Sim card not registered? - Galaxy S II Q&A, Help & Troubleshooting

Hi guy's, have a UK SGS2. It's rooted and running Criskelo ICS rom. I've recently been in Brazil for 6 months, my phone worked fine over there. I've come back to the UK and got a standard Vodafone PAYG sim card. When I try and use it the phone says "not registered on network"
The sim card itself is fine as it works in my old mans SGS2.
I have wiped the phone and installed the standard software and it's still the same.
Anyone got any ideas what could be up?

The phone could be network locked (sim lock)
Sent from my GT-I9300 using xda premium

That's what the guy on Vodafone web chat suggested.
How and why would it get network blocked?
The phone was originally on the 3 network. I bought it 2nd hand about 1.5 years ago and it's been fine on T-mobile ever since.

If it is sim locked, is there a way to unlock it?

You can unlock with:
https://play.google.com/store/apps/...sImV1LmNoYWluZmlyZS5zZ3Myc2ltdW5sb2NrY29kZSJd
It's free on google play.

I don't think it's sim locked, I can put any chip in it. It doesn't ask me for an unlock code.
I have run the sim unlock tool. The code it came up with is 00000000
When you go into the network settings, it shows all the service providers. every provider I click on says "can't register on the network"
I'm wondering if i've had some sort of network update in Brazil that's screwed it up?

I don't think it's sim locked, I can put any chip in it. It doesn't ask me for an unlock code.
I have run the sim unlock tool. The code it came up with is 00000000
When you go into the network settings, it shows all the service providers. every provider I click on says "can't register on the network"
I'm wondering if i've had some sort of network update in Brazil that's screwed it up?

I'm sure its something to do with being abroad as i've read about someone that had the same issue when they went from China to Denmark.
If I go to settings - phone it says...
Network - Unknown
Signal Strength - 103 dBm 5 asu
Mobile Network Type - HSDPA:9
Service State - Out of Service
Roaming - Not Roaming
Mobile Network State - Disconnected
My Phone Number - Unknown
IMEI - the correct number, I checked
The fault isn't with the sim card itself, I can use it in other phones and I can save a contact to it in this phone.
I'm wondering if some of those network settings I had from the Brazilian phone company's have messed something up.

Related

[Help]Phone Not Allowed MM#6

Hi Guys,
My friend has asked me for some help with his x10i.
He's purchased it from a market, and it was locked to T-mobile.
Its since been network unlocked by a local store, in theory to allow use of any network sim card.
However when you boot the phone with a sim card in, it comes up on the notification bar
"Phone Not Allowed MM#6"
It will show the little signal bar full.
Checking phone status it shows
Service state - In service
Mobile Network State Disconnected.
It appears to register onto a network, be that orange o2 ect.
But we are unable to make outbound calls, receive calls.
Yet browsing via gprs is working.
I have checked the IMEI with the T mobile. They advised that the phone is clean and not barred.
I have Tried different Sim cards i know are working.
I have Flashed the Firmware back to Stock, Tried the Latest Firm and a few other different combinations.
I am now Stuck.
Any suggestions?
Thank you

[Q] Can't Make/Recieved Calls or SMS

Hi Guys,
My friend has asked me for some help with his x10i.
He's purchased it from a market, and it was locked to T-mobile.
Its since been network unlocked by a local store, in theory to allow use of any network sim card.
However when you boot the phone with a sim card in, it comes up on the notification bar
"Phone Not Allowed MM#6"
It will show the little signal bar full.
Checking phone status it shows
Service state - In service
Mobile Network State Disconnected.
It appears to register onto a network, be that orange o2 ect.
But we are unable to make outbound calls, receive calls.
Yet browsing via gprs is working.
I have checked the IMEI with the T mobile. They advised that the phone is clean and not barred.
I have Tried different Sim cards i know are working.
I have Flashed the Firmware back to Stock, Tried the Latest Firm and a few other different combinations.
I am now Stuck.
Any suggestions?
Thank you
Bump......?
Tiggerbits said:
Bump......?
Click to expand...
Click to collapse
did u try calling the network provider your sim card is with? they usually may have to program the network with imei number of the phone
u can also try going to network settings, search networks and choose the one u r on.

[Q] Only data network available - no calling/texts

I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..

Is my Sim card at fault?

Hi all.
Does anyone know if it is normal to have your Sim card provider listed twice in the Network operators list. As my Galaxy S3 shows '3' twice and O2,EE and Vodafone just the once.
Reason I ask is that I have been having problems with a new S6 not working with my new Sim card though '3' said it was fine.(I had just recently been in to have my sim changed from Micro to Nano size) So I'm currently in the process of sending it back. When I put the Sim back in my S3 it was doing the exact same thing the S6 was. Showing it was connected to the '3' network but dropping the signal all the time and going into 'Emergency calls only' mode. Manually switched to the other '3' in Network operators list and phone now works fine.
I could never recall it ever showing '3' twice so wondered if ther store had programmed the sim wrong.
Anyone?
Cheers
Mark

I NEED HELP Network Issuse

This phone is locked and can not be unlocked.. I bought a phone on ebay plugged my Sim card in booted up and was prompted for an unlock code. I then called my service provider and he said he could not help with that but if I entered the wrong code in 10 times the phone would then ask for a puk Code. Well we completed this but it never asked for the PUK code. Instead, it gives me the message "This phone is locked and can not be unlocked"..
I have called the original service provider and the maker of the phone. AND WAS SENT TO AND FRO FROM ONE TO THE OTHER. I still have a locked network and "emergency calls only" at the bottom of the screen and "network locked" in the task bar. I found a website that gave me instructions to get to the screen where you can unlock the network by pressing 2945#*850# in the dialer which gives you 5 options;
Network unlock - where I get the same message again: this phone is locked and can not be unlocked
Service provider unlock - your phone is not personalized
Network SubSet- your phone is not personalized
Corporate- your phone is not personalized
SIM/USIM-your phone is not personalized
I really need help LG G3 850
Ps. when I called the original service provider and gave them the IMEI number she said the phone is clean and not blacklisted or any thing. Just FYI

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