[Q] Completely stock but screen doesn't turn off. - Galaxy S II Q&A, Help & Troubleshooting

Title says it all, the screen doesn't turn off automatically and I can't even turn it off with the power button, this the screen is constantly on all the time and thus the battery gets drained super quickly.
The is starting to be a big problem, anyone know what it might be?

Backup data then factory reset .
jje
Sent from my GT-I9100 using xda premium

did you try to update your device?

Yeah, no luck. No update available, currently running 2.3.5.
Also the phone reboots over and over again randomly..

Backup all important data etc to PC.
Hard reset Phone Dialer : *2767*3855# This will format everything
Boot into CWM Recovery (pull battery if you have to, from power off; volume up + home + power on) and clear cache & dalvik (just to be sure).
Reflash ROM
If you are running official stock, hard reset and flash ROM from here with Odin

UpInTheAir said:
Backup all important data etc to PC.
Hard reset Phone Dialer : *2767*3855# This will format everything
Boot into CWM Recovery (pull battery if you have to, from power off; volume up + home + power on) and clear cache & dalvik (just to be sure).
Reflash ROM
If you are running official stock, hard reset and flash ROM from here with Odin
Click to expand...
Click to collapse
Why cant I use KIES to update the firmware since the phone is unrooted?
Also whenever I connect the phone to the computer VIA USB, it only charges the phone. When I put the phone to Debug mode, and USB Utilites and press "Connect storage to PC" nothing happens, the phone doesn't appear on the computer and KIES doesn't notice the phone.

cull3n said:
Why cant I use KIES to update the firmware since the phone is unrooted?
Also whenever I connect the phone to the computer VIA USB, it only charges the phone. When I put the phone to Debug mode, and USB Utilites and press "Connect storage to PC" nothing happens, the phone doesn't appear on the computer and KIES doesn't notice the phone.
Click to expand...
Click to collapse
Sounds like USB drivers missing .
jje

Odin is more stable than KIES, and easier to use.
What you could try is uninstall KIES and Samsung USB drivers. You'll find those in programs. Next download the newest version of KIES from the Samsung site. Reinstall. Then reconnect.
Sent from my GT-I9100

Update 16.1
- I flashed the phone to the newest ROM and firmware and here's how the phone is working right now.
- Screen: Still doesn't turn off!
- "MTP Connected": USB connected comes in and out every 15 seconds, making the phone unusable.
- Media scanning run: every 30 seconds or so.
- Samsung Disclaimer pops up frequently requesting me to accept "Vlingo Terms of Services" although I've never opened it.

It seems like something is wrong woth HW

I am sure something is wrong with the wake/power button on your phone

cull3n said:
- "MTP Connected": USB connected comes in and out every 15 seconds, making the phone unusable.
- Media scanning run: every 30 seconds or so.
Click to expand...
Click to collapse
It seems there's something wrong with the micro USB port on your phone. There could be dust or some of the pins might be damaged.

try different usb port or reinstall kies

Have you exposed your Galaxy S II to humid environment such as your bathroom while taking a shower? Or have you used your phone in the rain? I've heard of people having similar issues with their phones like screen repeatedly turning off and on or false detection of chargers connected. If this is the case the water may be shorting some of the pins inside the micro USB port and causing the issues.

Related

[Q] How to get data from the phone with boot loop

Hi. Is it possible to get data (like videos and photos) from the phone in Boot Loop before "repairing" it? If so, how to do it please?
Yeah, it's definitely possible.Can you still enter download mode (start your device while pressing Vol Down, Home and Power-button)? Then:
You could just root your device with cf-Root for example. Just search for cf-Root, there should be an explanation how to flash it with Odin. Once you've done that, you can enter Clockwordmod Recovery (Start your device with Vol UP, Home and power button), then Storage -> Mount USB-Storage and connect it with a USB-cable. Voilà you can access your data.
If you have CWM recovery, boot to recovery and use adb to copy your files to a PC or to a microSD card.
I can get to download mode, but Odin doesnt recognize my phone. I tried another (the same SGII) phone in "normal working" (not in "download") mode and it recognized it immediately. What does it mean? Is something wrong with the phone?
The phone is not rooted.
So there's no yellow box with "COM" in it when you connect your phone in Download mode? mhh
maybe you could try another usb port? Especially if it's an USB hub or something like that!
Do you have KIES installed for the USB drivers? And if you have, make sure that KIES isnt active while using Odin (check task manager for KIES-related task and kill them).
No, there isnt any yellow box with "COM" there. I tried without Kies installed in PC, with Kies and with Kies with all related tasks killed. I tried all of USB ports and change of PC as well. Nothing works. And as have already mentioned. Another SGII Odin recognized in second (not is download mode but in "normal" working mode)
The videos and photos aren't saved on the Micro SD card by any chance?
Chris.
Unfortunately, no.
What did you do to get a bootloop anyway?
I tried update it using "update option" in the phone. It downloaded the update and then tried to reboot but had stucked in boot loop.
A wipe data/factory reset will only erase user data in the /data partition. It should leave /sdcard (which is the internal sdcard, where your pictures and videos are) alone.
How sure are you about that? Anyway..as nothing works this is probably the last option I can try..
blackbox_lp said:
How sure are you about that? Anyway..as nothing works this is probably the last option I can try..
Click to expand...
Click to collapse
Very sure. Just make sure you don't choose to format /sdcard if that option is available to you. (which if you're not rooted, and don't have CWM recovery, it shouldn't be available to you at all)
EDIT to add: just so you don't freak out, it WILL try to format /sdcard/.android_secure. That is normal. This folder is the hidden folder Android uses for apps that are moved to the internal SD card.
OK, thanks. I will try tomorrow..
Doesnt work I tried everything. With Kies, without Kies (killed all processes related to Kies), I changed USB ports, changed PC.. Any idea why Odin doesnt recognize my phone? I tried another SGII and it appeared almost immediately in Odin (not in download mode but "normal" working mode) Is there anything else I can do?
// I´ve just found some information about USB jig but I am not sure if this will work in this case. Moreover I dont want to lose the warranty so I am not sure if this will affect it.
blackbox_lp said:
Doesnt work I tried everything. With Kies, without Kies (killed all processes related to Kies), I changed USB ports, changed PC.. Any idea why Odin doesnt recognize my phone? I tried another SGII and it appeared almost immediately in Odin (not in download mode but "normal" working mode) Is there anything else I can do?
Click to expand...
Click to collapse
try this:
power off
hold home and volume up buttons together
now turn power on but keep holding above buttons
and release them after few seconds.
htmltiger said:
try this:
power off
hold home and volume up buttons together
now turn power on but keep holding above buttons
and release them after few seconds.
Click to expand...
Click to collapse
But this will get me into Android system recovery which is not helpful. I cannot do anything in there just erase data/ cache etc. I need ODIN to recognize my phone while plugged in the PC. I can get into download mode as well but Odin doesn recognize my phone. What else can I do?
I found some information about USB jig but I am not sure if this will work in this case. Moreover I dont want to lose the warranty and I am not sure if this will affect it.
the other phone you have tried is recognaized while Download mod by the ODIN from PC,?? not in the normal..
if not you are missing the driver still
What to do with USB jig when you are already able to get download mode
actually, I havent tried the other phone connet to Odin in download mode as I dont know what to do then. I mean, can I just take the cable off the phone and long press on/off button while in download mode to stop it? I dont want to break it..
The drivers should be ok, as there is the last samsung usb driver for mobile phones installed (1.5.4.0)
Dont load any rom on the pda of odin, just get the dwnlmod and connect the phone, to see whether its showing added in the odin and idcom highlighted with yellow or not then disconnect the cable and long press as you told to come out fr dl mod

No Display on phone Sleep of Death

My samsung vibrant running 4.0.4 ICS zenwich 1.8.4 randomly shut off today, not even able to turn on, it was the Sleep of Death I have got before, so i pulled battery and reboot, still nothing.
The phone now boots, but their is no display
The phone will literally turn on, have the 4 buttons light up on the bottom, have the screen be responsive to touches, but the physical display is off
I can unlock my phone by swiping, hear the volume up sound, even dial calls by blind touching. It is the same idea as a PC that is plugged in, just so VGA cable to the monitor.
I have tried rebooting to recovery, download mode and tried to heimdall, but it never finds my device, i tried to sdk in and reboot to download mode via cmd prompt but no luck finding device too
I am all out of ideas and nothing is seems to be working
Any advice on resolving this issue would be appreciated
wafflebroski said:
My samsung vibrant running 4.0.4 ICS zenwich 1.8.4 randomly shut off today, not even able to turn on, it was the Sleep of Death I have got before, so i pulled battery and reboot, still nothing.
The phone now boots, but their is no display
The phone will literally turn on, have the 4 buttons light up on the bottom, have the screen be responsive to touches, but the physical display is off
I can unlock my phone by swiping, hear the volume up sound, even dial calls by blind touching. It is the same idea as a PC that is plugged in, just so VGA cable to the monitor.
I have tried rebooting to recovery, download mode and tried to heimdall, but it never finds my device, i tried to sdk in and reboot to download mode via cmd prompt but no luck finding device too
I am all out of ideas and nothing is seems to be working
Any advice on resolving this issue would be appreciated
Click to expand...
Click to collapse
Device Manager show anything is plugged in?
FaultException said:
Device Manager show anything is plugged in?
Click to expand...
Click to collapse
Yes, It shows up as the linusb winusb t-959 but neither heimdall or android sdk find the device.
wafflebroski said:
Yes, It shows up as the linusb winusb t-959 but neither heimdall or android sdk find the device.
Click to expand...
Click to collapse
So were you able to get into Download Mode at all? And if so was the display on then?
FaultException said:
So were you able to get into Download Mode at all? And if so was the display on then?
Click to expand...
Click to collapse
i think it did because it wasnt at a lock screen, and when i touched the soft buttons they would light up, but the phone wasnt in an OS.
the screen was still off though, I can't get anything to make it turn on
wafflebroski said:
i think it did because it wasnt at a lock screen, and when i touched the soft buttons they would light up, but the phone wasnt in an OS.
the screen was still off though, I can't get anything to make it turn on
Click to expand...
Click to collapse
What method did you use to get into Download Mode?
FaultException said:
What method did you use to get into Download Mode?
Click to expand...
Click to collapse
take battery out, hold vol + and - and power button, put battery in while usb connected
wafflebroski said:
take battery out, hold vol + and - and power button, put battery in while usb connected
Click to expand...
Click to collapse
You may've gotten into recovery, I can't really get into download mode like that. Try this:
Unplug USB & remove battery
Insert battery but do not power on.
Hold VOL-UP + VOL-DOWN
Insert USB and wait a few seconds, while still holding them
FaultException said:
You may've gotten into recovery, I can't really get into download mode like that. Try this:
Unplug USB & remove battery
Insert battery but do not power on.
Hold VOL-UP + VOL-DOWN
Insert USB and wait a few seconds, while still holding them
Click to expand...
Click to collapse
Ok that works, I'm defineatly in download mode, the device shows up in ODIN, but not heimdall. I am not familiar with ODIN, how would I go about flashing the ICS zen rom? I found a tutorial to flash back to stock ROM and wipe all data, but I would like to be able to just reflash the ICS rom
wafflebroski said:
Ok that works, I'm defineatly in download mode, the device shows up in ODIN, but not heimdall. I am not familiar with ODIN, how would I go about flashing the ICS zen rom? I found a tutorial to flash back to stock ROM and wipe all data, but I would like to be able to just reflash the ICS rom
Click to expand...
Click to collapse
Ok, so it shows the download mode on the screen of the phone?
If so, that's good news and means your screen is not shot.
Try to get Heimdall to work. Are you in windows? Then you'll need to uninstall the samsung drivers and do this (from CM update guide):
CM update guide said:
1. Run the included zadig.exe in the drivers folder of the Heimdall Suite.
2. From the menu, choose Options » List All Devices.
3. From the drop down, select Samsung USB Composite Device or Gadget Serial.
4. Click Install Driver.
NOTE: A prompt may appear warning that the installer is unable to verify the publisher of the driver. Ignore it and select "Install this driver anyway."
5. Heimdall can now be used safely on the Windows computer.
Click to expand...
Click to collapse
Once heimdall is running, try grabbing the boot.img out of the zen zip and do this:
Code:
heimdall flash --kernel boot.img
See if anything comes of that.
The screen never turned on.. it just went into download mode and i was able to see from ODIN that it was recognized. So i ODIN'd back to stock rom, i heard the phone reboot, but still no display.
Like before the phone's screen is 100% responsive, i can unlock the phone, hear the usb plugging in noise, just no display. It just blows my mind because the screen works but its not on.. I am very confused
wafflebroski said:
The screen never turned on.. it just went into download mode and i was able to see from ODIN that it was recognized. So i ODIN'd back to stock rom, i heard the phone reboot, but still no display.
Like before the phone's screen is 100% responsive, i can unlock the phone, hear the usb plugging in noise, just no display. It just blows my mind because the screen works but its not on.. I am very confused
Click to expand...
Click to collapse
That's not good. Your phone might be done for then. I once repartitioned with no partition files and still download mode worked on a fresh battery pull.
Maybe try leaving the battery out for a while and see if it fixes itself, since it seems to be an electronics problem, maybe something needs time to reset or something.
Sent from my SGH-T959 using xda premium
Yea I've had the battery out for over 30 mins and nothing. I even opened up my phone last night to check all the ribbon wires and connections, everything looked fine and i removed the motherboard & replugged everything in.. still no luck
it's a good thing my contract is up I think I am going to get the samsung galaxy s 3..
RIP vibrant best phone i ever had, I'm surprised it lasted this long with all the mods I had done to it haha
my xt890 lcd screen and digitizer were broken so i changed them and the phone was working fine for a week, i then wanted to update to kitkat through oem update; everytime i tried it would give me error . i then read that since i unlocked bootloader and rooted my phone and installed cwm recovery i couldnt do an oem update and i had to do a factory reset in order to update through oem, so i did just that ; after the phone finished factory reset and booted i proceeded with oem update while the phone was charging, everything was going fine the file was downloading, i went to the bathroom and came back the display was black, but touch screen was working fine...through more searching i read that this could be from the update, and i should do another reset... since i couldnt see anything even recovery menu. i downloaded moborobo so i can see my screen on pc and proceeded to factory reset ... now i cant even see through moborobo and im stuck. i think im stuck in recovery screen, but no way to be sure , hence i cant get usb debug.Please help.

[Q] Flashed rom with Stock Recovery...

So basically, a friend of mine handed me a phone that he tried flashing a custom ROM with Stock Recovery... Cant do much at the moment with the phone. Constantly gives off " Force Close " crap and its extremely laggy. I've heard to use ODIN? I'm not too familiar with this kind of problem. Any solution?
P.S. , I cannot get into download mode. I tried factory reset. I tried getting my way through the phone by dodging all the force close pop-ups. No good.
Andrew10567 said:
So basically, a friend of mine handed me a phone that he tried flashing a custom ROM with Stock Recovery... Cant do much at the moment with the phone. Constantly gives off " Force Close " crap and its extremely laggy. I've heard to use ODIN? I'm not too familiar with this kind of problem. Any solution?
P.S. , I cannot get into download mode. I tried factory reset. I tried getting my way through the phone by dodging all the force close pop-ups. No good.
Click to expand...
Click to collapse
Can't get into Download Mode? Impossible. Plug your USB cable into your computer, and while plugging it into your phone, press and hold the volume down button until you see the shoveldroid. It is actually impossible to not be able to go into download mode.
And please follow Droidstyle's excellent guide on how to restore back to stock. He has links to all the files you need. Look around for it
Also, before you do anything in Odin, look at the guide, and make sure your cable works. If the Odin reflash of the stock ROM doesn't work, try a different cable, and if that doesn't work, reinstall the Samsung drivers.
Yup. I plugged my cable into my computer(s) and held the volume down button and plugged it in. I've waited half a minute and nothing. I can still go into stock recovery.
Andrew10567 said:
Yup. I plugged my cable into my computer(s) and held the volume down button and plugged it in. I've waited half a minute and nothing. I can still go into stock recovery.
Click to expand...
Click to collapse
install the samsung USB drivers first. find em on droidstyle's guide.
Andrew10567 said:
Yup. I plugged my cable into my computer(s) and held the volume down button and plugged it in. I've waited half a minute and nothing. I can still go into stock recovery.
Click to expand...
Click to collapse
Are you doing this with the battery out?
It won't go into d/l mode unless it's out.
Battery out indeed. Nothing. Just simply waited another time for 1 whole minute.
Andrew10567 said:
Battery out indeed. Nothing. Just simply waited another time for 1 whole minute.
Click to expand...
Click to collapse
so what is the exact recovery version that you are able to boot into
and what is the exact Rom name / version that boots up
lets at least start with the above information 1st
edit::: some other options are
adb reboot download,
or use a terminal to "reboot download"
...
you may be looking at the unbrickable mod found here
or a
Jig - This is a tiny Frankensteinian device made of a small chip, a transistor, and the tip of the little micro-USB connector that you plug into your phone to charge it or attach it to your computer. When your phone will not go into download mode through normal means, putting a jig into the phone when the battery is in will make your phone go into download mode. You can make one yourself or buy one online for less than $10.
.
This is the recovery i get into. :
Android system recovery <2e>
Samsung Recovery Utils
- for BML -
reboot system now
apply sdcard:update.zip
wipe data/factory reset
wipe cache partition
___________________________________
#MANUAL MODE#
I have a jig. The I turned the phone off, plugged in the jig, and nothing.
And more. The phone doesnt charge the battery. I use a seperate accessory to charge the battery. The phone reads that it has a USB in since it says on the status bar.
So what didnt work for me were :
Jig method
Volume down ( no battery ) plugging into PC
Volume up down ( with battery ) plugging into PC
Volume Down ( plug in battery after pressing Vol. Down ) plugging into PC
so it won't go into download mode, even with a jig? sounds like your friend killed his/her fascinate. but you can make them feel better by advertising it as a coaster.

help please!! i777 won't start and I run out of ideas

I have a rooted i777 with SHOstock rom, I haven't updated the rom for a few months so I'm not sure which version it is.
The phone was working yesterday and it suddenly got stuck so I tried to reboot it (had to take out the battery because the power button didn't respond) but now each time I try to turn it on it is stuck on a black screen with the logo "Samsung Galaxy SII" and won't progress.
I tried to boot to recovery but it shows a screen saying "CWM-based Recovery v6.0.2.7" but it doesn't go pass the screen to show the recovery menu (it just reboots after being stuck on this screen for about a minute).
I tried to boot to download mode and succeeded, but every time I connect the device to my pc, the pc doesn't recognize it
(I tried re-installing kies, but it didn't help and probably the problem is not with the pc drivers because if I connect my wife's unrooted i777 to the pc it does recognize it).
so now I don't have clue what else to try.
any advice will be appreciated.
Make sure you have Odin v1.85 on your Windows PC. Look in the Windows Add/Remove programs dialog (or Uninstall a Program dialog) to see if you have SAMSUNG USB driver for mobile phones.
Open Odin on the desktop. Next put the phone into download mode by holding down vol + and vol - while plugging in the USB cable.
If Odin recognizes your phone, flash back to stock. I would recommend UCMD8 stock firmware, which you can get from the Download Repository.
don't know what happened to it but now it doesn't even turn on.
it's stopped turning on before I had a chance to try what you suggested.
now even if I connect it to the charger it doesn't show the charging status.
is there any other "force something" I can try?
kokoman said:
is there any other "force something" I can try?
Click to expand...
Click to collapse
Remove the battery and leave it out. Connect the USB cable to your PC. While holding down the vol- button (also try it with both vol- and vol+) but not the power button, plug the USB cable into the phone. The computer will provide the power. If this works, your phone will go into download mode. If not... you have very likely had some kind of hardware failure.
unfortunately it didn't work.
can't get it to download mode.
I'll try to leave the battery out for a longer time and try again.
should I try ordering a JTAG usb and see if it puts it in download mode or
probably my only option is to send it to mobiletechvideos?
I had the same problem, Your battery got too low. Pull your battery and leave it out for a while 15 mins or so. Put the battery back in and connect charger. Let the battery charge for a while without trying to turn on phone. The phone will not turn on with a dead battery even if it is connected to charger.
I just solved a problem that I didn't find any help with, so I thought I would post it here in case somebody else needs help out of this situation, and this is a recent and related thread.
After I pulled the battery of my i777 to test in another phone, without remembering to power my phone off first, it would only hang at the Samsung boot logo (stock UCMD8 ROM, rooted, stock recovery). Normally the Samsung boot screen shows for only about five seconds. Pulling the battery wouldn't get it to boot right. Holding Power to force a reboot didn't solve it. After clearing the cache it would move to the AT&T Rethink Possible screen once, then reboot and then again get hung on the Samsung logo screen. Also my battery was heating up a lot as it was hung.
I could get into both download mode and recovery. I tried reflashing my ROM from the stock file in ODIN since that would save all of my data IF it worked. This still didn't get it to boot past the first logo. Finally doing a factory reset on stock recovery is what solved my problem. I had to re-add my account and reload apps from scratch, etc.

[Q] Samsung S3 not responding at all!

I have a samsung galaxy s3 i9300! While i was sleeping, i was charging my phone and when i woke up the phone was stuck at the initial logo screen of samsung! Then, i tried to press the home bottom power and volume up bottom to reset while it was doing that it went back again to the logo screen before being able to choose wipe cache and stuff! I tried it several times! Then as i was searching through net i saw that odin thing custom Rom and i thought that maybe i should give it a try! So i tried to installed it by connecting my phone to the laptop but my pc did not identify my phone! Then I tried again by connecting and disconnecting the pc with my phone and while doing so i pushed the button of Repartition at Odin. My phone was not identified so i have no idea if that happened! Now my phone does not even open, or charging! Please tell me if there is a way to make it work again!
It might be of some help to mention that my charger is a new one that i bought from bol.com and its not the original one! I have no idea if that affected somehow the mobile functioning.
No, you are unlikely to fix that. You can try a usb jig, see if download mode will start, but it sounds like partial SDS followed by user panic until it was hard bricked.
If it didnt show in odin you have a driver issue and the repartition wouldn't have happened.
Remove battery, sd and sim. Make sure the battery is charged.
Insert battery and hold home+vol down while pressing power once.
If the screen lights up do not let go of home+vol down until it has entered download mode. If the phone wont light up at this point you have a bigger problem.
Once in download mode install the samsung mobile device drivers on your pc, you might need to try different versions, and plug the phone into the pc's usb on the motherboard. Try to avoid using front mounted or shared ports as they are unreliable. If your phone doesnt interact with your pc try other drivers.
Sent from a stolen phone!

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