So i sent my Prime to Asus to get the gps and Wifi Issue fixed. I get no sats inside or out and 3 bars on wifi when im in the same room as my router. So now its a waiting game. I'll update when i get it back to see if they fixed the issue or if they re-issue me a new one.
I think they never fix the GPS problem! But I don't really need it and Wifi works fine.... so i like it
Are they actually going to fix the GPS issue? I thought their official stance on that was that it was not a "professional" GPS?
I get a few birds outside but they are all in the grey, however their SNR sometimes stays above 30 (on my og Droid 20 is enough to get/keep a lock!). Occasionally I'll see yellow but not for long and once the car starts moving the birds drop like flies. The most I've had in view are 7 and while moving I'm lucky if any stay in view.
Right now (indoors) on my Droid I'm seeing 6 birds ranging between 18-30 SNR and locks on 4-6 of them. I'm inside of an old brick building near a window facing north with another brick building next door. The TFP gets nothing.
Wifi is worse than the Droid, staying around -55 dbm in the same room as the router and around -75 two floors up. The Droid consistently adds 5dbm to those values in the same spot.
I'm nearing the end of my return period and I have to decide what to do. I really want this to work out but it seems as if ASUS doesn't care much about the issues. I can understand that it takes time to fix these things (I'm a developer) but they're more or less leaving us in the dark here. And having to pay return shipping is also ridiculous...for ANY under warranty service, let alone problems on the scale that we're seeing.
To sum it all up, the fact that a 2+ year old phone is outperforming a state of the art full sized tablet in the RF department is a joke.
Feiwen said:
So i sent my Prime to Asus to get the gps and Wifi Issue fixed. I get no sats inside or out and 3 bars on wifi when im in the same room as my router. So now its a waiting game. I'll update when i get it back to see if they fixed the issue or if they re-issue me a new one.
Click to expand...
Click to collapse
Join the club.
You are going to get it back with a note saying nothing is wrong with it. People with reboot problems are getting them back and not having it fixed. Waste of money.
Exactly^^
Outside of XDA mods there isn't a fix. The best fix is exchange, return, XDA do it yourself, refund, buy a 2.4ghz WiFi extender, another brand of tablet or TF700t.
kdn102 said:
I'm nearing the end of my return period and I have to decide what to do. I really want this to work out but it seems as if ASUS doesn't care much about the issues. I can understand that it takes time to fix these things (I'm a developer) but they're more or less leaving us in the dark here. And having to pay return shipping is also ridiculous...for ANY under warranty service, let alone problems on the scale that we're seeing.
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Click to collapse
Personally, I _never_ keep a product beyond its return period if it doesn't meet my needs. I _never_ think to myself, "Well, it doesn't work for me now, but maybe they'll fix it." That's virtually guaranteeing disappointment.
The Prime works for me because I never intended to use it as a navigation device, and mine works for whatever stationary geolocation I need it for. And the wifi works fine in the areas I need it to work. But if it didn't _today_, I'd return it.
wynand32 said:
Personally, I _never_ keep a product beyond its return period if it doesn't meet my needs. I _never_ think to myself, "Well, it doesn't work for me now, but maybe they'll fix it." That's virtually guaranteeing disappointment.
The Prime works for me because I never intended to use it as a navigation device, and mine works for whatever stationary geolocation I need it for. And the wifi works fine in the areas I need it to work. But if it didn't _today_, I'd return it.
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Click to collapse
Honest and to the point. Well said.
Return it. I informed Asus of my limited return timeframe and they promised a 7 day turn around. They've had it for 21 days and I called today to discover they haven't looked at it yet. I'm now 3 days past my return period.
Sent from my DROID RAZR using XDA App
Well who wants GPS just to spot you on a map? GPS is used for other purposesthan just putting a dot of your location on a map!
Related
A few days ago I finally managed to score a Prime on Best Buy's website (had been waiting for them to show up in stores but realized that would take forever) and now its set to arrive this week. But then I read the news on the new "premium" ugly Prime set to arrive later this year and its got me wondering if sticking with Asus is a good idea.
First off, I guess I'm not really familiar with the issues of the Prime, I thought it was just GPS problems but apparently there are WiFi issues as well? GPS problems don't really bother me because I never really planned on using it as a GPS device unless there's something I'm failing to realize about GPS's silent contributions to app functionality.
Second, I'm not bothered by the fact Asus is releasing an update to the Prime soon. I bought the original Transformer a few months ago for $400 knowing the successor would likely be out before years end, then sold it to a friend for 350 a few days ago to pay for the Prime. Selling and upgrading doesn't bother me but what does bother me is Asus seemingly deciding to sweep the GPS (and WiFi?) issue under the rug and ignore it which I can see bothers early adopters and shows a **** side of Asus I wasn't expecting. I'm thinking of just cancelling my purchase in protest but the alternatives of equal specs are still a ways off and probably higher priced.
Xionas said:
A few days ago I finally managed to score a Prime on Best Buy's website (had been waiting for them to show up in stores but realized that would take forever) and now its set to arrive this week. But then I read the news on the new "premium" ugly Prime set to arrive later this year and its got me wondering if sticking with Asus is a good idea.
First off, I guess I'm not really familiar with the issues of the Prime, I thought it was just GPS problems but apparently there are WiFi issues as well? GPS problems don't really bother me because I never really planned on using it as a GPS device unless there's something I'm failing to realize about GPS's silent contributions to app functionality.
Second, I'm not bothered by the fact Asus is releasing an update to the Prime soon. I bought the original Transformer a few months ago for $400 knowing the successor would likely be out before years end, then sold it to a friend for 350 a few days ago to pay for the Prime. Selling and upgrading doesn't bother me but what does bother me is Asus seemingly deciding to sweep the GPS (and WiFi?) issue under the rug and ignore it which I can see bothers early adopters and shows a **** side of Asus I wasn't expecting. I'm thinking of just cancelling my purchase in protest but the alternatives of equal specs are still a ways off and probably higher priced.
Click to expand...
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...do it
10char
In a nutshell, the WiFi issue is that the reception isn't the strongest. It works fine when you're not too far away from your router, but as the distance increases, the speed and ability to pull in a signal deteriorate faster than most other similar devices.
nyijedi said:
In a nutshell, the WiFi issue is that the reception isn't the strongest. It works fine when you're not too far away from your router, but as the distance increases, the speed and ability to pull in a signal deteriorate faster than most other similar devices.
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how far are we talking before it deteriorates? I don't want to have problems in my own house
DroidHam said:
how far are we talking before it deteriorates? I don't want to have problems in my own house
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From my testing at different locations, it really depends on two things:
1) How much is between the router and the tablet (e.g., thick walls)
2) How many other WiFi networks are in range (it seems that the speed takes more of a hit in areas w/ a lot of WiFi, at least from my testing).
Sorry for not being able to give you a definitive answer, but it really does depend. In my main use case, I have no drop-offs in my apartment being about 35 feet away from the router, going through 3 walls, and having a bunch of other WiFi signals interfering with mine, however my speed is only about 5-10 Mbps while my iPad1 gets about 18-22 Mbps in the same spot.
nyijedi said:
From my testing at different locations, it really depends on two things:
1) How much is between the router and the tablet (e.g., thick walls)
2) How many other WiFi networks are in range (it seems that the speed takes more of a hit in areas w/ a lot of WiFi, at least from my testing).
Sorry for not being able to give you a definitive answer, but it really does depend. In my main use case, I have no drop-offs in my apartment being about 35 feet away from the router, going through 3 walls, and having a bunch of other WiFi signals interfering with mine, however my speed is only about 5-10 Mbps while my iPad1 gets about 18-22 Mbps in the same spot.
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Alright that doesn't sound too bad, not too many networks where I live and I probably wont be too far away from my router with the tablet, thanks for the reply. What about the GPS issue? Is it just as simple as it sounds? People can't get good GPS signal away from an internet source so things like Google Maps and weather apps might have problems? That doesn't seem like too big a problem for e as I have a phone for those things but all the fuss about it is making me think there must be more to it.
the tech's there blow. I sent in my tab for the gps issue and got this response;
"Dear Valued Customer,
Per our repair facility, they were unable to duplicate the problem with your ASUS TF201 and test results are NTF (No Trouble Found, all tests passed) for RMA # USG7xxxxxxx.
Please provide more information so we can try to duplicate the issue. Need specifics as to when & how problem occurs and any components being used that could possibly be causing the problem.
"
My response;
"GPS will not lock on to GPS SATELLITES. As in the GPS apps that allow me to see what satellites the GPS can see. This is where the problem is. If you have an app that shows it locks on to satellites please let me know what it is.
I've tried several apps in the android market i.e. GPS Status, none show satellites.
after 7 days of keeping my tab with no more responses, I made 4 complaint calls in the same day. after that I got this;
"Please note this unit may not be defective.
ASUS TF201 come with: Assisted GPS functionality which requires connection to Wifi network in order to acquire location information.
Did GPS work when connected to WiFi?
WTF?!?! My immediate response? this;
"Mr Cruz,
If you're asking do I get my location with WiFi on, then yes I do. My ASUS laptop ALSO gives me my location with WiFi and it doesn't have GPS.
The use of WiFi is soley for the maps and has nothing to do with the GPS itself. GPS gets is coordinates from GPS satellites. Map apps convert the "longitude and latitude" data the GPS gives and points it out relative to its maps.
The app"GPS Status" from the google market (free) is designed to show how many GPS satellites the GPS hardware can find. With or without WiFi. Try it out on your smartphone, you'll see what I'm talking about.
HOWEVER, since you are taking so long and emailing me at the end of the day on a Thursday (like last week), this means I won't hear from anyone until NEXT Thursday to ask the same question. To be honest, if you are not understanding what I'm conveying in these last 2 emails, I don't think you'll really ever will.
Please send back my defective unit asap so I can make complaints to everyone else and show how unhelpfull and unknowledgeable an ASUS tech is concerning tablets and convince people its better to wait for other quad tabs then have this type of problems. My original iPad and Acer A500 had NO issues with this, but my new more expensive tablet can't. You've had my tablet longer than me with no answers.
Again, please send it back. Your tech service is underwhelming and a waste of my time.
Frank Funes"
YES, I "said" it. I had my tab on Dec 23, sent it in Dec 27, theyve had it since Dec 29 and STILL cant understand what im talking about. I have my tab insured and will drop it off a bldg so I can get me a new one.
The transformer prime doesn't have a gps anymore.
g0t0 said:
I have my tab insured and will drop it off a bldg so I can get me a new one.
Click to expand...
Click to collapse
And with that, you've utterly destroyed what little credibility you had. You're angry at ASUS, and so you're going to commit insurance fraud in response.
Mine doest, work and no issue, and I have ICS
Sent from my HTC Vision using XDA App
g0t0 said:
the tech's there blow. I sent in my tab for the gps issue and got this response;
"Dear Valued Customer,
Per our repair facility, they were unable to duplicate the problem with your ASUS TF201 and test results are NTF (No Trouble Found, all tests passed) for RMA # USG7xxxxxxx.
Please provide more information so we can try to duplicate the issue. Need specifics as to when & how problem occurs and any components being used that could possibly be causing the problem.
"
My response;
"GPS will not lock on to GPS SATELLITES. As in the GPS apps that allow me to see what satellites the GPS can see. This is where the problem is. If you have an app that shows it locks on to satellites please let me know what it is.
I've tried several apps in the android market i.e. GPS Status, none show satellites.
after 7 days of keeping my tab with no more responses, I made 4 complaint calls in the same day. after that I got this;
"Please note this unit may not be defective.
ASUS TF201 come with: Assisted GPS functionality which requires connection to Wifi network in order to acquire location information.
Did GPS work when connected to WiFi?
WTF?!?! My immediate response? this;
"Mr Cruz,
If you're asking do I get my location with WiFi on, then yes I do. My ASUS laptop ALSO gives me my location with WiFi and it doesn't have GPS.
The use of WiFi is soley for the maps and has nothing to do with the GPS itself. GPS gets is coordinates from GPS satellites. Map apps convert the "longitude and latitude" data the GPS gives and points it out relative to its maps.
The app"GPS Status" from the google market (free) is designed to show how many GPS satellites the GPS hardware can find. With or without WiFi. Try it out on your smartphone, you'll see what I'm talking about.
HOWEVER, since you are taking so long and emailing me at the end of the day on a Thursday (like last week), this means I won't hear from anyone until NEXT Thursday to ask the same question. To be honest, if you are not understanding what I'm conveying in these last 2 emails, I don't think you'll really ever will.
Please send back my defective unit asap so I can make complaints to everyone else and show how unhelpfull and unknowledgeable an ASUS tech is concerning tablets and convince people its better to wait for other quad tabs then have this type of problems. My original iPad and Acer A500 had NO issues with this, but my new more expensive tablet can't. You've had my tablet longer than me with no answers.
Again, please send it back. Your tech service is underwhelming and a waste of my time.
Frank Funes"
YES, I "said" it. I had my tab on Dec 23, sent it in Dec 27, theyve had it since Dec 29 and STILL cant understand what im talking about. I have my tab insured and will drop it off a bldg so I can get me a new one.
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Click to collapse
What a bunch of idiots they are. You should have told them that even with wifi the GPS doesnt' work, which is true...it might get the location right on google maps but gps still dont' work as the bottom right icon says "searching for gps". If it's searching, it can't possibly get the location from gps but through wifi..... I don't know how these people got a job?
I thought it was pretty obvious the GPS doesn't work at all for a lot of people and that unless they got out the hack saw and hacked into the aluminium in the device they were never going to fix the problem?
wynand32 said:
And with that, you've utterly destroyed what little credibility you had. You're angry at ASUS, and so you're going to commit insurance fraud in response.
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Click to collapse
How the hell do you get insurance fraud from that statement... for all you know he's just sick of it and decided to BUY himself a different tablet. We have real problems here and people are sick of Asus response.
nxp3 said:
How the hell do you get insurance fraud from that statement... for all you know he's just sick of it and decided to BUY himself a different tablet. We have real problems here and people are sick of Asus response.
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Click to collapse
Because purposely destroying an insured item as a means to get yourself a brand new one is, in fact, fraud.
I sent mine in as after about three days I noticed a crack at the dock connector, so I noted a lower left light bleed and the GPS. I hope something gets resolved on mine. I'm not trying to be negative but with the price drop at hhgregg, the issues it comes with, and the new one coming out shortly, makes me wonder if Asus is giving up on this model.
wynand32 said:
And with that, you've utterly destroyed what little credibility you had. You're angry at ASUS, and so you're going to commit insurance fraud in response.
Click to expand...
Click to collapse
Hows that fraud?? My insurance allows for ANY damage to my laptop. Asus kept it over my 15day return period which means I cant return it without losing money now. My a$$, if thats going to happen.
What you think of my "credibility" is irrelevant. My issue with my tab is not UNCOMMON. Fact, I sent it in. Fact, they gave me the run around. Fact, Im pissed I sold my ACER for this more expensive defective unit.
You might think my MORALS are off, but I could care less. I PAID for a fully functional unit that is SUPPOSED to have a working gps in it and they could care less about truly worrying whether its solved or not because theyre worried about THEIR credibility . I also PAID for insurance that ALLOWS me to insure I get a fully functional unit.
nxp3 said:
How the hell do you get insurance fraud from that statement... for all you know he's just sick of it and decided to BUY himself a different tablet. We have real problems here and people are sick of Asus response.
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Click to collapse
Purposely ruining something to get a new one using insurance is fraud. However, I assumed he was making a joke based on his situation.
g0t0 said:
Hows that fraud?? My insurance allows for ANY damage to my laptop.
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I absolutely guarantee you that your insurance does not include INTENTIONAL damage due to throwing it off a building. This makes it fraud.
My issue with my tab is not UNCOMMON. Fact, I sent it in. Fact, they gave me the run around. Fact, Im pissed I sold my ACER for this more expensive defective unit.
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Click to collapse
It's a known issue, well publicized and not going to get fixed. They've pulled it from the spec sheet and announced that already. Why are you expecting them to say something different?
I PAID for a fully functional unit that is SUPPOSED to have a working gps in it
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Click to collapse
Then I would suggest you take this up with your vendor so you can try to return it past your 14 days.
This was returned prior to Asus saying anything about the GPS so they should have at least acknowledged that and refunded the shipping costs.
Evo_Shift said:
This was returned prior to Asus saying anything about the GPS so they should have at least acknowledged that and refunded the shipping costs.
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Yeah, that's fair. I also think retailers should take back a product past their return date if the GPS is a big issue for people, since they did sell a device with a advertised non-working feature.
Evo_Shift said:
Purposely ruining something to get a new one using insurance is fraud. However, I assumed he was making a joke based on his situation.
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Not necessarily. I definitely wont be as careful with my tab as I had with my Acer. if I leave it in the car, go to a movie and someone steals it, oh well..... If I leave it too close to the edge of my table and one of the kids knocks it over, oh well...
you get my meaning.
TAKE A CHILL PILL. BEING MAD UP HERE WONT MAKE MATTERS ANY BETTER.
THE responses Asus gave you is some Royal B.s. though. Can't lie about that. SORRY for the drama Asus has caused you. Like you said, just exchange it since you have insurance. BUT Don't expect any hardware GPS fix. ASUS already admitted they not going to fix that and prime was never meant to be a dedicated GPS device. IT DOES suck they had your device so long only to give you a load of hot steamy crap..lol. good luck on the new device. CANT LIE, I'd be pissed off also.
5h4d0w said:
Yeah, that's fair. I also think retailers should take back a product past their return date if the GPS is a big issue for people, since they did sell a device with a advertised non-working feature.
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Click to collapse
Ill look into that one too. Thanks
demandarin said:
TAKE A CHILL PILL. BEING MAD UP HERE WONT MAKE MATTERS ANY BETTER.
THE responses Asus gave you is some Royal B.s. though. Can't lie about that. SORRY for the drama Asus has caused you. Like you said, just exchange it since you have insurance. BUT Don't expect any hardware GPS fix. ASUS already admitted they not going to fix that and prime was never meant to be a dedicated GPS device. IT DOES suck they had your device so long only to give you a load of hot steamy crap..lol. good luck on the new device. CANT LIE, I'd be pissed off also.
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Only mad at ASUS.....and the people that come here with their high and mighty righteous morality, to a thread.
Wow. What complete b.s. I am so DONE with Asus. Never again will I buy one of their products (in addition to the Prime, almost every motherboard I've ever bought when building PCs has been an Asus. No more).
nyijedi said:
Wow. What complete b.s. I am so DONE with Asus. Never again will I buy one of their products (in addition to the Prime, almost every motherboard I've ever bought when building PCs has been an Asus. No more).
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Click to collapse
I own an Asus g60v laptop and its worked for me great these last 2 years. I'm just saying their techs SUK when it comes to the the Prime.
Bought a 32gb grey prime, serial starting with BCOK from Office Depot. I'm noticing that I hardly ever get more than 2/3 the signal of the computers in my house, and no GPS (as expected). Lately I have seen from this forum that SOME people are getting C1 serial number primes and are reporting that their wifi is great and that their GPS is fully functional (something that people seem to have all but given up on).
The quality seems to vary from prime to prime, but at least people are reporting perfectly functional tf201 primes out there.
Any thoughts on whether I should start playing the return game until I get the perfect one? Observed any trends in what company seems to be selling the better primes?
Note: First xda post- after the forum intro video, I must that you be nice to me if this seems to be a silly question to ask on here
Maybe try this fix. Might work might not...or might just be temp.
http://forum.xda-developers.com/showthread.php?t=1467964
otherwise if you can get an exchange right away I would exchange it. Or return it and buy another one if you see it somewhere else.
Does your wifi work? Yes, just not as strong as other computers in your house. Do you really need the GPS? Probably not, but you paid for it.
I think the return game just screws it up for others that really are looking to get their hands on a Prime but can't because of all the useless returns. Yes, some people have issues, but I'm sure 90% of the returns are pointless.
Looking into the fix aznmode . Currently combing the forums to see if I can get exact measurements as to where I should squeeze. I am unsure about the envelope method across the whole top of the screen, as I have no clue what else is under there (mind I am still researching).
I completely respect your stance 05GT. As I get the time, I am testing my wifi in different conditions, and am steadily developing an opinion as to whether this is going to be a real problem with me. Naturally, it just feels safer to have a more efficient machine, since these devices are so exclusively integrated with the internet. With my college lifestyle jumping from network to network it may be, might not. Its why I plan on dragging my trial period out a little longer to see if I can just get on with my device or if a fix will spring up.
I've tested a BC Prime, made in December. And Asus sent me a C1 Prime made in January. With the exception of a tiny bit of light bleed on the C1, they seemed identical.
mt6272 said:
Looking into the fix aznmode . Currently combing the forums to see if I can get exact measurements as to where I should squeeze. I am unsure about the envelope method across the whole top of the screen, as I have no clue what else is under there (mind I am still researching).
I completely respect your stance 05GT. As I get the time, I am testing my wifi in different conditions, and am steadily developing an opinion as to whether this is going to be a real problem with me. Naturally, it just feels safer to have a more efficient machine, since these devices are so exclusively integrated with the internet. With my college lifestyle jumping from network to network it may be, might not. Its why I plan on dragging my trial period out a little longer to see if I can just get on with my device or if a fix will spring up.
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Click to collapse
In your tests, it may be good to use wifi analyzer mentioned in that video. It's actually very useful in determining how well your device picks up wifi around you. I have another tablet I compare mine to and for the most part they're almost the same. I do notice from time to time my other tablet will have slightly longer reach as it can pick up 1 more wifi than the prime but its a very weak signal so I just discount it.
Such a first world problem hey? Kinda disgusting... No one wants a bad unit, im not judging anyone but some people can't even get their hands on one.
reNeglect said:
Such a first world problem hey? Kinda disgusting... No one wants a bad unit, im not judging anyone but some people can't even get their hands on one.
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So we should be happy we have units that see no GPS satellites and have intermittently non-functional vibration motors because at least we have a prime? Right. That's just stupid.
No WiFi issues on my TF201-B1-CG, WiFi is great on this thing. GPS is a hit or miss for me.
deltatux
beavertank said:
So we should be happy we have units that see no GPS satellites and have intermittently non-functional vibration motors because at least we have a prime? Right. That's just stupid.
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Vibration motors work fine, go to market, and download a vibrator app and test it. I'm sure with custom roms it will be fixed. As for GPS well you could just use your phone or if you really want to use it on a tablet just wait for the next android tablet to hit the market instead of complaining and complaining.
I thought I would follow up on my situation. My last day to return my prime is tomorrow.
I have done more extensive wifi testing, and I can conclude that the wifi is just weak. Close to the router it gets 2/3 signal. On the other side of the house where my sisters computer is getting 24mb/s, my prime is getting 1 mb/s.
Against my every wish ( everything else on the tablet is wonderful) , I am returning tomorrow. Good wifi is just something I need. Every store around is sold out on primes
So, what I will do is get a replacement tablet until ASUS gets things together ( best buy has a generous 45 day return policy).
As a college student, what will be a good replacement?
I was looking at the htc flyer ( a low end price replacement) or the lenovo thinkpad 1838 ( a higher end replacement..) as they both seem to have responsive touch screens that are good for writing. Would anyone recommend one of these, or something else within this price range for me?
Hello:
Yesterday, I spoke with Aaron at ASUS about my GPS problems. This is the new department that is devoted to GPS issues (maybe WIFI too). I was very pleased that he offered me a full refund (including accessories). It was the right thing for ASUS to do. That was great yesterday, but today I considered what it might be like to part ways with my ICS 4+1 tablet, and had second thoughts about the refund.
So I called them back again today and spoke with Aaron. I asked if there are in fact any units that have functioning GPS in them. He said "Yes, I have one in front of me right now". Aaron reassured me that if I did go through the RMA process again, the next tablet would be 100% tested prior to shipping. He said that everything would be sent to his attent 7ion in California and shipped overnight to me. I asked, "How can I be sure?" I didn't want to do RMA again unless I know the next one has working GPS.
Aaron offered to take screenshots of his working GPS and send them to me via email. From there, I could decide if I did want to RMA again. Great idea!
Are these results any good? How do they compare to other "working" TF201s or other devices in general?
Thanks.
If all you want to do is geo-location, that's fine. Notice in all those screen shots the speed indication is zero.
I get that kind of results outdoors with my prime, but as soon as I start moving, it drops lock. It can see birds, but it just can't lock while moving.
So, depending on what you want to do with the GPS, it's good or bad.
Sent from my Transformer Prime TF201 using Tapatalk
I have screenshot, many posted around here, where I have better numbers than that... sitting still... like him... then I tried to drive
That's the type of reception I get with my Prime. Not a strong signal but it does lock onto a number of satellites. I don't think it would be strong enough to navigate with as the signals are pretty low but you might be able to.
Jeff
i have had two primes with working gps first one with c10kas sn, which i returned n exchanged due to stuck pixels after 2 weeks of usage.
second one is with c20kas sn also has working gps, but suffers from the reboot issue after the .14 update (waiting for the .15 update to be released which hopefully address the reboot issue).
but i can tell you that, dont expect to be able to use turn by turn gps navigation even when u get a prime with working gps.
your best bet would be to tether gps from your phone via blue tooth if gps navigation is what you are trying to do with the prime.
gd luck.
Interesting, so this is what ASUS defines as 'working.'
Hey guys, I need to take down these photos because there was a disclaimer in the email that said they shouldn't be posted. Oops . Sorry.
But it seems that locking 5-10 satellites at 20 or so signal strength is normal. And to not expect to be able to hold that lock if you move.
Thanks for posts.
I have had as many as 15 sat,s with locks on 10 of them accuracy to 24.2 feet in the house than the very next day I can maybe only get 2 sats and no locks. I think its very location and weather dependant.
ohwell said:
I have had as many as 15 sat,s with locks on 10 of them accuracy to 24.2 feet in the house than the very next day I can maybe only get 2 sats and no locks. I think its very location and weather dependant.
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Click to collapse
No its called the alumnium back is such kryptonite to GPS signals thats its always on the edge of locking and not locking which is also the reason when it moves it cannot stay locked. Think of it like listening to a radio station in your car and your driving out of state and you start losing the station cutting in and out fading out etc....
alanhzl said:
i have had two primes with working gps first one with c10kas sn, which i returned n exchanged due to stuck pixels after 2 weeks of usage.
second one is with c20kas sn also has working gps, but suffers from the reboot issue after the .14 update (waiting for the .15 update to be released which hopefully address the reboot issue).
but i can tell you that, dont expect to be able to use turn by turn gps navigation even when u get a prime with working gps.
your best bet would be to tether gps from your phone via blue tooth if gps navigation is what you are trying to do with the prime.
gd luck.
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That doesn't work with all phones. Definitely doesn't work with Tmobile galaxy s2.
Sent from my SGH-T989 using xda premium
GPS Test
Sorry wrong thread, please delete
GPS will never be as good as on a phone with the Prime. Why do people still think sending it n will somehow fix it?
I want to add to the OP. Since last week, Aaron from ASUS took more screenshots for me, this time while he was driving to work. The TF201 he used had about 20-30 signal strength while driving about 30 MPH. Again, really impressed with this new hotline. I'm not a fanboy. This is my first tablet and android product. But it's really cool that Aaron actually knows me by name and responds very courteously to my concerns.
I am gonna test mine today for you guys. My new Prime, had many lol. Gets 12-15 Sats easy while in my house even on rainy days. With the wifi off. Gonna take it with me today for a ride and see how it does. I will take a picture too of course proving i am in the car driving.
For me the GPS does not matter. But testing is the fun part.
First off, I think it's an awesome tablet, nice screen, damn quick, and custom rom running, it's great BUT as we know wifi/gps issues. I'm not jumping ship to the iPad because personally I think i'll probably end drowning than be saved, but let's not turn into ipad vs prime and whatnot.
I pretty much have 1 day left to return the prime to the store and I'm not 100% sure what to do, although I feel like I'll probably end up sticking with it as I'm not entirely convinced the TF700 will be that huge of a difference.
GPS: Nonexistent, couldn't get a lock at all:
Bluetooth: I tried sending some photos from my nexus while streaming pandora on the prime and it seemed ok but when accessing a page on tapatalk it felt like it was slower. I don't have a bluetooth mouse, or headset to test it better.
WiFi
I'm not exactly sure if my tablet is suffering from the WiFi weakness.
Here is the scenario:
I have two ap's at home on 2 different channels. One on first floor and one in basement.
I was pretty much right in the middle of them and I ran WiFi analyzer on both my galaxy nexus and the prime and to my surprise both had very similar dbm and both had very similar speed test results.
My galaxy nexus was averaging at about -80 dbm
My prime was averaging at about -70 dbm or so.....
My laptop was no surprise better.
BUT at work:
I'm using a tenants AP, it's a bit strange. (I work as security and yes they gave me permission and the key to use it)
Galaxy Nexus will average at about -89 dbm and it will have enough WiFi bars showing in blue and i will be able to use the connection and browse around.
Prime will average at about -80 dbm but it will not catch a connection for me to browse, the first and/or second bar will either stay gray or it will just drop the connection completely.
Meanwhile my laptop is fine. There is an occasional drop of connection on both nexus and laptop but I feel like the AP is to blame.
But then why isn't the prime getting a lock enough for me to browse even though dbm is better?
Any ideas? Is this a keeper?
Down the road I'm planning to get a dock for it aswell but not sure any issue would really affect my experience there.
Just return it if you are unsure then if you have regrets you can buy another
Sent from my PG86100 using Tapatalk
Return it! This thing is just a ticking time bomb, and all Asus does is say hang in there, a fix is coming, meanwhile your 30 days are up in smoke and you have no choice but to keep it.
I wouldn't feel this way if the first Prime I bought didn't have a washed out screen along with all the other defects. Upon contacting Asus they basically told me to return it, so I did. I got a C2O model, champaign color, 64gb. It had gorgeous, vibrant colors, no light bleed, GPS that worked somewhat, wifi that was acceptable but still had the wifi/bluetooth problem.
Eight days later I was at a Chicago Rush game so my daughter could get her Spirit award for cheer. I was sitting in my seat, wiped my screen off because I wanted to record the event and noticed when the light shined on my screen what looked like very fine scratches on the black bezel. Upon further examination I noticed if I rotated my prime the scratches had a rainbow effect. In my head I went OH NO!, I am a jeweler and know what rainbow flash means, stress cracks.
This occurs all the time in gemstones, they get stressed during cutting or mining and the stress can get much worse or break, and thats whats happening to a lot of peoples Primes, while docked. Stress is causing their screens to break, which Asus chalks up to user abuse, BS. I treat my "Toys" with care, I don't have a lot of money to blow on thi stuff so it needs to last. I sold my First gen Ipad a month ago to help pay for this thing.
Good luck in whatever you decide, I know I loved my Prime but, man, I would be pissed at myself for seeing all the warning signs and not taking heed.
I'd return this one. Gary says something is coming in a couple of weeks....repair parts are arriving at ASUS....
I'd give ASUS about a month, first to see what the surprise is, and to give ASUS a chance to get any "changes" into inventory. Then buy your new one.
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
demandarin said:
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
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I have also had mine since christmas (BCOKAS serial) and honestly.. I have had nothing to complain about. It has gotten wifi everywhere I have wanted it to, the gps is there when I am outside (not that id ever use my tablet for gps), and the screen is b-e-a-utiful and SUPER bright. I bought the keyboard dock to go along with it, and the battery life is outstanding. I can use this baby all day and still have some battery life left when I go to bed.
In the end, though, it comes down to personal preference. ASUS has made a statement that there are repair parts coming... so worst comes to worse you can send it in to them.
Return it.
Either for exchange where hopefully you will get an additional amount of time to play with it and decide, or for cash.
If for cash you may have to wait a while for another to show up if you decide you can't live without it, or you can buy something less stressful.
I have finally decided that without the right software and ability to take handwritten notes properly that I don't care how cool, amazing and sexy the hardware is (and oh boy is it gorgeous hardware, especially with (then without, then with, etc) the keyboard dock. It just doesn't work regarding my use cases and specific needs.
Damn shame.
I can't say I didn't expect these responses. But ill admit it's a rough choice. If asus gets new parts I'm hoping they won't their customers in the dark.
I was quite shocked at the results from wifi range on phone and tablet and I think I'm kind of lucky.
Mine is a C10K serial. I'm not exactly how top notch the wifi is suppose to be so I don't have much to compare to but when comparing to my phone that gets great wifi reception, results are almost identical which simply makes me believe its fine.
If the screen cracks, well I bought warranty for a reason. Ultimate decision will probably be tomorrow morning and ill see how I feel when I pick it up
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
YoMarK said:
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
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Let me ask you if they'll know or check :-D
I never noticed a problem with the TFP WiFi when I had one. Granted, I wasn't comparing side by side with another device - I was just using the TFP, and WiFI signal never bothered me.
Totally ignoring the comparison with your Nexus, does the WiFi connection cause you trouble? If so, return it. If not, keep it and enjoy.
Coderedpl said:
Let me ask you if they'll know or check :-D
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I've heard that the serial number is uploaded to them when you unlock.
robertg9 said:
I've heard that the serial number is uploaded to them when you unlock.
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Yea it is, but i registered it, and ended up not liking it later
Coderedpl said:
Yea it is, but i registered it, and ended up not liking it later
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Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
h3ckman said:
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
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The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Coderedpl said:
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
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Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
h3ckman said:
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
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Last day tomorrow.....I still don't know, was on hold for 30 minutes with asus and nobody ever answered, will try again tomorrow.
I finally got one on number 6 that gets good WiFi I'm not letting this go but Bluetooth does drop WiFi down from 18mb/s same room as router Bluetooth takes it down to 3-4mb/s. So I go from 18mb/s down to 3 or 4mb/s with Bluetooth. I don't use Bluetooth that much though.