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So, I've been jumping back and forth between Atrix CM9 and CM7 roms and running the .36p radio. Yesterday on CM9, i started getting a large amounts of random reboots and finally got things settled by doing a factory reset in CWM and flashing a clean cm9 rom. However, whenever I turned on wifi, the phone would crash and reboot to the Dual Core logo. I tried flashing another CM9 rom and it didn't crash, but the wifi radio would never seem to pick up any AP's (i'm at home).
I've gone as far as changing to the .37p radio and going back to cm7 to no avail... I'm a bit worried I might have "fried" the wifi radio on the phone.
Did you do a full wipe? Use fastboot to wipe properly before flashing any ROM. Plenty of threads with instructions.
Sent from my MB860 using xda premium
Looking at the fast boot command, I'm not sure how that does anything different then the clockwork mod wipe... but I will give it a shot.
Sent from my NookColor using xda premium
Sorry, but your wifi/bluetooth card is dead. My Atrix got the exact same symptoms a few days ago. Both WiFi and bluetooth are on the same chip. When the system tries to reference them, it fails to locate the hardware and crashes/reboots.
In fact, in researching this topic, I found dozens of threads about this. We should make a sticky about it at this point. Best Buy was kind enough to take back my phone (unlocked bootloader, rooted, cwm, custom fonts, startup, etc.) if I restored it all to stock. If you want Motorola/AT&T/the store you purchased it at to not void your warranty, you should flash the 2.3.6 SBF. Just be cautious and read all about it. But that is the only way that Motorola will service a modded phone
xandr115 said:
Looking at the fast boot command, I'm not sure how that does anything different then the clockwork mod wipe... but I will give it a shot.
Sent from my NookColor using xda premium
Click to expand...
Click to collapse
Nothing like the same. Clockwork wipe only does data and cache. You erase boot, system, preinstall, cache, user, webtop, etc., via fastboot. I've posted the procedure probably more than 20 times before.
Sent from my MB860 using xda premium
Yeah unfortunately even after a fastboot wipe, the phone's bluetooth and wifi were gone. I was also over the year warranty. Luckily, I picked up a barely used one on Craigslist and restored my backup to it. Now i've got an expensive battery charger (and spare phone should i need it).
If there were any tips you'd have on restoring to a new phone? I've restored my phone a lot and worked on a lot of android phones (I work at a repair shop), but I've never restored data/settings from one phone to another. Of course its the same model, but I can only imagine the issues that could arise out of such an operation
Thanks!
I just made sure I did a fastboot full wipe of the new phone, then placed my clockworkmod directory on the internal (external should be ok too) storage and did a restore. After the restore, I re-flashed the latest version of the rom I was running on top of it with Google apps and it booted fine. Afterwards, I made sure to do a permissions repair and reboot.
Yeah, it seems like a lot of people are having this problem. Like me for example :[
So far there is no solution that I'm aware of, after trying practically everything I could think of and find on the internet... I'm pretty sure it's hardware related. I bet the phone just isn't very high quality. How much did it cost again? $600? + all of the dumb accessories for it. Normally when you see a pattern of failures you would call it a design flaw, but apparently when it comes to expensive electronics they call it out of warranty.
xandr115 said:
So, I've been jumping back and forth between Atrix CM9 and CM7 roms and running the .36p radio. Yesterday on CM9, i started getting a large amounts of random reboots and finally got things settled by doing a factory reset in CWM and flashing a clean cm9 rom. However, whenever I turned on wifi, the phone would crash and reboot to the Dual Core logo. I tried flashing another CM9 rom and it didn't crash, but the wifi radio would never seem to pick up any AP's (i'm at home).
I've gone as far as changing to the .37p radio and going back to cm7 to no avail... I'm a bit worried I might have "fried" the wifi radio on the phone.
Click to expand...
Click to collapse
did your wifi
For anyone interested, here is a supposed solution to the problem:
http://www.youtube.com/watch?v=SYz_RiuFVRk
It will require you to open the phone up, and solder the "wifi battery" into place. I'm not sure what the hell that thing is, but that guy in the video called it a battery. Voids warranty etc. Good luck.
cafe. said:
For anyone interested, here is a supposed solution to the problem:
http://www.youtube.com/watch?v=SYz_RiuFVRk
It will require you to open the phone up, and solder the "wifi battery" into place. I'm not sure what the hell that thing is, but that guy in the video called it a battery. Voids warranty etc. Good luck.
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Click to collapse
I'd give it a try, if I could understand what exactly he does. It looks like he just pries it up with a screwdriver and then pushes it back down.
Meursau|t said:
I'd give it a try, if I could understand what exactly he does. It looks like he just pries it up with a screwdriver and then pushes it back down.
Click to expand...
Click to collapse
If I ha some solder I might try it
Sent from my NookColor using xda premium
Just want peoples input on this. The mic on my wife's Eris just stopped working recently. Not sure if its just dead or if it could be something else. I've tried flashing multiple roms (xtrsense, worksheds aosp gb, and something else I forget). On one from it worked the first call then nothing. On xtrsense it never worked. I don't want to just leave it at bad mic. Does anyone have suggestions as to other ways I can troubleshoot this problem? Any suggestions would be great. Thanx in advance.
Sent from my Incredible 2 using Tapatalk
Do a full backup. Then go back to stock ruu. If the mic still doesn't work your sol.
Sent from my rezound.
Izeltokatl said:
Do a full backup. Then go back to stock ruu. If the mic still doesn't work your sol.
Click to expand...
Click to collapse
Go back to stock RUU = much simpler to flash Flashback_21v2.
http://forum.xda-developers.com/showthread.php?t=792026
Also be aware that JCase's 1-click root app doesn't seem to be in the market anymore (at least it wasn't the last I checked). If you want to re-root later, but you can find a version in Scary Alien's alternate recovery thread here: http://androidforums.com/eris-all-t...2-custom-recovery-trackball-not-required.html or do this method: http://androidforums.com/eris-all-things-root/127861-universal-eris-root-dummies.html
Alright coo thanx for the input guys and the links
Sent from my Incredible 2 using Tapatalk
My mic went out too lol verizon let get rezound 3 months into my own conteact
iv had that happen before. the first time it happened to my eris, it was before it was rooted (i think) and i was trying to use voice search but it said "audio error". i then went to androsensor (an app that monitors all sensors, including microphone) and where it normally has the decibels, it said "unavailable" or something to that effect. i gave the mic a few good whacks, killed all tasks, cleared all cache, etc, and it worked fine. that leads me to believe the diaphragm in the mic was physically jammed. the second time was definantly after i rooted it, as it is happening to me right now. when someone calls me, i can hear them, but they cant hear me. im not sure where the problem lies, as on my old moterola rival, i had the same problem, but the voice recorder app worked, so the problem there was things just not talking to each other (no pun intended). i havent gotten around to debugging the problem, as my phone has much more critical issues than that, but if i find a fix, ill let you know.
I just had my Bolt replaced due to issues with the SD Card slot failing on the old one. I have the official HTC Car Dock, and never really had problems with it in the past. Got the new device, rooted it, and installed the radios from the 2.11.605.19 build, otherwise running stock. Now when I put it into the Car dock, it never activates the dock mode. I know it's not root causing it, and I would assume the radios aren't causing it. Tried a co-worker's phone in the dock and it works fine, mine doesn't activate in his dock. Any suggestions? Could the leaked Radios be causing this? Thank you all in advance!
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
My apologies, consider this n00b duly flogged Hopefully it will get seen here and someone will have an answer.
So just for a test, I flashed back to stock recovery, took the .19 OTA, back to CWM and re-flashed su and.... no change. I made a nandroid, so I'm going to try flashing an RUU just to make 100% sure it's not software, otherwise I guess I'm looking at needing my Bolt replaced for the third time....
unrooted, flashed back to 2.11.605.9 RUU, and dock worked. tried to restore back to the backups I made last night and today, and they failed, so I ended up having to roll back to a backup from 2 weeks ago. Went through all the steps to get back to 2.11.605.19 rooted, all programs updated, and car dock works fine now. I have NO idea what changed, but something is better now. If anyone has any ideas, I'd love to hear them, otherwise, Mods, you can feel free to close/delete this thread at will.
Tiezane said:
unrooted, flashed back to 2.11.605.9 RUU, and dock worked. tried to restore back to the backups I made last night and today, and they failed, so I ended up having to roll back to a backup from 2 weeks ago. Went through all the steps to get back to 2.11.605.19 rooted, all programs updated, and car dock works fine now. I have NO idea what changed, but something is better now. If anyone has any ideas, I'd love to hear them, otherwise, Mods, you can feel free to close/delete this thread at will.
Click to expand...
Click to collapse
Maybe a good system wipe is all you needed. Try downloading the superwipe script and flash that before you flash your next Rom.
Sent from my ADR6400L using Tapatalk 2
The strange part was, this was a brand new phone. The issues I had leading up to getting it require some time and a few beers to adequately describe, but I ended up recovering a ton of data off of a formatted SD card, which included what I thought was a good nandroid, but turned out not to be. Same thing with backups I made over the last couple of days, all garbage. The backup I first made after I got the phone and got everything reinstalled is what I'm on now, and everything works fine where it hasn't for two Weeks.
I swear, I have gremlins.
Sent from my ADR6400L using XDA
Your sd card prolly had corrupt blocks from the malfunctioning sd slot on the first device. That's most likely what caused the bad backups. But it could have been that Dock mode was taken out of your backups, which would be my guess as to why it wasn't working.
dlamber7 said:
Your sd card prolly had corrupt blocks from the malfunctioning sd slot on the first device. That's most likely what caused the bad backups. But it could have been that Dock mode was taken out of your backups, which would be my guess as to why it wasn't working.
Click to expand...
Click to collapse
I've checked the card 6 ways to Sunday, no bad blocks. Dock mode was not taken out of any backups, this literally started with the brand new phone, before I attempted to reinstall any backups. I'm thinking I just have a finicky piece of HW, it stopped working again this morning. I did notice that the prior cycle of it working again correlated with the window mount falling off in the middle of the day. Does anyone know what it is that triggers the dock mode on these things? Is it magnetic (a la the BB holster signal) or is it something else?
Yes it is magnetic. Interesting. Well, if stil under warranty have vzw replace it for ya.
yeah, it's definitely in the dock. After it got hot yesterday afternoon, dropped the phone in and it worked fine. Cool out this morning, popped it in, nothing.
When the phone is in the doc, should it flip the screen to landscape? Even when ur on the home screen?
Sent from my ADR6400L using xda premium
With the stock launcher, no. Sense does not rotate like that. What should happen as soon as the Igor us plugged into the dock is that the "car mode" app should launch, which will display in landscape mode. Some things like Bluetooth voice dialing are still in portrait mode, which is kinda screwy.
Sent from my ADR6400L using XDA
So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
DannyBiker said:
So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
Click to expand...
Click to collapse
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
Maybe they've noticed CM7 is better than their stock and they flashed CM7. :highfive:
lehjr said:
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
Click to expand...
Click to collapse
Pure stock. And yes, it was working before it left for repair...
DannyBiker said:
Pure stock. And yes, it was working before it left for repair...
Click to expand...
Click to collapse
In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
lehjr said:
In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
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Click to collapse
Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
affiatic said:
Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
Click to expand...
Click to collapse
I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
lehjr said:
I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
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Click to collapse
I myself see having to send them in on hardware issues within the 1st year as poor build quality. A new replacement they sent me froze on GPS then would not boot past moto screen as if it bricked itself. Was replaced with another new one after another 15$ I paid for shipping
I think some think USA company means quality. My new atrixes shipped from Mexico
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
DannyBiker said:
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
Click to expand...
Click to collapse
No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
lehjr said:
No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
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Click to collapse
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
affiatic said:
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
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Click to collapse
Hmmm, I was assuming that was already done
lehjr said:
Hmmm, I was assuming that was already done
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Click to collapse
Yes but sometimes people don't realize there is more than one way to do a factory reset on stock. Until about a year ago I thought you could only do this through settings. Recovery is the best way I now know
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
DannyBiker said:
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
Click to expand...
Click to collapse
You mean a guide to factory reset the device in recovery? I thought that was in the manual, but it isn't, although I did find it here.
So I did a factory reset from Recovery, which worked as all was wiped. However, still no luck with the dock.
The reason I asked if trying to install a custom rom was a good idea is because I'm wondering if flashing another Webtop version or the HDMI-hack could make it work. To be clear : do you think that the fact that the Factory Reset didn't work establishes that it's hardware issue ?
DannyBiker said:
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to
Click to expand...
Click to collapse
As you're able to attach the HDMI and this works are you sure it's not the dock that's faulty? Had a quick look around and came across this... http://www.atrixforums.com/forum/mo...my-hd-multimedia-dock-useless-without-tv.html also, have you tried to clean ect connectors/ports. Might be worth a try
I should try again but I have two docks and the other one doesn't work either. However, I do feel that the AC connector doesn't feel really stable when inside the dock..it just moves around. I'd have to try with the the other's dock AC cable but it's an UK one and I need an adapter.
The thing is that the dock wasn't touched while the phone was under repair so I don't see how it can break just like that.
As I stated before, connection through HDMI to a TV-set works fine as well as charging with the power cord.
EDIT : saw the link you shared and it feels like the exact same issue indeed !
Well, it's fixed...kinda.
I unlocked it and flashed the "fixed webtop addon" from CSROM. It still wasn't working but with it, I got that the message saying that the device was not in charge anymore when I disconnected from the dock, which it didn't before; it wasn't charging however.
I don't think that was relevant but then I decided to give a look at the dock again and removed the top of it and...tadaaa, it worked ! From what I understand, the dock's connectors were not entering the the phone's inputs enough. I still think it's because they ****ed up during repair but heck, I won't send it back for that...
Good to hear you got it working
Well in March, got DX, very happy with the device, as it was in my price range.
Bit hesitant to load up the latest of the Jellybean updates, because of all the negativity of bugs.
But i decided to load them up and see what transpires.
I didnt find anything wrong with the phone, it became an exciting piece of equipment for me to play around with.
It did its job. No complaints.
But in the last two months i had the LCD screen replaced twice, under warranty, paid nothing.
The first issue was a dark patch on the screen. They replaced the screen. I asked for a HTC One X, they gave me the finger :cyclops:
Two weeks ago i could punch in my password, i couldnt even switch the phone off. I could see the calls and messages coming in at the top, but i couldnt do a thing.
Took it back, and with in two week they phoned to say phone ready come and collect.
Again LCD display replaced mftr repair level 2 what ever that signifies.
I do notice some new wall papers on and one wall paper missing.
I am again a happy chappy untill the next hurdel.
My issue is that when this happens i loose all my data that is not google related.
Oh well thats how it goes.
ORA
Not sure what type of response you are expecting, but as for this:
ORA 1 said:
My issue is that when this happens i loose all my data that is not google related.
Click to expand...
Click to collapse
You can backup your data without root by using Ultimate Backup Tool
oddoneout said:
Not sure what type of response you are expecting, but as for this:
You can backup your data without root by using Ultimate Backup Tool
Click to expand...
Click to collapse
Yip, i did realise that, but the phone did not function, sort of frozen, had to take the battery out.
I will now make backups as i go along onto the pc and the sim card
Good luck. Also let me add that I have not experienced such problems nor have I seen anyone else reporting LCD issues, other than dead pixels. Looks like you received a defective device.
oddoneout said:
Good luck. Also let me add that I have not experienced such problems nor have I seen anyone else reporting LCD issues, other than dead pixels. Looks like you received a defective device.
Click to expand...
Click to collapse
Could well be, but everything worked perfectly for about 6 months.
Anyway all sorted and working well again.
I think that you should backup all your data, contacts so on, no matter how you do it because this is the beginning of the end...
Replacing 2 LCDs in less than a years may point to a defective motherboard also, and if that will crash you may recover only the SIM and SD card.