[Q] Bricked my mozart - 7 Mozart General

Okay i was trying to force update the latest 8107 update on my mozart and suddenly my computer went dead, and now my phone is bricked i guess, tried pulling out battery, tried hard resetting but it always goes back to the "Plug in to computer(when its installing updates picture).
Anyone else know what i can do now?

JasonWilton said:
Okay i was trying to force update the latest 8107 update on my mozart and suddenly my computer went dead, and now my phone is bricked i guess, tried pulling out battery, tried hard resetting but it always goes back to the "Plug in to computer(when its installing updates picture).
Anyone else know what i can do now?
Click to expand...
Click to collapse
My wife did the same by pulling the cable out on my mother in law's mozart. Unfortunately I had done the upgrade as a guest and as such didn't have a restore point as soon as she took the cable out.
So I unbricked by restarting with the power and vol down to get into the SPL and then flash a stock rom see thread with all the ROMs, then got windows (zune) to do all of the upgrades again.
After I got most of her data back from the cloud, the only real thing that she lost was her text messages, a few emails and some pictures that she haddn't sync'ed.
Let me know if you need more help via PM and I will see what I can do.

Related

XDA 2 Freezing on Boot Screen...Please Help

I have no idea what's going on with my XDA II. I have not done anything to modify or upgrade it recently. But suddenly the phone froze one day. I tried doing a soft reset but the phone just shut off. Kept pushing power button but nothing worked.
I then tried a hard reset which didn't work either. I finally just removed the battery and the sim card and then replaced them. My phone finally booted up and went through the standard hard reset sequence. I restored my backup information into the phone. Later on it froze again...with the same problem.
I finally got my phone working, but it freezes almost everytime I try to do something. When i do a reset, whether hard or soft, I get stuck at the boot screen with nothing happening. I reset it about 8 or 9 times before i get back into the phone and go through the intro to WM2003 again.
When i do get in, i can maybe make a call or two before the phone freezes up again. Don't know what to do, but really confused. I was going to contact o2 because the phone is still under warranty. However, I have upgraded to the TMobile 1.6 rom.
If anyone has any suggestions on how to fix this please let me know. If not, does anyone have the original o2 rom that I could get a hold of? Thanks for all the help in advanced.
Does the phone freeze after you restore backup or does it do it even when you use it from scratch after hard reset?
It freezes no matter what. Most of the time, it'll refuse a hard reset. I would reset it, hard reset it and the phone will just load up on the Tmobile screen and stay there. Sometimes i'll get that circle thing that shows the phone is doing a process...but it'll go in circles forever.
Sometime down the line it'll actually let me through. Then i'd do the whole WM2003 intro again.
So to answer that question, it's not only on my restore, the phone consistently freezes up.
Looks like it's time to avail of the warranty and have your phone replaced.
I know, but in order to do that I have to get the original rom because i'm on tmobile 1.6 rom.
Mate, did you try to reinstall the 1.6 rom? Maybe download the latest ROM version and try to install it from your dead device...
My phone is just freezing on the boot screen and sometimes i can actually get in and use the phone for a while. Does this still constitute it as dead?
Since I can't get past the boot screen most of the time, I can't connect the phone to the computer to install the 1.6 rom again.
However, I did get past the boot screen once and did manage to sync it with my computer and reinstall the 1.6 rom. No help...same problem...
Ok, i finally got in and managed to update the rom to the new O2 rom. Everything was working fine for a long time. I used the phone and no problems. I left the phone on the sync cradele over night and by morning the phone was frozen. Reset and getting stuck at boot again...
ANyone have any ideas?
i also get this problem.
I have found many ppl got this problem, but no one has solution.
so what is everyone doing about it?

Stuck at 11% and Tri Color Sreen when Flashing WM6 Rom

Obviously I'm a n00b I just got my 8525 yesterday, right away I upgraded to WM6 went all day today with it working fine, I installed a PockMSN and Windows Live anyways to keep it short I FIGURED I WOULD just RE-INSTALL Windows Mobile 6 to get a fresh phone (didnt know hard reset did the same) Actually it was the 3rd time I flashed the OS and RE-UPGRADED to WM6 to get a fresh phone!!!!
~heres the trouble~
In the middle of the reinstalling WM6 I accidentally reset my computer, didnt realize it right away and, got ERROR 260 I believe, anyways I followed the directions, took out the battery and reset, plugged the USB back and RAN the Offical WM6 Rom of HTC site again and it keeps getting stuck EVERYTIME at 11%, I have tried it like 10 times and it gets stuck at 11%, and I get the same ERROR. Says Communication error 260. I have tried everything I know reset the computer, changed USB cords, and Nothing, everytime it gets stuck at 11%!!!!!!
Any Ideas about how to get my 2 day old Hermes back??
(I know i did a n00bish thing and I am sorry)
same place everytime!!
I tried to reinstall Active Sync, changed USB cables, switched USB ports, nothing!! I keep getting ERROR 262 (thought it was 260 at 1st) and wont get past 11% says no connection. I do notice everytime i try this process, Active Sync isnt connected, but the Hermes is connected to the computer! Cause if it cant read the hermes it wouldnt be able to even start the update process. But 11% everytime its stops
nicknowsky said:
I tried to reinstall Active Sync, changed USB cables, switched USB ports, nothing!! I keep getting ERROR 262 (thought it was 260 at 1st) and wont get past 11% says no connection. I do notice everytime i try this process, Active Sync isnt connected, but the Hermes is connected to the computer! Cause if it cant read the hermes it wouldnt be able to even start the update process. But 11% everytime its stops
Click to expand...
Click to collapse
Perhaps you could try to flash using the sdcard method. So you would not be connected to a pc anymore. Who knows, it could solve your problem. I know one case where installing an official rom cured also a similar problem.
Quick summary of the sdcard method:
Use an empty sdcard formatted in FAT32
Copy the RUU_Signed.nbh file containing the OS to the card and rename it: hermimg.nbh
Enter bootloader mode (OK + POWER + Softreset). Normally, after the 3colors screen, you will get "Loading" followed by a description of what is on the card.
When ready, press power and... wait...
Good luck (The phone is NOT connected to the pc)
sounds good but I dont have a MicroSD card reader to do that. And I am using an Offical HTC WM6 ROM, thats all I ever used was the offical WM6 Rom from the AT&T site. Like I said, I was able to install WM6 already, but me being a complete idiot was Flashing the upgrade ROM to get the Hermes back to fresh phone factory settings. But I accidentally reset the computer in the middle of Flshing and since then I have never been able to get it to install again, everytime I turn on the phone I am stuck at the Tri-Color Screen, I am able to restart the upgrade process, but it stops at 11% says ERROR 262 and no connectivity!!
please anybody knows anything, this is the only thing I got, my mom got it for me! We cant afford to get a new one, or even fix it, it was a special present!
nicknowsky said:
please anybody knows anything, this is the only thing I got, my mom got it for me! We cant afford to get a new one, or even fix it, it was a special present!
Click to expand...
Click to collapse
Ok. I am a bit annoyed if you cannot try the sdflash method (BTW you can ask somebody having a PC to prepare the card for you.)
There are different things you can flash on your hermes. Radio, OS, Splash screens, Extended Rom,.... The most tricky thing is the radio rom as a failure there has a higher probability to brick your pda.
This is why i believe it is very dangerous to flash right away without some readings and understanding about what you do. i hope you had some experience here.
Did you first install hardspl (olipro 2.10 )? This is not mandatory but is a very good protection against bricking. (here the excellent guide of mrvanx: http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=30&Itemid=27 )
Did you flash also a radio rom? (Was it included in the "package" you wanted to flash?) If yes, i am a bit anxious that a stop at 11% is a problem... BUT, if you flashed a radio rom, it goes very, very, very... slowly. And gives the feeling that it freezes. For the "radio" part it is normal . I hope you did not stop the process too soon.
Once again, try the sdcard method. Or try to flash an official rom (most of the time containing a radio part...) and be patient. Can take till 25 minutes.
If this does not work, do not panic yet. Others had also problems before you: go there and start reading : http://forum.xda-developers.com/showthread.php?t=286755 and here http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
There is a hope to solve your problem. Good luck
Try to flash a radio ROM, turn the device on and if it stays at the bootloader screen (the tri colour screen) make a note of the version displayed. Hook up the device with USB cable, dont worry about activesync.
Download and unzip a radio ROM upgrade (try this one), run the exe, select your bootloader version on the screen....follow the screens through and see if it works.....radio roms take ages to flash so DO NOT disconnect your device.....if it doesnt work you most likely have a corrupted radio bootloader.............which is likely since the radio flash takes the longest ammount of time the reset probably occurred halfway through this.................unlucky
Give it a try though.
The lesson to learn here is to READ THRICE and flash once.....never ever disconnect your device out of impatience (which i suspect has happened many times on a radio flash) and be carefull these devices are expensive
mrvanx said:
The lesson to learn here is to READ THRICE and flash once.....never ever disconnect your device out of impatience (which i suspect has happened many times on a radio flash) and be carefull these devices are expensive
Click to expand...
Click to collapse
I could not say better
I know, the MicroSD method is nice, but when I got the phone the guy gave me a MicroSD card, but not the regular SD card to read it on computers ( i do have a card reader) Guys a super appreciate the replies> I am gonna try everything rite now, but real quick is my Hermes FUCT??? or is this error fixable??? It is just losing communication everytime at the exact same place, it just seems like something is fixable, but my sorry luck i cant get over the hump!! I will let ya'll know ASAP
okay, here is the thing, Every Hermes ROM update utility I have downloaded wont work, i start it and the VERIFY INFO ON HERMS windows appears about 2 minutes late I get ERROR 260 and it exits! Now when I use the OFFICAL WM6 upgrade ROM from the ATT/HTC site it seems to read the HERMES and wanna start the upgrade process, but thats where it ends at 11% No other RUU I have used or tried has even gotten that far, I just get ERROR 260 before it starts and I have to exit.
What it looks like is I cant communicate with my HERMES at ALL!! Active Sync wont see, only when I reset my computer and reset the HERMES and I plug it in a different USB port, it says Installing New Hardware and HTC USB something and then Hardware has installed and is now ready to use. But Active Sync wont recogniZe it
I'm sorry to tell you that but i think you ****ed up your phone and it is as useless as my ****ing jasjam.
please give us some detailed info s about your hermes like IPL SPL GSM STATUS....
When I am in Tri Color Mode I see.......
HERM100
IPL-1.04
HERM100
SPL-2.03
and SERIAL at bottom, then USB when I plug it in to my computer
I had upgraded to WM6 before on it, but me being a impulsive FOOL, i flashed it again to get me back to Factory Setting (didnt know HARD RESET did the same) and I accidentally RESET my computer in the middle of ROM Upgrading and ever since I cant get past 11% when I try to do it again (using the OFFICAL WM6 ROM from HTC)
and I cant get any communication with mtty although I dont know much about that app, I get a CANT load screen appear
is your phone KITL enabled.
hold the COMM manager button + POWER button + OK button (the one on the left side under the jog wheel) and reset with stylus.
if you see KITL dialogue then it is KITL enabled (MY bricked jasjam is KITL disabled)
if it is KITL enabled then read : http://wiki.xda-developers.com/index.php?pagename=PB_KITL_HERMES and your phone will be just fine.
if it is not then your phone is ****ed up just like mine
HA HA, me and my phone guy (well the guy who I bought my Hermes from) HAVE FOUND A FIX to get the phone outta Bootloader Mode and back into OS!! in my case WM6!! I have to do it 1 more time to fully confirm the method!!!!!!!! My friend is calling "SHOCKING THE PHONE" but not really shocking anything!! I am reluctant to share the method, but this site needs more people to actually HELP out others
nicknowsky said:
HA HA, me and my phone guy (well the guy who I bought my Hermes from) HAVE FOUND A FIX to get the phone outta Bootloader Mode and back into OS!! in my case WM6!! I have to do it 1 more time to fully confirm the method!!!!!!!! My friend is calling "SHOCKING THE PHONE" but not really shocking anything!! I am reluctant to share the method, but this site needs more people to actually HELP out others
Click to expand...
Click to collapse
Hey dude!
Would you kindly provide me the sulotion.
I would appreciate it.
nicknowsky said:
HA HA, me and my phone guy (well the guy who I bought my Hermes from) HAVE FOUND A FIX to get the phone outta Bootloader Mode and back into OS!! in my case WM6!! I have to do it 1 more time to fully confirm the method!!!!!!!! My friend is calling "SHOCKING THE PHONE" but not really shocking anything!! I am reluctant to share the method, but this site needs more people to actually HELP out others
Click to expand...
Click to collapse
Mmm... do i understand correctly your post? Are you hesitating to help others because your method is risky, or because you express some exasperation about people on this site? In this case, do not forget that all people here are exchanging ideas, questions etc on a totally free base without any obligation. In the limits of there knowledge. Encountering a problem after flashing a device is the only responsability of the user. We just try to help. But i prefer to believe that you found a method, still risky, that you need still to test
That said, it seems that there are an increasing number of hermes encountering a problem with the radio part. It seems that stopping a flash at 11% is a symptom of that. See some consolidation of those problems here: http://forum.xda-developers.com/showthread.php?t=349461
I hope you will find a solution for your problem and moreover i hope that none of you bought a hermes second hand with an already radio part problem. If so try always to get your money back...
I AM trying to confirm my method BEFORE i share it, because it might work on mine, and I dont wanna screw anyones hermes up more
nicknowsky said:
I AM trying to confirm my method BEFORE i share it, because it might work on mine, and I dont wanna screw anyones hermes up more
Click to expand...
Click to collapse
Why don't you answer my PMs????
Please tell me your sulotion and let me try that if you have any

[Q] Help needed to unbrick HD2 - After restoring WinMo rom

Hi guys,
I successfully flashed Android to my HD2 a few months back. I used what I believe is Cotulla's rom(?). However the other day my phone sorta died and whenever I plugged it into the charger it would vibrate go through the boot screen and reset at the "1234 go go go" stage. I read some reading on the forum and flashed it back to "RUU_Leo_S_HTC_WWE_3.14.405.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship" from the HTC website, using the SD card. Windows mobile restored the phone and I started using it again.
I tried to put android back on it and I think I unsuccessfully tried to update the radio after which the phone sorta died again. So I thought ok, no problem, lets get back to windows again. So I installed the HTC rom again through the SD card, which the screen told me was successful. But now I can't get the phone to boot or go into bootloader or anything. When I plug the charger in, I get a vibrate and HTC bootscreen, with the red writing at the bottom left and then dead to only do this again and again. If i pull out the charger, the phone just dies. Battery charge was about 50% when it died.
Any ideas or help on how to resurrect my beloved HD2 would be greatly appreciated!
*quick update*
I stuck the phone in the fridge for a while and managed to get it into the bootloader just once and flashed the official winmo rom again, which was successful but still dead phone!
What made you decide to stick the phone in the fridge??
What is your SPL version??
mentalityx said:
What made you decide to stick the phone in the fridge??
Click to expand...
Click to collapse
Probably the dozens of threads that talk about successfully flashing only when the phone has been cooled.
@op it doesn't look good. Usually the fridge trick working implies hardware overheating issues.
Just confirm please, its not a tmous right?
Samsamuel is right, i just read about it and thought hey, why not! plus it got a priceless look from the mrs! lol
It's definitely not TMOUS, its UK Virgin and the SPL was 3.03.0000 if I recall correctly.
When I cool it, I can get it into bootloader, but only once.
well, i still suspect its hardware and unfixable, but there have been cases where for whatever reason a rom suddenly seems to fix it. Try all the versions of the correct stock Rom.
Try the 1.43 the 1,66 and again the 3.14, wwe ones, chilling the phone well before each flash, a good 20 mins.

[Q] Need help with my phone SG isw11sc

Hi everyone,
I'm sorry if ever I'm posting this on the wrong section cause I'm not sure if this is a problem from android or samsung.
I'm not good at all when it comes to phone troubleshooting so I will try my luck and ask questions about what have happened to my phone just awhile ago. I got this phone from Japan(Samsung Galaxy SII Wimax isw11sc) months ago and I only use it for multimedia purposes as it is region locked and I am at another country atm. everything is running fine until my phone asked for a software update(not really sure what upgrade that was) and I decided to give it a shot and let it download the updates. I left it to do some chores and when I came back to check on it, it reboot looped itself on the AU(mobile phone company from japan) logo.
I did some research and found some things like hard reset and download mode. I tried to do the hard reset(power/home/volume up) method but I can't seem to access the settings instead, the phone keeps on showing me this "Preparing for S/W update. Please wait." after a few seconds, the phone will reset itself back to the reboot loop.
I tried to do the download mode using odin mode but then, I realized that my phone and computer won' connect via USB port because well, my phone won't boot. Also downloaded the manual driver but my pc won't recognize it.(win7 if that helps.)
Please tell me what have happened and what I can do to fix this problem, I don't really care if i lose everything that I have stored on my phone, I just want it to work again. Help will be much appreciated, Thank you.

Stuck in Firmware Update Mode

I recently purchased two new VS988 for an elderly friend of mine who loves his current G6 and was worried about LG getting out of the phone business. Trying to get the phones all set up for him I tried running the OTA updates which kept failing. After the OTA update process failed a dozen times or more I decided to try using the Windows VZW update utility. Finally, after a dozen tries the VZW utility finally managed to DL the FW to my computer but when it tried to install the FW it booted the phone into FW Update Mode and then failed to install. I have tried all of the listed methods of button presses to reboot the phone into any other mode but it always comes back to FW update mode. This morning I learned about the LGUP program and have given that a try and it stops at 4% with an error message that says "Error: 0x700A, ManipulateBootPT Failed"
I'm not sure what else to try. I'm using the cable that came in the box and a USB port on the back of my computer.
Any help/advice will be greatly appreciated.
Maybe turn of recovery mode
How am I supposed to do that? No matter what buttons I try pressing when rebooting the phone it always comes back into FW Update Mode. I tried running the recovery process and the Verizon updater program and that had the same problem.
Spazebar said:
How am I supposed to do that? No matter what buttons I try pressing when rebooting the phone it always comes back into FW Update Mode. I tried running the recovery process and the Verizon updater program and that had the same problem.
Click to expand...
Click to collapse
I had an old tablet before, that did the same thing turning off recovery fixed it
Ilikeandroidics said:
I had an old tablet before, that did the same thing turning off recovery fixed it
Click to expand...
Click to collapse
How do I turn off recovery?
Spazebar said:
How do I turn off recovery?
Click to expand...
Click to collapse
I don't recommend advice from that guy
The problem your having is stuck in download mode.
As long as you're not connected to a PC via USB and actively transferring a firmware file, you should be able to force shutdown by removing the battery and placing it back in (if possible) or pressing and holding Power for about 20 seconds. Then power on again normally.
Droidview said:
I don't recommend advice from that guy
The problem you having is stuck in download mode.
As long as you're not connected to a PC via USB and actively transferring a firmware file, you should be able to force shutdown by removing the battery and placing it back in (if possible) or pressing and holding Power for about 20 seconds. Then power on again normally.
Click to expand...
Click to collapse
Thanks I'll try that tomorrow
Spazebar said:
Thanks I'll try that tomorrow
Click to expand...
Click to collapse
Hey, did my information help?
Unfortunately nothing has worked I just ended up with two bricked phones. Thankfully they were just supposed to be back up phones for somebody that is unlikely to need them and can afford buying another replacement if something ever actually does happen to his primary. He has a lot of accessibility issues in a really prefers having the the buttons on the back of the phone so he doesn't keep turning it off accidentally.
Spazebar said:
Unfortunately nothing has worked I just ended up with two bricked phones. Thankfully they were just supposed to be back up phones for somebody that is unlikely to need them and can afford buying another replacement if something ever actually does happen to his primary. He has a lot of accessibility issues in a really prefers having the the buttons on the back of the phone so he doesn't keep turning it off accidentally.
Click to expand...
Click to collapse
If your android was stuck in recovery mode (as i know it), you could of just factory reset right?
forgive me it's been a couple of months since I bothered messing around with them but I believe it's not a generic recovery mode you know where you've got those four text options at the top you know and the Android with the exclamation point coming out of its chest but instead it's a firmware update mode. No amount of software tools or button key presses and we'll get the phones to do anything else. Both phones are dead right now cuz I just wanted to confirm what I was telling you whatever they managed to charge up later I will make sure what I'm saying is correct and I will let you know otherwise
If this is the screen you see, then i regret to inform you that your phone might have been bricked the entire time and you couldn't save it (unless you get new firmware for you device and install it). Trust me i had this experience before.
This is what I get. I try running the the Verizon LG update utility on the computer and after it reaches 11% or something like that it fails
Spazebar said:
This is what I get. I try running the the Verizon LG update utility on the computer and after it reaches 11% or something like that it fails
View attachment 5502673
Click to expand...
Click to collapse
Welp, my last geuss at this is that the previous owner got something like a virus to prevent the firmware update to continue. i've only worked with lg phones a few times, but those phones where very old (2008) and did not run android
Thanks for trying. I've given up and my friend didn't even get upset about it. Whatever went wrong happened when I tried to manually update them because the OTA kept failing. If he buys any more backups in the future I'll find him something a little more recent.

Categories

Resources