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I just hope (pray is more like it) that Asus made the stupid USB proprietary charging cable longer than the ridiculously short one with the original Transformer. The goofy thing was like 3 feet long, could barely reach a tabletop or desktop from a wall outlet. And for anyone just getting a TF for the first time, note that you need USB 3.0 spec extension cables to extend the charging/sync cable that ships with the Transformer Prime; 2.0 would not charge since the pin-outs are different. My cheat? I uses a regular ac extension cord, and plugged the charging inverter (transformer?) into the regular ac extension cord, that way I could extend it as long as I liked, with no concern about leakage, signal loss etc...
Oh yeah! One BIG THING: I hope that the Prime does not have the quirk where the power supply, when oriented "right side up" (plugged in with the ASUS logo readable) has a grounding issue like the Transformer TF101 did. Anyone who had one might know what I mean. If you lightly touched the metallic sections when charging with the cable oriented one way, the thing had an electric "Buzz" running through it, like a fine vibration. Not dangerous to people, I would think, but when first noticed it I was seriously concerned. I did a bunch of research on it, and basically, if you flipped the charger around in outlet, it went away. All they had to do was make one blade of the plug wider, but perhaps grounding is different in some markets, so they weren't able to do that.
They had several revisions for it, but never fixed it, as far as I know, and I had one of the last serial numbers.
All I know is you take a reasonable durable electronic device, but one where there is no "Frame" or "Chassis" because they wanted it to be ultra slim, and what they do is solder components onto a board that IS the chassis. That, along with a nice strong piece of Corning Gorilla Glass, and you have a reasonably rigid, strong, yet extremely thin device. I think they outright stole the process from Apple's Mac Book Air, and did it first with the Zen Book (Another device I am lusting after, but a bit short on the cashola to be grabbing anytime soon, LOL!)
My concern, if you want to call it that, is that improperly grounding a "durable" but in other ways "sensitive" grouping of electronic components, so much so that the user can literally feel the stray voltage, can not be all that good for the components. I mean, it's not exactly ZAPPING you when you touch it,but it feels downright creepy.. and I do not like it. I think, f my new Asus does this as badly as my old one, I may give them a heard time about it. But I will not be shipping my unit in for inspection - No freaking way. If they want to reproduce it, they can just grab one of their own and work on it. Just don't stand in a puddle during testing, okay guys?
SmartAs$Phone said:
I just hope (pray is more like it) that Asus made the stupid USB proprietary charging cable longer than the ridiculously short one with the original Transformer. The goofy thing was like 3 feet long, could barely reach a tabletop or desktop from a wall outlet. And for anyone just getting a TF for the first time, note that you need USB 3.0 spec extension cables to extend the charging/sync cable that ships with the Transformer Prime; 2.0 would not charge since the pin-outs are different. My cheat? I uses a regular ac extension cord, and plugged the charging inverter (transformer?) into the regular ac extension cord, that way I could extend it as long as I liked, with no concern about leakage, signal loss etc...
Oh yeah! One BIG THING: I hope that the Prime does not have the quirk where the power supply, when oriented "right side up" (plugged in with the ASUS logo readable) has a grounding issue like the Transformer TF101 did. Anyone who had one might know what I mean. If you lightly touched the metallic sections when charging with the cable oriented one way, the thing had an electric "Buzz" running through it, like a fine vibration. Not dangerous to people, I would think, but when first noticed it I was seriously concerned. I did a bunch of research on it, and basically, if you flipped the charger around in outlet, it went away. All they had to do was make one blade of the plug wider, but perhaps grounding is different in some markets, so they weren't able to do that.
They had several revisions for it, but never fixed it, as far as I know, and I had one of the last serial numbers.
All I know is you take a reasonable durable electronic device, but one where there is no "Frame" or "Chassis" because they wanted it to be ultra slim, and what they do is solder components onto a board that IS the chassis. That, along with a nice strong piece of Corning Gorilla Glass, and you have a reasonably rigid, strong, yet extremely thin device. I think they outright stole the process from Apple's Mac Book Air, and did it first with the Zen Book (Another device I am lusting after, but a bit short on the cashola to be grabbing anytime soon, LOL!)
My concern, if you want to call it that, is that improperly grounding a "durable" but in other ways "sensitive" grouping of electronic components, so much so that the user can literally feel the stray voltage, can not be all that good for the components. I mean, it's not exactly ZAPPING you when you touch it,but it feels downright creepy.. and I do not like it. I think, f my new Asus does this as badly as my old one, I may give them a heard time about it. But I will not be shipping my unit in for inspection - No freaking way. If they want to reproduce it, they can just grab one of their own and work on it. Just don't stand in a puddle during testing, okay guys?
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you''d think with the new product...with the safety of ground vs hot....they would have fixed it ..but NOOOO....i felt this "vibration thingy" last night and thought something was wrong. I know i have dirty power in my house...and it doesnt do it while plugged into the USB of my computer....
Glad to see this was an earlier issue and although i thought i moved to different sockets in the house..i cant honestly say i truly "tested" flipping the plug around. i'll try that when i get home.
ps. it's retarded that the only way to charge is via the plug. 12v. really? oh and charging my tablet yesterday after picking it up and opening at work revealed a dead tablet...the plug was super hot after charging for about 4 hours...
SmartAs$Phone said:
I just hope (pray is more like it) that Asus made the stupid USB proprietary charging cable longer than the ridiculously short one with the original Transformer. The goofy thing was like 3 feet long, could barely reach a tabletop or desktop from a wall outlet. And for anyone just getting a TF for the first time, note that you need USB 3.0 spec extension cables to extend the charging/sync cable that ships with the Transformer Prime; 2.0 would not charge since the pin-outs are different. My cheat? I uses a regular ac extension cord, and plugged the charging inverter (transformer?) into the regular ac extension cord, that way I could extend it as long as I liked, with no concern about leakage, signal loss etc...
Oh yeah! One BIG THING: I hope that the Prime does not have the quirk where the power supply, when oriented "right side up" (plugged in with the ASUS logo readable) has a grounding issue like the Transformer TF101 did. Anyone who had one might know what I mean. If you lightly touched the metallic sections when charging with the cable oriented one way, the thing had an electric "Buzz" running through it, like a fine vibration. Not dangerous to people, I would think, but when first noticed it I was seriously concerned. I did a bunch of research on it, and basically, if you flipped the charger around in outlet, it went away. All they had to do was make one blade of the plug wider, but perhaps grounding is different in some markets, so they weren't able to do that.
They had several revisions for it, but never fixed it, as far as I know, and I had one of the last serial numbers.
All I know is you take a reasonable durable electronic device, but one where there is no "Frame" or "Chassis" because they wanted it to be ultra slim, and what they do is solder components onto a board that IS the chassis. That, along with a nice strong piece of Corning Gorilla Glass, and you have a reasonably rigid, strong, yet extremely thin device. I think they outright stole the process from Apple's Mac Book Air, and did it first with the Zen Book (Another device I am lusting after, but a bit short on the cashola to be grabbing anytime soon, LOL!)
My concern, if you want to call it that, is that improperly grounding a "durable" but in other ways "sensitive" grouping of electronic components, so much so that the user can literally feel the stray voltage, can not be all that good for the components. I mean, it's not exactly ZAPPING you when you touch it,but it feels downright creepy.. and I do not like it. I think, f my new Asus does this as badly as my old one, I may give them a heard time about it. But I will not be shipping my unit in for inspection - No freaking way. If they want to reproduce it, they can just grab one of their own and work on it. Just don't stand in a puddle during testing, okay guys?
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I also have this with my HP laptop, which also has an aluminium shell. I think that is normal.
EDIT: My Desire Z (G2) also had this, pretty sure that is normal.
The Prime "buzz"
Mine definitely has the grounding issue / buzz. Inverting the plug alleviates the problem but you'd think design measures could be taken to eliminate the problem.
the tf201 charger is unchanged from the tf101. the replacement/spare asus sells is a single part # for both.
Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
Nope, maybe try a tiny dab of superglue?
Well I know it is an easy fix I just thought it was kinda weird and wanted to know if I was the only one who had this problem
Yup happened to me. But on the other side. The USB side. Cant sseem to attach the pic from my tfp
i had this happen to me right out of the box! plugged the device in to charge then unplug after full charge then this happened.
susko said:
Anyone else have this issue. The usb cable comes apart on the asus end(see pic)
P.s. this has never been abused and was treated with the the greatest of care
http://imgur.com/AOPWP
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Yes! It's a piece of crap! And I tried to RMA to Asus but they want the bad one back and then they'll send out a new or fixed one. So how is a person supposed to charge the tablet with no power cord? Very disappointing, Asus! They've sent me several follow up surveys to the phone calls and emails and I've told them how I feel about this. They don't seem to respond after that... Haha! Oh, well. The superglue route is probably the best way to go, anyhow.
My cable came apart like that the first time I used it. I carefully removed it from the connector on my tablet so as not to damage any wires, and then pushed the cap back on until it clicked and it hasn't come off since.
I think the problem is that the black cap isn't properly seated over the connector on some charging cables so the little clips on the inside never engaged. I have a half dozen chargers for the TF Prime and 3 were like this.
This is definitely something that might scare you the first time you try to unplug your connector, but it isn't a huge problem unless you rip out the wires or something.
My wife's did this the first time we unplugged it. I used a few drops of super glue on it and it has never come apart again. Mine on the other hand never had the issue. I think there was a batch of the plugs that they never put the glue on them so they weren't sealed when they got shipped. Put a few drops of glue on it and seal it up and enjoy the full use of the USB plug
Sent from my Transformer Prime TF201 using xda premium
So, this is kind of an odd problem, but I'm not even sure where to begin with it.
So I've currently own two phone cases: The CP12 straight from Sony, and the Brando Case from what I can only assume is the deepest parts of cheap things China.
Anywho, last night my CP12 stopped charging my phone. Just flat out acts like it's not connected on both fronts (My phone doesn't acknowledge being plugged in and my case doesn't think a phone is plugged in. Annoyed, but whatever.
This morning my Brando case arrived and I tried it out, and, same thing. Neither the case nor the phone acknowledge that they're connected to each other.
Now, normally, this leads one to believe that the magnetic port is busted, right? But here's the weird thing: The magnetic cord I got with the CP12 DOES work when I plug it straight into the phone- It works completely fine, as a matter of fact.
Just curious if anyone else has seen this problem and has a solution. I hadn't changed anything on the software front between working and not- I just noticed at one point that the case wouldnt' charge the phone.\
EDIT: My phone exists in a quantum state of just wanting to annoy me.
Shadow of Chaos said:
So, this is kind of an odd problem, but I'm not even sure where to begin with it.
So I've currently own two phone cases: The CP12 straight from Sony, and the Brando Case from what I can only assume is the deepest parts of cheap things China.
Anywho, last night my CP12 stopped charging my phone. Just flat out acts like it's not connected on both fronts (My phone doesn't acknowledge being plugged in and my case doesn't think a phone is plugged in. Annoyed, but whatever.
This morning my Brando case arrived and I tried it out, and, same thing. Neither the case nor the phone acknowledge that they're connected to each other.
Now, normally, this leads one to believe that the magnetic port is busted, right? But here's the weird thing: The magnetic cord I got with the CP12 DOES work when I plug it straight into the phone- It works completely fine, as a matter of fact.
Just curious if anyone else has seen this problem and has a solution. I hadn't changed anything on the software front between working and not- I just noticed at one point that the case wouldnt' charge the phone.
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Click to collapse
check the output on your case. If its under 500mAh then it wont charge through the magnetic dock. You've probably noticed the USB wont charge through the magnetic dock either. So possibly the output has been disrupted in the case and is under 500.. ?? Thats all i can think of.
hamdogg said:
check the output on your case. If its under 500mAh then it wont charge through the magnetic dock. You've probably noticed the USB wont charge through the magnetic dock either. So possibly the output has been disrupted in the case and is under 500.. ?? Thats all i can think of.
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... You know, I said I wouldn't make a stupid topic about this, so I'd check a couple of times. And it didn't charge then.
And now the CP12 does charge the phone. When nothing has changed. The Brando doesn't, which is a shame, but meh.
Thanks for the help regardless.
EDIT: Oh, to clarify, I don't have a magnetic dock, so that's not a test. Still, things work, so...
Before I begin, if there is already a thread outlining this particular problem, I apologize in advance.
Yesterday my Truesmart was in the charging cradle sitting on my desk, not realizing it, I accidentally opened a draw which pulled on the USB cable, dragging my Truesmart off of the desk and onto the floor. My truesmart fell about 2 feet and is fine, but the charging cradle will no longer charge it. I would assume that something broke in the cradle when it fell, which justifies the pathetic quality of it, although there is no visual damage on the cradle and when shaken nothing rattles around inside of the cradle.
My question is what should I do now? I am almost certain that it is the cradle that is the problem and not the Truesmart or the USB as the watch will still turn on and the USB will charge other devices. I have tried different power sources and different USBs and I only have one cradle. Is there anything I should troubleshoot in order to try and get the cradle working? Or is is possible that the problem is with the watch?
Any assistance would be greatly appreciated.
The spring contacts in the cradle may have gotten smushed in a bit by the impact. Try prying them up gently with like a needle.
Otherwise, the solders connecting the microUSB connector inside the cradle might have failed. They have been reported to be of poor quality on another owner's cradle with cold solders. Try resoldering them if probing them shows them not good connections anymore.
Thirdly, maybe your USB cable itself was damaged in the drop. Test it too.
Sent from my Nexus 5 using Tapatalk
I tried what you suggested with the needle and it didn't make any difference, they seem to be at the right position anyway.
I have a feeling it might be the solders, as it is possible that the sudden shock of the microUSB inside of the port caused something to break. Unfortunately I do not have any knowledge of soldering nor the equipment to do it. I wouldn't know how to open up the cradle without breaking it anyway.
I already tested the USB cable, it charges anything else, and I have tried other USBs with the Truesmart to make sure that it is infact the cradle.
I have sent Magan (may or may not have spelt her name right) two emails and have received no response.
Asking omate for another cradle is useless. Omate is focusing on shipping units not cradles. I know this because my cradle stopped working also. The solder on the female USB plug had failed. I took it into a local electronic repair shop and they resoldered a new plug on. They also asked me what doll or store I pitched the charger at.
I've been thinking of replacing the spring contacts with actual pogo pins. It's silly that the charger doesn't utilize them to begin with.
Sent from my GT-N5110 using Tapatalk
rhineymac said:
Asking omate for another cradle is useless. Omate is focusing on shipping units not cradles. I know this because my cradle stopped working also. The solder on the female USB plug had failed. I took it into a local electronic repair shop and they resoldered a new plug on. They also asked me what doll or store I pitched the charger at.
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I am aware but I figured it was worth a shot since my order was missing a keychain that I was told would ship "soon".
I might look into taking it into a shop, how much did it cost you to do that? And I didn't understand your last sentence.
He mistyped "dollar store".
Apparently they have such cheap budget shops up in Canada too. I get my colored USB cables from them, they say, " Made in China" on them and generally last a couple of weeks.
Sent from my Nexus 5 using Tapatalk
Have you had the back of the watch off? If so loosen all 4 screws then tighten the 2 where the charge pins are first - then tighten the other end, where the buttons and camera is, last. I had an issue where the watch would not charge after reinstalling the back. I think the internal contact pins barley contact the flexible plastic copper pads. I originally crisscrossed tightened the screws and it wouldn't charge. If I have to install the back cover again I will most likely add a thin layer of something underneath the cable pad to help close the gap and provide a more solid contact for the internal pins. I could visibly see where there was maybe 2 out of the 4 pins making adequate contact.
Oops yes I ment dollar store. It didn't cost me much. $10 but the guy told me that it wouldn't last long, which it didn't, it stopped charging my ts today. He told me that its cheap, pure and simple. I was suppose to receive a spare that I paid for. When I asked about it I was told they won't ship it until after all KS and preorders were shipped. Omates way of telling me that I'm SOL
rhineymac said:
Oops yes I ment dollar store. It didn't cost me much. $10 but the guy told me that it wouldn't last long, which it didn't, it stopped charging my ts today. He told me that its cheap, pure and simple. I was suppose to receive a spare that I paid for. When I asked about it I was told they won't ship it until after all KS and preorders were shipped. Omates way of telling me that I'm SOL
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I realized you meant dollar store shortly after posting lol, unfortunately I have even seen nicer chargers at the dollar store. $10 isn't bad but I guess at that price it makes sense to get a new charger if possible. I love how I am fortunate to have a semi-working watch but can't even use it because I don't have a working charger. Thanks for all of your help Omate -.-
SkyHawkTech said:
Have you had the back of the watch off? If so loosen all 4 screws then tighten the 2 where the charge pins are first - then tighten the other end, where the buttons and camera is, last. I had an issue where the watch would not charge after reinstalling the back. I think the internal contact pins barley contact the flexible plastic copper pads. I originally crisscrossed tightened the screws and it wouldn't charge. If I have to install the back cover again I will most likely add a thin layer of something underneath the cable pad to help close the gap and provide a more solid contact for the internal pins. I could visibly see where there was maybe 2 out of the 4 pins making adequate contact.
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I had the back off of the watch once, after putting it back on it worked fine up until I dropped it. The watch will turn on, it just won't charge. I will try your suggestion anyway when I have my watch around though. The assembly of the watch is disgustingly poor, there is what looks like dried glue seeping out of the SIM slot of my watch. Very lucky to have no issues with buttons or pin contact and etc.
Agent. said:
I realized you meant dollar store shortly after posting lol, unfortunately I have even seen nicer chargers at the dollar store. $10 isn't bad but I guess at that price it makes sense to get a new charger if possible. I love how I am fortunate to have a semi-working watch but can't even use it because I don't have a working charger. Thanks for all of your help Omate -.-
I had the back off of the watch once, after putting it back on it worked fine up until I dropped it. The watch will turn on, it just won't charge. I will try your suggestion anyway when I have my watch around though. The assembly of the watch is disgustingly poor, there is what looks like dried glue seeping out of the SIM slot of my watch. Very lucky to have no issues with buttons or pin contact and etc.
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the problem ive had with the charger is the female usb port. its very loose. i wonder if we will ever see the xtra things we paid for, xtra chargers, tshirts sd cards. its bad enough that the watch is a mess, but to have a propriatiery charger is just icing on the cake. theres not way of fixing it. well there is,but it only lasted a week. the guy who fixed mine laughed at me and told me you get what u pay for. This is only partly true, the charger was $5 but isnt worth $1
You could make a charger with a dollar store USB charging cable you cut up to expose the +5 and gnd wires, then tape them to the right pins on the back of the watch, carefully.
Sent from my Nexus 7 using Tapatalk
rhineymac said:
the problem ive had with the charger is the female usb port. its very loose. i wonder if we will ever see the xtra things we paid for, xtra chargers, tshirts sd cards. its bad enough that the watch is a mess, but to have a propriatiery charger is just icing on the cake. theres not way of fixing it. well there is,but it only lasted a week. the guy who fixed mine laughed at me and told me you get what u pay for. This is only partly true, the charger was $5 but isnt worth $1
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I'm pretty sure mine is the female USB port too, as my watch was plugged in when it fell so I assume the shock of the male USB caused it to break. Your guess is as good as mine as to if they ever plan on actually fulfilling their promises, they have done a pretty crummy job thus far. The charger is absolute junk, at least if we had the charging cable they initially promised we might be able to work with it a bit more.
trent999 said:
You could make a charger with a dollar store USB charging cable you cut up to expose the +5 and gnd wires, then tape them to the right pins on the back of the watch, carefully.
Sent from my Nexus 7 using Tapatalk
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That isn't a bad idea for a temporary fix but the fact that it even comes down to doing something like that is absurd in my opinion, the charger should have been done and ready while they were dealing with all of the other BS issues.
Well, remember that for most owners the charging cradle they received works fine. It is not that poorly designed - mostly failures reported have been due to shoddy assembly. Similarly careless assembly has been reported on the watch itself in various areas.
I got my extra charger I ordered via Kickstarter, included in the package, but have never tested it nor needed to. I also figured out a way to charge the spare battery with an Anker universal charger, just in case. That charger came free with a couple of VGNexus batteries I bought from Amazon.
You might have better luck with the USB port repair staying fixed if you support its attachment to the board, such as it is, with an application of SuperGlue prior to resoldering the connections.
Holding a cable connector in place via only the contact solders would always be a bad design though.
Sent from my Nexus 7 using Tapatalk
I use the DK30 charging dock and occasionally a usb magnetic charging cable. Actually I haven't opened the USB for a couple of months now. However, today I was surprised to see that the magnetic connector from the phone was left in the dock
Has anyone had a similar issue and how you fix it? My ZU is still under warranty, however in another country. I'm considering gluing it back in with something, but I'm unsure whether it would be sufficient for the waterproofing.
I searched around a little, and it looks like you're not the only one facing this issue. The Z2 and the Z3C users have also reported that the magnetic connector falls off. Here's a thread about the Z2's issues. One user managed to fix it himself though by, and I quote:
Here's what I did with mine.
All I did was I got a AAA battery and used the + end of the battery and forced it in real hard. Now it won't come out. Even with the very stong magtron magnet. It must have clipped back into place when I forced it in.
Also my phone is waterproof again as I tested it by dunking it in a bowl of water.
Might not work with everyone but worked for me.
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You could try that, and if it doesn't work, then you could possibly glue it back on. What country are you currently in, and where did you buy it from?