A frustrating problem has developed on my TouchPro 2 running WM 6.5.
I have several email accounts, most of which are using IMAP. They have been working as expected over the past year. A few weeks ago the account that I was syncing through Active Sync has become a Microsoft Exchange account. That is working well. But, with my remaining IMAP accounts the folders are not syncing as they were before. I receive new emails, but if I delete messages or move them other folders, etc. none of the changes take place on the server when I check on a desktop.
My initial theory is that the new Exchange account might have changed something. I tried deleting one of the IMAP accounts and added it again, but still with no success.
Anyone have ideas as to why this is happening, and what I can do?
Thanks.
I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
Click to expand...
Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.
Anyone else having problems getting the native HTC email to sync correctly? I have an Exchange account and 3 IMAP accounts and the IMAP accounts will not sync on a regular basis. I loaded up Enhanced Email and it works fine.
I checked as many setting as I could and all appears to be set correctly: wireless networks all set to never sleep, background data and auto-sync both checked
I can keep using Enhanced Email but it's aggravating that I can't get the HTC app to work correctly.
Anyone have any ideas?
I figured it out. When I first got the phone and went through the setup I got a 504 gateway error. I also got there 504 gateway error when initially trying to set up my email accounts. Called customer service and they said to skip out of the setup and do everything manually. She said there was a glitch in the software and that the Gmail and Yahoo account setups didn't work and that all accounts needed to be set up through the IMAP process. Needless to say this is what was causing my problem.
To correct the email sync issue I deleted all of my accounts and set them up through the Gmail and Yahoo account set up process and all appears to be working now.
I am having the same problem so I just tried this option of setting up my yahoo accounts through the set up process. It does appear to receive email much faster but there are some downsides.
My Yahoo inbox (on the website) and the inbox on my Rezound are not completely synced now. The app has the option of downloading up to 30 days of email. Mail older than 30 days doesn't show up on the phone even if it's in your inbox on the website. Conversely, email that I deleted or moved from my inbox some time ago has now magically reappeared on my phone.
Another problem is that my mail folders that I set up on the website do not appear on the Rezound mail app anymore.
Seems the negatives are too numerous to have better syncing. I'm switching back to the manual setup as all the problems I mentioned above are not there and I'll just put up with poor syncing for now.
This problem has been bothering me for a long time now.
I have an Exchange account with my school that I sync my email and contacts to my android phone with no problems. However, the school made a shared calendar for our class schedules that I added to my Exchange account (by adding the URL), but this calendar will not sync to my phone. If I create my own events in my personal calendar, that works fine and shows up, but the calendar that I added from the school will not. It shows up just fine on Outlook on the PC.
My current solution is to just add that calendar to my google account and sync it, but the problem with that is that our class schedules can sometimes change suddenly and gmail doesn't sync very often, which has led to some problems for me in the past. I would much rather have the direct syncing of the calendar to my phone instead of through google.
What makes it more aggravating is that my friend has no problem syncing the calendar with iOS, so I know it should be possible. I've tried using Touchdown but that has the same problem.
Here is an image from the Outlook Web app showing both calendars
Thanks in advance for your help
My phone: MyTouch 4G running ICS. I had this problem even on other GB roms.
Question
Sorry i can't help you but i have question . I saw you wrote your friend has no problem sync shared calendar on iOS. Can you tell me how he did that and do i need some kind of app. I'm trying to sync my shared calendar (Outlook 2010) to my friends iPhone, but iPhone only syncs his calendar when i create exchange activesync account on his iPhone. Thank you
I really hope to find some help with the problem. I can see a lot of related questions posted everywhere around the web without a solution.
It could be this is a well known problem and I just have to stop trying to fix it and wait for Samsung or Google to apply some fixes?
The problem is very simple. I have two email accounts: Hotmail and another one coming from my ISP using POP3 protocol (Home -ADSL2).
No matter what I do the Hotmail emails syncing without any problems but the other email doesn't update as per sync schedule. It works only if I sync it manually.
I have to add while my phone had 4.1.1 firmware I had both accounts auto-syncing.
Another thing is I tried enabling Auto Sync from the phone Settings>Data Usage without much effect. When it worked before, the auto sync was disabled and my Hotmail emails arrive with auto sync disabled anyway.
I really don't know what to try next. Could it be the problem with stock email client and I need to use a different client for that to work?
Thread closed per the OP request