Phantom Touches (or just plain crazy!) - HTC EVO 3D

Hi all,
Couldn't find a thread about this, sorry if it exists.
My EVO 3D has been experiencing what can best be described as phantom touches. I leave the phone alone with the screen on and it moves the home screens in a jittery fashion or randomly presses the screen. Approx middle, slightly to the left just below the centre of the screen and also closer to the home/menu soft keys. It's not a permanent issue, but it does go absolutely "mental" at times making the phone unusable until it settles down.
It also interferes with the lock screen, playing havoc with the pattern unlock.
Tried all the usual... factory reset etc etc but to no avail.
Has anybody else come across this?
Sent from my HTC EVO 3D X515m using xda premium

I've had mine do that albeit, rarely. He home screen goes sporadic or the app drawer scrolling is messed up.
Sent from my PG86100 using XDA App

It used to do that for me when I had it plugged in to my car.
Video record it! Then take it to the sprint store and say that you're scared of your phone and get a new one. If it can work for my neighbor, it can work for you! ⊙īšâŠ™

Mine does this horribly when my phone is in cold air. My last 3d also had this issue and it was replaced when installing a new digitizer did not help.

It's getting more frequent.
I'm in the UK.. I'd have to be REALLY scared of it to go to Sprint in the US
Sent from my HTC EVO 3D X515m using xda premium

Lol Yeah, that would be a long trip. You ever thought about rooting it and installing a new ROM?

My Atrix does that when I set it down in certain surfaces, like a mattress out pillow, or carpet, but as long as I am touching the case of the phone, it doesn't do that.
Sent from my MB860 using XDA App

oohaylima said:
Lol Yeah, that would be a long trip. You ever thought about rooting it and installing a new ROM?
Click to expand...
Click to collapse
Yep, tried that too... well I went from stock to a rooted version of a more up to date stock ROM.
Sent from my HTC EVO 3D X515m using xda premium

ashinsel said:
My Atrix does that when I set it down in certain surfaces, like a mattress out pillow, or carpet, but as long as I am touching the case of the phone, it doesn't do that.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I took the screen protector (Martin Fields) off and was trouble free for two days. I suspect that was coincidence though as it's now worse than it was prior to that.
Sent from my HTC EVO 3D X515m using xda premium

Mine doesn't do that but there are times when I unlock it and it automagically goes to what ever app is in the lower right side of the screen. My wifes has started doing it also. Even replacements that I have gotten have done it.

i actually just had mine swapped out for the same reason.
did it on ICS, MIUI, and warm.

I say take a chance at running the newer OTA update combo pack that Xhausx put out. It does include some sorry of touch panel firmware update I believe. It's worth a shot just for the hell of it.
Sent from my PG86100 using xda premium

thoughtlesskyle said:
i actually just had mine swapped out for the same reason.
did it on ICS, MIUI, and warm.
Click to expand...
Click to collapse
Likewise. After a month of having my Evo 3D, the screen would act possessed. No matter what I flashed or did, nothing would make the slightest difference. It got so bad that I ended up returning it.
OP, return it. It's a common issue with these phones.

SAME PROBLEM! i have flashed viper, synergy, olympus, warm, and more im sure! Same problem every time ! Please let me know if anyone finds a fix without returning the phone! THANK YOU!

It is a hardware problem, changing the ROM isn't going to help.
My d1 did the same thing after a year or so. It actually still works as long as you can keep the phone at a certain temp, but as soon as it warms up from use it goes back to it.

My girlfriends started doing that today
downloaded touchscreen tester from the market and what do you know digitizer is jacked some spots show as multitouch with only one finger

ok that helps. so, do i have to actually return the phone to fix the problem? or can i get a touchscreen tester and find the problem and fix it? or is that not even worth the trouble?
Thanks for the help

Oddly I just started encountering the same issue two days ago and now can barely use this phone.

Bit of an update.
I did S-On and so far haven't had the issue reappear. Obviously since it is an intermittent problem, it's not definitely gone.
I'll give it a day or so and report back.
Sent from my HTC EVO 3D X515m using xda premium

animal7296 said:
Mine doesn't do that but there are times when I unlock it and it automagically goes to what ever app is in the lower right side of the screen. My wifes has started doing it also. Even replacements that I have gotten have done it.
Click to expand...
Click to collapse
+1 on this.
Now I know it's not me being crazy. I've always had random apps opening up after preforming an action even though I was sure I never touched that app.

Related

[Q] Problems with the Photon

hello
1) from the first day i have the photon i have problems with the screen
if i play games after minute or two the screen is not responsive
like : play with the virtual joystick more then 1 minute and it wont
act normally it stop to respond.
2) today i noticed that after the last OTA 15/9 i lost my screen lock?!
GUARDIANBD said:
hello
1) from the first day i have the photon i have problems with the screen
if i play games after minute or two the screen is not responsive
like : play with the virtual joystick more then 1 minute and it wont
act normally it stop to respond.
2) today i noticed that after the last OTA 15/9 i lost my screen lock?!
Click to expand...
Click to collapse
Either you are the most unlukiest guy around or you have screwed something up!
Are you rooted? Unlocked bootloader? Have you removed or frozen an app?
Sent from my MB855 using xda premium
i'v done 4 things :
1) update the phone
2) rooted the phone
3) kick the **** of the SprintOmaDm service with Titanium Backup.
4) change in the Build.Prop :
smoother scrolling
windowsmgr.max_events_per_sec=150
Well id say number 3 is your problem.
We told you how to disable sprint activation in the Disable Sprint Activation The Easy Way thread!
The way you've done it through Titanium may be the cause of your lock screen issues, sure I've read in another thread of this issue. Try searching, you will be surprised
Sent from my MB855 using xda premium
what about the screen itself? :| i regret i'v bought this phone in first place
thanks ianford10
GUARDIANBD said:
what about the screen itself? :| i regret i'v bought this phone in first place
thanks ianford10
Click to expand...
Click to collapse
Unsure regarding the screen as I play games on the Photon without any issues
If you regret it that much then consider getting rid of it and get something else.
Me personally love this phone and when I tell you i've had around 7 different handsets this year alone, this is the only one I want to keep. I've had the SGSII, HTC Sensation, LG 2X, Desire HD, Atrix etc, etc but this phone is stunning right out the box, speedy, not too much **** on it, has so much potential its unreal.
The days of the Photon are just beginning.
Sent from my MB855 using xda premium
i'v thought about the LG P990\P999 or the SGS2
GUARDIANBD said:
i'v thought about the LG P990\P999 or the SGS2
Click to expand...
Click to collapse
Well the LG 2X has half the available RAM as the Photon, 8GB of storage compared to the Photon.
The SGSII is a great device, very fast, **** loads of ROM's but far too thin for my liking, feels very cheap in the hand, when you go to pick it up off a flat surface I've forgotten how many times I dropped it.
But you need to be happy and the Photon ticks everything for me
Sent from my MB855 using xda premium
Funny. Really. Get a trackphone? (Sp?)
Sent with Photon 4G "Neo"
Like this. True. So true!
Sent with Photon 4G "Neo"
until i switch this phone i want to make sure that is 100% usable..
by the way i still have Sprint's film on my screen. maybe this cuase the screen problems?
GUARDIANBD said:
until i switch this phone i want to make sure that is 100% usable..
by the way i still have Sprint's film on my screen. maybe this cuase the screen problems?
Click to expand...
Click to collapse
Bloody hell man its a frigging phone, use it as one or get a cheap nasty Nokia
Also you keep opening threads on this that and the other and then in your last post here you say you still have the sprint film on your screen and wonder if it is affecting your screen, can you actually see anything through the text on the film?
Man I feel whatever device you get we will be seeing more of you in different XDA forums, opening pointless threads!
Sent from my MB855 using xda premium
I'm starting to think that it isn't the phone that's the problem...
Beach_Head said:
I'm starting to think that it isn't the phone that's the problem...
Click to expand...
Click to collapse
Couldn't agree more.
More like operator error, not the network type operator either
Sent from my MB855 using xda premium

Search Button Half Lit On Boot Up

Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
aerajan said:
Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I don't know why it does it but same thing happens here mate. So hopefully its the same for all.
Sent from my HTC EVO 3D X515m using XDA App
Mine too. I was always kinda curious about whether it was common or not, but it never really bothered me too much
Yes, its normal. They should have got that fixed before finalizing this model.
Via My HTC Evo 3D On The Now Network From Sprint.
Mine is the same way as well. It's a light leakage. If I use one of the kernels with dim LEDs, my buttons look like ass because of this. Most people can lower their value to 2 (in ..../button-backlight/currents), while I can only lower mine to 14 before it starts looking dumb.
Mine is most prominent when in recovery. Only time I notice it.
Sent from my Google Nexus S 4G via XDA Premium
Cool, thanks for all the replies. Happy to know it's common.
By the way it's nice to see some fellow Evo/Hero guys in here. I recognize Leukay and Tailsthecat from one of those 2 forums. Don't know you guys personally but nice to see you in here. Actually I think I recognize Rydah803 and Ducky1131 too so good to see you all here.
Sent from my PG86100 using xda premium
X3
Sent from my PG86100 using xda premium
I've noticed this too. It does make the phone look like crap when the LEDs are off.
It's light "bleed" from the screen to the search button. it most visible in recovery, probably because your screen is completely white and it's easy to see the white light bleed.
Kinda sad that HTC didn't fix this issue before releasing the phone.. Cheap internal build quality, perhaps?
I think it may be due to the fact that they used some sort of clear plastic to put together the inside. If you open the batterycover you can see what I'm talking about.
Sent from my HTC Flyer P510e using Tapatalk
I got it too and my phone is a recently assembled device on one of the latest h boot builds. Doubt this will be fixed so i guess we live with it...
Same with me I thought only i have that issue.
Seems like HTC did a bad job in this area. I also have hardware build 0002 so I guess it's an issue with that build.
Sent from my PG86100 using xda premium

Touchscreen quirk fix

Hope this isn't too misleading.
I was having touchscreen issues to the point where the phone was basically unusable.
Read somewhere about sgs touchscreen booster fixing issues on other phones, but the guides wouldn't work on the 3vo.
After some research on xda I found out that the issue lies in the multitouch software, so, in sgs touchscreen booster:
Lower multitouch points to one. (from five)
This has done the trick for me, and gestures like pinch to zoom work flawlessly.
Let me know if this works and I'll edit the post to be more user friendly.
Sent from my PG86100 using XDA
Mine has always been hit and miss with the apps. Like browsers. Opera mobile was smoother for me then Firefox and the stock browser was smoother and more friendly for me on certain sites.
Its a phone not a pc, I try to keep that in the back of my head
Sent from my PG86100 using Tapatalk
What exaclty are you referring to?
I'm talking about touchscreen issues like unresponsiveness, and phantom taps, to the point where the phone is completely unusable.
Sent from my PG86100 using XDA
mike827 said:
What exaclty are you referring to?
I'm talking about touchscreen issues like unresponsiveness, and phantom taps, to the point where the phone is completely unusable.
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
My previous one did that. I just reverted back to stock and sprint exchanged it then and there once I showed them what it was doing...
Sent from my PG86100 using Tapatalk
Definitely a general topic, not a dev topic. A link to this would be nice...
LiquidSolstice said:
Definitely a general topic, not a dev topic. A link to this would be nice...
Click to expand...
Click to collapse
+ 1 for link. & + 1 for general section.
Thanks for the info tho.
Sent from my PG86100 using Tapatalk 2 Beta-5
xavier86 said:
My previous one did that. I just reverted back to stock and sprint exchanged it then and there once I showed them what it was doing...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
My phone is doing this too & I had wanted to take it to sprint, but I don't have insurance. Will they still exchange it?
Sent from my PG86100 using xda premium
bbplaya4life said:
My phone is doing this too & I had wanted to take it to sprint, but I don't have insurance. Will they still exchange it?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
My phone had the same issue months back. I brought it into Sprint and paid the $15 fee for them to fix it (they thought they could just replace the screen and that would fix it). They replaced the screen, and said it was still having the same problem. They ended up giving me a "new" 3D, one that was returned within 30 days of the previous owner having it.
mine does this thing where it i can't use the far left of the whole screen. i'd say 30% of it. i can still manage but sometimes its like there is a ghost playing with my screen not letting me text lol.
i thought about taking it to sprint but my bootloader has relocked at the top. im not sure what to do. i thought of replacing it myself but i could risk completely breaking it, i think.
i tried this method with the sgs booster but it didn't do anything for me
My phone is completely unusable because of the touch screen. Unfortunately this didn't' fix it.
I've been having a quirky touchscreen too and just left sprint. They ordered me up a new phone and said the touchscreen was bad.
Sent from my EVO 3d

Random reboots

Ok, I got this bad boy yesterday and it has already done about 7 random reboots. What the heck is up with it?
Sent from my EVO using XDA
thats way weird.. did you isntall something or root it? factory reset i think!
Do u have a case on it? I have the platinum surface case from best buy and the top button was getting pushed in by my holster & pocket.
Sent from my EVO 4G (no) LTE
Nope, not rooted yet and no case yet, waiting on otter box.
Sent from my EVO using XDA
Check and see if your power button is sticking, mine was the first day it kept rebooting. seems better now
Sent from my EVO using Tapatalk 2
Wakawaka024 said:
Check and see if your power button is sticking, mine was the first day it kept rebooting. seems better now
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
i had that happen too, it kept rebooting in my pocket glad to know im not the only one i suspected the power button being pushed
Same here thought it was pt holster also but now I wonder.
Sent from my EVO using xda premium
I just picked up my EVO 4G LTE last night, and it rebooted twice last night and at least four times today. It seems to happen most often when I'm on 3G, and I haven't noticed it happen yet while I've been on Wifi. Sometimes it happens when it's in my pocket, and other times it happens while I'm using it.
I tried restarting the phone and doing a factory reset, but neither resolved the problem.
My wife and I both got the phone at the same time, have all of the same apps installed, and her's has not rebooted once...
I plan to contact Best Buy tomorrow and see what I can do about exchanging the phone. I'm not very optimistic about being able to exchange it anytime soon, but I at least want to have this documented so that I can get an exchange when one is available. I feel that I shouldn't have to go through having the phone serviced or giving me a refurbished one, when this one is clearly defective from the start.
These reboots are making me mad. I have noticed that just before the reboot, the phone freezes up theen comes the reboot. I'm guessing the reboot is a feature that HTC has put in to restart a frozen phone. Maybe I'm wrong but I will be at best buy Monday. Not wasting my weekend at bb so I will wait till tomorrow lol. It's not like they have any replacements yet.
Sent from my EVO using XDA
jamesjeter1 said:
These reboots are making me mad. I have noticed that just before the reboot, the phone freezes up theen comes the reboot. I'm guessing the reboot is a feature that HTC has put in to restart a frozen phone. Maybe I'm wrong but I will be at best buy Monday. Not wasting my weekend at bb so I will wait till tomorrow lol. It's not like they have any replacements yet.
Sent from my EVO using XDA
Click to expand...
Click to collapse
I wouldn't count on bb having any replacements for at least a week, maybe longer.
Yea I just called them and they said another shipment is due in around June 3rd. Damn what I wait. Atleast he said it would be like an exchange and no sending it off.
Sent from my EVO using XDA
My random reboots only happen in my pocket they don't happen when I am using the phone or anywhere else
I haven't had any reboots since my first day I'm wondering if its some sort of automatic update process Prl profile etc..
Sent from my EVO using xda premium
I was getting reboots and shut downs but it was with the pt case from BB I took it off and no problem since.
Sent from my EVO LTE!!
I've seen a couple of reboots myself, but it's been when the phone had been in my old phone case. It seems that my case hits the power button because of where it is located. Looks like it's time for a new case.
I hope they are related because other than the reboots, I am loving this phone.
Sent from my EVO LTE using XDA
I have no case on mine, and it happens when the phone is just sitting on a table, so it has nothing to do with the power button being pressed in.
It seems to happen almost once every hour or so...
I've already contacted Best Buy, and they're supposed to be holding the first non-preordered EVO that comes in so that I can exchange mine... they didn't provide me with an ETA for when that would be...
I honesty don't think its a problem with the phone its day 4 and phone is flawless still using my pt clip and case and no issues since first day.
I'm sure its some kind of settling in thing.
Sent from my EVO using xda premium
Ok its day four and mine is still doing it a lot. I woke up and there's the tell HTC crap in the notification bad again, so it had to reboot while I was asleep.
There is something going on for sure because I don't even have a case on it. It seems to do it about every hour or two.
I will be at best buy as soon as they open.
Sent from my EVO using XDA
Ok, I got lucky and best buy had 1 that someone cancelled and BB swapped mine. The new one has not rebooted at all. Definitely a problem with the phone. Thank got they had a replacement.
Sent from my EVO using XDA
jamesjeter1 said:
Ok, I got lucky and best buy had 1 that someone cancelled and BB swapped mine. The new one has not rebooted at all. Definitely a problem with the phone. Thank got they had a replacement.
Sent from my EVO using XDA
Click to expand...
Click to collapse
That's great. My best buy doesn't have any available, so I need to wait. They tried to tell me that it was a software issue, and Sprint/HTC were planning an update, but I pretty much told them I don't buy that, and I want an exchange.
If it was a software issue, a much higher percentage of us would be having the issue...

Anyone notice all the problem threads?

Does anyone else's phone actually work? Just seems like there are a lot of problems going around.
Sent from my EVO using xda premium
DJ1994 said:
Does anyone else's phone actually work? Just seems like there are a lot of problems going around.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
No different than any other device the first few weeks it is released.
njfoses said:
No different than any other device the first few weeks it is released.
Click to expand...
Click to collapse
Yeah pretty much repeats a lot of them....
Sent from my EVO using xda premium
DJ1994 said:
Does anyone else's phone actually work? Just seems like there are a lot of problems going around.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Of course,
Early adopter effect, every phone forum has it.
Sent from my EVO using xda premium
Maybe placebo from mine being less than 48 hours old, but I've got 0 issues with the exception of Google wallet being retarded.
Sent from my EVO using Tapatalk 2
I figured it was just cause its new. It just gets tiresome.....ah well at least there is only on gsIII thread.
Sent from my EVO using xda premium
True that to gsiii thread
Sent from my EVO using xda premium
You should have seen the transformer prime forums when that launched. Damn that was bad and not even a phone..
I just avoid the problem threads. I have no issues that i notice so i figure why go looking for them. If they are pointed out to me I'll be annoyed even if it previously didn't affect me.
Evo_Shift said:
You should have seen the transformer prime forums when that launched. Damn that was bad and not even a phone..
I just avoid the problem threads. I have no issues that i notice so i figure why go looking for them. If they are pointed out to me I'll be annoyed even if it previously didn't affect me.
Click to expand...
Click to collapse
Exactly. Put me down in the zero-issues column. If I notice something, I'll search for a solution, but I won't go chasing after device hypochondria.
Agreed. I've had mine since May 24th and have had 0 issues.
The sad thing is is everyone will jump on board in a problem thread, but then again, those that are enjoying there new toy and have 0 issues won't post a thread just to say this is awesome.
With that being said, we are still within the first 2 weeks of launch, and only 2 days past the official launch date. The dev community is getting geared up, and there are still a lot of great dev's waiting to get their devices.
njfoses said:
No different than any other device the first few weeks it is released.
Click to expand...
Click to collapse
Exactly.
Check Me Out On The Google Play Store!!!
​
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Evryone wants a perfect phone I been thru a lot release from the OG evo, to the 3d, iPhone 4s, and galaxy nexus, and man they all the same... Do you have dust under screen? Is your screen warm or blue? Do you see lines? Does your speaker does this?, people going over 3 iPhone or Evos and there still no happy, I seriously don't know if I'm just lucky or I really don't noticed anything cause I never had a problem like that, for example when the 3d came out they said the screen was tilted, I don't freaking now how much time you need to have to noticed that cause to me it was normal, or the "screengate" on the iPhone forums, idk man my phone is good best reception since og evo and talking and browsing the Web is amazing when you use it so I'm happy evo owner
Sent from my EVO using Tapatalk 2
People who are OCD and look for problems will always find them. Mine is perfect.
sent from my Evo LTE, usually.
No-one likes change.....at first.
Sent from my EVO using xda premium
Ryno_666 said:
No-one likes change.....at first.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I dunno man I love this phone
Sent from my EVO using xda premium
No issues really took a little getting used to the no search key but remaps helped .
Other than that no issues love this phone
Sent from my EVO using xda premium
No issues here cept the ones I cause
Sent from my EVO using XDA
Yet another useless thread...why oh why lord?!?
I know I shouldn't have even bothered with my useless reply...my apologies...
Mine would spontaneously reboot, maybe 5-10x in the first 24 hours I had it. Yes I did factory wipe. No I didn't restore any apps, root, or even install an SD card.
So I exchanged it, and this one seems solid, not a single reboot. I'm convinced there was something wrong with the first one.
With that being said, I love this phone.
I think I have a bum phone.
The stock browser disappears quite a bit. Text wrapping for the browser, gmail app and others isn't right. I have to swipe left and right to read.
Sense launcher has long reload times when exiting apps.
My screen is slightly protruded at the top right corner and the battery life for me yesterday off a full charge only lasted eight hours. Normal work day of checking emails, a few phone calls, browser look ups etc. No games or heavy use.
I'm going to exchange it as soon as I have time.
Stock not rooted or anything.
I miss the search button but have mostly got used to the dots.

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