Battery won't charge when phone is off - Motorola Droid RAZR

1. My phone never charges when the phone is completely off. It seems to only charge when in Android. Is this normal?
2. How do you enter that rapid battery recharge service mode from the boot menu's? The mode I'm referring to is when the phone has not booted Android but all it's doing is recharging the battery with the screen off. If you press the power button, the screen turns on for a second showing you the battery level.
651.73.30.XT910.Retail.en.EU
U_03.1C.85P

Mine does that by default. When I plug it in to charge when three phone ifs switched off, it well show me A image of a battery with water like thing inside our and the charge level..
Did you change something in the phone?
Sent from my Motorola Razr using XDA App

I decided to try a USB wall charger and it's now showing that image of a battery.
Do you ever see that battery image when you plug the phone into a PC USB Port? My PC has decent powered ports (almost 1000ma) but it just won't charge the phone when powered off. But charges when in Android.
I basically only flashed a retail ROM and updated the Radio.

Something to check into is the USB cable that you are using...swap it out with another one.
Speaking from experience with a different Android (DInc), I know I have plugged it into some cables that provide just power via USB (no data) and then I am guessing there is the possibility that there are some that provide data and no power.

The USB cable is perfectly fine, I tried another cable anyway and the same thing happened.
I tried three PC's including a Desktop with decent USB ports, none of them charge the phone while turned off. I tried two USB Wall Adapters and both can power the phone while off.
So it seems that if the USB Port cannot supply more than say 1.5Amp or 2Amps (basically all PC USB Ports), it won't go into battery charge mode.

Related

[Q] dropped phone. slow charging!

the other day my phone feel of the couch while pluggd into the pc. it stopped chargibg and woukd not connext to pc.
i lost the original cable so ive been using a mini to micro usb adapter for an old cable i had for my g1 which hss worked perfectly.
thought i had broke the sockey on thr phone. had a tmobile shop check it with there cable. it was fine. so boyght a microusb cable.
everything seemed fine. charge light. usb drive worked internet tether. but then the phone ran out of battety while usb tethering. it always stays at 100% before.
with the battery low it woukf rrstart every minute whole plugged into original chargrr.
its charging but very slowly. 15% in 2 hours. checked battery pins. seems fine. i dkd manage to get 37% charge in 30 monutes once irh the phone off.
the phone doesnt even get warm while plugged in. it used to get pretty warm when cuargibg.
tried hard reset. trief reflashig rom. it knows wall charger is in. says charging orange charge light.. but it charges sooo slow...
im stuck. is this a repair jobk
Just got home and tried the new cable in my home PC. ive already lost 1% battery in the space of a few miutes usb tethering....
make sure you have the "don't charge the phone while connected via usb" unchecked. Other than that, sounds like a hardware problem.
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
veda_sticks said:
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
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when you plug it into the wall, do you get the menu for: Activesync, Disk Drive, Internet Sharing? If so, then this is true. Really sounds like a hardware issue. I would take it back in and see if they can replace the port.
nope, when i plug it into the wall, no menu. it does seem to know the difference between usb and power. as using the option "when phone is on, do not charge when the pohone is connected to pc" has no effect with the wall charger.
I tried a different wall charger. I have a travel charger which is only rated at 500ma instead of 1amp and it charges the same. I was able to get 100% overnight. woke up after 8 hours to see the green light on, it stays at 100% with the wall charger as long as you leave it alone.
back into the computer, tethering and im loosing battery as if it wasnt connected.
Looks like ill have to dig out my insurance as its not a warranty repair (and also the water damage stickers are red, due to it being dropped in the toilete 3 months ago)
hmmm interesting. phone has been in charger overnight and was at 100% when i got up, pluigged into pc for usb tethering, despite battery dropping the green light is still on.
Ive done some searches on usb micro cables and came across people having problems with some data cables with charging, as some cables cannot cope with the large current required, but they mentioned that there phone would say this and i have seen that on my phone before with my front usb ports on my computer.
Im gonna order a microusb adabter as i have 2 high qualiity usb-mini usb cables from a G1 (which was usbed with an adapter with no problems) and 1 from a tmobile mda varia, same cable.
This has now been solved. After closer examination of the USB mini to micro adapter, it apeared that the 2 outside pins (which are for charging) had been flattened. Looking at the adapter, you could only see the 3 middle pins, but with a torch you could see that the oiutside pins were compelty flat. from droping the phone its oviously twisted the connector resultinin in flatting those pins.
I went back to tesco and bought the same USB kit which comes with a mini USB cable and several converters to fit different phones.
AFter hooking up the cable and micro usb adapter to my PC, my phone was within minutes showing increase in battery charge. After a few hours with usb tethering enabled and watching videos online im up 2-%.
The cable i bought for £7.99 which is micro usb though doesnt mention any HTC phones (mostly nokia) will connect perfectly for data transfer and the phone appears to say its charging. It looses power suggesting insuficient charge current. Maybe its the rom im using disables thsi warning as i have seen this before when i connected my phone to the front usb ports, but it works fine with the back.
So, it seems i have not damaged anything apart from the usb adapter i was using.
All is well, and im charging at a fast rate with USB while tethering.
Please close this trhead as it is resolved.
Final update. After several days i have been usb tethering and charging absolutly fine. Using 1amp charger charges fast!
Even from a dead battery can plug into usb and have the phone bootup.
Sent from my HTC HD2 using XDA App

Strange USB charging issue

So I went out and bought a 2nd USB cable to leave at work to charge my phone. But for some reason the USB cable I bought doesn't charge the phone...instead it drains the battery..??? The light is on and the icon shows it is charging when I have the USB cable connected and I can even mount the SDcard with it. But the battery percentage slowly goes down. The USB cable that came with the phone works fine without any issues.
Is there something special about the stock USB cable? Do I have to buy a certain type of cable to make charging work?
I bought another two cables, even used a Motorola USB cable but never noticed that... it never happened to me.
My guess is:
Fact:
- charging through the pc USB port is so slow, to get full charge you need 6-8 hours compared to 1.5-2 hours through the wall..
Scenario:
You are using your phone or running heavy application while charging it so it drains more battery than charging ..
Just a guess.
Sent from my X10i using XDA App

[SOLVED] Atrix will not power on, green light flashes, plugged in and.... nothing!

Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
Click to expand...
Click to collapse
What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
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Click to collapse
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
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Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
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Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
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Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
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Click to collapse
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
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There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Click to expand...
Click to collapse
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
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Click to collapse
This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?

Discharging Battery on USB

I am having a strange issue on my Xperia S I would like to know if this is impacting other people. I am running Build 6.0.A.3.67 (FR) and when I charge my phone through the USB Hub (externally powered) it will actually begin discharging instead of charging in certain circumstances.
Here is how it can be reproduced:
1) Plug phone into USB Hub with PC (W7x64) in Standby mode - Phone will show as being charged by AC and battery will charge without issue.
2) Wake PC out of Standby - This will cause the Phone to switch from being charged in AC mode to USB mode but phone seems to continue to charge.
3) Put PC in Standby mode again - Phone will stop charging and will actually begin to discharge at a very fast rate 5% / hour.
To check actual charging status (charging AC/USB or discharging) go to Settings -> About Phone -> Status
To get the phone to go back to AC charging status it is necessary to unplug the USB cable from the phone and re-insert it and it will go back to charging in AC mode. It seems there is something in the phone software or kernel that blocks going from USB mode back to AC mode without unplugging the USB cable.
I have tried 2 powered USB hubs (D-Link and Dr. Bott) and same issue with both. I have tried 2 different USB cables and tested the same steps using my HTC Desire and Flyer and issue only occurs on the Xperia S. 1 difference is the 2 HTC devices always show USB charging mode and never AC but they continue charging without issue as PC goes from Standy to Actve to Standby again.
Can someone else please try to see if their phone also behaves the same way when following the steps above? Does anyone have any suggestions on how to fix? My only option currently is to charge only with an AC charger and not with the USB cable connected to my PC USB hub or I can wake up with my phone dead in the morning.
Thank you for any advice (sorry for the long post)

[Q] Huawei Y300 (U8833) only turns on and works, using a usb cable not battery?

Hello, my Huawei y300 (u8833) only turn on and works while I plug in my usb cable either (charge). My phone doesn't turn on when i press the power button and I'm on just my battery, amazingly it turns on instantly after i plug in the usb charger and remove the battery. So i got a little tired of having to plug in my phone all the time and not use it on battery. Any help? I dropped my phone 9 months ago and it didn't work back then but i never tried the usb cable on without battery. But now after 9 months i plugged in usb cable and no battery and *boom* it works. Any advice as to what is going on? Can i ever get it to work from my battery? (BTW there is a red notification light (not blinking) if i put battery in along with usb cable. Thanks for any help.
Update: Somehow its charging my battery!
Update: (PS:I'm rooted and have cwm)
Update: I'm fuc*ing stupid, its now working on battery! Sorry to have waster your time

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