[Q] Static during phone calls - AT&T Samsung Galaxy S II SGH-I777

Hey guys,
I have been hearing static noises during phone calls since a few days ago, and it's really bothering me....
So I have done some researches and concluded that this was a hardware problem.
When I blow sharp stream of air into the speaker, it temporarily resolves the problem but never permanently.
Before I contact AT&T for a replacement under warranty, I wanted to get some inputs from the xda community.
Is my conclusion feasible? Or anything else I should try?
thanks in advance

Have you tried flashing another modem, I had that problem with my captivate until i flashed another modem..

I have.
I've used kk6 and kh7 with this phone and have never experienced statics.
Sent from my GT-I9100 using XDA App

If you have the correct rom and modem installed, and blowing into the mic temporarily solves the issue, then it sounds like you have a hardware malfunction and needs to be replaced.

been running illuminate 1.7.2 for a while
I have been going back and forth between kk6 and kh7 recently.
I just switched to kk6, so I guess I will give it some time to become stable.
If that doesn't work out i guess i'm resorting to at&t.
Thanks for the replies guys!
very appreciated

..... Meant illusion
Sent from my GT-I9100 using XDA App

Red5 said:
If you have the correct rom and modem installed, and blowing into the mic temporarily solves the issue, then it sounds like you have a hardware malfunction and needs to be replaced.
Click to expand...
Click to collapse
I agree. The description screams "bad solder joint" to me. Return it to stock to be sure it's not a firmware problem - if the problem continues, execute a warranty exchange, which you will be ready for due to having already returned to stock.

Entropy512 said:
I agree. The description screams "bad solder joint" to me. Return it to stock to be sure it's not a firmware problem - if the problem continues, execute a warranty exchange, which you will be ready for due to having already returned to stock.
Click to expand...
Click to collapse
I see. Will return to stock... and see how it goes.
Thanks again!

How did that go?
I have 2.3.5. (didn't flash), just have unrooted using CF. I hear static buzzing sound like you, but not all the time, but in 3/5 calls.
I'm not sure is it because sometimes I have low signal because of Tele2 (provider) or not, didn't have time to test it yet.
Will probably switch to some custom ROM these days and check it. if problem still persist, will flash normal, remove binary count and send back to repair it.

Related

Is it possible to damage phones with custom roms ?

The Reason i ask is either it is or i am the unluckiest person ever with a S2 lol
So far got the phone at xmas wasn't happy with the screen colours sent it off they said the main chip was faulty and had been replaced and a software upgrade etc...
Got it back and flashed a custom rom, well a few and noticed that i then had an issue where if someone called i had to put loudspeaker on in order to hear the other person...
Put phone back to stock and sent it off again...
Phone came back last week picked up monday used for a day all seemed fine, flashed a custom rom got another problem with the phone this time i have to put the loudspeaker on to hear other people they can hear me fine...
So its back to stock and back to vodafone tomorrow...
So can custom roms/kernels cause physical issue's with phones, never had an issue with my HTC Desire HD but i'm beginning to wonder if i should leave my next S2 stock, or have i just been unlucky ???
Would also add when going back to stock the screen colours seem much better than custom roms but the sounds issue's remain...
One word NO!
What rom are you flashing?
Checkrom, wickedrom, illusion Xt, not sure which if any has caused any issues could be I'm just unlucky
Definatly noticed issues with screen colours too which now in I'm back on stock have been sorted
Its all a bit weird
Sent from my GT-I9100 using xda premium
wakers said:
Checkrom, wickedrom, illusion Xt, not sure which if any has caused any issues could be I'm just unlucky
Definatly noticed issues with screen colours too which now in I'm back on stock have been sorted
Its all a bit weird
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Trust me if that was the case damaging my phone by flashing a rom then my phone would of been damaged goods by the first month i had it
Anyway just be careful how you flash a rom and it is always advised to do a full wipe before installing one
Um, actually, yes.
You run the (slight) risk of bricking your phone every single time you flash something to it. If you're the type of person who's paranoid about these things & can't handle the idea of possibly not getting warranty service if things go wrong, you shouldn't be messing with your phone in the first place.
Anyone who has an expectation (as opposed to a "hope") of warranty service after they stuff around with the phone is an idiot.
The SG2 is a hard phone to brick. Follow the general guidelines and you should be fine. I can't imagine flashing a rom can break this phone. Worst that can happen is you brick it. Either it works or it doesn't.
Yeah Im fully aware that you risk bricking the phone
I've been flashing roms to HTC,s for years always trouble free
I always read and full wipe between flashes
Sounds like I've been unlucky then 3rd time phone is going back and since Xmas 1day without a fault not a great introduction to Samsung for me...
Sent from my GT-I9100 using xda premium
In all my time reading SGS1 and 2 the only ones who have bricked their phone are the idiots (1) who refuse to read instructions . Even then 90% of them have been able to recover .
the SGS2 quota of 1 is getting higher day by day for some reason .
jje
Yeah 3 physical faults though in a month which is what got me thinking maybe installing the custom roms is causing an issue, but if others are installing with no issue's i've obviously just been unlucky
Hopefully this time i get it back its sorted...
wakers said:
Yeah 3 physical faults though in a month which is what got me thinking maybe installing the custom roms is causing an issue, but if others are installing with no issue's i've obviously just been unlucky
Hopefully this time i get it back its sorted...
Click to expand...
Click to collapse
~Don't accept a repair... DEMAND A NEW PHONE
Samsung doesnt change phones, only repairs.
GeorgeCm said:
Samsung doesnt change phones, only repairs.
Click to expand...
Click to collapse
Who said Samsung??? I meant Vodafone, and they do give new phones
About a stock I don't know, and on aosp try it
http://forum.xda-developers.com/showthread.php?t=1385862
Suarez7 said:
Trust me if that was the case damaging my phone by flashing a rom then my phone would of been damaged goods by the first month i had it
Anyway just be careful how you flash a rom and it is always advised to do a full wipe before installing one
Click to expand...
Click to collapse
Seconded..
It's possible to introduce some new bugs by flashing a custom ROM (that's the price of development, you uncover new weird stuff), but not to physically damage the phone. You'd have to fiddle with the battery or greatly increase the voltages to accomplish that.
If you experience hardware issues after flashing a ROM, it means that the hardware was faulty before, and flashing the ROM just uncovered it and made it obvious to you whereas it was hidden before.
But don't let it get you down. Apparently a lot of SGS2's are faulty when coming out of the factory and need to be replaced.
The first one I had didn't last the night, it 'overcooked' itself when I plugged it to the mains to get it recharged (I knew those phones could get pretty hot but damn ! a 100°C is too much for it, it didn't stand the strain and gave up)..
In fairness they suggested a new phone in Vodafone today so it's gone back with the the request of a new phone rather than repair so we'll see
Also if anyone is interested I obviously flashed a few custom roms and reset the counter to zero and installed original Vodafone software and have had no issues warranty wise
wakers said:
In fairness they suggested a new phone in Vodafone today so it's gone back with the the request of a new phone rather than repair so we'll see
Also if anyone is interested I obviously flashed a few custom roms and reset the counter to zero and installed original Vodafone software and have had no issues warranty wise
Click to expand...
Click to collapse
I seem to have been lucky with a Vodafone SGSII, I'd have insisted on a new phone from it's first problem, Vodafone have always been pretty good at replacing.
I am wondering however how did you manage to reset the flash counter ? Even with a USB Jig mine won't reset. It will go into download mode, but that's it. I presumed my six week old SGSII was a newer one a jig won't work on.
Before trying to reset the counter you should flash the old boot loader (pre-KI1) on, the new one cannot be reset safely with a jig. Works just fine after this
What Snakeforhire said i flashed the old bootloader reset the counter with the USB Jig then reflashed the new bootloader...
Updated through kies and sent back...

Galaxy Note repaired with an upped flash counter

I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
sealcouch said:
I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
Click to expand...
Click to collapse
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
deeken said:
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
Click to expand...
Click to collapse
Yeah. I wouldn't recommend it. I feel like if I sent my phone in for some sort of software issue I would be out of luck.
I will update this thread when I actually get the phone back.
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
flintdragon said:
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
Click to expand...
Click to collapse
Makes me wonder if they just gave you a different phone? Or you memorized the hardware numbers? I agree with you being a hardware issue, they are probably not going to care about the flash counter. If you sent them a boot looping device that had the flash counter up high, then i would suspect they might say something.
No real worries guys. I had to send my phone in to Sammy for a screen issue a couple days before braway released the counter reset. They repaired it with no issues, wiped the ROM and reset the counter for me lol. This was back in late March.
Edit- in my case, they gave me the same phone because the Bluetooth physical address was the same. They replaced the screen including the front glass, so I didn't get my screen protector back.
Im pretty sure the techs there get paid by the hour and Im also sure that they themselves(techs) flash custom software on their devices. If I worked in that dept, I would spend the extra time resetting your flash counters and reverting you to stock, only to make my day go by quicker... I wouldn't recommend betting the farm on that. IMHO
dcfella said:
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
Click to expand...
Click to collapse
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
erick161 said:
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
So people wouldn't recommend it, but who here has actually been denied service with an upped counter?
Traditionally, going all the way back to my Nexus One, the phone manufacturers don't care about root/s-off/flash counter if it's a clear hardware issue. If your button stops working or your screen doesn't respond anymore or your phone doesn't charge, they generally fix it.
sealcouch said:
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
Click to expand...
Click to collapse
Of course its best to have a backup, but at the time I didn't. I didn't expect a loaner, but when the CSR on the phone said I'd get one...then the store says no...well, we have problems.
Sent from my SAMSUNG-SGH-I717 using XDA

Used triangleaway app and it hard bricked my phone

I'm not new to these forums, but this is the first time I'm posting anything. I wanted to get rid of the yellow triangle on my phone in case i needed to send it in for any warranty issues. I found the triangle away app and it was compatible with the i777. I was on shostock ics either 3.1.1 or 4.1.1, i don't remember but it worked, i restarted the phone and everything worked just fine. I set it down and went back on it 10 minutes later, and it was frozen. I could get it into download mode but odin wouldn't load anything to the phone. After a few tries, the phone screen went black and wouldn't turn on. also when I plugged it in it started getting hot. I sent it out to someone on ebay that offered jtag service to repair a hard brick galaxy s2. He is sending it back to me unfixed, saying it was unresponsive. I don't know if anyone else has posted this problem, but I seem to be the only idiot who has completely bricked there phone using this. Is there anyone else that has had this problem and have you gotten it fixed? thanks for your replies in advance.
Your phone is dead. REVOKED
Sent from my SGH-I777
This might help
Download a international rom
Then install and unlock the phone
Now format and wipe.....
If it works thank me
mobilecrackers said:
This might help
Download a international rom
Then install and unlock the phone
Now format and wipe.....
If it works thank me
Click to expand...
Click to collapse
Are you trolling. He just said his phone is hard bricked no odin
Sent from my SGH-I777
122ninjas said:
Are you trolling. He just said his phone is hard bricked no odin
Sent from my SGH-I777
Click to expand...
Click to collapse
He meant the Odin in his minds eye.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
reolwolf, better send it to warranty as 122ninjas suggested and don't do anything funny on that phone anymore.
EDITED
Thanks ninja!
reolwolf said:
I'm not new to these forums, but this is the first time I'm posting anything. I wanted to get rid of the yellow triangle on my phone in case i needed to send it in for any warranty issues. I found the triangle away app and it was compatible with the i777. I was on shostock ics either 3.1.1 or 4.1.1, i don't remember but it worked, i restarted the phone and everything worked just fine. I set it down and went back on it 10 minutes later, and it was frozen. I could get it into download mode but odin wouldn't load anything to the phone. After a few tries, the phone screen went black and wouldn't turn on. also when I plugged it in it started getting hot. I sent it out to someone on ebay that offered jtag service to repair a hard brick galaxy s2. He is sending it back to me unfixed, saying it was unresponsive. I don't know if anyone else has posted this problem, but I seem to be the only idiot who has completely bricked there phone using this. Is there anyone else that has had this problem and have you gotten it fixed? thanks for your replies in advance.
Click to expand...
Click to collapse
Based on your post, it doesn't sound like anything you did. It definitely wasn't the app that bricked your phone. If the phone was running fine and then just quit, I would warranty it. Just leave out the rooting/custom rom part when telling them what happened. If the phone is completely FUBAR they'll never know it was rooted. And again, I only suggest this because it sounds like this happened through no fault of your own.
mobilecrackers said:
This might help
Download a international rom
Then install and unlock the phone
Now format and wipe.....
If it works thank me
Click to expand...
Click to collapse
Who the **** are these people? Why do they ask for thanks?
Sent from my SGH-I777 using xda app-developers app
Didn't we learn with moneyover that sending a phone in for warranty for something that happened while modding the phone is not okay?
Sent from team Pirate! Using Tapatalk 2
Nick281051 said:
Didn't we learn with moneyover that sending a phone in for warranty for something that happened while modding the phone is not okay?
Sent from team Pirate! Using Tapatalk 2
Click to expand...
Click to collapse
I thought we had, but sadly....
Anyway, as much as you may hate AT&T, XDA does not condone fraud; please keep such suggestions to yourselves in the future...
I don't think it was anything that the op has done. When I first upgraded to the GS2 I was trying to go the refurb route. The first refurb I received was totally unresponsive and it got hot when trying to charge. I called the Death Star and had them send another. It too did the same thing. I returned it and went to Sam's Club and bought a new one. Sounds to me like a hardware failure and you need to call and see about a replacement.
I'm going to agree with everyone else that it sounds more like a hardware vs software issue.
If he sends it in for warranty and they can fix it and see custom Roms and.rooting they may send him a bill.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Someone of you are missing the point I think....Regardless of hardware or software. The phones warranty was voided from a custom rom. As moto said if they some how fix it and find shoshock on there. They won't be happy....
Sent from my HTC One XL using xda premium
Deleted. Rant was over the top
That aside, odds of them finding it was rooted if this is a hard brick are slim to none. First thing they're going to do if it doesn't turn on is try to restore it to a factory state.
And stop with the moral police. This guy didn't brick his phone modding it. It was already rooted/rom'd. This happened while the phone was just sitting around. There's a difference, warranty be damned. It's like a car manufacturer trying to void your warranty for changing your muffler...
CallMeAria said:
Some people are trying to play moral police here like the dude is trying to commit fraud. And maybe he is. But based on his post he did nothing wrong to cause this to happen to his phone, so anyone crying fraud is making that claim based on their own assumption. The title of the thread is misleading. We have plenty of people who return their phones to stock for exchanges/returns because of failures not related to custom roms/rooting. Nothing wrong with that. This sounds like a hardware failure which would have nothing to do with what he says he did. In addition if this is a hard brick then there is no way they will ever know he flashed anything. Even if they can get the phone operating it won't be in the state its in now. It will be wiped in am attempt to restore functionality.
I'm sorry but I'm intelligent enough to know that rooting my phone had absolutely no negative impact on its hardware. And if something stops working you're Damn right ill return it to stock to have it replaced. There's nothing wrong with that.
This isn't some cases of "I tried to flash the wrong firmware and then unplugged my phone while loading bootloaders and now it's borked how can I cheat the system?"
Click to expand...
Click to collapse
Correct me if I'm wrong but didn't he say that he couldn't boot it into anything so that he can set it back to stock. If you send it back like that it's still committing fraud whether he meant to do it or wants to do it or not.
Sent from team Pirate! Using Tapatalk 2
Nick281051 said:
Correct me if I'm wrong but didn't he say that he couldn't boot it into anything so that he can set it back to stock. If you send it back like that it's still committing fraud whether he meant to do it or wants to do it or not.
Sent from team Pirate! Using Tapatalk 2
Click to expand...
Click to collapse
Lol got me before I could delete that rant
I don't see that as committing fraud anymore than someone reverting back to stock over a broken usb port. Had nothing to do with the rom but technically the warranty was voided. It's a pretty Grey area. Like I said in edited post, it's like voiding a car warranty over changing a muffler. It's BS.
CallMeAria said:
I don't see that as committing fraud anymore than someone reverting back to stock over a broken usb port. Had nothing to do with the rom but technically the warranty was voided. It's a pretty Grey area. Like I said in edited post, it's like voiding a car warranty over changing a muffler. It's BS.
Click to expand...
Click to collapse
way different. OP states that the application bricked his device. When you brick your phone, after doing something to it. Thats your fault. Not at&t's. Nothing like changing a muffler, more like flashing computer or installing a chip.
My USB was bad, and has been for months. Thats a factory defect, or a warranty matter. there are no grey areas in this case.
MotoMudder77 said:
way different. OP states that the application bricked his device. When you brick your phone, after doing something to it. Thats your fault. Not at&t's. Nothing like changing a muffler, more like flashing computer or installing a chip.
My USB was bad, and has been for months. Thats a factory defect, or a warranty matter. there are no grey areas in this case.
Click to expand...
Click to collapse
Re-read that first post. The title is a bit misleading. Op says he used the app and phone was working fine. Came back to it later and it wasn't working anymore. That's not the app. That's not bricking from flashing, sorry. That's something else. Too many people jumping to conclusions here without actually reading with comprehension.

[Q] Intermittent Mobile Network Loss

Good Morning All,
I'm wondering if anyone would be able to assist me. I recently installed CM10.1 on my I777 and all was fine until this afternoon when it suddenly began losing mobile network connectivity. One minute I have full bars, the next, nothing; it happens every few seconds or so. I thought that maybe it was the rom causing issues or the modem (had UCKH7 installed at the time), so I decided to revert back to Stock ICS (the build compiled by AJ Newkirk, normal, rooted stock), but the problem still remained. I tried flashing a different modem other than the UCLE5 that comes as default in the ICS build (flashed UCKH7), but that didn't work either. Finally, I decided to use creepyncrawly's guide and revert back to stock Gingerbread but still the problem remains. At this point I'm wondering if there is anything else that can be done to get the phone fully functional again; maybe it needs to be opened or something? Getting it replaced via warranty is out of the question due to my location so if anyone has any ideas or suggestions, they would be greatly appreciated.
Xander_25 said:
Good Morning All,
I'm wondering if anyone would be able to assist me. I recently installed CM10.1 on my I777 and all was fine until this afternoon when it suddenly began losing mobile network connectivity. One minute I have full bars, the next, nothing; it happens every few seconds or so. I thought that maybe it was the rom causing issues or the modem (had UCKH7 installed at the time), so I decided to revert back to Stock ICS (the build compiled by AJ Newkirk, normal, rooted stock), but the problem still remained. I tried flashing a different modem other than the UCLE5 that comes as default in the ICS build (flashed UCKH7), but that didn't work either. Finally, I decided to use creepyncrawly's guide and revert back to stock Gingerbread but still the problem remains. At this point I'm wondering if there is anything else that can be done to get the phone fully functional again; maybe it needs to be opened or something? Getting it replaced via warranty is out of the question due to my location so if anyone has any ideas or suggestions, they would be greatly appreciated.
Click to expand...
Click to collapse
I would highly advise you that it's your network provider, not your phone. Had the same problem traveling over here in Afghanistan suddenly. Called the provider and they fixed it. So I suggest waiting a day if you can, then calling customer support.
MaxRabbit said:
I would highly advise you that it's your network provider, not your phone. Had the same problem traveling over here in Afghanistan suddenly. Called the provider and they fixed it. So I suggest waiting a day if you can, then calling customer support.
Click to expand...
Click to collapse
I'm not so sure, because I tried my wife's sim in the phone and still had the same problem, but both our sims work fine in her S2 and an old Blackberry 9300 I had laying around. I'll still give it a try though... thanks for the response.
Another possible thing to try that has worked wonders for me is to go to recovery. Advanced. Fix Permissions. I had my signal cutting out in the middle of calls and that fixed it for me. Hope it helps.
Sent from my SGH-I777 using xda premium
Xander_25 said:
I'm not so sure, because I tried my wife's sim in the phone and still had the same problem, but both our sims work fine in her S2 and an old Blackberry 9300 I had laying around. I'll still give it a try though... thanks for the response.
Click to expand...
Click to collapse
Just to be clear, there was no physical impact to the phone, right?
Flashing new modems can make a difference, but it's pretty marginal; it won't create signal.
eddies92 said:
Another possible thing to try that has worked wonders for me is to go to recovery. Advanced. Fix Permissions. I had my signal cutting out in the middle of calls and that fixed it for me. Hope it helps.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Tried that... didn't work
NegativeSpace said:
Just to be clear, there was no physical impact to the phone, right?
Flashing new modems can make a difference, but it's pretty marginal; it won't create signal.
Click to expand...
Click to collapse
Nope, no impact to the device whatsoever.
FWIW, I tried swapping the rear of mine and the wife's S2's since the antenna is located at the base of the device along with the loudspeaker. I got the same problem when I did. I placed the rear of mine onto hers and her device gets full signal strength. Therefore, I have to conclude that there is something wrong with the board itself on mine. I'll probably try and see if I can get an I777 off of Ebay for parts and make the necessary changeouts. If it's too pricey, I'll just abandon it and get a new phone. Thanks all for the suggestions/assistance guys. :good:
I'm having similar issue actually. I didn't think much of it until you posted up. I wonder if there is a correlation
I'm also running CM 10.1
Sent from my SGH-I777 using xda premium
jthatch12 said:
I'm having similar issue actually. I didn't think much of it until you posted up. I wonder if there is a correlation
I'm also running CM 10.1
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
So what you're suggesting is that there may be a remote possibility that something in CM10.1 is triggering this issue? If someone else chimes in with the same issue, then we could say for sure, but otherwise we just look like two random cases. Did you try any of the stuff I did? Maybe you might have more luck than me.
Sent from my SGH-I777 using xda premium
Xander_25 said:
So what you're suggesting is that there may be a remote possibility that something in CM10.1 is triggering this issue? If someone else chimes in with the same issue, then we could say for sure, but otherwise we just look like two random cases. Did you try any of the stuff I did? Maybe you might have more luck than me.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I didn't try anything besides switching modems. I've been too lazy haha.
Sent from my SGH-I777 using xda premium
jthatch12 said:
I'm having similar issue actually. I didn't think much of it until you posted up. I wonder if there is a correlation
I'm also running CM 10.1
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
It would appear so.
Sent from my HTC One X
Simba501 said:
It would appear so.
Sent from my HTC One X
Click to expand...
Click to collapse
You can't assume though. There is a Huge difference between correlation and coincidence
Sent from my SGH-I777 using xda premium
jthatch12 said:
I didn't try anything besides switching modems. I've been too lazy haha.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Lol... I hear you man... I think I've tried everything I can think of except throwing it against the wall or dropping it a couple feet off the ground.. lol.
Just an update.... I did some more flashing between returning it to stock rooted GB, then ICS, then I decided to flash ShoStock 3. Afterwards I put the phone to charge since the battery had run down to about 20% and when I checked back a few minutes later, it was super hot.. so hot in fact, that the phone refused to charge the battery stating that it was too hot to do so. So I unplugged it, removed the rear cover to allow it to cool down and left it alone for a while. Later on when it was much cooler, I checked it and noticed that the cell reception was no longer cutting in and out, but I was still skeptical. However, after a couple hours, as of this post, it still works as it should, even after rebooting. I plan to flash a different rom tomorrow to see if it holds out which may be kinda risky, but after what happened today, I'm confident that it will.:fingers-crossed:
Xander_25 said:
Just an update.... I did some more flashing between returning it to stock rooted GB, then ICS, then I decided to flash ShoStock 3. Afterwards I put the phone to charge since the battery had run down to about 20% and when I checked back a few minutes later, it was super hot.. so hot in fact, that the phone refused to charge the battery stating that it was too hot to do so. So I unplugged it, removed the rear cover to allow it to cool down and left it alone for a while. Later on when it was much cooler, I checked it and noticed that the cell reception was no longer cutting in and out, but I was still skeptical. However, after a couple hours, as of this post, it still works as it should, even after rebooting. I plan to flash a different rom tomorrow to see if it holds out which may be kinda risky, but after what happened today, I'm confident that it will.:fingers-crossed:
Click to expand...
Click to collapse
...you've got one messed up phone.
I know right? It didn't hold out anyways and is still giving the problem, but I finally figured out after doing some serious googling, reading and part swapping that it's the board that is causing all the problems. I was thinking of ordering a replacement board I found on ebay, but it would make more sense to just put the extra and buy another s2 on auction.... They're pretty cheap now anyways.
Sent from my SAMSUNG-SGH-I777 using xda premium
I was using AJ Newkirk's Semi 18 and I experienced occasional loss of the cell radio - no calls or texts. A reboot would fix. I think it also happened when I used a different ICS ROM but it never happened when my S2 was stock. I'm now using ShoStock3, a JB based ROM, and haven't had any occurrence. In fact, this is the fastest and most stable ROM I've ever used.
Just wanted to chime in. My network loss is fixed now. Turns out I had a dying sim card! It fully died today overnight so I woke up with no network at all. I thought my phone ****ted out but bam! New sim card and I'm golden
Sent from my SGH-I777 using xda premium
jthatch12 said:
Just wanted to chime in. My network loss is fixed now. Turns out I had a dying sim card! It fully died today overnight so I woke up with no network at all. I thought my phone ****ted out but bam! New sim card and I'm golden
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Good deal!
jthatch12 said:
Just wanted to chime in. My network loss is fixed now. Turns out I had a dying sim card! It fully died today overnight so I woke up with no network at all. I thought my phone ****ted out but bam! New sim card and I'm golden
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Nice... glad to hear your issue is fixed!! I'm getting a GT-I9100 next week for a good deal from a friend that wants to buy a Galaxy Nexus and I've swapped phones with the wife so she'll get the one I'm buying. All she ever does is go on facebook anyways....

Back from repair : no more random reboots but dock not working !

So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
DannyBiker said:
So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
Click to expand...
Click to collapse
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
Maybe they've noticed CM7 is better than their stock and they flashed CM7. :highfive:
lehjr said:
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
Click to expand...
Click to collapse
Pure stock. And yes, it was working before it left for repair...
DannyBiker said:
Pure stock. And yes, it was working before it left for repair...
Click to expand...
Click to collapse
In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
lehjr said:
In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
Click to expand...
Click to collapse
Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
affiatic said:
Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
Click to expand...
Click to collapse
I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
lehjr said:
I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
Click to expand...
Click to collapse
I myself see having to send them in on hardware issues within the 1st year as poor build quality. A new replacement they sent me froze on GPS then would not boot past moto screen as if it bricked itself. Was replaced with another new one after another 15$ I paid for shipping
I think some think USA company means quality. My new atrixes shipped from Mexico
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
DannyBiker said:
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
Click to expand...
Click to collapse
No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
lehjr said:
No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
Click to expand...
Click to collapse
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
affiatic said:
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
Click to expand...
Click to collapse
Hmmm, I was assuming that was already done
lehjr said:
Hmmm, I was assuming that was already done
Click to expand...
Click to collapse
Yes but sometimes people don't realize there is more than one way to do a factory reset on stock. Until about a year ago I thought you could only do this through settings. Recovery is the best way I now know
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
DannyBiker said:
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
Click to expand...
Click to collapse
You mean a guide to factory reset the device in recovery? I thought that was in the manual, but it isn't, although I did find it here.
So I did a factory reset from Recovery, which worked as all was wiped. However, still no luck with the dock.
The reason I asked if trying to install a custom rom was a good idea is because I'm wondering if flashing another Webtop version or the HDMI-hack could make it work. To be clear : do you think that the fact that the Factory Reset didn't work establishes that it's hardware issue ?
DannyBiker said:
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to
Click to expand...
Click to collapse
As you're able to attach the HDMI and this works are you sure it's not the dock that's faulty? Had a quick look around and came across this... http://www.atrixforums.com/forum/mo...my-hd-multimedia-dock-useless-without-tv.html also, have you tried to clean ect connectors/ports. Might be worth a try
I should try again but I have two docks and the other one doesn't work either. However, I do feel that the AC connector doesn't feel really stable when inside the dock..it just moves around. I'd have to try with the the other's dock AC cable but it's an UK one and I need an adapter.
The thing is that the dock wasn't touched while the phone was under repair so I don't see how it can break just like that.
As I stated before, connection through HDMI to a TV-set works fine as well as charging with the power cord.
EDIT : saw the link you shared and it feels like the exact same issue indeed !
Well, it's fixed...kinda.
I unlocked it and flashed the "fixed webtop addon" from CSROM. It still wasn't working but with it, I got that the message saying that the device was not in charge anymore when I disconnected from the dock, which it didn't before; it wasn't charging however.
I don't think that was relevant but then I decided to give a look at the dock again and removed the top of it and...tadaaa, it worked ! From what I understand, the dock's connectors were not entering the the phone's inputs enough. I still think it's because they ****ed up during repair but heck, I won't send it back for that...
Good to hear you got it working

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