Anyone else having problems getting the native HTC email to sync correctly? I have an Exchange account and 3 IMAP accounts and the IMAP accounts will not sync on a regular basis. I loaded up Enhanced Email and it works fine.
I checked as many setting as I could and all appears to be set correctly: wireless networks all set to never sleep, background data and auto-sync both checked
I can keep using Enhanced Email but it's aggravating that I can't get the HTC app to work correctly.
Anyone have any ideas?
I figured it out. When I first got the phone and went through the setup I got a 504 gateway error. I also got there 504 gateway error when initially trying to set up my email accounts. Called customer service and they said to skip out of the setup and do everything manually. She said there was a glitch in the software and that the Gmail and Yahoo account setups didn't work and that all accounts needed to be set up through the IMAP process. Needless to say this is what was causing my problem.
To correct the email sync issue I deleted all of my accounts and set them up through the Gmail and Yahoo account set up process and all appears to be working now.
I am having the same problem so I just tried this option of setting up my yahoo accounts through the set up process. It does appear to receive email much faster but there are some downsides.
My Yahoo inbox (on the website) and the inbox on my Rezound are not completely synced now. The app has the option of downloading up to 30 days of email. Mail older than 30 days doesn't show up on the phone even if it's in your inbox on the website. Conversely, email that I deleted or moved from my inbox some time ago has now magically reappeared on my phone.
Another problem is that my mail folders that I set up on the website do not appear on the Rezound mail app anymore.
Seems the negatives are too numerous to have better syncing. I'm switching back to the manual setup as all the problems I mentioned above are not there and I'll just put up with poor syncing for now.
Related
Hey all,
did I miss something or are we still stuck with the same crappy IMAP support
that was there in the initial release?
I'm using hMailserver and get No Mails although I am getting the folder names
downloaded. This issue was due to the HTC client not supporting IMAP Prefix.
Did anyone solve this or does HTC need a kick in teh behind?
Tried with my Google account as well (which you'd think would work) for testing
purposes and no go...
//Nik
I'm using two IMAP accounts (one is a Google) just fine.
In the HTC client (not K9)?
How did you configure GMail?
//Nik
The missing folder-path preference has been acknowledged by HTC support, along with a number of other problems with htc-mail. Except from that IMAP has worked well for me, at least with the recent upgrade.
My worst problem with HTC-Mail is that it refuses to display signed messages. That's a big issue with 1/3 of all my incoming messages having GnuPG signatures.
HTC Mail never worked for me, when I configured it for access to a unsecured IMAP account on the local (WiFi connected) network it didn't pull down any mail automatically and whenever I manually forced it to sync it would force close.
In the end I decided resitance was futile and allowed myself to be assimilated into the Google collective. All my incoming mail from all my accounts is now collected by my GMail account, and I access it using the GMail app on the phone (which does push email, unlike the HTC Mail app). The ability of GMail to use multiple SMTP servers and/or set the 'From' address combined with automatic selection of the address to use for outgoing mail means my sent mail still appears to originate from my original accounts.
Stop whining and install k-9 mail. I found the newest 1.006 to really work well. If it had a homescreen widget then it would be perfect.
Did install K-9 the day I got the device, works okay.
My point is, when a device is sent out with an e-mail app
with such crappy compliance, it's sad...
... and to quote you... "If it had a homescreen widget then it would be perfect"
this would be nice...
//Nik
Has anyone else using an exchange server found that after a couple of weeks the calender stops syncing both ways but has no trace of errors.
I have been using the default email app to create an exchange account which I have it sync for calenders. The calender auto syncs as soon as I have created a new calender entry or will sync a calender entry made from my laptop when the account is asked to sync again. So both ways work fine.
But I have found that after a couple of weeks the calender sync just stops syncing to the server or from the server. But there is no error in the sync menu so unsure what's going wrong. There is no problem with the exchange server as my laptop never experiences this nor does anyone else at work.
Keep in mind everything was great and no settings have changed to cause this to happen. This has happened twice now, maybe even three times.
This last time I found I accepted a meeting request with touchdown (great email app for exchange by the way) and the email was sent out that I accepted the email and the exchange server was updated as my laptop gained the entry, but it never showed up in my calender entry on my phone.
The way to fix it is to delete the exchange account from the phone and create it again for it to all work properly again.
I will try and get another meeting request to be sent to my phone where I accept it to find out whether this caused the problem... but I have my doubts.
I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
Click to expand...
Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.
Having hard time searching for answers to this due to the fact just about every thread has these keywords....
Here is my situation:
- Dinc2 running latest stock, rooted.
- have had for long time no issues. Received new phone due to warranty issues.
- setup google account and all is well, it is running just fine.
- within Settings>Accounts and Sync I see various accounts (Facebook, weather, etc) and 2 Google accounts (square icon with lower case g, not the gmail icon/account). 1 is for my gmail.com account and 1 is for my corp email (which uses gmail). So all is well.
- I took picture on phone and tried to send it from the gallery via the share icon and selected the gmail option in the list (note sharing via messaging (txt) has worked without issues forever). This brought me to setup of gmail account (I recently turned on 2-step security within google/gmail) and it asked for the application specific password. I got that setup and finished it just thinking it was using the gallery app to send the email so that is why it asked again.
- Once I did that I received email from VZW stating my email account (gmail one) is now setup with VZW, etc, etc. Now I typcially don't use the VZW backup assistant and don't go through any setup of email for VZW (maybe it happened in the background don't know but I have never done that didn't see that notification from VZW before). I know what this is from VZW just not sure why it happened when it did.
- Now when I go into Accounts and Sync I see my 2 original Google accounts, but also see a new Gmail (gmail icon with red M) for my gmail account. So I essentially have 2 'gmail' accounts setup on my phone within the accounts and sync area.
- I only see 1 gmail account when looking at my mail, but have noticed some emails not making and getting notifications saying the gmail account is not setup properly. I click that notification and then click finish setup and it says all is well.
- I tried deleting the gmail account (with red M icon) but it says I can't as it is used by other services on phone.
- I have gone to the VZW site and removed my gmail account from their 'server' and turned off backup assistant on the website as well (was never turned on, on the phone). I don't believe this should be an issue as I shouldn't have to use the VZW 'web email' setup they provide to customers to consolidate emails and provide web access since gmail already does that for me.
Anyone know what may be best way to resolve this? Do I have to have VZW 'web mail' setup? Should I plan to restore phone and again just setup the initial google accounts and just plan not to try and email from gallery and just use the 'attach' feature within the gmail app instead if needed?
I have tested emails from my phone and it seems they work for the most part, but it seems everyone once in a while they fail with that notice the gmail app is not setup properly (and suspect this is VZW screwing things up).
Long post, sorry, just frustrating and confusing and figured I would post it in case others have seen this.
Thanks.
I have multiple companies, and have 20+ e-mail addresses in the standard mail app. One of the accounts is a Hotmail account, which I forward all the other addresses to, to take advantage of the Hotmail Push feature (I used to use GMail, but HTC no longer supports GMail automatic setup in the standard mail app, so there is no Push option).
The reason I have the other accounts (aside from the Hotmail account) is so that when I receive a message, I can choose to reply to a message received by Hotmail, using the appropriate business email address/server.
I recently had to wipe my phone and set everything backup (don't ask), and now, although I have all accounts aside from the Hotmail account to NOT sync, every once in a while I see that the sync option on the other accounts re-enables itself. At first, I thought it was just an anomaly, but today I happened to see a message on my phone that said, "Syncing to platform", and then all the other mail accounts began syncing again. So, now I know that when the phone "syncs to platform", it resets all my sync settings on the mail app. This NEVER happened before. How do I stop this? I've looked at the Privacy app, and there is a choice to turn off the "Backup my settings" option, but when I go to turn this feature off, I get a warning that this will "stop backing up my Wi-fi passwords, bookmarks, other settings, and app data, and erase all copes on Google servers". Is this the feature I need to disable? If so, does this mean that my online Google account will no longer know what apps I download, and when I go into a wi-fi zone, I will always have to remember the password for each wi-fi zone?