More of the same battery trouble - Nexus 6P General

It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.

inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
Click to expand...
Click to collapse
You have a bad battery, replace it and your good to go........ It's been discussed for months......... not a software issue
All phone batteries go bad over time, the 6p just manifests it by dieing early. My wife's LG G4 scaled her % properly but she just got bad screen on time. A bad battery is a bad battery......

inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
Click to expand...
Click to collapse
My phone started shutting down with the battery as high as 40%. I went to the Google store website, chatted with a support rep, and though I was technically out of warranty, they set up an RMA without any argument. My new phone arrived 2 days later, I transferred the data from my old one, and dropped it in the mailbox in the package the new one came in. My new 6p's battery life is great.
All in all, it was one of the better experiences I've had with any company's customer support. Heck, I even got a spare AC adapter and USB C cable out of it.

I don't know if it is hardware or software anymore. I replaced my battery in mid July with a Cameron Sino battery. During the eclipse this week, I had my phone taking time lapse photos (not directly at the sun). Shortly after the eclipse, I noticed my phone was off. I booted it back up, and checked the battery. I saw the same battery drop off at about 25%. My phone still had 18% after boot up.

robsonline said:
I don't know if it is hardware or software anymore. I replaced my battery in mid July with a Cameron Sino battery. During the eclipse this week, I had my phone taking time lapse photos (not directly at the sun). Shortly after the eclipse, I noticed my phone was off. I booted it back up, and checked the battery. I saw the same battery drop off at about 25%. My phone still had 18% after boot up.
Click to expand...
Click to collapse
And what is your battery capacity using Accubattery? CS batteries do have a good rep, but it's possible you got a dud or a knock off. Test it and see.

Geezerooo said:
You have a bad battery, replace it and your good to go........ It's been discussed for months......... not a software issue
All phone batteries go bad over time, the 6p just manifests it by dieing early. My wife's LG G4 scaled her % properly but she just got bad screen on time. A bad battery is a bad battery......
Click to expand...
Click to collapse
Yes, I am aware that phone batteries get old and go bad. But I think false reporting how much juice do I have left is a software issue. It gets annoying when you don't know if your phone will turn off at 15% or 25-30%. In the last few months I stop touching it when it comes down to 30%, just to be sure.
I read about people that ordered new battery on eBay, along with all necessary tools for replacing it in the same package. I don't have a possibility for RMA in my country, I bought my 6P on eBay too, so that's probably a way to go for me.

inspire4gfreak said:
It's really nice to know this still happens...
I guess Google really let us down on this one. Not just battery issues but Nexus 6P as a whole. I was a nexus fanboy to say the least, but the kind of "support" Google showed for their flagship is embarrassing.
Click to expand...
Click to collapse
Looks like you are watching a whole bunch of Cat Videos.

Software cannot always work around hardware issues. Many different phones with other OS's do exactly the same when there is a battery issue (iOS is one which does exactly the same). If you have no warranty, then getting the battery replaced yourself is the only real option as it is hardware, not software at fault.

I'm convinced the processor is destroying the battery.. too much heat, too much drain
Sent from my Nexus 6P using Tapatalk

Too much charging is more likely a culprit. See lots of people charging phones to 100% several times a day when it has not really discharged that much. That will do more damage to a battery than anything.

That didn't go how you thought it would now did it OP?

The Nexus 6p is just really sensitive not sure what the battery does that makes it reboot. My first replacement battery gave me issues but the second one was fine. The only problem with the cheap ones is temp sensor doesn't work. But I don't feel its a huge loss. My suggestion buy a new battery the phones great. ?

Nickchapstick said:
That didn't go how you thought it would now did it OP?
Click to expand...
Click to collapse
How did he think it would go? I agree with the op, in the long run this phone has been disappointing. Google knows it, which is why they're still replacing them 2 years after the fact and there's a class action lawsuit pending.
Sent from my Nexus 6P using Tapatalk

Related

OEM Battery Investigation [Updated]

I just got the official word that as of January 15th HTC is actually looking into the OEM battery issues we are having from overheating to not holding a charge. In the mean time, Verizon is not hesitating to give out new batteries. They even offered to exchange my phone for the Nexus (HA ). Hopefully they will find something and make a significant improvement to these batteries.
** Do not hijack my thread. This thread is not for you to complain about playing games and your phone dying. Your "usage" complaints are irrelevant! This has only to do with people whose batteries will not charge from dead, are experiencing significant overheating, etc.
If you post in this thread anything unrelated I will just report it without hesitation.
Edit: My new battery is significantly cooler, and actually charges to 100% without any additional steps or modification to get it to do it.
Edit 2: After reading some other threads I called back into Verizon to ask if they noticed that all the batteries sent back were 3.8V or 3.7V, the rep stated that it looked like majority were 3.8V. This also sparked my curiosity to check what my Extended battery was (3.7V), and new OEM battery (3.7V). I would suggest at this point, if you have a 3.8V battery, and have had ANY instance of an issue, call Verizon and get it swapped out.
Edit 3: I am going to put this as plainly as I can. I don't work for Verizon, and I have no reason to prove myself to you. There are more people in this thread than not that are getting positive results. It is not my job to prove squat to anyone here, so if you don't get offered a replacement 3.7V battery, well, sorry for your luck! I really don't care 1 way or another. The fact that even 2 other people were able to be helped and their reps saw the same thing in their system is virtually proof enough. So if your rep doesn't look into it for you, ask for someone else. Don't cry to me and say I am wrong, when the facts are on my side.
got proof? don't want to look like a fool if i visit big red and this isnt true
sent from my rezound using tapatalk
Yea, your proof is Verizon, the ones who told me. I don't care if you don't believe me, lol.
How wide spread is this? I haven't noticed this on my Rezound (Senseless ROM 2.0) but my wife was complaining about her phone (stock) after playing fruit ninja for 10 min.
killsforpie said:
How wide spread is this? I haven't noticed this on my Rezound (Senseless ROM 2.0) but my wife was complaining about her phone (stock) after playing fruit ninja for 10 min.
Click to expand...
Click to collapse
I would just say "very" but 10 character limit and all. So...Very
Everyone, this isn't the battery life/complaint ***** and gripe thread. This is for people whose batteries ARE NOT CHARGING, or ARE OVERHEATING! No one cares if your battery died because you played games for 2 hours.
** Don't hijack my thread.
so if i complain to verizon, they'll give me a free battery? lol
Need some kinda proof, mine just recently started overheating, so really not trying to go into Verizon and tell them I want a new battery or phone because someone on a forum said to LOL.
Sent from my ADR6425LVW using xda premium
jayochs said:
so if i complain to verizon, they'll give me a free battery? lol
Click to expand...
Click to collapse
Aren't YOU Verizon? lol, I just went in to the store to pay my bill and showed them the battery stats from the OEM battery. The girl said "It is definitely a known issue and is being investigated. I don't really want to give you another battery, I would rather trade your phone in since the issue doesn't have a solution." I said "No thanks, I will take the battery." lol
AtLemacks said:
Aren't YOU Verizon? lol, I just went in to the store to pay my bill and showed them the battery stats from the OEM battery. The girl said "It is definitely a known issue and is being investigated. I don't really want to give you another battery, I would rather trade your phone in since the issue doesn't have a solution." I said "No thanks, I will take the battery." lol
Click to expand...
Click to collapse
ahahaha nah i'm a franchise store, not a corporate..if someone comes into my store complaining about a battery on a phone they didn't buy from me, i say "sorry brah bring it to the store you got it from"
so it's an exchange? meh, f that..thought maybe they'd just make it rain batteries up in dat *****hhhhhhhh
I went to a store this weekend because my battery will get super hot the LED will flash amber/green and it shows overheat on the battery indicator screen. They told me that they WOULD NOT give me a battery and that I could buy an extended one (NO have an otterbox) or could do a master reset on the phone HELL NO!!!!! I will go back in again and try
Chris
hot and charger wont keep up
I've had my rezound for 12 days. I have run temperatures of up to 127, with other figures fairly regularly. 110...115...120. The hottest ones are always when I'm streaming audio with the charger plugged in. I am also concerned that the charger won't keep up with the draw, even when I switch over to 3g. I know with my x, I saw a 137 reading once, but didn't swell the battery, and I'm wondering what the tolerances might be. I don't know it changing roms helps this or not. Considering unrooting and removing to try another unit.
Overheating but still charging (slowly but surely lol) can I haz new battery, Verizon?
Sent from my ADR6425LVW using Tapatalk
so posting in this thread will give me new batteries?
I'll take 2 please!!!
Had same issue. Went to store got fresh battery. No complaints.
Sent from my Rezound running CleanRom 2.1 ICS.
What defines overheating? Just the phone getting hot to a certain point or does it actually shut down? My phone has gotten hot but not shut down. I'm not clear as to when this situation applies. Battery temp over 120? 130?
Thanks.
...Sent from my Tab
looks like 50 degrees c is overheat. that is like 130f. My phone went into overheat streaming netflix again today. Called CSR and in less than 5 minutes she has a new battery on it's way. Only bad thing is have to send old one back
Chris
PaulQ602 said:
What defines overheating? Just the phone getting hot to a certain point or does it actually shut down? My phone has gotten hot but not shut down. I'm not clear as to when this situation applies. Battery temp over 120? 130?
Thanks.
...Sent from my Tab
Click to expand...
Click to collapse
They didn't specify. But honestly, not everyone sits and watches their battery temp 24/7, lol. If you explain your circumstances, and being there is a known issue in the system they should be happy to swap it out for you. They did mine in the store because they realized the problem was pretty serious.
DbZ Gokuu said:
Overheating but still charging (slowly but surely lol) can I haz new battery, Verizon?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
It's worth a shot. What do you have to lose? Another overheating battery?
3oclockslop said:
I've had my rezound for 12 days. I have run temperatures of up to 127, with other figures fairly regularly. 110...115...120. The hottest ones are always when I'm streaming audio with the charger plugged in. I am also concerned that the charger won't keep up with the draw, even when I switch over to 3g. I know with my x, I saw a 137 reading once, but didn't swell the battery, and I'm wondering what the tolerances might be. I don't know it changing roms helps this or not. Considering unrooting and removing to try another unit.
Click to expand...
Click to collapse
I can say from my experience, it is not the phone causing the problem. Shouldn't be the ROM unless the Kernel in it has some bugs. But when I put in my extended battery and see no issue, put back OEM to have an issue, and then put in extended and no longer have the issue, we see where the problem is here.
jayochs said:
ahahaha nah i'm a franchise store, not a corporate..if someone comes into my store complaining about a battery on a phone they didn't buy from me, i say "sorry brah bring it to the store you got it from"
so it's an exchange? meh, f that..thought maybe they'd just make it rain batteries up in dat *****hhhhhhhh
Click to expand...
Click to collapse
Yea, just an exchange, that should be a given, we are talking about Verizon after all. lol
drtnsnw said:
I went to a store this weekend because my battery will get super hot the LED will flash amber/green and it shows overheat on the battery indicator screen. They told me that they WOULD NOT give me a battery and that I could buy an extended one (NO have an otterbox) or could do a master reset on the phone HELL NO!!!!! I will go back in again and try
Chris
Click to expand...
Click to collapse
If you went to the store this weekend I am willing to bet they didn't even check for trouble tickets for you. Tell their lazy asses to fix their ****! They lady told me specifically the date, that Verizon had sent so many batteries back to HTC so they could test and diagnose them and everything.
My battery charged about 30% in 12 hours last night... Went to bed with 50, woke up with 80... Phone was plugged in all night, doing nothing. I'll try again tonight and go to VZ if it persists.
for the record, battery, on the back, says "do not expose to high temperatures: 140F/60C"
So you can consider that overheating.
I've gotten up to about 131 reported by battery program, but that was about 10min of Shadowgun, not plugged in charging.

Attention for every fellow xdaian with battery problem in LG L9

Attention for battery issuses...
Recently my phone started acting weird...like my battery charging to full in more than 4 and a half hours...discharging quickly then in 6 hours...or sometimes i noticed my battery percentage struck at a level(example at 95%) and the charge not going up from 95% even after connecting charger for more than a hour..
What happened. .
Since i am a 4 year old Lg mobile customer(started with THE VERY FIRST OPTIMUS-GT540) i knew the service centre executives very well..when i decided to pay em a visit and explained my problem...they checked my battery,charger,and its cable. After that they took my phone and told me that IT WAS NOT BATTERY PROBLEM...RATHER THAN THE CHARGE PORT PROBLEM. .
EVERY L9 OWNER CAN CHECK IT...
there is a major design defect in every L9.as you can see, .the charge pin is placed way past (inside the phone ) from the actual charging pin hole in L9 body...which is rare considering in every phone the charging pin is placed right next to outermost part of hole created in the phones body...
OKAY...BUT WHATS THE PROBLEM WITH THAT. ..
the problem is ..since i/o port or charging port is way inside...so it is eventually going to get screwed faster by multiple insertion of charging cable into it(for charging your phone Lol) that means its a major defect and because of this design flaw...your charging pin is going to become wreck very sooner as compared to other mobile devices(depends upon your usage too...mine got f##kd in 4 months due to heavy usage). So if you are experiencing any problems related to battery like i did...dont blame the poor lithium ion fellow...instead get your port replaced...
#Note..ive been given an appointment of wednesday to change it for free..(in warranty) normally it costs around $15 in India.
#May your phone remain intact as long as it belongs to you...
Tmobile has no idea what about any port defect, neither did the LG rep I talked to.
this is total b.s.
No bs! My old LG (P970) already had the.same problem. Many devices had broken USB ports, but of course it either takes a lot time, or a rough/intense usage, to break that thing.
Just my 2 cents.
Sent from my LG-P760 using xda app-developers app
N00BY0815 said:
No bs! My old LG (P970) already had the.same problem. Many devices had broken USB ports, but of course it either takes a lot time, or a rough/intense usage, to break that thing.
Just my 2 cents.
Sent from my LG-P760 using xda app-developers app
Click to expand...
Click to collapse
Can the port be replaced for a reasonable fee or the phone is dead if that occurs?
people break their ports because they treat them poorly. to say the l9 has a major design flaw is laughable. sure there are problems with individual handsets but to make users think their bad battery life is a result of the port being a design flaw and just to get it replaced is foolish. usually when i see port problems at work it's because the people are idiots and damage it themselves or dump liquid on it, get stuff jammed in there. i feel like the l9 is well above average in this regard, in fact at least on my handset the port feels better than most devices i've had my hands on. treat your things well and they will work like they should.
Meda808 said:
people break their ports because they treat them poorly. to say the l9 has a major design flaw is laughable. sure there are problems with individual handsets but to make users think their bad battery life is a result of the port being a design flaw and just to get it replaced is foolish. usually when i see port problems at work it's because the people are idiots and damage it themselves or dump liquid on it, get stuff jammed in there. i feel like the l9 is well above average in this regard, in fact at least on my handset the port feels better than most devices i've had my hands on. treat your things well and they will work like they should.
Click to expand...
Click to collapse
I see your point, but I feel differently. Yes there are lots of idiots, who damage their ports, but I think it is a design flaw concerning all micro USB ports in general.
My port e.g doesnt seem to be straight. Sometimes i gotta fiddle a little, till I get the cable in. Did you ever try to get the cable in, when it was dark? It s pretty sure, you ll try it the wrong way around.
Iphone port is a perfect example, of what it should look and be like.
Oh and battery drain probably really has got nothing to do with it.
Sent from my LG-P760 using xda app-developers app
eSZee said:
Tmobile has no idea what about any port defect, neither did the LG rep I talked to.
Click to expand...
Click to collapse
port is not defective...but the way it is placed inside the phone body makes its wear and tear a lot to happen than other phones...its not a company agreed defect..but the port gets ripped off a lot faster due to its deep placing..that's all.
Meda808 said:
this is total b.s.
Click to expand...
Click to collapse
suit yourself. .i dont want any money or a single like..(dont care...even my signature says so...)
kirakun said:
Can the port be replaced for a reasonable fee or the phone is dead if that occurs?
Click to expand...
Click to collapse
if under warranty it should be placed without charging a single dollar...at least in india it happens that way..
Meda808 said:
people break their ports because they treat them poorly. to say the l9 has a major design flaw is laughable. sure there are problems with individual handsets but to make users think their bad battery life is a result of the port being a design flaw and just to get it replaced is foolish. usually when i see port problems at work it's because the people are idiots and damage it themselves or dump liquid on it, get stuff jammed in there. i feel like the l9 is well above average in this regard, in fact at least on my handset the port feels better than most devices i've had my hands on. treat your things well and they will work like they should.
Click to expand...
Click to collapse
please read carefully...i said if your charge gets stuck at a level example 95% even if u connected charger for a while or your phone disconnects/reconnects from charge when given a little tap...then its a i/o port defect..if this defect persists in your phone...then your BATTERY wont be charged in less than 3 hours..and will give erratic battery life response. .rest known...every machine performs different to its master.i hope u understand
devilanuj17 said:
please read carefully...i said if your charge gets stuck at a level example 95% even if u connected charger for a while or your phone disconnects/reconnects from charge when given a little tap...then its a i/o port defect..if this defect persists in your phone...then your BATTERY wont be charged in less than 3 hours..and will give erratic battery life response. .rest known...every machine performs different to its master.i hope u understand
Click to expand...
Click to collapse
I'm still trying to figure out how the recessed port causes battery life to suffer?
My port isn't broken, charges fine, but battery life was cut by 3/4 seemingly overnight.
eSZee said:
I'm still trying to figure out how the recessed port causes battery life to suffer?
My port isn't broken, charges fine, but battery life was cut by 3/4 seemingly overnight.
Click to expand...
Click to collapse
Maybe something like a shortcut? Which causes to drain the battery faster?
Sent from my LG-P760 using xda app-developers app
eSZee said:
I'm still trying to figure out how the recessed port causes battery life to suffer?
My port isn't broken, charges fine, but battery life was cut by 3/4 seemingly overnight.
Click to expand...
Click to collapse
visit your service centre..get ur BATTERY replaced for free,,,ive changed my battery 2 times in 4 months. .without paying a single dime...and again goin to get a new one for free...
devilanuj17 said:
visit your service centre..get ur BATTERY replaced for free,,,ive changed my battery 2 times in 4 months. .without paying a single dime...and again goin to get a new one for free...
Click to expand...
Click to collapse
It's not the battery. I have 3 currently and all drain incredibly quickly.
devilanuj17 said:
visit your service centre..get ur BATTERY replaced for free,,,ive changed my battery 2 times in 4 months. .without paying a single dime...and again goin to get a new one for free...
Click to expand...
Click to collapse
Why do you need to replace the battery so often? An average L9 battery lasts 1 day easily on CM and 1.5/2 days on stock.
noob.gamer said:
Why do you need to replace the battery so often? An average L9 battery lasts 1 day easily on CM and 1.5/2 days on stock.
Click to expand...
Click to collapse
if u can get a brand new battery for free..wont you be going for it irrespective of the fact that ur battery is a month old,,,
and 1.5/2 days on stock...? i guess youre talking bout using phone in airplane mode and listening music in headphones only...mine lasts around 6 hours max...at 2g net and video watching..
devilanuj17 said:
if u can get a brand new battery for free..wont you be going for it irrespective of the fact that ur battery is a month old,,,
and 1.5/2 days on stock...? i guess youre talking bout using phone in airplane mode and listening music in headphones only...mine lasts around 6 hours max...at 2g net and video watching..
Click to expand...
Click to collapse
Nope. Mine lasts for 15-16hours on 3G with 30minutes of gaming, 1hour music.. and 4.5hr screen on total.
noob.gamer said:
Nope. Mine lasts for 15-16hours on 3G with 30minutes of gaming, 1hour music.. and 4.5hr screen on total.
Click to expand...
Click to collapse
how do you do that..? please elaborate...
you have to actually TEST the battery to see if it's good. i work with Cadex 7400ER.. google it. its a commercial analyzer. People get rid of good batteries all the time. I have a box at work with good smartphone batteries.. most samsung. I took a good hard look at my device and i couldnt find anything to support your statement devil, sorry. I get days on my battery.. on 10g, 20d, and CM 10.1 and 10.2. Sometimes had to get some wakelocks under control but no big deal after that. The phone model i've seen the most port problems on is the Samsung Galaxy S 2 Epic 4g Sprint. love you guys.

3700mAh battery in your G5

So no one who owns a G5 has at least tried one of these supposed bigger batteries??
http://www.ebay.com/itm/3700mAh-Hig...763115?hash=item41ad621f2b:g:QeEAAOSwM4xXYSB0
Would be interesting to see what kind of performance this battery really gives.....
Would be a little nervous to try it because I played full price for mine. Hopefully someone will try it and respond.
SirDigitalKnight said:
So no one who owns a G5 has at least tried one of these supposed bigger batteries??
http://www.ebay.com/itm/3700mAh-Hig...763115?hash=item41ad621f2b:g:QeEAAOSwM4xXYSB0
Would be interesting to see what kind of performance this battery really gives.....
Click to expand...
Click to collapse
Whats your SOT? I find it mine to be good even with 2800mah
mine too
SirDigitalKnight said:
So no one who owns a G5 has at least tried one of these supposed bigger batteries??
http://www.ebay.com/itm/3700mAh-Hig...763115?hash=item41ad621f2b:g:QeEAAOSwM4xXYSB0
Would be interesting to see what kind of performance this battery really gives.....
Click to expand...
Click to collapse
i tried a 3200mah chinese battery and it gave about 1hr sot plus than original one which was used (and abused) for about 4 months.. so maybe they just have similar capacities
SirDigitalKnight said:
So no one who owns a G5 has at least tried one of these supposed bigger batteries??
http://www.ebay.com/itm/3700mAh-Hig...763115?hash=item41ad621f2b:g:QeEAAOSwM4xXYSB0
Would be interesting to see what kind of performance this battery really gives.....
Click to expand...
Click to collapse
There are some pretty decent receptions of the brand, and then a couple not so decent, but in general it looks more positive than negative and so far no catastrophic failures to note.
http://forums.androidcentral.com/lg-g3/525412-best4power-4500mah-extended-battery-impressions.html
https://www.amazon.com/Best4Power-Extended-Straight-Tracfone-SCH-S738C/product-reviews/B00Q2PL222
It may tickle you a bit wrong to know Best4Power no longer sells anything on Amazon. But I hope someone steps up to be our Guinea pig - there will be much thanks for the brave soul first to take the plunge and post their findings here.
I've got one similar to this, I ordered from Amazon, well actually a site called Amazon review trader where I got a promotion code for the battery. It's a 3500mAh battery by the description, yet the same physical size as the original. What I can say about it is any time you reboot the phone and the battery is at 100% you are greeted with an invalid battery warning and the phone powers down. The only way to get it to remain on its trying to reboot it a few times and once it uses a couple percentages of the battery it's fine. I contacted the seller and they sent me a new one but it also does the same so not sure.
The battery appears identical in size, feel and shape to the original one, just wrapped differently. The first day of use I ended with over 4hrs screen time but I was in an area with little to no signal, the next day I was home most the day and got 6 and a half hours screen time. I literally ran the phone till it was at 2% then powered down and replaced the battery. I use the phone for browsing, emails, text and phone calls, location is generally set to wireless network etc.
The question on if I would buy another..I don't think so, reason being is the invalid battery warning message, batteries are just not something to play with, the actual battery tho outside of the rebooting issue stated does work fine and seems to last a bit longer when compared to the stock one.

[Q] Battery swelling?

When I got my G5 (Verizon VS987) I also got a spare battery and charging dock as a promotional extra.
The charging dock is connected to the USB port on my PC. When I swap batteries I put the discharged one in the charging dock and remove it when the lights indicate it's fully charged. If I don't swap batteries for a few days I'll stick it back into the charging dock for the few minutes it takes to bring it back to full charge.
Now I notice one battery is swollen, as if from charging too fast or ???
It still fits into the phone with some difficulty but it does fit.
I'm wondering if I should discard it or keep using it, wondering if it can damage the phone?
Any thoughts?
Do not use the swollen battery any more. Do not toss it in regular trash either - find an authorized battery recycling operation in your area. If you can't locate one immediately, store the battery in a dry, cool spot with electrical tape over the contacts until you can dispose of it properly. Continued use may cause the battery to fail and catch fire and/or explode.
Batteries can swell due to overcharging, but also wear and tear aging with frequent full charge cycles. If you've been using the battery daily for about a year it is not uncommon for it to show such signs of wear. Failure rates are also more common with cheaper, off-brand batteries that aren't made as well to begin with. Buy a replacement battery and make sure it is OEM quality.
I've had this happen once before with a Motorola V3 battery so you see how long ago that was!
I believe it's the USB port allowing charging at a faster rate than the factory charger? Two requirements, the charge must be from a USB port and the battery must be very discharged.
The swollen battery is genuine LG, sent direct from LG, whatever quality that might be. Both the swollen Motorola batteries continued to work just fine in the V3, the LG battery works but is VERY difficult to remove and is now out of the phone forever.
xs11e said:
I've had this happen once before with a Motorola V3 battery so you see how long ago that was!
I believe it's the USB port allowing charging at a faster rate than the factory charger? Two requirements, the charge must be from a USB port and the battery must be very discharged.
The swollen battery is genuine LG, sent direct from LG, whatever quality that might be. Both the swollen Motorola batteries continued to work just fine in the V3, the LG battery works but is VERY difficult to remove and is now out of the phone forever.
Click to expand...
Click to collapse
It's not a problem of faster charging, but overcharging. The longer and more often a battery is charged 100% and left there, the quicker it wears out. If the battery is about a year old with daily use like this, a bit of swelling isn't unexpected.
There is no immediate threat from swelling but it is the start of failure if allowed to continue use. You surely don't want it expanding inside the phone from heat until it gets stuck and/or cause GPS, volume or other contacts to mess up by expanding the frame, etc.
Batteries aren't too expensive so order another one.
Not sure I agree, evidence seems to point to heat as the culprit since the battery wasn't charged that often.
Anyway, OEM batteries are available on eBay for under $12 and one should arrive Monday.
xs11e said:
Not sure I agree, evidence seems to point to heat as the culprit since the battery wasn't charged that often.
Anyway, OEM batteries are available on eBay for under $12 and one should arrive Monday.
Click to expand...
Click to collapse
I wonder if those are legit LG made.
Yup, why wouldn't it be? It's a unique battery for an obsolete phone, everyone that has any quantity is dumping them. The one I'm getting is from an "overstock" dealer.
xs11e said:
Yup, why wouldn't it be? It's a unique battery for an obsolete phone, everyone that has any quantity is dumping them. The one I'm getting is from an "overstock" dealer.
Click to expand...
Click to collapse
Yeah I was just curious. Will buy few myself that's not a bad deal at all. Yeah I can't blame people, this will be my last LG phone. Great specs and price, but build quality trash.
Sad part I know 3 people with LG V20 who are also having build quality issues. Speaker going on all of them and this is a common issue.
Nick216ohio said:
Yeah I was just curious. Will buy few myself that's not a bad deal at all. Yeah I can't blame people, this will be my last LG phone. Great specs and price, but build quality trash.
Click to expand...
Click to collapse
I guess I've been lucky, I've had very few problems. I really miss an unlocked bootloader and a rooted phone with a custom ROM but this seems to do the job other than about 90% of the "wonderful" features being stuff I don't want, don't use and would delete if the phone was rooted..
I really wanted the removable battery and the SD card, I think LG is my only option for both isn't it?
I have no idea what (or IF) my next phone will be, maybe I'll drag out my old Motorola V3 and use it? <G>
Seriously, no kidding, it's been all downhill since my BlackBerry Bold.
I bought two spares batteries, one from Ebay with the external charge case that looks genuine but the battery lasts about 20-25% less than the original battery and a second one from Aliexpress that lasts half the time of the original battery. The one from Ebay ways the same as the original, the one from Aliexpress is lighter.
On both the batteries the green heatshrink is not exactly the same color as the original one.
So I think none of those batteries you can buy from those sites will have the same capacity as a original battery from a official reseller.
The one I got seems to be OEM, I suspect the ones you got were just old, I can't imagine anyone making an aftermarket battery for such a low sales volume phone.
I believe any battery you get will be 3 - 4 years old before you get it, that may be why the one I got took almost 40 hours to reach full charge.
So far it seems it will last as long as the original but who knows?
xs11e said:
took almost 40 hours to reach full charge
Click to expand...
Click to collapse
You have some abnormal batteries, cables, and/or chargers...
No, all working as they should.
Sent from my VS987 using XDA-Developers Legacy app

Will all Nexus 6Ps eventually bootloop?

After looking at several posts in XDA and Reddit, it seems that the BLOD or BootLoop of Death is happening to devices everyday as we approach the 2 year mark of the N6P release. Seems like a hardware issue or maybe a combination of both. My question is that do you guys think that this issue is actually a large number of lemons or that there is really a design flaw. Will all 6Ps eventually BLOD? Is it a matter of If or When?
Also it seems that the batteries were indeed pretty bad, with 4 users that I know personally all experiencing the degradation.
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Eric214 said:
I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
KLit75 said:
Curious if you've seen or heard anything that'd validate your fear... it's certainly reasonable to be cautious, and it does NOT look like an easy process by any means but why the heat gun? It's a very common tool to use for jobs like this.
But to be clear, I too worry the phone won't look/feel the same after a successful battery replacement.
Of course skill levels vary greatly.
Click to expand...
Click to collapse
I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
Eric214 said:
I've seen or heard nothing, but since I'm upgrading to OP5 I was going to sell my 6P to help cover some costs. Looks like they are still selling for about 300-350. That's a nice chunk off the 540 of the OP5. My phone shows zero signs of wear and have never once dropped a phone. It looks like it came out of the box last night and plan to keep it that way for sale.
Click to expand...
Click to collapse
Gotcha. And thats a hell of a deal! I've been thinking of upgrading, OP5 is really tempting. If I got $350 for my 6p itd be like a 45% discount. Much better than the trade-ins carriers give you.
Edit-No it's like a 70% discount! $539 for 128 gb 8gb ram. For some reason I thought the base model came in at around $700
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
I just saw this over at the google tracker and wanted to share it.
https://issuetracker.google.com/issues/37130791#comment598
[email protected] <[email protected]> #597 Jun 24, 2017 07:53AM
For those of you hit with this problem and who have been denied warranty or are having no joy with either Google or Huawei, I have found a solution, albeit not the best of solutions but one that will have at least have a 60% chance of bringing back to life your Nexus 6P.
So after running some solid tests over the last week and abit on a few Nexus devices hit with the BLOD, I have found the following:
* BLOD Issue is not a software related Issue, Well not in full only in part, 6.0.1 handles and reacts to the sudden voltage drop that happens with the shockingly bad battery in our phones, it reacts to the loss differently so something changed in the newer versions 7.X.X that must trigger the battery to do something different and then causes the phone to BLOD, though the 6.X.X train was not entirely immune from it, the phone would hold up longer.
* Through various tests both with electronic hardware and software on the phone, you can physically watch the battery health drop sharply on a daily basis, these batteries are really that bad.
* The OEM Battery is a POS, when it gets put under load the Voltage tanks and tanks sharply, when it is not under heavy load and running at <31deg/cel the phone will work but only if the following conditions are meet... (1) The motherboard has not been fried by the battery shorting it out, a small IC chip appears to get damanged by it from what we can tell when we did testing on about 4 phones, but not on every phone or (2) the battery health is well enough to keep powering the phone.
* Here is where the problem gets interesting, the more the battery gets put under load, the more it degrades and rapidly, my current Nexus 6P 128GB Frost White version which is getting replaced on Monday by Google is down to 36% battery health, meaning if it drops below 60% battery life the phone just shuts down, so to prevent it from going into bootloop I have to keep it above 60% and each day the battery health is dropping even more roughly a 1% very two to three days at the moment.
* So we decided to put in a Generic battery into one of the 64GB versions that is stuck on BLOD, and it was nothing more than a battery from HK some cheap no-name of eBay, and BOOM! The phone boots up and comes to life again...
* However I have noticed a pattern on three devices I tested this on over the last week, I think the original battery at some point ends up damaging the PCB (Motherboard) and from what we could observer this would be the norm, if your battery is spiking and doing all sorts of things it shouldn't be, it has the potential to fry other components. There isthree of us doing these tests with one being an electronics engineer and the other two of us just being tech heads who repairs phones as a hobby.
* Now if we put back in the OEM battery, guess what? The phone would not boot up, it would just BLOD and on the meters the battery would just spray out wild voltage and all over the joint, these are really crap and awefully bad batteries that Huawei have put in the Nexus 6P, In fact we are not sure why they dont blow up like the Note 7 phones did, given how erradic the voltage spikes are.
* I can safely say that the Huawei made Nexus 6P has a huge problem with the installed battery, which by extension is also causing electronics to fail if it gets caught in the BLOD for too long and overheats the phone. My advise, if your phone goes into BLOD then don't strain, stop using it stright away, dont stree the phone too much, get the battery replaced ASAP, find someone who knows how to open it and replae the battery inside of it with a $7-$16 battery that you can get of eBay, this will at least bring your phone back to life.
I have spent about $400 on testing this to get to the bottom of it, having to buy batteries, run multiple tests, and also buy broken Nexus 6P Phones, at least I can get some of it back by selling the phones that have been brought back to life I guess.
Good Luck peeps, and my advice is to stay away from any Huawei Phones, because if has happened to this phone which was supposed to be a flagship, then it can happen to other Huawei phones if they are using the same or similar batteries, unless they knew all along and have changed them.... Which now makes me wnt to buy other broken Huawei phones and see if they have changed them.
Cheers,
David.
Click to expand...
Click to collapse
cyberedward said:
Really glad to see that you've preserved your battery well. I had to repair/replace my mobo and battery under warranty but I'm worried that the issues will happen again eventually due to poor manufacturing.
Click to expand...
Click to collapse
Yeah, fortunately I haven't had any issues with hardware on my phone. I'm curious if we'd ever see numbers hardware failure rate.
I've loved my 6P. I'm gonna miss the front facing speakers and QHD display. I may not notice the difference in 1440p to 1080p done I don't need with VR.
I share the same experience as Eric214, I have the phone since November 2015, my Accubattery show 93% 3191, I have all update installed thru OTA. Never rooted or installed custom ROM, here is my stat from Accubattery
Sent from my Nexus 6P using XDA-Developers Legacy app
Eric214 said:
Well, it's not all 6P's. I bought my 6P last January 18 months + and I still get 6.5 to 7 hours of screen on time. Using Accubattery my estimated capacity is still 88% 3,028mah. I can run my phone to 10% no reboots or shut downs. It's really in how you take care of your battery.
And before you ask, no I haven't changed my battery out. I've never opened my phone due to the fact I want to sell it soon and afraid they heat gun would warp things on the phone.
Click to expand...
Click to collapse
I have literally never gotten that much sot on this phone, I feel like even if I didn't install any apps and left it in airplane mode I still wouldn't.
My new s7 edge gets me crazy battery life, but the 6p has been disappointing as far as battery life goes.
I think the bootloops and battery dissipation are caused by overheating of the 810, though that's just my professional opinion. Components don't like heat, especially when packed so closely together.
I had this battery issue after 14 months, replaced it 10 days ago - AccuBattery said my battery had something about 40%, now it says 101%. Everything back to normal.
Funny thing is: a month ago, AccuBattery showed 88% as well, everything working fine. Suddenly, 52% and the shutdowns began (no BLOD). I lived with this scenario for 15 days (battery health going down fast), almost bought an iPhone to replace it. Digging around I found a post from a Brazilian dude that brought its N6P back to life buying a battery from a given seller in a known online platform here and I decided to give it a try - battery and replacement costed 12% of what I paid on my phone. I expect to have it working until Pixel 2 pops up.
I'm in the group that after just 14 months my battery is at 67% of it original capacity and my SOT is around 2 hours. The worse battery performance of any phone I've ever owned. And I take care of my battery rarely will I let it drop below 60%, as I try to avoid deep discharges that harm battery longevity.
But no boot looping thus far.
as for the long post mentioning updates from MM to Nougat, i believe that the only thing i defintely did notice was with the battery behavior, the first weeks it took much longer to fully charge the battery , and it freaked me out.
now it is kind of normal again, i rooted my 6p the day i have got it haha.
i love flashing custom roms/kernels.
had the 6p for about 10 months now, i love it and really hope that it won't let me down quick.
at least another year would be nice, or 2.
So according to what @cyberedward mentioned from Google tracker replacing EOL battery with new Huawei made battery is like setting timer in a time bomb to another value ...
I don't know if they'll all bootloop but the battery is crap. After my experience that I documented in another thread, Id doubt anyone who's used the phone for a year has a battery thats holding anywhere close to full capacity.
Mine also shuts down at 20%. Now 4 days out of warranty. I'm gonna fight with the people at Huawei to get it replaced but best case scenario, I have to find a temporary phone for however long it takes to get it fixed.
3 year old phone?-I guess cut your loses.
But within a year?... complete BS! It's defective and they should recall them all.
***And to the OPs original question--what sucks is theres no known cause for the bootloop so you could get the battery fixed and within days, weeks, months you might also deal with that.

Categories

Resources