Data plan on upgrade - AT&T Samsung Galaxy Note I717

I currently have an infuse 4g and still have my unlimited data plan. I know a couple of ATT reps are on the forum here, do you know if I will be able to stay grandfathered into unlimited data if I upgrade to the note? I was able to when I upgraded from my captivate to the infuse, really hoping I can with the note.
Sent from my SGH-I997 using xda premium

From what I understand, yes, but your safest bet is to go into the store to preorder to make sure it happens (I think). I've also read you want to be sure to call customer service when you receive your phone and talk to them BEFORE you activate -- I guess some people have also lost unlimited data this way.
Still kicking myself for dropping my unlimited data last summer to "save money" for vacation

I wont be preordering, as I need to wait for summer to build up some excess cash. Ill be using my dad's upgrade, then switching the phone to my line. There isn't LTE in my area yet, but I know there will be in the future, and I don't want any caps if at all possible. I usually use at least 2 gigs a month already, and the hspa+ in my area is really only marginally faster than 3g. Once I'm on LTE I know that I will definitely use more than 3 gigs a month, so hopefully I will be able to keep unlimited.
Anybody who has unlimited and is upgrading, please weigh in to confirm.
If I can't keep it, I may try to convince my parents to switch to sprint where I can have unlimited and stay future proof as data speeds increase.
Sent from my SGH-I997 using xda premium

welchertc said:
I wont be preordering, as I need to wait for summer to build up some excess cash. Ill be using my dad's upgrade, then switching the phone to my line. There isn't LTE in my area yet, but I know there will be in the future, and I don't want any caps if at all possible. I usually use at least 2 gigs a month already, and the hspa+ in my area is really only marginally faster than 3g. Once I'm on LTE I know that I will definitely use more than 3 gigs a month, so hopefully I will be able to keep unlimited.
Anybody who has unlimited and is upgrading, please weigh in to confirm.
If I can't keep it, I may try to convince my parents to switch to sprint where I can have unlimited and stay future proof as data speeds increase.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Just so you know before you go making big decisions, there have already been speculations of Sprint stopping their unlimited plans for LTE phones. And since WiMax is now dead, their other 4g phones will be relegated to their current coverage with no expansion, which isn't that great IMO. I also think they will not be grandfathering people from their current unlimited plans as they didn't with the hotspots. Other carriers carried over grandfathered plans on hotspots and so they did with phones but sprint just said, Sorry we don't offer it anymore and all the sudden people lost unlimited data. Though they did offer people relatively cheap options to buy out of their broadband contracts it still blows

If you're not using your own upgrade to get the Note then there should be no worry of losing the unlimited data from upgrading your dad's line. I would definitely call customer service and let them know before you put your SIM card in the note. Tell them what you're doing and that you want to make sure you don't lose your unlimited data when activating the new phone.

this phone so far is not able to be pre-ordered in any AT&T store (unless they changed in the last 4 hours.)
Liq is correct, i spoke with a gal at AT&T Premier support whilst i was pre-ordering the Note on the AT&T Premier website and she wrote down on my "file" that i am mostly concerned with losing my grandfathered-in unlimited data plan. she said as long as i call them back after i receive the Note in the mail and have THEM activate it that i will not lose the grandfathered-in unlimited data plan. to activate it yourself is where you can lose the grandfathered-in unlimited data plan...total crap IMO but there it is.
tx --- art.

welchertc said:
I currently have an infuse 4g and still have my unlimited data plan. I know a couple of ATT reps are on the forum here, do you know if I will be able to stay grandfathered into unlimited data if I upgrade to the note? I was able to when I upgraded from my captivate to the infuse, really hoping I can with the note.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Yes grandfathered, different data plan / billing code to support LTE but still unlimited none the less. Also the LTE android devices usually have visual voicemail like the iPhones included in the data plan unless you request to opt out of it.
- Dan
---------- Post added at 06:30 PM ---------- Previous post was at 06:24 PM ----------
ARTAQaf said:
this phone so far is not able to be pre-ordered in any AT&T store (unless they changed in the last 4 hours.)
Liq is correct, i spoke with a gal at AT&T Premier support whilst i was pre-ordering the Note on the AT&T Premier website and she wrote down on my "file" that i am mostly concerned with losing my grandfathered-in unlimited data plan. she said as long as i call them back after i receive the Note in the mail and have THEM activate it that i will not lose the grandfathered-in unlimited data plan. to activate it yourself is where you can lose the grandfathered-in unlimited data plan...total crap IMO but there it is.
tx --- art.
Click to expand...
Click to collapse
Not always the case, but when it does happen is usually for 1 of 2 reasons. 1.) you just put your sim card in the new phone and never called at&t to have the IMEI number updated on your account and the correct corresponding unlimited data plan added changed over. P.S. Galaxy note requires a LTE SIM... (SIM ONLY SHOWS GLOBE DOESN'T SAY AT&T ON IT) 2.) You upgraded online, especially when through a third party such as Amazon, and didn't pay attention to the radio buttons and choose lets say 3GB instead of unlimited.

AEDan1977 said:
Yes grandfathered, different data plan / billing code to support LTE but still unlimited none the less. Also the LTE android devices usually have visual voicemail like the iPhones included in the data plan unless you request to opt out of it.
- Dan
---------- Post added at 06:30 PM ---------- Previous post was at 06:24 PM ----------
Not always the case, but when it does happen is usually for 1 of 2 reasons. 1.) you just put your sim card in the new phone and never called at&t to have the IMEI number updated on your account and the correct corresponding unlimited data plan added changed over. P.S. Galaxy note requires a LTE SIM... (SIM ONLY SHOWS GLOBE DOESN'T SAY AT&T ON IT) 2.) You upgraded online, especially when through a third party such as Amazon, and didn't pay attention to the radio buttons and choose lets say 3GB instead of unlimited.
Click to expand...
Click to collapse
I work for AT&T on the business side, and cosign what Dan says.
Sent from my hand crippling Epic 4g Touch

I Pre ordered online and the only way it would let me add the phone to cart was to select a data plan. Im grandfathered and lte personal smart phone unlimited was one of the options. Any guess to which one I picked. Lol.
Sent from my MB860 using XDA App

I had to choose a new data plan when I pre-ordered 2 of them on Sunday. Unlimited 4G/LTE personal data plan for $30/month was one of the options. So I chose that. There were about 5 other Unlimited plans available as well.

comma, i noticed several "unlimited" plans as well...i thought AT&T did away with those for new plans. is it just a play-on-words that they are stating that for a new data plan now??

commakazee said:
I had to choose a new data plan when I pre-ordered 2 of them on Sunday. Unlimited 4G/LTE personal data plan for $30/month was one of the options. So I chose that. There were about 5 other Unlimited plans available as well.
Click to expand...
Click to collapse
If you do it like this, you don't lose your unlimited data. Anyone who had unlimited data, and felt like they had to change to a 3 gig plan or something else simply missed the option.
The reason it makes everyone choose a "new" data plan, is because the system codes are different from unlimited 3g/hspa+ and unlimited LTE. (and unlimited iphone for that matter.)

ARTAQaf said:
comma, i noticed several "unlimited" plans as well...i thought AT&T did away with those for new plans. is it just a play-on-words that they are stating that for a new data plan now??
Click to expand...
Click to collapse
They only show up if you currently have an unlimited data plan, if you are not on unlimited, you will not see the options. Just like any new customers only see the 300MB/3GB/5GB Data, and not the 200MB/2GB/4GB data plans anymore for the $5 difference, which is a better deal anyways vs $10 additional regularly.
- Dan

Weird, I'm currently on a grandfathered unlimited plan, yet when I attempt to do a pre-order, there is no option for me to choose "unlimited" at all, just the limited plans... :/

Related

[Q] Will current 3G sim card work in Atrix

If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
Click to expand...
Click to collapse
You won't need a new SIM if you buy it off contract All they give you is the new phone
bfrank said:
If I buy off contract will I need to get a new SIM? I have an old $20 unlimited data plan that I dont want to lose.
Click to expand...
Click to collapse
you can buy off contract (out right), but if your $20 data plan is not for a smart phone. The system will automaticlly put you on the 2g data plan and you will lose your unlimited. Now if your $20 unlimited data is for a smart phone i would make sure that when you purchase the phone, talk to the rep and make sure that they still have you on the unlimited plan...there are way around this...hope this helps...
Currently using it on a Fuse on 3G
So the big issue is $20 per month plus ~$600 for the phone = unlimited data (2 years = $1080)
or
$25 per month plus ~$150 for the phone = 2gig per month (2 years = $750)
Currently using less then 2gig per month but thats with the Fuse....struggling with what to do but I guess we need to see real prices first.
if your on a smartphone unlimited plan, you are locked in for unlimited data on any smart phone... you have tol let the rep know that you have unlimited data when you get the atrix...
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Just curious, why haven't they detected my vibrant?
Sent from my SGH-T959 using XDA App
Because the Vibrant isn't one of the phones AT&T issues.
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Click to expand...
Click to collapse
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Although, AT&T royally ****ed me when I quit Radioshack(They cancelled my Employee Plan, and I lost all my benefits, they then went ahead and told me they have no record of me ever being a *customer,* so I wasn't entitled to the older plans.)
Again, this was a year ago; They might have changed things since then. I would call and ask.
Realistically, though, 2gb on a phone isn't the easiest thing to cap out.. Especially when the phone has built in Wi-Fi.
I am very interested the atrix and would luv to rid myself of the vibrant. I am going strickly american.
Sent from my SGH-T959 using XDA App
Milkshakes00 said:
This isn't the case. At least, it wasn't when I quit Radioshack a year ago.
All people on AT&T that had the original $20 unlimited data are entitled to it, for as long as they want. You just have to tell them you had it. They can check your plan to see if you previously had it, and if you did, will be able to keep it.
Click to expand...
Click to collapse
Right, if you had an old data plan you can keep it. But AT&T categorizes some plans as "non-smartphone" plans, and if you get an AT&T smartphone they will notify you that they are switching you to a smartphone plan. I know multiple people that had this happen to them, starting around November.
smeadow said:
I have the vibrant on a at&t unlimited plan that's non smartphone. Will I be detected & upgraded with the atrix 4g?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Rastor said:
If you are on a non-smartphone data plan and get an Atrix it is extremely likely that AT&T will detect you and require you to switch data plans.
Click to expand...
Click to collapse
Correct.
I still have my unlimited data plan from my first Tilt... used it for my Tilt 2.. and I plan on getting the Atrix 4G.
I assume I'm safe as long as I tell/remind/make sure with them, correct?
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
AllTheWay said:
Yes because the AT&T system will automatically add a smart phone data plan. There is no way around it. Trust me
Click to expand...
Click to collapse
Nope, you're incorrect.
If Atrix has a new simcard format, and will force u to get a new simcard, then perhaps.
If standard old sim works with Atrix, you will NOT be upgraded/changed.
This topic was around for a long time, and I'm tired of seeing this. I've been using my simcard for about 5 years now, coming from HTC Kaiser to TouchPro to TouchPro2 to NexusOne to Captivate. Same 1 simcard. Same $20/unlim data.
In fact, I called AT&T (about a different issue) and decided to ask them outright about this policy. They specifically told me that they will not change your account to a more expensive data plan by themselves, unless you ask them to. So I asked (off the record) whether it's ok that I keep the same simcard and using same data plan (i use up around 2-6GB per month data) as I sell/buy my phones off contract. They said they don't care, unless they want me to change it, they won't.
So, 5-6 years with AT&T and 5 (soon to be 6) phones I changed tell me you're wrong.
My advice: sell your N1/captivate/g2/whatever, add $100/$200, get Atrix off contract, plop in the old simcard, never tell AT&T about it, and live happy.
DarkDvr said:
Nope, you're incorrect.
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Click to collapse
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan. I did, swapped SIMs, and in less than a day I got a text saying I had been switched to the 2 GB DataPro plan.
AT&T does IMEI scans, and if they are pretty good at telling which phones are smartphones. It's not 100% perfect, but pretty good.
That being said, there should be no reason that you need a new SIM for the Atrix unless you have a REALLY old pre-3G SIM. But, don't count on being able to keep a non-smartphone data plan.
stoli412 said:
There's a ton of evidence to the contrary, including my own experience. I bought an N1 outright and signed up for AT&T service. At the suggestion of a friend, I went into the corp store with an unlocked feature phone so I could sign up for the $15 unlimited data plan.
Click to expand...
Click to collapse
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available. I got this plan many years ago, before iPhone, and just kept renewing my contract on the same terms, which AT&T was happy about. A year ago they already started doing away with unlimited plans, yet they gladly renewed my contract with unlimited data, even though I used the contract extension subsidy to get a new TouchPro2 from them, right from their store.
So maybe the moral here is that if you have the old plan with unlimited data - u can just keep extending it every 2 years without trouble. Cannot do that for new contracts.
stoli412 said:
But, don't count on being able to keep a non-smartphone data plan.
Click to expand...
Click to collapse
Oh, I've counted on that for last 5 or so years, and don't see why I can't in the future =)
DarkDvr said:
Big difference being that you actually tried to go and get this grandfather $15/mo unlimited plan, which is no longer available.
Click to expand...
Click to collapse
Maybe we have our wires crossed here. Data Unlimited for non-smartphones is still very much available and is $15/month. But if you try to use it with a smartphone, 95% of the time they're going to automatically switch you to a DataPro plan for smartphones once they do an IMEI scan. This is exactly what happened with me. I signed up with a dumbphone, and within a day of switching my SIM to my N1 I got a text saying I had been switched.
Now if you are grandfathered into the old unlimited smartphone data plan, the absolutely you should have no trouble keeping it when swapping SIMs.
xryousukex said:
I'm on a non-smartphone unlimited data on my milestone due to AT&T not recognizing the phone.
My thought process is to get a Bell version Atrix if they are the same hardware as the AT&T and flash AT&T's firmware when it becomes available. That way AT&T can't recognize the IMEI and make me get the higher data plan. I'm currently on $10 unlimited data since i have the unlimited text.
Anything wrong with this thought process? Just curious. Thanks!
Click to expand...
Click to collapse
I plan on doing the same thing! Just got to make sure you get it unlocked some way or another! thats really the only thing you have to worry about...

[Q] Is there any way to keep media net unlimited (not smartphone plan)?

I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
no more media net
you WILL get switched to a $25 plan
fincan said:
I have a 5-6 year old media net unlimited plan $20 from AT&T which I got when I was using a Motorola MPX220. After that phone I used unlocked smartphones (tilt - UK version and tilt2 - Australian version).
Is there any way to keep this plan after buying this phone? Can I be grandfathered in or is that only possible with the $30 data plans?
Click to expand...
Click to collapse
Buy the phone with no commitment and you can use it.
lsxrx7 said:
no more media net
you WILL get switched to a $25 plan
Click to expand...
Click to collapse
What plan is the $25 plan?
harolds said:
Buy the phone with no commitment and you can use it.
Click to expand...
Click to collapse
That is what I did. I have the same plan, if I get a contract I lose my unlimited plan.
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
okay so between James62370 and sl8125, one of you is spreading FUD.
it seems like for one person it works but according to another, it wouldnt. whats up with that?
i have a $10 unlimited data plan for messaging phones that i am currently using with a no commitment TILT2 and the phone prior to that was an iphone 2g.
so James62370, it works? if you buy the phone no commitment?
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
edgeicator said:
You wil get switched to a smartphone data plan if you use a smartphone they recognise the imei number of.
Click to expand...
Click to collapse
That's what I said. Anyways even some n1 user have been switched over. I am just one of those lucky one.
Sent from my Nexus One using XDA App
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
hgn842001 said:
Ok ... here is how you can see if you can keep your old plan:
Check the features you have on your line ... If you have a feature called "Smartphone Exclusion" then no matter what ... AT&T wont be able to put the required data plans on you line automatically (the $15 or $25 / month)
If you have unlimited texting for the family as well ... then by providing a non-smartphone IMEI for your line you can get unlimited internet for $10/month.
Click to expand...
Click to collapse
I can confirm this as well. I spoke to an AT&T rep last night and he explained to me that all of my phones have "Data Exclusion", and that even if I bought the Atrix at the 2-year contract price from AT&T's website, it would not be able to apply a smartphone data plan to my account. I have the Media Net plan on one number with the Tilt 2, and no data on line 2, and I bought the Aria for line 2 and they did not apply any data to it.
He did warn me that if I made any changes to the data features on any phone I MIGHT lose the data exclusion, and that if I bought a phone from an AT&T store the rep might screw up and add the data, since Data Exclusion is such a rare feature, but that if I bought online the system would just leave me alone.
Now I just need to know if "4G" data works on the old Media Net plans.
blognc said:
Now I just need to know if "4G" data works on the old Media Net plans.
Click to expand...
Click to collapse
Theres no real 4g anyways
just use the standard APN that was posted here for "unlimited tethering"
Since I have been on the phone with ATT for the last 3 days it has been one thing after another..first data issues coming from the iPhone they switched me over to a 2GB cap called them up they "fixed it" (basically added the smartphone pack. Yesterday got a few calls at work I let them go to VM...so i thought. Somehow my VM got messed up had to call about that. This morning I didn't get one text from anyone found a bit odd since me and the wife text a lot during work when we can. Checked online I had no text plan??? WTF!?? Called them up and guess what I had an older 1500 text plan they don't offer that so i cant get it...really?? come on ATT I just bought a phone no contract nothing should have changed.
So as of now everything seems ok, still working have a case open for my text plan and have gotten some credit back for the data stuff. But really i should have never gone through this whole mess when all I did was buy a phone out right and put my old sim in it.
sl8125 said:
No its possible. ATT will recognize your imei number and bump you to a data plan. You have to buy a phone that is not in ATT system such as bell version of atrix. Other wise no chance.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
AT&T recognizes the IMEI on all of their iphones. When I put my sim into my friends iphone, it asked me to update my data plan. Obviously, I did not...
It works on the Atrix, though I don't doubt if AT&T knew which phone I had, they would probably want me to upgrade. I asked a rep many years ago, they said I have some sort of legacy feature grandfathered in, but if I make any type of changes to my plan, I would lose it. I cannot remember what they call it. Thus I cannot purchase a phone with an AT&T contract. Pretty lame, but that has been my experience and what I have been told. Not all reps know what they are talking about.
I'm not here to argue with anyone. I know which plan I have, and I know I have an Atrix. All I did was take my sim from my old phone out and put it into my new Atrix and it works without complaining for me to upgrade my data plan.
However, I am not impress with the HSUPA speeds, and it seems everyone has the same issue whether they are on a $30 unlimited plan, or $20 medianet bundle.
I hope this helps, good luck guys!
Well, I don't see anything called "Smartphone Exclusion" in either of my lines (this is a 2 line family plan, only my phone has the medianet unlimited).
I guess I'll need to wait and buy a Bell Canada version of the phone?
If you are checking it online, it doesn't show as a regular feature. There is a link that shows "other features" ... or just call them up and ask if you have it.
I did upgrade one of my lines, they added $15 in the store. I just called them and got that off of the line, luckily the smart phone exclusion did not go away!
Sent from my MB860 using XDA App
The smartphone exclusion feature only covers you for your current device. If you put your SIM into a phone that Att recognizes as a valid smartphone that is different than the one you currently have on file, your grandfather status is gone and you get a smartphone data plan. Happened to a few people I know. No commitment pricing has nothing to do with it, since its in the Att terms of service, I think. If you are getting grandfather status back, the sales people are likely making exceptions.
i dont know but Mine too is media net plan since touch pro 2, nexus one, captivate and atrix.
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
Gervin said:
My co-worker complained to AT&T and they grandfathered him into the unlimed data plan.
Click to expand...
Click to collapse
Did he buy the phone subsidized or off the contract? And can you learn if he complained after he got the phone and AT&T automatically switched him to the limited plan?
Thanks in advance

AT&T One Upgrade - Data 'Unlimited' vs. 3GB

Just about to pre-order a One, and I'm stuck on trying to understand what 'data unlimited' means as compared to the 3GB plan. I did get grandfathered to an unlimited plan when I transitioned to my Inspire, but in the past 2 years there hasn't been a single month where I exceeded 2GB. Wondering if y'all have any advice.
Keep your grandfathered unlimited data, NO reason not to.
I'm on Premier, but when I tried to order mine, the website wouldn't give me the correct price for the phone if I kept my current voice and data plan.
I went into a store, and during the process they told me the system said unlimited plans were not allowed with this device. They called to make sure I am able to keep the unlimited data. Whoever they called annotated my account saying I could keep it, but it has to be reapplied after I get the phone (as was the case the last couple of times I upgraded).
From my SGS2 with Tapatalk
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?
HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
If I recall, LTE unlimited data plan cap is 5GB.
yep. If your on att, always keep your unlimited. Only way to lose it is if they accidentally upgrade your data plan to 3gb or whatever data, or move you to the mobile share plan.
BillTheCat said:
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?
Click to expand...
Click to collapse
You should be able to keep your data plan regardless of how you order, but as someone else mentioned, the "unlimited" data plan is only unlimited until you are throttled at the 3 gig mark (I do believe its 5 gig for LTE users), at which point you drop to 2G speeds (and let me tell you, 2G is not fun) for the remainder of your billing period. If the Premiere site isn't letting you keep the plan, then you should be able to call and place the same order over the phone with a rep, and the rep should be able to retain your data plan. Otherwise, if you remove the data plan, even accidentally, you cannot get it back, so be very careful about what you click.
AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.
Im with O2 Uk
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:
snowblind2142 said:
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:
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You clearly know nothing of the people in the US that run 90-150 gigs per month off of their unlimited LTE data plans.
I used to have unlimited when I had a BlackBerry years ago but when I switched to the Samsung Captivate I had to change the data plan and I lost it. I've had 2 a month ever since and I always have to monitor my data with 3g watchdog. Thinking about changing it to 3 GB when I pre-order the HTC one since it's only $5 more a month.
Sent from my SGH-I777 using Tapatalk 2
Didn't want to take a chance of loosing my grandfathered unlimited data plan so I went to a corporate store yesterday and placed the order there for upgrade of phone only. They also included the media link which was out of stock yesterday afternoon but was restocked later in the evening online.
Keep the unlimited. I use up a lot of data on Plex app and DirecTV alone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
prjkthack said:
You should be able to keep your data plan regardless of how you order... AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.
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Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device. ​
I presme that's the right one, yes?
I am in the same position. I have the unlimited plan and I'm thinking about getting the HTC One.
I will not give up my plan because I regularly go over 3gb. I received the text message threatening to throttle my speed after 3gb but never really noticed the difference after 3gb.
I remember when I was upgrading to the iphone 4 back in 2010 I had the choice of keeping unlimited data or drop to 2GB and save $5 a month. At the time I was not even close to 2gb so I dropped down to save some $$.
Fast forward to 2013.
I do about 6GB a month. Without even trying. LTE was a game changer.
I regret giving up my unlimited data.. They even raised the throttling to 5GB.
I ordered online but before doing so I talked to representatives. They told me if I ordered it but called them before activation they can make sure that you don't lose the unlimited data. I have backup in the form of a chat online with their representative just in case they try to not honor their word.
BillTheCat said:
Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device. ​
I presme that's the right one, yes?
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Click to collapse
Looks right to me.
At&T throttle?
ATT has threatened to throttle my unlimited every month for the past year or two. I always get the same two messages and it never happens. At least not that I can tell. I'm sure they do throttle, but it's never actually happened to me. I run speedtest pretty regularly and Netflix never has any trouble.
Never let them take away your unlimited data. They will have to pry it from my cold dead hands.

Changing from unlimited to LTE plan

Got my HTC One yesterday and this morning I get a text from AT&T saying "Did you know an eligible data plan is required for your LTE device? Please call 611 to select a plan and establish your LTE data connection today".
I've had an unlimited plan for years, although I don't use GB's worth of data each month (use Wifi at home and at work). Do I really need to switch over to one of those plans?
You need to call and get them to switch you to an unlimited LTE plan. I had the same when I came from an iPhone. You are grandfathered so if they give you any trouble remind them. But they should be able to get your taken care of. You will get those messages until you switch
joshuadjohnson22 said:
You need to call and get them to switch you to an unlimited LTE plan. I had the same when I came from an iPhone. You are grandfathered so if they give you any trouble remind them. But they should be able to get your taken care of. You will get those messages until you switch
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Thanks, appreciate it.
Yup same thing here, keep the unlimited, they just changed the name
UMGixxer said:
Yup same thing here, keep the unlimited, they just changed the name
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Actually on a iPhone data plan throttling starts at 3gb. On Lte plans it starts at 5
Sent from my HTC One using xda premium
Just adding my voice to the choir - when I got my One XL last year, I was able to keep my grandfathered unlimited data, even on LTE.
Jealously clutch it to your chest until they pry if from your cold, dead hands. I keep waiting for AT&T to go the Verizon route and demand you pay the off-contract phone price to keep unlimited data, but so far, it isn't happened.
hugebulge said:
Actually on a iPhone data plan throttling starts at 3gb. On Lte plans it starts at 5
Sent from my HTC One using xda premium
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Actually it does NOT with the grandfathered unlimited plan. :good:
Teklock said:
Actually it does NOT with the grandfathered unlimited plan. :good:
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It does on my grandfathered unlimited plan. I switch between Lte and hspa apns to get 10gb unthrottled every month. You must have a special magic plan that has no throttling
Sent from my HTC One using xda premium
hugebulge said:
It does on my grandfathered unlimited plan. I switch between Lte and hspa apns to get 10gb unthrottled every month. You must have a special magic plan that has no throttling
Sent from my HTC One using xda premium
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I'm not sure about "special magic", but i can tell you my Premiere unlimited plan i've had for over 10 years does not throttle.
Teklock said:
I'm not sure about "special magic", but i can tell you my Premiere unlimited plan i've had for over 10 years does not throttle.
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Same here 9 years. Everyone else gets throttled on unlimited plans
Sent from my HTC One using xda premium
Everyone on an unlimited plan gets throttled, there are no longer unlimited plans, BUT AT&T makes exceptions for some people, and some people don't see any throttling at all. I don't know what warrants this exception to the rule, but "unlimited" is simply a word now and only means unlimited to a degree, everyone is supposed to get throttled (3GB at 3G, 5GB at LTE).
Call AT&T and have them switch you from the regular unlimited plan to the LTE version. They should keep your unlimited in tact.
prjkthack said:
Everyone on an unlimited plan gets throttled, there are no longer unlimited plans, BUT AT&T makes exceptions for some people, and some people don't see any throttling at all. I don't know what warrants this exception to the rule, but "unlimited" is simply a word now and only means unlimited to a degree, everyone is supposed to get throttled (3GB at 3G, 5GB at LTE).
Call AT&T and have them switch you from the regular unlimited plan to the LTE version. They should keep your unlimited in tact.
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Thanks they did transfer me to unlimited LTE no questions asked. A few months ago when I was on the road for a few weeks I did use up a lot of mobile data and I did get a message saying I was going to be throttled. I believe I got that after using about 3GB.
I have unlimited + 200 texts, and I was told that they couldn't let me keep the 200 texts and upgrade to LTE unlimited. I would have to get unlimited text for an extra $10 to get LTE
pokey9000 said:
I have unlimited + 200 texts, and I was told that they couldn't let me keep the 200 texts and upgrade to LTE unlimited. I would have to get unlimited text for an extra $10 to get LTE
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Utter bull****.
CocheseUGA said:
Utter bull****.
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I guess so. I called CS and they supposedly were able to split it into a $30 unlimited LTE + $5 200 text plan. I'll check my account later to make sure this was the case.
Make absolutely certain that, after changing over to the LTE unlimited plan that they don't screw you over. They took mine away after I had been swapped to it. I checked the account the next day and saw that my unlimited data was removed and called them and got it re-enabled.
After I upgrade/change features I ALWAYS check on it. I absolutely do not trust AT&T.
Currently rocking a Marble White SAMSUNG SGH-I747... next one will be an HTC ONE!

HTC One & Medianet

So I got my One yesterday and got the new SIM card provisioned. I woke up this morning with a text message saying my device needs an LTE data plan and to call customer service. I don't need LTE and sure don't want to give up my unlimited data for $20 a month. After adding a MediaNet APN everything has been working fine. So are AT&T just being their normal typical self and trying to get me to upgrade when I don't need to?
What phone are you coming from? If it wasn't an lte phone the message is prolly just them saying you need to be on the lte unlimited plan. Same thing happened when I switched my wife from an iPhone to my old one x. You'll be able to keep your unlimited
Sent from my Nexus 7 3G using xda premium
Bladerunner1825us said:
What phone are you coming from? If it wasn't an lte phone the message is prolly just them saying you need to be on the lte unlimited plan. Same thing happened when I switched my wife from an iPhone to my old one x. You'll be able to keep your unlimited
Sent from my Nexus 7 3G using xda premium
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Coming from an Inspire 4G. I wasn't aware they had an unlimited LTE plan?
Medianet only works on nonsmartphone/phone that att doesn't recognize. In this case, they probably know you are using smartphone and probably will change it to one of those regular data plan
longdongsilver said:
Coming from an Inspire 4G. I wasn't aware they had an unlimited LTE plan?
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Well... it's "Unlimited" meaning that you get 5 Gigs of full speed data and then when you reach that cap, you get throttled back.
There are ways to work around the throttling though.
You're not provisioned on AT&T's end to have LTE yet. I had the same problem going from my S2 to the S3 last year in June. It took like 5 minutes to fix. Just make absolutely certain that they put you on the Unlimited LTE plan. If I had not checked mine after they did it, I wouldn't have caught that they put me on 5 Gig plan instead of my unlimited plan.
Thanks for the info guys. I have been on this data plan going back to the original Samsung Blackjack. Have used it with the BJ, BJII as well as Inspire 4G. I know the plan works on my phone. If they give me any grief about changing data plans I will post my trip report here. Hopefully it was just a canned message they send out to scare people into giving up their unlimited data :good:
longdongsilver said:
Thanks for the info guys. I have been on this data plan going back to the original Samsung Blackjack. Have used it with the BJ, BJII as well as Inspire 4G. I know the plan works on my phone. If they give me any grief about changing data plans I will post my trip report here. Hopefully it was just a canned message they send out to scare people into giving up their unlimited data :good:
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Never, ever give it up. AT&T has not changed their grandfather policy yet. If they try to kick you off, raise hell and threaten to take your business elsewhere. (as a threat.)
Hunt3r.j2 said:
Never, ever give it up. AT&T has not changed their grandfather policy yet. If they try to kick you off, raise hell and threaten to take your business elsewhere. (as a threat.)
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If you are already on unlimited they should be able to bump you up to the correct plan without loosing the unlimited. I think... dont quote me.
Prime said:
If you are already on unlimited they should be able to bump you up to the correct plan without loosing the unlimited. I think... dont quote me.
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This is true.
OP, don't let them push you around. Stick to your guns and make sure you hold on to your unlimited data.
Hunt3r.j2 said:
This is true.
OP, don't let them push you around. Stick to your guns and make sure you hold on to your unlimited data.
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Click to collapse
I said dont quote!
AT&T's system should actually automatically bump you to the appropriate plan after a few days. They certainly don't offer MediaNet anymore, and neither do they offer a compatible "unlimited data" plan to transition you over to. In order for you to keep any kind of unlimited plan at this point, you need to have had the $30 unlimited data plan that was offered after the MediaNet plan was no longer offered. Even the $30 "unlimited data" plan is not really unlimited as it is throttled after 5GB.
I'm surprised they didn't catch you when you got your Inspire 4G. But, that was also a 3G phone that had a plan compatible with those previous phones you listed.
LTE phones have special plans (not really special but has a different name), which is why you are getting that text message. Watch your account/bill. It'll switch you over automatically if you don't do it manually first.

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