I just got the official word that as of January 15th HTC is actually looking into the OEM battery issues we are having from overheating to not holding a charge. In the mean time, Verizon is not hesitating to give out new batteries. They even offered to exchange my phone for the Nexus (HA ). Hopefully they will find something and make a significant improvement to these batteries.
** Do not hijack my thread. This thread is not for you to complain about playing games and your phone dying. Your "usage" complaints are irrelevant! This has only to do with people whose batteries will not charge from dead, are experiencing significant overheating, etc.
If you post in this thread anything unrelated I will just report it without hesitation.
Edit: My new battery is significantly cooler, and actually charges to 100% without any additional steps or modification to get it to do it.
Edit 2: After reading some other threads I called back into Verizon to ask if they noticed that all the batteries sent back were 3.8V or 3.7V, the rep stated that it looked like majority were 3.8V. This also sparked my curiosity to check what my Extended battery was (3.7V), and new OEM battery (3.7V). I would suggest at this point, if you have a 3.8V battery, and have had ANY instance of an issue, call Verizon and get it swapped out.
Edit 3: I am going to put this as plainly as I can. I don't work for Verizon, and I have no reason to prove myself to you. There are more people in this thread than not that are getting positive results. It is not my job to prove squat to anyone here, so if you don't get offered a replacement 3.7V battery, well, sorry for your luck! I really don't care 1 way or another. The fact that even 2 other people were able to be helped and their reps saw the same thing in their system is virtually proof enough. So if your rep doesn't look into it for you, ask for someone else. Don't cry to me and say I am wrong, when the facts are on my side.
got proof? don't want to look like a fool if i visit big red and this isnt true
sent from my rezound using tapatalk
Yea, your proof is Verizon, the ones who told me. I don't care if you don't believe me, lol.
How wide spread is this? I haven't noticed this on my Rezound (Senseless ROM 2.0) but my wife was complaining about her phone (stock) after playing fruit ninja for 10 min.
killsforpie said:
How wide spread is this? I haven't noticed this on my Rezound (Senseless ROM 2.0) but my wife was complaining about her phone (stock) after playing fruit ninja for 10 min.
Click to expand...
Click to collapse
I would just say "very" but 10 character limit and all. So...Very
Everyone, this isn't the battery life/complaint ***** and gripe thread. This is for people whose batteries ARE NOT CHARGING, or ARE OVERHEATING! No one cares if your battery died because you played games for 2 hours.
** Don't hijack my thread.
so if i complain to verizon, they'll give me a free battery? lol
Need some kinda proof, mine just recently started overheating, so really not trying to go into Verizon and tell them I want a new battery or phone because someone on a forum said to LOL.
Sent from my ADR6425LVW using xda premium
jayochs said:
so if i complain to verizon, they'll give me a free battery? lol
Click to expand...
Click to collapse
Aren't YOU Verizon? lol, I just went in to the store to pay my bill and showed them the battery stats from the OEM battery. The girl said "It is definitely a known issue and is being investigated. I don't really want to give you another battery, I would rather trade your phone in since the issue doesn't have a solution." I said "No thanks, I will take the battery." lol
AtLemacks said:
Aren't YOU Verizon? lol, I just went in to the store to pay my bill and showed them the battery stats from the OEM battery. The girl said "It is definitely a known issue and is being investigated. I don't really want to give you another battery, I would rather trade your phone in since the issue doesn't have a solution." I said "No thanks, I will take the battery." lol
Click to expand...
Click to collapse
ahahaha nah i'm a franchise store, not a corporate..if someone comes into my store complaining about a battery on a phone they didn't buy from me, i say "sorry brah bring it to the store you got it from"
so it's an exchange? meh, f that..thought maybe they'd just make it rain batteries up in dat *****hhhhhhhh
I went to a store this weekend because my battery will get super hot the LED will flash amber/green and it shows overheat on the battery indicator screen. They told me that they WOULD NOT give me a battery and that I could buy an extended one (NO have an otterbox) or could do a master reset on the phone HELL NO!!!!! I will go back in again and try
Chris
hot and charger wont keep up
I've had my rezound for 12 days. I have run temperatures of up to 127, with other figures fairly regularly. 110...115...120. The hottest ones are always when I'm streaming audio with the charger plugged in. I am also concerned that the charger won't keep up with the draw, even when I switch over to 3g. I know with my x, I saw a 137 reading once, but didn't swell the battery, and I'm wondering what the tolerances might be. I don't know it changing roms helps this or not. Considering unrooting and removing to try another unit.
Overheating but still charging (slowly but surely lol) can I haz new battery, Verizon?
Sent from my ADR6425LVW using Tapatalk
so posting in this thread will give me new batteries?
I'll take 2 please!!!
Had same issue. Went to store got fresh battery. No complaints.
Sent from my Rezound running CleanRom 2.1 ICS.
What defines overheating? Just the phone getting hot to a certain point or does it actually shut down? My phone has gotten hot but not shut down. I'm not clear as to when this situation applies. Battery temp over 120? 130?
Thanks.
...Sent from my Tab
looks like 50 degrees c is overheat. that is like 130f. My phone went into overheat streaming netflix again today. Called CSR and in less than 5 minutes she has a new battery on it's way. Only bad thing is have to send old one back
Chris
PaulQ602 said:
What defines overheating? Just the phone getting hot to a certain point or does it actually shut down? My phone has gotten hot but not shut down. I'm not clear as to when this situation applies. Battery temp over 120? 130?
Thanks.
...Sent from my Tab
Click to expand...
Click to collapse
They didn't specify. But honestly, not everyone sits and watches their battery temp 24/7, lol. If you explain your circumstances, and being there is a known issue in the system they should be happy to swap it out for you. They did mine in the store because they realized the problem was pretty serious.
DbZ Gokuu said:
Overheating but still charging (slowly but surely lol) can I haz new battery, Verizon?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
It's worth a shot. What do you have to lose? Another overheating battery?
3oclockslop said:
I've had my rezound for 12 days. I have run temperatures of up to 127, with other figures fairly regularly. 110...115...120. The hottest ones are always when I'm streaming audio with the charger plugged in. I am also concerned that the charger won't keep up with the draw, even when I switch over to 3g. I know with my x, I saw a 137 reading once, but didn't swell the battery, and I'm wondering what the tolerances might be. I don't know it changing roms helps this or not. Considering unrooting and removing to try another unit.
Click to expand...
Click to collapse
I can say from my experience, it is not the phone causing the problem. Shouldn't be the ROM unless the Kernel in it has some bugs. But when I put in my extended battery and see no issue, put back OEM to have an issue, and then put in extended and no longer have the issue, we see where the problem is here.
jayochs said:
ahahaha nah i'm a franchise store, not a corporate..if someone comes into my store complaining about a battery on a phone they didn't buy from me, i say "sorry brah bring it to the store you got it from"
so it's an exchange? meh, f that..thought maybe they'd just make it rain batteries up in dat *****hhhhhhhh
Click to expand...
Click to collapse
Yea, just an exchange, that should be a given, we are talking about Verizon after all. lol
drtnsnw said:
I went to a store this weekend because my battery will get super hot the LED will flash amber/green and it shows overheat on the battery indicator screen. They told me that they WOULD NOT give me a battery and that I could buy an extended one (NO have an otterbox) or could do a master reset on the phone HELL NO!!!!! I will go back in again and try
Chris
Click to expand...
Click to collapse
If you went to the store this weekend I am willing to bet they didn't even check for trouble tickets for you. Tell their lazy asses to fix their ****! They lady told me specifically the date, that Verizon had sent so many batteries back to HTC so they could test and diagnose them and everything.
My battery charged about 30% in 12 hours last night... Went to bed with 50, woke up with 80... Phone was plugged in all night, doing nothing. I'll try again tonight and go to VZ if it persists.
for the record, battery, on the back, says "do not expose to high temperatures: 140F/60C"
So you can consider that overheating.
I've gotten up to about 131 reported by battery program, but that was about 10min of Shadowgun, not plugged in charging.
Related
I got this phone Friday.
I didn't root it Saturday but it was in the back of my head. Before I rooted it, I noticed that the battery life was the worst I had ever seen. I read online that this is a bug in 2.3.6 (good job samsung).
It charged while I was watching some TV, so I rooted it and installed UnNamed. This knocked me down to about 50%. I finished off the battery playing games. Then charged it back to 100%. When it was roughly 58% it froze so I had to pull the battery. When I turned it back on, and the battery was magically at 29%. Which seemed odd to me, is it just inaccurate or how does that work?
The hell is wrong with this phone? Nothing gets to me more than bad battery life. If I can't get this resolved, i'll have to bring it back to AT&T and swap it out for something else.
no advice for you, but mine is going on ebay when the htc ics phone comes. I haven't tried them yet. oh, I'm importing all phones from now on, too.
I noticed the same thing with my samsung get the galaxy nexus has a great battery...
Sent from my Galaxy Nexus using xda premium
Most more than likely it's the wiring leading up to RAM processor, and, consequently, the flux capacitor, which is probably where your problem is. The flux capacitor is what regulates the battery input/output which can sometimes lead to poor battery life, disappearing battery percentages, and in certain cases where your last name is McFly - time travel.
Sent from my SAMSUNG-SGH-I777 using xda premium
You know what?
**** this phone, unrooting it, and bringing it back.
Im done.
I had the same problem returned and got a new one problem solved
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I'm sorry you aren't enjoying your phone. I had some great app suggestions, but this sounds like hardware failure...
JeremyLeroy96 said:
You know what?
**** this phone, unrooting it, and bringing it back.
Im done.
Click to expand...
Click to collapse
No sympathy here dude its a side effect of our fuel gauge
Sent from my Inspire 4G using XDA App
JeremyLeroy96 said:
I got this phone Friday.
I didn't root it Saturday but it was in the back of my head. Before I rooted it, I noticed that the battery life was the worst I had ever seen. I read online that this is a bug in 2.3.6 (good job samsung).
It charged while I was watching some TV, so I rooted it and installed UnNamed. This knocked me down to about 50%. I finished off the battery playing games. Then charged it back to 100%. When it was roughly 58% it froze so I had to pull the battery. When I turned it back on, and the battery was magically at 29%. Which seemed odd to me, is it just inaccurate or how does that work?
The hell is wrong with this phone? Nothing gets to me more than bad battery life. If I can't get this resolved, i'll have to bring it back to AT&T and swap it out for something else.
Click to expand...
Click to collapse
Search is your friend, this is a well documented situation. In short it's how li tech batteries work in combination with how our fuel gauge works. (it goes off of voltage vs counting mah, and there's voltage sag under high current draw, this equates to it showing lower than it is on reboots at low power)
Battery percentage artificially reports low when the device is rebooted on low battery. This is widely documented on these forums.
If you're returning the phone because of this one small minor glitch, good riddens.
Also, Unnamed 2.x is not immune to the BT-AMP bug that kills battery on UCKK6, since it's based off of UCKK6. This is why many reverted to Unnamed 1.x
And why did you post a new thread on this? There's a dedicated thread for UCKK6 battery issues.
You need to be patient dude. Use search and read through all the related posts in this forum. You can begin with flashing the rooted stock 2.3.4 with KH7.
Entropy512 said:
Battery percentage artificially reports low when the device is rebooted on low battery. This is widely documented on these forums.
If you're returning the phone because of this one small minor glitch, good riddens.
Also, Unnamed 2.x is not immune to the BT-AMP bug that kills battery on UCKK6, since it's based off of UCKK6. This is why many reverted to Unnamed 1.x
And why did you post a new thread on this? There's a dedicated thread for UCKK6 battery issues.
Click to expand...
Click to collapse
Idk... I was pretty upset last night because of it. It sounded like hardware, you're saying it isn't?
I was tired, posted at like midnight
Sorry for the trouble.
/thread
JeremyLeroy96 said:
Idk... I was pretty upset last night because of it. It sounded like hardware, you're saying it isn't?
I was tired, posted at like midnight
Sorry for the trouble.
/thread
Click to expand...
Click to collapse
It's a minor hardware glitch that happens only when you reboot your phone on low battery. Solution is:
1) Accept the weirdness of your battery rising after the glitch
2) Reboot when on charger if the battery is below 50-60%
3) Reboot at a higher level of battery
You didn't magically "lose" 30%+ of battery - that's impossible. You just had the estimate of charge level thrown way off.
As an example of what is possible - right now my typical drain is well below 1%/hour when the phone is sitting in good signal. In weak signal it's about 1%/hour.
Man I don't know what the deal is I'm on this thing gaming web surfing and other **** and I got my wife saying "Your always on your damn phone " and I get 18-20 hours per charge
Sent from my SAMSUNG-SGH-I777 using xda premium
Entropy512 said:
It's a minor hardware glitch that happens only when you reboot your phone on low battery. Solution is:
1) Accept the weirdness of your battery rising after the glitch
2) Reboot when on charger if the battery is below 50-60%
3) Reboot at a higher level of battery
You didn't magically "lose" 30%+ of battery - that's impossible. You just had the estimate of charge level thrown way off.
As an example of what is possible - right now my typical drain is well below 1%/hour when the phone is sitting in good signal. In weak signal it's about 1%/hour.
Click to expand...
Click to collapse
I have the same problem
Is that a problem of battery hardware or the phone? IS this a common problem with all i777? because I havent seen lots of people complaining about this?
Thanks
Ruchira88 said:
I have the same problem
Is that a problem of battery hardware or the phone? IS this a common problem with all i777? because I havent seen lots of people complaining about this?
Thanks
Click to expand...
Click to collapse
It is, as I've said before, the one corner case where our fuel gauge fails. It's the small price we pay for NEVER having to worry about battery recalibration - it will always converge towards truth, the only problem being that high load after a reset (rebooting on low battery) will throw it off for a few hours.
Amazing. Just when I've got enough stuff turned off that the phone is only ten or fifteen degrees above room temp, it turns out that it's not charging anyway.
Right now the only way my phone will charge is if I turn it off.
Maybe this is because I took the leak and went back to GB. I was convinced that all the power being lost to heat was the reason it wouldn't charge. Now, not so much.
I have pretty much everything turned off, and the phone's not actually using any juice. But it still isn't taking power unless I actually shut the device off.
The next leak can't get here soon enough. And I wish I meant that in a much better way.
Right now I'm glad I'm not one of those people who remembers every day of their life. Because I can't wait to forget the day I ruined my perfectly good Rezound with that leak.
cpurick said:
Amazing. Just when I've got enough stuff turned off that the phone is only ten or fifteen degrees above room temp, it turns out that it's not charging anyway.
Right now the only way my phone will charge is if I turn it off.
Maybe this is because I took the leak and went back to GB. I was convinced that all the power being lost to heat was the reason it wouldn't charge. Now, not so much.
I have pretty much everything turned off, and the phone's not actually using any juice. But it still isn't taking power unless I actually shut the device off.
The next leak can't get here soon enough. And I wish I meant that in a much better way.
Right now I'm glad I'm not one of those people who remembers every day of their life. Because I can't wait to forget the day I ruined my perfectly good Rezound with that leak.
Click to expand...
Click to collapse
Maybe it's just a bad phone ? Sure alot of people seem to be having some heat and battery issues, but just as many do not. There are so many variables between phones, unfortunately you probably got a borderline phone which can't tolerate the new software .
It sounds like you have a lot more issues than the leak is causing. The battery life complaint I could see. I've upgraded thirty phones and had two that had a decrease in battery life and this seems to be about normal for what I see on the forums. But the charging issue, that's a different story. I don't think the next leak is going to repair that any more than flashing the leaked RUU again would, but that might be what your phone needs.
It sounds like you think the leaked firmware has mucked up your charging.
What voltage/battery are you using?
Do you have another around that you can test?
When it is charging does it say USB or AC?
It might be better in the long run to see if Vzw will give you a refurb.
I have the big HTC battery, about 2.8 Amps. When charging, it always says USB, even when the USB is plugged into a wall adapter.
And yes, I didn't have these problems when I ran the GB release, but I also know that restoring my GB apparently did not restore all files. For example, I had to replace my WiFi module from another package in order to get rid of the WiFi error.
If you are within warranty I would call up HTC parts and accessories and explain your charging issue. I think they will be willing to send you a replacement battery to see if it fixes your issue. Some or many have had issues with the 3.8v batteries, when I rma'd mine they sent me a 3.7v. It is relatively quick and painless.... unlike sending it to PCD repair.
*hmm maybe you consider the "big HTC battery" the extended battery; my extended is 3.7v and stock replacement is 3.7v for reference.
Got a new phone and the battery still is hot and drains fast
Sent from my ADR6425LVW using xda premium
kryptik06 said:
Got a new phone and the battery still is hot and drains fast
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Running stock ? Otherwise it would be smarter to run a replacement on stock for a week or so to verify the hardware is working properly.seems like a lot of quality issues with the resound that is being blamed on the leaks without making sure its a good phone to start with.
Sent from my ADR6425LVW using xda premium
kryptik06 said:
Got a new phone and the battery still is hot and drains fast
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
MY Rezound just runs hot compared to my inc2. it seems that many have the same thing happeneing.
mjh68 said:
Running stock ? Otherwise it would be smarter to run a replacement on stock for a week or so to verify the hardware is working properly.seems like a lot of quality issues with the resound that is being blamed on the leaks without making sure its a good phone to start with.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Still running stock everything (new phone not refurb) and prolly will do another exchange tomorrow, because the drain and heat is that bad
Sent from my ADR6425LVW using xda premium
hopefully you wont have a problem exchanging your phone
Can anybody explain to me why all of the sudden my battery life has sucked. I have had WolfROM for about two weeks and battery life was normal. Then around 3 days ago my battery just won't last. I don't know what the deal is. I did spend the week in the mountains of Georgia where it was constantly searching for service so it got really hot. I assume that is what killed it?
GrayTheWolf said:
Can anybody explain to me why all of the sudden my battery life has sucked. I have had WolfROM for about two weeks and battery life was normal. Then around 3 days ago my battery just won't last. I don't know what the deal is. I did spend the week in the mountains of Georgia where it was constantly searching for service so it got really hot. I assume that is what killed it?
Click to expand...
Click to collapse
I don't know I would like to know this is as well. Where I live I get bad cellular reception (even though we have 4g in some spots, weird right?) and have the worst battery life ever. Maybe bad cellular reception/searching for service a lot kills the battery. Can anyone confirm?
Sent from my ReZound using xda-developers app
Download badass battery (I think it might be gsam battery now) and see if there are any apps sucking battery if not then the heating probably did cause it
use betterbatterystats for partial wakelocks and monitor running apps and keep to a minimal if they don't cache over
zZDave_Stud said:
I don't know I would like to know this is as well. Where I live I get bad cellular reception (even though we have 4g in some spots, weird right?) and have the worst battery life ever. Maybe bad cellular reception/searching for service a lot kills the battery. Can anyone confirm?
Sent from my ReZound using xda-developers app
Click to expand...
Click to collapse
I would expect it to. In your particular situation, the easiest route to an answer is to put it in airplane mode for several hours and compare.
Also, if it really bugs you, get one of the apps the other guys have suggested.
Although it seems to happen less frequently, sometimes an app update keeps the phone awake.
A Gold battery ?
Sent from my HTC Incredible S using xda app-developers app
topgun1953 said:
I would expect it to. In your particular situation, the easiest route to an answer is to put it in airplane mode for several hours and compare.
Also, if it really bugs you, get one of the apps the other guys have suggested.
Although it seems to happen less frequently, sometimes an app update keeps the phone awake.
Click to expand...
Click to collapse
Alright thanks for the info, I'm gonna try this out and see if it works. im gonna get betterbatterystats and see if anything is keeping my phone from going into deep sleep and if that doesn't work ill put it in airplane mode so as to compare the battery life with what I get now.
Sent from my ReZound using xda-developers app
On mine the download manager was using as much power through wake locks as the screen was. Disabled that ***** and turned off force gpu rendering in the developer options for good measure. It made all the difference.
My phone was over heating and losing charge extremely fast. I decided to try something random and put some of the aluminum off the back of a laptop LCD between the phone and the battery. It seems to keep the phone much cooler and the charge holds a lot longer. I can play Finaly Fantasy 3 now for a few hours without the phone getting hot anymore. Don't know if it will work for everyone but it seems to be working for me.
Drakien said:
My phone was over heating and losing charge extremely fast. I decided to try something random and put some of the aluminum off the back of a laptop LCD between the phone and the battery. It seems to keep the phone much cooler and the charge holds a lot longer. I can play Finaly Fantasy 3 now for a few hours without the phone getting hot anymore. Don't know if it will work for everyone but it seems to be working for me.
Click to expand...
Click to collapse
Actually called Verizon for a replacement extended battery yesterday since mine has taken a nose dive, and and started getting hot enough to cook with
If the replacement builds any heat I'll give that a shot
Sent from my GT-P7510 using xda premium
ROB281 said:
Actually called Verizon for a replacement extended battery yesterday since mine has taken a nose dive, and and started getting hot enough to cook with
If the replacement builds any heat I'll give that a shot
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
They wanted me to let them replace mine, but I told them to **** off. I'm not giving them a new phone for a refurb. That is one thing they could definitely use some improvement on. If you sell me a faulty device don't try to give me a refurb, give me a new phone.
Drakien said:
My phone was over heating and losing charge extremely fast. I decided to try something random and put some of the aluminum off the back of a laptop LCD between the phone and the battery. It seems to keep the phone much cooler and the charge holds a lot longer. I can play Finaly Fantasy 3 now for a few hours without the phone getting hot anymore. Don't know if it will work for everyone but it seems to be working for me.
Click to expand...
Click to collapse
Good idea man, but is this not just insulating the heat so that it doesn't feel hot, but really your battery is cooking like an oven?
Sent from my Rezound using xda-developers app
zZDave_Stud said:
Good idea man, but is this not just insulating the heat so that it doesn't feel hot, but really your battery is cooking like an oven?
Sent from my Rezound using xda-developers app
Click to expand...
Click to collapse
Nah, the battery can breath fine. The insulating aluminum is actually between the physical phone (sim card and all the interals) and the battery. The battery is completely open on the back. The phone itself is also not getting hot anymore so I don't really know. It used to get so hot that the screen itself was hot to the touch and so was the plastic cover on the back. The battery actually has the paint missing in the pattern of the lines of the rear cover from being so hot. I am sure the battery is at least partially cooked but it made it a full 12 hours today on one charge, thats up from 4 hours.
Drakien said:
Nah, the battery can breath fine. The insulating aluminum is actually between the physical phone (sim card and all the interals) and the battery. The battery is completely open on the back. The phone itself is also not getting hot anymore so I don't really know. It used to get so hot that the screen itself was hot to the touch and so was the plastic cover on the back. The battery actually has the paint missing in the pattern of the lines of the rear cover from being so hot. I am sure the battery is at least partially cooked but it made it a full 12 hours today on one charge, thats up from 4 hours.
Click to expand...
Click to collapse
what about screen on time? seems like the most is around 4 hours on standard size and around 6 for ext batt
dyetheskin said:
what about screen on time? seems like the most is around 4 hours on standard size and around 6 for ext batt
Click to expand...
Click to collapse
Results are skewed for the day, I pulled the battery to replace the aluminum. I didn't have any scissors yesterday so I wound up with a rough looking piece of aluminum that I had to tear apart to make fit. I cut it to fit today so its a much nicer fit and it still has some adhesive from where they glued it to the monitor. I'll let it burn down all day tomorrow and post the stats. I had wifi and google maps running evidently though during that time. I know I talked for around an hour and a half on it and I was in the office most of the day with nothing to do so I probably spent two hours texting.
http://i.imgur.com/86ihQ.png results after four hours of regular use
None of this is helping me.....
Anyone ever notice after a few weeks of the same rom the phone going kind of haywire? I've had texts go to the right contact/wrong number, I've had the ring actually dodge my finger when trying to slide the answer icon into it(kind of funny/pain in the ass), pictures in stock gallery showing as corrupt, random warm ups, etc.
Re flashing fixes it, maybe it's related to your problem gray, I don't really know.
Sent from my ADR6425LVW using Tapatalk 2
1heffer said:
Anyone ever notice after a few weeks of the same rom the phone going kind of haywire? I've had texts go to the right contact/wrong number, I've had the ring actually dodge my finger when trying to slide the answer icon into it(kind of funny/pain in the ass), pictures in stock gallery showing as corrupt, random warm ups, etc.
Re flashing fixes it, maybe it's related to your problem gray, I don't really know.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
I had only been on WolfROM for a week. My battery seems to be returning to normal though. I guess some normal usage fixed it.
After looking at several posts in XDA and Reddit, it seems that the BLOD or BootLoop of Death is happening to devices everyday as we approach the 2 year mark of the N6P release. Seems like a hardware issue or maybe a combination of both. My question is that do you guys think that this issue is actually a large number of lemons or that there is really a design flaw. Will all 6Ps eventually BLOD? Is it a matter of If or When?
Also it seems that the batteries were indeed pretty bad, with 4 users that I know personally all experiencing the degradation.
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Eric214 said:
I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
KLit75 said:
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
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I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
Eric214 said:
I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
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Gotcha. And thats a hell of a deal! I've been thinking of upgrading, OP5 is really tempting. If I got $350 for my 6p itd be like a 45% discount. Much better than the trade-ins carriers give you.
Edit-No it's like a 70% discount! $539 for 128 gb 8gb ram. For some reason I thought the base model came in at around $700
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
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Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
I just saw this over at the google tracker and wanted to share it.
https://issuetracker.google.com/issues/37130791#comment598
[email protected] <[email protected]> #597 Jun 24, 2017 07:53AM
For those of you hit with this problem and who have been denied warranty or are having no joy with either Google or Huawei, I have found a solution, albeit not the best of solutions but one that will have at least have a 60% chance of bringing back to life your Nexus 6P.
So after running some solid tests over the last week and abit on a few Nexus devices hit with the BLOD, I have found the following:
* BLOD Issue is not a software related Issue, Well not in full only in part, 6.0.1 handles and reacts to the sudden voltage drop that happens with the shockingly bad battery in our phones, it reacts to the loss differently so something changed in the newer versions 7.X.X that must trigger the battery to do something different and then causes the phone to BLOD, though the 6.X.X train was not entirely immune from it, the phone would hold up longer.
* Through various tests both with electronic hardware and software on the phone, you can physically watch the battery health drop sharply on a daily basis, these batteries are really that bad.
* The OEM Battery is a POS, when it gets put under load the Voltage tanks and tanks sharply, when it is not under heavy load and running at <31deg/cel the phone will work but only if the following conditions are meet... (1) The motherboard has not been fried by the battery shorting it out, a small IC chip appears to get damanged by it from what we can tell when we did testing on about 4 phones, but not on every phone or (2) the battery health is well enough to keep powering the phone.
* Here is where the problem gets interesting, the more the battery gets put under load, the more it degrades and rapidly, my current Nexus 6P 128GB Frost White version which is getting replaced on Monday by Google is down to 36% battery health, meaning if it drops below 60% battery life the phone just shuts down, so to prevent it from going into bootloop I have to keep it above 60% and each day the battery health is dropping even more roughly a 1% very two to three days at the moment.
* So we decided to put in a Generic battery into one of the 64GB versions that is stuck on BLOD, and it was nothing more than a battery from HK some cheap no-name of eBay, and BOOM! The phone boots up and comes to life again...
* However I have noticed a pattern on three devices I tested this on over the last week, I think the original battery at some point ends up damaging the PCB (Motherboard) and from what we could observer this would be the norm, if your battery is spiking and doing all sorts of things it shouldn't be, it has the potential to fry other components. There isthree of us doing these tests with one being an electronics engineer and the other two of us just being tech heads who repairs phones as a hobby.
* Now if we put back in the OEM battery, guess what? The phone would not boot up, it would just BLOD and on the meters the battery would just spray out wild voltage and all over the joint, these are really crap and awefully bad batteries that Huawei have put in the Nexus 6P, In fact we are not sure why they dont blow up like the Note 7 phones did, given how erradic the voltage spikes are.
* I can safely say that the Huawei made Nexus 6P has a huge problem with the installed battery, which by extension is also causing electronics to fail if it gets caught in the BLOD for too long and overheats the phone. My advise, if your phone goes into BLOD then don't strain, stop using it stright away, dont stree the phone too much, get the battery replaced ASAP, find someone who knows how to open it and replae the battery inside of it with a $7-$16 battery that you can get of eBay, this will at least bring your phone back to life.
I have spent about $400 on testing this to get to the bottom of it, having to buy batteries, run multiple tests, and also buy broken Nexus 6P Phones, at least I can get some of it back by selling the phones that have been brought back to life I guess.
Good Luck peeps, and my advice is to stay away from any Huawei Phones, because if has happened to this phone which was supposed to be a flagship, then it can happen to other Huawei phones if they are using the same or similar batteries, unless they knew all along and have changed them.... Which now makes me wnt to buy other broken Huawei phones and see if they have changed them.
Cheers,
David.
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cyberedward said:
Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
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Yeah, fortunately I haven't had any issues with hardware on my phone. I'm curious if we'd ever see numbers hardware failure rate.
I've loved my 6P. I'm gonna miss the front facing speakers and QHD display. I may not notice the difference in 1440p to 1080p done I don't need with VR.
I share the same experience as Eric214, I have the phone since November 2015, my Accubattery show 93% 3191, I have all update installed thru OTA. Never rooted or installed custom ROM, here is my stat from Accubattery
Sent from my Nexus 6P using XDA-Developers Legacy app
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
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I have literally never gotten that much sot on this phone, I feel like even if I didn't install any apps and left it in airplane mode I still wouldn't.
My new s7 edge gets me crazy battery life, but the 6p has been disappointing as far as battery life goes.
I think the bootloops and battery dissipation are caused by overheating of the 810, though that's just my professional opinion. Components don't like heat, especially when packed so closely together.
I had this battery issue after 14 months, replaced it 10 days ago - AccuBattery said my battery had something about 40%, now it says 101%. Everything back to normal.
Funny thing is: a month ago, AccuBattery showed 88% as well, everything working fine. Suddenly, 52% and the shutdowns began (no BLOD). I lived with this scenario for 15 days (battery health going down fast), almost bought an iPhone to replace it. Digging around I found a post from a Brazilian dude that brought its N6P back to life buying a battery from a given seller in a known online platform here and I decided to give it a try - battery and replacement costed 12% of what I paid on my phone. I expect to have it working until Pixel 2 pops up.
I'm in the group that after just 14 months my battery is at 67% of it original capacity and my SOT is around 2 hours. The worse battery performance of any phone I've ever owned. And I take care of my battery rarely will I let it drop below 60%, as I try to avoid deep discharges that harm battery longevity.
But no boot looping thus far.
as for the long post mentioning updates from MM to Nougat, i believe that the only thing i defintely did notice was with the battery behavior, the first weeks it took much longer to fully charge the battery , and it freaked me out.
now it is kind of normal again, i rooted my 6p the day i have got it haha.
i love flashing custom roms/kernels.
had the 6p for about 10 months now, i love it and really hope that it won't let me down quick.
at least another year would be nice, or 2.
So according to what @cyberedward mentioned from Google tracker replacing EOL battery with new Huawei made battery is like setting timer in a time bomb to another value ...
I don't know if they'll all bootloop but the battery is crap. After my experience that I documented in another thread, Id doubt anyone who's used the phone for a year has a battery thats holding anywhere close to full capacity.
Mine also shuts down at 20%. Now 4 days out of warranty. I'm gonna fight with the people at Huawei to get it replaced but best case scenario, I have to find a temporary phone for however long it takes to get it fixed.
3 year old phone?-I guess cut your loses.
But within a year?... complete BS! It's defective and they should recall them all.
***And to the OPs original question--what sucks is theres no known cause for the bootloop so you could get the battery fixed and within days, weeks, months you might also deal with that.
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
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You have a bad battery, replace it and your good to go........ It's been discussed for months......... not a software issue
All phone batteries go bad over time, the 6p just manifests it by dieing early. My wife's LG G4 scaled her % properly but she just got bad screen on time. A bad battery is a bad battery......
inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
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My phone started shutting down with the battery as high as 40%. I went to the Google store website, chatted with a support rep, and though I was technically out of warranty, they set up an RMA without any argument. My new phone arrived 2 days later, I transferred the data from my old one, and dropped it in the mailbox in the package the new one came in. My new 6p's battery life is great.
All in all, it was one of the better experiences I've had with any company's customer support. Heck, I even got a spare AC adapter and USB C cable out of it.
I don't know if it is hardware or software anymore. I replaced my battery in mid July with a Cameron Sino battery. During the eclipse this week, I had my phone taking time lapse photos (not directly at the sun). Shortly after the eclipse, I noticed my phone was off. I booted it back up, and checked the battery. I saw the same battery drop off at about 25%. My phone still had 18% after boot up.
robsonline said:
I don't know if it is hardware or software anymore. I replaced my battery in mid July with a Cameron Sino battery. During the eclipse this week, I had my phone taking time lapse photos (not directly at the sun). Shortly after the eclipse, I noticed my phone was off. I booted it back up, and checked the battery. I saw the same battery drop off at about 25%. My phone still had 18% after boot up.
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And what is your battery capacity using Accubattery? CS batteries do have a good rep, but it's possible you got a dud or a knock off. Test it and see.
Geezerooo said:
You have a bad battery, replace it and your good to go........ It's been discussed for months......... not a software issue
All phone batteries go bad over time, the 6p just manifests it by dieing early. My wife's LG G4 scaled her % properly but she just got bad screen on time. A bad battery is a bad battery......
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Yes, I am aware that phone batteries get old and go bad. But I think false reporting how much juice do I have left is a software issue. It gets annoying when you don't know if your phone will turn off at 15% or 25-30%. In the last few months I stop touching it when it comes down to 30%, just to be sure.
I read about people that ordered new battery on eBay, along with all necessary tools for replacing it in the same package. I don't have a possibility for RMA in my country, I bought my 6P on eBay too, so that's probably a way to go for me.
inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
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Looks like you are watching a whole bunch of Cat Videos.
Software cannot always work around hardware issues. Many different phones with other OS's do exactly the same when there is a battery issue (iOS is one which does exactly the same). If you have no warranty, then getting the battery replaced yourself is the only real option as it is hardware, not software at fault.
I'm convinced the processor is destroying the battery.. too much heat, too much drain
Sent from my Nexus 6P using Tapatalk
Too much charging is more likely a culprit. See lots of people charging phones to 100% several times a day when it has not really discharged that much. That will do more damage to a battery than anything.
That didn't go how you thought it would now did it OP?
The Nexus 6p is just really sensitive not sure what the battery does that makes it reboot. My first replacement battery gave me issues but the second one was fine. The only problem with the cheap ones is temp sensor doesn't work. But I don't feel its a huge loss. My suggestion buy a new battery the phones great. ?
Nickchapstick said:
That didn't go how you thought it would now did it OP?
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How did he think it would go? I agree with the op, in the long run this phone has been disappointing. Google knows it, which is why they're still replacing them 2 years after the fact and there's a class action lawsuit pending.
Sent from my Nexus 6P using Tapatalk