[Q] Unable to check for updates - Asus Eee Pad Transformer Prime

When going to the update page in the settings, the update button is not enabled and it just hangs there. There's no error message or anything. Does anyone else have this problem? I have ICS and am not experiencing the serial number unknown issue.

Bumping this thread. It's still an issue. Anyone have any idea why this is happening?

I just ran it and it works fine on my Prime.
Has it worked before? Did you change any settings?

FYI - I am also in Pittsburgh but no issues. You may want to check that GPS/location is enabled, so it doesn't appear as if you are out of the country. You can also download the update from their support site and manually update, but you will need to get it resolved eventually.

It worked fine when upgrading to ICS. I had absolutely no problems. All GPS and location services are enabled. No settings were changed that would stop me from checking for updates. The tablet isn't rooted, by the way.
I'd prefer to not update from the support site, because as you said, it needs resolved.

Related

Market has a mind of its own

For the last few days, the market has worked perfectly at times and other times it will take 2 minutes just to load the first page. I'm on wifi so I don't believe that connection is a problem. Also, when I receive a notification for app updates, it will go to the downloads page but will be blank. Does anybody else have this issue or know a way to correct it?
btw, I'm on leak v3 if that matters
hey ive been having the same problem for awhile now,im also on leak v3. but im not using WIFI n when i do it still happens,dont know what it is. maybe others have had this problem but thought nothing of it,we'll see
rebooting the phone and going straight to the market seems to fix it temporarily.
-scratch that, I can get into the market but can't update anything.

unable to scan for networks

wtf?? I flashed to 2.1 global generic today, and everything has been fine, then suddenly all my market downloads started hanging on "starting download" (for free downloads) or "authorizing purchase" (for something I bought, before noticing the problem).
So I done some looking around for solutions and one of the solutions on devices that have had this in the past was to enable wifi, try downloading from the market, disable wifi, should be fine.
But when I tried enabling wifi it failed, and come up with a message "unable to scan for networks". the wifi setting then defaulted back to dissabled, automatically. wtf, i know there are wifi networks around, im in my room, on my PC, USING my wifi network which my phone was connected to previously.
Im stumped and need help
oh also worth noting, wifi has worked since updating to 2.1, and i have barely touched the device, done nothing major anyway (i.e. all I have done is stuff like adding widgets to desktop, nothing root based) since it was working.
Exactly the same for me mate. It initially worked, but now just displays the same message as you get.
Rebooted, removed battery, nothing has helped.
Happened to me too, after updating to 2.1.
I did a factory reset, that seemed to have solved the issue.
But it is really weird and hope it doesn't happen again.
yeah.... in the end after a lot of looking around I just recided to use SEUS to "repair" (reset) it, and so far that has worked a treat, plus the market is a lot more responsive now,
but it's quite a serious issue on google's part, as it's not just X10s that are getting this. Anyhoo, just out of curiosity if you've received this message, what version of the 2.1 firmware are you running, nordic, global, etc?
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=826027
I also found that restoring WiFi access points from 1.6 using Titanium can give you this exact problem, so be careful people!
*sent from my X10i
I fixed mine by removing stored wifi settings. I assume titanium backup did it.
"Unable to scan networks"
I too have the same issue, idk when it exactly stopped working but I do know that I flashed it earlier that day with the 2.1.1 f/w. I am not sure but could the config. file be edited or the extension for it be renamed to fix the issue?
I ran across this post, and found the fix posted on this page. I had to change the wpa_supplicant.conf file extension to .bak
ronniecross said:
So I done some looking around for solutions and one of the solutions on devices that have had this in the past was to enable wifi, try downloading from the market, disable wifi, should be fine.
But when I tried enabling wifi it failed, and come up with a message "unable to scan for networks". the wifi setting then defaulted back to dissabled, automatically. wtf, i know there are wifi networks around, im in my room, on my PC, USING my wifi network which my phone was connected to previously.
Im stumped and need help
Click to expand...
Click to collapse
I had the same problem. I installed the software from the sony erikcon website to my computer, and then followed the process for updating the phone software. That did not work, since I had the latest software already. So then, I tried to REPAIR my phone software, and after that was done, my phone was functional again, and the wifi works without any problems.
Requirements:
* A PC connected to the Internet (preferably broadband)
* USB phone-to-PC connection. Please see the accessories compatibility list for your phone.
1.Run the software on the computer after it is installed.
2. Follow the procedure for UPDATE or REPAIR (if you already have the latest version).

Done all the "fixes" but still no OTAs. Now what?

I have done the ratchet update to add my serial number and it shows up. I have manually updated my tablet to .11, then to .11.1, then to .13, and then took it back to .11.1, but I still have a BOKAS tablet that does not get OTAs.
I have fully read the Serial No thread, I have PM'd Gary and gotten no response, I have called the ASUS helpline and been offered an RMA.
As it sits, I actually never have had the WiFi, BT or GPS issues and I don't have bleed on the screen. I love the tablet, but would like to get the updates.
Can anyone tell me from that list/rant above if I have missed anything? Why don't I see the OTA. I am in Minnesota, so I should have gotten it by now, right?
pbrauer said:
I have done the ratchet update to add my serial number and it shows up. I have manually updated my tablet to .11, then to .11.1, then to .13, and then took it back to .11.1, but I still have a BOKAS tablet that does not get OTAs.
I have fully read the Serial No thread, I have PM'd Gary and gotten no response, I have called the ASUS helpline and been offered an RMA.
As it sits, I actually never have had the WiFi, BT or GPS issues and I don't have bleed on the screen. I love the tablet, but would like to get the updates.
Can anyone tell me from that list/rant above if I have missed anything? Why don't I see the OTA. I am in Minnesota, so I should have gotten it by now, right?
Click to expand...
Click to collapse
Manually update it to .13 and then go to Settings > About Tablet > System Firmware Update and click 'Check Update' and it should say an update is available please check system tray or something like that and the update will be there.
I will try that again and let you know what happen
Even though I did it this way once prior, for the sake of completeness and to be sure I am following through on everything, I just did a manual upgrade to 9.4.2.13 and then got the Successful Upgrade message.
I went to the Settings and checked there, it shows my serial number and also that my build is .13.
I then went to System Firmware Update and selected Check Update. Reported back "there is no update available for your device currently"
Again, to make sure that it was not related to network or firewalls or anything like that, I connected to a different WiFi LAN and it still says "There is no update available for your device currently."
I was able to get the .14 build from the ASUS website so I have downloaded it from there, and will be manually updating again, but I would like to be able to get this running automatically at some point.
11.1 couldn't update to .13, according to various reports on xda because it was a "beta build" to correct certain issues with .11
.13 to .14 should have worked assuming the update checker could contact Asus' server. It's been known to act a bit wonky at times so that refreshing the update checker doesn't necessarily work.
yeah, well i tried everything, including clearing out the DMClient but it never worked.
I went ahead and updated manually to .14 and I will wait to see if it fails when the next release comes.

Skype on XS ICS

Has anyone managed to get Skype working with ICS? After initial install it works once. Then after it just refuses to log in and says that I have network issues...even if I'm connected to wifi...
try to install a lower version of skype
Bongo2k said:
Has anyone managed to get Skype working with ICS? After initial install it works once. Then after it just refuses to log in and says that I have network issues...even if I'm connected to wifi...
Click to expand...
Click to collapse
I've been using since day one of ICS release. Never had problems as you described.
Bongo2k said:
Has anyone managed to get Skype working with ICS? After initial install it works once. Then after it just refuses to log in and says that I have network issues...even if I'm connected to wifi...
Click to expand...
Click to collapse
mharckk said:
try to install a lower version of skype
Click to expand...
Click to collapse
I have had this problem, but it has nothing to do with ICS itself, it is the updated version of Skype and it has affected lots of users of different phones and different versions of Android. As suggested by mharckk, downgrade your version and untick the option in Goole Play to "Automatically Update". I did that, I am running an older version and have not upgraded since about a month ago and I no longer suffer any issues that are present in the current version, which included but are not limited to Skype signing me out every 30 minutes and then refusing to sign me back in, and when you try to sign in it tells you your username and password are wrong. You kill it and restart the app and it does not auto sign in. The list of issues goes on.
Google it and you will find the Skype forum in which this has been discussed and you will find links to an older version of Skype as an .APK, follow the steps, uninstall the version you have installed and remember to uncheck "Automatically Update" in Google Play, you will find it will work.
Hope that is some help to you.
Tried that, still complains about network problems. What version do you use
Bongo2k said:
Tried that, still complains about network problems. What version do you use
Click to expand...
Click to collapse
v2.7.0.907 is the version I am on, you can try using v2.6 and see if that helps with your network issues. I did occasionally have the "Wifi" connection issue on the latest version along with all the other errors, but not often, because it always signed me out.
Like I said, I have had zero issues with v2.7 try it and see, if your issues continue, then uninstall and find v2.6, see if that remedies your issues.
I hope it works.
Its working, sort of, tells me people are offline when they're online. Tells me messages are pending when I know they have been sent because i checked on my PC. I kinda need the official app because i rely on it for calls to my fiancee in the USA, else i'd be fine using IM+.
Bongo2k said:
Its working, sort of, tells me people are offline when they're online. Tells me messages are pending when I know they have been sent because i checked on my PC. I kinda need the official app because i rely on it for calls to my fiancee in the USA, else i'd be fine using IM+.
Click to expand...
Click to collapse
If you are using the version of Skype I suggested, it is then Official, just not the most recent version as the most recent version has major issues, there is a thread on the Skype forum about all these errors, yet Skype have not responded or even addressed the issues. And like you, I rely on Skype to talk to my fiancee in the US and the version I am on now, v2.7 is the most usable one I have found and the issues of the latest version do not exist.
I have seen what you described, I would suggest signing out and then back in if your Skype as been inactive for a long period of time, or just periodically sign out and back in, you will then see your contacts online, it occasionally happens to me.

No notifications using Wifi after Lollipop update

Hi everyone,
Last week, I updated my G3 to Lollipop. Ever since then, I have been unable to recieve app notifications when I am on wifi. When I turn off Wifi and use a regular signal, the notifications work fine. They also work fine when I have my phone in airplane mode, with wifi on. But, when I have wifi and the data signal on, they do not work. Ii have already done a factory reset to my phone once, and it has not resolved the issue. Is this a known bug? If so, is there a fix in place? If anyone knows, I'd appreciate any info, as this is becoming quite frustrating.
Matt
This is the dreaded WiFi Sync bug, It doesn't affect all WiFi spots. It just depends on the router you are connected to. It mainly stems from IPV6 issues. There is a fix in the works for the official OTA or you can root, and apply a fix for it. I believe Jasmine ROM has the fix in it, but I cannot say for sure as I do not run custom ROMS. I stick with stock.
This has only really affected me with GMail syncing with a 3rd party app at home. At work, I have no issues.
So, you can either root, flash the fix (search the forums and you'll find the issue) or you can wait until LG/Verizon release the patch for this, or go back to KK.

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