Twice now in the last 40 minutes since updating to ICS my screen has locked up in a browser and in a game and then restarted itself..... anyone else?
UPDATE:
- Short and sweet so you don't have to read through 30 pages.
- If your Prime has this problem either
A.) Return to store for refund or exchange and pray you get a newer unit without the different hardware/firmware version
B.) Call ASUS RMA it and pray they can finally get something right.
C.) Sit on your hands while you wait to see if ASUS can somehow figure out a magical firmware patch that will play nice with both older and newer Primes..... all the while getting frustrated with a prime that can be used as a paper weight.
I recommend A I found a new prime from HHGregg and it works just fine and I am finally happy again but still pissed at ASUS for this huge quality control blunder.
update 1/31
here is exactly the reason you do not want to rma to Asus.
forum.xda-developers.com/showthread.php?t=1474354
Everything has been running great for me. Maybe try rebooting Prime for a fresh start up. might fix it. mine hasn't locked up or anything.
Mine is locking up non stop. I can't even boot to the home screen most of the time. And when it does it'll lock up after a bit and go into more boot loops
Sent from my Galaxy Nexus using Tapatalk
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Mines actually running amazingly well perfect transition its like a new tablet... Oh wait lol
Sent from my Transformer Prime TF201 using xda premium
I can say that my TP is also restarting over and over again. I can't get anything done. Just got it in the mail today. Haven't touched it besides firmware updates.
Cmotion said:
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
May I wasn't will test further
Mine has been stable. The only FC I got was on engadget on their live feed from the nvidia presentation. Reopened the browser and everything was fine (including the engadget page).
I have been in both gmail and exchange, world of goo, tapatalk, newsrob, reddita, etc... with no problems.
Sent from my Transformer Prime TF201 using Tapatalk
Constant locking and rebooting here. Never rooted.
I've done the factory wipe twice. Still doing it.
This time I wiped and didnt sync with my Google account in case its some data thats being restored thats causing it.
Ive had no problems until the update
I updated to ICS last night and it rebooted at least 6 times in 1 hour. Couldn't take it anymore. I've only had the tablet for a week with no issues before update..Hope Asus didn't release a bad update...that would suck.
Thinking about doing a full data wipe and factory reset. Has anyone already tried this?
Just did it again with no apps loaded or anything. Every 20 minutes or so
I loved this tablet until now. I'm so frustrated
Mine's working OK, a few FCs but no reboots or lockups.
I had made a separate post this AM on this topic; but i have the same issue.
not rooted
never had a reboot or issue till last nights update
it boots and loads, i get in for about 1-5 mins and then it locks up and freezes for 10 seconds and does a quick book loop, then repeat.. over and over.
i have so many apps and settings i am dreading a factory reset, since it hasn't worked for anyone else i will hold off..
any other ideas?
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
same here
same issue here
never rooted
never had issues
once upgraded constant reboots
also noticed google + force close every time.
i guess its not just 1 or 2 people....
hope asus will push another update soon
primetimex said:
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
Click to expand...
Click to collapse
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
nerdninja said:
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
Click to expand...
Click to collapse
yup i am in the same boat as you and have tried basically everything you have minus the reset. since it doesn't seem to be a solution I am going to hold off.
same thing happening with mine, tried the data wipes and resets. I'm at a loss
Sent from my Galaxy Nexus using Tapatalk
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Probably due to the update not wiping system. Hopefully when ASUS upload the zip to the support site, you'll be able to sort it out. Could be a few days till that happens though.
primetimex said:
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Click to expand...
Click to collapse
I'm also trying it in powersave mode and it seems to be running better now. I'm about ten minutes in, currently streaming something in Netflix with no problems.
***And as I was typing that the thing rebooted again. Not tied to the power mode***
Related
I am having issues since the phone was updated from Froyo to Gingerbread. The Atrix is rooted and using Go Launcher. The phone worked great under Froyo not a problem once I updated to Gingerbread I am getting the following issues listed below.
1. Screen will randomly freeze nothing will work unless I select he power button and then wait a couple of seconds it will start working again.
2. The keyboard will randomly display the letter q when I am typing in any text field
I have tried wiping the phone twice which including going into recovery mode and wiping cache as well as doing a full reset. Everything will be fine and then it will start again. I then decided to google up Gingerbread Freezing phone thru google and it seems like everybody is having this issue since the update went through. The posts include the atrix, droid nexus and other android phones. My question is what could be causing these glitches when the phone was working perfectly the day before the update. Any insight would be appreciated. Thanks Again
I've got this exact same issue to. There is no way it can be a hardware issue, if I rotate the screen, the area where there are screen ghost touches moves to the same relative place. It doesn't appear to be an uncommon problem either.
Go to the market and try SGS Touchscreen Booster.
Go for Super Optimized setting.
I had the same issue but this app fixed it for me. I have posted a couple of times about it so just check the threads I have contributed to on my profile for more info.
Sent from my MB860 using XDA App
z45123 said:
I am having issues since the phone was updated from Froyo to Gingerbread. The Atrix is rooted and using Go Launcher. The phone worked great under Froyo not a problem once I updated to Gingerbread I am getting the following issues listed below.
1. Screen will randomly freeze nothing will work unless I select he power button and then wait a couple of seconds it will start working again.
2. The keyboard will randomly display the letter q when I am typing in any text field
I have tried wiping the phone twice which including going into recovery mode and wiping cache as well as doing a full reset. Everything will be fine and then it will start again. I then decided to google up Gingerbread Freezing phone thru google and it seems like everybody is having this issue since the update went through. The posts include the atrix, droid nexus and other android phones. My question is what could be causing these glitches when the phone was working perfectly the day before the update. Any insight would be appreciated. Thanks Again
Click to expand...
Click to collapse
Me too.... after updating to 2.3.4 my home screen lags like a *****! + my music player is screwd up!!!!!! im gona restore my 2.3.4. using the motorola softwear update.... at least gona try hat!!!! try that at least!!!!!!!!!
Freezing and Lagging
I downloaded touchscreen app and I have to admit it does help I still get the semi freeze now and then but not as bad. I am still upset that we have to resort to this I need an expert on XDA to tell me why this is happening to all types of android phones. Thanks Again for all your responses
z45123 said:
I downloaded touchscreen app and I have to admit it does help I still get the semi freeze now and then but not as bad. I am still upset that we have to resort to this I need an expert on XDA to tell me why this is happening to all types of android phones. Thanks Again for all your responses
Click to expand...
Click to collapse
So whqt is the fix for this other than that app? Cuz it doesn't work for me. Should I downgrade to froyo? :-/ all gingerbread versions have this issue? Its just really bothering me. :-/ howcome only certain people are having this problem?
Freezing Gingerbread
I tried everything and nothing worked I finally had a replacement sent and now I have another problem I have border banding within the screen sent another one back and had the same thing. I am now awaiting my 4th Atrix and I am guessing there will be more problems. I had every Iphone prior to this Android phone and never had a problem with a phone. The quality is lacking compared to apple. Thanks
z45123 said:
I tried everything and nothing worked I finally had a replacement sent and now I have another problem I have border banding within the screen sent another one back and had the same thing. I am now awaiting my 4th Atrix and I am guessing there will be more problems. I had every Iphone prior to this Android phone and never had a problem with a phone. The quality is lacking compared to apple. Thanks
Click to expand...
Click to collapse
Oh man that's not good. I'm thinking of sending mine in for warranty but I'm afraid of other problems. I never had a problem until this whole touchscreen issue....which we are blaming on gingerbread right? So this should be fixable...
So does the replacement have touchscreen issues and was it shipped to u in gingerbread ?
Sent from my MB860 using XDA Premium App
Replacment of Freezing Phone
I received the replacement and so far it has not had the issues of lag and freeze but now I have border banding on both replacement phones and I am now awaiting my 4th atrix. I am actually getting tired of this I love the phone when it works but the quality of android phones is not up to par with the Iphone. I appreciate the open source of android but the phones from motorola, HTC etc are just mass produced with no quality there is not phone everyday and what happens unlike apple they refuse to support any phone thats older than three months
---------- Post added at 02:25 AM ---------- Previous post was at 02:24 AM ----------
Forgot yes it had gingerbread installed which I heard is also causing the border banding issue.
---------- Post added at 02:27 AM ---------- Previous post was at 02:25 AM ----------
I restored three times full wipes and same thing its a faulty issue with gingerbread either consuming to much of the cpu or heavy ram cycles. Thanks
z45123 said:
I received the replacement and so far it has not had the issues of lag and freeze but now I have border banding on both replacement phones and I am now awaiting my 4th atrix. I am actually getting tired of this I love the phone when it works but the quality of android phones is not up to par with the Iphone. I appreciate the open source of android but the phones from motorola, HTC etc are just mass produced with no quality there is not phone everyday and what happens unlike apple they refuse to support any phone thats older than three months
---------- Post added at 02:25 AM ---------- Previous post was at 02:24 AM ----------
Forgot yes it had gingerbread installed which I heard is also causing the border banding issue.
---------- Post added at 02:27 AM ---------- Previous post was at 02:25 AM ----------
I restored three times full wipes and same thing its a faulty issue with gingerbread either consuming to much of the cpu or heavy ram cycles. Thanks
Click to expand...
Click to collapse
How is ur atrix now? So is it gingerbread doing this crazy screen thing? How come its only for certain people... :-/
Sent from my Xoom using XDA Premium App
Have you guys tried the "PDS partition" fix? Basically, flashing could corrupt a file or 2 in there, causing keyboard problems. Very common in people with unlocked bootloaders (so they flash more than people who are locked).
coolnow said:
Have you guys tried the "PDS partition" fix? Basically, flashing could corrupt a file or 2 in there, causing keyboard problems. Very common in people with unlocked bootloaders (so they flash more than people who are locked).
Click to expand...
Click to collapse
How do I do this?
Edit 1: I did this ...and nothing.
Edit 2: people...try doing a factory reset...twice!
Sent from my MB860 using XDA Premium App
filmusikat said:
How do I do this?
Edit 1: I did this ...and nothing.
Edit 2: people...try doing a factory reset...twice!
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
"Edit 2: people...try doing a factory reset...twice!"
Did this worked for you? im also having that issue with the touch screen, i have done Pds partition, flashed several roms, wipes, etc. And now for art of magic it does not do the freeze glitch touch screen thing that often, but sometimes it does it but not for too long.
I read from the web that is a Sync internet problem, like consuming cpu or some thing causing that glitches freezes. Still waiting for final fix or workaround :/.
Like previous users this problem happens to me even navigating throu screens moving around, also in the keyboard (wich now i replaced with smart keyboard pro original from the market) this keyboard seems to helped not to have that glitches so often dont know im just saying.
No answears : ( i tried freezing motoblur process some of them, and those freezes of the touch screen were reduced but not eliminated.
Just a small observation
I am the person who suffered the most from this intermittent issue.
After my intensive testing and tracking I have came to a conclusion!!
I'm on CM7. Not sure if this would help.
I guess the issue is caused because of the light sensor. Somehow, when I disabled the automatic backlight settings this has improved a lot!!!!
Try disabling automatic backlight (even if you are not on CM7) and let me know if this have helped.
simialar issue
Have experienced the letter q being ghist hit while typing on Atrix 4G. My big issue is with the phone randomly power cycling on its own, ever since a March update I believe. I have sent the phone in to Motorola twice, both times received it back doing the same thing. They have sent me a new battery to rule that out, that did not work either. Now they have sent me a new "refurb" hand set, an hour and twenty minutes after turning it on it power cycled. The Atrix, as much as I loved it, is driving me crazy at this point. Motorola are now offering to change it for the Atrix 2. Anybody have any idea what could be causing the random power cycle issue?
My Archos 80g9 touch screen have a problem: difficulty to respond to commands and the tablet is lost. I tried many times to do the calibration, but does not solve the problem. you know you help?
Sent from my MB525 using XDA
If you have custom firmware installed try wiping dalvik-cache
tapatalked from Desire
I Have Noticed A Similar Problem With My 80 G9 After I Took The ICS UPDATE Yesterday And I'm Bone Stock My Screen Will Not Automatically Rotate Even Though I Have The Auto Rotate Box Checked I've Tried Recalibrating It The Only Thing It Does Is If I Have It On The Kick Stand It Will Only Turn Down To The Bottom And Not Straight Up And Down Long Ways With The Camera Up In The 12 O'clock Position And If U Do Get To Go To The 12 O'clock It Won't Go Back Just Stay And Rotate To The 12 And 6 O'clock With Camera Being 12 Any HELP Or Advice Would Be A BLESSING THANK YOU GUYS AND GOD BLESS YOU
Sent from my DROIDX using XDA
I solved the problem. During the calibration, it should be left on a perfectly plane surface.
Inviato dal mio MB525 usando Tapatalk
Touchscreen issues - not responsive at all
Hello guys,
I have an Archos 101 G9 Turbo and have a huge problem.. The touchscreen became unresponsive and I cannot access the tablet at all. I tried to reboot it in recovery and forced a recalibration but it won't work at all. Sometimes, after "10" reboots, it is working for 5 min. sometimes 2 hours or more but than it suddenly stops again. The screen doesn't show some "ghost" activity it seems like the driver for the screen simply crashes or so. The system works normally, I can use my cellphone as a remote control but without that I wont be able to do anything with it.
When I reset the device it works for some time but sooner or later it will act up again.
I tried several Custom Firmwares but I switched back to the latest stock f. since the issue was persistent.
Does anyone have an idea what could cause this trouble?
I have also the same problem like you sometime works great sometimes catastrophic but sometime i have to push the device behind then works.
Sent from my ARCHOS 101G9 using XDA Premium HD app
Screen calibration on it's own does not always solve the problem, I had a similar issue trying to unlock the screen.
I found recalibrating the accelerometer and then the screen solved the issue.
Sent from my HTC Wildfire S A510e using Tapatalk 2
Touch screen does not work. It works some times randomly after numerous re-boots. So I tried to root it and after rooting on boot up touch screen now working at all
Stuck on language selection 1st screen of device setup.
HELPPPPP PLEASEEEEEE
I have also same problem. My 80 G9 tablet is old about two years and this issue i have noticed about half a year. Issue is progressing any i'm becoming frustrated...i have turbo model. Restarting and re-calibration sometimes help but lately not any more. I have send a ticket to Archos and they offered me option to sent tablet back and get a new product (so they didn't offer servicing or maintenance) with "kind 25% off" for new tablet, which is bull****! I have used mostly stock rom, once rooted and the latest one is custom rom (because i belived it is maybe up to rom) but problem still persist. After rom update/re-install everything works fine for a day or two and then problems emerge again. Does anyone have any clue what it might be?
fluidni said:
I have also same problem. My 80 G9 tablet is old about two years and this issue i have noticed about half a year. Issue is progressing any i'm becoming frustrated...i have turbo model. Restarting and re-calibration sometimes help but lately not any more. I have send a ticket to Archos and they offered me option to sent tablet back and get a new product (so they didn't offer servicing or maintenance) with "kind 25% off" for new tablet, which is bull****! I have used mostly stock rom, once rooted and the latest one is custom rom (because i belived it is maybe up to rom) but problem still persist. After rom update/re-install everything works fine for a day or two and then problems emerge again. Does anyone have any clue what it might be?
Click to expand...
Click to collapse
I have downgraded & installed Stock ROM 4.0.26 as I feel 4.0.28 is the culprit. Its been 2 days since I did this and so far so good - no issues
I really dont know what to do...my G9 has become useless, screen does not work at all. This morning i have installed Clean_slim&Fast v.0.1 rom, tablet worked fine for a minute or so until i tried to clean screen...moment after it became unresponsive. I have contacted Archos before, they offered me new replacement tablet with 25% off, no repair option at all. I must say that i'm really disappointed with this brand, primarily with support they offer. Never again Archos .
Yep, they change it. It happened to me too but before the the warranty expired.Less than one week and I had a new tablet.
When I looked around for a solution I noticed many complained about this and it seems it was a very common issue.
Anyway, I'd like to help cos there could be a sort of solution, it worked for me, and I can tell you if you contact me.
fluidni said:
I really dont know what to do...my G9 has become useless, screen does not work at all. This morning i have installed Clean_slim&Fast v.0.1 rom, tablet worked fine for a minute or so until i tried to clean screen...moment after it became unresponsive. I have contacted Archos before, they offered me new replacement tablet with 25% off, no repair option at all. I must say that i'm really disappointed with this brand, primarily with support they offer. Never again Archos .
Click to expand...
Click to collapse
---------- Post added at 01:06 PM ---------- Previous post was at 12:57 PM ----------
I wanna remind you that despite Archos offers a one year warranty, after its expiration date, you still have 2 months to report the issue and get a new tablet. You are covered for 14 months (at least in Europe that's the law).
I found a solution...so far i always had installed ES Task manager and used it for clearing cache, killing task, etc...well, i uninstalled it and now tablet works fine. Strange but true.
gluka said:
Yep, they change it. It happened to me too but before the the warranty expired.Less than one week and I had a new tablet.
When I looked around for a solution I noticed many complained about this and it seems it was a very common issue.
Anyway, I'd like to help cos there could be a sort of solution, it worked for me, and I can tell you if you contact me.
---------- Post added at 01:06 PM ---------- Previous post was at 12:57 PM ----------
I wanna remind you that despite Archos offers a one year warranty, after its expiration date, you still have 2 months to report the issue and get a new tablet. You are covered for 14 months (at least in Europe that's the law).
Click to expand...
Click to collapse
I think we are all having nightmares with these random reboots/crashes. Some people say that they get these problems only with browsers but many of us get random reboots or system crashes doing random stuff like uninstalling an app.
I thought maybe it's one of the dev options so I tried disabling Force 2D GPU option and I have not have any problems since. I want people to try this and see if you still get any reboots or crashes. The solution could be easier than we thought.
Mine has been disabled for a few days, but still getting the random reboots/ freezes.
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Mine had restarted a couple of times while using chrome. Once while in gallery. Other than that it's been really smooth sailing. It never started updating apps after a restart though, possibly timing? However you did say it has happened a few times so not sure.
Had a random reboot the first time I turned it on with the original software version but haven't had a reboot since. Not sure what the reason was to begin with but seems to have been resolved with software update
Sent from my Nexus 10 using Tapatalk 2
I've been getting random reboots the whole time. I'm sure it will get ironed out with some updates just got to wait 15 seconds for it to reboot lol
Sent from my GT-I9300 using xda premium
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
Mine does this.
got one when using Chrome. Will try this solution out.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
Hasn't happened to me with the few resets I've had.
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
I have noticed that as well.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Click to expand...
Click to collapse
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Quonith said:
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Click to expand...
Click to collapse
I think the updating apps might just be a play store check right after boot. If you know an app to be updated but haven't checked play store, try resetting your device, you might see it do that same thing.
Of course, I might be wrong, mine froze twice after finishing installing an app (dropbox the first time and a game the second)
I am suddenly getting a bunch of reboots and I really can't understand how or why. I can not uninstall any program else it will reboot instantly. is there any solution?
I don't get why people are still posting random solutions with placebo effects. It's been found using logs from crashes that it's due to the location services. That's why people initially thought it was HD Widgets, because they use location services for weather. That's why it still happens after a factory reset...
So do you have a solution ?
Sent from my GT-I9300 using xda premium
I seem to have issues when using Google products. I do NOT use chrome. An example, earlier tonight setting up a different Google wallet account my N10 froze and rebooted again. It was doing well for a while. (no chrome, no background sync in currents, no HD widgets) until 3 days ago. Now I am getting about one a day. Makes me mad, because it ran well for about 2 1/2 weeks. I haven't done anything out of the ordinary since then. I have had it set up the way I like since I got it on the 21st of Nov. (Lucky to get one on opening day 32gb.) I will have just shut off force rendering in developer options. I will post back here in a few days to report my findings. I hope this is a fix!! I believe it may be that, I did enact FR a bit ago but not sure when...
freezing and rebooting
I've tried everything and still keep getting the random reboots and yesterday my table started freezing a lot wasn't having that problem before it's frustrating
this was my first Nexus device and will be my last i sold my samsung galaxy tab 10.1 for this one and it's been nothing but headaches i've already replaced two tabs and i'm on my third becasue google keeps telling me to replace the unit and i asked them about a fix and tech support told me they were not aware of any issues can you believe that BS i'm very dissappointed with this device Samsung built a great tab for google and google messed it up. I really don't know if i can wait for a software fix. Feel like taking the tab and smashing it.
Uninstall Facebook you guys
I've no crashes with paranoid android and that manta kernel (plus, i'm overclock and undervolted)
Location is totally disabled for me.. Don't need it anyways..
No crashes.. I could show a weeks worth of on time if I wanted to
Sent from my SGH-I317M using xda app-developers app
aznmode said:
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I just had a crash while playing Chaos Rings. The device buzzed and five seconds later rebooted. I crash two or three times a day, usually in the browser.
I'm not too sure what is happening here, but my phone has been acting all month. Sometimes it randomly shuts off on it own, afterwards i would just restart the phone, and it would work fine. Today it did the same thing, but now my phone won't reboot. it'll power up for about 2 seconds, and immediately shut off. For the most of the part Im thinking it might be a software issue, not my battery. Im running a Phoenix Rom from another galaxy s4 carrier with a patch to work with Verizon models. At this point I can't doing anything with my phone (enter recovery or download mode). Any help would be greatly appreciated..
chris_525 said:
I'm not too sure what is happening here, but my phone has been acting all month. Sometimes it randomly shuts off on it own, afterwards i would just restart the phone, and it would work fine. Today it did the same thing, but now my phone won't reboot. it'll power up for about 2 seconds, and immediately shut off. For the most of the part Im thinking it might be a software issue, not my battery. Im running a Phoenix Rom from another galaxy s4 carrier with a patch to work with Verizon models. At this point I can't doing anything with my phone (enter recovery or download mode). Any help would be greatly appreciated..
Click to expand...
Click to collapse
Chris -
The only time my S4 did that was when the battery was totally depleted. I suggest plugging it in and charging for a couple of hours and then reboot. If that still doesn't work - it might be time to replace it. good luck!
I have read several posts where people were having similar issues and it ended up being a bad power switch.
You might check that out.
---------- Post added at 06:18 PM ---------- Previous post was at 06:08 PM ----------
Here is a link to a YouTube video, read the description under the video. It sounds like the issues that you are having.
http://m.youtube.com/watch?v=3Glllc7bEJs
I just received it yesterday at about noon. It has the 2016-07-01 security patch. I noticed after installing it my phone started lagging to a complete stop and rebooting for no reason, in somewhat of a soft loop. I factory reset it and upon restoring my apps found OperaMax to be the culprit as the rebooting issue started again once I opened it. It really sucks as I have a limited data plan and it would obviously last me much longer with OperaMax. I'm not sure who to contact about the issue (I don't think it's Opera's fault as it has worked fine before the update) so I thought I might share it here. OperaMax users be warned of the latest AT&T OTA.
I received it and haven't had any issues of course I don't use OperaMax. I also noticed we now have WIFI Calling
Sent from my LG-H820 using Tapatalk
Perhaps someone with the update can install OperaMax and verify if it causes the issue (don't worry, you should be able to uninstall it between reboots).
I installed Opera Max to see if it would freeze my phone and it did. Considering it's a vpn app maybe the security patch in the ota is what causes the phone to freeze up. Maybe contacting the app developers they can help solve the issue. Good luck!
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So I received the update as well. After two hours after installation my phone would reboot every 10 to 20 minutes depending on what was active on the phone. I never used opera max. Well after 8 hours of that going on, somewhere in the middle of the night it managed to reset it self so I woke up to a bright white Welcome Screen. I clicked the next arrow and it restarted and went into a boot loop. After 5 failed boots it would pull back up the welcome screen and reboot again. It did that til the battery drain today. So when I got home I plugged it in and it allowed to set it up. So I call AT&T to complain, and they said well maybe it won't do it again. It rebooted as soon as they said that. They told me I needed to talk to LG so they transferred me to LG Customer Support. They were very rude but since then it hasn't restarted. The phone is crashing because the memory is getting fully used for some reason so I would check other apps as well!
TR3275 said:
So I received the update as well. After two hours after installation my phone would reboot every 10 to 20 minutes depending on what was active on the phone. I never used opera max. Well after 8 hours of that going on, somewhere in the middle of the night it managed to reset it self so I woke up to a bright white Welcome Screen. I clicked the next arrow and it restarted and went into a boot loop. After 5 failed boots it would pull back up the welcome screen and reboot again. It did that til the battery drain today. So when I got home I plugged it in and it allowed to set it up. So I call AT&T to complain, and they said well maybe it won't do it again. It rebooted as soon as they said that. They told me I needed to talk to LG so they transferred me to LG Customer Support. They were very rude but since then it hasn't restarted. The phone is crashing because the memory is getting fully used for some reason so I would check other apps as well!
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Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version.
---------- Post added at 04:57 PM ---------- Previous post was at 04:56 PM ----------
PHYCLOPSH said:
Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
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Click to collapse
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version
TR3275 said:
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version.
---------- Post added at 04:57 PM ---------- Previous post was at 04:56 PM ----------
I haven't been able to try. I reset through the "recovery" and when it comes to the welcome screen it may or may not crash but when I click the next arrow and goes to wifi it crashes and restarts. It sucks that I can't find the KDZ files so that I could just flash it back to the previous version
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That is the other problem a lot of us are having is that AT&T won't release a system dump for this phone and it would seem they have been doing so quite deliberately. I would suggest banging on their proverbial door as I have myself about H82011K. Perhaps if enough of us demand a Stock KDZ/TOT they will do the right thing and release one because they know deep down that people switch carriers when they do downright evil s#!t like this.
PHYCLOPSH said:
That is the other problem a lot of us are having is that AT&T won't release a system dump for this phone and it would seem they have been doing so quite deliberately. I would suggest banging on their proverbial door as I have myself about H82011K. Perhaps if enough of us demand a Stock KDZ/TOT they will do the right thing and release one because they know deep down that people switch carriers when they do evil s#!t like this.
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When I called I asked about how to get it and they said they don't have access to it but lg should since they develop the software. So I called LG and they said they don't have access to because they don't develop the software. I love AT&T but I hate the carrier lock.
---------- Post added at 05:13 PM ---------- Previous post was at 04:18 PM ----------
PHYCLOPSH said:
Well H82011K is pretty terrible. It's far worse than ANY nightly rom I have ever flashed so that is a testament in itself. I would think one of the apps you previously had installed before the update eventually caused the phone to go to the s#!thouse because it is a very finicky piece of "official" s#-oftware... To reproduce the issue it may be painstaking, but try reinstalling the apps you had before one by one. That may help you pinpoint which one causes the fatal conflict.
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Click to collapse
So update on my situation. I do have the phone on and I was able to set it up. I haven't install nor updated the bloatware apps. I am posting this with my g5 actually. Anyways I let it die and I charged it back up. Put my sim card back in it. I didn't restore it as back up so I set it up as a new phone. So far so good keeping fingers cross.
TR3275 said:
When I called I asked about how to get it and they said they don't have access to it but lg should since they develop the software. So I called LG and they said they don't have access to because they don't develop the software. I love AT&T but I hate the carrier lock.
---------- Post added at 05:13 PM ---------- Previous post was at 04:18 PM ----------
So update on my situation. I do have the phone on and I was able to set it up. I haven't install nor updated the bloatware apps. I am posting this with my g5 actually. Anyways I let it die and I charged it back up. Put my sim card back in it. I didn't restore it as back up so I set it up as a new phone. So far so good keeping fingers cross.
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Glad you got it up and running. Let us know if/ when it conks out again and what app you may have recently installed so it's publicly logged as another H82011K incompatibility.
Has anyone else noticed that the camera doesn't focus as fast or at all and that the GPS is very slow to lock after the update? Both were flawless until the update...has anyone else noticed this?
lilhaiti said:
Has anyone else noticed that the camera doesn't focus as fast or at all and that the GPS is very slow to lock after the update? Both were flawless until the update...has anyone else noticed this?
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Perhaps. My cell signal is definitely worse since the update. Before it, I generally got 3-bar strength. After H82011K, it usually wallows around 1-bar and rarely it reaches 2.
PHYCLOPSH said:
Glad you got it up and running. Let us know if/ when it conks out again and what app you may have recently installed so it's publicly logged as another H82011K incompatibility.
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Click to collapse
Ok so it has been about 20 hours of use. It has restart once. I was using Facebook. The apps I have is Facebook, Twitter, Snapchat, Instagram, FB Messenger, System Information, and Easy Tether Pro. I uninstalled facebook.
So another update. The phone has been good all day but it has reached 28? battery and now it decides to restart and it can't stay on for more than 5 minutes without rebooting. I feel like it may not be reading the battery right or something. Also I can't quick charge now ????
TR3275 said:
So another update. The phone has been good all day but it has reached 28? battery and now it decides to restart and it can't stay on for more than 5 minutes without rebooting. I feel like it may not be reading the battery right or something. Also I can't quick charge now ????
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Your situation seems pretty bad, I would try replacing the battery or proceed to send the phone back to LG for service.
I'm using the G5 ATT on Cricket. My current software version is H82010h. When I try to update it, it says I have the latest. Do I have to have an ATT sim in the phone to have the update work? Does the ATT Sim have to be an active one or any old ATT Sim can grab the update?
Thanks.
noodlenoggan said:
I'm using the G5 ATT on Cricket. My current software version is H82010h. When I try to update it, it says I have the latest. Do I have to have an ATT sim in the phone to have the update work? Does the ATT Sim have to be an active one or any old ATT Sim can grab the update?
Thanks.
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Yes it has to have an active sim for AT&T OTA's because it's sent over-the-air by the carrier. It also requires wifi to download it. You can also try the LG Update Tool here http://lg-support-tool.en.lo4d.com to see if it will work.
Instructions: Download and install the*LG Mobile Support Tool on your computer. Open the*LG Mobile Support Tool software. Click*Install USB Driver. Double click your device model from the list. A new window will open showing the download progress of the USB driver. Click*OK*when the download is complete. Connect*your device to the computer with the USB cable. Click*Start Updating*to begin the update. The tool will check for updates, if update is*available it will automatically download and install the updates. The device will automatically restart once the update is complete.
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Help me I'm from Pakistan and not received any update "there is no any update for your phone"
krazyace35 said:
Yes it has to have an active sim for AT&T OTA's because it's sent over-the-air by the carrier. It also requires wifi to download it. You can also try the LG Update Tool here http://lg-support-tool.en.lo4d.com to see if it will work.
Instructions: Download and install the*LG Mobile Support Tool on your computer. Open the*LG Mobile Support Tool software. Click*Install USB Driver. Double click your device model from the list. A new window will open showing the download progress of the USB driver. Click*OK*when the download is complete. Connect*your device to the computer with the USB cable. Click*Start Updating*to begin the update. The tool will check for updates, if update is*available it will automatically download and install the updates. The device will automatically restart once the update is complete.
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lg h820 drivers r not available
now at h82020s