[Q] Can't Make/Recieved Calls or SMS - XPERIA X10 Q&A, Help & Troubleshooting

Hi Guys,
My friend has asked me for some help with his x10i.
He's purchased it from a market, and it was locked to T-mobile.
Its since been network unlocked by a local store, in theory to allow use of any network sim card.
However when you boot the phone with a sim card in, it comes up on the notification bar
"Phone Not Allowed MM#6"
It will show the little signal bar full.
Checking phone status it shows
Service state - In service
Mobile Network State Disconnected.
It appears to register onto a network, be that orange o2 ect.
But we are unable to make outbound calls, receive calls.
Yet browsing via gprs is working.
I have checked the IMEI with the T mobile. They advised that the phone is clean and not barred.
I have Tried different Sim cards i know are working.
I have Flashed the Firmware back to Stock, Tried the Latest Firm and a few other different combinations.
I am now Stuck.
Any suggestions?
Thank you

Bump......?

Tiggerbits said:
Bump......?
Click to expand...
Click to collapse
did u try calling the network provider your sim card is with? they usually may have to program the network with imei number of the phone
u can also try going to network settings, search networks and choose the one u r on.

Related

[Help]Phone Not Allowed MM#6

Hi Guys,
My friend has asked me for some help with his x10i.
He's purchased it from a market, and it was locked to T-mobile.
Its since been network unlocked by a local store, in theory to allow use of any network sim card.
However when you boot the phone with a sim card in, it comes up on the notification bar
"Phone Not Allowed MM#6"
It will show the little signal bar full.
Checking phone status it shows
Service state - In service
Mobile Network State Disconnected.
It appears to register onto a network, be that orange o2 ect.
But we are unable to make outbound calls, receive calls.
Yet browsing via gprs is working.
I have checked the IMEI with the T mobile. They advised that the phone is clean and not barred.
I have Tried different Sim cards i know are working.
I have Flashed the Firmware back to Stock, Tried the Latest Firm and a few other different combinations.
I am now Stuck.
Any suggestions?
Thank you

Sim card not registered?

Hi guy's, have a UK SGS2. It's rooted and running Criskelo ICS rom. I've recently been in Brazil for 6 months, my phone worked fine over there. I've come back to the UK and got a standard Vodafone PAYG sim card. When I try and use it the phone says "not registered on network"
The sim card itself is fine as it works in my old mans SGS2.
I have wiped the phone and installed the standard software and it's still the same.
Anyone got any ideas what could be up?
The phone could be network locked (sim lock)
Sent from my GT-I9300 using xda premium
That's what the guy on Vodafone web chat suggested.
How and why would it get network blocked?
The phone was originally on the 3 network. I bought it 2nd hand about 1.5 years ago and it's been fine on T-mobile ever since.
If it is sim locked, is there a way to unlock it?
You can unlock with:
https://play.google.com/store/apps/...sImV1LmNoYWluZmlyZS5zZ3Myc2ltdW5sb2NrY29kZSJd
It's free on google play.
I don't think it's sim locked, I can put any chip in it. It doesn't ask me for an unlock code.
I have run the sim unlock tool. The code it came up with is 00000000
When you go into the network settings, it shows all the service providers. every provider I click on says "can't register on the network"
I'm wondering if i've had some sort of network update in Brazil that's screwed it up?
I don't think it's sim locked, I can put any chip in it. It doesn't ask me for an unlock code.
I have run the sim unlock tool. The code it came up with is 00000000
When you go into the network settings, it shows all the service providers. every provider I click on says "can't register on the network"
I'm wondering if i've had some sort of network update in Brazil that's screwed it up?
I'm sure its something to do with being abroad as i've read about someone that had the same issue when they went from China to Denmark.
If I go to settings - phone it says...
Network - Unknown
Signal Strength - 103 dBm 5 asu
Mobile Network Type - HSDPA:9
Service State - Out of Service
Roaming - Not Roaming
Mobile Network State - Disconnected
My Phone Number - Unknown
IMEI - the correct number, I checked
The fault isn't with the sim card itself, I can use it in other phones and I can save a contact to it in this phone.
I'm wondering if some of those network settings I had from the Brazilian phone company's have messed something up.

[Q] Only data network available - no calling/texts

I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..

Not connecting to Network Operators?

Alright, so here's the problem:
I've had my Samsung Galaxy S6 Edge for around 4months now, having no problems with it what-so-ever.
The other day (Tuesday) having waking up, my mobile wasn't able to send or receive phone calls or SMS messages, but it was still connected to my providers internet.
I can still browse the web using my provider, giffgaff, under 4G internet but when I try to send a text or phone anyone it says: "Not registered on Network".
I've contacted my network provider and they are adamant it's nothing to do with my network, also tried my sim in another phone and it works.
Now, I checked my IMEI and it was unblocked.
Tried rooting, factory resetting my phone and putting different roms on, nothing seems to be working. My internet still works on my phone, just my network is unable to connect.
When I manually search for network I find: Vodaphone, O2, EE, 3 Network. Having tried to load it up on O2 (Giffgaff uses O2 and my network provider asked me to do so) it says it's unable to connect.
I'm just wondering, is there anyway to resolve this?
Also, my signal bar is full, and the local reception for my Network is "excellent".
Hello, i've been having the same problem and couldn't resolve this with my network provider aswell i can get connected to the network but soon as it registers to 3g it kicks me of my network operator the only temp fix i could find was go to settings, mobile networks, network mode, gsm only, then register to network to receive and send calls and texts, i've tryed everything and it's the only thing i can suggest as a temp fix .:good:
stringy94 said:
Hello, i've been having the same problem and couldn't resolve this with my network provider aswell i can get connected to the network but soon as it registers to 3g it kicks me of my network operator the only temp fix i could find was go to settings, mobile networks, network mode, gsm only, then register to network to receive and send calls and texts, i've tryed everything and it's the only thing i can suggest as a temp fix .:good:
Click to expand...
Click to collapse
My APN internet works on the setting you're saying but I'm still unable to connect to my Network Operator?

Can't make calls (3 UK) - Solved

I just got a P9000 today and after a quick setup of the device via wifi I proceeded to inset my sim card from the uk network 3/three.
Now my network shows up when doing a search, and in the SIM settings it shows 3 UK for all options, but only the calls option is greyed out, and I am unable to make any calls with the phone whatsoever.
I don't get the no network message error (except when I am in an area with no coverage i.e. in my house) .
I've tried the sim card in both slot 1 and 2 to no avail.
I get 3 showing up in the notification tray icon which toggles data, plus it shows 3/4g next to the signal strength bar when I'm somewhere that gets a mobile signal.
It even show the correct network in the SIM status within the about phone section of android settings with the correct IMEI number.
Does anyone have any idea on my issues and any potential fixes/test/things I can try in order to get calls working?
Seems like my problem solved itself and I can now make calls.
Don't know what was/is wrong but calls option is still greyed out, though I made 2 test calls this morning (to Landline and mobile) which worked, then later on I made a call of a few minutes which worked as well.

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