Hi All,
When I use headphones (tried 3 different pairs) whenever I listen to any audio output, whether from a game, mp3s, radio, system noises, there's always a lot of static and/or hiss. It's in the background and not too terrible but I'm thinking there's something wrong with the hardware in my Photon. I tried taking out the battery and it made no difference.
Anyone else have this issue? Should I return it? Any advice?
Thanks!
I use Moto bluetooth headset to listen and don't have any additional noise over what would normally be there (say, compared to what it sounded like on my EVO).
Do you get this background noise through the phone speaker as well or just the headset? Might be something with the audio plug on the phone.
If you have tried other headsets and the phone speaker is either doing it or not, wouldn't hurt to take it in to a Sprint store and have them check it out.
Thanks CCallahan. I exchanged it and the new one doesn't do that so I guess it was just a fluke.
I have the same thing going on, with headphones only. Guess it's just the luck of the draw
Sent from my MB855 using XDA App
I would exchange it. I guess it is the luck of the draw. My new photon has been less buggy overall - not just with this issue. The other one wasn't terrible but there were a lot more fcs and hard crashes. Could be just coincidence but with the audio jack issue too seems like there just might be bad ones out there.
Hi all,
I have this static/buzzing noise whenever I play music. It just stays there in the background and it's completely noticable. I also get this sound, whenever I get a notification, like a sms, e-mail etc. also, if I turn the volume to 0 and I play a song, all I hear is that static/buzzing noise.
But, whenever I pause the music, the noise stays there for a few seconds and than it dissapears. But when I play music again, the static/buzzing noise comes back...
I have tried different roms, kernels, music players and different earphones.
None of the above seemed to solve my problem.
Could anyone help me?
Thanks!
Have you tried other headphones? Have you experienced this on other devices? I ask because it is normal to hear a little hiss/noise from audio devices when they're powered and no signal is coming through if the volume is up. Just some devices have more than others... If it's buzzing, though, that could be a bad ground in the connection. It could be the headphones or the headphone plug on the phone.
If another set of headphones doesn't do the trick, you may have something faulty on the Evo. That is if you already went back to full stock to test.
gk1984 said:
Have you tried other headphones? Have you experienced this on other devices? I ask because it is normal to hear a little hiss/noise from audio devices when they're powered and no signal is coming through if the volume is up. Just some devices have more than others... If it's buzzing, though, that could be a bad ground in the connection. It could be the headphones or the headphone plug on the phone.
If another set of headphones doesn't do the trick, you may have something faulty on the Evo. That is if you already went back to full stock to test.
Click to expand...
Click to collapse
I tried many headphones, no static noise when it's in an iPod. Never experienced a static noise on my iPod.
so you tried other pairs of headphones in your evo? Not just compared ipod to evo right? The plug could be touching a little differently in the evo between headphones and might be completely different in an ipod. This is why some people experience tracks skipping randomly when there's an inline mic.
But if another set of headphones with the evo produces the same problem, it could be faulty hardware. might have to get it replaced if it's that big a deal to you.
Good luck, just hope I could be more help. It'd be easier to hear and get a clearer idea of what is happening exactly.
gk1984 said:
so you tried other pairs of headphones in your evo? Not just compared ipod to evo right? The plug could be touching a little differently in the evo between headphones and might be completely different in an ipod. This is why some people experience tracks skipping randomly when there's an inline mic.
But if another set of headphones with the evo produces the same problem, it could be faulty hardware. might have to get it replaced if it's that big a deal to you.
Good luck, just hope I could be more help. It'd be easier to hear and get a clearer idea of what is happening exactly.
Click to expand...
Click to collapse
Well, I had this since day 1 of my evo. My mother's sgs has this too =/
So I installed Neutrino on my Atrix yesterday (I'm not sure if that's relevant or not, but I figure it's good to know), and everything was working perfectly fine. However, earlier today the audio from my headphone jack started to sound completely distorted.
It's not the earbuds, because they work on other devices I have. And the audio from my speakers and from HDMI works perfectly fine.
Has anyone had this problem, and if so, is there any way I can fix it? Or is my phone screwed?
Did you play with equalizer settings any (DSPmanager or similar)?
I didn't. At least, not at first.
DSP Manager actually started to crash on startup about the same time that the audio from my headphones would be a problem. I thought reinstalling it would fix the problem, but it hasn't. Though, the louder I make it, the more "clearly" I can hear what I'm playing (it still sounds like satan farts, though).
I also tried cleaning the headphone jack, but that only helped a slight bit.
Would it be worth reinstalling Neutrino or is my phone died?
I'd say it's worth a shot. Make a nandroid, do a full wipe, and then flash your ROM. If that doesn't help, then at least you can be fairly sure it's not the software.
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
hellothar said:
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
Click to expand...
Click to collapse
I'm not sure, but it sounds like what you're hearing is the difference between the 2 channels, rather than the channels themselves. This would happen if the common ground connection is broken somewhere in the audio out. It's an easy theory to test really. All you need is an audio file that plays on either the left or right channel only. If you have sound out of both channels, then there's your problem, if not, then it's something else.
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
ravilov said:
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
Click to expand...
Click to collapse
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file. In both cases, the jack would likely be the culprit, but given how fragile the device is internally, taking it apart should be done with extreme caution.
lehjr said:
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file.
Click to expand...
Click to collapse
True. I wouldn't recommend digging into disassembling the phone right away, not before exploring other possibilities. Because...
lehjr said:
given how fragile the device is internally, taking it apart should be done with extreme caution.
Click to expand...
Click to collapse
...this.
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
hellothar said:
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
Click to expand...
Click to collapse
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
lehjr said:
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
Click to expand...
Click to collapse
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
hellothar said:
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
Click to expand...
Click to collapse
If the jack is the issue then it shouldn't be too bad to replace. I was looking at different websites earlier and they look to be really cheap. The thing I have to stress though is just be careful, and don't take apart the phone unless you can replace the phone itself just in case something should go horribly wrong. I know that should be pretty obvious, and generally people tend to underestimate their own skill level, but I have encountered a few people in my time who have what I consider to be the opposite of the Midas touch, and their attempts at repairing anything end up as more of a hate crime against the very thing they are trying to fix.
So I have looked just about everywhere to see if anyone else has had this crazy issue and I can't seem to find anyone else who has.
The issue I am having is that when I plug in Beats headphones or portable speakers into the headphone jack, the audio is only output while I am on my home screen. If I open any other app, pull down the notification shade, or even let the phone sleep, audio no longer pushes through the headphones. It continues to be played but is not being output. Things get even more confusing when I put in Apple ear buds because the issue totally goes away. It only presents itself with headphones such as Beats or portable speakers.
I have had this issue on just about every KK AOSP rom I've ran (tried just about all of them) and using different kernels as well.
I have tried wiping everything and starting from scratch with a clean rom and the issue is still there. It's worth saying that the issue isn't on one single app such as Play Music or Spotify, but rather every app that outputs audio.
If anyone has any suggestions on how to fix this I would be very grateful. I am really a fan of the stock look and fly quite frequently so noise cancelling headphones are much preferred over Apple's.
Thanks for any help given!
So I have looked just about everywhere to see if anyone else has had this crazy issue and I can't seem to find anyone else who has.
The issue I am having is that when I plug in Beats headphones or portable speakers into the headphone jack, the audio is only output while I am on my home screen. If I open any other app, pull down the notification shade, or even let the phone sleep, audio no longer pushes through the headphones. It continues to be played but is not being output. Things get even more confusing when I put in Apple ear buds because the issue totally goes away. It only presents itself with headphones such as Beats or portable speakers.
I have had this issue on just about every KK AOSP rom I've ran (tried just about all of them) and using different kernels as well.
I have tried wiping everything and starting from scratch with a clean rom and the issue is still there. It's worth saying that the issue isn't on one single app such as Play Music or Spotify, but rather every app that outputs audio.
If anyone has any suggestions on how to fix this I would be very grateful. I am really a fan of the stock look and fly quite frequently so noise cancelling headphones are much preferred over Apple's.
Thanks for any help given!
EDIT: I'm also on the Verizon Note II