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Hi
I am having problems with my screen. Looks like the LCD is faulty. Trying to resolve with Samsung Support, but thought I would ask here if this is a known problem or if there is a simple fix.
It looks like the grayscale colors are not right, I installed a screen tester and the grayscale bars have a red tint. all other tests in the appl look ok. however pictures/video's all look like they are 16bit color and icons look like they are bleeding
Here is a picture of the problem
imageshack.us/photo/my-images/836/atab1large.jpg
Any thoughts?
Eric...
Looks like a faulty panel !
Take it back to where you bought it and have them exchange it.
Sent from my Galaxy10.1 TouchWiz/ADWex equipped Starship.
I have exactly the same problem Tablet has been bought in the United States and now I am in Europe. Samsung won't repair/replace it anywhere in Europe. Only US Samsung offered to help me but the tablet needs to be at a United States address. Now I have to send it back to someone I know.. will take months
Well my problem disappeared.... not really sure why/how, but I have been playing with different ROM's etc. and I THINK it might of been when I did a permissions repair, but...
Plus i'm 99.3% sure I had the problem before I rooted/ROM'd
Another reason to stop loading these 3rd party ROMs. I dont understand why people are installing these 3rd party ROMs to begin with. The stock ROM is by FAR the most stable and error free ROM you can use. Most of the issues people are starting threads about would have NEVER occurred if they just stuck with the stock ROM.
I get this too now. I've been pootin' around with different roms for a while, no problems. Then a few days ago while I was running GalaxyTask 8.0 the "bleeding" started slowly. First around the edges of things, but then the entire screen. The colors seem to color-cycle into the end result. I figured it might be the rom so I tried a stock one. And then I tried a complete stock reset with stock recovery and factory reset - the works. No change. It's still like this. And in the bootloader and the recovery too. Sometimes it gets moments of clarity, everything is fine, but only for a few seconds.
Busted tablet? I bought it while in the US this summer, so taking it back will be an issue. Getting a Transformer Prime late next week *fingers crossed* but still. I was hoping to sell this fully functioning :|
Example:
http://dl.dropbox.com/u/120921/IMG_20111214_214938.jpg
I had the same issue. Also bought in US while I live in Hungary. I had to send it back to my relatives who took it back to Samsung and they replaced it in warranty. Fortunately, I was travelling there by the time we got the new one and I could take it back home with me. This seems to be a weakness of the tablet. My replacement unit has been working nicely ever since.
I had the same issue with an August build stock tablet from the US.
Thankfully Samsung UK took it in for repair and ended up replacing it as it was apparently unrepairable.
My issue used to show up with 60+ minutes of continued use. I think it was thermal related as the warmer it was the quicker it seemed to develop the fault. putting it on standby for a few minutes used to clear it, but the problem would come back quickly as it was warm.
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Jnowak1981 said:
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
I'm with you - mine has never been rooted or tampered with. Other than getting heavy usage, I've taken perfect care of it. I've been unable to find a fix.
Ed Riverside said:
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
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Click to collapse
If you're out of warranty you're on your own. Samsung won't repair or replace it for free.
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Ed Riverside said:
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Click to expand...
Click to collapse
My 10.1v just went.
Guys, I'm having the same issue today. And here is the fix:
1. Take out the back cover.
2. Look for the black cable that have SET printed on the end.
3. Removes both ends and then reconnect.
4. Push/rub at both ends while the screen is on. You'll notice the tint-colour of the LCD will change. Stop when it looks normal again then put a tape on top to hold the cable in that position
4. Put the cover back and enjoy your Note 10.1 again
Good luck!
Hey guys, a friend of mine is selling his 8 month old S2, and he is willing to give it to me for a good price, I was thinking it would be worth the upgrade (using a i9003 now) and a brand new galaxy nexus is just too expensive (so are the other 720p screen resolution monsters ) since the s2 is still a formidable force and has loads of dev support it seems like a good idea, so this is what I wanted to know.
He is selling it because he gets poor battery life, I feel he has not optimized it right, and in right hands will do well, what is the average you guys get? I'm happy with a day (That's what I get currently on my current phone)
The phone has suffered a strong fall once on a tiled surface, this was more than 6 months ago but the only damage was a cracked screen, the touch response is perfectly fine, there's only a crack on the screen. He will fix it and sell it.
What else should I look out for? He is giving me the phone for a day to check out and use, so I wanna know what all should I check thoroughly, so that I don't buy a lemon , like issues facing the I9100, the screen discoloration, wifi strength, gps,overheating or any other issues I should know about and can be detected. (I got burned once buying a used xperia x10 which used to overheat and restart all the time! was barely even usable!) also any issues facing the early batches, any diagnostics that should be run etc...
Just asking because I'm curious and want to make an informed decision. don't wanna end up with a dud!
Thanks in advance!
Make sure it boots up and and it can take your sim card as it could be network locked , if this be the case unlock apps are on market and within this forum..
Check battery chack phone charges ok. Like anything have a play before you take up their offer..
Check whether the following:
1.Simcard slot
2.Memory card slot
3.all physical buttons
look out for:
1.scratch in camera lens.
2.condition of usb port and headphone jack.
you can leave out the software as it will be ok with a new flash, anyway check the working of all sensors by using some apps from market.
Nyssa1104 said:
Make sure it boots up and and it can take your sim card as it could be network locked , if this be the case unlock apps are on market and within this forum..
Check battery chack phone charges ok. Like anything have a play before you take up their offer..
Click to expand...
Click to collapse
bala_gamer said:
Check whether the following:
1.Simcard slot
2.Memory card slot
3.all physical buttons
look out for:
1.scratch in camera lens.
2.condition of usb port and headphone jack.
you can leave out the software as it will be ok with a new flash, anyway check the working of all sensors by using some apps from market.
Click to expand...
Click to collapse
Regarding network lock it is not locked because I'm in india and the phone is from the UK and he has been using it perfectly. One question, how many water indicators are there? just in case I need to check? The usb port doesn't have a cover so it remains open so that's a concern.
@bala_gamer I see you had the same phone as I do now, and I'm contemplating a similar move!
any stress test apps I can run to see if all is ok under pressure?
mzone1510 said:
Hey guys, a friend of mine is selling ...
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Click to collapse
If it is really a friend, why I are you scared of getting a lemon? Or is it just some guy you know, who is not really a friend?
Real friends don't sell you crap I would imagine?
*#0*# Takes you to LCD test mode. Should be able to see if screen has dead pixels and such.
It feels like no one has really answered your question so far!
I'll give it a shot.
Battery life - you're right, optimally configured SGS2s go a long way - mine will last through a day with 50-60% left over with 2 email accounts syncing (nothing else though, no Facebook, Twitter etc)
The battery life is absolutely not a problem if it's a day you're aiming for.
Problems:
Most if not all cameras have a pink spot in the centre - I don't mind it, but you can see it.
Yellowish left side of display - I have this, it's quite distracting sometimes. However, this was fixed up by the latest kernels, which balance it out a bit better. Mine is also a phone from the UK from 8 months ago, so its safe to assume this will be a problem as well, given the frequency of the problem. Not really an issue for me though with later kernels.
CM9 - ICS will be late to the party on the SGS2 because of closed source drivers - if that's a problem, get a different phone because thats unlikely to change anytime soon!
There aren't really any other problems which I can think of - its a thoroughly good phone!
Remoteconcern said:
It feels like no one has really answered your question so far!
I'll give it a shot.
Battery life - you're right, optimally configured SGS2s go a long way - mine will last through a day with 50-60% left over with 2 email accounts syncing (nothing else though, no Facebook, Twitter etc)
The battery life is absolutely not a problem if it's a day you're aiming for.
Problems:
Most if not all cameras have a pink spot in the centre - I don't mind it, but you can see it.
Yellowish left side of display - I have this, it's quite distracting sometimes. However, this was fixed up by the latest kernels, which balance it out a bit better. Mine is also a phone from the UK from 8 months ago, so its safe to assume this will be a problem as well, given the frequency of the problem. Not really an issue for me though with later kernels.
CM9 - ICS will be late to the party on the SGS2 because of closed source drivers - if that's a problem, get a different phone because thats unlikely to change anytime soon!
There aren't really any other problems which I can think of - its a thoroughly good phone!
Click to expand...
Click to collapse
Thanks man appreciate it, been reading up on the threads here and saw the major things afflicting it are the banding issue, the pink spot, the display faults... anything else?oh and what is the approx cost of replacing the cracked screen? Anyone from india can let me know?
Bump! Guys anyone knows how much a screen replacement is? Anyone from India perhaps?
Oh and guys the camera glass cover has some tiny scratches around it, nothing major but it does have a few, not too deep, but visible, will this have an effect on the quality? Because I couldn't notice anything in the pictures taken, but would like it to be at its best!
I'm having some issues with my phone today guys. I went to sleep with my phone on charge (like I have done every single night since I've had the phone), and when I woke up my phone was ridiculously hot. That hot that I couldn't even hold it in my hand. My old HD2 got hot, but nothing like this.
I'm afraid some of the internals have fried or something. I'm on an NDT MIUI ROM. I think it's version 4.X.X or something. But basically now, my phone will not charge a single bit. It'll go to the battery empty screen, then to the Galaxy S II screen, turn on, show my notifications then after every notification has shown, it goes back off. While plugged in.
What's the problem and what can I do to rectify it? A new battery?
Thanks in advance.
EDIT: Now it's just looping between the no battery (empty battery with circle) and the Galaxy S II screen.
I was getting to the lockscreen a while ago.
That was over the wall charger, I'm now trying to charge it off my laptop if that matters.
Bump. I don't really want to have an expensive plastic paperweight for very long.
Does the battery look fattened?..try changing batteries,if that didn't work then I'm afraid you have to take it to Samsung..
anto.danny said:
Does the battery look fattened?..try changing batteries,if that didn't work then I'm afraid you have to take it to Samsung..
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Click to collapse
I don't quite understand what you mean by 'fattened'. If you mean bigger, then no it still fits quite comfortably into the phone. I'm going to try get a hold of another battery later and I'll give it a go. If I do end up having to send it to Samsung, what will they do knowing it has a custom ROM on it? My flash counter is only 2, but I wouldn't even be able to get into the bootloader, as I don't have enough battery to do so.
Luck of the draw basically if you can't reflash stock firmware/jig it.
Some people on here have reported Samsung/whomever has repaired it has played hardball & not repaired it under warranty (which they're entitled to do, which means you pay for it), and some people have reported they've had it fixed under warranty regardless.
At the end of the day, running non-stock firmware voids your warranty (regardless of whether some people on here think that's wrong, etc), and if you can't return the phone to stock firmware and you do get it fixed under warranty you can consider yourself lucky.
Skellyyy said:
If I do end up having to send it to Samsung, what will they do knowing it has a custom ROM on it? My flash counter is only 2, but I wouldn't even be able to get into the bootloader, as I don't have enough battery to do so.
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Click to collapse
MistahBungle said:
Luck of the draw basically if you can't reflash stock firmware/jig it.
Some people on here have reported Samsung/whomever has repaired it has played hardball & not repaired it under warranty (which they're entitled to do, which means you pay for it), and some people have reported they've had it fixed under warranty regardless.
At the end of the day, running non-stock firmware voids your warranty (regardless of whether some people on here think that's wrong, etc), and if you can't return the phone to stock firmware and you do get it fixed under warranty you can consider yourself lucky.
Click to expand...
Click to collapse
OK cheers for that. I unlocked it using some app also, will that have any effect?
I'm really hoping I don't have to go down that route and that a new battery will have it back up and running again. I just feel like it's struggling to keep power to it or something, when on the battery screen, the screen slightly flickers if you look closely, and on the boot anim. the capacitive buttons struggle for light while the screen is as good as it always was.
Also, it's just saying "LOW BATTERY !! CAN'T DOWNLOAD !!" when I try get into the bootloader/download mode w/e it's called so I guess there's hope it's only the battery?
Good news! I went to a phone shop, tried a cheap Chinese battery and it seemed to turn on and load everything just fine. Another shop I tried had an original OEM (well atleast an OEM sticker) battery and that wouldn't work. It's weird! Let's hope my battery can last a suitable amount of time on the Chinese battery. Any recommendations on where I could find an official battery? Looked on Amazon, and some of the reviews are claiming that it's actually just a cheap battery with a Samsung sticker.
Dropped from my night stand to the floor. Even has a case on it. Will no longer turn back on, tried everything possible. I'm a little confused, I know the phone wasn't made from the greatest material, but this is a little ridiculous. I pre-ordered it for $750 a couple weeks before release, I can't accept that my investment is ruined from a very minor accident.
Probably a long shot, but can anybody think of what could have possibly happened inside the phone that could cause this non-operation? Perhaps something came loose or just broke off? I'm so desperate, I just might disassemble the whole thing and put it back together out of hopelessness. I'm going to contact the UK Samsung soon as I can and see if there is anything I can do, but I doubt that will get anywhere. See I KNEW the ONE time I didn't buy an Otterbox for my phone, something like this would happen. The SGSIII is just too damn big for an Otterbox.
TheFullSpectrum said:
Dropped from my night stand to the floor. Even has a case on it. Will no longer turn back on, tried everything possible. I'm a little confused, I know the phone wasn't made from the greatest material, but this is a little ridiculous. I pre-ordered it for $750 a couple weeks before release, I can't accept that my investment is ruined from a very minor accident.
Probably a long shot, but can anybody think of what could have possibly happened inside the phone that could cause this non-operation? Perhaps something came loose or just broke off? I'm so desperate, I just might disassemble the whole thing and put it back together out of hopelessness. I'm going to contact the UK Samsung soon as I can and see if there is anything I can do, but I doubt that will get anywhere. See I KNEW the ONE time I didn't buy an Otterbox for my phone, something like this would happen. The SGSIII is just too damn big for an Otterbox.
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Click to collapse
Stupid question: tried battery pull, leaving it on the charger for a while? Does the LED come on while hooked to the charger? Tried a usb jib?
Sent from my tricked out AOKP GT-I9300
spamcakes said:
Stupid question: tried battery pull, leaving it on the charger for a while? Does the LED come on while hooked to the charger? Tried a usb jib?
Click to expand...
Click to collapse
Yup did it all, even brought it into AT&T and they tried putting a different battery in it from another SGSIII. Nothing comes on, no LED, no sounds. Very strange, the only thing I can possibly think is that it is defective because no phone in existence should stop working so easily.
TheFullSpectrum said:
Yup did it all, even brought it into AT&T and they tried putting a different battery in it from another SGSIII. Nothing comes on, no LED, no sounds. Very strange, the only thing I can possibly think is that it is defective because no phone in existence should stop working so easily.
Click to expand...
Click to collapse
Any updates?
Definitely request a replacement, had mine drop from really long distances and had no scratches / still functions perfectly.
I've heard of Galaxy S3s suddenly losing power altogether ie. totally unable to power on etc. My telco CSO told me that it was a hardware defect found in the first batch of phones. That might be your problem and the fall could just be a coincidence. Definitely request for a replacement. And maybe get an Otterbox this time? I'm using a Commuter and I don't find it too bulky at all! Cheers.
Mine took a 4 feet chest height lunge screen first on the tiled floor during the first week i got it and there are no scratches, dents or cracks it still works perfectly today probably the hardware defect he mentioned.
Sent from my GT-I9300 using xda app-developers app
Skander1998 said:
Any updates?
Definitely request a replacement, had mine drop from really long distances and had no scratches / still functions perfectly.
Click to expand...
Click to collapse
I've yet to get ahold of the UK Samsung, as the US Samsung doesn't handle the GT-I9300. My backup phone has an issue calling the international number, so as soon as I get another phone I'll have to give them a call and see what they can do.
xxfreakazoidxx said:
I've heard of Galaxy S3s suddenly losing power altogether ie. totally unable to power on etc. My telco CSO told me that it was a hardware defect found in the first batch of phones. That might be your problem and the fall could just be a coincidence. Definitely request for a replacement. And maybe get an Otterbox this time? I'm using a Commuter and I don't find it too bulky at all! Cheers.
Click to expand...
Click to collapse
That would make a lot of sense, seeing as a lot of other people have had their share of drops with the SIII and it still works fine, as most of todays smartphones should. I really hope Samsung will be able to do something about it, I recently lost one phone I just bought in the mail (sent to wrong address, stolen off porch, $430), and if I lose this one that's about $1200 in phones in the past 2 months.
Hey,
Bought a brand new g5 last week, great phone and overall no problems with it. But recently I noticed that when I press the screen with just a tiny bit more pressure the colours start to distort.
I've rooted every single phone I had and I'm really glad I did wait a little before I root this one (h850) .
So, do you all have this problem ? is this common ? Should I send the phone back or the one that will come will be the same ?
Please help
Yeah, there's definitely something wrong with your device. I've had mine since May and that has never happened at any time I owned my device.
rwmanos said:
Hey,
Bought a brand new g5 last week, great phone and overall no problems with it. But recently I noticed that when I press the screen with just a tiny bit more pressure the colours start to distort.
I've rooted every single phone I had and I'm really glad I did wait a little before I root this one (h850) .
So, do you all have this problem ? is this common ? Should I send the phone back or the one that will come will be the same ?
Please help
Click to expand...
Click to collapse
If you press the screen glass hard, and I mean hard, it will distort like all LCD screens, it's normal.
but the thing is that i don't press hard just a tiny bit harder than the average touch i would use and it happens.
I guess I should probably check the warranty but i'm really not sure about the deffinition of hard and what everyone means.
For sure though I check my g4 just now and nothing like this happens unless you press uncomfortably hard.
If I press a little harder than normal (for touch) nothing happens. Even if I press kinda hard (too hard imo) nothing happens. I'd say you have something wrong with your device. Maybe an issue with manufacturing.
ok
Thanks for the replies, i've already sent an email to lg to check things out and waiting for an answer so I send the phone back as soon as possible. The screen bleeding in my phone is also pretty apparent, since you can see the left top corner more brighter no matter what colour the background is.
Update:
So I went to lg service center.. They told me this is not a problem it's how the phone is made, then I went on to tell them about my kinda extensive backlight bleeding problem, then they told me this is not a problem it's how the phone is made.
Finally I told them about the thing that the glass is higher than the removable part of the phone so it's like a small step and she happily changed the removable part to a new one and gave me the phone afte 45 minutes.. Apparently this is how much time it takes them to remove the battery and put it back in.
Overall I'm utterly unhappy about the service and the warranty of this phone and really not planning on buying again by a company that in my opinion makes the best phones right now.
ps. There was a g5 demo on the service center and it was ten times worse on both backlight bleeding and touch distortion thing than mine
btw, since it turned out like this I'm planning on extensively checking my phone for any other defects and then rooting and enjoying as a great phone it is. Any suggestions on what are the most common problems to check for ?
rwmanos said:
btw, since it turned out like this I'm planning on extensively checking my phone for any other defects and then rooting and enjoying as a great phone it is. Any suggestions on what are the most common problems to check for ?
Click to expand...
Click to collapse
Same problem and have gone through two g5s though the 2nd one is better. I think you should also look out for gps issues.