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Hi Everyone,
About 20 mins ago, my Touchpad running CM7 Alpha 2 suddenley stopped responding (the touchscreen that is), so i held down the power button to turn it off.
However, it wont turn back on! I have tried Home + Power + Vol Up for more than 30 seconds about 3 times and nothing. I am charging atm and nothing on screen. I have also tried holding the power button for about 10 seconds. Nothing!
Any suggestions?
mouseym~
Home + Power button for around 20 seconds should bring it back to life.
Sent from my HP Touchpad using xda premium
gaz31 said:
Home + Power button for around 20 seconds should bring it back to life.
Sent from my HP Touchpad using xda premium
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Click to collapse
Hmm, that sort of worked, i got the glowing HP symbol and it turned off again, repeating does the same thing too!
Thanks,
mouseym~
mouseym said:
Hmm, that sort of worked, i got the glowing HP symbol and it turned off again, repeating does the same thing too!
Thanks,
mouseym~
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Click to collapse
Sounds like your moboot has some problems when you forced shutdown it, try go to the webos recovery statue (the statue when you install CM7 into your TP), connect TP to your PC and reinstall moboot, or the whole CM7 if that doesn't work.
Good luck
mouseym said:
Hi Everyone,
About 20 mins ago, my Touchpad running CM7 Alpha 2 suddenley stopped responding (the touchscreen that is), so i held down the power button to turn it off.
However, it wont turn back on! I have tried Home + Power + Vol Up for more than 30 seconds about 3 times and nothing. I am charging atm and nothing on screen. I have also tried holding the power button for about 10 seconds. Nothing!
Any suggestions?
mouseym~
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Click to collapse
Same problem! Did you find a solution yet? I'm trying to figure out how to follow tigerdavid's advice.
Ok follow-up on this - I can't even get the TP to be recognized by my computer. What now?
How long did you leave it plugged in i had to leave mine plugged in for a couple of hours into the wall outlet before it would show the batter charging icon then turned on shortly after that
Sent from my SGH-I997 using xda premium
hi，when your tp is in the off statue，try holding both the power and the volume up botton， and then you can see a usb icon on your screen, that is the webos recovery mode.
Sent from my LT15i using xda premium
---------- Post added at 10:02 PM ---------- Previous post was at 09:44 PM ----------
Mhaddy said:
Ok follow-up on this - I can't even get the TP to be recognized by my computer. What now?
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When you are in the webos recovery statue, the one I said in the last post (there is a usb icon on the screen), you can connect it to the computer, and neglect windows' response as it cannot recognize it, because it is actually a false warning. Then try following the steps for installing CM7.
had the same problem yesterday. just held power+home til it said to release the buttons.(previously i released as soon as the hp globe came up and it turned back off) hope this helps
When all else fails try this:
Hold power, Volume Down, and Home until the HP logo appears. May take up to 30 seconds or longer. Release all three buttons and the Touchpad should then boot. Worked for me the one and only time I've had to use it.
I charged Touchpad's battery full and turned it off about a month ago. Now I tried to turn it back on, nothing happens.
I plugged in usb charger, button under display started blinking. After 10mins, tried to turn it on, display turned on and it said attach own charger to get best results... blaablaa.. and then turned back off
Now it has been on own charger over an hour, in the beginning button blinked again for a while. Now it's all black and nothing happens. Tried power, pwr+front btn, pwr+vol up, pwr+front btn+vol down. Nothing.
Maybe I just haven't given enough light treatment?? I'm getting worried..
edit: overnight at charger, no change... battery dead? This sucks.
veepee78 said:
I charged Touchpad's battery full and turned it off about a month ago. Now I tried to turn it back on, nothing happens.
I plugged in usb charger, button under display started blinking. After 10mins, tried to turn it on, display turned on and it said attach own charger to get best results... blaablaa.. and then turned back off
Now it has been on own charger over an hour, in the beginning button blinked again for a while. Now it's all black and nothing happens. Tried power, pwr+front btn, pwr+vol up, pwr+front btn+vol down. Nothing.
Maybe I just haven't given enough light treatment?? I'm getting worried..
edit: overnight at charger, no change... battery dead? This sucks.
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Bummer. I don't think it's good to let a Li-Ion battery fully discharge. I've had bluetooth headsets and older spare laptop batteries die because they were sitting in a drawer for months. It sounds like this is what may have happened to your Touchpad. You should have left it plugged in somewhere!
UCLAKoolman said:
Bummer. I don't think it's good to let a Li-Ion battery fully discharge. I've had bluetooth headsets and older spare laptop batteries die because they were sitting in a drawer for months. It sounds like this is what may have happened to your Touchpad. You should have left it plugged in somewhere!
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Yeah, that's what seems to have happened. I just dont digest the idea that it died in 3 to 4 weeks. In standby, yes, but in off state.. if this happened after months, but we are talking only few weeks.
Any idea where to get a spare battery? Ebay show zero results.
Swyped from sgs2
It isn't likely its the battery, probably some kind of internal failure, but even if the battery is stone cold dead you should still be able to plug it in and run it that way.
You can change another microusb cable to re-charge again, b'cas the original cable quality is not good. Led blinking shows that battery is in low capacity, TP will bootup after charging to minimum battery voltage.
HP Back in life..
Got it working...
I let it be a week without any trying. Then plugged it's own charger on and the home started blinking again and after a while battery image came up! So it was in some sort of hang situation and needed to drain the battery again.
I did that also first time but at that time it just stopped blinking home and did nothing after that.
Now few hours later it's turned on and charging, 45%..
veepee78 said:
Got it working...
I let it be a week without any trying. Then plugged it's own charger on and the home started blinking again and after a while battery image came up! So it was in some sort of hang situation and needed to drain the battery again.
I did that also first time but at that time it just stopped blinking home and did nothing after that.
Now few hours later it's turned on and charging, 45%..
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Thanks for reporting back on your situation!
So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
gb_ballz said:
So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
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it's gotta charge. mine did that too and i was freaking out. apparently not all tablets are charged. It took about 10 minutes to finally get it to boot up.
If you charge it and it still doesnt...then it might be time to ..worry
I'm only worried because it's been charging for an hour and still just goes to the battery screen, shutting off immediately after. I'll let it charge for a few hours and if it still doesn't work I'll just have to call Asus.
Whoa sorry to hear this.When i plugged mine in it started booting up & went to the home screen.It had 21% battery left on it.So i shut it down & letting it charge the full 8 hours that's recommended before even using the device.I hope yours works.
Make sure the charging light is on
where's the charging light?
its built into the power on button. a tiny little orange led
It's not coming on. When I plug the tablet in, it recognizes that it's plugged in and vibrates, tries to turn onamd fails.
Make sure it is plugged in all the way in the tablet.. and then wait a bit. you must use the wall charger.
It has been plugged all the way into the tablet with the wall charger :-/
Dang! Sorry to hear this. if it doesn't come on within the hour id say just exchange it. it might bea faculty unit. it should have enough juice to boot up by now considering if you charging it properly. Good luck. wish it was working for you because this is a great device.
I am having the same problem too when I first plugged it in the battery indicator screen came on real fast and turned off the orange charging light came on and turned off.I tried plugging into the computer it does nothing diffrent.I think it might bricked.
okay. i just got my primetoday, same deal. it doesn't start, tried to reset, etc. i finally charged it for a while, after a while, it finally boots. at that point it was at the 15% battery life mark.
seems a bit odd.... i would wait and see.. if its game stop they would of had games installed on it.
I just got mine today...woot!!! But the issue that u have happened to me also what it happened was a faulty charger
Sent from my SPH-D710 using xda premium
I tested the charger on my phone and it worked. I plugged into the tablet and pressed the power button the led came on and blinked and turned off quickly.I think the battery needs a good charge.
I had to charge mine until the battery indicator was green before it would turn on. Said in the manual to fully charge before using for the first time... so maybe it doesn't let you start up until charged?
Well after 3 hours of charging it finaly started up but the battery level was low 3% showing that tells me the battery had no charge in it.Well I am happy that it is working and hopefully no other problems show up.
Good to hear
Same exact thing happened to me, lol. Mine arrived with zero charge and I just let it sit for about an hour plugged in and all was well.
Sent from my Galaxy Nexus using xda premium
My friend that I bought the Asus prime for, asked me if I could take a look at his prime.
Here is the screnario:
Listening to radio station app, screen went to sleep while the radio was still playing and he tried holding the power button down and nothing worked to reboot or wake up the prime. The Prime was left playing to drain down the battery. It has all its recent updates (.15), not rooted, and not unlocked. When I looked at it, I charged it up, I can see the light and turned green to full battery status. I can feel the prime vibrate as I hold the power button, I tried volume + power hold, tried the hard reset with the paper clip hearing the click next to the sd card slot holding it for 10-30 seconds. The laptop can see the folder in the prime as i hold the power button and also disconnects when i power down. ordered 12-28 from best buy so the return window has expired and its a BC0K serial number.
Anybody find a solution with a black screen prime that just vibrates and can be seen on the laptop before I send it for an RMA?
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
flyingwolf said:
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
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This + have you went into recovery?
maybe try draining the battery again then charging up. ive seen a few post issue like this. if screen connection didn't break, then letting it drain again and charging up might fix it. good luck!
Actually, the prime was already drained maybe a total of 3 times. There was no shock to the device as it was working with the radio app on and when it was being listened to while it was on the bed, the screen went into sleep and could not wake up no matter what button was being pushed so the prime was left to drain its battery. My friend didnt know how to reboot, so he decided to left the battery to drain. Could the radio playing + sleep of death + battery drainage caused the permanent screen sleep? Too bad I dont have the micro hdmi connector to see if i can isolate the screen as the problem.
yup the micro hdmi would help a lot probably. But if your PC recognizes it I suggest you back up data that you need then try to do a blind factory reset so you can get rid of any non oem app installed including that radio app if any of them is whats causing the screen not to turn on.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
If the tablet still wont turn on then you got another issue and that isnt caused by the radio app or any other app.
Didnt work. It just vibrated and the screened stayed black... Im wrapping this puppy up and bringing shipping it to the repair center. Thanks anyways.
Vibrates when power button is held but wont turn on
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
logical_motion said:
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
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Had to RMA back to Asus for them to fix the display and it took about a week. Warranty covered it, but if you do RMA ask them to ship you a shipping label. You shouldnt have to pay for shipping it to them for a manufacturer defect. And take pics and videos of the tablet and packing for your safety. They just need the tablet and nothing else. Good luck
Asus is F-ing with my endorphines...
I've had my TF201 since March 30th. Been using it for 1 week and it suddenly went dead (nothing on the screen, no vibration if I held the power button down). Tried everything I could find on the forums, it didn't work so I sent it to repairs (not immediately, cuz I had more important stuff to do). They kept it for almost 3 weeks, got it back this last Monday (May 21st) and... it died out on me again yesterday night (after just 3 days of use, congratulations ASUS technicians!). I was simply browsing and I clicked on the icon to increase the luminosity to the maximum supported (IPS+, I was charging it at the time) and the screen suddently went black. Like "nothing visible on it" black.
After that, I tried numerous times to reset it (including the volume+power down, according to the indications in this thread) - all I could get from it was the vibration as if it starts. Nothing else popping up on the screen. I plugged it this morning into my computer and it got somehow recognized, cuz my W7 tried installing drivers for it (even tho it had recognized the tablet again after it came from repairs and I already had drivers for it installed) but failed with the error "APX - no driver found".
I've had enough. Two months already and only one week and half of actual use. It's pathetic, ASUS needs to be taught a lesson, so I'm calling Consumer Protection in my country and the European Consumer Protection Comission. All the forums that I've surfed are filled with reports of broken units and ASUS will just tell you "if you have a valid warranty we'll repair it for free". I DON'T ****ING NEED regular repairs every 2 weeks!!! I need a functional tablet that I can use or give me my money back!
I'll post the results of my tribulations here...
I had a user that suffered the blank screen.
When you think it's presumably on. Try a paperclip to the reset hole on the left side. His came back up at that point and hasn't done it again since.
Never had this happen on mine.
Help!
Had my Note a couple of months no problems. This morning I forgot to get it out of my bag to sit on the desk. When I remembered it had got very hot and had a blank screen. I now can't get it to turn on.
I have already:
- let it cool down and taken the battery out and put back.
- Pressed the power button for upto 30 seconds
- Pressed combinations of power+menu+vol up, power+menu for 10 seconds or more
- Tried the above with the SIM card removed
What can I do? Is my phone bricked? There is not sign of response, no vibration etc to indicate the phone is on.
did you try plugging it in? Maybe you fried the battery.
Sent from my SAMSUNG-SGH-I717 using xda premium
Mad383Max said:
did you try plugging it in? Maybe you fried the battery.
Sent from my SAMSUNG-SGH-I717 using xda premium
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I agree, it may very well have lost its charge. Connect to charger and see if it works again. You may have to replace battery if it happens again.
That happened to me once, let the battery die out completely and couldn't turn it on... make sure you plug it in to the wall charger and not a computer or laptop, you'll be there for days trying to charge it.
Sent from my SAMSUNG-SGH-I717 using xda premium
For some reason, If my phone is powered down I can not turn it on while it's plugged in. Frickin weird, but who knows. So when my battery died this weekend I had to charge it for about 15 minutes, unplug, turn on, once I saw samsung on screen I plugged back in and was good to go. It just started doing that recently, no idea why. So yea, I would suggest charging that joker for a good 20 minutes, unplug, hold button (should vibrate once or thrice), and see if that helps. Batteries don't like heat and tend to lose a large bit of their capacity when hot (not perm). My laptop works for a good 3-4 hours under heavy use, but when I go to afghan it dropps to half that under comperable load, then back home it works well again. Batteries are a fickle thing.
Hi, My Prime went dead earlier this week. I get nothing. The keyboard charges just fine. it went from blinking orange light to solid orange light and then finally green.
I get nothing from the tablet. it won't turn on. I don't get the red battery light showing that it's dead. no lights at all. I've also tried directly charging the tablet. I've held down the power button for well over a minute with nothing.
I have not tried putting it in a freezer or plugging it into a laptop as suggested in
http://forum.xda-developers.com/showthread.php?t=1480435
If you suggest the freezer for how long?
Any Ideas?
I'll take the 42 views and 0 replies that it's dead. That's a shame.
sancmat said:
I'll take the 42 views and 0 replies that it's dead. That's a shame.
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There is a post on here somewhere about opening the prime up and flicking some switch on and off.
I don't know where the post is or if it would help you but I definitely read it at some point.
Edit.. http://forum.xda-developers.com/showpost.php?p=30766059&postcount=11
sancmat said:
Hi, My Prime went dead earlier this week. I get nothing. The keyboard charges just fine. it went from blinking orange light to solid orange light and then finally green.
I get nothing from the tablet. it won't turn on. I don't get the red battery light showing that it's dead. no lights at all. I've also tried directly charging the tablet. I've held down the power button for well over a minute with nothing.
I have not tried putting it in a freezer or plugging it into a laptop as suggested in
http://forum.xda-developers.com/showthread.php?t=1480435
If you suggest the freezer for how long?
Any Ideas?
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Click to collapse
I actually have just had this same problem occur to me, I've booked it in for a return to manufacturer, this will be my fourth return.
I've tried that switch on the inside, didn't do anything but kill the power. Nothing seems to want to work and I do actually get a red battery status but it won't charge and the orange light just blinks twice.
On a personal note, I actually despise this tablet, it's had a few good months and that's it, if id have paid for this lump of sh** then i'd be one unhappy camper.