Yesterday i updated my lumia 800 with the latest firmware and OS. Prior to update the full battery capacity was 1485 and charged upto 1372. The battery seems to last long now. I also got the network setup app from nokia.
Seems Improved :
1. Battery life
2. Smoothness
Problems :
1. The screen is very dull when set to automatic. It makes the screen look ugly
2. The battery first shows 1475 as full charge capacity later it shows 1445 and it decreases as we use and charge again. But still in detailed battery status full charge capacity shows 1475.
3. No audio improvement and they havent fixed the annoying crack sound while changing tracks(My htc touch 2 produces better audio)
4. Sometimes it freezes
5. No improvement in camera its default mode is macro.
6. Wifi issue is still not fixed
I wish i bough Samsung WP 7.5. Nokia flagship has lot of problems and they still haven't fixed it.
Also i dont have nokia music app. I am located in India.
Previously when ever i opened office and connected to skydrive it gave an error "encountered problem" . Now after flashing the new firmware i did a hard reset and tat problem was solved.
UPDATE :
The full battery capacity is decreasing its now at 1390...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened. I will charge to 100% and i will post the status.
1. Screen adopts to brightness of environment. Why do you need bright screen at night?
4. Haven't any freezes for all the time I have this device. When does your device freeze?
5. Mine lumia saves focus setting and does not revert to macro.
6. What issue with wifi?
Chipsaru said:
1. Screen adopts to brightness of environment. Why do you need bright screen at night?
4. Haven't any freezes for all the time I have this device. When does your device freeze?
5. Mine lumia saves focus setting and does not revert to macro.
6. What issue with wifi?
Click to expand...
Click to collapse
+1 on all points.
1. Night its fine. What about the day? Its very dull.
4. While scrolling but not always
5. It does save the settings. But still the camera quality is poor inspite of using carl zeiss lens.
6. While resuming it doesnt connect at times.
Also have you guys tried the WLAN tes? When ever i touch the option, it exits the acreen and opens the previous screen?
1. Hmm... At bright light it automatically sets high backlight setting, tested it yesterday. Your device doesn't?
4. Scrolling main menu? Maybe your device is faulty.
5. So there is no problem with defaults I assume. In any case phone camera is not dslr and "carl zeiss lens" here is just a plastic marketing thing. But for quick photos of documents etc its quality is acceptable as for me.
6. Your access point is hidden? I'm using 3 wifi networks (wpa2, not hidden) with my lumia and it always has stable connection (and it reconnects after sleep but it is feature, not a bug).
After doing the update the led light behind my 3 buttons stopped working.
I havent noticed any improvements in the battery life as im still only getting around 22 hours on a full charge.
Also the screen seems to be alot darker now that before the update.
Thats after setting the brightness to full.
The soft keys only light if low or auto brightness is used now.
Chipsaru said:
1. Hmm... At bright light it automatically sets high backlight setting, tested it yesterday. Your device doesn't?
4. Scrolling main menu? Maybe your device is faulty.
5. So there is no problem with defaults I assume. In any case phone camera is not dslr and "carl zeiss lens" here is just a plastic marketing thing. But for quick photos of documents etc its quality is acceptable as for me.
6. Your access point is hidden? I'm using 3 wifi networks (wpa2, not hidden) with my lumia and it always has stable connection (and it reconnects after sleep but it is feature, not a bug).
Click to expand...
Click to collapse
4. When scrolling through applications in the apphilights or markerplace(maybe because of the internet speed??)
6.No the access point is not hidden. Its doesnt connect sometimes. Most of the time its fine
Have you tried the WLAN testing in diagnostics?? Its the last option.
Since the last patch my phone reboots. It doesn't do it all the time. Once irs on its fine. But if I turn it of for an hour or more then when I turn it back on it'll reboot 2-4 times before it settles down.
Anyone else had this?
I saw a thread in nokia forums(india) reg reboot issue. Btw have you tried a hard reset? Or restore it to 7740 using zune
rajan17_88 said:
4. When scrolling through applications in the apphilights or markerplace(maybe because of the internet speed??)
6.No the access point is not hidden. Its doesnt connect sometimes. Most of the time its fine
Have you tried the WLAN testing in diagnostics?? Its the last option.
Click to expand...
Click to collapse
4. It must be a lag while loading content. Nothing serious I think.
I think that WLAN setting in diagnostics is for Lumia 900, like gyroscope.
I have another question. In ouor call logs i dont see the duration of our call. Is it another limitation in the OS or i am not seeing properly??
rajan17_88 said:
I have another question. In ouor call logs i dont see the duration of our call. Is it another limitation in the OS or i am not seeing properly??
Click to expand...
Click to collapse
This is a limitation of Windows Phone. I'm sure something will come in the future...
UPDATE :
The full battery capacity is decreasing its now at 1370...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened.
For every charge the battery capacity decreases
I've heard of the decreasing battery problem several times. I can't check on mine since I just sent it in becaus of a faulty display. I would recommend to contact Nokia via mail or via twitter (@NokiaHelps). They usually respond very fast...
rajan17_88 said:
UPDATE :
The full battery capacity is decreasing its now at 1370...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened.
For every charge the battery capacity decreases
Click to expand...
Click to collapse
Yes you should return for full price and buy a replacement. An exchange could be a refurbished phone.
Your phone is broken*, why wouldn't you return it?
(* Before someone says it's a firmware issue, this might be so but right now the phone is not operating as it should and thus is broken in the eyes of the user)
the battery has reduced to 1300 and its reducing. Its only been 15 days since i bought it. I am going to replace it with new one or getting my money back!!!
This is from the nokia forums
"I spoke to a representative at a Nokia care point today, and he started all phones showing over 1000 are not faulty and may not be eligs le to be replaced.
I'm getting increasingly frustrated with the poor battery performance on these phones , and apparently it is not just yself with their batteries only varying to around 80% advertised capacity"
I am not sure whether they will replace it!!!! ohh got its really frustrating! I spent so much money on this!
rajan17_88 said:
This is from the nokia forums
"I spoke to a representative at a Nokia care point today, and he started all phones showing over 1000 are not faulty and may not be eligs le to be replaced.
I'm getting increasingly frustrated with the poor battery performance on these phones , and apparently it is not just yself with their batteries only varying to around 80% advertised capacity"
I am not sure whether they will replace it!!!! ohh got its really frustrating! I spent so much money on this!
Click to expand...
Click to collapse
How old is the phone? Can you return it within the 14 day grace period?
I don't have problem with decreasing battery capacity. Because if it decrease, I would not know it! The phone cannot show my battery capacity anymore and display '?' sign on battery meter!
On device testing tool shows 0v, 0mah 0 everything Yay! I am running on oxygen power!
Related
Wow. It's lush. What a really good-looking phone. Having already owned the Kaiser, Diamond and TouchPro, I'm looking forward to getting my teeth into this over the weekend.
Update:
Cool things:
1. Exchange and push email setup easily and working perfectly.
2. Great battery life.
Problems:
1. When I press the power button momentarily (in the hope of switching the screen off) it gives me power off and profile options. There doesn't seem to be a way of just switching the screen off easily.
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
3. it's not easy to play solitaire! Although they have included it (phew) it's more than a little tedious with number presses. And there's no option for cumulative and vegas scoring. What kind of solitaire is THAT?
4. Sometimes it seems I need to press the "call" or "end call" keys extra hard. I have started pressing the "end call" key twice as a matter of course, just to be sure.
5. "Batti" doesn't work.
I too am searching for a quick and easy one key click to lock & turn off the display.....my Palm Treo Pro and Touch had this ability.....quick check email/txt, then hit key and it turns off display & locks for pocket protection....
baliles said:
I too am searching for a quick and easy one key click to lock & turn off the display.....my Palm Treo Pro and Touch had this ability.....quick check email/txt, then hit key and it turns off display & locks for pocket protection....
Click to expand...
Click to collapse
Press and hold the call end key to lock the phone quickly (and dim the screen). This is the same as the S710 and S730.
You can also set this lock to kick in automatically after x minutes in the settings menu as well
rb14 said:
Wow. It's lush. What a really good-looking phone. Having already owned the Kaiser, Diamond and TouchPro, I'm looking forward to getting my teeth into this over the weekend.
Click to expand...
Click to collapse
I must admit, I have had this a couple of days now and am soooo impressed (I have an S710 before). I had decided to go for the Touch Pro but after 3 faulty handsets and the experience of the really buggy software (does ANYBODY really think a daily reboot is acceptable) I decided to wait for this one.
But the one thing that stands out more than anything else on this phone is that with 3G push mail, wifi on full time, bluetooth on, a bit of GPS use loads of calls and general use, I am getting almost 24 hours out of the battery. That alone is worth the upgrade
networkguy said:
Press and hold the call end key to lock the phone quickly (and dim the screen). This is the same as the S710 and S730.
You can also set this lock to kick in automatically after x minutes in the settings menu as well
Click to expand...
Click to collapse
Yeah, got there in the end. Nevertheless, I'd prefer a single-touch operation.
networkguy said:
I must admit, I have had this a couple of days now and am soooo impressed (I have an S710 before). I had decided to go for the Touch Pro but after 3 faulty handsets and the experience of the really buggy software (does ANYBODY really think a daily reboot is acceptable) I decided to wait for this one.
But the one thing that stands out more than anything else on this phone is that with 3G push mail, wifi on full time, bluetooth on, a bit of GPS use loads of calls and general use, I am getting almost 24 hours out of the battery. That alone is worth the upgrade
Click to expand...
Click to collapse
My experience with the TouchPro is certainly not as bad as yours. I love it still. Originally the battery life wasn't better than a day, but it would easily last that. It was totally stable. Always. And once I upgraded the firmware and radio, it became a different animal altogether. I usually get two days out of it with good use. Sometimes three.
The S740 is actually for my less-geeky partner who I think will find it easier. Now though, I have it for a few weeks' "testing" and if I prefer it...
...well, you know. Who's in charge here?
rb14 said:
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
Click to expand...
Click to collapse
Yes, it does show all-day items. And to show more upcoming appointments just hit right softkey ("Today").
I'm thinking of upgrading from an S730, which suffers really badly from a lack of memory (64Mb). I know the S740 has 256Mb RAM but can anyone tell me how much is actually available after a soft-reset? This is the figure that's displayed as "Available Memory" on the "About" screen under the Settings menu.
Thanks
I'm wondering about battery life...
playerkiller said:
I'm wondering about battery life...
Click to expand...
Click to collapse
It's the best I have seen on any Windows smart phone EVER.
Today I left the house at 9, took the family on the train to London (a 2 hour trip) for which I spent most of the time with my son watching the progress of the train using the GPS and Google Maps whilst using the free WiFi on the train for data.
Push mail has been running all day and because it was central London, I got a good HSPDA signal for most of the time. I also made a handfull of calls during the day
We then spent the day around London (all that time on the underground with no signal always hammers a phone battery), I took a load of pictures and then we cam home again this evening (again tracking with GPS) and when I got home, the phone connected to the wifi and I synced all the photos back to my home PC. It is now nearly 10.30
So right here right now, my battery level is showing as 61%
boggle said:
I know the S740 has 256Mb RAM but can anyone tell me how much is actually available after a soft-reset?
Click to expand...
Click to collapse
I currently have:
Available Memory: 125.34MB
Total Memory: 187.48MB
Please note that I have a few utilities running in the background, so available memory might be even a little bit higher when you first boot it.
networkguy said:
It's the best I have seen on any Windows smart phone EVER.
Click to expand...
Click to collapse
My experience exactly. I don't quite understand how does this phone manages to get so much out of its 1000mAh battery, but it's amazing. It easily kills my previous PDA - TyTN II (which had 1350mAh) in terms of battery life in both standby and heavy usage
rb14 said:
Update:
Cool things:
1. Exchange and push email setup easily and working perfectly.
Problems:
1. When I press the power button momentarily (in the hope of switching the screen off) it gives me power off and profile options. There doesn't seem to be a way of just switching the screen off easily.
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
Click to expand...
Click to collapse
1 - Of course, this is a smartphone, not a PDA running WM6.1 Standard, it's the OS
I've received it yesterday and it works like a charm. Just wish there was a non-slider version, because the front keypad is good, that I don't need the qwerty keyboard.
networkguy said:
It's the best I have seen on any Windows smart phone EVER.
Today I left the house at 9, took the family on the train to London (a 2 hour trip) for which I spent most of the time with my son watching the progress of the train using the GPS and Google Maps whilst using the free WiFi on the train for data.
Push mail has been running all day and because it was central London, I got a good HSPDA signal for most of the time. I also made a handfull of calls during the day
We then spent the day around London (all that time on the underground with no signal always hammers a phone battery), I took a load of pictures and then we cam home again this evening (again tracking with GPS) and when I got home, the phone connected to the wifi and I synced all the photos back to my home PC. It is now nearly 10.30
So right here right now, my battery level is showing as 61%
Click to expand...
Click to collapse
I'm with you on this. I was out of London for the weekend, playing, bluetoothing, GPSing, left it on all weekend and used the alarm, and came back with battery life to spare. That's cool.
karhoe said:
1 - Of course, this is a smartphone, not a PDA running WM6.1 Standard, it's the OS
Click to expand...
Click to collapse
Yeah I know that. My point was probably poorly made. I was trying to make two points: that push email through Exchange is working perfectly with no issues and that setting it up was easy.
I so want this phone. As soon as I saw it online my jaw dropped, lol. Having owned 3 htc touches, a s710 vox and s621, i can say I do like HTC products, lol. I just got my 3rd touch, but it just doesn't feel right, the touch screen seems bad (my iphone spoiled me i think), and i can find a good reliable keyboard, so I think im gonna sell it and get another s710 until this phones comes down a bit.
Just curious, where did everyone on here get theirs from, and what kind of prices? I am in Canada, so I won't be able to buy it from a retail outlet
I got mine from Clove Technology in the UK and I'm sure they'll ship if you ask them nicely. I've used them for all my HTC phone purchases and plenty of other gear; they're very good to work with.
the 'amazing' 710
Guys
like everyone else I like the phone, however, I am just not getting the amazing battery life you are talking about.
From my phone on a full charge I am getting: -
Standby time - 6.5 hours
Talk Time - 53 minutes
Device usage - 4 hours 11 minutes
this is without Push E mail (polling every 5 mins) moderate use of wifi and GPS (less than 10 mins) and occasional but consistent use of OCS (office communicator mobile with power saving settings activated for those of you that know it)
so I wondered if people could read from their settings and post, I cant really handle another phone that needs 2 or 3 batterys in a day!
Kerry
S74 not S710
kerryburn said:
Guys
like everyone else I like the phone, however, I am just not getting the amazing battery life you are talking about.
From my phone on a full charge I am getting: -
Standby time - 6.5 hours
Talk Time - 53 minutes
Device usage - 4 hours 11 minutes
this is without Push E mail (polling every 5 mins) moderate use of wifi and GPS (less than 10 mins) and occasional but consistent use of OCS (office communicator mobile with power saving settings activated for those of you that know it)
so I wondered if people could read from their settings and post, I cant really handle another phone that needs 2 or 3 batterys in a day!
Kerry
Click to expand...
Click to collapse
I think you'll find they were talking about the S740 not the S710.
Apologies guys
Typo on my part, thanks Pete,
I do mean the 740, that is what i am using, I had the 710 before hence my mistake!
I have turned off HSDPA, moved to manual polling on e mail to see if this improves the appalling figures.
Pete now I have corrected this, do you have a 740 and if so what is your performance??
Kerry
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
i experience the same thing when playing games. about 5 mins into the game, i start to feel the back buttons and camera part start to get really really warm. im really bothered by it.
Its all common in android devices but i believe Sony android is very fast draining battery!!!
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
1, 2 and 6 I can believe and can be caused by a variety of reasons. 3,4 and 5 point to a defective phone. I am assuming you are using the charger that came with the phone.
Sent from my LG-H901 using Tapatalk
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
A full factory reset fixed my heating problems.
Sent from my LG-H901 using Tapatalk
adambean said:
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
Click to expand...
Click to collapse
Is picasa sync even a thing anymore? I thought it was all replaced with Google Photos.
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
adambean said:
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
Click to expand...
Click to collapse
I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
My V10 got so hot I thought it was going to catch fire. On night it was plugged into my powerpack charging, I woke up and the phone had shut off and it was hotter than I've ever seen a phone get. Like it shut off and just removed all restriction to the power just dumping into it. Kinda scary.
I did end up sending my V10 back under my 14 day return period. I've got another one coming tomorrow. Hopefully it will have no issues
When you sleep, does your phone sleep, or does it stay up all night and crunch 1s and 0s? Rate this thread to express how you deem the speed at which the Essential Phone's battery drains under standby conditions. A higher rating indicates that when the phone is not in use, the battery drains minimally.
Then, drop a comment if you have anything to add!
7.1.1 Nougant 10 hours sleep mode 2% battery drain how can it get much better than this? Wifi & cellular on with bluetooth off.
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Tom23824 said:
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Click to expand...
Click to collapse
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Ricky Vercetti said:
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Click to expand...
Click to collapse
If reset to factory doesn't work, then for sure it's battery issue.
Ricky Vercetti said:
Hi, I have the same problem , since yesterday battery drain from 100% to 0% in 3h with no apps, no Google account, no Wifi, no SIM inserted , no bluetooth.
Recently I boot from recovery and made Wipe data / reset, loosing all mi data, but phone continue draining, any ideas? or it is a problem with Battery?
I bought the phone in Amazon.com and I from Spain, I hope the can help me
Click to expand...
Click to collapse
Could well be the battery, or possibly hardware (so don't let them reseal phone until new battery proven to last), though before getting it changed I'd reflash the Essential stock factory firmware from here as you do not know it's history,
https://www.essential.com/developer/current-builds
(Or from the XDA thread with all the stock images, if in the future this link no longer works)
---------- Post added at 09:06 PM ---------- Previous post was at 08:58 PM ----------
Tom23824 said:
hello,
PH1 phone is having problem to hold charge.
I hardly use the phone but lately battery is not able to keep the charge.
I deleted atleast 20 apps that were recently installed and still did not see any improvement.
I turned off notifications from almost all apps (except for very important apps).
Screen timeout is using standard setting.
Any ideas???
Click to expand...
Click to collapse
Did you fix this?
Try boot into safe mode & see how that goes.
Turn off WIFI & Bluetooth scanning
Check you haven't got malware like a crypto miner (run good anti virus and look at what processes are running under developer options)
Reflash stock ROM
Change battery (as per my post above)
Thanks IronRoo & chanh2018.
Days ago I reflashed to Android 10, January patch, and calibrated the battery and now in 1 hour spends about 8%, either without data or with data.
I don't know why, but the top of the phone is always warm, and before isn't.
For now I prefer no open the essential at risk to crash the display panel.
Thanks!
Got this reply from Essential some time ago (before they went belly up) and it helped me:
here are some common ways that the battery can drain more quickly: Things like signal strength of your cellular connection (more power is needed to maintain a weak connection), how often apps wake up to check for new data (social media apps are the biggest hit), screen brightness (huge impact) and how often the screen is used, and other active connections (WiFi, Bluetooth, GPS, NFC), can all impact how long the device can be used before needing a charge.
If this issue just started in the last few weeks, I would recommend reviewing any third-party apps that you might have downloaded/updated when the issue first started and try uninstalling them temporarily if possible, as that would be a common reason for sudden battery drain.
You can also put the device into Safe Mode to limit running apps to just base software for testing. This would help isolate the issue to rule out any third-party app issues causing the drain and narrow down where the problem might be.
To put the device into Safe Mode:
- Press and hold the Power Button
- On the screen, tap and hold Power Off
- Confirm you want to Reboot to Safe Mode by selecting OK
Once in Safe Mode, you can observe the device and see if the same battery drain is noticed. If you are not seeing the same drain in Safe Mode, a third-party app would be the cause. Once testing is complete, you can reboot the device with the power button as you normally would to bring it out of Safe Mode.
Once out of safe mode, test to see if the issue persists for at least a day.
If the issue persists, I would suggest the following:
- Turn "Off" battery saver if "On" and charge your device to 100%
- Use the device as normally until it reaches 25%
- Take the following screenshots:
Visit Settings > Battery and capture the entire page (you may need to scroll down and take several screenshots to capture everything)
In the same menu, tap the 3 dots icon on the top right corner
Tap Battery Usage and capture the entire page (you may need to scroll down and take several screenshots to capture everything)
You can toggle airplane mode off, bringing back mobile functionality while in Safe Mode. The next step here would be to run the aforementioned battery tests.
Click to expand...
Click to collapse
OH so i'm not alone... i guess it's the software issues.
after my 5th factory restores my app keep crashing...
takashiyeo said:
after my 5th factory restores my app keep crashing...
Click to expand...
Click to collapse
Did you restore app data after reset?
Which android version are you on? Latest stock?
All apps crashing? Or just one or two?
System apps OK?
If you have reset 5x and still have issue, guess you should reflash the stock ROM.
(Side note: Today my phone lost a lot of power very quickly on standy, 20% in about 3hrs, only app showing as using battery was Google Play services, showing only 1%( strangely?) with nothing else showing when including system apps. Have just rebooted, will see if it continues, think Google Play updated yesterday (Beta ver). Though don't suppose our issues are related)
chanh2018 said:
If reset to factory doesn't work, then for sure it's battery issue.
Click to expand...
Click to collapse
Hi, 3 days ago I replaced de battery and also made factory reset and now the phone continue drain, about 100% to 0% in 12hours. Two month ago I reflashed to stock Android 10 - January and always the same problem. Now has February Patch, but always I try with Android 10, Witch version do you have?
IronRoo said:
Could well be the battery, or possibly hardware (so don't let them reseal phone until new battery proven to last), though before getting it changed I'd reflash the Essential stock factory firmware from here as you do not know it's history,
https://www.essential.com/developer/current-builds
(Or from the XDA thread with all the stock images, if in the future this link no longer works)
---------- Post added at 09:06 PM ---------- Previous post was at 08:58 PM ----------
Did you fix this?
Try boot into safe mode & see how that goes.
Turn off WIFI & Bluetooth scanning
Check you haven't got malware like a crypto miner (run good anti virus and look at what processes are running under developer options)
Reflash stock ROM
Change battery (as per my post above)
Click to expand...
Click to collapse
Tom23824 said:
Got this reply from Essential some time ago (before they went belly up) and it helped me:
Click to expand...
Click to collapse
Hi, how they help you?
takashiyeo said:
OH so i'm not alone... i guess it's the software issues.
Click to expand...
Click to collapse
Personally I think that is a hardware issue, I try everything but install Android 9 or lower. But now the phone has the boot loader locked and I can't remember all steps to make the downgrade
IronRoo said:
Did you restore app data after reset?
Which android version are you on? Latest stock?
All apps crashing? Or just one or two?
System apps OK?
If you have reset 5x and still have issue, guess you should reflash the stock ROM.
(Side note: Today my phone lost a lot of power very quickly on standy, 20% in about 3hrs, only app showing as using battery was Google Play services, showing only 1%( strangely?) with nothing else showing when including system apps. Have just rebooted, will see if it continues, think Google Play updated yesterday (Beta ver). Though don't suppose our issues are related)
Click to expand...
Click to collapse
me too in using battery, normally doesn't appears nothing.
Change battery will helps.
3rd party battery cost about SGD 25 usually come along with the tool to open the phone
Glue/tape to stick back the LCD to the phone $1 - $2
If you mess up like me breaking the LCD you need to spend another SGD 25- 40 on the screen.
Hairdryer blow against the LCD to soften the glue, use the suction cup to remove LCD do remove with care there's cable attached to the phone at the back of the LCD and you might accidentally splitting the LCD films, remove all the screws cable(shortest screws) four corners of the plate(medium screws) near the middle(longest screw), remove the plate from the right side because left side is slotted into the frame of the phone, remove two screw to remove the cover that support the battery ribbon, slowly/carefully remove the battery that was stick on the phone start from the side slowly pull up or you also can use hairdryer to soften the glue/tape, use the tape given by the seller to stick the battery to the phone and just put back everything.
*Do remember to put back the black rubber that is on the front camera*
Pardon me for my bad English. ?
Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
Click to expand...
Click to collapse
It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
Click to expand...
Click to collapse
I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
Click to expand...
Click to collapse
Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
Click to expand...
Click to collapse
I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.
I need a cell phone and I thoroughly enjoy taking photos with my phone. The Sony Xperia 5 II, and other Experia with Photo Pro, are unique in the world of camera phones. Yesterday, around 2 o'clock, my Xperia 5 II bricked. It wouldn't turn on. Connected to a charger the red LED light didn't come on and the phone didn't charge. I panicked at the thought of no cell phone and started thinking of alternatives. They're all pretty much the same for me until we get to the camera.
I don't do social media, I've never zoomed, I don't play games but Calendar, Keep, Maps, Photos, GMail, and messages are used by me every single day. My phone tells me when your birthday is, when my phone bill is due to be paid, and when it's time to take my pills. First thing in the morning I read the headlines on my phone. Depressing.
All cell phones do all these thing pretty much the same.
But, the cameras are different. I am hooked on the shutter button on my Xperia 5 II and the volume button used to do digital zoom. I love Photo Pro which moves the operation to something other than excellent point-and-shoot. I've had Pixels and Xiaomi and Huawei but I'm hooked on Sony Xperia with Photo Pro.
I don't know why my Sony Xperia 5 II bricked and I don't know why it came back to life. I've been checking frequently to see if an app or an update is draining the battery and that's negative. So, life goes on. I'm hoping the Xperia 5 III comes out soon enough that my sister can bring me one.
What OS version?
Any other odd behavior?
Version 92.0.4515.157 (Official Build) (64-bit)
No other oddities. I've been checking frequently to see if something is draining the battery and so far it's not.
Wait, wrong version.
Android 11
Build Number 58.1.A.5.280
Any chance it could have got infected by a rootkit?
If so factory reset.
Otherwise probably hardware.
The reset will sort it out more than likely if not hardware.
Regardless backup all critical data redundantly to at least 2 hdds now... while you still can.
Okay, my guess now that the panic has passed. My normal routine is to charge my phone to 80% before bed and then to power down. In the morning, I turn on the phone. Perhaps once a month I forget my routine. If I forgot and the phone had power it could have downloaded an update that somehow drained the battery. That would have made the battery drain to zero around mid-morning.
I downloaded and read the manual for the 5 II and it said that if the battery drains to zero, plugging it in will not do anything for around ten minutes. That would explain the LED not lighting up when I plugged in the phone. Then, when it sat idle for the next night the battery percolated a bit and got enough power to show the "Battery Zero" icon when I picked it up and pressed the power button. But, as the manual said, the LED didn't come on for a while.
Whatever it was, everyone is working fine now. I wish all hysterical panics could be solved so easily.
Yay!
Consider disabling auto updates before it does toast your phone...
I will when I read the manual again and find out where that is. I did a search in "settings" for "auto" and got nothing that gives an option of auto-update or manual.
patrickt said:
I will when I read the manual again and find out where that is. I did a search in "settings" for "auto" and got nothing that gives an option of auto-update or manual.
Click to expand...
Click to collapse
I use Package Disabler. Carrier phones don't give you that options. It can be killed with a adb edit but it's a pain to reenable then if you want it.
Package Disabler lets you easily disable apks on the fly. Useful for troubleshooting too. It will also completely clear apk data leaving no null marks unlike doing it in settings.
Home - Package Disabler
The only NON-root solution that let’s you disable any unwanted packages that come pre-installed / installed with your phone / tablet.
www.packagedisabler.com