So the latest update did correct most of the banding issues but im still having some glitches when doing some things like half the screen will go away for a second them come right back, it does this very randomly. i also noticed this when playing games like shine runner, it will completely lock up. I included a video of what its doing, its weird in the video it would only do it by using the mouse but when doing it on the home screen if the recent apps filled up all the way to the top of the screen it will do it every time whether I use the mouse or touch. I have only had any of the problems since ICS so i know its probably a bug, anyone else having these issues?
http://www.youtube.com/watch?v=hxyTUc2cVTw
here is the issue that it still has with using the front camera, and using the silly faces feature.
http://www.youtube.com/watch?v=tSveBF1FNnA&feature=related
I have exactly the same issues.
Diamondback said:
I have exactly the same issues.
Click to expand...
Click to collapse
ok i figured it was a bug, its not too big of an issue but i would like to see it fixed soon.
i have this same problem also. it mostly occurs when i'm using youtube. hope they fix it soon because its annoying!
have the same issue it does it for me as well in Google talk, but YouTube is the worse i get a constant flicker for like 2 seconds.
Same for me too, I think I read that Asus stated it was some of the Prime's hardware drivers having incompadability issues with Ice Cream Sandwich (hence no problems with Honeycomb). Anyhow, I believe they stated that they should have an update to fix the issue in February...hopefully early Feb.!
Sent from my Transformer Prime TF201 using xda premium
..same here and only seen with Youtube..
Anybody pinged Gary Key or ASUS about it?
Regards
Ditto, only rarely and seemingly random but I feel it might be after I've just plugged or unplugged the dock.
Similar issue here though it manifests as very thin bands covering only the left 1 inch of the screen and only when scrolling up and down. This is not a constant problem,but not rare either. Shows up in either orientation. I also occasionally get artifacting usually in the form of a momentary white triangle when I use the task switcher button.
Both of these only started occurring after the most recent update: .11 on 1/17. Before that I had never noticed any screen problems.
Sent from my Transformer Prime TF201 using Tapatalk
I have this bug like you... This bug is on ICS. But my bug is like triangle on screen
Just wanted to be added to the list of users having this problem. The longer i have this tablet, the more issues i run into.
Hope a fix comes in the next few weeks, or Amazon get's it back.
Wanted to bump this thread because it seems like an issue some people are having, but it's not widespread enough that it's gathering the attention that the GPS/WiFi/Bluetooth issues are getting.
Personally I'm getting the diagonal screen flicker on the home screen, especially when pressing the recent apps button. Someone noted in a thread somewhere that this is most common when there are a lot of apps stocked up in there. It also seems to happen a lot more frequently when the dock is plugged in, even without touching the recent apps button - it just happens randomly.
Has anyone tried a factory reset to assuage this? That's probably my next step.
Edit: Come to think of it, I didn't notice any screen flickering until I plugged my tablet into the dock for the first time. Can anyone else with this issue confirm they've been using a dock? I might try something like a factory reset with full battery on both dock and tablet, maybe that'll make a difference...input, please, someone
Still having the same issues after todays update...
Ok, so...apparently, when I touch the recent apps button or when I click down on the mousepad, that's when the flicker occurs. When I just touch the touchpad without clicking, the flicker doesn't happen. What the hell? At least that's got me pretty well convinced that it's a software thing.
xzombiex66 said:
Still having the same issues after todays update...
Click to expand...
Click to collapse
Before the update everything was fine. No issue at all. It starts for me after the update. Also made my GPS worse. Wifi is the same (they just change the signal icon to look that my connection is full). So far no reboots or lockups.
Sent from my PC36100 using XDA Premium App
I have the screen flicker on
1. Youtube
2. When I am using the dolphin live wallpaper (one that came installed stock)
AS of now youtube is still crashing
Im having the same issue. I just bought my prime yesterday and noticed it while running the SKYRIM live wallpaper. I don't have a dock either so i can confidently say that's not the cause to MY problem (can't say for sure about others) and it happens when pressing recent app list or the settings in the bottom right corner.
Not functional threatening but visually annoying. I love the TFP though I have it next to me at work and im ITCHING to just play with the damn thing. We need more atttention to this.
I just started getting a screen flicker about every 10 seconds with a live wallpaper on. They must have "fixed" the problem with the last update.
Anyone found any solutions for this?
looks like the latest update fixed it, will know for sure after i put it through its paces.
Related
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
WongJames said:
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
Click to expand...
Click to collapse
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
I also face this problem, after updating my rom to arctic 2.0 rom, which uses some stuff from 2.3.6.....power does not help, have to hard reboot. any idea why?
I've had this problem happen to me on my Droid RAZR (CDMA Verizon), can't remember if its before or after I was rooted... I just had to hard restart and its only happened once since then.
pswin09 said:
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
Click to expand...
Click to collapse
The power button does not work for me
I had try to press the power button, but then the screen still not responding, so I cannot pass through the lock screen, and have to hard reboot......
I am on stock rom, 2.3.5, the Asian version.
But it seems it does not matter to different region's razr since the cdma one had the same issue
Sent from my XT910 using XDA App
I get this too. I had 3 razrs, first two had dead pixels so I had them replaced, all had this issue. Has not happened in awhile and I can't remember if it was always with a game, but at least one time it was with a game. Anyway, I don't think this has to do with rooting because my first one I never rooted and it did this. Don't remember if power button worked or not, but I had to reboot as well with power and volume down, or up, whatever it is, to get it to respond again.
No problems here.
I have had this happen about 4 or 5 times for me as well - got it day of launch. Mine says it is the XT912 though - is that right?
XT912 is the Verizon specific one, so yes.
Seems to be a fairly common issue. What is the chance that this is a software problem as opposed to a hardware one and so will be fixed with an update?
I had it happen for the first time yesterday after about 5 weeks or so, strange cause I wasn't doing anything. Battery was at about 15% though...
I only encounter this bug when I open Rom Toolbox for the first time and the superuser permissions screen shows up. My screen doesnt respond to touch anymore. I have to use the power button to make it work. Thats it. It happens nowhere else.
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
opensourcefan said:
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Happened to me today...any need to panic?? On official Stock ROM 2.3.5...
Also, is this a hardware issue or software??
My problem is bit different, on a 4 month old unrooted razr.
Touch screen will start to fail recognizing my sywpe typing and start jumping all over the place, or it will end the word while I'm still sywping the word...
Sometimes it types in different letters (1/2 keyboard away) when I'm not sywping to avoid this BS when it happens.
Unfortunately, I cannot reproduce this result whenever I want to, I'm currently trying to reproduce the situation.
I believe this happens more often when my battery is low... or when I have been using it for an extensive time.
I go to draw program to test if it is the hardware problem and it is jumpy too, but not by much.
The problem does get better with reboot, but not 100% of the time, so I can't conclude it is SW problem
I also have issues with this. I think the problem is software side. It seems to be poorly responsive often after I unlock my phone and try to swipe screens.
Also while typing quickly with two hands it often does not input all the letters I type, although it flashes the keys and acknowledges that I touched them (this one might be a keyboard issues, not sure yet)
And ya, on an all black screen, I'm noticing some dead pixels- a lot of rectangular patches of dead pixels. I don't really notice it anytime else except when it's all black.
Been making me double think my choice, but I will wait for ICS update and possibly bootloader bypass. But.. I might be getting another phone shortly just because of the size (bezel mostly), these touch screen issues, and the performance isn't exactly where I anticipated it to be.
Razr XT910 touchscreen randomly jumping or not responding
I'm having all the problems mentioned earlier:
- touchscreen stops working randomly
- touch "jumps", like someone is touching it in random places
- some letters on the keybord stop working randomly
- phone gets quite hot at the top
My XT910 is not altered in any way, stock android 2.3.5, as updated as possible.
This happened when it was up-to-date and the very clean one.
This happens really irregularily. At first it happened when I played multitouch games - at some point the touchscreen just stopped responding and could only go back or lock the screen (but not unlock it, obviously).
Twice it happened when I was just going through messages or contacts.
I sent it to Motorola to fix it - they just reset it, benchmarked it for 45seconds and sent it back.
The very evening I got it back I tried to "heat" it myself - I installed a lot of apps, played a lot multitouch games on 3d graphic and voila! - it started freaking out like never before (vidoe in zip file attached).
My last idea is that it happens because of a low quality generic anti-scratch foil on the screen. So I threw it away and tried to "heat" the phone again - nothing.
I used a different foil - anti-reflecting + benchmarking apps - nothing.
If it happens again I'll send it with this video + the one I'll make then.
Hope it gets Motorola specialists off their ass and back to work .
Hey there, my maxx has this weird issue with it's screen too.
Take for example, a game with on screen controller like reckless racing. If i push the screen too long, it won't recognize my press anymore in the pressed area. I tried to go back home, thinking this is the game issue, but it's not, the home launcher button that coincidentally in the same location with game control button is unclickable. i tried with phone tester app and it show the same symptom, the pressed area indicator will disappear within 1-2 minutes.
The only solution is to turn off display and turn it on again. Should i bring it to service center?
Sent from my XT910 using xda app-developers app
Hello, I've recently having this exact same problems with my Motorola Droid Razr Maxx.
The screen sometimes doesn't respond as it should:
-Random touches.
-Not detecting swipes.
-Not detecting anything at all after long press.
-Detecting the touch location wrongly...
When this happens, sometimes a reboot fixes everything. Others, I just have to stop using the phone, and come back later.
Has anyone managed to find a possible cause and/or solution to this problem?
I've tried diferent roms, full reset, rsd flashes... But still the same problem
For the second time since I got my Prime yesterday, my screen has had a slow flickering fit. The soft buttons disappeared but still responded to touches, and the screen would flicker very tiny lines of color and slightly bounce at the edges. Anyone else experience this?
Sent from my Transformer Prime TF201 using Tapatalk
I notice a pulsating from Google maps but thats it.
nyijedi said:
For the second time since I got my Prime yesterday, my screen has had a slow flickering fit. The soft buttons disappeared but still responded to touches, and the screen would flicker very tiny lines of color and slightly bounce at the edges. Anyone else experience this?
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
Take it back...
DroidX | XDA App
Scumbag Inc. said:
I notice a pulsating from Google maps but thats it.
Click to expand...
Click to collapse
Same here but that's it.
tdrussell said:
Take it back...
DroidX | XDA App
Click to expand...
Click to collapse
I'm not sure that it's a defect. I figure I'll give it some more time first. Also, it started happening after I installed 2 apps that weren't listed the market, which I sideloaded onto the tablet, so I'm wondering if they may have had something to do with it. I've since uninstalled them and will monitor the situation.
Sent from my Galaxy Nexus using xda premium
Wipe/factory reset it. If that doens't fix it, send it back for exchange/refund. I wouldn't want them trying to diagnose a wonky problem, get a fresh tablet.
Also, even though the flickering seems like it would be a hardware problem, the fact that the soft buttons disappear and the area turnaround black leads me to believe that it's some type of software problem, not a hardware defects.
Sent from my Galaxy Nexus using xda premium
I get it on some web pages and a lot on the bottom of the screen watching YouTube. I just started to get it while booting. It did a restart on me this morning. Factory reset sucks without nandroid. Asus, please let us root this....
jimbob_sf said:
I get it on some web pages and a lot on the bottom of the screen watching YouTube. I just started to get it while booting. It did a restart on me this morning. Factory reset sucks without nandroid. Asus, please let us root this....
Click to expand...
Click to collapse
I suspect that incompatible apps may have something to do with this. I sideloaded two unsupported apps and I got the flicker shortly after that. I uninstalled them yesterday and so far, so good. Also, I was getting a ton of reboots and crashes when I initially automatically loaded all of my phone apps onto the Prime. I did a factory reset and carefully chose my apps, and it's been much more stable since.
All of You just disable the auto brightness and the flickering is gone ;P
ankhazam said:
All of You just disable the auto brightness and the flickering is gone ;P
Click to expand...
Click to collapse
Thanks, but I'm talking about something different. It's a little hard to explain, but I wasn't complaining of flickering brightness. Rather, the picture itself would get all scrambled up.
nyijedi said:
Thanks, but I'm talking about something different. It's a little hard to explain, but I wasn't complaining of flickering brightness. Rather, the picture itself would get all scrambled up.
Click to expand...
Click to collapse
Wow. So this EXACT thing just happened to me. I have no sideloaded apps and auto brightness is disabled. Over the course of several minutes, it went from a few glitchy lines to the entire screen and a complete lockup of the tablet. I held down the power button to reboot, and then came to find this thread...
TF201 / XDA premium
I have the same problem. I had to reboot, since the tablet completely froze at one point with random lines across the screen.
Ever since I do see flickering of the Asus logo when booting but no more serious problems, such as a crash.
I will go on a two week busines trip outside the country and therefore womt return the TP - just hope it will not get worse.
That said, I am happy learn about a possible fix?
MrTW said:
I have the same problem. I had to reboot, since the tablet completely froze at one point with random lines across the screen.
Ever since I do see flickering of the Asus logo when booting but no more serious problems, such as a crash.
I will go on a two week busines trip outside the country and therefore womt return the TP - just hope it will not get worse.
That said, I am happy learn about a possible fix?
Click to expand...
Click to collapse
I have always had the glitching during bboot as well...but I've been staring at this thing almost non stop since the 22nd and this is the first time it has occurred. Dunno what's up but it makes me uneasy.
TF201 / XDA premium
Hopefully it's nothing more than a graphics driver glitch that can be fixed with an update.
Sent from my Transformer Prime TF201 using Tapatalk
tdrussell said:
I have always had the glitching during bboot as well...but I've been staring at this thing almost non stop since the 22nd and this is the first time it has occurred. Dunno what's up but it makes me uneasy.
TF201 / XDA premium
Click to expand...
Click to collapse
I am too, very uneasy with this issue.
Decided to do a last hard reset and if the flicker does not go away, I will return the TP tomorrow morning.
I hope that the hard reset will take care of the problem.
The boot up graphics flicker has been reported by others on another forum as well, they did note that it doesn't occur if you boot up with the Prime plugged in.
i've also noticed this problem, flickering/scrambling on boot during the ASUS bootup screen.. and i've also had quite a few random lockups, force closes and reboots... looks software related to me
firmware update this morning seems to have fixed the boot and browser flicker. Anyone else?
jimbob_sf said:
firmware update this morning seems to have fixed the boot and browser flicker. Anyone else?
Click to expand...
Click to collapse
have not seen it after a factory reset, update this morning, and then two or three reboots. It was an addressed item in the release notes.
Software fixes are good!
I searched the forums and it seems almost no one is having problems with Auto-Rotate not working (found 2 posts - no suggestions besides factory reset which I just completed). If you are having this problem would you please respond to this thread. My auto-rotate was "sticky" even with base HC and now it just will not do it at all (and after the reset it hasn't yet downloaded ICS so that isn't the issue).
I did verify that the auto-rotate setting is checked in the settings -> display section and I have done a factory reset. So any other suggestions are welcome.
About my device - I have root and used SetCPU to fix the horizontal black bands in the display. My wifi is fine.
Since so few people have reported this issue I'm thinking it may be HW and I'll go ahead with the return I have scheduled for Monday (and I'll get another because I think the Prime rocks). I figure that black band issue didn't hit everyone either so maybe I can get HW that fixes both these issues. So if anyone has a good reason why this particular issue would be software please feel free to make that argument.
thx,
Craig
I'm glad I'm not the only one with this. I'm having the same issue with the launcher. All my apps rotate fine, but the launcher refuses to budge. I haven't tried a reset yet.
I disabled auto-rate during HC, and got my dock on the night ICS download opened, so needless to say auto-rotate became a forgotten memory as I haven't de-docked my tablet since.
When this happened to me they told me to wait for ICS and still no rotate. It is a software issue because when the OS would boot wrong meaning images screwed up the rotate would work. After reboot back to no rotate. I returned mine
Sent from my SGH-T959 using XDA App
I have been having problems too. Initially i thought it only happened when I used the keyboard dock, but then it seemed to happen after waking it up from sleep. I have been in touch with Asus uk about this and the GPS and two dead pixels over the last two weeks and they said it was a software issue and would be fixed. Now after ICS it is worse, today it happened 4 times and this time straight from turning the pad on. I have also found that scrolling and typing very difficult when the pad is placed on a surface, it loses the touch sensibility and is out when touching links.
I have decided to return it now as this concerns me that it could be a hardware faulty rather than software. I would have kept it otherwise even down to the gps and two dad pixels issue. Still going to order another as it is very good.
I have the same issue with auto-rotate. I go and uncheck the setting then check it again. Have tried rebooting as well and I still have the issue.
mine has not done that yet, only time it wouldnt rotate is when it was docked. I kinda wish it would because i was using an app that only runs vertical, and i really didn't wanna undock it.
Mine seems to be getting worse. Yesterday and today the rotation does not work from booting it up. I have changed the live wallpaper to see if that helps and from rebooting it allowed the screen rotation. Not sure whether coincidence or not but the screen rotation is still working after 3-4 hours. I did have the asus live water on and now changed to asus day scene. May just be coincidence but It was getting to point that the screen rotation was never working...
You are correct. As soon as I changed my Wallpaper to the original generic, Auto-Rotate works great.
Update - This only worked for a short period. MANY things cause the auto-rotate not to work: a) many apps will break the auto-rotate features; b) docking/undocking at times breaks the auto-rotate feature. I experimented with this all day. I reset to factory default, installed only a couple basic apps, etc. I could get auto-rotate back after doing a few things, but it would not continue to work. Have not found a solution yet. Will update this post if I find one. Thirty-day timeline, though, is running out for me.
Hi,
I'm having the same problem with my prime (got it from amazon germany on dec. 30th). However I think it started with ics-update and hadn't happened before this (although I'm not sure)... and gradually got worse.
Besides this: my currently "fix" is to start elixir2, go to sensors, check gyro-sensor and go back homescreen. After this procedure the rotation is working again for some time on my prime.
Nevertheless I thinking about RMA as gps is not working (actually no deal as I dont intent to use it), too and today my prime just went off and didnt wanted to start again for like 4min (very very very long pressing of power-button + usage of external power did the job).
RichieG1 I don't mean this in a creepy way, but I want to have your babies.
I changed the wallpapaer from the ice blocks back to the stock pretty tree, did an off/on and now my screen is rotating for the first time since ICS upgrade.
Also, Transformer Prime rocks.
Well, the only problem that I can't live with on my prime is a very weird glitch on the screen. I've noticed this in the Repligo reader app and I am not sure if it happens only in that app. The screen flickers in a noisy fashion. I don't mean that the brightness varies but what I mean is part of the screen momentarily appears like a kind of static signal that you may observe on an old TV (dunno if new TVs do it too).. sometimes the glitch looks a bit different. let me add that this happens rarely... like today :/
Anyone else ever encounter this?
Sent from my Transformer Prime TF201 using XDA Premium HD app
try a soft reset to see if it clears it. put paper clip in hole underneath micro SD card slot. or it could just be a compatibility issue with app itself. do you have force gpu rendering enabled? if so, this is known to cause some graphical issues with certain older apps or whatever. if its enabled, turn it off. it should be off by default. to check, go into Asus settings. then developer options. scroll down and look at force gpu rendering to see.
demandarin said:
try a soft reset to see if it clears it. put paper clip in hole underneath micro SD card slot. or it could just be a compatibility issue with app itself. do you have force gpu rendering enabled? if so, this is known to cause some graphical issues with certain older apps or whatever. if its enabled, turn it off. it should be off by default. to check, go into Asus settings. then developer options. scroll down and look at force gpu rendering to see.
Click to expand...
Click to collapse
No, it is off. I checked it immediately once I had the problem. It is a weird bug and happens very rarely. And since it is rare, I dunno if it is problem with that app or it is a coincidence when I am running it. Seems like there is no way to reproduce it consistently to check out the cause. Oh well, at least it is rare.
mine also does this. except not in any particular app, just randomly.
Did it in the camera yesterday, it did it on the home screen 4 days ago when i got it. i am going to take it back next time it does it i think. but am guessing i will need to show them what it is doing.
I had this problem last night, I think its time my BCKOKAS goes home for a cleanup.
Can you guys do a little test?
Steps to reproduce:
1. take the tablet out of the dock (if you have one), turn the screen on.
2. hold it in landscape with your left hand
3. draw an imaginary line between the little arrow guide on the bezel and the clock on the status bar
3. find a point somewhere around half way on that line
4. squeeze the tablet at that particular point using your thumb (on the bezel) and the index finger (on the aluminum back, exactly underneath the thumb)
Please tell me whether you get static on the screen. I have it happening on mine (I have the champagne, CO1 version). One of my friends with a CO2 doesn't have this however, and I'm curious whether this is a widespread issue with CO1, or mine has a bit of a problem. On a side note, it doesn't really bother me, I have it happening very rarely, only when I squeeze it that way or sometimes when I use my right hand on the back next to the right edge to tilt the screen towards me.
Hi, i have had my tablet for about 1 week, straight after starting it up i had a fw update which is 17.1.1.A.0.402 which i am assuming is the latest?
anyway i have read a lot about the new fw was supposed to fix the touch issues?
I also have the z1 which i still have and is perfect. ive recently updated to 4.4.2 on that and all my issues are fine on there.
my z2 is acting very strange, if i leave it alone for a while sometimes i will go on it and everything on the screen will be frozen, i can't tap anything, i have to press the power button and then swipe to open it again, it is then fine after that.
also i have noticed, and i think its happening a lot when my tablet is a little angled using the case, the screen will be a bit jittery, where as my z1 is really smooth, and i also sometimes have to really tap icons a few times before they register.
i play clash of clans a lot and its been a bit difficult to play as troops aren't selecting as i am tapping on them.
has anyone got any advice?
I have done a factory reset to see if that would fix any issues from the fw update but its still exactly the same.
Thanks
James
anyone?
james_lpool said:
anyone?
Click to expand...
Click to collapse
I installed the new firmware yesterday. While I notice an improvement with the touch problem it's still present. Just install an multitouch app (like this one: https://play.google.com/store/apps/details?id=com.easylabs.multitouch), let your finger trail on the screen and it's definitely obvious (the number on the top right should be the number of fingers touching the screen and it's often not). I tried the same thing on my old Iconia A500 and that's the one thing where it's WAY better than the Z2.
I don't experience anything as strange as you do though, it's mostly usable and I hardly notice it with the new firmware.
I did experience something very strange just BEFORE updating with one specific charger and one specific USB cable , the tablet wouldn't register any touch at all while it's was plugged in. As soon as I unplugged it it would work. The cable was fine with another charger and vice versa;
Weirdest of it all:
This happened while I was testing the output current for each combination of cable/charger and this particular couple was the one giving the "best" results; consistently between 1.1A and 1.2A
I can't reproduce this behaviour with the new firmware. All in all, it's usable for me. Biggest bug would be it not charging while playing power consuming games.
I have found mine goes more weird when it goes to sleep and i then wake it up, the screens sensitivity seems to be terrible, i have topress the off button and then start it again then its fine.
it will then mostly stay fine until the screen times out again then the same thing will happen when i wake it.
James: Same with my 521...
Touchscreen response was REAL BAD after updating to .402, then it went better and better day by day; strange phenomenon.
I also occasionally experience some touchscreen "numbness" after waking up the table with a double-tap, sometimes touch sensitivity suddenly becomes quite low just without any reason; touchscreen has problems detecting touches near the screen corners or doesn't react to touches at all. Solution: Switch to standby, and back on.
At the same time, the Android symbols (Back, Home, last apps) again become difficult to hit.
You can test this by slowly swiping your finger up from the lower bezel towards one of the symbols: If the touchscreen is ok, symbols get highlighted right after your finger reaches the lower edge of the symbol. If the touchscreen malfunctions, you need to move your finger up to the center of the symbols to get them highlighted.
So it smells like a software issue.
Touchscreen problems usually occur two to three times a day of normal use; so I regard it as acceptable - but the problem still isn't fully solved.
I would say it's a hardware issue which Sony attempts to counterbalance with software patches.
Just like on the Nexus7 (2013). There sfhub released a touchscreen fix which made the problem bearable for most users (with some experimenting with different versions of the fix, because each device is different).
I wrote a PM to sfhub asking him whether he could disclose how his fix works so that Z2 Tablet users perhaps could apply a similar, variable, tailor-made fix to their individual device.
No response, unfortunately.
Perhaps some of you could send the same request to him, and perhaps then he reacts?
every now and then, after double tap to wake, the tablet is extremely unresponsive.
I also just sleep/wake up again via power button and it's fine after that.
So my but feeling it's a software issue, not hardware issue.
- Frank
I never had touch problems but after updating to the latest firmware, the tablet is unusable from time to time
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
Which doesn't fill me with confidence on how quick this may get fixed.
The speed in which is gets fixed may determine if i just send the tablet back to Amazon for a full refund, unfortunately i have bought the Sony case and magnetic charger now as well
I'm just really puzzled what to do, what can i do apart from sent it back if Sony wont even acknowledge they are aware of the problem and will release a fix soon
The only thing is because i have now bought the charger and case, i kinda want to keep it.
It was a direct replacement for my Z1 which i still have, and that is also updated to 4.4.2 now, but that shows no touch issues at all.
What's very interesting and revealing:
When Sony was addressed a few days ago regarding battery problems on Tablet Z and a few phones after the Kitkat update, they immediately reacted!
They readily explained that it is a problem with the Google Play Services running amok and that a fix will come.
But it seems that just because this here is a Sony problem (and not one for which another company can be blamed like in the above one), Sony simply doesn't react at all and obviously orders the service employees to lie and say that they haven't heard at all of a touch problem.
Boooo, Sony, shame on you!
james_lpool said:
what's annoying me is that Sony wont seem to admit that there is an issue, i was talking on their live chat to support and they said that's the first time anyone's mentioned that and isn't on any list of any known issues
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HAHA ! Exactly the same in Germany. Even after talking about that issue with the SAME person three days in a row, I still was told the problem was totally unknown.
Later, I had a more private talk with one of the support guys. He revealed to me there was an order from Sony to tell callers exactly that.
Ah, as I thought.
This is abysmal behavior by Sony, period.
Also on the Sony support forum, none of the official support staff has replied to any of the topics about touch screen issues. It seems they are just completely burying their heads in the sand...
FW .402 didnt fix the touch screen issue. It is noticeably better than any FW from before.
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
Diomorgan said:
Gosh, the touchscreen keep going back to home when i'm in a middle of fb conversatuion.
I was testing with chromecast +youtube: those swibe action to enlarge or fade out afe 99% imprecise...
Really wondering if I can return the item to amazon to fix this problem...
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Are you sure you're not just accidentally touching the home button while typing? That happens to me from time to time, which is a downside of having the navigation buttons centered compared to having them in the corner like on pre-4.4 Android tablets. I actually think Google should add a setting to choose if the navigation buttons on tablets are in the left corner, centered, or in the right corner. Having them centered also makes it awkward to reach these buttons when holding the tablet with two hands.