Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Hi All,
I just wanted to share with you a solution I've come across to fix a Wifi problem.
The Problem:
After several weeks of perfect performance, my phone became unable to connect to my routers at home. These are Netgear routers.
The only thing I can think of that triggered this issue was flashing a new ROM which included a Radio update. However I think I had this just before flashing the ROM!
But effectively, I was not able to connect to a wireless router. The phone would find the network, allow the key to be entered and would authenticate and try and obtain an IP Address. At this point, it would fail and disconnect. It would just loop like this.
Solution
I tried all sorts. Restarted the router, reflashed my ROM, flashed many earlier radio images, did a full factory reset etc... but each time I just couldn't connect.
Giving up, I rang Orange UK to get a replacement handset. After speaking to the tech guy, he told me he was going to send some settings to my phone... After a little discussion I still couldn't get out of him what he was actually sending. It wasn't APN settings, but as I told him, he doesn't have my Router settings so what on earth can he send to my phone to fix the problem?
However, after he sent the stuff, my phone hung up much to my annoyance!
But I thought, what the hell, so I turned my router off, turned my phone off, removed the battery, waited the magic 30 seconds ( I know, but I was humouring the guy before I rang back to complain about wasting my time )
On turning my phone back on, and turning my router back on... everything worked!!!
So, if you're having a Wifi issue, ring up your operator and see if they have some magic settings that they can send you, and at the very least, turn everything off, and remove the battery for 30 seconds and try again!
Hope this helps someone!
John
Hi there,
I have this Android chinese phone which was given to me as a present, no manual.
My problem is that the phone has two SIM slots and after I turn the device on, it boots and tells me that 1 SIM is missing. What happens after that is that it recognizes the SIM card in the other slot and connects to my mobile provider but the connection lasts couple of minutes and than I have no signal for a while. After some time, the connection to my mobile provider works again, but after another couple of minutes, there is no signal again.
I presume that the phone wants to switch to the other SIM which is not there.
How can I turn off this switching from one to another SIM?
Or do you have any other idea what could be causing this (regular) disconnection.
Does anybody know how to enter in boot mode (or any other mode where I could influence this switching between the cards.
The phone does not have any installed app which I could use to influence this SIM-switching.
Thanks for any help/advice
Pavana
I go into wi-fi. Then I click "on" . Text appers: "Turning Wi-Fi on..." and the button turn blue with a white text "on". Waited a couple of seconds and it went off, and it turned grey. Also The text "Turning Wi-Fi on..." is still there.
I tried to do a restart, a factory data restart. Everything is the same. At first phone worked fine, it had no issues, but later (about 3-6 days) the wi-fi's internet was gone and I couldn't connect ever since. The "bluetooth" is working fine, same as the phone's "data" internet. If you need information about something more, please, reply where can I find this information to send you the information. I'll be very happy if you can help me.
P.S. I'm not such a great phone program understander, so please give me direction for me if you want to get more information.
Gilbis said:
I go into wi-fi. Then I click "on" . Text appers: "Turning Wi-Fi on..." and the button turn blue with a white text "on". Waited a couple of seconds and it went off, and it turned grey. Also The text "Turning Wi-Fi on..." is still there.
I tried to do a restart, a factory data restart. Everything is the same. At first phone worked fine, it had no issues, but later (about 3-6 days) the wi-fi's internet was gone and I couldn't connect ever since. The "bluetooth" is working fine, same as the phone's "data" internet. If you need information about something more, please, reply where can I find this information to send you the information. I'll be very happy if you can help me.
P.S. I'm not such a great phone program understander, so please give me direction for me if you want to get more information.
Click to expand...
Click to collapse
Hi, it feels like a hardware issue and/or a corrupt kernel. Can't you try flashing another ROM? Such as EdwinMoq's ones?
Since the BRE5 patch, I've noticed that my S9+ will intermittently "drop" its WiFi connection and reverts back to mobile data. When this happens, the WiFi symbol includes an exclamation mark and a notification message "internet may not be available" appears. The device re-connects by itself within 20 seconds or so.
I've tried different routers, resetting network settings as well as restricting the phone to one frequency, but no luck. This didn't happen prior to the BRE5 patch, so I'm wondering if anyone else on this build has experienced similar behaviour?
Flash701 said:
Since the BRE5 patch, I've noticed that my S9+ will intermittently "drop" its WiFi connection and reverts back to mobile data. When this happens, the WiFi symbol includes an exclamation mark and a notification message "internet may not be available" appears. The device re-connects by itself within 20 seconds or so.
I've tried different routers, resetting network settings as well as restricting the phone to one frequency, but no luck. This didn't happen prior to the BRE5 patch, so I'm wondering if anyone else on this build has experienced similar behaviour?
Click to expand...
Click to collapse
I got the same problem since I rooted
Been trying to figure out if its a VENDOR Firmware problem or what. I do know that every developer says its a bug with the s9 when rooting. I've personally watch the live log on TWRP when flashing and seen where it mounts the VENDOR Firmware and then unmounted at the end. So it could possibly be a problem between TWRP and the s9 ROMs idk know exactly yet but I'm looking for a solution also. Keep your head and keep searching also then reply back here when you find something. I'll do the same. Good luck.