I got a radar for free from work, had it for a month or 2 and something funny started happening. Whenever it takes a little tap in the wrong place or i put it in my pocket it turns off. I opened the phone up and completely took it apart and put it back together again making sure that every clip and screw was in place, and the same thing still happen. I'm just curious as to why something like this would happen. And what i mean by a tap i mean a TAP ...like putting my phone down on my desk when i get home causes the phone to shut off. Any help appreciated thank you very much
Just exchange it
^^Agree^^
I agree with MJCS best course would be to get it replaced. My best guess as to the actual problem would be the sim cover malfunctioning. The soim cover has several contacts that when interrupted will shutdown the phone.
me too
Hi hitman21888,
I'm experiencing the same on my HTC Radar, bought about 3 months ago. It's in waves though. When I just got it, it switched off randomly for a week or so, sometimes even 5 times per day, after which the problem disappeared by itself. 3 months past, and last week it started again. Since yesterday the problem disappeared again, yesterday and today the phone kept on during the whole day, so I think it got better again.
When it has this sickness, a hard tap on the screen or putting it FIRMLY on the table makes it switch off, and it switches off by itself aswell. When it's healthy again, tapping or putting it on tables doesn't make it switch off.
I've called HTC on this and they basically didn't recognise the problem, just advise me to do a hard reset. Did it - didn't help.
Have you found out anything?
Related
I noticed earlier today my phone kept freezing.
the phone HAS been freezing on me recently, at least once an hour
but now every 3 minutes it freezes or resets itself. I have missed a LOT of calls and ttext messages etc.
today has been a disaster. i havent even synced my numbers and contacts. what should I do?
if you haven't installed anything new or tweaked just before the problem started:
as usual - backup and hard reset...
There is a free program called "pim backup" that will backup all your contacts, messages and call log. Then you can do a hard reset.
my phone freezes before I can even back up anything. its the worst
now it seems like if my phone is plugged in and charging, it gives no problem, but as soon as I unplug it, frozen.
im going to try to find PIM backup to see what that can do
wow now I have a bigger problem now. my phone fell and the transcriber cracked so only part of the screen works with touch BUT that was before I hard reset the phone and now the screen align is appearing but I cant touch all of the targets
is there a way to bypass this?
When its at the align screen you can plug it into computer and connect with active sync. Delete the Welcome shortcut from Windows/startup and soft reset. That should skip the alignment. Sorry to hear about the phone. I have a couple moguls if interested PM me about it.
I am having the same issue he was before he cracked his screen up.
I get freezing whenever the phone goes into standby and it will only restart with 2 hits of the reset button. Also it is a coinflip as to whether it will actually start up fully or just keep soft reseting for an extended period without ever loading up fully.
Anyone have any incite or ideas. I am running a ppckitchen vs of windows mobile 6.5 now. It is a kitchen version with few added programs. However I also experienced something similar to this issue with Titan Reloaded 1.3.4 as well but it stopped so I never bothered looking into it. Now this problem occurs about 10-15 times per day and it is frustrating. I am out of warranty and cant send my phone in because I replaced the housing myself.
Thanks
Dave
Also, I have US Cellular if you need to know that.
Thanks
Dave
I had the same problem kind of. Out of nowhere mine would lockup or freeze randomly. Usually after being in my pocket, after hitting all the buttons or squeezing it, it would work again (sometimes but usually after numerou reboots) but then lockup shortly after or flipping the case open and closed. Finally took the case off my phone and blew inside it today put it back together and havent had a lock up all day (1st time since i started havin the problem). It wasnt rom related as i had the same rom for a while, tried reflashing to different kinds of roms and radios but same random lockups. Somethin musta been loose
Well, I went to take my phone apart, probably the 8th or 9th time that I've done it and I ended up ripping the cable for the screen right off. So no more HTC for me for awhile. Unless of coarse someone wants to mail me a cable for free (im broke in college and my rent is due soon.) By judging by how easily the cable ripped I would bet the crease I found right by the rip had already had a slight tear in it.
Thanks for your help.
Dave
Hi there.
Getting kind of worried and irritated at the same time. My phone has recently been turning itself off and it seems the only way I can get it back on is removing the battery and putting it back in. Lock button doesn't work to turn it on. This happened a few days ago when I was sitting by a fire so I thought it might be the heat, but even then, my phone heats up often if I'm playing games etc. it also happened just a moment ago when my phone was just laying on the floor.
Has anyone else had this problem?
Anyone..?
charlimit
And what ROM might you be using? Stock or a custom one? Giving a little info never hurts
Willbuh said:
Hi there.
Getting kind of worried and irritated at the same time. My phone has recently been turning itself off and it seems the only way I can get it back on is removing the battery and putting it back in. Lock button doesn't work to turn it on. This happened a few days ago when I was sitting by a fire so I thought it might be the heat, but even then, my phone heats up often if I'm playing games etc. it also happened just a moment ago when my phone was just laying on the floor.
Has anyone else had this problem?
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Click to collapse
Dunno what a lock button is, but when you say the phone turns itself off, are you sure it hasn't just frozen? Next time it happens, press and hold the power button for about 8 seconds. If there is something still alive in the phone it should turn off/reboot without having to remove the battery.
And yes, lots of others have seen this type of behaviour. I have personally seen this freeze, "slow" reboots and "fast" reboots. Lots of threads out there about this type of stuff. I have no idea why it happens. I don't even know if its a hardware or software (app or OS) problem. And I don't think anyone else knows either ...
My phone was returned for replacement 1 week ago and it now appears to have been sent for repair / investigation / lost (take your pick).
I'm on stock rom by the way
I have the same problem. It started a few weeks ago. I had about 4 reboots/shut offs per day.
About one week ago it just stopped.
I haveno idea why it started or stopped.
Sent from my GT-I9100 using XDA App
I am also on stock.
It occured on KE2 and KF3.
Sent from my GT-I9100 using XDA App
i have the same problem right now, at first i believe that because i havent set a lock, maybe my phone turn off in my pocket by accident, but today it happens again just over my desk..... curious????
I just purchased my HTC Amaze five days ago and it is randomly turning off. It hasn't happened while using it, but it seems like every day now it has turned off while I haven't been using it. I push the lock button to unlock the phone and it is simply off. When I turn it back on everything is fine, but it is getting really old having to turn it back on so often. At first I thought maybe I was holding the lock button too long and accidentally turning it off, but that is not the case and the phone has been sitting on a table most times it has turned off without a case so the button isn't being pressed accidentally. The battery has more than half of the charge left so that shouldn't be the problem either. The phone just has the standard tmobile apps that came with it so that shouldn't be causing a problem.
Is this common? Is there a setting on the phone that turns it off automatically after awhile or at a certain time? If there isn't a setting is there a way for me to fix the phone or is it simply defective? I didn't buy the extra warranty, but I am within the 14 days to return the phone but it says on the box there is a 50 dollar restocking fee.
I bet there would be no function called automatic turn-off on this phone...and personally I have never faced this issue so far, during my half month period of daily use. Even there is a charge (which I never know), I would still suggest go for exchange. Random turn-off may relates to hardware defect, and is difficult to fix through software change. Try another one and hopefully that would take your headache away. Good luck.
today-g said:
I bet there would be no function called automatic turn-off on this phone...and personally I have never faced this issue so far, during my half month period of daily use. Even there is a charge (which I never know), I would still suggest go for exchange. Random turn-off may relates to hardware defect, and is difficult to fix through software change. Try another one and hopefully that would take your headache away. Good luck.
Click to expand...
Click to collapse
Exactly what I think.
OP: If you are within the grace period, you can exchange the phone without restocking fee, especially if your device is defective.
Good luck!
Two other things I thought might be completely unrelated is that whenever I turn the phone on it says no sim card and then recognizes that there is a sim card and gets a signal and starts working immediately after that.
The other thing is that it says new voice mail whenever I turn the phone on, but when I check the voice mail there is none.
I took the sim card and battery out and put them back in. The no sim card message on start up is gone for now at least. The odd thing I noticed when I put the sim card in is it seems to slide in too easy. On my old phones I am used to a little bit of resistance when putting the sim in, but on this phone it goes in really easy, almost too easy. It seems like it could be easily jarred or even vibrated loose.
Is it supposed to be so easy to slide? Would the phone turn off if it stopped recognizing the sim card?
Thanks for the replies, I haven't ignored them, I am just trying to avoid having to go all the way back to the store, but I will if it shuts down again.
j181 said:
I took the sim card and battery out and put them back in. The no sim card message on start up is gone for now at least. The odd thing I noticed when I put the sim card in is it seems to slide in too easy. On my old phones I am used to a little bit of resistance when putting the sim in, but on this phone it goes in really easy, almost too easy. It seems like it could be easily jarred or even vibrated loose.
Is it supposed to be so easy to slide? Would the phone turn off if it stopped recognizing the sim card?
Thanks for the replies, I haven't ignored them, I am just trying to avoid having to go all the way back to the store, but I will if it shuts down again.
Click to expand...
Click to collapse
A loose sim card causing shutdowns? Hard to imagine how.
I just checked mine, and the metal restrainer is keeping my sim card pretty tight. It is not supposed to be moving around as you guessed.
My sim card sits pretty tight too. The "no sim card" message also pops up every time I turn on the phone. Guess the phone needs a short period to detect whether the sim card is there. For the voice mail I have no clue yet, check with your carrier maybe. Within the grace period I guess you could use this loose problem to support your demand and hopefully the store would not charge you any.
For the random reboot issue, try to do a master reset and that should help. I had that same problem the first few days i used it but after the reset it went away. It wouldnt hurt to try. Just remember all the free apps you downloaded because they will go away.
Sent from the Proud owner of an HTC AMAZE
For the ghost v-mail...use a different phone or have someone call you and leave you a v-mail...as soon as you delete it the ghost voice mail will be gone too. I used to get these all the time on my HD2 and when I called T-Mobile that is what they told me to do...works everytime, until it pops up again. It was explained to me that it happens because you HAD a v-mail at one time and it got stuck in limbo when you deleted it, thus a ghost v-mail.
Thank you for all the help. The factory reset fixed the phone. It hasn't turned off once since I reset it several days ago and it was doing it every day before. Leaving a voicemail also fixed the voicemail that wouldn't go away.
I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
Click to expand...
Click to collapse
^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.
Hi all,
Looking for a bit of advice as to whether there is any hope left for my poor S3.
Back in November I dropped it down the toilet (don't ask!). Although I was able to scoop it back out of the water, the damage was clearly done. I stupidly turned the phone back on pretty much immediately and the screen flickered and went dead. The phone seemed to be a goner.
Since then, I completely dismantled the phone and battery and placed them in a bag of rice in my airing cupboard at home. I've left it there for the past 5 months and now, when I take it out of the rice and put it all back together, then phone boots up (I managed to flash a official firmware image back from a slimrom I had on there successfully) and loads perfectly into android. I can then use the phone absolutely fine, open apps, play music, take photographs, for around 30-40 secs until the screen just stops responding completely! It is soooo frustrating. Once this happens, it can take some time to get the phone to reboot in the same way and allow me to use the screen, often booting up and being completely unresponsive.
When the screen stops responding, all the hardware buttons continue to function as expected and both of the buttons (back and menu, I think) either side of the home button continue to respond by giving haptic feedback and sounds.
This has been the case with the phone now for the past couple of months. Each time I try it, I just get frustrated and pull it apart again and put it back into the bag of rice in the cupboard. I have been reluctant to get rid of the phone (won't get much money for it as it is water damaged) in the hope that it will miraculously start working properly again. This doesn't look like it is going to happen and I am now thinking of getting rid of the phone for what little money I can get for it. It is in mint condition minus the screen not responding - I had only had it for 3 months when I dropped it!!
My question then is; is there anything else I can do or try to get the screen to continue responding for more than 30 secs after I reboot it? It just strikes me as odd (and incredibly annoying!) that the screen is obviously capable of working for a set duration but then consistently stops responding after a consistent amount of time. If it can work for 30 secs, why can't it continue to work!? Any ideas as to what might be causing it to lock up?
I'd be really grateful to hear any ideas or suggestions.
Thanks.
No, there is no miracle fix for water damage. Almost certainly the corrosion has caused an increase in resistance, hence why it works for a few seconds until it overheats. As the voltages are tiny even a slight change will break the screen.
Sent from my GT-I9300 using Tapatalk
I thought as much.
Oh well it was worth asking.
Thanks for at least clearing up why it is probably working for a short time.