Verizon, really? - HTC Rezound

How come Verizon has not fixed the bootlooping issue with the recent OTA update. Come on Verizon, please.

fjl307 said:
How come Verizon has not fixed the bootlooping issue with the recent OTA update. Come on Verizon, please.
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I don't and never did bootloop....? More info please?
Sent from my ADR6425LVW using XDA App

It isn't Verizon's problem to fix, it is HTC. Their major efforts are going to be placed into the ICS release.

fjl307 said:
How come Verizon has not fixed the bootlooping issue with the recent OTA update. Come on Verizon, please.
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What issue is that??
My phone runs perfectly (& did with the stock ROM also).
I have had it for months & it has never bootlooped once. (believe me, I would be the first one to ***** if it did)

My Rezound has never bootlooped and you need to blame htc not vzw as the earlier posted said.
Sent from my Galaxy Tab 10.1

It is more than the Rezound. Go to any Android forum, be it HTC, Moto, etc... Look for "bootloop" or better yet, "Random Reboot" and you will see tons of threads and posts.
This has been a common issue with Android in general, for almost 2 years now. Doesn't impact every phone, so nobody needs to chime in that their phone never did it so the problem doesn't exist, etc... IT DOES. More than any other phone platform, Android phones see prone to this. My DX did it, as did the replacement DX I got. Both TBolts did it. Did it with Froyo and GB. Only way I got my DX to stop doing it was to install the GB version of CM7.
Never did it again.
So I don't think it is HTC, in my case, the common items are Android, and VZW. 4 phones, two manufacturers with the exact same issue, and I have seen dozens of threads containing hundreds of other owners with the same problems, with all different Android phones over the past 2 years.

Mine does that alot too. Its not a non existent problem. I'm considering flipping on on Verizon over it for a replacement. I mean it does it anytime I battery pull which is necessary for my battery not going completely dead halfway through the day even when its in sleep mode
Sent from my ADR6425LVW using xda premium

This is the issue I'm referring to. Apologies for any confusion
http://www.xda-developers.com/android/htc-rezound-network-related-bootlooping-problem-now-has-a-fix/ using my HTC Rezound

lol yeah guys, that thread is stickied at the top of this forum
it's a pretty wide spread problem, it seems. basically, for some reason, the phone resets its network setting to WCDMA instead of LTE/CDMA Auto...and when a sim card is inserted, WCDMA DOES NOT PLAY WELL with sim cards, so it goes into an endless bootloop until you pull the back cover, get into the phone, and change those settings.
i tried doing this to a non-activated rezound at my store without a sim card today..it doesn't boot loop. the problem is the fact that we've got the sim cards in there, and wcdma doesn't work with them apparently

SquireSCA said:
It is more than the Rezound. Go to any Android forum, be it HTC, Moto, etc... Look for "bootloop" or better yet, "Random Reboot" and you will see tons of threads and posts.
This has been a common issue with Android in general, for almost 2 years now. Doesn't impact every phone, so nobody needs to chime in that their phone never did it so the problem doesn't exist, etc... IT DOES. More than any other phone platform, Android phones see prone to this. My DX did it, as did the replacement DX I got. Both TBolts did it. Did it with Froyo and GB. Only way I got my DX to stop doing it was to install the GB version of CM7.
Never did it again.
So I don't think it is HTC, in my case, the common items are Android, and VZW. 4 phones, two manufacturers with the exact same issue, and I have seen dozens of threads containing hundreds of other owners with the same problems, with all different Android phones over the past 2 years.
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The other common item is the user. Not trying to say anything... just sayin'
Sent from my ADR6425LVW using xda premium

I spoke with someone at Verizon and they said this is their issue...
Sent using my HTC Rezound

Related

Should I unroot?

Should I unroot my Eris...sending it back to Verizon on Monday. Do they check for that, considering the number of people receiving replacements, has anyone ever had a problem with that?
mswilson2007 said:
Should I unroot my Eris...sending it back to Verizon on Monday. Do they check for that, considering the number of people receiving replacements, has anyone ever had a problem with that?
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Most people attempt to. There have been reports from people in the past that went both ways - some reporting getting charged, and some reporting having returned a rooted phone with no problems.
Hopefully if someone got popped for it recently, they will speak up - a lot of times people are reluctant to talk about negative experiences.
In any event, there is a newly released ROM that makes unrooting the same level of effort as installing any other ROM - give it a shot and report back your results.
bftb0
I sent my rooted Eris to Verizon a few weeks ago because my old one had the trackball issue, Verizon didn't say anything about it. I think it might depend on what type of problem your phone has. My guess would be that there's more of a chance for them to say something about it if you have a software issue rather than a hardware issue, just a thought.
I've sent two back so far, one rooted and one un-rooted. I sent the rooted one back a couple of months ago and never heard anything about it. I would have to agree that it would depend on if it was a hardware or software issue.

Why is Verizon swapping out phones with random reboots?

Something just isn't right about all of this. I think everybody agrees that the random reboots are a result of the recent update and is something that will be fixed by another update. If that's true, why is Verizon swapping out phones for people?
I called Verizon yesterday complaining about the reboots and was told to factory reset my phone as it had been working for other people. I was also told to call back if the reboots continued and that my phone would be replaced. Of course they continued so I called today and have a replacement on its way.
I guess I'm hoping that the phone I get hasn't had the update applied. If it has, what's the point of Verizon sending it? How is it even possible that their tech support doesn't know the cause of the random reboots?
yes i agree it seems a little fishy. but for the average customer rolling back the software might not be the easiest thing to do. not to mention its a PITA.
i would imagine it makes them happy hearing they will get a new phone. i think its just a band aid while they are working on it.
headcheese said:
yes i agree it seems a little fishy. but for the average customer rolling back the software might not be the easiest thing to do. not to mention its a PITA.
i would imagine it makes them happy hearing they will get a new phone. i think its just a band aid while they are working on it.
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The thing is though, tech support never told me not to update the new phone when it arrives. I won't be updating but there's a lot of people out there who don't keep up with these forums that are going to update and end up right back in the same boat.
Maybe they want to investigate the phones with issues
My advice is don't get a replacemnt for your phone because your giving up a new bought pphone for a refurbished phone. Bad choice in my opinion.
One mmore thing. Verizon is not taking these phone in for investigation. Here merely just a company trying tto make the customer happy that's why there replacing phone. There nothing techy about it. Its just an attempt at customer satisfaction.
I agree with dalrym05. I had random reboots both Before and After i applied the ota. Don't think it has to do anything with the hardware.
Sent from my ADR6400L using XDA App
My wife has had random reboots before the update. Hasn't had any since the update. Mine has had one reboot when I was watching a 2hr video on youtube with a very low battery when it did it. I really think it has something to do with apps not being addressed properly. She has apps I would never use and one was causing an issue, so she pulled it. The lag stopped at that point. If they swap your tb and it reboots, start looking at what is installed.
Sent from my SCH-I800 using XDA Premium App
I just wanted to spread the gospel. If you follow the instructions in this thread, http://forum.xda-developers.com/showthread.php?t=1081230 it has virtually eliminated the random reboots for me. I also had reboots after updating my radio. I used the combo prescribed in this thread and they are gone
dalrym05 said:
My advice is don't get a replacemnt for your phone because your giving up a new bought pphone for a refurbished phone. Bad choice in my opinion.
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I agree. Unless my phone is practically unusable through no fault of mine, I try to hold off on getting a replacement phone as much as possible.
Sent from my ADR6400L using XDA Premium App
Verizon has acknowledged the rebooting problem and is working with HTC:
http://www.androidcentral.com/htc-verizon-working-thunderbolt-reboots
sprodigy said:
I just wanted to spread the gospel. If you follow the instructions in this thread, http://forum.xda-developers.com/showthread.php?t=1081230 it has virtually eliminated the random reboots for me. I also had reboots after updating my radio. I used the combo prescribed in this thread and they are gone
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That's great for people who are rooted.

Does this happen to YOU?

Hey guys, it's deedscreen. The creator of the MoPho XDA Fan Group, facebook, Twitter, and Google+ page, and you may also know me as the one with the problems with the Photon who constantly nags, and rants with issues.
I just want to know if anyone has these issues too.
I have to deal with the phone being slow, constantly freezing, and the sleep of death, even after the latest update.
For the longest, I couldn't update the Photon, I found a thread on how to fix it by 'SBFing. So, I SBF'd it, it worked fine, updated to the latest software.
It was working fine, now I am back to the same issues, plus I cannot install any applications, nor update any applications. It will just say "INSTALLING" for literally hours, and never installs.
I have had the worst luck with this phone, I am going to 'SBF it back to stock, because a factory reset will not get rid of the battery icon modification.
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
PLEASE NOTE:
If you have a problem with this thread, keep your trap shut. I will have this thread closed if anyone insults me again, like the last time I had major issues. I am just experiencing bad luck. I need to know if anyone has similar issues. Sorry if I offended anyone.
Are you having similar issues?
Have u tried a completely stick photon...not modded and none of ur market Apps installed? ?
Sent from my MB855 using XDA App
deedscreen said:
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
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Click to collapse
Dude, you are definitely NOT alone. I love this phone too when it is working properly. These are my two main issue:
Random Reboots
Keyboard locks up - When this happens, the phone will not dial out. (Reboot required)
* This is my 2nd MoPho and I had the same issues with my first one. *
Factory defects with hardware do happen. Replace if you can.
Sent from my Motorola Electrify using XDA App
The reason why I am not quoting you guys, is because misleads users to think that I already have enough replies, so here we go.
@lucidvtec - I have tried stock options, that doesn't work always, not having any applications from the market installed is like asking me to jump off a bridge.
@sjamie - I do get random reboots ocassionally, but my keyboard, (no matter which one I use), constantly locks up. I get the "Sleep of Death" all of the time, and Constant Freezing. Please vote at the page here, on the forums to poll your results for issues with the Motorola Photon 4G MB855.
@Rapidlayout - You are correct.
-----------------------------
@lucidvtec, @sjamie, @ Rapidlayout: I am on my fifth Photon.
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
DWake014 said:
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
sjamie said:
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
Click to expand...
Click to collapse
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
I just have to do an SBF before I go to the Store. I did a battery modification and I want it reset to stock values.
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
deedscreen said:
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
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Click to collapse
Okay... that's really not encouraging!
However, I've never gone a full month with no problems so at least that would be progress for me!
Please let us know what happens with your 6th phone. Fortunately, I've never had a problem flashing SBFs. It will be interesting to see if you have that problem with your 6th phone.
CCallahan said:
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
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Click to collapse
I am devoted to the Photon, I love it's features, style, (MAINLY, I've puchased a bunch of accessories, and Sprint said that I can only get the HTC EVO Design 4G, or the Optimus, they are supposed to allow me to get a phone that is of equivalent specifications which is the Epic Touch SII Galaxy, which Sprint refused to give me.
Motorola says "We have never heard of anything like this, what are you talking about? This cannot be true!"
Those reps are quite frankly put, "stupid" in regards to the Photon and its technical difficulties. (Sorry if I offended any reps on the site.)
Sprint is trying to do the old "bait and switch on me"
I am willing to pay up to $100 price in differance, but I have put too much effort in the Photon and the Photon Forums here at XDA. After all, I am the creator of the Photon Fan Club Group here at XDA, (if you are not a member, look at my signature and join below.), I have created the Twitter, Google+ and facebook pages for this phone.
You know what I'm saying?
(By the way, I just SBF'd my phone without taking my microSD card out, and the SIM card, and I wanted to move all of my data before I sbf'd it. darn it. hope my sd card didn't get erased, I will be mad with myself if I did.)
well I just bought my photon 20 days ago from a guy on craigslist and yes it was brand new, never activated everything sealed for 250.
And so far the only thing I wasn't able to do was the update which a lot of people couldn't get their phones to update but I used the 198_7 SBF and that was it.
So far I only had 2 reboots (and that was when I was messing around with root explorer replacing some apks in the system folder)
But besides that I haven't had any problems that aren't normal on any android phone.
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
sjamie said:
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
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Click to collapse
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
deedscreen said:
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
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Click to collapse
New one came with 198_6 so I had no reason to update
Edit: yes mine was plagued with all the same issues
Sent from my MB855 using XDA App
deedscreen said:
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
Click to expand...
Click to collapse
Damn, man! You are shattering all of my dreams today! jk
sjamie said:
Damn, man! You are shattering all of my dreams today! jk
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Click to collapse
I understand that I am literally shattering your dreams, (no need for saying joking).
It is actually true.
I am sorry about that.
EDIT: On the bright side you will have an extra battery! See now I made one dream come true at no charge to you. (LOL! Hey, that rhymed.) Hehe
Well, since 198_7 isn't official, isn't flashing that SBF actually taking you away from a stock experience?
Never had one random reboot. Maybe some apps or a not 100% working root you guy's applied to the phone? Mine is flawless.
Sent from my MB855 using XDA App

is the beta cm7 stable enough to be used frequently?

So currently I am running liberty3, and I don't know if it is the rom or not, but my phone has been overheating, freezing, and just being really god damn slow. It has been like this for a while now, I have even throw my phone out of frustration(because eclipse was the same way) and I have no what to do.
I am debating to just flash cm7, but heard it is still in beta, and I was wondering if people are using it even though there are bugs.
Really frustrated at the moment would appreciate some info...(1 more year on this contract before I can get rid of this POS...=/)
CM7 is very stable. As for it being "beta" cyanogen won't support it so until DZK figures a way to get around the bootloader it will keep the "beta" label.
Regarding the problems your having with your phone it sounds like it could be just that, problems with the phone, not the ROM. Eclipse and CM7 are the two most stable ROM's we have available and should not be the source of the kind of problems you describe.
And lastly remember CM7 runs on 2.3.4, it will give you fits if you try flashing it on 2.3.5.
Sent from my MB870 using Tapatalk 2
CM7 is quicker and more stable than any of the blur-based roms ever were on my phone, and all of them had a really irritating issue with bluetooth volume that CM7 fixed. I've been running on the same flash of beta 1 since January.
thanks for the replies guys, guess ill just flash cm7, and if I still have the same problems I can go talk to a verizon rep and see if I can get a replacement or somthing =/
this is actually making me laugh the stupid **** it's doing right now, I press play on a song, and the screen starts distorting, i exit and 90 seconds later the song starts playing, but then it pauses and the phone gets hot all of a sudden
how do you manage to **** up a phone this badly I just don't understand(I have owned this since 2011 may, it can't be a phone problem it just started happening 2-3 months ago)
Personally i hate people like you.... Why the hell should verizon send you a replacement for something youve ruined by throwing at a wall or across a room... Cm7 works fine but nothing will change the fact that abusing your electronics is your problem... You cant treat tech like that and expect it to keep working
LordRalh3 said:
Personally i hate people like you.... Why the hell should verizon send you a replacement for something youve ruined by throwing at a wall or across a room... Cm7 works fine but nothing will change the fact that abusing your electronics is your problem... You cant treat tech like that and expect it to keep working
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Click to collapse
Oh please. The droid x2 is one of the WORST developed android phones out right now. Not only that, the issues I have had with it came LONG before I actually "threw" it. Obviously I didn't baseball throw it into a concrete wall, but it wasn't even close enough to do damage. Verizon should send me a replacement because motorola has created a pretty pathetic excuse for a phone, or because I received a defective phone. Like I said, these issues have been going for FOREVER, and this phone in general has had issues since its release.
The phone isn't as bad as everyone makes it out to be. You would think that we got a brick in A box. But cm7 is very stable and works well for DD.
Sent from my DROID X2 using xda premium
I agree that the Droid X2 isnt as bad as everyone makes it out to be. Any problems you have is either a defective phone or you flashed something the wrong way. Almost everyone who have these ROMs on their phones have no problems. So instead of blaming the phone and calling it crap, let us help you fix it.
First of all, as was mentioned already, CM7 and Eclipse are two of the most stable ROMs for this phone. Liberty was just a quick port and has not had any updates since its release. Honestly, I dont know why people still use it. The problem with Eclipse is that it is on a different kernel than every other ROM we have. So if you went from liberty to eclipse without changing the kernel to 2.3.5 first, you will experience problems. Did you install Eclipse by using the 2.3.5 SBF file first?
Or if you want the best of both world's I have eclipse 1.3. It runs on 2.3.4 kernel. These phones do get hot. What do you mean by overheat? Does it shut down or just feel hot?
Sent from my DROID X2 using xda premium
Sounds like luck of the draw to me. I for one do my very best not to abuse electronics because they are 1) fragile and 2) expensive to buy/repair. Keeping that in mind, I did, ONE TIME, get blackout drunk and from what I'm told, chucked my X2 at someone's head and then they stomped on it, screen facing up. Absolutely no physical damage at all. That however is very, very, very rare.
Generally in my personal experience, Motorola makes some solid phones. I've put the Droid X, X2, Droid 3 and the new RAZR through hell and they all held up on performance after being dropped, kicked and being tossed onto asphalt and concrete. The only one I actually got the break with a reasonable amount of force was the Droid 3.
I can also tell you that no two phones are created equally, ever. Why do you think every single person who owns a Nexus isn't currently on the same ROM/kernel combo? What is fast, smooth & has good battery for me might be choppy and fast to discharge for someone else. Just because your phone doesn't act how it should doesn't mean its the ROM. You could have gotten a lemon (it happens) or maybe you just damaged internals when you chucked it. Doesn't matter if you didn't throw it like a baseball. All you need to do is hit the right part with the right amount of force. That's all it takes.
Hell when I got Verizon to exchange my X2, they sent me a Stratosphere. The same day I got the phone I put it on silent and went to bed. Some asshole called me at 2:30am that night. I did not answer it. instead, I rolled back over and went to bed. The phone vibrated off of my nightstand. It fell all of about 2.5 feet onto my BED then another 5 or so inches onto my carpeted floor. The screen was completely cracked and totally 100% unresponsive. There absolutely is no minimum requirement for force or distance needed to break your phone. Simple as that.
I can relate to you in the sense that I went through a phase where I hated the X2 as well, so I'm not trying to bash you. Keep that in mind . Also keep in mind that ICS wasn't even out yet. In fact CM9 wasn't much more than a rumor. The only ROMs I had to chose from were Molten & Liberty (both unsupported), Eclipse and CM7. I guess MIUI was out already, but it was so far down in the dev forum I didn't even know it existed months after I got the phone. Now you guys have ports for Paranoid Android and AOKP? Come on man. If I'd known they were coming I would have never left and got a Stratosphere.
Not to mention that the famous X2 developer, Dragonzkiller, is not only working on kexec for your phone, he's making progress with it. If he happens to get it working and you could load any kernels you wanted that would open up development around here and you would see a lot more, fully functional ROMs. It isn't so bad. When dzk gets kexec working you will have a great phone in terms of specs and ROMs, man.
You think a locked bootloader is bad?? Haha at least you have ROMs besides stock. My stratosphere? Sure the BL wasn't locked, but the radio interface layer was. In case you didn't know, ROMs like cyanogen, aokp, paranoid android, miui, eclipse, etc. use custom RILs. What this means is that the less than 7 month old 4g phone I got as a replacement for my X2 had much less going on for it than your phone. We had a grand total of TWO ROMs and they were both based off of stock. Just mostly theme changes. Plus only 1 kernel that would let us over clock. Barely.
To answer your first question, yes. Dragonzkiller's release of cyanogen mod 7 is stable enough to be used as a daily driver for your X2. I used it as my daily ROM for about 99% of the time I owned the phone. The other 1% was me trying other ROMs. Generally in CM7, everything works. The only issue I had (from memory) was the WiFi sleep issue. However, another one of the talented X2 developers released a new build.prop mash up which helped. It didn't keep WiFi from disconnecting when the phone slept for long periods of time, but it did reconnect it before I had a chance to get a "No Data" error message.
So you're stuck with the X2 for another year. So what? I don't see what *****ing about it here will do you. What do you want us to say? You don't like the phone? Sorry.. We can't change that for you. If you had posted this topic in any other phones forum, they would have flamed the living sh*t out of you by now lol. So that's another plus. You're a part of the best forum on XDA. Hands down.:thumbup:. If you have any issues with your phone... something isn't working, you soft bricked it, you flashed cm7 over 2.3.5 and you don't know what to do, etc., there will be someone here 24/7 to KINDLY assist you and get you back up and running again. Why do you think all of us who got Dinc2's or GNex's still come around here? Great community with kind, helpful people. I dare you to go to another forum and post a noob "help me" thread somewhere and watch how many hateful, unhelpful, "search next time noob, there's stickies for a reason" replies you get. I missed the X2 so much when I was stuck on my Stratosphere. You think your phone lags? Try going from a dual core to a single core. Hahahahaha, THEN come talk to me about lag. XD.
The best I can do for you is say call Verizon and tell them you're having issues with the phone. As long as it's not visibly noticeable that you damaged it, go through tech supports steps and have them replace it with another X2 and give these ROMs another go. I would have been pissed if I had year to go on stock motoblur, but luckily I had cm7 to make things okay.
And hey, maybe you can get it exchanged. Who knows? Quite a few of us did. Just be careful as to what phone you accept. They sold the Strat to me like it was a brand new, top of the line phone. I stupidly accepted it right away, just happy to get off of the X2 only to realize I screwed myself. I pretty much had to give Verizon my left nut to get this GNex, and that was my favorite one.
Besides "sorry for the long post" - that's all i have to say. Good luck.
Sent from my Galaxy Nexus using xda app-developers app
RoyJ said:
Sounds like luck of the draw to me. I for one do my very best not to abuse electronics because they are 1) fragile and 2) expensive to buy/repair. Keeping that in mind, I did, ONE TIME, get blackout drunk and from what I'm told, chucked my X2 at someone's head and then they stomped on it, screen facing up. Absolutely no physical damage at all. That however is very, very, very rare.
Generally in my personal experience, Motorola makes some solid phones. I've put the Droid X, X2, Droid 3 and the new RAZR through hell and they all held up on performance after being dropped, kicked and being tossed onto asphalt and concrete. The only one I actually got the break with a reasonable amount of force was the Droid 3.
I can also tell you that no two phones are created equally, ever. Why do you think every single person who owns a Nexus isn't currently on the same ROM/kernel combo? What is fast, smooth & has good battery for me might be choppy and fast to discharge for someone else. Just because your phone doesn't act how it should doesn't mean its the ROM. You could have gotten a lemon (it happens) or maybe you just damaged internals when you chucked it. Doesn't matter if you didn't throw it like a baseball. All you need to do is hit the right part with the right amount of force. That's all it takes.
Hell when I got Verizon to exchange my X2, they sent me a Stratosphere. The same day I got the phone I put it on silent and went to bed. Some asshole called me at 2:30am that night. I did not answer it. instead, I rolled back over and went to bed. The phone vibrated off of my nightstand. It fell all of about 2.5 feet onto my BED then another 5 or so inches onto my carpeted floor. The screen was completely cracked and totally 100% unresponsive. There absolutely is no minimum requirement for force or distance needed to break your phone. Simple as that.
I can relate to you in the sense that I went through a phase where I hated the X2 as well, so I'm not trying to bash you. Keep that in mind . Also keep in mind that ICS wasn't even out yet. In fact CM9 wasn't much more than a rumor. The only ROMs I had to chose from were Molten & Liberty (both unsupported), Eclipse and CM7. I guess MIUI was out already, but it was so far down in the dev forum I didn't even know it existed months after I got the phone. Now you guys have ports for Paranoid Android and AOKP? Come on man. If I'd known they were coming I would have never left and got a Stratosphere.
Not to mention that the famous X2 developer, Dragonzkiller, is not only working on kexec for your phone, he's making progress with it. If he happens to get it working and you could load any kernels you wanted that would open up development around here and you would see a lot more, fully functional ROMs. It isn't so bad. When dzk gets kexec working you will have a great phone in terms of specs and ROMs, man.
You think a locked bootloader is bad?? Haha at least you have ROMs besides stock. My stratosphere? Sure the BL wasn't locked, but the radio interface layer was. In case you didn't know, ROMs like cyanogen, aokp, paranoid android, miui, eclipse, etc. use custom RILs. What this means is that the less than 7 month old 4g phone I got as a replacement for my X2 had much less going on for it than your phone. We had a grand total of TWO ROMs and they were both based off of stock. Just mostly theme changes. Plus only 1 kernel that would let us over clock. Barely.
To answer your first question, yes. Dragonzkiller's release of cyanogen mod 7 is stable enough to be used as a daily driver for your X2. I used it as my daily ROM for about 99% of the time I owned the phone. The other 1% was me trying other ROMs. Generally in CM7, everything works. The only issue I had (from memory) was the WiFi sleep issue. However, another one of the talented X2 developers released a new build.prop mash up which helped. It didn't keep WiFi from disconnecting when the phone slept for long periods of time, but it did reconnect it before I had a chance to get a "No Data" error message.
So you're stuck with the X2 for another year. So what? I don't see what *****ing about it here will do you. What do you want us to say? You don't like the phone? Sorry.. We can't change that for you. If you had posted this topic in any other phones forum, they would have flamed the living sh*t out of you by now lol. So that's another plus. You're a part of the best forum on XDA. Hands down.:thumbup:. If you have any issues with your phone... something isn't working, you soft bricked it, you flashed cm7 over 2.3.5 and you don't know what to do, etc., there will be someone here 24/7 to KINDLY assist you and get you back up and running again. Why do you think all of us who got Dinc2's or GNex's still come around here? Great community with kind, helpful people. I dare you to go to another forum and post a noob "help me" thread somewhere and watch how many hateful, unhelpful, "search next time noob, there's stickies for a reason" replies you get. I missed the X2 so much when I was stuck on my Stratosphere. You think your phone lags? Try going from a dual core to a single core. Hahahahaha, THEN come talk to me about lag. XD.
The best I can do for you is say call Verizon and tell them you're having issues with the phone. As long as it's not visibly noticeable that you damaged it, go through tech supports steps and have them replace it with another X2 and give these ROMs another go. I would have been pissed if I had year to go on stock motoblur, but luckily I had cm7 to make things okay.
And hey, maybe you can get it exchanged. Who knows? Quite a few of us did. Just be careful as to what phone you accept. They sold the Strat to me like it was a brand new, top of the line phone. I stupidly accepted it right away, just happy to get off of the X2 only to realize I screwed myself. I pretty much had to give Verizon my left nut to get this GNex, and that was my favorite one.
Besides "sorry for the long post" - that's all i have to say. Good luck.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thanks for the long reply, I realize what I did/posted what a bit childish (I am 20 years old, I shouldn't be crying over stuff like this) but I really have never been so frustrated with a piece of technology in my life, even my moto razr that I had years ago functioned better!
I guess my only plan is to go to verizon to get it exchanged, only thing is I am not sure how to approach them with a rooted phone. Do I unroot it and then go in to the store, or do I just tell them I rooted it...Plus I have had the phone for a year, so I am not sure how they will respond to that.
morlakai said:
Thanks for the long reply, I realize what I did/posted what a bit childish (I am 20 years old, I shouldn't be crying over stuff like this) but I really have never been so frustrated with a piece of technology in my life, even my moto razr that I had years ago functioned better!
I guess my only plan is to go to verizon to get it exchanged, only thing is I am not sure how to approach them with a rooted phone. Do I unroot it and then go in to the store, or do I just tell them I rooted it...Plus I have had the phone for a year, so I am not sure how they will respond to that.
Click to expand...
Click to collapse
Check this thread out:
http://forum.xda-developers.com/showthread.php?t=1317707
If you are going to take your phone into Verizon, follow these instructions to get your phone back to stock. This will remove root and make it like you just bought your phone. Who knows, maybe it will fix the problems you have as well. Try it out and if your issues continue, take it in.
morlakai said:
Thanks for the long reply, I realize what I did/posted what a bit childish (I am 20 years old, I shouldn't be crying over stuff like this) but I really have never been so frustrated with a piece of technology in my life, even my moto razr that I had years ago functioned better!
I guess my only plan is to go to verizon to get it exchanged, only thing is I am not sure how to approach them with a rooted phone. Do I unroot it and then go in to the store, or do I just tell them I rooted it...Plus I have had the phone for a year, so I am not sure how they will respond to that.
Click to expand...
Click to collapse
**** run aokp on this phone and tell me if u dont like it
Sent from my MB870 using xda premium
morlakai said:
Thanks for the long reply, I realize what I did/posted what a bit childish (I am 20 years old, I shouldn't be crying over stuff like this) but I really have never been so frustrated with a piece of technology in my life, even my moto razr that I had years ago functioned better!
I guess my only plan is to go to verizon to get it exchanged, only thing is I am not sure how to approach them with a rooted phone. Do I unroot it and then go in to the store, or do I just tell them I rooted it...Plus I have had the phone for a year, so I am not sure how they will respond to that.
Click to expand...
Click to collapse
Basically you would need to SBF your phone. SBF stands for system boot file, I believe. It is the complete stock factory image for your phone. That plus a data wipe/factory reset and they will have no idea you ever rooted it.
As for having it for a year, you may run into a problem there. Motorola might cover the X2 for two years, I'm not sure. Your warranty could be expired. You have to call Verizon to know for sure. If it's not expired just tell them that you're having whatever issues. They will run you through some steps, probably a data wipe, amongst other things. You tell them that no, none of the steps were able to fix the problems you are currently facing. At this point, if the phone is still under warranty they will go ahead and replace it for you. If not they will tell you to go through insurance, if you have it.
If not you're either going to have to pay for another phone off contract from a third party or stick with the one you have now.
If you still have warranty and really want to get a different phone, just tell them that you did plenty of research independently online and it would seem that no amount of X2s will fix the problems you have. That they seem to be due to poor coding at Motorola's end. That's what I did. Just remember to look up the phone they offer you as a replacement so you don't get burned like me. Not just the specs, but here on xda and rootzwiki as well. Make sure there's a development forum for it with plenty of selections for ROMs and kernels before you make your choice.
I was able to not only get rid of my X2 like that, but the Stratosphere as well. The one I had less than a month hahaha. If you're covered by warranty give it a shot.
P.S. The most frustrated I have ever been with a piece of electronics? My PlayStation 2 slim. I had a few of them, but there was one in particular that pissed me off. It slowly but surely stopped reading my discs. 1 at a time. It would read a game, I'd go to bed and the next day it wouldn't read that game anymore. It could play other games, but not that one. It got progressively worse until the only disc of any format it would read was SOCOM: Combined Assault. Wasn't too bad, it'd give me trouble every now and then, but it was the only disc it would play for months. Socom also happened to be my favorite game at the time and I played it all the time with my cousins and friends from school. We were all in a clan and we ran that game. Anyways I was with a bunch of guys one day and we were in the middle of a clan war. Ladder match. We made it all the way to the top, and my PS2 stopped reading socom. I tried frantically to get it working again, but it was useless. The laser finally crapped out. In a blind rage knowing the PS2 just cost us our biggest clan war ever, I threw it out of my second story window. I then proceeded to go outside with a hammer and utterly destroy it.
I had just gotten a job and was working, so I had to buy a new one. Lesson learned. Those *****es were expensive lol. Never did anything like that again.
Sent from my Galaxy Nexus using xda app-developers app
Getting frustrated is very easy to do and really don't help much. Want some senseless humor, read a few pages back in Off Topic and read my rants. I was ready to trash my new Gnex.
Just take a breather and ask for a hand. We are all like one big dysfunctional family. I've yet to see anyone be neglected that has needed help.
tallyforeman said:
Getting frustrated is very easy to do and really don't help much. Want some senless humor, read a few pages back in Off Topic and read my rants. I was ready to trash my new Gnex.
Just take a breather and ask for a hand. We are all like one big dysfunctional family. I've yet to see anyone be neglected that has needed help.
Click to expand...
Click to collapse
What was the problem with the nexus?
Sent from my BAMF Nexus
RoyJ said:
What was the problem with the nexus?
Sent from my BAMF Nexus
Click to expand...
Click to collapse
To this day I still don't know. Maybe user error, but I think it is tempermental. I literally had to wipe the hell out of it before I could flash the first rom. At one point I wiped everything so many times, I really thought it was over. But all of a sudden it decided to work and hasn't missed a beat since. Now, I don't wipe anything on it anymore. It runs like a sewing machine.
CM7 is still rockin' on 2 of the X2's that I loaded and themed out.
morlakai said:
So currently I am running liberty3, and I don't know if it is the rom or not, but my phone has been overheating, freezing, and just being really god damn slow. It has been like this for a while now, I have even throw my phone out of frustration(because eclipse was the same way) and I have no what to do.
I am debating to just flash cm7, but heard it is still in beta, and I was wondering if people are using it even though there are bugs.
Really frustrated at the moment would appreciate some info...(1 more year on this contract before I can get rid of this POS...=/)
Click to expand...
Click to collapse
As far as overheating is concerned you may want to look at adobe flash. Using the latest version caused issues for me and I gave had to revert back to a previous version. As others have mentioned going with CM7 or eclipse will make a huge difference. I have had 3 other smartphones with vzw and this was the best one so far.
Sent from my MB870 using Tapatalk 2
RoyJ said:
Basically you would need to SBF your phone. SBF stands for system boot file, I believe. It is the complete stock factory image for your phone. That plus a data wipe/factory reset and they will have no idea you ever rooted it.
As for having it for a year, you may run into a problem there. Motorola might cover the X2 for two years, I'm not sure. Your warranty could be expired. You have to call Verizon to know for sure. If it's not expired just tell them that you're having whatever issues. They will run you through some steps, probably a data wipe, amongst other things. You tell them that no, none of the steps were able to fix the problems you are currently facing. At this point, if the phone is still under warranty they will go ahead and replace it for you. If not they will tell you to go through insurance, if you have it.
If not you're either going to have to pay for another phone off contract from a third party or stick with the one you have now.
If you still have warranty and really want to get a different phone, just tell them that you did plenty of research independently online and it would seem that no amount of X2s will fix the problems you have. That they seem to be due to poor coding at Motorola's end. That's what I did. Just remember to look up the phone they offer you as a replacement so you don't get burned like me. Not just the specs, but here on xda and rootzwiki as well. Make sure there's a development forum for it with plenty of selections for ROMs and kernels before you make your choice.
I was able to not only get rid of my X2 like that, but the Stratosphere as well. The one I had less than a month hahaha. If you're covered by warranty give it a shot.
P.S. The most frustrated I have ever been with a piece of electronics? My PlayStation 2 slim. I had a few of them, but there was one in particular that pissed me off. It slowly but surely stopped reading my discs. 1 at a time. It would read a game, I'd go to bed and the next day it wouldn't read that game anymore. It could play other games, but not that one. It got progressively worse until the only disc of any format it would read was SOCOM: Combined Assault. Wasn't too bad, it'd give me trouble every now and then, but it was the only disc it would play for months. Socom also happened to be my favorite game at the time and I played it all the time with my cousins and friends from school. We were all in a clan and we ran that game. Anyways I was with a bunch of guys one day and we were in the middle of a clan war. Ladder match. We made it all the way to the top, and my PS2 stopped reading socom. I tried frantically to get it working again, but it was useless. The laser finally crapped out. In a blind rage knowing the PS2 just cost us our biggest clan war ever, I threw it out of my second story window. I then proceeded to go outside with a hammer and utterly destroy it.
I had just gotten a job and was working, so I had to buy a new one. Lesson learned. Those *****es were expensive lol. Never did anything like that again.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
ah ok, yeah I know how to SBF, so I will most likely do that and go to the verizon store to see what's up
if they offer me a replacement phone, I guess ill just ask them to give me a few days to make a decision so I can do research and find out if I am getting ripped off or not
thanks for all the replies guys, I know I come off as kind of an ass(ill be honest im pretty douchey) but this phone has transformed me into something T_T
cm7 is a good rom. Fast too! Since it is still based on the 2.3.4 kernel it has the orientation sensor bug too though.
Sent from my Xoom using xda app-developers app

3rd Galaxy Note random Shutdown (ATT)

I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Seriously, if you have had this issue with 3 different phones then I would look elsewhere: Battery, Sim, SD card, Apps, or ROM you were installing.
I was thinking the exact same thing.
I have never had a random reboot on this device, regardless of the roms, modem, recovery etcetera.
The note is very stable operationally, and to have 3 devices do the same thing is unheard of.
There must be an underlying similarity that causes this event to occur, beyond the device itself.
As mentioned above, changes to the phone ???
What roms are you using, root method, current recovery, or are you stock ???
If we know the changes that led up to the occurrence, we can generally identify the cause. And if using custom software, a logcat will help tremendously.
I do not want to give the impression that device hardware failures aren't at work here, but 3 devices in a row is virtually unheard of ...
Tell us the device setup at this point ....rooted ?, stock ?.....g
Edit: Are you using an oversized SD card ??....32-64 gig...
Oversized battery ?....5000-5400 mah???
Sim adapter for network other than AT$T ??
Or Sim kit ??
These items are suspect ..and will cause issues under the right conditions, especially battery, Sim, and oversized SD ....g
aratanir said:
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Click to expand...
Click to collapse
I have seen batteries cause this sort of thing MANY TIMES. Usually, warranty replacement phones are sent out without a new battery. Is this happening to you? Are you still using your original battery? If so, have AT&T/Samsung/whomever replace the battery!
As others have asked: If you have changed ANYTHING from complete stock (ROMs etc.) you could be creating the problem yourself.
Try a different SIM card. I had this same random reboot problem when I tried to use an LTE SIM in my old N1.
i have this problem after upgrading to jelly bean...
Random reboot is a know issue with certain JB rom variant builds .
Rule this out if stock software is used...
Damaged Sim or Battery is a likely cause ....
But as I mentioned ....if using the ATT note on other carriers, we have a whole new set of parameters at work.
Additionally ....
Your last statement struck me as odd OP.
Samsung said they would fix it ?
That sounds like a hardware issue they have seen before. But before sending off your device, please give us more info...g
is there a stock JB rom for i717?
shaolinx said:
is there a stock JB rom for i717?
Click to expand...
Click to collapse
Sadly no....at least not yet ...g
I think you have a rogue app. That's the only common element in all your phones.
I advise you reset to factory stock and see if you still get reboots.
A great observation ranger ....
You may be on to something ... g
This is a real cliff hanger. Everyone talking except the OP.
Sure would like to know ... All the time spent on the first post ... Must be too worn out to respond to all the help.
Lots of good ideas here.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
Click to expand...
Click to collapse
Agreed ...g
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
Click to expand...
Click to collapse
If memory serves, wasn't HD Widgets a culprit to random reboots for a while there? I use their widgets and until a recent patch (2 or 3 patches ago) my phone rebooted quite often, by no means to the level of what the OP is saying. I'd have to agree with what others are saying. Look at your apps, keep your phone stock for a while, change out the Sim card and battery. Try to do all of these separate from each other that way you can narrow it down to what is causing the issue.
We will never know what exactly what it is if the OP doesn't ever respond. Right now everyone is just blowing smoke. As stated in my first post, it could be many things.
Maybe he gave up and went to an iPhone
Or possibly his phone is his only connection to us and it won't stay booted long enough.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Well ...the world didn't end .....so we can rule that out as being the cause ...LOL
OP ???
Helloooooooo......
It's mighty quiet over there ....g
Chirp chirp

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