Hello everyone,
I am a new user of galaxy s2 i777. I have been trying to connect the phone in usb mass storage mode.
I have gone through a lot of threads in this forum, none of them give a clear idea as to what to do.
some say install kies some say something else... I have tried many things. all of them dont seem to work.
Can anyone please guide me in a clear cut was as to what to do?
Thanks guys.
Out of the box, by the default, when plugging, usb icon will and should be displayed on the notification; pull the notification down then tap to connect the usb mass storage mode. Your PC should recognize it now.
Note: try more than one usb port.
Go to settings->wireless and network->usb utilities follow instructions
I ran into that problem after using one my sisters chargers when i was visiting my parents house. Apparently the usb cable bent the connector in my phones port. I ended up bending it back and it has worked like a charm since then
Or enable USB DEBUGGING option. If you do that as soon as you plug into any computer, the option to transfer files will automatically show in your notification/status bar.
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
barbo said:
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
Click to expand...
Click to collapse
To clarify:
The Galaxy S II defaults to MTP mode (media mode, similar to iPhone).
Unlike said iPhone however, we can change ours back to the UMS (USB Mass Storage) mode by enabling USB debugging.
I never found it documented anywhere, I just ran into by accident when enabling USB debugging for TB and MTP stopped working.
It took me a while to figure out why.
I actually like MTP mode (it's faster and easier to use, except in linux as I understand).
The "USB Utilities" option seems to be a per-use setting (not 100% sure, never used it). However USB debugging is a "set and forget" option.
Use steps I quoted above to enable it.
After that when you plug it in, you can select to mount it to the PC via the notification bar.
Hope that helps.
EDIT: It looks like this option was posted by at least one other person on here before: http://forum.xda-developers.com/showpost.php?p=20204599&postcount=12
Tried everything
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
you say "new user" which implies stock rom. if what they are asking you to do is not working, then i believe you might need to exchange the phone. if you have an ICS rom on it, then i think that you might be stuck with MTP until you switch back to Gingerbread. i might be wrong.
Is Anti-virus disabled on your computer? Seems I've heard that it should be, but can't find where... Also, there may be different drivers for a 64-bit machine (W7?) vs. 32-bit.
Have u tried a different USB port or cable on your PC?
Sent from my GT-I9100 using XDA App
niteshreddy said:
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
Click to expand...
Click to collapse
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
I can enable the USB mode on my note, but when browsing the phone with my computer (Mac & PC) I can not see the contents of the SD card?
EDIT: nevermind, rebooted phone and is working now.
Resolved
votinh said:
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
Click to expand...
Click to collapse
First of all I appreciate the help you are giving me.
I am sorry if I offended you by not returning for quite a long time to post.
I have now resolved the problem and would like to share for everyone's benefit over here.
The problem was not with the software, it was with the hardware. I followed all the suggestions given over here and was in the end convinced that there should be a problem with my motherboard. This is surprising because my Flash Drive and USB mouse all work with my laptop without any glitches. But my phone(i777) and any other android phone would not connect to the computer. It would say device not recognized.
My nook e-reader which used to work perfectly started acting strange, it would be detected but i would not be able to transfer files onto the nook. So now I ws convinced that this was a hardware problem.
So I called up lenovo and showed them this problem via some software where i could share my screen with them. They asked me if a USB flash drive was working and I said yes. They reply saying that everything is perfect with your laptop and cut the call. I was offended , these lenovo support guys would not understand that it was a complex problem.
So I went to a local MicroCentre which had support for lenovo servicing and showed this problem to a technician. He was convinced that there was some problem and got my motherboard replaced . And voila there connects my android to my computer in USB mode..!
I would like to thank everyone for their help and taking time out to post here.
My laptop: Lenovo T420i with i3. looks like this was a case with my laptop only. a person i know has a t420(i5) in which my phone connected without any glitches.
Thank you for your help everyone. Hope to be helpful in return in the near future.
Related
Howdy,
I have a 'jasjam' and am presently running WM6 Black. I decided today that I would upgrade to the new HTC ROM but almost every time I connect my phone to the PC here (Win XP) I get 'USB Device Not Recognized' on the occasion it does work, once the phone goes into the boatload when I try to upgrade (Hard SPL) I get 'A device attached to the computer has malfunctioned.' or something along those lines.
Any help here would be greatly appreciated.
Ben.
Bump...
The phone seems to initially recognized (XP installs driver for HTC USB Sync), but after a little while the charge light will turn off and the phone will not be seen. After reconnecting it it becomes an 'Unknown USB device' again.
I'm running Schap's 3.54c.
Hopefully someone's encountered this problem before.
Ben.
Managed to upgrade with SD card, which indicently I felt was rather an improved process over upgrading via USB.
In any case I'm still having no luck getting the USB connection to function even now with the new HTC rom.
I've tried various things including cycling 'advanted networking features' under the USB connection properties (I saw this mentioned in another thread).
Again, any help would be appreciated.
Ben.
Try a different usb cable...they have been known to go bad.
galaxys said:
Try a different usb cable...they have been known to go bad.
Click to expand...
Click to collapse
Yep,
I have had 2 go bad so far.
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
AussieBen said:
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
Click to expand...
Click to collapse
I got the same thing with my hermes...i think its a hardware issue. Do you have issues with slow bootup, lost BT etc?
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
cyndication said:
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
Click to expand...
Click to collapse
That's a good idea, that's worked before for me also.
Another option, if you can find the phone under 'Device Manager' on your PC, is to remove it.
And then when you plug your phone back in to your PC it recognizes 'New Hardware' and reinstalls it.
Sometimes that works.
It's happening also for me from time to time.
- A restart of both machines sometimes helps.
- good usb cable is needed (I had a retractable and it was almost never syncing).
- reinstall activesync + delete partenrship on both tel & pc is the last thing you could try...
Still it happens to me sometimes.
PS1: I was almost never able to sync via usb cable when not connected to the Company Lan.
PS2: I found a Mobile Checkpoint VPN client was also "disturbing".
Hey all,
My roommate recently bought a Galaxy Tablet 10.1 and it just now wont connect to the computer.
When the device is plugged into the computer (we tried both a mac and a pc with updated kies mini installed on both) and the tablet says USB is connected, but it doesn't show up on the pc.
Any ideas?
We had it connected earlier in the day, and know it won't work. I'm puzzled.
I've got an infuse, but i've never had anything like this happen before.
Try going into settings> applications> development and tick or un-tick usb debugging. Might have to try both settings plugging and unplugging from the computer to finally get it to come up. Give it a couple minutes between each to be sure its going to see it or not.
This has worked for me in the past when something changes and I don't know what. Also re-installing the drivers on the computer has helped before for some reason. I'm using Windows7 so YMMV.
Let us know what helps.
Sent from my GT-P7510 using one stinky finger.
Are you stating it's not showing up as a storage drive in Windows when using USB, or are you stating KIES cannot see the tablet (or both)? If Kies, welcome to the club - you are far from alone. I know of no known solution (that topic has been beaten to death on all forums). Togling the USB dedub option may help with respect to Windows seeing it as a storage drive (try another USB port, too), but with respect to Kies, if you find a solution (that you can duplicate) please share. The only way I've ever been able to get Kies to work twice on the same computer was to reset the tablet back to factory defaults - at which point, I can connect VIA Kies one more time, then back to square one.
Good luck!
Canadian 10.1 4G (GT-7500D)
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
shooter5635 said:
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
Click to expand...
Click to collapse
nothing is supposed to happen. it uses MTP not mass storage. On your laptop, go to "Computer"...it should be there under a portable media device.
if that doesn't work....make sure USB debugging is UNCHECKED...it will NOT work with it checked.
If all that doesn't work..try another USB port
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Benzoman said:
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Click to expand...
Click to collapse
i just said that nothing should happen....its not mass storage..its MTP...you actually have to go into Computer, then select it.
Yes we're on the same page... but are we helping? well you probably did.
Sent from my GT-P7510 using one stinky finger.
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
ThomasClancy said:
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
Click to expand...
Click to collapse
Nothing happens on my PC...win 8... maybe that's why
ezcats said:
Nothing happens on my PC...win 8... maybe that's why
Click to expand...
Click to collapse
Windows 8 is exactly why. I've used it and you're right.
Sent from my GT-P7510 using one stinky finger.
Both my wife and I have the Verizon S4 (latest stock/unrooted). While connected to the same PC, mine gets recognized as a media device and I am able to copy/move files on both the phone memory and external sd card. But my wife's phone just gets recognized as a modem and no drive appears.
Can someone help resolve this issue, please?
------
1. Doesn;t seem to be a driver issue on the PC since one phone gets recognized correctly and both phone are exactly the same models.
2. Tried different USB cables and ports. One phone works in all these hardware change scenarios.
3. I verified the phone settings on both phones side by side but couldn't find anything obvious.(I am still hopeful that this is something silly that I missed). I have enabled developer options on both and played with enabling/disabling USB debugging but doesn't help.
With the recent Kitkat fiasco with SD Cards, our 16GB phone memories were full and we can't seem to move files on the phone itself. Hence we need to use the PC. I was able to move media files to the SD and free up space using the PC. But I can't seem to do the same thing on my wife's phone.
srismart said:
Both my wife and I have the Verizon S4 (latest stock/unrooted). While connected to the same PC, mine gets recognized as a media device and I am able to copy/move files on both the phone memory and external sd card. But my wife's phone just gets recognized as a modem and no drive appears.
Can someone help resolve this issue, please?
------
1. Doesn;t seem to be a driver issue on the PC since one phone gets recognized correctly and both phone are exactly the same models.
2. Tried different USB cables and ports. One phone works in all these hardware change scenarios.
3. I verified the phone settings on both phones side by side but couldn't find anything obvious.(I am still hopeful that this is something silly that I missed). I have enabled developer options on both and played with enabling/disabling USB debugging but doesn't help.
With the recent Kitkat fiasco with SD Cards, our 16GB phone memories were full and we can't seem to move files on the phone itself. Hence we need to use the PC. I was able to move media files to the SD and free up space using the PC. But I can't seem to do the same thing on my wife's phone.
Click to expand...
Click to collapse
It sounds like your wife's phone may be set to the wrong Qualcomm USB mode.
I have no idea if it will work on Kitkat, but try dialing ##DMMODE# and see if you can access the usb mode setting. Look at what it is on the working one and change it to match on the non-working one, if it is different.
Thank you so much!!!!
Oishikatta said:
It sounds like your wife's phone may be set to the wrong Qualcomm USB mode.
I have no idea if it will work on Kitkat, but try dialing ##DMMODE# and see if you can access the usb mode setting. Look at what it is on the working one and change it to match on the non-working one, if it is different.
Click to expand...
Click to collapse
Thank you very much!!!! That was the issue. DM MODE was enabled on my wife's phone and not on mine. Disabling DM MODE made my phone getting recognized as a Media device.
Thanks again and a special one for the quick reply and help stop me from going bald .... I was just pulling my hair bad
I just got a brand new Dell XPS 15" and whenever i plug my M8 (Root, Venom ROM), it keeps disconnecting from the pc as if someone is pressing a button to connect/disconnect. The windows file explorer shows the device and then the device is gone, it shows and then gone ...
I tried testing the USB ports and plugged in an external HDD and i was able to copy 159G of data without any interruption.
I have installed Google USB Drivers and then HTC Drivers (via HTC Sync Manager) and still no success.
Any idea ?
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
..alee said:
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
Click to expand...
Click to collapse
So have you tried another cable just to be sure ?
AT&T HTC ONE M8
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Same problem with my m8.
not a pc problem.. Tried on various laptops.. Other phones connect through the same usb cable without any problem.
so definitely a problem in phone.
btw mine is m8 stock rooted!
I'm not sure how the problem is "definitely" a M8 phone problem with the data points you supplied. One thing I see is the mention of same USB cable works with other phones - but as previously pointed out in this thread, not all cables are the same, and what works on one phone, may not work on another
- Sent from a payphone ...
It is not a phone problem. This has been talked about over and over in the forums. It is a Win 8 problem. Everything works fine if you use a Win 7 machine, or as I have found out the Win 10 Tech Preview works too. I have a spare laptop here with that installed and guess what, no problems. The main machine I am using now is Win 8.1 and I can't do jack with HTC. Other phones are fine, but this one always is a problem so I use the spare laptop.
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
tommy_riley said:
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
Click to expand...
Click to collapse
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
hack14u said:
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
Click to expand...
Click to collapse
USB3 or 2? What type of chipset? How do the drivers show up in device manager (Microsoft, Intel, other?) maybe I can help point in the right direction...
okay i ordered a brand new cable and still the same issue. now the only thing which is left to be checked is my drivers, gotta figure out my chipset drivers.
P.S: I have already treid it using htc one m8 manager (which installs usb drivers) and it didn't help me out.
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I did man ... Today i spent almost 2 hours with dell support and as a last resort , I have to reset my computer to factory image and still the same problem
Is your computer USB 3.0 only? If so is it an Intel chipset for USB drivers? You can check in device manager. If Intel USB chipset are the drivers provided by Intel or Microsoft (look at properties for the drivers to tell).
Also did u follow my suggestions from a month or so ago?
- Sent from a payphone ...
tommy_riley said:
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Click to expand...
Click to collapse
Hey @tommy_riley, i tried whatever you suggested.
1. The device manager does show a usb android phone with exclamation sign. But it disapears right away (since the phone constantly switch and disconnect). See attached screen shot
2. I don't see any "authroize" option in htc notification bar neither i could change the htc usb mode option. I don't know where that option is in HTC One M8. Tried searching but didn't help
3. I don't have HTC Drivers installed since i just did pc-restore. so its a fresh copy of windows.
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
tommy_riley said:
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
Click to expand...
Click to collapse
First of all, I would like to thank you for taking time and replying to this thread. I really really appreciate it.
Secondly, I did all he steps that you asked me too, i..e, installed HTC Manager and the problem is still there. Now, I don't see any wrongly installed driver (device with exclamation sign) ... But it still constantly disconnects ... see attached image
btw, I am not the only one who is having this issue
http://forum.notebookreview.com/dell-xps-studio-xps/760728-xps-9530-usb-connects-disconnects.html
When in this state, what happens if anything, when you toggle through the various USB modes?
- Sent from a payphone ...
Tried each option one by one. Every option stated that the connection has been changed to the said setting but the device connectivity with the PC remained the same.
However, when i tried "Internet Pass Through" option, I got the error that either the sync manager is out-of-date or pc is already using something else.
There is one more thing I want to let you guys know that I am using ViperM8 ROM and my phone is rooted.
Edit:
From the link i posted above, I tried two more things
1. Changed the virtual memory. The problem still persists
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
..alee said:
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
Click to expand...
Click to collapse
Not sure about laptop USB debug, but what about the debug option in your phone? Is that turned on? If not, do it (instructions are around here on how to unlock developer mode, I can't locate at the moment - tap build number several times I believe).
Also, might want to try these drivers instead, see if they make a difference:
"Universal ADB driver" - i'm not sure if the download link at the following URL is totally legit, so take a look around just to be sure.
http://adbdriver.com/downloads/
While phone is plugged in, uninstall the HTC drivers from computer device manager, then install the drivers in the link above.
Got nothing to loose at this point so...
I run Stock ROM so I'm not sure about computer connection issues with viper (if any) so I may be out of options for you after that.
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
Lughnasadh said:
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
Click to expand...
Click to collapse
Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
tom1807 said:
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
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USB Debugging is currently enabled and still no luck unfortunately.
TNSMANI said:
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
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Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
bupeapoop said:
Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
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I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
are you using original cable type c cable? used to have that issue then I found out my current usb c (Xiaomi cable) is 5a,it will charge the device but very slow and wont show in device manager ..then i changed to 3a..the issue is solved..
and im using AMD Processor
bupeapoop said:
Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
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Did you try an A to C cable? You can't downgrade USB ports.
TNSMANI said:
I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
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You could be onto something here. Like you've stated, my laptop is older than a couple of years old, and I've had ongoing issues with my Lenovo Laptop and it's USB ports for as long as I can remember. Do you think a BIOS update could possibly resolve this issue?
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
Thanks for the heads up though. This is good to know as it reaffirms my initial suspicion that it may be a USB related issue with regards to this laptop than anything to do with the phone itself.
Lughnasadh said:
Did you try an A to C cable? You can't downgrade USB ports.
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Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
bupeapoop said:
Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
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I don't know about that specific cable you linked. What I do know is that people seem to have more success with A to C cables in general. I'm using an Anker A to C cable, but I don't know what model it is.
bupeapoop said:
Do you think a BIOS update could possibly resolve this issue?
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I don't think so. If my memory serves me right, people tried every possible solution without success at that time.
bupeapoop said:
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
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I remember reading that it was choosy in deciding which phones to work with and which phones not. In other words, it worked with some brands and did not work with others. I also remember it did not work with OnePlus.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
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You can try, you have nothing to lose.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
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Why not just plug the external drive directly into the phone? I do that all the time when moving .flac and .mp3 files around -- works fine.
(Though it might depend a bit on the file system the hard drive uses.)