phone automatically disabling network - Motorola Droid RAZR

hey guys,
having an issue with me phone!
it randomly turns off network connectivity.
eg, disables reception so i can't make calls,sms or use data.
i have tried rebooting phone
i have tried doing factory reset
but it still randomly does this at times.
also when i go into my network settings i get PROCESS.COM.ANDROID.PHONE IS NOT RESPONDING!
so i can't even turn on/fix/choose network!
*edit*
i can sometimes access my network settings without the error but i have now found out that EVERYTIME i reboot the phone my network is disabled on startup and i have to go to network settings, then get the error and force exit then reopen it again and it enables the network!
could anyone share some light?
thanks.

Ahh , old error..
which version are you running on currently...?

Join the Club.
I had 2 Razrs both had the dreaded self power down issue so a manual power on was the only way to turn it back on. One of the phones the 3rd actually just died on its own no batter power nothing. On all the phones I had this network issue, it would be at 4G then when it switches to 2G it actually turns the network off completely and then goes to 2G. It does this on many occasions and sometimes I'm wondering if I'm on a call and signal strength goes down I wonder if I will be cut off. Had all the phones have issues weeks apart and awaiting the return of the 3rd phone from the service center I can't offer much more than what I have experienced so far. What I have found on this phone is that the signal quality isn't great in fact the SG2 I"m using right now on average has a better signal than the Razr. I'm also wondering if the self power down is attributed to the loss of signal, where the phone continues to look for a signal and don't find one and then powers down?

Try to check your smart setting.
Sent from my DROID RAZR using xda premium

dey.santanu2011 said:
Ahh , old error..
which version are you running on currently...?
Click to expand...
Click to collapse
hi, using the latest version i think?
651.73.30.xt310.retail.en.eu
2.3.5
---
i have no smart options enabled.
---
PLEASE HELP SOMEONE!

starscream. said:
hi, using the latest version i think?
651.73.30.xt310.retail.en.eu
2.3.5
---
i have no smart options enabled.
---
PLEASE HELP SOMEONE!
Click to expand...
Click to collapse
XT 310???????????????????
I think its a typo
anyways, I had the problem.. but then I upgraded the baseband to 85P and it is okay now..
If the baseband is correct then, install the application CATLOG and start logging... in case the phone throws the error, catch the data and post it here..

dey.santanu2011 said:
XT 310???????????????????
I think its a typo
anyways, I had the problem.. but then I upgraded the baseband to 85P and it is okay now..
If the baseband is correct then, install the application CATLOG and start logging... in case the phone throws the error, catch the data and post it here..
Click to expand...
Click to collapse
Lol.. yes typo. 910.
Base band is u_03.1c.85p
Alright ill try logging it. Hope i do it right and it works.
Cos as soon as I boot phone there is no network connection and I have to go to network setting for error to come up so hope it catches the necessary info.
Will get back to you.
Thanks.

Related

HSDPA gets stuck

Having intermittent problems with my mobile internet and was wondering if it was the phone, other users or just plain crap signal.
Have anything between 2 to 5 bars here, hsdpa symbol on constantly but for some reason it occasionally gets stuck on the upload arrow and then the data connection freezes and wont come back on til I toggle mobile network or airplane mode.
Phone is running modaco 2.2c and latest radio on T-Mobile UK.
Hi. Been lurking around since I got my Hero, and thought it was about time I signed up to this excellent forum.
I was having exactly the same problem. Didn't know whether it was a problem with the Hero or the network/signal. I noticed that the APN settings on my Hero were different to the t-mobile site. I read around a bit and tried a few combinations of settings and eventually got it sussed.
Go to t-mobile.co.uk
Hover over "Help & Support" at the top and click "Phone Support". Click "Make the most of your mobile" and choose the G2.
Click on "Set up the phone for internet surfing" and enter the details shown there exactly in a new APN on your Hero.
The only change to those details is the password should be "pass".
This is the only APN setting i have tried that doesn't give me the original problem. Now I can browse without the 3g signal getting "stuck"
I'm using an unlocked Hero - completely stock btw.
Hope this helps. Let me know how you get on.
I've been having this very problem. That's good information, I'll give it a try.
Seems to work well. Here's the link.
thanks for pointing me there.
k i altered my settings, will test it thru day see if it improves.
Ooh, seems to be working so far. Seems I owe you a beer. Lol.
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
TheBrit said:
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
Click to expand...
Click to collapse
Did you change the password to "pass" ? That is the most important bit.
Changed the password lets see what happens.
quark_star said:
Did you change the password to "pass" ? That is the most important bit.
Click to expand...
Click to collapse
No. That's not the password given on the T-Mobile site.

[Q] 3G icon on every reboot, but 3G off on settings

Hi
Since last update (9 dic) everytime I restart the phone I can see the 3G icon on the systembar but the 3G data connection is off on settings.
I have to set the 3g data connection on and then off to make the 3G icon disappear.
With the 3G setting off I reboot the phone and the 3g icon is back again ...
Any one is having the same problem ?
Thanks Iosu
How did you turn off 3G? Did you just turn off "Data Connection".
I am trying to figure how to do it on me AT&T HTC Titan.
http://forum.xda-developers.com/showthread.php?t=1383198
nemets said:
How did you turn off 3G? Did you just turn off "Data Connection".
I am trying to figure how to do it on me AT&T HTC Titan.
http://forum.xda-developers.com/showthread.php?t=1383198
Click to expand...
Click to collapse
yes I turn off data connection
I think your issue is different
Hello Iosub,
The 3g icon could be just indicating that you are using the 3g voice ( not the data). On my old Nokia's they would show the 3g icon even though I never used data.
Hello nemets,
Unfortunately not all the carriers allow the 3G connection setting in their Cellular setting. Though the option does exist as evidenced by the How-to Cellular settings page on the Microsoft website.
lavieest said:
Hello Iosub,
The 3g icon could be just indicating that you are using the 3g voice ( not the data). On my old Nokia's they would show the 3g icon even though I never used data.
Hello nemets,
Unfortunately not all the carriers allow the 3G connection setting in their Cellular setting. Though the option does exist as evidenced by the How-to Cellular settings page on the Microsoft website.
Click to expand...
Click to collapse
thanks for your answer.
i don't think that is the issue.
1. Because when i go to settings the data connection is off
2. Because if I turn on and the off the data connection the icon disappears
3. Because this was not happening with firmware 1.08 this is new with version 2.1
i think is a bug with the new firmware , lets see if someelse has the same problem..
Thank you
found a fix
I have found a fix.
I have turn on flight mode and reboot.
then I have turn off flight mode and reboot
I have reboot 5 times and no more 3g icon on startup. Only if I have the data connection on prior reboot witch is the correct behavior
hope is no back again
Iosu
I've noticed strange behavior with 3G (H) indicator.
Sometimes the icon appears even with Data Cellular off, I also see that restart behavior.
Will try the Air Plane mode trick and see if it solves this ODD thing.
What I don't understand is: why in the H**** this is done by firmware? Shouldn't this be controlled by the OS?
PS: when Cellular Data is OFF, even if the icon is in the screen, there is no connection working.
[]'s
Pimentel
cpimentel said:
I've noticed strange behavior with 3G (H) indicator.
Sometimes the icon appears even with Data Cellular off, I also see that restart behavior.
Will try the Air Plane mode trick and see if it solves this ODD thing.
What I don't understand is: why in the H**** this is done by firmware? Shouldn't this be controlled by the OS?
PS: when Cellular Data is OFF, even if the icon is in the screen, there is no connection working.
[]'s
Pimentel
Click to expand...
Click to collapse
I was having the same issue.. After my trick it has been fixed.. try it
also. now my batery live is longer
Iosu
I also noticed this bug, once yesterday and twice again today.
However, I couldn't identify what triggers the issue, it seems to be happening out of the blue on my phone.
At first I thought I've fixed it by turning cellular data on/off but that proved to be only a temporary fix (as it occured again).
I also agree the issue has an impact over battery life. Usually my battery drains very slowly overnight (~2%) but last night it drained 10%. I examined the Battery Status graph and it clearly showed the battery drain going down abruptly around 5 o'clock.
I will try the airplane mode fix and report back.
UPDATE
I tried it but didn't work, maybe I didn't do it right:
- turn cellular data ON
- turn flight mode ON
- reboot
- turn flight mode OFF
- reboot
- turn cellular data OFF
After a few hours, the H icon appeared all of a sudden on the status bar...
the issue is back
Now the trick does not work :-(
Time to find a way to fix it
HTC response is to reset.. Why in the hell they always give the same answer ?
Iosu
Hello,
My Titan has this problem too.
I have made the "Airplane" solution but since yesterday the 3G icon appeared again.
Any solution for this or should I reset the phone?
Thanks
Santos
Another Trick
Hi
I have found another trick.
step to fix
1.- Set DataConnection ON
2.- Go to a place where you lost the antena coverage connection completly, example a garage
3.- Go to DataConection turn OFF
Now move to a place with Antenna coverage
you will see that there is no more 3g/h simbol.
Hope this helps
Hi to all,
Unfortunately I ve got the same annoying problem after the last update through Zune. Hope this trick works,but maybe a permanent solution is another HTC update to correct this bug...
The above trick worked for almost 24 hours,now the bug appeared again. Thanks for your help anyway. One question please : what if I hard reset the phone? That means no more updating through Zune? Thanks in advance and Merry Christmas!
mdcharis said:
The above trick worked for almost 24 hours,now the bug appeared again. Thanks for your help anyway. One question please : what if I hard reset the phone? That means no more updating through Zune? Thanks in advance and Merry Christmas!
Click to expand...
Click to collapse
You can Hard Reset your Titan the times you want You have always access to further updates, no problem with that.
The problem is that if the Hard Reset solves the problem...
Thank you,
José Santos
---------- Post added at 02:51 PM ---------- Previous post was at 02:48 PM ----------
Hello,
Did anyone tried to make a Hard Reset to see if this problem disappears?
Thank You,
Santos
I guess that hard reset may be the solution since the bug came up after the last update.
I think I m gonna try it.
mdcharis said:
I guess that hard reset may be the solution since the bug came up after the last update.
I think I m gonna try it.
Click to expand...
Click to collapse
I think that I will try too.
Later today or tomorrow I will put information if it solved the problem.
Thanks
Hello,
Just did a Hard-Reset on my Titan and the problem continues.
HTC must see this for sure.
Thanks,
Santos
zeka1974 said:
Hello,
Just did a Hard-Reset on my Titan and the problem continues.
HTC must see this for sure.
Thanks,
Santos
Click to expand...
Click to collapse
hi
Report to HTC support, we all have to report if we want them to fix it
Thanks
I have already report it to HTC Greece,they have not replied yet...I'll also report it to HTC international support. By the way, I have not mention any effect on battery life or any other function. It is just annoying...
Thanks
---------- Post added at 10:01 PM ---------- Previous post was at 09:54 PM ----------
It looks like a Mediterranean bug... Spain, Portugal and Greece!
Just kidding...
Greetings to all.

Losing network signal while charging

I use a lot of internet sharing (wireless). I noticed that when I start charging battery my phone is dropping signal network after a while. When I switch the screen back on, signal comes back. it's very annoying and it doesn't happen when phone is not charging. At first I thought its rom/kernel/modem related but problem remains with different combinationsb of above.
Any suggestions on how to fix this issue?
Do your RIL and Baseband match?
Sent from my GT-I9100 using xda premium
UltimateAnas said:
Do your RIL and Baseband match?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I guess so. Usually I use modem provided with rom. It looks like phone was going to deep deep sleep that it even loses network service and it wakes up when screen turns on. But as I said it happenes only when charging and, I think, only when I use internet sharing.
edit:
just checked with getril app and it says unknown ril so cant really tell if they match. I've put a NEAT rom 3.5 just today and didn't have chance to check wheather it still there or not but i guess it will still be there.
Your RIL and modem can change. The modem is up to the rom maker, they decide which one to use wheras your RIL stays the same from what you had on stock rom, unless you changed it of course
Sent from my GT-I9100 using xda premium
First of all, sorry for asking the same question twice (http://forum.xda-developers.com/showthread.php?t=1489237), but this thread seems to describe my problem even better.
I am using the latest Cyanogenmod 10 nightly on my Galaxy i9100, and it appears as if I have a similar problem. When I start charging my battery, the signal usually drops after a while. This is quite annoying, because I use my phone as WLAN hotspot. Rebooting the phone (charger connected) does not solve the problem. Instead, I usually have to unplug the cable and after that the phone quickly picks up a signal again.. I also tried to switch the airplane mode on/off. But then I cannot switch the airplane mode off again, so something really seems to be hanging. In these situations, the baseband version shows 'unknown'.
I have just used the app GetRil to confirm that the Ril and baseband version are matching.
Has anybody solved this problem? Is this a hardware or software issue? Are there any things I could test or should I provide more information?
Thanks a lot in advance!
cahe228 said:
First of all, sorry for asking the same question twice (http://forum.xda-developers.com/showthread.php?t=1489237), but this thread seems to describe my problem even better.
I am using the latest Cyanogenmod 10 nightly on my Galaxy i9100, and it appears as if I have a similar problem. When I start charging my battery, the signal usually drops after a while. This is quite annoying, because I use my phone as WLAN hotspot. Rebooting the phone (charger connected) does not solve the problem. Instead, I usually have to unplug the cable and after that the phone quickly picks up a signal again.. I also tried to switch the airplane mode on/off. But then I cannot switch the airplane mode off again, so something really seems to be hanging. In these situations, the baseband version shows 'unknown'.
I have just used the app GetRil to confirm that the Ril and baseband version are matching.
Has anybody solved this problem? Is this a hardware or software issue? Are there any things I could test or should I provide more information?
Thanks a lot in advance!
Click to expand...
Click to collapse
Guys' though I've never experienced this issue with wi-fi hotspot, I do know why the wifi turns off when your phone is charging.
So to settings > wifi> press menu button> choose advanced
you'll see an option what says "keep wifi on during sleep" or something of sorts. The default is set to "never". You guys need to change it to "always".
Cheers
daxgirl said:
Guys' though I've never experienced this issue with wi-fi hotspot, I do know why the wifi turns off when your phone is charging.
So to settings > wifi> press menu button> choose advanced
you'll see an option what says "keep wifi on during sleep" or something of sorts. The default is set to "never". You guys need to change it to "always".
Cheers
Click to expand...
Click to collapse
Sorry for the confusion, but I think you got me wrong. It is not the WLAN connection that drops. It is the mobile network connection that drops, so I cannot make/receive calls or use the 3G connection anymore.
Update:
Didn't find solution, flashed back sammy stock rom with custom kernel and all problems vanished. Using stock rom since than and never had this problem again.
michal_alton said:
Update:
Didn't find solution, flashed back sammy stock rom with custom kernel and all problems vanished. Using stock rom since than and never had this problem again.
Click to expand...
Click to collapse
Just for the records: I could also solve this issue by flashing a stock rom again. This must be a problem of Cyanogenmod.
Cahe228
I have same problem of continuous network lost while charging. Have have figured it?? Any solutions?
cahe228 said:
First of all, sorry for asking the same question twice (http://forum.xda-developers.com/showthread.php?t=1489237), but this thread seems to describe my problem even better.
I am using the latest Cyanogenmod 10 nightly on my Galaxy i9100, and it appears as if I have a similar problem. When I start charging my battery, the signal usually drops after a while. This is quite annoying, because I use my phone as WLAN hotspot. Rebooting the phone (charger connected) does not solve the problem. Instead, I usually have to unplug the cable and after that the phone quickly picks up a signal again.. I also tried to switch the airplane mode on/off. But then I cannot switch the airplane mode off again, so something really seems to be hanging. In these situations, the baseband version shows 'unknown'.
I have just used the app GetRil to confirm that the Ril and baseband version are matching.
Has anybody solved this problem? Is this a hardware or software issue? Are there any things I could test or should I provide more information?
Thanks a lot in advance!
Click to expand...
Click to collapse
I had this problem too and all I had to do was turn off fast charging in the settings
I think it turns off or lowers the strength of the network so it could charge faster and that's why it does this
I don't know much about tech so it might only help with my phone ( which is the Samsung a12 ) but I also hope it helps you too
Good luck

[Q] Can't turn Wifi off

Hi,
I have a problem with my Xperia P.
If i'm connected to a wifi network and then go away (lose range), it becomes impossible to turn wifi off. If i click the toggle, it shows it has turned off, but is still on and when i revisit the menu, the toggle appears to be on again.
Any advice on how to put this to a rest? I really don't have the nerves to do a factory reset and resintall/reconfigure everything...
edit: i have the stock ICS firmware and no root access.
Thanks,
M
Have you check it with power recycling?
Sent from my ST25i using Tapatalk 2
Do you rebooted your phone?
This solves many problems on Android
Sent from my ST25i using xda app-developers app
Hi,
only a factory reset helped. I remebered that i have been trying out some tasker apps, so that must have messed things up. Even uninstalling these apps did not help, beware
I am having the same issue, but whats more I can't scan for new networks when entering a new area. It just shows the ones from the previous area with the strengths they had there.
Rebooting the phone helps to connect once but when I leave that area it's the same **** all over again.
I already brought my phone back to the shop where they sent it to sony for "an update" but nothing changed.
The phone is running the stock android 4.04 ICS
Any help would be greatly apreciated
nanoleet said:
Hi,
I have a problem with my Xperia P.
If i'm connected to a wifi network and then go away (lose range), it becomes impossible to turn wifi off. If i click the toggle, it shows it has turned off, but is still on and when i revisit the menu, the toggle appears to be on again.
Any advice on how to put this to a rest? I really don't have the nerves to do a factory reset and resintall/reconfigure everything...
edit: i have the stock ICS firmware and no root access.
Thanks,
M
Click to expand...
Click to collapse
usually this is from the wifi router setting ... might need to change the channels(1,6,8)....ICS has showed issues on wifi refreshing and reconnecting.. first change the channel from auto to fixed value and then restart your phone and try it again.. see if this helps.. also do let me know if you are on rooted device with custom rom or stock rom...??
WIFI Problem
I am also having same kind of problem on my xperia SOLA
mr Hubris said:
I am having the same issue, but whats more I can't scan for new networks when entering a new area. It just shows the ones from the previous area with the strengths they had there.
Rebooting the phone helps to connect once but when I leave that area it's the same **** all over again.
I already brought my phone back to the shop where they sent it to sony for "an update" but nothing changed.
The phone is running the stock android 4.04 ICS
Any help would be greatly apreciated
Click to expand...
Click to collapse
In a last desperate attempt to fix it I tried fixing the firmware through PC companion again, and I didn't have any problems today so I'm hoping for the best.
Wi-di Issue
sukhera2 said:
I am also having same kind of problem on my xperia SOLA
Click to expand...
Click to collapse
Either you have to do factory reset or rebooting the device might help
Or you can delete all used existing Wi-Fi connection for starting a new Wi-Fi connection
On a different area...

Question Mobile data not working in Canada (Rogers)

I tried to changed APN manually to rogers but still data does not work, only call and text works. Is there a solution to this? I believe i got Pro 2 (cn with global rom installed)
I had the same issue, below is the APN setting on Rogers website, I've found that if you make the following changes, it will connect to 4G data (until you restart your device)​APN Type: replace "internet + mms" with "*"
MVNO: ROGERS
MVNO type: SPN
This will get you connected.
However, I ran into another problem after configuring the network this way. After restarting the device, the phone can no longer detect the SIM card, and has an error message prompting restart).
This is my problem after restarting:
Comparing with other phones, the auto detected APN Type is typically "default", but entering default will cause the connection issue right away. The "*" will allow you to run until device reboot.
I too would like help on how to resolve this. Seems more software than hardware problem since it only fails after boot.
Mobile APN Settings​
Parameter NameParameter ValueAPNltemobile.apnMMSC
http://mms.gprs.rogers.com
MMS Proxymmsproxy.rogers.comMMS Port80APN Typeinternet + mmsAPN ProtocolIPv4/IPv6APN Roaming ProtocolIPv4/IPv6All other settingsBlank/default value
@GSKC
I just tried your method looks like it works and as you said it doesn't work after reboot. However when I did "Network setting reset," I was able to connect to 4g again (but resets wifi passwords too). Hopefully there's a solution...
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
GKSC said:
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
Click to expand...
Click to collapse
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
vtec303 said:
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
GKSC said:
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
Click to expand...
Click to collapse
I didn't mess about with apn, as I said in my earlier post I had no problems using data its always connected but I had problems with making and receiving calls, cheers
There's currently two ROM available on Rescue and Smart Assistant:
L70081_ROW_SECURE_USER_Q00017.0_R_ROW_12.5.188_ST_210819_qpst
L70081_EE_SECURE_USER_Q00017.0_R_ROW_12.5.137_ST_210710_sec_qpst
What's the difference between ROW and EE rom?
Which would work best in Canada and US?
is ROW only updated in Asia and Pacific?
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
tinman4209333 said:
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
Click to expand...
Click to collapse
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
superrama said:
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
Click to expand...
Click to collapse
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
tinman4209333 said:
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
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How do you root the phone?
GKSC said:
How do you root the phone?
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Tutorial: How to Update, Unlock bootloader and Root your CN with Global Rom phone
I received my phone today from Aliexpress and was able to update, unlock bootloader and root my phone so I want to share the steps. Follow them at your own risk, I take no responsibility for any issues or bricking. You should always backup your...
forum.xda-developers.com

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