I searched the forums and it seems almost no one is having problems with Auto-Rotate not working (found 2 posts - no suggestions besides factory reset which I just completed). If you are having this problem would you please respond to this thread. My auto-rotate was "sticky" even with base HC and now it just will not do it at all (and after the reset it hasn't yet downloaded ICS so that isn't the issue).
I did verify that the auto-rotate setting is checked in the settings -> display section and I have done a factory reset. So any other suggestions are welcome.
About my device - I have root and used SetCPU to fix the horizontal black bands in the display. My wifi is fine.
Since so few people have reported this issue I'm thinking it may be HW and I'll go ahead with the return I have scheduled for Monday (and I'll get another because I think the Prime rocks). I figure that black band issue didn't hit everyone either so maybe I can get HW that fixes both these issues. So if anyone has a good reason why this particular issue would be software please feel free to make that argument.
thx,
Craig
I'm glad I'm not the only one with this. I'm having the same issue with the launcher. All my apps rotate fine, but the launcher refuses to budge. I haven't tried a reset yet.
I disabled auto-rate during HC, and got my dock on the night ICS download opened, so needless to say auto-rotate became a forgotten memory as I haven't de-docked my tablet since.
When this happened to me they told me to wait for ICS and still no rotate. It is a software issue because when the OS would boot wrong meaning images screwed up the rotate would work. After reboot back to no rotate. I returned mine
Sent from my SGH-T959 using XDA App
I have been having problems too. Initially i thought it only happened when I used the keyboard dock, but then it seemed to happen after waking it up from sleep. I have been in touch with Asus uk about this and the GPS and two dead pixels over the last two weeks and they said it was a software issue and would be fixed. Now after ICS it is worse, today it happened 4 times and this time straight from turning the pad on. I have also found that scrolling and typing very difficult when the pad is placed on a surface, it loses the touch sensibility and is out when touching links.
I have decided to return it now as this concerns me that it could be a hardware faulty rather than software. I would have kept it otherwise even down to the gps and two dad pixels issue. Still going to order another as it is very good.
I have the same issue with auto-rotate. I go and uncheck the setting then check it again. Have tried rebooting as well and I still have the issue.
mine has not done that yet, only time it wouldnt rotate is when it was docked. I kinda wish it would because i was using an app that only runs vertical, and i really didn't wanna undock it.
Mine seems to be getting worse. Yesterday and today the rotation does not work from booting it up. I have changed the live wallpaper to see if that helps and from rebooting it allowed the screen rotation. Not sure whether coincidence or not but the screen rotation is still working after 3-4 hours. I did have the asus live water on and now changed to asus day scene. May just be coincidence but It was getting to point that the screen rotation was never working...
You are correct. As soon as I changed my Wallpaper to the original generic, Auto-Rotate works great.
Update - This only worked for a short period. MANY things cause the auto-rotate not to work: a) many apps will break the auto-rotate features; b) docking/undocking at times breaks the auto-rotate feature. I experimented with this all day. I reset to factory default, installed only a couple basic apps, etc. I could get auto-rotate back after doing a few things, but it would not continue to work. Have not found a solution yet. Will update this post if I find one. Thirty-day timeline, though, is running out for me.
Hi,
I'm having the same problem with my prime (got it from amazon germany on dec. 30th). However I think it started with ics-update and hadn't happened before this (although I'm not sure)... and gradually got worse.
Besides this: my currently "fix" is to start elixir2, go to sensors, check gyro-sensor and go back homescreen. After this procedure the rotation is working again for some time on my prime.
Nevertheless I thinking about RMA as gps is not working (actually no deal as I dont intent to use it), too and today my prime just went off and didnt wanted to start again for like 4min (very very very long pressing of power-button + usage of external power did the job).
RichieG1 I don't mean this in a creepy way, but I want to have your babies.
I changed the wallpapaer from the ice blocks back to the stock pretty tree, did an off/on and now my screen is rotating for the first time since ICS upgrade.
Also, Transformer Prime rocks.
Related
Hi All,
Picked up a new SGT 10.1 today on the Staples deal. Well, actually two, the first suffered badly from the dust under screen issue and I returned it, cleaned out two stores in the process.
Trouble is, after the first time I engaged the orientation lock (literally the first time I locked the orientation), it no longer auto rotates when on the home screen. Worked fine for a couple hours prior to that. When I go to the camera app, it rotates (although lags sometimes, but can't tell the cause).
I've tried hard resetting multiple times with two different methods, made no difference. Searched around, found only one other person describing the problem and no solution.
Has anyone heard of this? Is there any app I can use to further test the sensor?
Thanks all!!
Try using a game that uses the sensors for movement. That should tell you pretty quickly if it's your sensors or some other software glitch.
So the latest update did correct most of the banding issues but im still having some glitches when doing some things like half the screen will go away for a second them come right back, it does this very randomly. i also noticed this when playing games like shine runner, it will completely lock up. I included a video of what its doing, its weird in the video it would only do it by using the mouse but when doing it on the home screen if the recent apps filled up all the way to the top of the screen it will do it every time whether I use the mouse or touch. I have only had any of the problems since ICS so i know its probably a bug, anyone else having these issues?
http://www.youtube.com/watch?v=hxyTUc2cVTw
here is the issue that it still has with using the front camera, and using the silly faces feature.
http://www.youtube.com/watch?v=tSveBF1FNnA&feature=related
I have exactly the same issues.
Diamondback said:
I have exactly the same issues.
Click to expand...
Click to collapse
ok i figured it was a bug, its not too big of an issue but i would like to see it fixed soon.
i have this same problem also. it mostly occurs when i'm using youtube. hope they fix it soon because its annoying!
have the same issue it does it for me as well in Google talk, but YouTube is the worse i get a constant flicker for like 2 seconds.
Same for me too, I think I read that Asus stated it was some of the Prime's hardware drivers having incompadability issues with Ice Cream Sandwich (hence no problems with Honeycomb). Anyhow, I believe they stated that they should have an update to fix the issue in February...hopefully early Feb.!
Sent from my Transformer Prime TF201 using xda premium
..same here and only seen with Youtube..
Anybody pinged Gary Key or ASUS about it?
Regards
Ditto, only rarely and seemingly random but I feel it might be after I've just plugged or unplugged the dock.
Similar issue here though it manifests as very thin bands covering only the left 1 inch of the screen and only when scrolling up and down. This is not a constant problem,but not rare either. Shows up in either orientation. I also occasionally get artifacting usually in the form of a momentary white triangle when I use the task switcher button.
Both of these only started occurring after the most recent update: .11 on 1/17. Before that I had never noticed any screen problems.
Sent from my Transformer Prime TF201 using Tapatalk
I have this bug like you... This bug is on ICS. But my bug is like triangle on screen
Just wanted to be added to the list of users having this problem. The longer i have this tablet, the more issues i run into.
Hope a fix comes in the next few weeks, or Amazon get's it back.
Wanted to bump this thread because it seems like an issue some people are having, but it's not widespread enough that it's gathering the attention that the GPS/WiFi/Bluetooth issues are getting.
Personally I'm getting the diagonal screen flicker on the home screen, especially when pressing the recent apps button. Someone noted in a thread somewhere that this is most common when there are a lot of apps stocked up in there. It also seems to happen a lot more frequently when the dock is plugged in, even without touching the recent apps button - it just happens randomly.
Has anyone tried a factory reset to assuage this? That's probably my next step.
Edit: Come to think of it, I didn't notice any screen flickering until I plugged my tablet into the dock for the first time. Can anyone else with this issue confirm they've been using a dock? I might try something like a factory reset with full battery on both dock and tablet, maybe that'll make a difference...input, please, someone
Still having the same issues after todays update...
Ok, so...apparently, when I touch the recent apps button or when I click down on the mousepad, that's when the flicker occurs. When I just touch the touchpad without clicking, the flicker doesn't happen. What the hell? At least that's got me pretty well convinced that it's a software thing.
xzombiex66 said:
Still having the same issues after todays update...
Click to expand...
Click to collapse
Before the update everything was fine. No issue at all. It starts for me after the update. Also made my GPS worse. Wifi is the same (they just change the signal icon to look that my connection is full). So far no reboots or lockups.
Sent from my PC36100 using XDA Premium App
I have the screen flicker on
1. Youtube
2. When I am using the dolphin live wallpaper (one that came installed stock)
AS of now youtube is still crashing
Im having the same issue. I just bought my prime yesterday and noticed it while running the SKYRIM live wallpaper. I don't have a dock either so i can confidently say that's not the cause to MY problem (can't say for sure about others) and it happens when pressing recent app list or the settings in the bottom right corner.
Not functional threatening but visually annoying. I love the TFP though I have it next to me at work and im ITCHING to just play with the damn thing. We need more atttention to this.
I just started getting a screen flicker about every 10 seconds with a live wallpaper on. They must have "fixed" the problem with the last update.
Anyone found any solutions for this?
looks like the latest update fixed it, will know for sure after i put it through its paces.
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
UPDATE 8/15: All my screen issues have been fully resolved with FW .475
So we have our own thread for the curtain now.
Sent from my C6802 using XDA Premium HD app
I think the issue is Power Management related, let me explain. If I turn on the device after being idle for a while (device is COLD) there will be no curtain issue, but if I turn it OFF and then ON right away (device is WARM) it seems the phone is entering a power save state and is not ready to be powered on again and that's when you get the curtain issue. The result seems to be very consistent with my explanation.
What I do not understand is that why this problem started happening after one week of usage, I thought it was application related but after my "safe boot" mode where no new applications are running only stock apps and I got the same result it can be application related. Also I thought that maybe the Stamina Mode had something to do with it, but it does not.
My last theory is that there is a piece of hardware that is getting degraded over time and when the phone is warm it will produce the curtain effect, if that's the case this is really bad, because the whole phone could stop working down the road. but it's just a theory.
Oh man
My experience with similar LCD issues has been around poor connection between the LCD screen and the motherboard. However, I'm by no means an expert on this.
I would definitely be claiming under the warranty for this.
I spoke with the vendor in Singapore and told me this is a known problem by Sony and they are working on a Firmware update. They suggested to keep the phone until the FW will be released in September and then decide if I will exchange it or keep it. The vendor also extended the Return/Exchange window until October so I will have enough time to test the phone after the FW update.
It's good to know that Sony has acknowledge the problem and is working on a solution.
Any chance Sony will do a firmware update to resolve this?
So it might be a firmware issue? I sure hope so
Sent from my C6802 using XDA Premium HD app
UPDATE 2
I think the problem is Power Management related, because if I leave the phone idle for 5min and then I turn it ON it will happen the issue you are seeing on the attached video. But if you turn it OFF and immediately turn it back ON again it will be fine. I think what is happening is that after 5min the phone will enter into DEEP POWER SAVE. The threshold to enter power save mode is around 15 seconds. I would say is something that should be able to be fixed with a Firmware update, but my only concern is why this problem did not happen during the first week, that behavior makes me think it's a Hardware problem that developed over the first week of usage, meaning a defective device.
NOTE: As you can see at the beginning of the video the phone has been Factory Reset, so there are no third party apps and anything wrong on the configuration.
http://youtu.be/vgnILc3ib8M
Mine did it the first day. I noticed it did it about 3 times that day. And I agree with you it might be the power save mode. Hopefully it gets resolved.
Sent from my C6802 using XDA Premium HD app
my phone has a problem too
http://youtu.be/Jv-QkbZBi58
Watch my video..
yellstop said:
http://youtu.be/Jv-QkbZBi58
Click to expand...
Click to collapse
I got a XPERIA Z ULTRA TODAY and I didn't install anything.
but When I push the power button, this phone wake up randomly.
after factory reset, this situation is same continuosly
http://youtu.be/pig1BurDaGw
brosenz said:
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
Click to expand...
Click to collapse
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
ScottishSwan said:
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
Click to expand...
Click to collapse
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
brosenz said:
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
Click to expand...
Click to collapse
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
dragnar said:
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
Click to expand...
Click to collapse
I've tried both scenarios Stamin ON and OFF, same result no difference
So far the new update looks to have fix the curtain
Sent from my C6802 using XDA Premium HD app
Update:
2 days ago I left my ZU on charge all night and today updated to firmware 14.1.B.0.475 and touch wood no more screen issues, and finally my cover arrived just need the sbh-52 and dock and I am all good.
Do a factory reset with full wipe!!!
For make sure you totally wiped that garbage bro
Hi, i have had my tablet for about 1 week, straight after starting it up i had a fw update which is 17.1.1.A.0.402 which i am assuming is the latest?
anyway i have read a lot about the new fw was supposed to fix the touch issues?
I also have the z1 which i still have and is perfect. ive recently updated to 4.4.2 on that and all my issues are fine on there.
my z2 is acting very strange, if i leave it alone for a while sometimes i will go on it and everything on the screen will be frozen, i can't tap anything, i have to press the power button and then swipe to open it again, it is then fine after that.
also i have noticed, and i think its happening a lot when my tablet is a little angled using the case, the screen will be a bit jittery, where as my z1 is really smooth, and i also sometimes have to really tap icons a few times before they register.
i play clash of clans a lot and its been a bit difficult to play as troops aren't selecting as i am tapping on them.
has anyone got any advice?
I have done a factory reset to see if that would fix any issues from the fw update but its still exactly the same.
Thanks
James
anyone?
james_lpool said:
anyone?
Click to expand...
Click to collapse
I installed the new firmware yesterday. While I notice an improvement with the touch problem it's still present. Just install an multitouch app (like this one: https://play.google.com/store/apps/details?id=com.easylabs.multitouch), let your finger trail on the screen and it's definitely obvious (the number on the top right should be the number of fingers touching the screen and it's often not). I tried the same thing on my old Iconia A500 and that's the one thing where it's WAY better than the Z2.
I don't experience anything as strange as you do though, it's mostly usable and I hardly notice it with the new firmware.
I did experience something very strange just BEFORE updating with one specific charger and one specific USB cable , the tablet wouldn't register any touch at all while it's was plugged in. As soon as I unplugged it it would work. The cable was fine with another charger and vice versa;
Weirdest of it all:
This happened while I was testing the output current for each combination of cable/charger and this particular couple was the one giving the "best" results; consistently between 1.1A and 1.2A
I can't reproduce this behaviour with the new firmware. All in all, it's usable for me. Biggest bug would be it not charging while playing power consuming games.
I have found mine goes more weird when it goes to sleep and i then wake it up, the screens sensitivity seems to be terrible, i have topress the off button and then start it again then its fine.
it will then mostly stay fine until the screen times out again then the same thing will happen when i wake it.
James: Same with my 521...
Touchscreen response was REAL BAD after updating to .402, then it went better and better day by day; strange phenomenon.
I also occasionally experience some touchscreen "numbness" after waking up the table with a double-tap, sometimes touch sensitivity suddenly becomes quite low just without any reason; touchscreen has problems detecting touches near the screen corners or doesn't react to touches at all. Solution: Switch to standby, and back on.
At the same time, the Android symbols (Back, Home, last apps) again become difficult to hit.
You can test this by slowly swiping your finger up from the lower bezel towards one of the symbols: If the touchscreen is ok, symbols get highlighted right after your finger reaches the lower edge of the symbol. If the touchscreen malfunctions, you need to move your finger up to the center of the symbols to get them highlighted.
So it smells like a software issue.
Touchscreen problems usually occur two to three times a day of normal use; so I regard it as acceptable - but the problem still isn't fully solved.
I would say it's a hardware issue which Sony attempts to counterbalance with software patches.
Just like on the Nexus7 (2013). There sfhub released a touchscreen fix which made the problem bearable for most users (with some experimenting with different versions of the fix, because each device is different).
I wrote a PM to sfhub asking him whether he could disclose how his fix works so that Z2 Tablet users perhaps could apply a similar, variable, tailor-made fix to their individual device.
No response, unfortunately.
Perhaps some of you could send the same request to him, and perhaps then he reacts?
every now and then, after double tap to wake, the tablet is extremely unresponsive.
I also just sleep/wake up again via power button and it's fine after that.
So my but feeling it's a software issue, not hardware issue.
- Frank
I never had touch problems but after updating to the latest firmware, the tablet is unusable from time to time
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Which doesn't fill me with confidence on how quick this may get fixed.
The speed in which is gets fixed may determine if i just send the tablet back to Amazon for a full refund, unfortunately i have bought the Sony case and magnetic charger now as well
I'm just really puzzled what to do, what can i do apart from sent it back if Sony wont even acknowledge they are aware of the problem and will release a fix soon
The only thing is because i have now bought the charger and case, i kinda want to keep it.
It was a direct replacement for my Z1 which i still have, and that is also updated to 4.4.2 now, but that shows no touch issues at all.
What's very interesting and revealing:
When Sony was addressed a few days ago regarding battery problems on Tablet Z and a few phones after the Kitkat update, they immediately reacted!
They readily explained that it is a problem with the Google Play Services running amok and that a fix will come.
But it seems that just because this here is a Sony problem (and not one for which another company can be blamed like in the above one), Sony simply doesn't react at all and obviously orders the service employees to lie and say that they haven't heard at all of a touch problem.
Boooo, Sony, shame on you!
james_lpool said:
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Click to expand...
Click to collapse
HAHA ! Exactly the same in Germany. Even after talking about that issue with the SAME person three days in a row, I still was told the problem was totally unknown.
Later, I had a more private talk with one of the support guys. He revealed to me there was an order from Sony to tell callers exactly that.
Ah, as I thought.
This is abysmal behavior by Sony, period.
Also on the Sony support forum, none of the official support staff has replied to any of the topics about touch screen issues. It seems they are just completely burying their heads in the sand...
FW .402 didnt fix the touch screen issue. It is noticeably better than any FW from before.
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Diomorgan said:
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Click to expand...
Click to collapse
Are you sure you're not just accidentally touching the home button while typing? That happens to me from time to time, which is a downside of having the navigation buttons centered compared to having them in the corner like on pre-4.4 Android tablets. I actually think Google should add a setting to choose if the navigation buttons on tablets are in the left corner, centered, or in the right corner. Having them centered also makes it awkward to reach these buttons when holding the tablet with two hands.
I bought a Mate 20 Pro on preorder and noticed within a few days a seemingly non-responsive part of the screen that was an intermittent issue.
Basically every now and again (often enough it’s annoying but not every time) after I unlock the display I am unable to select any app icons in the lower half of the touchscreen. The top half is fine - the home buttons are fine but everywhere from the middle down is non responsive.
I assumed a hardware fault so amazon replaced it for me - and the new device is exactly the same!
Am I just super unlucky and have managed to get two faulty devices a month apart from Amazon or is something else causing the issue?
Thanks.
Think you've just been unlucky,nothing like that on mine
Fine here too. I assume you tested this as soon as you got the phone before installing any app / custom launcher?
Have you tried running smart diagnostic tests manual mode in hicare, there's a touchscreen display test.
Sent from my HUAWEI LYA-L09 using XDA Labs
I only noticed it in use after I used a custom launcher however I tried multiple launchers and saw the same behaviour.
I just did the HiCare test and it says normal. I did hard reset it the other day and it hasn’t happened since so I will see if anything else happens. I can’t say I am thrilled by the thought of another swap from amazon if it does happen. That’s super bad luck.
Hi how did it go after the hard reset?
I got the same issue myself but instead of being the lower half, my entire screen does not respond to touch. I've done a hard reset my self and i do run the stock launcher. Even though my screen still doesn't respond to touch now and then after unlocking the screen or receiving a phone call.
Touchscreen issue
Yup I get it annoyingly so as well! Often takes a "double tap". Pain in the ace!