Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
Nope, maybe try a tiny dab of superglue?
Well I know it is an easy fix I just thought it was kinda weird and wanted to know if I was the only one who had this problem
Yup happened to me. But on the other side. The USB side. Cant sseem to attach the pic from my tfp
i had this happen to me right out of the box! plugged the device in to charge then unplug after full charge then this happened.
susko said:
Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
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Yes! It's a piece of crap! And I tried to RMA to Asus but they want the bad one back and then they'll send out a new or fixed one. So how is a person supposed to charge the tablet with no power cord? Very disappointing, Asus! They've sent me several follow up surveys to the phone calls and emails and I've told them how I feel about this. They don't seem to respond after that... Haha! Oh, well. The superglue route is probably the best way to go, anyhow.
My cable came apart like that the first time I used it. I carefully removed it from the connector on my tablet so as not to damage any wires, and then pushed the cap back on until it clicked and it hasn't come off since.
I think the problem is that the black cap isn't properly seated over the connector on some charging cables so the little clips on the inside never engaged. I have a half dozen chargers for the TF Prime and 3 were like this.
This is definitely something that might scare you the first time you try to unplug your connector, but it isn't a huge problem unless you rip out the wires or something.
My wife's did this the first time we unplugged it. I used a few drops of super glue on it and it has never come apart again. Mine on the other hand never had the issue. I think there was a batch of the plugs that they never put the glue on them so they weren't sealed when they got shipped. Put a few drops of glue on it and seal it up and enjoy the full use of the USB plug
Sent from my Transformer Prime TF201 using xda premium
Related
So my tablet stopped charging yesterday. I know a lot of people are having issues with their wall charger, but I think my problem is due to the 40 pin connector. It looks like two or three of the pins got bent (not sure how). Every time I plug it in, it has a light crunching feeling. The wire to tablet connection is not sturdy at all and tends to bend downwards due to a lack of support in the tablet. Asus is sending me info on how to return the device. The tablet has been amazing other than this poor design. Anyone else having this issue?
punkcitykid said:
So my tablet stopped charging yesterday. I know a lot of people are having issues with their wall charger, but I think my problem is due to the 40 pin connector. It looks like two or three of the pins got bent (not sure how). Every time I plug it in, it has a light crunching feeling. The wire to tablet connection is not sturdy at all and tends to bend downwards due to a lack of support in the tablet. Asus is sending me info on how to return the device. The tablet has been amazing other than this poor design. Anyone else having this issue?
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Mine wouldn't charge/transfer data but that's because the connector fell apart. Not sure how your pins managed to get bent, but it should be easily rectified via RMA. Until you get your new charger you could probably snag an OG TF charger and use that. However, I would also check the socket on the Prime itself, see if there is anything "odd?" going on in there that could have bent the pins (and possibly do it again once you get another charger).
same problem here- I started another thread. the tablet will no longer charge. It was intermittent at first. sometimes it would stop charging without ever removing the charger or 40 pin connector from the device.
I don't know if it is just a bad charger/cable , or if there is something wrong internally on the tablet. I will be shipping mine back for full refund from where i purchased, unless there is something else to try?
Just a little jab at our S3 owning friends..http://www.theinquirer.net/inquirer/news/2186006/samsung-galaxy-s3-handset-catches
mmm I wonder if Apple is already preparing another lawsuit against Samsung. After all they came first with their exploding iPhones!!
The link is broken but we all already know the article...
I'm 99% sure that this isn't samsung's fault but instead the user's. Also, the HTC One X has done this before.
See, all the of the damage was near the usb port. If a cheap charging cable shorts, this can happen easily. I know it said he never had USB plugged in, but he wouldn't get a refund if he said he was using a cheap charging cable so he probably lied. Also, why would the USB port randomly blow up and not the battery? It would be impossible for the USB port to blow up without a shorted/malfunctional charging cable inserted.
Maybe he really did have no charging cable in, if that's the case, it's a manufacturing defect.
If you're making hundreds of thousands of phones, you can expect one or two to be defective like that. And since this has happened with almost every phone (even our 3D's), you can't bash one manufacturer for it.
yousefak said:
The link is broken but we all already know the article...
I'm 99% sure that this isn't samsung's fault but instead the user's. Also, the HTC One X has done this before.
See, all the of the damage was near the usb port. If a cheap charging cable shorts, this can happen easily. I know it said he never had USB plugged in, but he wouldn't get a refund if he said he was using a cheap charging cable so he probably lied. Also, why would the USB port randomly blow up and not the battery? It would be impossible for the USB port to blow up without a shorted/malfunctional charging cable inserted.
Maybe he really did have no charging cable in, if that's the case, it's a manufacturing defect.
If you're making hundreds of thousands of phones, you can expect one or two to be defective like that. And since this has happened with almost every phone (even our 3D's), you can't bash one manufacturer for it.
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I'm much more inclined to believe this. The damage is too concentrated and nowhere near where I'd expect it to be if it was actually a heat problem. I'm glad Samsung rushed to shut him up to prevent any sort of media backlash, but I really, really don't believe that he had nothing to do with what happened.
Maybe not intentionally, at least.
No matter who the manufacturer is I could just imagine the shock of seeing an article like this and the mad rush of trying to cover it up or quickly put a different spin on the whole event especially this early in a release. I'm sure there is a whole lot of finger pointing going on. I know it's only one phone but if we see some more....
If he had it in an in-car holster (as stated) im pretty sure he had it plugged into the charger (using nav or something) so it prolly was a faulty charger. A USB port doesn't explode without anything plugged into it. Only the battery can explode which obviously that's not the case. My question is why would u spend money on the lastest phone and then shortchange urself buying a cheap Chinese car charger?
all a freaking sudden it stops. I have a case where the prime is on a stand like watching tv and I had it charging I'm sure it wasnt that much wait on the charging port but you know.
I read a lot of charging issue here from putting it in a freezer(i don't have one out here) and somethinga bout spreading the pins out, that one I didn't understand was it the part your plug into your prime or was it the usb part that goes into your computer port. I'm just needing needy details on exact how to fix the problem
noob_2010 said:
all a freaking sudden it stops. I have a case where the prime is on a stand like watching tv and I had it charging I'm sure it wasnt that much wait on the charging port but you know.
I read a lot of charging issue here from putting it in a freezer(i don't have one out here) and somethinga bout spreading the pins out, that one I didn't understand was it the part your plug into your prime or was it the usb part that goes into your computer port. I'm just needing needy details on exact how to fix the problem
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buy another cord. at some point you will need it again. that said when my prime didnt charge, i unplugged it and tried again the next day and it worked
yeah i'm in afghanistan and they don't have any here. Moving next week so ordering is out the question......That other method for spacing the pins out if anyone know details on which part of the adapter you're spacing out let me know
Do you have a dock?
nevermindssssssss woooooo I got it to work. For anyone in da futa that haz this problem. Here's one fix.
the adapter that goes into the wall. look at the front that plugs in and it will say "push" push it off and spread the 2 pins outward just a small bit. then snap the adapter back on then plug into the wall. it works. it works!!!!!
Thank you for this! Just pushed the metal tabs out, and I'm charging again!
Hi guys,
So far I have used 3 chargers. A Verizon green 10ft long charger, the charger for my Nexus 7, and a Verizon car charger.
Basically when I plug any of these chargers in it will show it is charging for a split second, then it'll go away. So in order for it to charge, I have to push the charger in really hard, push it down, or bend it to the right. If I bend it to the right, when I let go, it stops charging. Sometimes I can get it at the right angle to keep it there, but I come back later and see that it isn't charger. Also if I push it in really hard, bending it to the right stops charging it.
The Verizon car charger has been the best for me (not as bad but I still have to bend it), but I use my nexus 7 charger for it most of the time.
This is super annoying, how it's real hard to get it to start charging and even harder to keep it. None of the pins on my chargers look crooked, nor inside my phone. I don't know if there is a fix for this, I might just take it to Verizon.
Anyone with the same problem or know of a fix out there? Thanks!
Hardware return to service centre .
This is I9300 forum advice / firmware from here may brick a non I9300 see sticky .
jje
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
jaggythistle said:
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
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This is a Verizon certified phone. I only got it about a month ago. I'm a little scared to get a replacement. I actually had a Rezound before, and I went through 4 malfunctioning Rezounds and weeks of not having a phone before I called up verizon and they offered to switch my Rezound for a certified S3. It's great in all other ways, that's why I'm afraid to replace it with a phone that has problems with using the phone itself.
Okay, what is going on here. I made the cord tight and angled it to get a charge. It was at 42% last night when I started charging. I got up and the red light was still on, but the phone was still at 42%. It seems only angling to the right will it charge normally.
This is so annoying. So it's the charging port on my phone then? Maybe I should get the manufacturers charger, maybe I'm just using chargers not really compatible with my S3? Because my car charger works as soon as I plug it in. I mean if I turn in my car a lot it will stop charging and I will have to readjust the connection, but it's not nearly as bad as the charger I'm using at home.
Get it replaced and done with, mate. It's hardware problem. And not with the charger.
Sent from my GT-I9300 using xda app-developers app
jaggythistle said:
I've had that problem to and with my fiancée's s3, I need to push it in quite hard to get it to start charging but my girlfriends s3 I need to do almost the exact same as what you've described bending it pushing it, I think we where on our 5th charger for hers before it just refused to charge anymore it is definitely a problem with the phone we sent hers back and it was fixed under warranty, we were told by T-Mobile that it was a common fault with the s3 but it was repaired and now works perfectly, we have the international models. The only fix is it to send it back unfortunately hope this helps.
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Click to collapse
How long did it take for you to receive your phone back? I'm sending my phone to Samsung for repair. Sounds like it's going to take about 2 weeks, which is unfortunate. I just went through that
There is a simple fix!!!
I previously had to post this to a different forum so im posting the solution to this forum.
This issue can be fixed easily, you just have some stuff to fix it with. It's not only the connectors that's dirty, It's also the bottom of the micro usb port, it can easily be blocking the the connector from connecting all the way in. Here's how i fixed mine:
The first thing you'll need is some rubbing alcohol
Some Q-Tips.
The second thing you'll need is a very small sewing needle (go ask your grandma for one )
The third optional thing you'll need is some compressed air WITH a straw thing at the end
First off, remove the battery of the phone and set it somewhere.
Then get your sewing needle and dip it into the rubbing alcohol (helps clean the residue).
Then DELICATELY take the needle and clean ALL residue on the bottom of the port. Do this and make sure ALL residue is gone.
Then take the Q-tip and dip it in the rubbing alcohol.
VERY GENTLY take the Q-Tip and put very little pressure against the charging port.
Take the needle and go for a second try for the residue and let it air dry, OR get the compressed air and CAREFULLY blow out the rubbing alcohol and dust out of the charging port.
Put the battery when dry and turn on phone.
This will effectively clean the charging port AND the bottom of the port.
This has probably an 80% chance of working. It worked for me!
Plug it in and see if that works!
I'M NOT RESPONSIBLE IF YOU MESS UP AND SCREW UP YOUR PHONE!!!!!
I hope this helped everybody
Before I begin, if there is already a thread outlining this particular problem, I apologize in advance.
Yesterday my Truesmart was in the charging cradle sitting on my desk, not realizing it, I accidentally opened a draw which pulled on the USB cable, dragging my Truesmart off of the desk and onto the floor. My truesmart fell about 2 feet and is fine, but the charging cradle will no longer charge it. I would assume that something broke in the cradle when it fell, which justifies the pathetic quality of it, although there is no visual damage on the cradle and when shaken nothing rattles around inside of the cradle.
My question is what should I do now? I am almost certain that it is the cradle that is the problem and not the Truesmart or the USB as the watch will still turn on and the USB will charge other devices. I have tried different power sources and different USBs and I only have one cradle. Is there anything I should troubleshoot in order to try and get the cradle working? Or is is possible that the problem is with the watch?
Any assistance would be greatly appreciated.
The spring contacts in the cradle may have gotten smushed in a bit by the impact. Try prying them up gently with like a needle.
Otherwise, the solders connecting the microUSB connector inside the cradle might have failed. They have been reported to be of poor quality on another owner's cradle with cold solders. Try resoldering them if probing them shows them not good connections anymore.
Thirdly, maybe your USB cable itself was damaged in the drop. Test it too.
Sent from my Nexus 5 using Tapatalk
I tried what you suggested with the needle and it didn't make any difference, they seem to be at the right position anyway.
I have a feeling it might be the solders, as it is possible that the sudden shock of the microUSB inside of the port caused something to break. Unfortunately I do not have any knowledge of soldering nor the equipment to do it. I wouldn't know how to open up the cradle without breaking it anyway.
I already tested the USB cable, it charges anything else, and I have tried other USBs with the Truesmart to make sure that it is infact the cradle.
I have sent Magan (may or may not have spelt her name right) two emails and have received no response.
Asking omate for another cradle is useless. Omate is focusing on shipping units not cradles. I know this because my cradle stopped working also. The solder on the female USB plug had failed. I took it into a local electronic repair shop and they resoldered a new plug on. They also asked me what doll or store I pitched the charger at.
I've been thinking of replacing the spring contacts with actual pogo pins. It's silly that the charger doesn't utilize them to begin with.
Sent from my GT-N5110 using Tapatalk
rhineymac said:
Asking omate for another cradle is useless. Omate is focusing on shipping units not cradles. I know this because my cradle stopped working also. The solder on the female USB plug had failed. I took it into a local electronic repair shop and they resoldered a new plug on. They also asked me what doll or store I pitched the charger at.
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I am aware but I figured it was worth a shot since my order was missing a keychain that I was told would ship "soon".
I might look into taking it into a shop, how much did it cost you to do that? And I didn't understand your last sentence.
He mistyped "dollar store".
Apparently they have such cheap budget shops up in Canada too. I get my colored USB cables from them, they say, " Made in China" on them and generally last a couple of weeks.
Sent from my Nexus 5 using Tapatalk
Have you had the back of the watch off? If so loosen all 4 screws then tighten the 2 where the charge pins are first - then tighten the other end, where the buttons and camera is, last. I had an issue where the watch would not charge after reinstalling the back. I think the internal contact pins barley contact the flexible plastic copper pads. I originally crisscrossed tightened the screws and it wouldn't charge. If I have to install the back cover again I will most likely add a thin layer of something underneath the cable pad to help close the gap and provide a more solid contact for the internal pins. I could visibly see where there was maybe 2 out of the 4 pins making adequate contact.
Oops yes I ment dollar store. It didn't cost me much. $10 but the guy told me that it wouldn't last long, which it didn't, it stopped charging my ts today. He told me that its cheap, pure and simple. I was suppose to receive a spare that I paid for. When I asked about it I was told they won't ship it until after all KS and preorders were shipped. Omates way of telling me that I'm SOL
rhineymac said:
Oops yes I ment dollar store. It didn't cost me much. $10 but the guy told me that it wouldn't last long, which it didn't, it stopped charging my ts today. He told me that its cheap, pure and simple. I was suppose to receive a spare that I paid for. When I asked about it I was told they won't ship it until after all KS and preorders were shipped. Omates way of telling me that I'm SOL
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I realized you meant dollar store shortly after posting lol, unfortunately I have even seen nicer chargers at the dollar store. $10 isn't bad but I guess at that price it makes sense to get a new charger if possible. I love how I am fortunate to have a semi-working watch but can't even use it because I don't have a working charger. Thanks for all of your help Omate -.-
SkyHawkTech said:
Have you had the back of the watch off? If so loosen all 4 screws then tighten the 2 where the charge pins are first - then tighten the other end, where the buttons and camera is, last. I had an issue where the watch would not charge after reinstalling the back. I think the internal contact pins barley contact the flexible plastic copper pads. I originally crisscrossed tightened the screws and it wouldn't charge. If I have to install the back cover again I will most likely add a thin layer of something underneath the cable pad to help close the gap and provide a more solid contact for the internal pins. I could visibly see where there was maybe 2 out of the 4 pins making adequate contact.
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I had the back off of the watch once, after putting it back on it worked fine up until I dropped it. The watch will turn on, it just won't charge. I will try your suggestion anyway when I have my watch around though. The assembly of the watch is disgustingly poor, there is what looks like dried glue seeping out of the SIM slot of my watch. Very lucky to have no issues with buttons or pin contact and etc.
Agent. said:
I realized you meant dollar store shortly after posting lol, unfortunately I have even seen nicer chargers at the dollar store. $10 isn't bad but I guess at that price it makes sense to get a new charger if possible. I love how I am fortunate to have a semi-working watch but can't even use it because I don't have a working charger. Thanks for all of your help Omate -.-
I had the back off of the watch once, after putting it back on it worked fine up until I dropped it. The watch will turn on, it just won't charge. I will try your suggestion anyway when I have my watch around though. The assembly of the watch is disgustingly poor, there is what looks like dried glue seeping out of the SIM slot of my watch. Very lucky to have no issues with buttons or pin contact and etc.
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the problem ive had with the charger is the female usb port. its very loose. i wonder if we will ever see the xtra things we paid for, xtra chargers, tshirts sd cards. its bad enough that the watch is a mess, but to have a propriatiery charger is just icing on the cake. theres not way of fixing it. well there is,but it only lasted a week. the guy who fixed mine laughed at me and told me you get what u pay for. This is only partly true, the charger was $5 but isnt worth $1
You could make a charger with a dollar store USB charging cable you cut up to expose the +5 and gnd wires, then tape them to the right pins on the back of the watch, carefully.
Sent from my Nexus 7 using Tapatalk
rhineymac said:
the problem ive had with the charger is the female usb port. its very loose. i wonder if we will ever see the xtra things we paid for, xtra chargers, tshirts sd cards. its bad enough that the watch is a mess, but to have a propriatiery charger is just icing on the cake. theres not way of fixing it. well there is,but it only lasted a week. the guy who fixed mine laughed at me and told me you get what u pay for. This is only partly true, the charger was $5 but isnt worth $1
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I'm pretty sure mine is the female USB port too, as my watch was plugged in when it fell so I assume the shock of the male USB caused it to break. Your guess is as good as mine as to if they ever plan on actually fulfilling their promises, they have done a pretty crummy job thus far. The charger is absolute junk, at least if we had the charging cable they initially promised we might be able to work with it a bit more.
trent999 said:
You could make a charger with a dollar store USB charging cable you cut up to expose the +5 and gnd wires, then tape them to the right pins on the back of the watch, carefully.
Sent from my Nexus 7 using Tapatalk
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That isn't a bad idea for a temporary fix but the fact that it even comes down to doing something like that is absurd in my opinion, the charger should have been done and ready while they were dealing with all of the other BS issues.
Well, remember that for most owners the charging cradle they received works fine. It is not that poorly designed - mostly failures reported have been due to shoddy assembly. Similarly careless assembly has been reported on the watch itself in various areas.
I got my extra charger I ordered via Kickstarter, included in the package, but have never tested it nor needed to. I also figured out a way to charge the spare battery with an Anker universal charger, just in case. That charger came free with a couple of VGNexus batteries I bought from Amazon.
You might have better luck with the USB port repair staying fixed if you support its attachment to the board, such as it is, with an application of SuperGlue prior to resoldering the connections.
Holding a cable connector in place via only the contact solders would always be a bad design though.
Sent from my Nexus 7 using Tapatalk