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Some other people might have had this problem, but I have an eris and I've installed a couple roms, currently I'm running Ivan's latest. My problem is after a while of using the phone, it won't connect to phone calls. I also can't receive calls. Data services and everything still works fine. If this is a common problem with an easy fix feel free to call me stupid, but please direct me to a fix...
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Same Problem
I have the same problem and have tried so many different ROMs plus the OTA.
Verizon has repalced my Eris twice for the problem but it persist and a number of others have it as well.
I have never seem a fix for this. Seems some have it, and others do not but clearly Veriszon is aware of it because they sent me a new phone twice without hassel. Just didn't fix anything.
I've had this problem a couple of times but very rarely and a good restart fixed it for me. Probably a different problem.
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Sent from my HTC Droid Eris using Swype. Gone Google!
if your device is rooted i suggest you try plainjane1 by jcase. its based off the 2.1OTA. its been slightly enhanced. it may help. just be sure to run *228 to update roaming. also *#*#checkin#*#* will not hurt either
iif your device is still stock (not rooted) then do a factory restore. after the phone boots up
program the phone using *228 (phone may do it auto) opt 1, then opt 2. pull battery if it does not restart/reboot on its own.
as far as replacing your device technically they must if no obvious sign of abuse or others concerns to void warranty are present. its in your terms of service.
My atrix seems to have a problem with the touch screen on the top portion of the phone when I'm in portrait mode. For example, when I go into settings, I can't seem to click on wireless network settings.
I thought it may have been a problem with an app I had installed, so I turned on advanced task killer, but I couldn't click on kill all running apps since it's in that non functioning top portion of my screen. Lol
Now I'm here on the xda app and I couldnt click on the top portion to go to my favorite threads.
Obviously I've already done a power cycle a couple times. Sometimes it fixes it, but it doesn't fix it for long as the problem seems to randomly come back...
I'm considering doing a factory reset, but I'm rooted with designgears aroot script. I already thawed all the apps I've froze. Would it be OK to factory reset from there?
If anyone has any suggestions aside from doing a factory reset, it will be very much appreciated!
Sent from my MB860 using XDA Premium App
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
F_L_Abs said:
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
Click to expand...
Click to collapse
Same thing here. Sometimes the widgets i have at the top of the screen won't respond when touched. Also my screen shifts back and forth on its own in portrait mode, kind of jiggles like the phone is being shaken. I unrooted, did a factory reset and still no joy. I'm going to flash the retail SBF tonight and see if that clears it up. If not back AT&T for a replacement or the HTC Inspire. (I'm still in my 30 day window)
I have the same problem.. I have done a hard reset, but it doesn't seem to fix it
I will try to flash DG's retail SBF today.
flashing the device didn't fix the issue
I ended up getting mine exchanged. Its strange that it only started to happen randomly.
Sent from my MB860 using XDA Premium App
Might want to double check and post in this thread: https://supportforums.motorola.com/message/362154/
Thanks, Reuben. I'm sorry to see that people are having this problem. I have the same problem but from the bottom of my touch screen. We've identified that when this happens, it's because the Internal SD was partitioned. Not sure what's causing the issue with the top of the screen for users though.
I sure hope a fix is rolled out. Many people have imported their Atrix's and it's hell trying to exchange it. I'd rather be able to just fix it!
This happened to my first atrix: bought the day after realease, problem developed withing 36 hours, I'd say.
At the time, I didn't think much of the issue (though it was simply unacceptable) and discounted mine as an inevitable lemon. Obviously, when I took it back (literally within 3 days of release) nobody had had this problem yet and the sales rep was baffled. Got an exchange and all is well now.
I believe it has something to do with a defective fingerprint reader that mucking with the screen, but I could be wrong.
Ultimately, my phone is fine now, haven't had a problem since the exchange. I would actually argue against it being a developing problem and, while it may take a couple days to manifest, more so an out of the box defect.
I'm glad I found this and it's not just me! I've had this phone a little over a week and it WAS running awesome but now not so much. I have more of the ghost finger or studder I've heard about. I found most of the issues texting and emailing or anything with typing. The rest of the time it works fine. Just really hard to respond quickly by any means.
It was running fine stock, then I rooted and it continued to run fine. Then over the last few days it's been a headache. I removed the root, still there, factory default, still there. It was even happening when I was trying to log into motoblur at the very beginning.
I'm going with a hardware issue and taking it in for replacement tomorrow.
Thanks.
It seems like you'll have to replace it, brother. No fix found yet.
Damn! I knew I should have returned it during my 30days... I was really under the impression that it was just something I did coz I didn't notice it when I first got it and went ahead and rooted it... tried almost everything too like everybody did but no luck
Do you think I'll still be able to exchange it? I got it like 2 months ago
Replaced mine yesterday and it is running great. The guy at AT&t said he has seen a few doing this.
Did you have to call the warranty service also or were you able to exhange it at the store coz in my case I had to call the warranty service and they're sending me a replacement in the mail with the prepaid packaging to send to my old one back
I just went in, he opened a new one swaped my sim card and I was off. Gave me a new receipt and done.
Sent from my MB860 using Tapatalk
Hello. i've been having this problem in my atrix for about a month now. it seems to be hardware related but im outside USA. i could send it in with my gf to get it exchanged but i bought it on ebay.
should i contact motorolla for warranty or go to att to get it replaced?
(please provide a # or website for motorolla warranty if you know it)
I have same problem, hapened after 2 months of use, the top portion of the screen doesnt work, if im in portrait i cant scroll down the notification bar, only in landscape. And when in landscape i cant type the letter Q.
Really annoying, but i have to wait until september when i came back to USA.
Motorola Brazil dont honor the warranty from a Usa Atrix.
For everyone thats experiencing this Screen Issue with the Atrix, SGS Touchscreen Booster inthe Market Place will fix the issue. I have returned one Atrix already, and was close to throwing this one in the garbage. It makes me mad that Motorola has this issue and are not pushing a Software Fix. Can't wait until I can get Cyanogen on this beast!
**Update Sent my phone in to get repaired, they replaced the screen and reflashed it. Came back with the exact same issue. Very Frustrated!
My motorola atrix is a problem with the touch after I managed to release "root", you have to play lower down the keys to be hit from above, in addition to the menu buttons do not work, but half of it straight up works best, does anyone have any solution?
Perhaps a better bios reset, or a full format! hardware will be? or software?
Somebody help!
A have the same problem - http://www.youtube.com/watch?v=9MYOoTPW_wQ
Any idea's how fix it?
Did replacement of touch screen will help?
I tried to:
- flash original firmware
http://4pda.ru/forum/index.php?showtopic=255458
- reconnect touch connector
http://www.youtube.com/watch?v=grqz-3LdIEk
- fix pds
http://forum.xda-developers.com/showthread.php?t=1131649
The same problems:
http://www.youtube.com/watch?v=Z56BSYFh3BE
http://www.youtube.com/watch?v=d_PjVSEcHEo
---------- Post added at 03:26 PM ---------- Previous post was at 02:42 PM ----------
Any one know, where is ATRIX touch controller?
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Anybody? 140 views 0 Responses
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
husker91 said:
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
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Click to collapse
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
MindSplit said:
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
Click to expand...
Click to collapse
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
husker91 said:
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
Click to expand...
Click to collapse
I'd take it one step further and return completely to stock, if it STILL does it, then I would guess it's a problem with the digitizer and you would either have to buy a replacement one, or take it to Sprint. If you don't have TEP then HTC's warranty should suffice.
Possibly related?
http://forum.xda-developers.com/showthread.php?t=1267124
It looks similar to this issue, but you are getting it with a single touch instead of with a multitouch. I get EXACTLY the same thing if I use a second tap while drawing a line. Try "multitouch visualizer 2" from the market and see if it registers one tap that is on all the time or if you can actually get the full 4 touches at once. I doubt it will be insighful, but it can't hurt--and if you have an "always on" (perhaps in the button area below the screen) then you know the digitizer is bad.
If it is the same issue, try restarting and give it time. Mine has gone from happening often to happening about 1% of the time. It is software and can be "corrected" by either time or a restart. It is WORST on the first boot after flashing something (even JUST a stock kernel). I have absolutely no idea why.
Good luck. I hate this junk. My Evo 4G never had this sort of glitchy garbage, but, whatever it is, it is likely due to HTC's glitchy kernel!
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
My friend us having the exact same issue. If you figure anything out, please let us/me know.
Sent by my Supercharged dual core from the 3rd Dimension
I would also like to know whats going on.. I have two evo's 3d and my friend was telling me that he is having issue with the touchscreen he is still on stock... and my was rooted the same day I got it and has no issues.. He mentioned that the same area mentioned in this thread is the are affected in his phone... could this be cause by the screen digitizer??
Ignore this... Thought I found what my issue was... But wasn't the case
I had the same problem but it only seemed to be in one horizontal strip of my screen. Im not sure what caused it maybe its from me dropping it or what. I also did try to flash other roms and kernals but still no fix so i said to myself im going to put it back to stock and take it to sprint. There they looked it for about 2 minutes and deemed it was a hardware issue. The guy asked if i had a warranty. Two days later i received a refurbished phone.
So in all revert it back to stock... search on htcevohacks . com
Take it back to sprint and show them your problem. They should also deem it as a hardware issue and send you a replacement
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
Hi all im having a interesting problem with my touch screen. Infact im not sure its the touch screen or a software bug really. Im runing a Droid X2 with Eclipse 2.2.1 now. Th problem started out when i was texting it would suddenly stop sensing the text keys i was touching. If i locked the screen and re opened it the problem stopped then the problem suddenly only started affecting the send button. and the odd thing is when i changed to swype entry it started working. I sbf'd back to 2.3.4 and the problemed seemed to go away. Then i rooted saved with voodoo root keeper updated to 2.3.5 418 build then restored root and cleared data and loaded eclipse 2.2.1. I belive at this point the problem was fixed then i reloaded all my apps with titanium backup and then suddenly the problem reocored. I went into manage appas and went yo multi touch input app and cleared the data but that didnt fix it any sugjestions? Ps im still not 100% sure its not a harware problem but i think its software.
Wipe and call Verizon to get a new phone. Had same problem but it would happen about 5-20 times a day and no I'm not kidding in fact some days it was worse then 20. Its a bad digitizer. Not software related. I had it on froyo, 2.3.3, 2.3.4, 2.3.5 all rooted and not rooted, on eclipse and a few other roms that I liked. Nothing will fix it and it will get worse. But from all my experience all Droid x2 have a bad screen in one form or another. I went through 3 Droid x2 and all of them had a bad screen.
A fun little experiment to try and I suggest all owners of dx2 should try is call tech support but don't talk to any one just try selecting options and or speaker phone. I found 3 Droid x2 with this whacked glitch that happens on every rom official or not. What to look for is if you try to select an option see if the screen goes shuts off as soon as you hit the option. Its a random glitch and all 3 of my dx2 had this but in different parts of the screen.
My first dx2 had issues with selecting option 1 and 2nd dx2 had issues with options 2 & 5 and 3rd one got it when I tried to hit speaker phone. And I knew it wasn't because of a screen time out cause it would do it even when I was rapidly trying to hit the numbers. This happens with any phone # that has a select option portion. May take a couple phone calls to get the glitch to happen.
But original poster just call Verizon, your original issue should he enough to warrant a replacement as long as its still in warranty. I assume its a bad digitizer cause that's what allows your phone to register what your touching on the screen. Its hardware not software.
Sent from my Incredible 2 using xda app-developers app
densetsu86 said:
Wipe and call Verizon to get a new phone. Had same problem but it would happen about 5-20 times a day and no I'm not kidding in fact some days it was worse then 20. Its a bad digitizer. Not software related. I had it on froyo, 2.3.3, 2.3.4, 2.3.5 all rooted and not rooted, on eclipse and a few other roms that I liked. Nothing will fix it and it will get worse. But from all my experience all Droid x2 have a bad screen in one form or another. I went through 3 Droid x2 and all of them had a bad screen.
A fun little experiment to try and I suggest all owners of dx2 should try is call tech support but don't talk to any one just try selecting options and or speaker phone. I found 3 Droid x2 with this whacked glitch that happens on every rom official or not. What to look for is if you try to select an option see if the screen goes shuts off as soon as you hit the option. Its a random glitch and all 3 of my dx2 had this but in different parts of the screen.
My first dx2 had issues with selecting option 1 and 2nd dx2 had issues with options 2 & 5 and 3rd one got it when I tried to hit speaker phone. And I knew it wasn't because of a screen time out cause it would do it even when I was rapidly trying to hit the numbers. This happens with any phone # that has a select option portion. May take a couple phone calls to get the glitch to happen.
But original poster just call Verizon, your original issue should he enough to warrant a replacement as long as its still in warranty. I assume its a bad digitizer cause that's what allows your phone to register what your touching on the screen. Its hardware not software.
Sent from my Incredible 2 using xda app-developers app
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Click to collapse
Well i would love to do that but the phone is one i put together from parts and im on page plus cellular which rents verizons towers and offers exceptionaly afordable plans you dont get threw verizon. Also I have done some cheking and i really dont think its the touch screen simply because it only ever does this when sending texts and the dead spots on the screen never show up when im doing anythign else.
I would bet it's the keyboard your using. Try SwiftKey and see if that works.
Sent from my MB870 using xda premium
Ryno77 said:
I would bet it's the keyboard your using. Try SwiftKey and see if that works.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
Yeah i actchualy alreayd changed the setting i just prefer the other keyboard and was hoping to find a sultion to fix the problem.
I found a great post about this.
How to repair / replace your Droid X2 Screen (with images). Check Motoask forum .
I haven't found any definite information on this issue so that's why I'm starting a thread.
Yesterday, I noticed during a call that I could hear nothing but saw for certain that I was connected to a call and that call volume was all the way up. When I tried speakerphone, everything was normal but as for the built-in earpeice, nothing. The same goes for Bluetooth, everything works normally, but once again, with the ear piece that you out to your head in a normal call, no luck.
WHEN I NOTICED THE ISSUE:
I have been using CM9 nightlies for quite some time (with h0tw1r3's kernel) and had no problems until yesterday when I flashed the Black Star stock ROM out of curiosity of stock functionality. I never made a call in the Black Star ROM to know for certain if the issue took place immediately after flashing it before I had already reverted back to CM9 where I found the issue for the first time.
WHAT I'VE TRIED:
I have already tried flashing three different ICS ROM's (including the Black Star ROM again) wiping EVERYTHING including not only /system, /data, /cache, and Dalvik, but even the internal SD and my external just to rule out any corrupt data that could be interfering. No luck...
Although I've personally never experienced any issues with audio since SGH-i717 development really began, I remember reading that a few people had some audio issues with ICS along the way and am wondering if this could be related. At this point though, I'm thinking it's a hardware issue and not software so I'm expecting to have to replace the phone, although this didn't happen until I flashed the Black Star ROM yesterday which is odd or coincidental if it is solely a hardware failure and not software.
I may try and see if I can get a warranty replacement by resetting the flash counter and leaving only the stock download mode with no third party recovery before I send it in.
But, before I go through the trouble, is there anyone who has encountered or is familiar with this issue that can propose a possible solution?? I'd be extremely grateful for any assistance and would gladly make a significant monetary contribution to anyone providing a solution.
***UPDATE***
Replacement SGH-i717 has been dispatched to me through Samsung warranty. They didn't have any issues or hesitations about replacing my phone for this issue which leads me to believe they've seen it a few times already so for those of you having the same issue, don't hesitate to call in a warranty replacement! I'll let everyone know if Jelly Bean runs better on my new device to answer the question or whether some Notes have defective GPU's that don't work with project Butter or not.
Thanks,
If it persists from rom to rom then logic would say it must be a hardware issue. Get your phone back to stock and get your replacement
Sent from my SAMSUNG-SGH-I717 using xda premium
jpoirier587 said:
If it persists from rom to rom then logic would say it must be a hardware issue. Get your phone back to stock and get your replacement
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
I thought so too... On the phone with warranty now! Maybe my replacement will work better with the current Jelly Bean previews. As of right now, Jelly Bean runs less smooth than ICS for me.