So...I've had my replacement Prime for two days, and a few minutes ago I realized my prime was acting oddly. I picked it up and smelled something burning- turns out my power cord is insanely hot and actually started to melt itself (there was smoke coming out of the base). Now I can't plug it in without it getting crazy hot, and my TP won't charge itself from it anyway.
Has this happened to anyone else? After the insanely frustrating series of customer service experienced I had getting the first one replaced, I'm REALLY not looking forward to dealing with them again.
This was an issue with the TF101 already, quite insane they haven't addressed this issue with the TF201. Sometimes I really don't understand what's going on with these companies.
Perhaps this is of use, originally meant for the TF101 but think it'll apply to the TF201 as well:
http://forum.xda-developers.com/showthread.php?t=1087321
TF201 charger is the exact same one as TF101 charger, so problems with original TF101 charger are the same in TF201. ASUS actually sells the charger as Eee Pad charger, independent from model number.
This is a safety issue. ASUS should accommodate anyone who experiences this. Otherwise, you ARE bound by law to sue the pants off of them.
Thats insane. Imagine if you came home and you house had burned down due to this. Or more or less my apartment which attaches to 6 other apartments.
Contact Asus and tell them unless they sort this out immediately you are going to post this info on Facebook, Twitter, Blog sites.... basically anywhere where it will attract attention.
I noticed that my power charger seems to get quite hot when I charge the thing. I didn't think too much of it as I have seen several chargers for other devices get hot.
I haven't noticed any melting or anything though, but I will probably keep a closer on it now.
Good looking out on the heads up. Will keep a close eye on charger. This is crazy n a major safety hazard. Asus just asking for a lawsuit with this one. Safety is something you can't shortchange the consumer on.
Get some photos to send Asus.
I thought the power cable was crap and there's photo's on there showing it falling apart for some people.
Sent from my Desire HD using XDA App
Yeah mine no longer works either the adapter piece you plug in the wall sucks!
I am gonna call them and see about them sending a new cord because if not I will just have to report it to whoever regulates fire control and the BBB and get a recall on it! I mean it would be so simp for them to replace it!
Sent from my PC36100 using XDA App
Somewhat related: I've been very questionable about the cable ever since I got it so I've been more careful with it than I have the Prime.
I use a bottle of deodorant spray to hold the cable upwards onto the top of my dresser where I charge my Prime. I apply the weight on the cable, not the connector portion.
I haven't had any heating or material decay issues doing this. Something I've learned w/ shoddy Apple chargers... third-party ones are generally built better and cheaper.
I've heard many people complain about their chargers malfunctioning in one way or another. I did not expect an issue like this and it's unacceptable. My charger gets really hot when charging for just half an hour to an hour, so after hearing about this and other issues, I have to make sure I'm present when charging to avoid my house being burned to the ground. The worst part is hearing this problem existed with the original Transformer and they still used the same charger. WTF Asus.
orlandojumpoff said:
I've heard many people complain about their chargers malfunctioning in one way or another. I did not expect an issue like this and it's unacceptable. My charger gets really hot when charging for just half an hour to an hour, so after hearing about this and other issues, I have to make sure I'm present when charging to avoid my house being burned to the ground. The worst part is hearing this problem existed with the original Transformer and they still used the same charger. WTF Asus.
Click to expand...
Click to collapse
So Asus replaced the dock but not the charger, that doesn't make sense at all since the entire unit will now draw more power and that means higher current. But this time at least only the adapater needs replaced. A real fire hazard alright, it's just like smoking in bed. One more problem to account for.
Just curious those having over heat charger are you plugging to the wall or extension cord? Surge protection or not?
I plug mine straight to the wall and never have this issue, it doesn't even get that hot, weird. Well, maybe its because its been insanely cold here lately.
andyxover said:
Just curious those having over heat charger are you plugging to the wall or extension cord? Surge protection or not?
I plug mine straight to the wall and never have this issue, it doesn't even get that hot, weird. Well, maybe its because its been insanely cold here lately.
Click to expand...
Click to collapse
It depends on your battery's remaining charge, a fully drained battery will pull a lot of power which will lead to the overheated charger. I always keep mine almost fully charged and have never had a hot charger but now that it has been brought up I will start oberving this sucker.
Plastic Wrap????
I have read about the charger over heating for some, and when I was un-boxing my 2 primes a silly but maybe relevant question came to mind for the people that are seeing this issue. Did you remove all the plastic wrap from the charger and all connectors? I know some people think "leave the plastic on to protect the casing" but I just wonder. OP? Did you remove it? or leave it on? I know if I was wrapped in plastic it would get very hot. I hope you don't find it offensive that I ask this.....just sometimes the simple things can cause havoc.
No heating here, connected directly to wall outlet and removed all plastic.
But defective accessories for mobile devices are a dime a dozen.
Mine is warm too, but not too hot.
Question: what kind of "other brand charger" can you use? There should be a "copy" somewhere.
I am in Denmark, so maybe not same "type" as in US.. bur German or Dutch people here maybe know.
BTW, the ATP charger is also good for an IPad2... It seems they have same type of volatge and so on..
Just remember, if you decide on another charger, remember that the normal USB universal charger will not work. You must have one that supports up to 15v output for the Prime, normal USB voltage is 5v.
I have a slightly different concern with the charging - I/O cable.
The Verteks case I bought folds closed around the bottom and prevents me from closing the cover while plugged in and if I stand it up in Landscape view all the weight rests on the cord causing a 90deg kink right at the base of the connector as well as all the weight resting on the I/O port.
I have avoided doing either of those things since I noticed it and have been thinking of ways around the issue.
I'm not ready to cut a hole in the leather case just yet, but I do want to avoid stressing the I/O port.
Anyone have ideas?
TIA
Related
This part of the forum is covered in different charging issue threads due to it being such a prominent feature. Things ranging from model numbers, overheating, not working at all and only working intermittently.
I thought I would attempt to build a thread of the issues we Transformer owners are experiencing and seeing if anyone can really get to the bottom of this.
From what I have picked up from the forums many people are getting bad responses from Asus support, either providing no help at all or asking for the entire tablet+dock+charger at the users expense for shipping.
Common problems outline
[1]The brick gets very hot and stops charging
[2] The contacts between the brick and country adapter (e.g. USA/UK/EU) don't contact properly.
[3] The brick refuses to work altogether for no obvious reason.
Solutions attempted
[1] Bending the two contacts between the brick and country adapter slightly away from the brick (1 - 2mm)
[2] Calling (a somewhat unhelpful so far) Asus and asking for replacement
[3] Preserving (Not very Fun)
--------------------------------------------------
The problems I am experiencing myself are basically that the charger works sometimes perfectly and other times not at all.
I can plug my charger in sometimes and it will work fine, others I can plug it in and my TF doesn't indicate charging although it does charge just VERY VERY slowly (about 2% every 25min).
Heat has not been an issue for me as it has been for many, my charging cable doesn't got warm at all and the brick is never alarmingly warm, nowhere near as hot as my laptop charger gets and the Asus charger is only 5V less than my laptops charger.
Model Numbers
Model numbers have been spoken about but so far I cannot find any evidence that they are different from one another, a known fault with 0B-LF so issues reported to Asus with that model should be find, but as far as I can tell problems with these power bricks happen across all the models (0B-LF, 0B-1LF, 0B-2LF)
If your having issues with your power brick post them below so we can try to keep them all in one place and hopefully try and resolve this.
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
lacrossev said:
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
Click to expand...
Click to collapse
I never have had my charger get hot enough to smell like burning. The only way so far of resolving the issue is leaving my charger unplugged for about 20 min+ and then reconnecting it to my TF.
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
newtybar said:
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
Click to expand...
Click to collapse
You know you can achieve the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
AcIdC0R3 said:
You know you can achieve
the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
Click to expand...
Click to collapse
Yeah that's what I have been doing, if I plug in my TF and it won't charge I just leave it unplugged for about half an hour and then plug it in again but this is a bit of a pain. Could really do with a better solution.
-_-
Today my TF is refusing to charge at all. It trickle charges from the charger but this takes forever, its gone up 2% in just over 30mins. I'm not sure what to try now.
I have plugged it into charge, didn't work, left it unplugged for 20mins, plugged back in, wouldn't charge, left it unplugged for an hour, plugged back in, wouldn't charge, left it to trickle charge because it only had 1% battery.
I'm not sure what to try now, I might have to call Asus after I go on holiday.
Seems my charger will only trickle charge now, I cant get it to charge properly whatever I try. Maybe I should put it in the freezer for 20mins and see what it does......
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
FrayAdjacent said:
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
Click to expand...
Click to collapse
Will do. I might have to order another charger if I get no luck with Asus support.
didge3 said:
Will do. I might have to order another charger if I get no luck with Asus support.
Click to expand...
Click to collapse
Get a new one, and if it works normally, toss the original one in the box and exchange it at the place you purchased the second one at.
If ASUS won't replace it under warranty, the above will end up with them replacing it when the vendor returns it to them.
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
didge3 said:
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
Click to expand...
Click to collapse
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
msticninja said:
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
Click to expand...
Click to collapse
Yeah definately taking it back to retail store I bought it from, hopefully they will try it and just give me a new charger then and there.
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
My charger works whenever it feels like it wants to. I've been messing with it for the last 30-45 min with no luck. Unplugging the charger from the outlet, trying different outlets, unplugging and plugging back in the usb cable, with and without usb 3.0 extension, rotating the mains to switch the polarity, pushing out the prongs for the country adapter, widening the opening in the prongs, banging the charger, letting it sit and nothing is working. Just now it turned on, but right after the boot screen, it made the low power chime and died.
Seems like the problem is getting worse. Before when it first stopped charging it was really easy to get it charging again.
Also my father got the TF within the same week i got mine. He went overseas and came back to visit again and his charger has no issues. But i did notice he keeps the USB 3.0 extension along with the usb cable all plugged into each other into the mains whereas I unplug mine and wrap them up when taking them along.
Think that might have something to do with it?
my charger is a 0b-1LF
maxh2005 said:
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
Click to expand...
Click to collapse
That's how mine started, but got worse. I only charge my tablet once a day and the charger is unplugged from the outlet between charges. Now I can't get it to charge. Every now and then if i unplug it and plug it back in, it'll boot up the TF but then the second the boot animation is over, makes the battery low chime, 0% remaining and shuts off!
Just got off the phone with asus tech support, they gave me an RMA number and i have to mail the charger to them to see if they can repair it.... whats up with that? why can't they just mail me a new one and i mail them back this broken one or get billed for it like every other tech company i've dealt with?
I've had the exact same issues as both of you. At first if it wouldn't charge I would leave it for a few mins and then it would charge straight away. It slowly got word and I had to fight with it more to get it to charge and now it will only trickle charge.
I will charge it up overnight tonight and leave it for six hours or more. Hopefully this will work until I can send it back.
(I'm not sure if i have mentioned this somewhere but my charger model number is 0B-1LF)
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
fone_fanatic said:
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
Click to expand...
Click to collapse
Maybe its my cable too, unfortunately I don't have another brick to try it on. Will have to just wait and see.
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Try another cable if you have one. Reboot, factory reset. If that doesn't help send it back.
I read somewhere (In this forums "I believe") the charger has a shutout mechanism when overheating and sometimes gets stuck.
What resolved the problem was placing the adapter in a plastic bag inside the freezer for at least 15 minutes.
Right after after that the adapter started to work.
Ok, now this is weird... After unplugging for about 10 minutes I then plugged the charger back in and the tablet detected it right away and began to charge....
Is it possible the charger shut itself down because it got too hot?
I don't know what to think-
Can the charger go into some kind of thermal shutdown? Can the charger overheat if left plugged into the wall for an extended period of time?
I was using my tablet with the charger plugged in for over an hour... thats when I noticed suddenly it was no longer at 100 percent battery, and that it had stopped charging. The charger was cold to the touch, like it wasn't even plugged into the wall.
Is it possible that the tablet switches off the charger when the battery reaches a certain charging threshold? I noticed that when the charger started working again the battery capacity had dropped to 90 percent... Is it possible that the tablet can determine it has reached full charge capacity and switch the charger off even though it is plugged in?
My tablet was perfect up until this happened, and now I am concerned since I only have about 2 weeks to return to New-egg- after that I have to deal with Asus!
Any thoughts?
mazjohn said:
Ok, now this is weird... After unplugging for about 10 minutes I then plugged the charger back in and the tablet detected it right away and began to charge....
Is it possible the charger shut itself down because it got too hot?
I don't know what to think-
Can the charger go into some kind of thermal shutdown? Can the charger overheat if left plugged into the wall for an extended period of time?
I was using my tablet with the charger plugged in for over an hour... thats when I noticed suddenly it was no longer at 100 percent battery, and that it had stopped charging. The charger was cold to the touch, like it wasn't even plugged into the wall.
Is it possible that the tablet switches off the charger when the battery reaches a certain charging threshold? I noticed that when the charger started working again the battery capacity had dropped to 90 percent... Is it possible that the tablet can determine it has reached full charge capacity and switch the charger off even though it is plugged in?
My tablet was perfect up until this happened, and now I am concerned since I only have about 2 weeks to return to New-egg- after that I have to deal with Asus!
Any thoughts?
Click to expand...
Click to collapse
Would probably be more productive if you read the replies in your post.
I did the firmware updates today, but once again, my prime is not charging. I'm down to 20percent battery. I tried bending the 2 prongs a little inward on the wall adapter after separating the 2 halves of the charger, but it did not help.
I put the charger in a plastic bag and threw it in the freezer. will take out after 15 minutes and see if it has something to do with thermal reset.
I don't know what to do at this point. Is it the tablet, or the charger that is bad.
If I order another charger online, I will loose my window to return the tablet to new egg. I would hate to return the tablet if it is just a bad charger, since the tablet has no defects at all, and I just skinned the damn thing too.
Any other Ideas to fix this? otherwise, should I return the tablet or order another charger and cable online?
mazjohn said:
I did the firmware updates today, but once again, my prime is not charging. I'm down to 20percent battery. I tried bending the 2 prongs a little inward on the wall adapter after separating the 2 halves of the charger, but it did not help.
I put the charger in a plastic bag and threw it in the freezer. will take out after 15 minutes and see if it has something to do with thermal reset.
I don't know what to do at this point. Is it the tablet, or the charger that is bad.
If I order another charger online, I will loose my window to return the tablet to new egg. I would hate to return the tablet if it is just a bad charger, since the tablet has no defects at all, and I just skinned the damn thing too.
Any other Ideas to fix this? otherwise, should I return the tablet or order another charger and cable online?
Click to expand...
Click to collapse
The freezer trick did nothing, So I again separated the 2 halves of the charger- this time I took a miniature pair of Nose pliers and *really* bent the 2 copper prongs in further ( I was really scared it would snap off) but after bending them inward and rejoining the 2 halves, it started charging again. What BS.
I will have to see if it works from now on or not. The problem was very intermittent to begin with. I am hoping this rules out that my tablet is bad....
My guess is that the copper contacts inside the AC charger must be separating when they heat and contract, causing intermittent / loss of contact.
I wouldn't be suppressed if this problem starts to happen all over the place to others... its just a matter of when. PISS POOR DESIGN BY ASUS OF THIS CHARGER.
I will update again, once I know the problem does not return.
Feel free to comment on this ordeal if you wish-
Problem Returned
The Problem returned . tablet stopped charging at 51 percent. adapter plugged in but software says "not charging"
I Am Returning my tablet back to new egg for a refund. I am done with this.
For all I know, it could be a problem with the battery and have nothing to do with the charger. It's just not worth it any more.
I AM VERY VERY DISAPPOINTED. I really loved the tablet....
I won't buy another one from Asus. I will wait a few more months and get a different brand with ICS.
this happened to me after I applied the new update. Very confused. I am trying the freezer method now but I feel like that will not work. I have also been charging my galaxy nexus with it so I am thinking maybe it disrupted it but it was charging this morning. HELP PLEASE!
Delete this message ,,,,,,,
cashmonies said:
this happened to me after I applied the new update. Very confused. I am trying the freezer method now but I feel like that will not work. I have also been charging my galaxy nexus with it so I am thinking maybe it disrupted it but it was charging this morning. HELP PLEASE!
Click to expand...
Click to collapse
Did you resolve your issue?
I contacted Asus, and I swear, the people running tech support are Clueless.
The guy said, maybe its a bad charging port and said- ship it back to asus for repair... I tend to think it is software related..... I won't ship it back and they said they will not replace it with another one, so I will get a refund instead. If anyone has seen this or knows anything, please help.
mazjohn said:
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Click to expand...
Click to collapse
I think the charger is poorly made. My first transformer did that and I had to buy a new adapter. Of course my transformer broke later (by my kid) now I have an extra adapter for my prime. Smell the adapter and see if it smells like it's burnt...my previous one burnt out I think cause it had a burnt smell to it.
Go Figure
After aprroximatelhy 40 days, my Prime would not longer charge using the power adapter, although I could still charge it by plugging it in to the usb port on any of my PCs. So, I figured the adapterr was bad and I purchased a new one at Office Depot.
The new unit came with a cable. Just out of curiosity, I tried using the new adapter with my old cable, and guess what ... it Prime wouldn't charge. So, I tried the new cable with the old (presumably bad) adapter, and it charged fine.
its odd that the old cable charges the unit when plugged into a usb port, but not the power adapter.
I mention my scenario in case anyone else runs into a simiilar situation. A new cablee is alot cheaper than a new adpater/cable package.
So glad I am getting a refund for this piece of junk right before I went to package my Prime up to return it my charger stopped charging my dock and or tablet so the charger itself must be faulty...... I imagine everyones will die soon enough what a lack of quality control all around with the Prime
jdbaker82 said:
So glad I am getting a refund for this piece of junk right before I went to package my Prime up to return it my charger stopped charging my dock and or tablet so the charger itself must be faulty...... I imagine everyones will die soon enough what a lack of quality control all around with the Prime
Click to expand...
Click to collapse
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
chamberc said:
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
Click to expand...
Click to collapse
And have been burning up and lacking quality since the TF101 days... lol
And again, guys, don't just take Gary for his word, statistics are easily molded-as-needed; I don't dislike Gary, I'm not saying he isn't helping or telling what he believes to be true (I'm glad ASUS at least has a voice around, albeit a marketing one), but isn't it a little early to have concrete figures on the defect rates?
Surely retailers haven't finished processing their numerous returns, and I doubt this figure accounts for working Primes with minor defects or single defective parts/features.
And this figure absolutely does not account for the lack of functioning GPS seen in units that have it listed; they removed it from the spec sheet probably for this exact kind of statement...
chamberc said:
Failure rates on the Primes is less than 1% according to Gary from Asus. The chargers are the same chargers that have been used since the TF101 days.
Click to expand...
Click to collapse
I am assuming you are talking strictly about the charger then because the failure rate of something bring wrong with the Prime has to be around 50%
mazjohn said:
My device suddenly will no longer charge. When I plug the power supply in, it still says not charging. Please, if anyone knows what to do please reply?
Click to expand...
Click to collapse
My first prime did this, send it back, if they try and argue just tell them you want a refund.
Sent from my Transformer Prime TF201 using XDA Premium App
jdbaker82 said:
I am assuming you are talking strictly about the charger then because the failure rate of something bring wrong with the Prime has to be around 50%
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No. Gary stated failure rates of the Prime are below 1%. Well within acceptable standards.
chamberc said:
No. Gary stated failure rates of the Prime are below 1%. Well within acceptable standards.
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Well then this doesnt include the lockup issues because theres no way thats accurate this 1% must only include devices with some real hardware failure not all the other issues everyone is complaining about Asus probably considers this stuff "working as expected" when in reality its crap for us users.
*Sigh*...
Had the same problem with the TF101... After a while the tablet suddenly wouldn't charge anymore and it turned out to be the cable which suddenly went bad.
Now again the exact same problem with the TF201. This is pretty damn annoying, will contact customer support but am wondering if someone has experience with ebay cables that do work.
Already bought this one: http://www.ebay.nl/itm/ws/eBayISAPI.dll?ViewItem&item=130678359515&ssPageName=ADME:L:OU:NL:1123
But of course that doesn't properly charge either (oh, and I still have an original cable from the TF101 which works fine, so it definitely IS the cable). The tablet responds (turns on) and charges as if connected to USB port of the pc or something but doesn't fast charge. (Pins seem fine, nothing out of the ordinary to be seen).
So also a warning, be careful with charger and cable! Like the rest of the prime it is very sensitive to malfunctioning :/ Quite disappointed that they didn't address this with the TF201 as charger and cable were an issue with TF101 as well.
do you always yank the cable directly to detach ur device from the charger? I've been using mine for a long time now, it's still as good as new and charging well.
The key is to treat the cable like cheap failure prone chunk of crap that will fail. I got a second cord for power immediately. http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
Just took one look at that thin usb cable to know it isnt built to last.
when I was a kid stuff that was "made in Taiwan" was to be avoided, ironic.
MXR2 said:
do you always yank the cable directly to detach ur device from the charger? I've been using mine for a long time now, it's still as good as new and charging well.
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Ehm, nope... I use it with care. Never pull at the cable but just take it out at the connector itself. But I guess you should always keep it in one straight line or something.
whycali said:
The key is to treat the cable like cheap failure prone chunk of crap that will fail. I got a second cord for power immediately. http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
Just took one look at that thin usb cable to know it isnt built to last.
when I was a kid stuff that was "made in Taiwan" was to be avoided, ironic.
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Hmmm, nice option... I think I also have a proper power adapter which simply supplies 12v all the time (where the asus one switches to 5V once fully charged). Does that matter? Being at 12v all the time?
This guy seems to have analyzed it pretty well. http://forum.xda-developers.com/showthread.php?t=1377669
dagrim1 said:
Ehm, nope... I use it with care. Never pull at the cable but just take it out at the connector itself. But I guess you should always keep it in one straight line or something.
Hmmm, nice option... I think I also have a proper power adapter which simply supplies 12v all the time (where the asus one switches to 5V once fully charged). Does that matter? Being at 12v all the time?
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After I'm done charging, I will keep them in a storage bag. Well TBH, I do fear that it's gonna fail. Coz it looks like a damn apple charger. that weak link
Put the power brick in the freezer for 45 minutes!
It fixes it for awhile.
My cable just went bad yesterday exactly the same way.
Gladly I've had a spare one that I have bought from ebay couple months ago.
I have to get another spare one I think...
xTRICKYxx said:
Put the power brick in the freezer for 45 minutes!
It fixes it for awhile.
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The power brick isnt the issue... The cable from the TF101 works on both chargers, the cable of the TF201 on neither. The TF101 one is also from a spare powerbrick I bought coz I originally thought the charger was the issue as well. It's just a very feeble charger and cable, again...
whycali said:
http://www.amazon.com/dp/B007LI2QJW/ref=pe_175190_21431760_M2C_SC_dp_1
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This power connection is also a lot better fit for the dock power connector. I always felt like the one that came with my prime was going to fall out of the dock.
I have had the same issue. I bought the TF-101 for my daughter, and the first cable had the insulation sliding off near the connector after about a week. I saw that my daughter would rest the tablet on the connector at awkward angles, so I lectured her about being more careful and bought two more cables. When she went through those in a few months, I bought 5 extra cables. I know she is being more careful with them now, because they still look new when they stop charging. One of the cables I bought never worked. We are now on the last one of the batch, so I just bought 12 more.
It hasn't gone unnoticed that I am financially rewarding Asus for producing a shoddy product. We call that "the invisible hand of the market", right?
I did receive this charger from ZeroLemon in return for writing this review.
I received this charger and the first thing I thought was "wow, what a well built charger". The USB cable is really heavy duty and the wall plug feels really solid. I think the detachable prongs is a nice touch, allowing you to change them out for the European ones when traveling. The charger works just as well as the one from Motorola that came with my Nexus 6.
After using for a while, my only gripe is that the included USB cable is a little short. I have a hard time plugging my phone at my desk because of the range restriction. For the price though, that is a small complaint and overall, I'm thrilled with this charger. It's built to last and just works. What more could you want from a charger?
I gave this 5 stars on Amazon.
cabjmb said:
I did receive this charger from ZeroLemon in return for writing this review.
I received this charger and the first thing I thought was "wow, what a well built charger". The USB cable is really heavy duty and the wall plug feels really solid. I think the detachable prongs is a nice touch, allowing you to change them out for the European ones when traveling. The charger works just as well as the one from Motorola that came with my Nexus 6.
After using for a while, my only gripe is that the included USB cable is a little short. I have a hard time plugging my phone at my desk because of the range restriction. For the price though, that is a small complaint and overall, I'm thrilled with this charger. It's built to last and just works. What more could you want from a charger?
I gave this 5 stars on Amazon.
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I like the charger I got too! Speaking of the detachable prongs, I didn't get any extras, did you; or have you found where to get them?
They gave you it to use and review for them and for the review on amazon. You will get an email soon where they ask you the specific feedback they are looking for and a link to your Amazon review.
I dont want to clutter up the forums with more of the same reviews so im going to piggy back off of your review. Here are my PROS and CONS for the charger.
Pros:
-Thick cable
-Charges fast
Cons:
-No charge indicator on the brick
-Short cable
- A little on the large side
All in all I like the charger. Not having a charging indicator isnt a bad thing, since there is not a light glowing in the room at night. At the same time I like the visual confirmaiton that things are working sometimes, especially when you have a wallet style case, its just annoying haveing to openthe case every time you plug it in to make sure everything is good. I actually purchased a second one after having this charger for a few weeks becuase it simply worked. I have gotten a few of the off brand QC chargers in the past and they mostly have been crap. Just remember to hit up monoprice for a longer thick cable after buying the charger, unless you hae an outlet on your desk at.
Just got my review unit in. Can't wait to give it a go with its first charge! It's sucks though because I'm in the middle of testing some kernel tweaks for battery life... Blah. I'll be able to find out how it performs tonight. :3
So... Mine burned. I assume it's because my roommates used it today on phones not made for turbo charging and caused some feedback to a voltage regulator. Despite my warnings to not use it, they didn't listen and I'm pissed...
you can use it on any phone, it just won't deliver the higher wattage if the phone can't handle it
kellybrf said:
you can use it on any phone, it just won't deliver the higher wattage if the phone can't handle it
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I don't doubt it, but it only happened when they used it...
causation is not correlation
Strangely it seems all the ZeroLemon request for reviewers threads are 404 now...
They kept emailing me asking me to review their product, when I had made a review on Amazon weeks ago. I kindly asked them to stop, and they finally did as of recently. Maybe it coincides with the 404'd pages now?
Anyone selling theirs, mine got stolen.. lol I'll buy it LMK
...now available at Fasttech
https://www.fasttech.com/products/1/10061022/9691452-authentic-huawei-cp60-qi-inductive-wireless
No power supply included.
Pantaloonie said:
...now available at Fasttech
https://www.fasttech.com/products/1/10061022/9691452-authentic-huawei-cp60-qi-inductive-wireless
No power supply included.
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Thanks - but we can use any Qi charging pad right?
kaibosh99 said:
Thanks - but we can use any Qi charging pad right?
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Yes you can. But only Huawei has the 15w option. Others are limited to 5w-10w. At least I believe that's the case.
I just received my wireless charger yesterday.
I know some alternatives exist, but at least in Canada, 15W Qi charging options are as expensive as this charger was, so I chose the Huawei proprietary tech for the same price.
I am loving this wireless charger. I finally have quick wireless charging, and the pad feels premium.
steadly2004 said:
Yes you can. But only Huawei has the 15w option. Others are limited to 5w-10w. At least I believe that's the case.
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I'm quite sure Xiaomi has 20w
Well, I ordered one of these from FastTech, and it arrived about a week ago. Amazingly quick shipping considering I bought about a dozen little el cheapo goodies and paid about $2 for the postage. The charging pad is genuine Huawei, in general anything on FastTech that outright claims to be genuine is. It came in a very nondescript tough plastic bag that held a white sealed box. Inside there is a meaningless tiny little pamphlet in Chinese, but why would you need any information anyway? As was mentioned, it doesn't come with a power supply - again, why would it? I crammed my official charging cable into it, works fine. The charging pad is quite a bit smaller than I expected, I guess it doesn't need to be anything more than it is - I would say about 2.75" in diameter and about half an inch thick. The surface is very 'grippy', I wish the TPU case that came with the phone was this sticky. Speaking of which, I throw my phone on the pad with the TPU case and it works fine. In fact, just in the name of science I just tried seeing how thick of material the charger would still work through, and it easily triggers through even 1/8" of paper - so this will work with *any* case that isn't made out of metal.
At first I thought that the placement was *extremely* finicky, because sometimes it seemed like it wouldn't trigger. I've learned since that it just takes a second or two sometimes no matter where you put it, so you just learn to trust it. The phone does have to be somewhat 'centered', but it isn't crazy specific. So, you plop your phone down and the nice green bubbly animation pops up with a pleasant sound, and the icon in the center shows that it is charging via lethal levels of radiation rather than safely through a wire. There is a very small LED under the lip of the pad, that lights up when it is charging. Obviously the LED on the phone will either be green or strobing for a notification while this is going on too. As far as charging speed goes, I haven't done any rigorous testing of any kind but it is most definitely not 'slow'. You put it down, and when you pick it up it has charged up enough that I have never thought "hmm, this is slow". Yeah, I know - real scientific. Oh, and the phone gets 'barely warm' when charging, and I do mean 'barely warm'. This is good, I've heard some combos out there result in a cooking hot phone - and that isn't good for anything.
Otherwise, not much to say. It is very, very nice not to have to plug my phone in - wearing out a charging port is an actual worry, and this way the bottom speaker isn't muffled to nothingness (a strange move, but when you take aggressive hyper efficient space and waterproofing into account it makes sense). One thing to mention, you obviously can't use your phone while it is charging. I mean you *could*, but you won't. If I had to gripe about anything, it is that the pad is a little thicker than I would like. It doesn't hurt anything, but if you have it teetering up on a high spot or something you will need to be a little wary about how you place your phone.
On a side note, not that anyone really 'needs' it in the real world, but don't forget we do have wireless charging in reverse. From reading up on it, the placement between two phones is *extremely* picky, and I would say that if both phones had a case it probably wouldn't work. The other thing they mentioned is that once you initiate a reverse charge, any movement between the two phones of any kind will break the connection - and it is a pain to get going again. Did you know we also have the option to charge something else via the Type C port? It is listed in the settings, I haven't seen that mentioned anywhere. That would be crazy useful - especially since we have SO much battery to spare. Think about it, you could charge wireless earbuds, bluetooth speakers, whatever. No idea at what rate it would charge (theoretically it could be fairly substantial) and of course the kind of cable you would need to do anything with this doesn't really exist... I am going to patch together a Type C to one of those 'multi-pronged charging ends', just to try this out. I have a very neat cable with one end that with one fixed end can fit both Micro-USB and Lightning ports - no one believes me, and honestly I didn't believe it myself at first either. When you eyeball it you think "now why aren't there more of these out there?"
Anyway, for the $20 this charging pad is a no brainer. It is legit, authentic, and works like a charm. One last thing - I swear I can feel the thing radiating from a foot away. I know that is 'impossible' given the inverse square law, but I'm not kidding.
@kaibosh99
Excellent and very helpful review, thank you very much !!!
@kaibosh99
Did the LED and cooling fan switch off automatically when the M20P was fully charged?
So does it show on the screen that it's fast changing?
Sent from my Mate 20 Pro
29 € with power supply included
https://www.amazon.de/gp/product/B07JD35YS6/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1