Help, Unable to turn on wifi - Motorola Droid RAZR

Im getting an error message whenever i turn on wifi.
Tried hard reboot but it did not work.

uhh what error did it show you? telling us you have an error and not stating what it shows is not going to help.

it just shows an error under "wifi" in settings.

tried factory default? and if yes and you still have problems, best you send it to a motorola center to have it checked

what do you mean by factory default?
should i just flash stock rom? do a factory reset? im confused on what i have to do.

tried factory reset but still not working. could this be a hardware issue?

Could be user error. Make sure you type your password in carefully and correctly. If you go into settings, wireless, you can see the status of the connection. Disable wireless in settings and re-enable it. Does it say obtaining IP address? Does it say connected?
Please be as specific as possible with your problem so we can do our best to help. If you see any status messages, let us know.

when i go into settings to turn on wifi, it shows "turning on" and gets replaced by "error" after a minute. so im not even able to turn it on.

Yeaaaah that's most likely a HW problem. I would deff send a note to motorola because that's something that's covered under warranty.
Just make sure to do a factory reset and pull out your SD card before you send it...I've heard stories of factory techs stealing or wiping your cards.
Happy warranty-ing!

got the unit replaced today.. tnx for your help and input guys

Related

Wifi error after OTA update

Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !

[Q] Wifi stuck turning on. Cannot connect

Before the recent update my wifi will not turn on or off. The switch in settings is greyed out and it constantly says "wifi turning on". The switch in the quick settings panel is also greyed out. Tried re booting several times but the prime boots up already saying wifi turning on. I did do the wpa supplicant mod and it worked perfectly for 5 days. All of a sudden, nothing. I switched back to the original supplicant file. I also updated to .13. And it is still saying wifi turning on. I am Bluetooth tethered right now and it is the only way for me to connect online. Does anybody have suggestions on what might be my problem?
Edit: Also tried switching in and out of airplane mode, switching wifi on/off in power settings widget.
Did you try a hard reset by holding down the bottom volume button while holding down the power button. Keep the buttons down until you read further instructions in the top left corner. This will wipe out every thing so back it up first.
I ended up doing the factory reset through the settings menu and when i booted up the same thing happened WiFi would stay turning on. Used it to set my homescreen up for ten minutes and wifi was still not working. I let it be for a while. I woke it up and it showed wifi connections. Very strange. Much relief after not having wifi for 5 days. Ad hoc networks are showing up as well. Not sure why because I switched back to my original wpa supplicant.
I had the exact same issue :O mine happened when i was connection to a wireless acces point, whilst connecting, my tab rebooted.
After the reboot, i wasn't able to connect or do anything and just like yours, the wifi option was grayed out. And said 'connecting'.
Tried everything.... in the end the only thing which helped was a factory reset :/
odd i'm having the same problem now wifi was always grayed out tried to fix it wound up doing a factory reset but now i'm stuck with the wifi turning on problem. Tried doing another factory reset, restarting switching airplane mode on and off nothing has worked. not really sure what i can do besides waiting to see if it starts to work like yours did. Anyone else seeing this problem and if so how did you solve the problem.
WiFi Stuck Turning On
The WiFi was working just fine and then I had one of the many random reboots-- now no matter how many reboots and airplane mode toggles nothing. I should add I have a BCOKAS series Transformer. Sounds like another factory reset (done that a few of those already with this unit) won't do any good. Really getting tired of this...
Possible Solution
I may have found a solution to the problem of Wifi being stuck turning on. Now i can not promis that this will work for you or that it won't make it worse but i was stuck with the wifi continually "turning on" and no number of cold boots, factory resets, or airplane mode toggles was fixing it. I was just about ready to get a new RMA when i saw this thread and thought i would give it a shot. http://forum.xda-developers.com/showthread.php?t=1492887
The first thing i did was go to ASUS support download page and got the current version of my tablets OS (at the time it was the .14 version) I unzipped the file and placed the blob file in the "SDCard" folder on the internal storage.
I then followed the instructions on this tread http://forum.xda-developers.com/showthread.php?t=1492887 of how to intall a different version of the OS on your tablet. Make sure to have the tablet on and USB debugging mode on. Load up adb shell and use the code provided in the thread to update the tablet using the file located on internal storage
It's
su
dd if=/sdcard/blob of=/dev/block/mmcblk0p4
This will take a while but when its finished mine returned numbers different then the ones listed on the thread i'm sorry but i was unable to copy them down at the time. I took the chance and rebooted the tablet anyways. (My thought was i was missing some files that would normally be there so the number return was different then say someone just downgrading with all the working file there but i honestly don't know for sure.)
The tablet shutdown fine and rebooted showing the ASUS progress bar this also took several minutes before it finished. Once the tablet finished booting up the wifi was on and i was able to connect to my network with no problems. I was then promptly able to update my tablet to the new version .15 so this will not remove your ability to get updates. This process did not erase anything on my tablet. I had recently done a factory reset so there wasn't many changes i had made, i only installed titanium backup to restore some apps, but when the process was finished all the apps that i had installed remained. Again i can't say if this will be the case every time.
This problem has been driving me nuts for days now making my tablet a nice paper weight, i hope this solution helps to solve this problem for others. Let me know if there are any questions and i will try to be more clear in what i did.
wpa_supplicant
Changing permissions for /system/bin/wpa_supplicant by using chmod 777 /system/bin/wpa_supplicant and then turning on wifi from settings seemed to work for me, but might not work for others. Please try. (at least there's no need for hard reset)
somebody3928 said:
Changing permissions for /system/bin/wpa_supplicant by using chmod 777 /system/bin/wpa_supplicant and then turning on wifi from settings seemed to work for me, but might not work for others. Please try. (at least there's no need for hard reset)
Click to expand...
Click to collapse
how do i apply this ? i need to check it ...

accidentally clicked on turn off radio.

help. i entered the access code *#*#4636#*#* on my karbonn a9+, then accidentally clicked on turn off radio.
i tried to turn it back on but it just goes haywire. it turns on and off and on and off. now i can't get any gsm or any signal on my sim1.
i get a signal when i'm using my sim2 slot, however, i want to use both.
i was fiddling with the phone information for the networks because i am frequently having signal dropouts, and now this. any help would be appreciated.
have u tried factory reset?
before i factory reset, just a quick question.
does factory reset affect the gsm settings? like for example directly to what i stupidly did?
i really appreciate the suggestion, but as you said, it's a guess. i don't want to make matters worse, so i want to play safe and not lose my personal data.

Network error after WiFi calling setup

Hey guys,
So I have been getting this pop up message on my phone ever since I set up the WiFi calling service. It kinda looks like a dialog you would get from doing a prl or profile update but in this case there is no indication of what type of network error it is. Is anyone else experiencing this issue? I did recently updated my prl but nothing went wrong afterwards this started happening after WiFi calling setup and the problem with this error message window is that it pops up it wakes the device and unless you clear it out it will not go to sleep again causing my phone battery to drain way too quickly... Any ideas?
Didn't have that issue when i set up Wi-Fi calling.
Worst case... Use helium to back up your data, then factory reset.
I did a factory reset from stock recovery and it wiped my whole internal sd, which deleted my backup. So you might want to put helium backup folder (carbon) on ext sd while you factory reset if you choose to save the backup to your phone.
Weird... Problem seems to have gone away or today hasn't shown up at all. I'll come back with an update tomorrow. Hopefully it's gone for good. Thanks

What to do if even factory rest can't help ?

After downloading a seemingly innocent .apk my phone gpt blocked by a message, which i only could get away by factory resetting. But after the factory reset, I noticed that my phone made strange things, like it turns off when it wants to, it got very hot and even the camery went on on it's own. So i decided to to the reset again. Now i can't get in at all, since my phone wants meto log in into my google account to restore, which i can't avoid, even though i just resetted everything. Bit when i try to log in, it tells my that my password got changed and that i have to wait for 24 h. And i'm getting this message everyday for a month. But the thing is that my password actually still is the same. When i try to log in with a different e-mail, i get an error message.
Can somebody please help me out ?
If more details needed, just ask.

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