I use the DK30 charging dock and occasionally a usb magnetic charging cable. Actually I haven't opened the USB for a couple of months now. However, today I was surprised to see that the magnetic connector from the phone was left in the dock
Has anyone had a similar issue and how you fix it? My ZU is still under warranty, however in another country. I'm considering gluing it back in with something, but I'm unsure whether it would be sufficient for the waterproofing.
I searched around a little, and it looks like you're not the only one facing this issue. The Z2 and the Z3C users have also reported that the magnetic connector falls off. Here's a thread about the Z2's issues. One user managed to fix it himself though by, and I quote:
Here's what I did with mine.
All I did was I got a AAA battery and used the + end of the battery and forced it in real hard. Now it won't come out. Even with the very stong magtron magnet. It must have clipped back into place when I forced it in.
Also my phone is waterproof again as I tested it by dunking it in a bowl of water.
Might not work with everyone but worked for me.
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Click to collapse
You could try that, and if it doesn't work, then you could possibly glue it back on. What country are you currently in, and where did you buy it from?
Related
So my tablet stopped charging yesterday. I know a lot of people are having issues with their wall charger, but I think my problem is due to the 40 pin connector. It looks like two or three of the pins got bent (not sure how). Every time I plug it in, it has a light crunching feeling. The wire to tablet connection is not sturdy at all and tends to bend downwards due to a lack of support in the tablet. Asus is sending me info on how to return the device. The tablet has been amazing other than this poor design. Anyone else having this issue?
punkcitykid said:
So my tablet stopped charging yesterday. I know a lot of people are having issues with their wall charger, but I think my problem is due to the 40 pin connector. It looks like two or three of the pins got bent (not sure how). Every time I plug it in, it has a light crunching feeling. The wire to tablet connection is not sturdy at all and tends to bend downwards due to a lack of support in the tablet. Asus is sending me info on how to return the device. The tablet has been amazing other than this poor design. Anyone else having this issue?
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Mine wouldn't charge/transfer data but that's because the connector fell apart. Not sure how your pins managed to get bent, but it should be easily rectified via RMA. Until you get your new charger you could probably snag an OG TF charger and use that. However, I would also check the socket on the Prime itself, see if there is anything "odd?" going on in there that could have bent the pins (and possibly do it again once you get another charger).
same problem here- I started another thread. the tablet will no longer charge. It was intermittent at first. sometimes it would stop charging without ever removing the charger or 40 pin connector from the device.
I don't know if it is just a bad charger/cable , or if there is something wrong internally on the tablet. I will be shipping mine back for full refund from where i purchased, unless there is something else to try?
So, this is kind of an odd problem, but I'm not even sure where to begin with it.
So I've currently own two phone cases: The CP12 straight from Sony, and the Brando Case from what I can only assume is the deepest parts of cheap things China.
Anywho, last night my CP12 stopped charging my phone. Just flat out acts like it's not connected on both fronts (My phone doesn't acknowledge being plugged in and my case doesn't think a phone is plugged in. Annoyed, but whatever.
This morning my Brando case arrived and I tried it out, and, same thing. Neither the case nor the phone acknowledge that they're connected to each other.
Now, normally, this leads one to believe that the magnetic port is busted, right? But here's the weird thing: The magnetic cord I got with the CP12 DOES work when I plug it straight into the phone- It works completely fine, as a matter of fact.
Just curious if anyone else has seen this problem and has a solution. I hadn't changed anything on the software front between working and not- I just noticed at one point that the case wouldnt' charge the phone.\
EDIT: My phone exists in a quantum state of just wanting to annoy me.
Shadow of Chaos said:
So, this is kind of an odd problem, but I'm not even sure where to begin with it.
So I've currently own two phone cases: The CP12 straight from Sony, and the Brando Case from what I can only assume is the deepest parts of cheap things China.
Anywho, last night my CP12 stopped charging my phone. Just flat out acts like it's not connected on both fronts (My phone doesn't acknowledge being plugged in and my case doesn't think a phone is plugged in. Annoyed, but whatever.
This morning my Brando case arrived and I tried it out, and, same thing. Neither the case nor the phone acknowledge that they're connected to each other.
Now, normally, this leads one to believe that the magnetic port is busted, right? But here's the weird thing: The magnetic cord I got with the CP12 DOES work when I plug it straight into the phone- It works completely fine, as a matter of fact.
Just curious if anyone else has seen this problem and has a solution. I hadn't changed anything on the software front between working and not- I just noticed at one point that the case wouldnt' charge the phone.
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Click to collapse
check the output on your case. If its under 500mAh then it wont charge through the magnetic dock. You've probably noticed the USB wont charge through the magnetic dock either. So possibly the output has been disrupted in the case and is under 500.. ?? Thats all i can think of.
hamdogg said:
check the output on your case. If its under 500mAh then it wont charge through the magnetic dock. You've probably noticed the USB wont charge through the magnetic dock either. So possibly the output has been disrupted in the case and is under 500.. ?? Thats all i can think of.
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... You know, I said I wouldn't make a stupid topic about this, so I'd check a couple of times. And it didn't charge then.
And now the CP12 does charge the phone. When nothing has changed. The Brando doesn't, which is a shame, but meh.
Thanks for the help regardless.
EDIT: Oh, to clarify, I don't have a magnetic dock, so that's not a test. Still, things work, so...
There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?
LOLRocks said:
There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?
Click to expand...
Click to collapse
I just bought the dk32 and it works great.
LOLRocks said:
There has been multiple threads on XDA developers about the magnetic charging port falling out of the device and im start to regard buying a dk36 charger.
I want to ask a few question in regards of the use of the magnetic charger and how you think it came loose in your device:
How did you get the magnetic charger to attach to your device? did you just let it clip in with the magnetic or did you have to apply force to either the device or the charger to get it to start working?
With the use of the official magnetic charger (dk36) did you just let it clip to the device or did you have to apply pressure to the device to get it start charging once it clipped in?
How did you remove/ dismount the charger?(kinda stupid by hey)
And how did you fix the problem/ RMA the device?
Click to expand...
Click to collapse
I have been using mine for the past month and nothing loose, nothing falling apart. The magnet is not that strong.
Mind you, I don't swim with my phone so I don't know if it has become less waterproof or something like that, but definitely, the port sits tight, it is rigid and no problems.
I've been using the magnetic charger since my Xperia Z1, and never had problems with it coming off.
Same here have the official magnetic charger past few months and no problems what so ever.
I've got a cheap Sony knock off magnetic USB cable. Works fine.
Sent from my D6503 using XDA Free mobile app
bacardiandwatermelon said:
I've got a cheap Sony knock off magnetic USB cable. Works fine.
Sent from my D6503 using XDA Free mobile app
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I went to a Sony Centre to confirm if the cable is a knock off or not and their answer was: "This is a Genuine cable, but it's not available in your region."
However this cable doesn't have the "build week indicator" so it has to be a knock off, right? 0.o
Anyway this "Sony" magnetic cable gives me a headache. Genuine or not?
You can't apply force to make contact with the charging port(on Sony docks) the magnet is what pulls the contacts together(phone rests on dock).
I've been using magnetic charging docks from day 1(3mo ago) until a few weeks(when my port quit working) and it's still firmly in place(wish it would have fell out instead of failing so at least I could fix it myself).
Sent from my D6503 using Xparent Red Tapatalk 2
it seems only older models of the Z2 have alot of issues, only new ones seem not to have these majour faults
my freind has a brand new Z2 and i said you wont like heating issue yet he says he doesnt get overheating while playing games which i feel ls a lie because i had heating while web browsing and this was extreme heating, something not as heavy as a highly detailed graphicly intensive game
but newer Z2 quality apears improved, you can see proof across xda :/
i think sony may have fixed the magnetic port issue in the newest manufactured models :/, its glued in in old but lets see about new?
Envious_Data said:
it seems only older models of the Z2 have alot of issues, only new ones seem not to have these majour faults
my freind has a brand new Z2 and i said you wont like heating issue yet he says he doesnt get overheating while playing games which i feel ls a lie because i had heating while web browsing and this was extreme heating, something not as heavy as a highly detailed graphicly intensive game
but newer Z2 quality apears improved, you can see proof across xda :/
i think sony may have fixed the magnetic port issue in the newest manufactured models :/, its glued in in old but lets see about new?
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Click to collapse
When was his z2 manufactured may i ask ?
Is there a post about which batch of z2 is faulty ?
and the overheating issue is eh for me because i dont game on my phone, i mostly browse reddit, websites and social networks
LOLRocks said:
When was his z2 manufactured may i ask ?
Is there a post about which batch of z2 is faulty ?
and the overheating issue is eh for me because i dont game on my phone, i mostly browse reddit, websites and social networks
Click to expand...
Click to collapse
he claims his batch no. is 14w30
-He claims the folowing:
no heating issues
no camera shut down
no random bootloops
no squshy button issue
no faulty camera button
no flaps issue
no random data loss issue
mine was 14w20 (i had a 14w17 device before sony gave free replacement)
and i had all issues mentioned above
heating (no camera shutdown ever oddly)
random bootloops with no mods
buttons werent clicky at all
camera button sometimes never worked
my flaps wouldent stay closed
my entire device would wipe its self for no reason
list goes on
lol im glad i dont have any phone right now xD
Mine is 14w18 and no issues you mentioned above (except device does get hot after prolonged use under the sun).
I'm wondering is the magnetic charging port falling out due to a really strong magnet on the charging dock/ module or is it falling out due to heat or applied force ?
I assume the official charging dock dk36 would have the "correct" magnetic strength to not ripp out the magnetic port of the phone
I've been having a lot of problems with my magnetic charging cable. When I first got it (from Amazon), it worked great. Connected easily, and charged wonderfully. Now, it seems loose and wobbly, and I have to set it the right way so it connects. Tolerable if setting on table to charge, but in the car or while holding it is frustrating.
I have a 14w19, and have been having overheating issues at times, and 1 dead pixel, and not rooted.. Should I try for a replacement?
well my official dk36 just came in so yeh lets see how thing goes and if its faulty or not
I've ordered the Z2 and it should be coming to my door any day now. When I realized that a magnetic charger might be a good idea to prevent wear of the microUSB port I started to look at the options available. Unfortunately the charging dock sold by Sony is too expensive in my opinion and I would like to find an off-brand alternative. I've looked through the posts on this forum and have come to understand that putting the charger in the wrong direction could be a big mistake. I'm still willing to buy just a cable but would prefer a dock to help prevent this.
My questions is does anyone have a suggestion for a dock(preferable) / cable?
I found this cable on amazon:
http://www.amazon.ca/gp/product/B00...pf_rd_t=101&pf_rd_p=1947489602&pf_rd_i=915398
PS: A lot of docks on amazon have some bad reviews and I'm wary of buying them
I was in the same boat. The Sony dock looks nice like but it was fairly expensive.
I just ordered this last week:
http://www.amazon.ca/Magnector-Perf..._1_2?s=wireless&ie=UTF8&qid=1421124799&sr=1-2
I've got genuine Sony and this one as well. Sony charger is cut more precisely, phone is held exactly as it should with no wiggle etc. But this alone doesn't justify 10 times higher price. The cheapo one does the job in the same way, I see no difference in charging speed. For example this cable is OK as well. If you don't mind waiting for delivery (it takes about 4 weeks to Europe), I can only recommend these products and Aliexpress site.
Regarding the cables with LED indicator - I've got one and even if it's interesting I don't find it useful. LED light is always on and when it reaches ~95% battery threshold it starts to flicker until fully charged, then the color changes to solid again.
Is it hard to screw up the direction of the charger? I've heard it will completely discharge the battery (It shorts the terminals?)
Also, is there a thin case that has a slot for the magnetic charging / what cases do you use if any?
Thanks for the info guys!
Theoretically the plastic around the terminals should prevent the connector from actually connecting "the wrong way" but in practice it can still happen, especially if you insist in moving and pushing the cable.
If the cable is coming out from "the middle" of the connector is easier to put it wrong (otherwise is easy to remember the cable has to go from the middle of the phone to the bottom so is much harder to make the mistake). However because the phone is so symetric you might confuse the front with the back and put it in reverse even in the docking station.
And last but not least make sure you have good warranty - it is possible that the magnet will "suck out" the connector from the phone, mine is barely hanging and is supposed to be from the batch that fixed this issue.
I have the original Sony dock as well as a third party dock. I also have a magnetic adapter for micro USB. All are working fine. Here are the links:
Third party dock - this works fine with my Z2 even though the title says Z3.
Micro USB adapter
Thanks for the reply unni_kmr, unfortunately I'm in Canada and I can't order through amazon.com easily. (Also that isn't on amazon.ca)
Anyone have input on whether I should get this dock for $15?
http://www.amazon.ca/Patec®-Magneti...=UTF8&qid=1421438530&sr=1-15&keywords=z2+case
Also, I'm looking for a case that's slim but doesn't impede the magnetic charging port. Any suggestions?
EDIT: Found this case, might try to cut a charging hole myself
http://www.amazon.ca/Xcessor-Vapour...id=1421440356&sr=8-2&keywords=z2+case+xcessor
WGuitar said:
Also, I'm looking for a case that's slim but doesn't impede the magnetic charging port. Any suggestions?
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Click to collapse
I don't have a case. I am using the Mocolo tempered glass on front and back. I bought it from here. Its very thin glass. Even with it on the front and back, the phone slides into the docks easily.
slow charging speed
hi there, i recently updated my Z2 , to 4.4.4 and everything is absolutely as expected but magnetic charging speed has taken a serious blow. with 4.4.2 it was as fast as normal cable charging but now with 4.4.4 it has become extremely slow , almost takes 8 minutes to charge 1%, and more than 8-9 hrs to fully charge ..
anyone else facing a similar issue .....kindly suggest solutions.:crying:
thanks
WGuitar said:
I've ordered the Z2 and it should be coming to my door any day now. When I realized that a magnetic charger might be a good idea to prevent wear of the microUSB port I started to look at the options available. Unfortunately the charging dock sold by Sony is too expensive in my opinion and I would like to find an off-brand alternative. I've looked through the posts on this forum and have come to understand that putting the charger in the wrong direction could be a big mistake. I'm still willing to buy just a cable but would prefer a dock to help prevent this.
My questions is does anyone have a suggestion for a dock(preferable) / cable?
I found this cable on amazon:
http://www.amazon.ca/gp/product/B00...pf_rd_t=101&pf_rd_p=1947489602&pf_rd_i=915398
PS: A lot of docks on amazon have some bad reviews and I'm wary of buying them
Click to expand...
Click to collapse
What do you mean by putting the charger in the wrong direction could be bad. Do you mean the magnetic charger can only work in one specific direction?
y300owner said:
What do you mean by putting the charger in the wrong direction could be bad. Do you mean the magnetic charger can only work in one specific direction?
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Click to collapse
Not only it can work in only one direction but even worse if you manage to make it connect in reverse it might break the phone or the battery. Yay Sony!
d210 said:
Not only it can work in only one direction but even worse if you manage to make it connect in reverse it might break the phone or the battery. Yay Sony!
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I use a "magnetron" cable for several moths now and never had any issues with it.
It is not possible to connect it in the wrong orientation.
I'm really happy with it and would absolutely buy it again.
kuhno said:
I use a "magnetron" cable for several moths now and never had any issues with it.
It is not possible to connect it in the wrong orientation.
I'm really happy with it and would absolutely buy it again.
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Click to collapse
Very expensive cable though...
And if you wiggle it a bit I'm sure you can make contact with it even in reverse. I assume it is using like any other cable the normal "mechanical protection" which consists in a tiny (fraction of a mm) extra plastic on the "lower" pin from magnetic connector.
Hi All,
I have a Nokia 7.1 that stopped charging. I cleaned out the charge port and tried different cables and adapters but nothing worked. I've since come to find out that it's a common enough problem that lots of people post about it on Nokia's support forum with no other option other than taking it to a service center. I'm in the USA and there's not a single service center in my state so I decided to try and replace the daughter board myself. I've done this kind of thing before on other phones, my Nexus 4 was a frankenstein's monster by the time I was done with it.
My problem is I can't find a reliable source for a quality part. There's tons of replacements on amazon, ebay, aliexpress and other random sites but all the ones I've read had issues for connectivity of cell service or wifi. Does anyone know where I can source a new daughter board for this phone?
Any help is greatly appreciated.
Thanks!!
I went through the same issue.
Bought another type c charging port on Amazon, it still works.
Awesome! Thanks for the reply. Did you go with one of the ~$10 ones or one of the ~$20 ones?
My 7.1 developed the same problem. What is the root cause? Is it mechanical problem of the connector pins worn out/oxidized? It does seem to be a mechanical problem since I can still wiggle the cable to make it charge for a while. What puzzles me is that the USB-C has inherent redundancy with 4 power and 4 ground pins that it should not easily fail. I have a phone with the old micro-USB and the charging still works flawlessly.
lejaune said:
My 7.1 developed the same problem. What is the root cause? Is it mechanical problem of the connector pins worn out/oxidized? It does seem to be a mechanical problem since I can still wiggle the cable to make it charge for a while. What puzzles me is that the USB-C has inherent redundancy with 4 power and 4 ground pins that it should not easily fail. I have a phone with the old micro-USB and the charging still works flawlessly.
Click to expand...
Click to collapse
I'm not sure. It does seem to be a mechanical problem, but I've seen some repair videos where they open it up and just run a soldering iron over the connector pins on the board and it starts working again. I've ordered a daughter board and a replacement back glass panel in case I break it trying to get it off. I'll update after I get the parts and open it up to see if it works.
The board I ordered was this one from Amazon Smile:
https://smile.amazon.com/gp/product/B08166DLDC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
It seems like the ~$10 boards are missing some chips that the ~$20 ones have, at least according to the pictures that were uploaded with the listing.
@bpowdhar, Thanks for the quick reply. I did order a connector board on Ebay, and it looks to be of the ~$10 variety. I'll see how it works when it gets here. I will also try the "melting the solder" trick without removing the connector first. If that works, I'll leave the old board in place just to minimize the risk.
So I received the USB-C charging board and replaced the bad one. Now, it seems to be charging normally. It took some work to open the back cover by heating to soften the glue/tape around the edge. I then used an a xacto knife to pry the corner open followed by dragging an old credit card to slowly separate the cover. Once it's open, everything went smoothly. Just watch one of several Youtube video clips to know what to expect. You do need a small Philips screwdriver and a #5 Torx driver. You need to lift a ribbon cable and a micro coax cable from the board. Just don't forget to put them back on to the new board. I didn't bother to fix the old board by re-solder the connector pins because they are way too small for my solder iron.
I rely on the existing glue/tape to glue the cover back, but I'm sure it's not as water/dust proof as before, so I may redo that part to clean the old tape out and use the new tape or glue when I have more time.
I do noticed a couple of parts missing on my $9 board. I don't know if they have anything to do with regulating the high voltage fast charging. I usually charge the phone with a 5V adapter, and I will stick to 5V, at least for now.
Thanks for the update! I'm still waiting for my board to arrive from Amazon. It was delayed with the new shipping date anywhere from Nov 5 - Nov 10 and it still hasn't arrived. It sucks because tracking info shows that it arrived at my area's sorting facility on Oct 29 and left it on Nov 4. So it should have only taken a day or two to get to my local post office and to my house. I'll update when it finally gets here.
I know it's been a couple of months, but I finally got the part and swapped it out yesterday. The battery was completely dead so I plugged it in to charge and left for the day. I came back to it this morning and it's at 100% battery! I'm so happy now! I've attached a couple of pictures showing the old board (with the red dot) and the new one. So far no connectivity issues, but I'll give it a couple of weeks to see if anything changes.
A couple other notes:
It was surprisingly easy to get the back glass off. I used a heat gun on low and ran it around the perimeter for a couple of minutes and a utility knife to cut the adhesive. This part was what I was most apprehensive about tackling.
The fingerprint sensor comes off the same way, apply heat and press / pry away from the glass to reuse.
If I had to do it again, I'd buy the tube of sealant. The replacement glass came with a set of narrow adhesive strips and those were a pain to deal with.
Thanks to everyone who contributed to the thread. Hopefully this helps someone else.