[Q] HTC Unlocking issue Error 173 - HTC Rezound

Trying to unlock my Rezound through HTCDev. I have tried a dozen times following directions and rechecking directions and then rechecking them again. This is what I get:
Error Code: 173.
Error Reason: Check Rule Fail with exception
any idea what causes that error code? I tried to research it but the only mentions of it seem to be from today which makes me wonder if it could be a problem with the website.

doug260 said:
Trying to unlock my Rezound through HTCDev. I have tried a dozen times following directions and rechecking directions and then rechecking them again. This is what I get:
Error Code: 173.
Error Reason: Check Rule Fail with exception
any idea what causes that error code? I tried to research it but the only mentions of it seem to be from today which makes me wonder if it could be a problem with the website.
Click to expand...
Click to collapse
Same issue here
Sent from my ADR6425LVW using Tapatalk

I'm having the same problem as well, also on a Rezound. I second the "problem with the web site" theory.

check my twitter. i am talking to them through there about it.
twitter.com/jmz_software

I'm currently getting this error too when trying to unlock an evo 3d. It must be a website issue.

update
https://twitter.com/#!/htcdev/status/164818807561523200

I'm also having the same problem while trying to unlock my Wildfire S. I hope is a website problem.

Same problem on a rezound
I've been experiencing the same problem for the last few hours. I've tried every troubleshooting step I can think of, Uninstalled, downloaded new, and reinstalled the Android SDK and HTC Drivers. Swapped my extended battery out for the standard battery and vice versa, just in case that was somehow affecting the token.
No improvement.
I did notice that each time I run
Code:
fastboot oem get_identifier_token
I get a unique Token in response. In over twenty tries it seemd to be different each time. Is that typical?

psolowes said:
I've been experiencing the same problem for the last few hours. I've tried every troubleshooting step I can think of, Uninstalled, downloaded new, and reinstalled the Android SDK and HTC Drivers. Swapped my extended battery out for the standard battery and vice versa, just in case that was somehow affecting the token.
No improvement.
I did notice that each time I run
Code:
fastboot oem get_identifier_token
I get a unique Token in response. In over twenty tries it seemd to be different each time. Is that typical?
Click to expand...
Click to collapse
Yes, its a different token each time you run it.

Thanks for the confirmation!
I appreciate your confirmation that the Token is unique each time it is run. I didn't notice clear information about that on other forums.
Looks like the Tweets are active @HTCdev on the 173 issue. Hopefully we will see resolution soon, I'm excited to try an ICS ROM.

Thanks, I have the same issue...
Figures the day I finally decide to root my Rezound and install ICS something goes wrong...

Same thing here also, I called HTC but I didnt get anywhere. They said they would create a trouble ticket and somebody will contact me within 10 days.

So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe

dopediculous said:
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe
Click to expand...
Click to collapse
Should work fine

dopediculous said:
So got this error on my buddies device because he did the update before I could tell him not to. (Whoops) anyways, I still have my unlock code from when I unlocked mine. Can I use that and be good? Thanks for any insight community.
Sent from my Re-ZiZzLe
Click to expand...
Click to collapse
The update has nothing to do with it, I just got a replacement phone today and it had hboot 2.10 on it, and it didnt work. I updated to hboot 2.11 and same thing.

I just got my Rezound in today.
I'm getting the same error from the site as well. I got mine from Costco in the mail because they were out of stock at the store.
I guess I am waiting this out to see what happens.
As a note, I have not activated the phone yet. Just left it in the charger for a bit, then tarted my unlock phase. Not sure if this is related, but, merely trying to provide some more info to the issue.

Update from @htcdev:
"@teletype3 @con247 @JMZ_software Hi all - we did find an issue and have escalated this to find the cause of the problem."
EDIT: It's working now!
"Token Submitted Successfully!
You've been sent an email with your unlock key as a file attachment. Please review this email for further instructions and a link to complete the Bootloader process."
And I did indeed get my Unlock_code.bin.

Possibly fixed
I was just able to to successfully submit a token and was sent a .bin file in response. I've just pushed the file to my phone..
Code:
fastboot flash unlocktoken Unlock_code.bin
..confirmed my choice to unlock, and am rebooting now.

I got the same error yesterday night and stayed up the whole night trying to resolve the problem, finally it turns out to be caused by the website itself, holy ****.

psolowes said:
I was just able to to successfully submit a token and was sent a .bin file in response. I've just pushed the file to my phone..
Code:
fastboot flash unlocktoken Unlock_code.bin
..confirmed my choice to unlock, and am rebooting now.
Click to expand...
Click to collapse
I have a question. I recently had a hard drive crash and lost my Unlock_code. is there a way to get a copy of it? Can I repopulate a new one from HTCDev?
Thanks in advance!

Related

[Q] Unlocking with Htc Method

? for all yall, Im trying to unlock my evo 3d using the htc method, but when i put in C:\Users\user>cd\android
C:\Android>fastboot oem get_identifier_token
it tells me its waiting on devices. is there a certain time it takes to get that code or what.
whitetiger2429 said:
? for all yall, Im trying to unlock my evo 3d using the htc method, but when i put in C:\Users\user>cd\android
C:\Android>fastboot oem get_identifier_token
it tells me its waiting on devices. is there a certain time it takes to get that code or what.
Click to expand...
Click to collapse
The only two potential issues I can see are, device should be in fastboot mode, but the HTC unlocking guide/steps will have advised this and if you're on windows, will need the correct drivers loaded, but the HTC unlocking guide/steps should have advised this also.
When i ran this command, it took about 3-4 seconds to complete. I followed each setup of the guide posted on HTC's web site. If you're experiencing issues with HTC's unlock method I would suggest referring to their troubleshooting tips.
I also ran the command from Linux so I didn't have to deal with any drivers. Hope that helps and good luck!

Unlock Bootloader Process Fails to Unlock Bootloader

Just as the title states...
I have completed the process on the HTCDev site many many times. The process itself works fantastic. Each step responds exactly how they state it should. I submit the token code and get a Bin file. Using fastboot to flash the Bin file results in the phone prompting me to unlock the bootloader. I select yes using the volume up and then hit power. The phone powers off and reboots restoring everything to factory. So it would seem that everything works correctly. I get no error messages during the process. I get nothing but the results that I should be expecting...EXCEPT...
The bootloader remains locked.
I'm beyond frustrated at this point. I've followed every single set of instructions just thinking maybe there's a step missing in one of them. Yet they all perform the same. End result...Bootloader still locked. No idea what is going on. Called HTC Tech Support and they weren't any help at all. Basically they said to leave a comment on the HTCDev site.
Any ideas???
Have you tried flashing anything even though it still says locked? It is a longshot, but there is a chance it is unlocked but just still says locked.
rultin said:
Just as the title states...
I have completed the process on the HTCDev site many many times. The process itself works fantastic. Each step responds exactly how they state it should. I submit the token code and get a Bin file. Using fastboot to flash the Bin file results in the phone prompting me to unlock the bootloader. I select yes using the volume up and then hit power. The phone powers off and reboots restoring everything to factory. So it would seem that everything works correctly. I get no error messages during the process. I get nothing but the results that I should be expecting...EXCEPT...
The bootloader remains locked.
I'm beyond frustrated at this point. I've followed every single set of instructions just thinking maybe there's a step missing in one of them. Yet they all perform the same. End result...Bootloader still locked. No idea what is going on. Called HTC Tech Support and they weren't any help at all. Basically they said to leave a comment on the HTCDev site.
Any ideas???
Click to expand...
Click to collapse
Since it's getting wiped anyway, exchange the phone for a new one.
MrSmith317 said:
Since it's getting wiped anyway, exchange the phone for a new one.
Click to expand...
Click to collapse
I second that, I had a problem Unlocking my Rezound, I called HTC they said they dont replace phones and to call VZW. I called VZW told them that HTC told me to call for a replacement, they gave me a hard time. I told them as a developer, not being able to unlock my phone is a detrimental to my livelyhood. They sent me a refurb (standard) and I had no problems unlocking it. I posted my saga over in general you can see it here http://forum.xda-developers.com/showthread.php?t=1416472

more errors trying to unlock

Im getting this "error: cannot load 'Unlock_code.bin" when trying to fastboot flash the unlock code htc dev sent me.Is anyone else seeing this or know how to get around it. I do have my unlock code in my platform tools folder which is where I open the command prompt from. I have also tried 2 different browsers. Im pretty sure its not my adb setup as I have unlocked my wifes rezound, my gnex,and also my n7 with it. Im at a loss. Any ideas or thoughts in getting this thing done are appreciated !
wireman2161 said:
Im getting this "error: cannot load 'Unlock_code.bin" when trying to fastboot flash the unlock code htc dev sent me.Is anyone else seeing this or know how to get around it. I do have my unlock code in my platform tools folder which is where I open the command prompt from. I have also tried 2 different browsers. Im pretty sure its not my adb setup as I have unlocked my wifes rezound, my gnex,and also my n7 with it. Im at a loss. Any ideas or thoughts in getting this thing done are appreciated !
Click to expand...
Click to collapse
I got it! Gave up last night and got up this mourning and went through the whole unlock process agian. this time the code they sent in the email worked

[Q] Can't unlock bootloader, Software says I can

Hey everyone,
So I've been having a problem with my Z Ultra that I haven't been able to solve for a number of weeks now.
The service menu on my C6833 specifically says that the bootloader is unlockable, as shown here:
(imgur) com/OO9549 (sorry, XDA won't let me post links yet. ><)
However, when I try unlocking using Sony's official instructions (and using FlashTool) - I get the following:
fastboot -i 0x0ffce oem unlock 0x(my key here)
...
FAILED (remote: Command did not succeed)
finished. total time: 0.027s
I've copied/pasted the key, I've typed it out manually, they all get me the same error. I'm running Windows 8.1 (finally managed to get the drivers installed), yet this also happened on a Windows 7 machine. I've been racking my brain, but I can't find ANYTHING that'll help. The last time I tried, I gave up trying to unlock the bootloader and installed the DualRecovery for locked bootloaders, which ended up bricking my phone and I had to flash back to stock.
Help! I just want to be able to install custom roms again! D:
Hmm, that's strange. I've googled a bit and you're not the first xperia owner with this issue. Some say that updating or re-flashing the ROM will fix it. Which version are you running?
LordManhattan said:
Hmm, that's strange. I've googled a bit and you're not the first xperia owner with this issue. Some say that updating or re-flashing the ROM will fix it. Which version are you running?
Click to expand...
Click to collapse
I've re-flashed the ROM a few times on different versions. I'm currently on 4.2.2 - 14.1.B.2.257.
Mandersoon said:
Hey everyone,
So I've been having a problem with my Z Ultra that I haven't been able to solve for a number of weeks now.
The service menu on my C6833 specifically says that the bootloader is unlockable, as shown here:
(imgur) com/OO9549 (sorry, XDA won't let me post links yet. ><)
However, when I try unlocking using Sony's official instructions (and using FlashTool) - I get the following:
fastboot -i 0x0ffce oem unlock 0x(my key here)
...
FAILED (remote: Command did not succeed)
finished. total time: 0.027s
I've copied/pasted the key, I've typed it out manually, they all get me the same error. I'm running Windows 8.1 (finally managed to get the drivers installed), yet this also happened on a Windows 7 machine. I've been racking my brain, but I can't find ANYTHING that'll help. The last time I tried, I gave up trying to unlock the bootloader and installed the DualRecovery for locked bootloaders, which ended up bricking my phone and I had to flash back to stock.
Help! I just want to be able to install custom roms again! D:
Click to expand...
Click to collapse
I had the same problem when I tried to unlock.
Tried 5 times and then was finally successful. Ensure that you have typed out the commands correctly. Don't copy and paste as that wont work.
Are you getting the same error in Flashtool?
Sent from my C6833 using Tapatalk
LordManhattan said:
Are you getting the same error in Flashtool?
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
I can't be sure as it was 3/4 months ago. Kept having issues, and I gave up. Then came back and after many attempts it worked. It was incorrect commands i was typing. 0 or O may have been the problem, or no space where they should be one.
If it says command failed then it sounds like you have the command correct, but the key is incorrect or the format of your input after the command is incorrect.
Also... are you rooted? Root first then try agian
hamdogg said:
I can't be sure as it was 3/4 months ago. Kept having issues, and I gave up. Then came back and after many attempts it worked. It was incorrect commands i was typing. 0 or O may have been the problem, or no space where they should be one.
If it says command failed then it sounds like you have the command correct, but the key is incorrect or the format of your input after the command is incorrect.
Also... are you rooted? Root first then try agian
Click to expand...
Click to collapse
I have copied/pasted, as well as typing out the commands. This has happened with Flashtool as well as in the command prompt.
And the phone is rooted.
EDIT:
I figured out the problem. I ended up using flashtool for the whole process. Windows 8.1's Driver Signature Verification NEEDS to be turned off. I ended up getting a new unlock code from Sony and that worked.
Mandersoon said:
I have copied/pasted, as well as typing out the commands. This has happened with Flashtool as well as in the command prompt.
And the phone is rooted.
EDIT:
I figured out the problem. I ended up using flashtool for the whole process. Windows 8.1's Driver Signature Verification NEEDS to be turned off. I ended up getting a new unlock code from Sony and that worked.
Click to expand...
Click to collapse
Hi Mandersoon,
I am in same problem and do you have any link or email to get new Unlock code from sony?
Thanks.
Encountered this on my first try. Then on the second attempt, it went through.
i had the same problem, it said "FAILED (remote: Incorrect format for unlock data. Should be on the form "0x)" so I did exactly as it said - added "0x" before my code and it worked!
I just removed "0x" from the unlock code given by sony, it worked like a charm. :good:
I dont know why.
BlackCatAlex said:
i had the same problem, it said "FAILED (remote: Incorrect format for unlock data. Should be on the form "0x)" so I did exactly as it said - added "0x" before my code and it worked!
Click to expand...
Click to collapse
can you please share the code i cant understand where to add 0x. i am facing the same issue. reply ASAP
Do not share the code/key. That's your unique key.
@psylbaba: it says "added "0x" before my code", so I assume he means 0x in front of the key when you're unlocking in Flashtool.
I just.....removed 0x and the <> in my code and it worked like a charm. Curious. (XZ1 user here)
Hi, found this thread when I was trying to unlock a Xperia z2, for me worked removing only the <> like this: fastboot oem unlock 0x"CODE"
Right click, administrator mode

Can't get htcdev unlock boot loader to work

I've tried on 3 different computers today and I'm having a lot of problems with the htcdev site. Especially with logging in. But the main problem when I finally reset my password and login is once I get to the identifier token part I successful get mine in fastboot and I paste it. Then I submit and the site just hangs. I've tried like 5 times and I'm thinking it has to be their site. I've done this before but it was on my old phone desire 601, this is on the replacement I'm simply trying to unlock the boot loader shouldn't be this hard.
Please help. Now the site seems to be working but the damn thing is saying my unlock token is wrong as in too long. Bull crap it's exactly how they say set it up. Can anyone share their unlock bin with me damn it this is so annoying!!!
Toyeboy said:
Please help. Now the site seems to be working but the damn thing is saying my unlock token is wrong as in too long. Bull crap it's exactly how they say set it up. Can anyone share their unlock bin with me damn it this is so annoying!!![/QUOTE
HtC is more commited to GCHQ and NSA than to development so you must use the same computer to log into your email that you used to receive your token.
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