i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
evod3 said:
i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
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As a generally disclaimer, "random" issues can be the most difficult to solve as thre isnt an known reliable method to trigger the issue which makes troubleshooting much more difficult.
Nothing very technical was posted as not sure your technical ability to investigate issues with the device.
If you revert back to stock kernel and recovery and remove all 3rd party apps, there should be no random rebooting. If there is, it would point to a possible hardware issue.
There are many things which in theory can cause a random reboot. They range from poorly developed 3rd party apps to custom kernels/ROMs. The process can be very difficult to narrow down.
If you're technically inclined, after the reboot, you can grab the file /proc/last_kmsg and the last portion of the file should provide some kind of helpful insight. Should point to either the issue being kernel related or not kernel related which will at least eliminate one of the possible cuases.
Another approach is to revert back to stock and start installing 3rd party apps in sets. Once the reboot occurs, you've narrowed it down to a set of specific 3rd party apps.
Hope that helps!
joeykrim said:
As a generally disclaimer, "random" issues can be the most difficult to solve as thre isnt an known reliable method to trigger the issue which makes troubleshooting much more difficult.
Nothing very technical was posted as not sure your technical ability to investigate issues with the device.
If you revert back to stock kernel and recovery and remove all 3rd party apps, there should be no random rebooting. If there is, it would point to a possible hardware issue.
There are many things which in theory can cause a random reboot. They range from poorly developed 3rd party apps to custom kernels/ROMs. The process can be very difficult to narrow down.
If you're technically inclined, after the reboot, you can grab the file /proc/last_kmsg and the last portion of the file should provide some kind of helpful insight. Should point to either the issue being kernel related or not kernel related which will at least eliminate one of the possible cuases.
Another approach is to revert back to stock and start installing 3rd party apps in sets. Once the reboot occurs, you've narrowed it down to a set of specific 3rd party apps.
Hope that helps!
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yea ill try going back to stock or i mite just let my friend take the phone for a day because he kno's his stuff.. he mite be able to figure it out. thanks for geting back to me bro!! greatly appreciated
wtf!!!!!!!!!!!
lol!!! now it just shut off and didnt come back on?? i had to pull the battery!! this sucks man it was all good like 5 days ago now its all shot up.. i had the phone rooted running perfect for like 1 month no problems now this??? i wish someone lived near me that new there sh*t because i would pay them very very well to fix this!!!!!
evod3 said:
lol!!! now it just shut off and didnt come back on?? i had to pull the battery!! this sucks man it was all good like 5 days ago now its all shot up.. i had the phone rooted running perfect for like 1 month no problems now this??? i wish someone lived near me that new there sh*t because i would pay them very very well to fix this!!!!!
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did you try 2.17 on them?
My guess is if both are doing it gotta be a app you have running on both phones . Since if you rooted correctly and are flashing the proper way.
evod3 said:
i baught an evo 3d with hboot 1.40 off someone a few weeks ago its rooted and was working just fine.. last week i baught another rooted evo 3d with same hboot 1.40.. i got this one for a good price thats why i baught another one. both of the evo's were fine no rebooting.. and for the last few days both are rebooting?? i keep flashing new rom's and still both reboothing i flashed new recoverys thinking that mite help and same thing?? i dont kno what to do anymore. im not overclocked.. im willing to try anything at this point!! at first both phones were fine its just been this last week that this has been happening.. anyone else thats had this problem please get back to me it driving me crazy that i cant seen to fix this!! lol!!!!!
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Click to collapse
Do they reboot after some 4g usage? Mine seems to reboot if I use 4g for about an hour and it keeps rebooting even though 4g is turned off...I have to wipe cache and dalvik to make it (temporarily) stop
Sent from my PG86100 using xda premium
na.. now my phone only turns off when the screen is off.. when the screen is off it will turn off and it wont come back on.. i have to pull the battery of it to turn back on??? i wish i could figure out whats causing it!! i used to use my phone as my alarm clock to get up in the a.m but i cant use it now cause when i wake up my phone is shut off
evod3 said:
na.. now my phone only turns off when the screen is off.. when the screen is off it will turn off and it wont come back on.. i have to pull the battery of it to turn back on??? i wish i could figure out whats causing it!! i used to use my phone as my alarm clock to get up in the a.m but i cant use it now cause when i wake up my phone is shut off
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When you bought your phones online . Did you ask if they been overclocked some people spank there phones cook them then throw it up for sale cheap.
Related
sooo im on my 2nd evo3d due to what i thought was just a bad phone.... my phone keeps rebooting or just shuts off and the only way i can turn it back on is to pull the battery... its all completely random.
I called sprint today and complained and they knew about the problem and it is , in the techs words " a wide spread problem and we are waiting for a fix from HTC" tech also told me she had to give back her 3d back and go back to a 4g because hers was so bad with this exact issue... hers was obviously stock unrooted
so i got to thinking. thinking about the 4g battery issues and the use of an SBC kernal. hear me out ... i swear i have seen this problem before, in RC cars using LiPo batteries when the battery drops to low and the BEC shuts down or limits the ESC. now if these evo3d batteries are like the 4g batteries and have a chip in them to keep proper voltage and that chip is bad or has bad connections i think it could cause these kinds of reboots and even shut offs requiring battery pulls. Is there a Dev out there or a program that can log battery outputs so we can track to see if this is all indeed a battery issue.... i like the evo 3d but these restarts are driving me nuts , and with all the treads ive read about the shut offs, no charging, hot phones and reboots. im on my second 3d , both have been roots , eng , hboot 1.04, and new radio and wimax............
Anyone ........................
...........
I think we have the EXACT same problem.... it's starting to piss me off. This is a flagship phone and HTC released this phone with a LOT of bugs.
Have you noticed this problem more after using the GPS navigation?
One of the members here suggested an incomplete battery terminal connection, but my battery fits pretty snug. Plus, I've witnessed random reboot cycles when the phone is laying still on my desk.
If Sprint knows about this and HTC hasn't done anything, then we should be eligible to exhange our phone for the SG2 or Photon, even if we're beyond the 30-day policy.
My phone just started rebooting. Its pretty annoying. I personally think on my device its a dirty Rom flash. I am going to do a full wipe,RUU, re-apply S=OFF and really root. And see hoe it goes from there.
But yeah, it just randomly reboots. The other night it did it every 20mins it seemed. I reflashed the current rom I'm on (Synergy 435 I think) and it stopped doing it... Until probably 1hr ago when it just did it again.
*sigh*
Please use the Q&A Forum for questions Thanks
Moving to Q&A
3rd evo3d on its way :-(
khshapiro said:
3rd evo3d on its way :-(
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Hopefully that one will work and be flawless man. My original one was like gold, no dead pixels, perfect screen, no overheating and most importantly, no rebooting.
Then I dropped it like an idiot. Got a replacement and I had the SAME isse you're having. So the insurance company sent me another one and its all fixed now =) (well except for ONE stuck pixel, but I'll live).
I've got this problem too and I think you're right. It has to do with the battery. I have a spare and I think it only randomly shuts off when it's on that particular battery. Will mark the battery so I know for sure which one I'm using. Anyone else have any updates?
I haven't had any reboots like that and I have flashed the living snot outta mine
It could be the battery tho... I have used the stock ones and seidio 1900mha one.... Never had any reboots software 2.17
Same issues here I have been saying its the batt for weeks now to my friends ... One thing is it does not do it as much if its charging.. mine resets so much at times I have to just turn it off for a bit, which is not cool lol.
Sent from my PG86100 using XDA App
I got fed up with ny 3vo so I jumped ship and made Sprint reset my upgrade and take back the 3vo. I got a et4g and haven't looked back since . Awesome phone with 0 issues
khshapiro said:
I got fed up with ny 3vo so I jumped ship and made Sprint reset my upgrade and take back the 3vo. I got a et4g and haven't looked back since . Awesome phone with 0 issues
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Hope yours works fine for you I know they had some funky things with them such as random resets and so on from the last update they got....
---------- Post added at 01:47 AM ---------- Previous post was at 01:44 AM ----------
Also is your phone new? Did you over clock it? I know some folks over clock the phones a bit and sometimes spank the cpu which would cause all sorts of things to resets and so on...
Rooted mine even before it was active on Sprint. It was brand new from the sprint store. Zero problems with it resting or reboot. I love my epic touch 4G
i come from sgs2 , 2 days ago i bought evo3D, and i didnt root or change something from stock version , and now my phone keep restarting , i guess from what i know from my sgs2 framework doesnt work or its buggy ..
anyone have any explonation
(sorry about my english )
Make sure the matter is completely in place... On mine there was a small enough space between the pins and terminals to cause reboots so I shoved a card behind the battery and no more reboots
If you have not rooted anything if it's not a hardware issue like thatguy11285 suggests. I would try a factory reset and see if there was some type of software that was causing the issue. Maybe a specific app? Who knows. But that should cover hardware and software related issues.
lummujaj said:
...i didnt root or change something from stock version , and now my phone keep restarting...
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Probably a defective device. I had a similar problem. I exchanged my original Evo 3D with a new one within 15 days of purchase. The new one works fine.
Try and boot into safe mode and see if it keeps rebooting if it does I'd guess a replacement is needed.
Sent from my HTC EVO 3D X515m using XDA App
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
I had this problem with another phone and I reinstalled my keyboard, because that's what was causing it.
Sent from my VS910 4G using xda premium
encryptusa said:
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
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Click to collapse
It sounds like you've got issues with your digitizer. The only sure fix is to get a replacement.
response
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
encryptusa said:
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
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Click to collapse
You can try to return to stock/unrooted and see if you can repeat the issue. And I didn't mean reinstall the keyboard, the digitizer is part of the touch screen assembly, so if you can repeat the problem for a sprint rep, they may give you a new/replacement phone.
Flashing back to stock, flipping kernels etc... Didn't fix mine. I had to get 2 of these 3d's until the 3rd finally worked. It's the digitizer.
Sent from my EVO 3D using XDA
I was in the bathroom yesterday and my Evo 4g LTE started buzzing a lot. I had no idea what was going on, and the phone was just flashing screens. It was going between my homescreen, and a long-press on the home button(that shows all the screens together). At this point, I figured it was a hardware problem, and I still think it is. The problem is, my phone is unlocked, and it's running CM10 on it. I have no idea what I should do. It always has it's case on(otterbox), and I also have only dropped it a few times in the last month, from only about 2 feet high max. The last time I dropped it was a few nights ago. Once again, it just randomly started doing this. I tried flashing CM10 again, and it didn't help, it still acts like i'm pressing the home button non-stop, even in TWRP. I really need ALL the help I can get. I cannot afford to get a new phone.
Did you flash the stock rom, that would probably let you know if it a custom rom causing the problem? If it still does it, you might need to take it in to get looked at.
Take the case off and see what happens.
Sent from my EVO using xda premium
I took off the case, did not fix it. I flashed stock rom and it did not fix it. Where do I need to go to get it looked at? Sprint i'm assuming?
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
metalfan78 said:
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
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Okay, sorry it took me so long to reply. The phone might go a day and do the homescreen thing, but the next day it might work. It hasn't done it since about 2 pm yesterday and now it started up again. I also noticed that when I press on the right side of the screen, it makes a clicking noise. Can I get it repaired even though it's s-off, unlocked bootloader, and has a custom rom on it?
What's up Xda? I have a question the top of my EVOLTE's screen is messing up. Just randomly right now. What I mean by messing up is that my notification bar becomes non responsive. At times it'll even slightly drop down maybe a quarter of the way down the screen without me touching it at all. Keep in mind it's just randomly right now not while I'm running certain apps or anything just random.
I am running cm10 stable and I did the pointer location grid and it showed me that no response was being read in that area.
Now keep in mind evolte is in prestine condition. No water damage or drops at all this just started out of nowhere. Anyone else having issues? If so did you do anything to solve it?
I'm gonna take it to sprint tomorrow, but gotta restore it back to factory first. I was just hoping there was another way. My sprint store reps and techs don't seem to know anything. They just give u a new one.
I also ran into this problem with my old evo 4g, but there was rain involved with that.
Sent from my EVO using xda premium
Why don't you flash sense rom first.
Just to see if it works, before going to sprint.
Sent from my lair.
I am having the same problem!!!!! i thought it was just me, my notification bar doesnt respond, when I try to touch anything at the top, it doesnt respond, when I lock the screen, I could touch the screen and the ring will not move. I have searched the forums for a reason and havent been able to seen anyone with the same issue that resolved it..other than taking it back to the sprint store and getting another phone...I am rooted too, so I am concerned about returning the phone and having an issue, any suggestions??
demass430 said:
What's up Xda? I have a question the top of my EVOLTE's screen is messing up. Just randomly right now. What I mean by messing up is that my notification bar becomes non responsive. At times it'll even slightly drop down maybe a quarter of the way down the screen without me touching it at all. Keep in mind it's just randomly right now not while I'm running certain apps or anything just random.
I am running cm10 stable and I did the pointer location grid and it showed me that no response was being read in that area.
Now keep in mind evolte is in prestine condition. No water damage or drops at all this just started out of nowhere. Anyone else having issues? If so did you do anything to solve it?
I'm gonna take it to sprint tomorrow, but gotta restore it back to factory first. I was just hoping there was another way. My sprint store reps and techs don't seem to know anything. They just give u a new one.
I also ran into this problem with my old evo 4g, but there was rain involved with that.
Sent from my EVO using xda premium
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update
I took the phone in to the sprint store, they said it was nothing that they could do and ordered another phone for me...
nikiva101 said:
update
I took the phone in to the sprint store, they said it was nothing that they could do and ordered another phone for me...
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Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
drmclove69 said:
Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
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Click to collapse
I don't recommended taking it to the sprint store running cm10 I would flash a stock ROM first. Idk about yours, but back in the day I took my og evo tho the sprint store and they just handed it back to me because my boot animation was different.
As far as my screen issue goes I think it had something to do with an app I had. I had the GBA emulator and whenever it was running it kept the icon on the notification bar. Once I uninstalled it I haven't had the problem since. Still its only been about 19hrs, but still nothing. Hopefully it doesn't happen anymore because sprint in my area sucks.
Sent from my EVO using xda premium
Definitely sounds like a bad digitizer
This just started happening to me a couple of days ago! I'm running MeanROM, i have the screen randomly hitting buttons or not responding but if I turn the screen off/on it responds properly for a few minutes or so before screwing up again. I'm going to try doing a fresh install now.
Edit:
So, I did a fresh install of Stock with Goodies and installed updated Liberty kernel and haven't had any issues for the past 24 hours.
The same thing happened with my OG evo. Dealt with it for over a year until o got this phone. I hope it doesn't do the same thing.
drmclove69 said:
Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
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I reset it to factory settings, however, I noticed the superuser app was there. But no, they didnt say anything to me about it, truthfully, they couldnt do much bc the touch screen wasnt responding very well.
The digitizer is going bad, youll have to get it replaced, happened to my forst evo lte
Sent from my EVO using xda app-developers app