Hey all,
My roommate recently bought a Galaxy Tablet 10.1 and it just now wont connect to the computer.
When the device is plugged into the computer (we tried both a mac and a pc with updated kies mini installed on both) and the tablet says USB is connected, but it doesn't show up on the pc.
Any ideas?
We had it connected earlier in the day, and know it won't work. I'm puzzled.
I've got an infuse, but i've never had anything like this happen before.
Try going into settings> applications> development and tick or un-tick usb debugging. Might have to try both settings plugging and unplugging from the computer to finally get it to come up. Give it a couple minutes between each to be sure its going to see it or not.
This has worked for me in the past when something changes and I don't know what. Also re-installing the drivers on the computer has helped before for some reason. I'm using Windows7 so YMMV.
Let us know what helps.
Sent from my GT-P7510 using one stinky finger.
Are you stating it's not showing up as a storage drive in Windows when using USB, or are you stating KIES cannot see the tablet (or both)? If Kies, welcome to the club - you are far from alone. I know of no known solution (that topic has been beaten to death on all forums). Togling the USB dedub option may help with respect to Windows seeing it as a storage drive (try another USB port, too), but with respect to Kies, if you find a solution (that you can duplicate) please share. The only way I've ever been able to get Kies to work twice on the same computer was to reset the tablet back to factory defaults - at which point, I can connect VIA Kies one more time, then back to square one.
Good luck!
Canadian 10.1 4G (GT-7500D)
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
shooter5635 said:
Kies see's the device, but wont connect. Windows doesn't see if as a USB device.
We tried toggling the USB Debugging switch to no avail.
On my infuse when i plug it into my laptop i have to go to the notification window, click on the usb connected notification, and then select mass storage mode.
We get the notification on the tab, but when i click on it nothing happens...
Click to expand...
Click to collapse
nothing is supposed to happen. it uses MTP not mass storage. On your laptop, go to "Computer"...it should be there under a portable media device.
if that doesn't work....make sure USB debugging is UNCHECKED...it will NOT work with it checked.
If all that doesn't work..try another USB port
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Benzoman said:
I believe the issue is on a windows machine it usually pops up a box where you can select what you want to do. Such as open folder to view files, etc... and this isn't happening. Probably wrong in my thinking but who knows.
Sent from my GT-P7510 using one stinky finger.
Click to expand...
Click to collapse
i just said that nothing should happen....its not mass storage..its MTP...you actually have to go into Computer, then select it.
Yes we're on the same page... but are we helping? well you probably did.
Sent from my GT-P7510 using one stinky finger.
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
ThomasClancy said:
Ezcats Re: Nothing should happen.
This is not entirely accurate. My experience parallels Benzoman's statement. Each and everytime I connect my 10.1 4G (GT-7500D), Windows does indeed open a box asking what I'd like to do with it. It does show up under Computer as a device, and I can readily access it to copy files (however, Kies won't connect... Kies recognized that fact that I plugged it in, and attempts to connect, but never does - again, unless I reset it to factory in which case Kies not only finds it, but will connect to it - once).
Click to expand...
Click to collapse
Nothing happens on my PC...win 8... maybe that's why
ezcats said:
Nothing happens on my PC...win 8... maybe that's why
Click to expand...
Click to collapse
Windows 8 is exactly why. I've used it and you're right.
Sent from my GT-P7510 using one stinky finger.
Related
I've just uncovered a problem with my USB Mass Storage mode since flashing (I THINK...) Gingeritis final 1.0. The problem is, it doesn't work! I plug my USB cable in, choose Disk Drive option, and NOTHING. I've tried mounting my SD card through CW recovery also, to no avail. I've confirmed the USB cable is good, as is the USB port.
My biggest problem now is, no matter what other ROM I flash, it still won't go into Mass Storage mode, which is presenting a huge problem when trying to sideload apps and ROM's...
I've even gone back to stock (rooted) MR1, exactly as my phone was immediately after rooting, and it's still out. I'm trying to avoid having to unroot and go back to square one to see if that fixes it. Anyone know of this issue and, more importantly, a fix for it? Thanks in advance!
Try connecting as internet pass through, wait a minute or two, and then choose the disc drive option.
lamoglinsgal said:
Try connecting as internet pass through, wait a minute or two, and then choose the disc drive option.
Click to expand...
Click to collapse
Believe it or not, I actually tried that, too. I just found that it does in fact work on my laptop running Linux and Windows Vista... I'd make the suggestion that perhaps it was Windows 7 that was the problem , except that it used to work on that machine, too, before Gingeritis, but now I can't get it to work on the Win7 machine for anything! Go figure....
Thanks for your input though!
gatorhater73 said:
Believe it or not, I actually tried that, too. I just found that it does in fact work on my laptop running Linux and Windows Vista... I'd make the suggestion that perhaps it was Windows 7 that was the problem , except that it used to work on that machine, too, before Gingeritis, but now I can't get it to work on the Win7 machine for anything! Go figure....
Thanks for your input though!
Click to expand...
Click to collapse
Won't work on my Windows 7 machine either. I just transfer everything through bluetooth now. Works fine on my Linux machine.
Go Dawgs
That is strange. I'm running Windows 7. That just goes to show how every device, phone or computer, can have a mind of its own.
Had this issue on my Windows 7 machine, choosing pass through fixed it.
Sent from my ADR6400L using XDA Premium App
I had the same issue and all I had to do was reboot my computer.
Sent from my ADR6400L using XDA Premium App
Hello everyone,
I am a new user of galaxy s2 i777. I have been trying to connect the phone in usb mass storage mode.
I have gone through a lot of threads in this forum, none of them give a clear idea as to what to do.
some say install kies some say something else... I have tried many things. all of them dont seem to work.
Can anyone please guide me in a clear cut was as to what to do?
Thanks guys.
Out of the box, by the default, when plugging, usb icon will and should be displayed on the notification; pull the notification down then tap to connect the usb mass storage mode. Your PC should recognize it now.
Note: try more than one usb port.
Go to settings->wireless and network->usb utilities follow instructions
I ran into that problem after using one my sisters chargers when i was visiting my parents house. Apparently the usb cable bent the connector in my phones port. I ended up bending it back and it has worked like a charm since then
Or enable USB DEBUGGING option. If you do that as soon as you plug into any computer, the option to transfer files will automatically show in your notification/status bar.
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
barbo said:
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
Click to expand...
Click to collapse
To clarify:
The Galaxy S II defaults to MTP mode (media mode, similar to iPhone).
Unlike said iPhone however, we can change ours back to the UMS (USB Mass Storage) mode by enabling USB debugging.
I never found it documented anywhere, I just ran into by accident when enabling USB debugging for TB and MTP stopped working.
It took me a while to figure out why.
I actually like MTP mode (it's faster and easier to use, except in linux as I understand).
The "USB Utilities" option seems to be a per-use setting (not 100% sure, never used it). However USB debugging is a "set and forget" option.
Use steps I quoted above to enable it.
After that when you plug it in, you can select to mount it to the PC via the notification bar.
Hope that helps.
EDIT: It looks like this option was posted by at least one other person on here before: http://forum.xda-developers.com/showpost.php?p=20204599&postcount=12
Tried everything
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
you say "new user" which implies stock rom. if what they are asking you to do is not working, then i believe you might need to exchange the phone. if you have an ICS rom on it, then i think that you might be stuck with MTP until you switch back to Gingerbread. i might be wrong.
Is Anti-virus disabled on your computer? Seems I've heard that it should be, but can't find where... Also, there may be different drivers for a 64-bit machine (W7?) vs. 32-bit.
Have u tried a different USB port or cable on your PC?
Sent from my GT-I9100 using XDA App
niteshreddy said:
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
Click to expand...
Click to collapse
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
I can enable the USB mode on my note, but when browsing the phone with my computer (Mac & PC) I can not see the contents of the SD card?
EDIT: nevermind, rebooted phone and is working now.
Resolved
votinh said:
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
Click to expand...
Click to collapse
First of all I appreciate the help you are giving me.
I am sorry if I offended you by not returning for quite a long time to post.
I have now resolved the problem and would like to share for everyone's benefit over here.
The problem was not with the software, it was with the hardware. I followed all the suggestions given over here and was in the end convinced that there should be a problem with my motherboard. This is surprising because my Flash Drive and USB mouse all work with my laptop without any glitches. But my phone(i777) and any other android phone would not connect to the computer. It would say device not recognized.
My nook e-reader which used to work perfectly started acting strange, it would be detected but i would not be able to transfer files onto the nook. So now I ws convinced that this was a hardware problem.
So I called up lenovo and showed them this problem via some software where i could share my screen with them. They asked me if a USB flash drive was working and I said yes. They reply saying that everything is perfect with your laptop and cut the call. I was offended , these lenovo support guys would not understand that it was a complex problem.
So I went to a local MicroCentre which had support for lenovo servicing and showed this problem to a technician. He was convinced that there was some problem and got my motherboard replaced . And voila there connects my android to my computer in USB mode..!
I would like to thank everyone for their help and taking time out to post here.
My laptop: Lenovo T420i with i3. looks like this was a case with my laptop only. a person i know has a t420(i5) in which my phone connected without any glitches.
Thank you for your help everyone. Hope to be helpful in return in the near future.
So yeah, I give up trying in hope to get some decent help here.
I am not able to connect my SGS3 to any of my 2 PC's or my notebook.
I have tried everything as far as I know (on all 3 systems):
(Re)installed KIES
(Re)connected my SGS3
Rebooted the computers
Rebooted the phone
Did a factory reset
Used the SGS3 toolkit
Tried different USB slot
I even bought a new USB cable just to be sure :s
When I plug it in it starts charging and that's it.
Windows doesn't even give the confirmation sound when any random USB device is connected.
I don't see my SGS3 anywhere on my computer (not in device manager, nowhere).
I reinstalled KIES several times and installed the drivers through the SGS3 toolkit.
I own the international SGS3 with stock rom (haven't been able to update at all because of the connection issue).
I do not know what to do anymore.
Please help oh wise XDA gurus !
I would try a return to supplier and get them to prove its not hardware
Sent from my GT-I9300 using xda premium
Had the very same problem.. installed updated usb drivers from the samsung site and it pretty much worked for me..
Sent from my GT-I9300 using xda app-developers app
Probably a broken registry on your computer try fixing it using advanced system care (it's free) afterwards try reconnecting it again. If that doesn't work try to go to samsung's support section and see what you can find to resolve your issue.
I tried it on my PC at work, same problem.
Registry issue on 4 different machines?
I think not.
Also:
I got connectivity for a moment on both my PC and notebook but it went away within seconds.
The phone gave the notification that it is connected as a mass storage device.
Then the message disappeared and it only charged and nothing else.
Playing with the cable it came back and off a few times.
Now it stays disconnected.
Seems like the connector in my phone is dead :s?
Open Terminal Emulator
type SU
then type this.....
setprop persist.sys.usb.config mass_storage adb
bigsc said:
Open Terminal Emulator
type SU
then type this.....
setprop persist.sys.usb.config mass_storage adb
Click to expand...
Click to collapse
what does this do
darkfreak said:
I tried it on my PC at work, same problem.
Registry issue on 4 different machines?
I think not.
Also:
I got connectivity for a moment on both my PC and notebook but it went away within seconds.
The phone gave the notification that it is connected as a mass storage device.
Then the message disappeared and it only charged and nothing else.
Playing with the cable it came back and off a few times.
Now it stays disconnected.
Seems like the connector in my phone is dead :s?
Click to expand...
Click to collapse
Check the connector on your S3. The PC's maybe fine, but something is shorting pin 2 & 3 thereby nullifying the data pins.Hence it is being detected as a charger.(Actually that is the difference between a charger connection and a PC connection).Thereis a thread on XDA about cleaning it with a toothpick. Takes a few minutes actually.
you may consider on cleaning your phone's usb port
in addition, there is an app in the market (for free) that enables/disables usb mass storage (that's how i used to fix my usb problems; i honestly dunno why)
also, if u have tried different roms (stock/kernel), it may be a hw problem.
Sent from my GT-I9300 using xda premium
I thought I had connector problems myself sometime ago, but as Dr Danish said, I un installed the samsung drivers which are different from un installing kies. Restart pc and connect phone, make sure you have Internet, and windows will auto install them again.
Sent from my GT-I9300 using Tapatalk 2
if this is happening on multiple machines then its more likely to be the phone, did it happen after a flash phone reboot?. It happened to me on my old galaxy S2 after flashing a corrupt MIUI ROM.
Flash back to FULL stock should resolve, if not then your phone is in a state you can return it in, if you haven't had it long they may do a straight swapout.
It is the only thing that worked for me. It tells the phone to inquire about mtp/mass storage everytime it is connected
Sent from my SPH-L710 using xda app-developers app
bigsc said:
It is the only thing that worked for me. It tells the phone to inquire about mtp/mass storage everytime it is connected
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Does that mean you solved this with a flash back to Stock as I advised?, although sgs3 doesn't use mass storage, if you are on stock you wouldn't get these messages unless you had rooted and installed EASUMS. When you plug it in it should just say on your phone "connected as media device" and it will connect to your PC using MTP. All you need for MTP to work is the correct drivers, Kies install will provide these if you havent found them elsewhere.
Where are you at now then?
When I plug my international S3 into my PC it will charge but I don't see it on the computer.
Info: international s3, win 7 32bit, 32gb extsd card.
I've removed the battery and sd card, & restarted both the phone and computer. Also tried using many different usb port locations on the PC.
I cant install the official Jelly Bean update through Odin because my S3 can't even connect to my PC!!!!!
Install Samsung kies, or the drivers
Sent from my GT-I9300 using xda app-developers app
I've installed Kies on both my PC and phone. But my PC won't detect it in Kies either.
How do I download the drivers?
Sent from my GT-I9300 using xda app-developers app
leeznon said:
I've installed Kies on both my PC and phone. But my PC won't detect it in Kies either.
How do I download the drivers?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Try these drivers https://www.dropbox.com/s/fm9b12xy3r0t07b/SAMSUNG_USB_Driver_for_Mobile_Phones.zip. Install them and reboot the computer. Install drivers connecting your phone once without usb debugging enabled and once with
I have the same problems with the USB cable shipped with the phone, it's charging only. Try another usb cable, you can buy one from BestBuy.
huisinro said:
I have the same problems with the USB cable shipped with the phone, it's charging only. Try another usb cable, you can buy one from BestBuy.
Click to expand...
Click to collapse
same here, mine was working for a few days then started losing data contact (while charging was constant) now it wont connect as data no matter what...
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Motherboard USB port ??
jje
Tried it. Doesn't work.
leeznon said:
Tried it. Doesn't work.
Click to expand...
Click to collapse
Yeah, I'm having the same problem with my phone. When I reset the phone, it'll connect to the PC but as soon as the phone updates from my Google account, the phone won't connect to the PC anymore. I tried replacing the phone and same thing. There's something with my Google account. I tried checking all syncing settings and even turned off all syncing. Nothing.
That is such a pain in the ass. If you find a solution please tell me.
I'm thinking about doing a factory reset but I'm afraid the same thing will happen as you.
It doesn't work in Ubuntu as well as Windows btw
Does the USB icon appear in the system tray when you plug it in?
If so, make sure you have it in Camera mode instead of MTP.
If it works, the way I got it to recognize the phone was when my computer failed installing the drivers, I set it to locate the recommended drivers from the internet automatically. I'm on Win7 32 bit as well.
Bodoma said:
Does the USB icon appear in the system tray when you plug it in?
If so, make sure you have it in Camera mode instead of MTP.
If it works, the way I got it to recognize the phone was when my computer failed installing the drivers, I set it to locate the recommended drivers from the internet automatically. I'm on Win7 32 bit as well.
Click to expand...
Click to collapse
No, the USB icon isn't even appearing in the notification tray. It works about 5% of the time and when it did show up, I was in MTP mode not Camera mode. If the icon shows up again I will change it.
I am going to reset my phone right now... I really don't want to do it (loose all my things).
leeznon said:
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Click to expand...
Click to collapse
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
leeznon said:
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
Click to expand...
Click to collapse
Dude, check out my answer.. Before freaking out like that, doing stuff like that just pi***s everyone off and makes things worse..
Give it one last try, if then it doesn't work, then feel free...
---------- Post added at 06:19 PM ---------- Previous post was at 06:19 PM ----------
leeznon said:
Just did a factory reset. Didn't work. **** this phone. I'm selling it. Gonna buy Nexus from now on.
Click to expand...
Click to collapse
By the way, bumping is against the rules!
familyguy59 said:
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Click to expand...
Click to collapse
My S3 wont show up in the device manager in Win7. There is also no USB icon in the phones notification tray.
Had the same issue. Happened when kies updated. Only fix I could get to work was uninstalling Samsung drivers and kies from the computer. Rebooting both phone and computer, then plugging phone into computer for drivers to reload. This worked as long as I did not reinstall kies.
Sent from my GT-I9300 using xda premium
leeznon said:
BUMP
I've reinstalled Kies.
I've reinstalled the drivers from Samsung.
I've tried many different USB cables.
It only works about 5% of the time. Usually the USB notification icon won't even show up in the notification tray.
Click to expand...
Click to collapse
Well instal pdanet and see.plz reply if working
Sent from my GT-I9300 using xda app-developers app
familyguy59 said:
Check the thread in my description
Follow those steps and it'll be working in no time
LG familyguy59
P.S. It doesn't only work with Win8, but with every Windows, XP+
Click to expand...
Click to collapse
Thanks for that. I was having issues with getting my S3 recognised by PC. Now it's working great.
Got this new computer on Sunday. Came with windows8. I immediately upgraded to 10. So I cah't say anything about 8. It's not in my best interests to try to even use it.
My note 2 does NOTHING when plugged in to the computer. I have no drivers. Even the notification bar on the phone does NOTHING.
In short. I plug the phone in to PC and get NOTHING. So i can't access my phone as a external media device to retreive my pics and what not from phone to PC.
Right now, I'm using the ONE DRIVE cloud method. PRETTY SLOW.
Is there ANY way to get the PC and phone to connect using windows 10? If so, could someone please post a link to where the drivers or whatever i need might be.
THANK YOU.
Download samsung kies try installing it on your pc ,then i think you may find your phone compatible with with your pc.
snowwy66 said:
Got this new computer on Sunday. Came with windows8. I immediately upgraded to 10. So I cah't say anything about 8. It's not in my best interests to try to even use it.
My note 2 does NOTHING when plugged in to the computer. I have no drivers. Even the notification bar on the phone does NOTHING.
In short. I plug the phone in to PC and get NOTHING. So i can't access my phone as a external media device to retreive my pics and what not from phone to PC.
Right now, I'm using the ONE DRIVE cloud method. PRETTY SLOW.
Is there ANY way to get the PC and phone to connect using windows 10? If so, could someone please post a link to where the drivers or whatever i need might be.
THANK YOU.
Click to expand...
Click to collapse
Mine works out of the box with Windows 10.
Win 10......
Try a different usb port and or usb cable. I have multiple Win8 and 10 boxes and have had no issues with multiple different phones being recognized.
Hope this helps.
snowwy66 said:
Got this new computer on Sunday. Came with windows8. I immediately upgraded to 10. So I cah't say anything about 8. It's not in my best interests to try to even use it.
My note 2 does NOTHING when plugged in to the computer. I have no drivers. Even the notification bar on the phone does NOTHING.
In short. I plug the phone in to PC and get NOTHING. So i can't access my phone as a external media device to retreive my pics and what not from phone to PC.
Right now, I'm using the ONE DRIVE cloud method. PRETTY SLOW.
Is there ANY way to get the PC and phone to connect using windows 10? If so, could someone please post a link to where the drivers or whatever i need might be.
THANK YOU.
Click to expand...
Click to collapse