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Short story: Best Buy no longer allows "3 lemons = new phone". One of the best benefits of their insurance plan is gone...
Long story:
About 2 months ago. My girlfriend decided she wanted her latest Evo 4G (already a refurb from Best Buy.) turned in for another because of the screen separation issue that started to creep up slowly. We took it in under our Black Tie Insurance plan which, at that point, we loved. showed them the issue, got it shipped off. Few days later, got one in return. As soon as I saw the phone, I could tell this one was having the same issue I just returned the other phone for. I instantly told them that this one was going to do the same thing and wanted it returned, before even activating it. They said OK, shipped back again. (2 times now.) few days later, the other comes in. I check the screen...and **** you not, screen was doing the exact same thing. I had written down the previous serial just to make sure they weren't 'effing with me. nope, they didn't match. So, I show them, they are wishy washy about it but take it back and left huge notes in capital letters "SCREEN COMING UP, DO NOT SEND ONE LIKE THIS". So, we wait again. (3 phone.) Few days later, get the call. Go in, look at phone... and as SOON as she opens the box, without even taking off the protective film I could tell it was screwed up. Not only was the bottom left hand corner coming up, like all the others. The whole bottom half of the phone was coming off. I verbally digressed "Are you ****ting me?" showed them the phone and they instantly go "Oh wow." it was that bad. I ask about the new phone policy and how I've had to ship these out 3 times, this being the forth. They state "We don't get new evo's anymore" I go "That's fine, a phone of equal value will work. She says she wouldn't mind a Design 4G, looking over specs, I personally feel it comes out as less than equal value, but she's fine with it. They state they don't have the policy anymore and it was removed at the beginning of the year. I, rather upset, state I've been dealing with this crap since November and just because I missed 3 crappy refurbs before their cut off shouldn't mean I have to suffer. Her suggestion? try Sprint. yeah. it's past 1 year, so that's a laughable suggestion... also, given that I'm paying you for insurance!. I asked to speak to the manager who suggested the same thing!. try sprint or keeping spinning the roulette wheel for a decent refurb. My only real option was the roulette wheel. This time, the Manager left notes, put a ticker on the glass of the phone with a huge ARROW pointing to the bottom of the phone that read "DO NOT SEND ANOTHER LIKE THIS EVER." Then, on the paperwork, stated my many attempts, how disappointed he was and how this next one better be checked multiple times before being shipped.
So, we picked up her phone tonight... all "seems" OK so far, guess I get to wait and see if the screen starts coming up or not.
I love how they just want to have a green light to do a sloppy job and not get hit with the consequence of it.
I personally will never again buy their insurance, after one of my old phones ended spending 3 trips and 5 months in their repair center ...
BB: good to buy, not support.....
Sent from my PG86100 using Tapatalk
megabiteg said:
I love how they just want to have a green light to do a sloppy job and not get hit with the consequence of it.
I personally will never again buy their insurance, after one of my old phones ended spending 3 trips and 5 months in their repair center ...
BB: good to buy, not support.....
Sent from my PG86100 using Tapatalk
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They are not good for support on **** I refuse to get insurance or black tie for almost any of their stuff. Their policies are awful and apparently they don't notify you of change which should be illegal
Sent from my PC36100 using xda premium
Well if they aren't going to give you a brand new phone, just keep sending the broken ones back and keep trying. Eventually they will realize it's costing them more in shipping costs than it would to just give you a new phone. Maybe try going to another Best Buy as well.
And I know exactly what you are talking about. I made a claim with Asurion in December, and it took 4 refurb evo's, that were all bad, and then they finally gave me a new 3D. The first two had screen separation, with one of them the glass was actually completely separated, like I could take my finger and lift the entire glass off the phone. The other two both had a broken vibrator out of the box, and both of them had two of the four touch button lights that weren't lighting up at all. I really can't believe they actually ship these phones out to people like this without a simple look-over to find issues like this.
Oh, how I love Sprint's TEP. My phones get fixed or replaced, no questions asked.
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
KB112 said:
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
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..... That's an Interesting thought.. I have no idea if that's the case or not.
KB112 said:
Does the HTC warranty start over with the "new" device you received? I mean it's a new to you device replaced under a repair, so I was just curious?
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Last year when Sprint finally gave me a new Evo after 5 bad refurbs, they told me the warranty would be 90 days OR the remainder of the 1 year from the original phone purchase date, whichever comes first.
sitlet said:
Last year when Sprint finally gave me a new Evo after 5 bad refurbs, they told me the warranty would be 90 days OR the remainder of the 1 year from the original phone purchase date, whichever comes first.
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That sounds like a pretty standard policy. I figured that might be the case.
Sent from my PG86100 using xda premium
I know at sprint sometimes is a game of chance on refurbished units back on the EVO days I had to swap my 2month old phone out due to blue spots in the screen they wouldn't fix it. Lol pain dealing with refurbished units sometimes you get lucky other times it is a gamble .
Lol I would rather keep my original phone and just repair it my self lol.
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
PatrickHuey said:
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
Click to expand...
Click to collapse
*runs up flight of stairs to smash screen*
Sent from my HTC Evo 3D using xda premium
eXplicit815 said:
Oh, how I love Sprint's TEP. My phones get fixed or replaced, no questions asked.
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Wait, can you tell me some about TEP's current policies? I chose bestbuy but I'm probably going to switch when I get my new phone. Last time I called about TEP was 3 years ago, so...
-Does TEP still charge $100 for broken phones?
-Does TEP give new or refurbished phones?
-If refurbished, is it at the store or does it take 20 years to arrive?
-With TEP, do they replace it no questions asked?
I knew bestbuy's prices were jacked up like **** but now the insurance... really...
Thanks
---------- Post added at 09:40 PM ---------- Previous post was at 09:37 PM ----------
PatrickHuey said:
lol, im glad this post is here because i actually have some clarification and this applies to me.
so i dropped my 3vo in water the other day for a split second, and it dried out just fine. this was about 2 weeks ago. i wasnt having issues at all until yesterday. apparently the digitizer is screwed so being an employee at best buy, i knew i had coverage and i bought the BTP out right so i had plenty of replacements. i took it in, and my buddy took a look at it and he confirmed the screen was wonky. but then he said it was rooted, and that they dont accept that. so of course i went outside and smahed the phones screen to bits to where both the inner and outer layer of the screen were shattered and you couldnt see the screen at all.
anyways, what i am getting at...
if the phone has water damage, or any type of replacement issues they pretty much rip the phone out and the only thing brand new you get back is the shell of the phone and they replace whatever is messed up.
but if the phone screen is completely shattered it is a instant replacement with a new phone, which is good because it "shouldnt" be a refurb. this is a new policy that is actually inside info.
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Click to collapse
Thank you so much. I hate having to wait a month before they replace the phone.
yousefak said:
Wait, can you tell me some about TEP's current policies? I chose bestbuy but I'm probably going to switch when I get my new phone. Last time I called about TEP was 3 years ago, so...
-Does TEP still charge $100 for broken phones?
-Does TEP give new or refurbished phones?
-If refurbished, is it at the store or does it take 20 years to arrive?
-With TEP, do they replace it no questions asked?
I knew bestbuy's prices were jacked up like **** but now the insurance... really...
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Click to collapse
As far as I know they only charge the fee if there is physical damage, water damage, or if it lost or stolen. If you take the phone to a corporate store with a repair center they will fix it for free and if it cannot be fixed then it is replaced with a refurbished phone. Personally I used to work for both companies and I think that TEP is much better than best buy's insurance policy.
Sent from my PG86100 using Tapatalk
It is amazing to me that we are on the verge of commercially available flexible tv, tablet,computer screens but no one can produce a phone screen that can withstand a two foot drop. Luckily I had best buy insurance and they are sending me a brand new phone since they have not been out long enough for refurbished ones.
Is there a deductible for best buy insurance?
kakepner said:
It is amazing to me that we are on the verge of commercially available flexible tv, tablet,computer screens but no one can produce a phone screen that can withstand a two foot drop. Luckily I had best buy insurance and they are sending me a brand new phone since they have not been out long enough for refurbished ones.
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Because TVs and Computer screens don't have digitizers.
chococrazy said:
Is there a deductible for best buy insurance?
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Yes, $100 or so I believe.
Edit: I've been corrected, no deductable.
chococrazy said:
Is there a deductible for best buy insurance?
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Nope
Sent from my EVO using XDA
No deductible. Just 10/month covers everything but full submersion
Dan_ said:
Because TVs and Computer screens don't have digitizers.
Yes, $100 or so I believe.
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There is no deductible, I work there.
Sent from my EVO using xda premium
chococrazy said:
Is there a deductible for best buy insurance?
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At least you did it early on(new!) and have BB insurance. Thats the main reason I went with them is the NO deductible unlike Sprints ****astic insurance.
Wow no deductable? That's a good deal.
Dan_ said:
Wow no deductable? That's a good deal.
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Yeah and if you buy out the program for the whole two years you only pay 169. Comes to 7 bucks a month with no deductible and unlimited fark ups...cant beat it. Sucks that a 2 foot drop shatters the face. I dropped my og evo right after it came out off a counter face first on tile floor and it didnt even scratch.
Best Buy insurance on the surface seems great but if your phone is lost or stolen they don't cover it. To me that is a deal breaker. I've had phones stolen or even cracked the screen and just filed and insurance claim and used the cracked phone as a developer device not the greatest thing to do but hell I paid for the phone and insurance every month so whatever. I will keep my sprint insurance. They cover everything best buy does without a deductible besides water damage and a cracked screen.
youngbreed said:
Best Buy insurance on the surface seems great but if your phone is lost or stolen they don't cover it. To me that is a deal breaker. I've had phones stolen or even cracked the screen and just filed and insurance claim and used the cracked phone as a developer device not the greatest thing to do but hell I paid for the phone and insurance every month so whatever. I will keep my sprint insurance. They cover everything best buy does without a deductible besides water damage and a cracked screen.
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Sprint doesnt have a deductible?? Thought they raped EVO lte owners with a 150 deductible now and 11 a month??
youngbreed said:
Best Buy insurance on the surface seems great but if your phone is lost or stolen they don't cover it. To me that is a deal breaker. I've had phones stolen or even cracked the screen and just filed and insurance claim and used the cracked phone as a developer device not the greatest thing to do but hell I paid for the phone and insurance every month so whatever. I will keep my sprint insurance. They cover everything best buy does without a deductible besides water damage and a cracked screen.
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How did you keep the phone....you're suppose to send it back unless it's loss or stolen otherwise it's insurance fraud... contributing to the increase in deductibles for everyone else... The deductible is currently $100 but increases to $150 soon...check my thread on my asurion claim
Sent from my EVO using XDA
From what i remember when I had to get a replacement, there was a $150 deductable on top of the monthly fee to get mine replaced.
chococrazy said:
How did you keep the phone....you're suppose to send it back unless it's loss or stolen otherwise it's insurance fraud... contributing to the increase in deductibles for everyone else... The deductible is currently $100 but increases to $150 soon...check my thread on my asurion claim
Sent from my EVO using XDA
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Yes you are correct let's drop the fraud talk tho pls. Just cause everyone always gets their panties in a bunch when it comes to that
chumphrey78 said:
From what i remember when I had to get a replacement, there was a $150 deductable on top of the monthly fee to get mine replaced.
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It shouldn't have been 150 as those prices haven't taken effect yet
Sent from my EVO using xda premium
Came here to see if there were any posts saying "B-b-b-but it has Gorilla Glass!!1!
Thankfully none yet. I have Sprint's TEP which for now is $8 a month but will be increasing to $11. It covers pretty much anything including water damage as I dropped my 3D in a bath while in an Ambien induced haze. Just paid $100 deductible and actually got a brand new phone, still had Hboot 1.40 thankfully since 1.50 was not downgradeable at the time
ckoadiyn said:
It shouldn't have been 150 as those prices haven't taken effect yet
Sent from my EVO using xda premium
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I think they take effect in four days. $11/mth and $150 deductible on a $549 phone seems kinda expensive for a refurb that probably has issues as well. That's why I am debating between Best Buy's service plan and Sprint's. I've never lost a phone or had one stolen either. I just think after 10 months of Sprint's service, you would have paid $260. The question is can you find a used Evo LTE for less than that? I think so.
Also, I like that BB tries to fix your phone...so, you don't get refurb issues.
ckoadiyn said:
Yes you are correct let's drop the fraud talk tho pls. Just cause everyone always gets their panties in a bunch when it comes to that
It shouldn't have been 150 as those prices haven't taken effect yet
Sent from my EVO using xda premium
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Why do we have to drop the fraud talk? It is fraud. I don't care if people get their panties in a bunch... It is stealing, defrauding, and lying.
Having said that. I use the Sprint insurance. I like having a "new" device NDAd to me. Saves me a lot of hassle with employees losing and or damaging their phones.
makavelisk said:
Sprint doesnt have a deductible?? Thought they raped EVO lte owners with a 150 deductible now and 11 a month??
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Click to collapse
That is true!! For that very reason I dumped Sprints TEP....
So many of these threads started, and 99% of the people who create them will not take responsibility for their actions. Do they really need to make an idiot-proof phone? If you can't take responsibility for your actions of dropping the phone (whatever the distance if it's a foot or 150 feet), you shouldn't make threads complaining that they're too easy to break. Can we lock this thread?
Best Buy insurance sounds nice but after the ordeal my girlfriend went through with them, and other horror stories I've read kept me far away...
Her phone screen broke (Epic 4G) and I finally convinced her to bring it in since she was paying insurance for it anyway. Well they had it for TWO MONTHS, and after frequent calls and instore visits (where they basically told her to F off) they finally got her a new device. Oh, and they gave her a refurb which had a loose screen with a lopsided bezel. The screen started acting up and wouldnt respond to touch and got weird colors within a week. They also lost the battery cover to her phone and they wanted her to pay for it (BB eventually replaced it). Thankfully the second refurb they gave her was fine and she dropped their coverage.
okay so i had my phone on the hood of my car and as it says it dropped off my car going around 40 mph from the fair (i had throw up all over me, dont judge me) well i just found it today and everything works except the screen, and there is major cosmetic damage but the funny part is it is only on the front (from the silver forward) does anyone know any place that sells a replacement super amoled screen and glass, and possibly the front frame?
Ghstudent said:
okay so i had my phone on the hood of my car and as it says it dropped off my car going around 40 mph from the fair (i had throw up all over me, dont judge me) well i just found it today and everything works except the screen, and there is major cosmetic damage but the funny part is it is only on the front (from the silver forward) does anyone know any place that sells a replacement super amoled screen and glass, and possibly the front frame?
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eBAY
shiftr182 said:
eBAY
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i don't even know where to begin looking....
theres been multiple threads discussing this issue already and you need to look up front glass and digitizer. gonna be upwards of $300+ so good luck
Ghstudent said:
i don't even know where to begin looking....
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Come on, really?
Its that hard to type "galaxy s3 screen replacement" or "galaxy s3 digitizer" in the search box on ebay?
You can call Samsung as well.
have you tried pulling the battery out and putting it back in?
cnstarz said:
have you tried pulling the battery out and putting it back in?
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its beaten up pretty badly... i think this is going to be a $200 fix..
Ghstudent said:
its beaten up pretty badly... i think this is going to be a $200 fix..
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lol i know, i was just trolling ._. okay, i'll leave now.
Is it rooted?
Ghstudent said:
i don't even know where to begin looking....
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Here's white...
http://cnn.cn/shop/samsung-i9300-galaxy-marble-white-full-digitizer-super-amoled-unit-p-15884.html
and here's blue...
http://cnn.cn/shop/samsung-i9300-galaxy-pebble-blue-full-digitizer-super-amoled-unit-p-15948.html
LOL @ being $290.
Dude, finish breaking it, stomp it, smash it, and claim through insurance. Now if you dont have insurance on your BRAND NEW GS3, then maybe you just dont deserve the phone.
Sent from my SAMSUNG-SGH-I747 using xda premium
uzii305 said:
Dude, finish breaking it, stomp it, smash it, and claim through insurance. Now if you dont have insurance on your BRAND NEW GS3, then maybe you just dont deserve the phone.
Sent from my SAMSUNG-SGH-I747 using xda premium
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i dont have insurance on the phone itself, however the home insurance apparently will cover it as a personal loss or something.
Lieu10ant said:
LOL @ being $290.
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first of all, I am not sure how you meant that but if you were trying to be a prick and say that it is funny you think i would have to pay $290 then you can go screw yourself with a cactus, second of all http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280908181615#ht_1866wt_992
Lieu10ant said:
LOL @ being $290.
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It's not just a digitizer. It's the digitizer, OLED display, and other electronics fused together (almost) permanently.
Home insurance will NOT cover your broken cell phone. Keep dreaming. Try not being so disconnected that you would leave an expensive cell phone on top of your car and not remember it. Beside the point, NEVER put anything on top of a car that you care about.
Always buy everything with Amex. Covered for anything for 90 days.
Sprint Insurance is a complete and utter rip-off.
Surprised homeowners would cover it.
This is why I bought an Otterbox Defender, I rather just invest in a new unsubsidized SGS3. Sell it for parts and use the extra cash towards the new phone.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
insight3fl said:
Home insurance will NOT cover your broken cell phone. Keep dreaming. Try not being so disconnected that you would leave an expensive cell phone on top of your car and not remember it. Beside the point, NEVER put anything on top of a car that you care about.
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UNLESS your parents are good friends with the person who manages the local insurance company in your area and they can pull some strings for you.
So here is the scenario:
last year i upgraded from the EVO 4g to the EVO 3D. with in the thirty days my phone had weird software issues so i got a brand new replacement for free through the store after talking with a sprint rep. two weeks after that i dropped the phone and the outer metal ring bent. i lived with it until about 2 months ago when i took it off completely. a month after that the phone refused to charge using a regular charger i had to connect wires to the battery and charge it that way.
i went into the store and told the sales lady it wouldn't charge she looked at the phone and said for me to call insurance to get a new phone because even though my issue was unrelated to the missing ring my phone was too badly damaged for her to touch it. (this is the same store where a year and a half ago i went to after i accidentally ran my phone over with my car "dont ask", they replaced it for free then.)
After the store visit i called sprint and spoke to one of their representatives and they sent me out a new phone for free. i noticed that the ring has a different design (i wonder why) but i have had this phone for 2 weeks and was about to go back to store because its a referb, the touch screen sucks and the bottom lights don't illuminate sometimes. right before i was going to bring it in for replacement it got wet and now im told they cant even open it for me so i can dry it off. the phone didn't turn on yesterday, today its okay. but i know i need a new touch screen at the very least as i can see layers of water in it.
to the question:
if i replaced the water indicators
1. the one on the battery
2. the one on the upper right hand corner
would they have to replace a phone that is visibly damaged by water even though the indicators don't show it? or could they just say no based upon what they see?
i know what i would be doing is morally and ethically wrong but i really do not care. so you can save your flaming for someone else.
if this doesn't work im going to have to replace the lcd screen my self.
First, good luck replacing the water sensors. Second, yes, they can still tell there was water even if you could replace the sensors. The board will show visible signs of water damage.
i know what i would be doing is morally and ethically wrong but i really do not care.
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It IS wrong. Water damage is not a hardware defect, and it not covered under the warranty. That's something YOU did to your phone, Sprint should not have to fit the bill to fix YOUR problem. That's what insurance is for. It's people like you that make everyone's rates go up.
alright thanks i'm going to replace the screen and what not myself, not because of what i am doing is wrong (i'm replacing the liquid damage indicators too) but i haven't taken a phone apart in a while and i'm looking for a challenge + it's cheaper for me to do that than claim insurance if they decided to check further than just looking at the indicators which they don't most of the time.
randomjon said:
alright thanks i'm going to replace the screen and what not myself, not because of what i am doing is wrong (i'm replacing the liquid damage indicators too) but i haven't taken a phone apart in a while and i'm looking for a challenge + it's cheaper for me to do that than claim insurance if they decided to check further than just looking at the indicators which they don't most of the time.
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Up here in the great white north ( Canada ) we don't have insurance available for our devices, replacement phones yah right, if you need a loner phone you pay $100, the only coverage we have is if the phone breaks itself, so count yourself lucky if you got 2 free phones:beer::beer::beer::beer:
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
Up here in the great white north ( Canada ) we don't have insurance available for our devices, replacement phones yah right, if you need a loner phone you pay $100, the only coverage we have is if the phone breaks itself, so count yourself lucky if you got 2 free phones:beer::beer::beer::beer:
Sent from my HTC EVO 3D X515m using xda premium
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Not when you factor in that you pay an additional 96 bucks a year just to have the coverage plus a hundred dollar deductible and a maximum of 3 claims a year. Just to replace a phone we can pay 125 for used off craigslist
p3tr0s said:
Not when you factor in that you pay an additional 96 bucks a year just to have the coverage plus a hundred dollar deductible and a maximum of 3 claims a year. Just to replace a phone we can pay 125 for used off craigslist
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Ok I would be happy to pay 96 bucks for coverage, if I break my phone well what our providers do is count how many months you have left on you contract, which is normal 3 years, and they want about 20 bucks for each month left on your contract plus the cost of a new phone, average cost $ 900 . They bend us over up here and give it to us really good, that's why we all whimper up here.
This threads title: "Is it possible to Defraud my insurance"
Really bro?
flashallthetime said:
Ok I would be happy to pay 96 bucks for coverage, if I break my phone well what our providers do is count how many months you have left on you contract, which is normal 3 years, and they want about 20 bucks for each month left on your contract plus the cost of a new phone, average cost $ 900 . They bend us over up here and give it to us really good, that's why we all whimper up here.
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You can't buy one used? Thats why I use Craigslist... I can get a used 3d for like 125-150. Granted our prices are probably a lower on the used market as well. Plus our contracts are only 2 years....
xblackvalorx said:
This threads title: "Is it possible to Defraud my insurance"
Really bro?
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NOT REALLY BRO. water damage is covered under insurance, i'm trying to avoid making a claim to the insurance altogether. i don't want to pay them 100 bucks for a new phone, the only reason i pay for the insurance is for sprint to fix the phone when it breaks or if it is stolen. which has never been a problem before. i want to know under what circumstances will sprint replace a phone with water damage for free.
I know when i was with Verizon i got a free replacement with a water damaged phone because the damage to the phone was the physical charging port not connecting with the motherboard, and i proved that humidity could have caused the water damage indicators to show that the phone was water damaged. i had to argue for a while but it beats buying a new phone.
the point now is moot, seeing as how i'm going to fix the issue myself.
sucks about Canada though sorry to hear that.
i'm paying 96 dollars a year i should be entitled to a free replacement of the phone. or the company could set up insurance tiers, like car insurance. where you can eliminate your deductible but pay a little more per month for the insurance. i know i'm comparing apple to oranges but that's just my two cents.
p3tr0s said:
You can't buy one used? Thats why I use Craigslist... I can get a used 3d for like 125-150. Granted our prices are probably a lower on the used market as well. Plus our contracts are only 2 years....
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Craiglist or kijiji but again people will sell a used phone for $250, everything is more expensive up here, smaller population even though our dollar is at par.
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
Craiglist or kijiji but again people will sell a used phone for $250, everything is more expensive up here, smaller population even though our dollar is at par.
Sent from my HTC EVO 3D X515m using xda premium
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Yeah but you have free healthcare and cleaner air. Not to mention lower population density and your Mounties are waaaaay cooler than our police.
randomjon said:
NOT REALLY BRO. water damage is covered under insurance, i'm trying to avoid making a claim to the insurance altogether. i don't want to pay them 100 bucks for a new phone, the only reason i pay for the insurance is for sprint to fix the phone when it breaks or if it is stolen. which has never been a problem before. i want to know under what circumstances will sprint replace a phone with water damage for free.
I know when i was with Verizon i got a free replacement with a water damaged phone because the damage to the phone was the physical charging port not connecting with the motherboard, and i proved that humidity could have caused the water damage indicators to show that the phone was water damaged. i had to argue for a while but it beats buying a new phone.
the point now is moot, seeing as how i'm going to fix the issue myself.
sucks about Canada though sorry to hear that.
i'm paying 96 dollars a year i should be entitled to a free replacement of the phone. or the company could set up insurance tiers, like car insurance. where you can eliminate your deductible but pay a little more per month for the insurance. i know i'm comparing apple to oranges but that's just my two cents.
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To answer your question, Sprint Will NOT replace a phone that is liquid damage.
Since you dont know how insurance works heres a brief breakdown.
You pay for your insurance and it allows the local sprint stores to
NOT CHARGE YOU to replace a device under manufacturers warranty.
Lost, Damaged, Stolen, Water are all covered by Asurion and you have to pay a deductible to have the device replaced.
I agree with several of these other people who have replied, your looking for a way to defraud Sprint and the Insurance company.
Take some responsibility, you got the phone wet, deal with it the right way and file a claim and pay the deductible.
Wish i worked for sprint so i could flag your account.
I do work for sprint, and saying because you pay 96 a year your "entitled" for a free phone?
Insurance has NEVER worked that way for smart phones. You pay your deductible as you were told when you pay for the insurance protection.
If you don't like it, don't pay an extra 100 a year.
IAmSixNine said:
To answer your question, Sprint Will NOT replace a phone that is liquid damage.
Since you dont know how insurance works heres a brief breakdown.
You pay for your insurance and it allows the local sprint stores to
NOT CHARGE YOU to replace a device under manufacturers warranty.
Lost, Damaged, Stolen, Water are all covered by Asurion and you have to pay a deductible to have the device replaced.
I agree with several of these other people who have replied, your looking for a way to defraud Sprint and the Insurance company.
Take some responsibility, you got the phone wet, deal with it the right way and file a claim and pay the deductible.
Wish i worked for sprint so i could flag your account.
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Click to collapse
i'm aware of how the insurance works. again i wouldn't be defrauding the insurance because there would be no claim to insurance. i would be defrauding sprint. but again the point is moot i'm going with the cheaper option and repairing it myself.
scariola said:
I do work for sprint, and saying because you pay 96 a year your "entitled" for a free phone?
Insurance has NEVER worked that way for smart phones. You pay your deductible as you were told when you pay for the insurance protection.
If you don't like it, don't pay an extra 100 a year.
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Click to collapse
I'm pretty sure the only reason he was looking to "defraud" sprint was because they sent him a faulty refurb with a bad screen in the first place... It just sucks because he dropped in in water before he could take it back in. Phone still works but the screen is even more messed up now.
randomjon said:
i'm aware of how the insurance works. again i wouldn't be defrauding the insurance because there would be no claim to insurance. i would be defrauding sprint. but again the point is moot i'm going with the cheaper option and repairing it myself.
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You don't know how your insurance works. The Sprint store is part of the insurance. The stuff that sprint takes care of are general warranty issues. Whose warranty is it? HTCs. Part of your 8 bucks goes to asurion to insure against loss, theft, damage, water... the other part goes to sprint to pay for the service they provide you by not making you send your warranty issue phone to HTC for repair. So by trying to claim that this is a warranty issue you are, in fact, defrauding your insurance.
Take some personal responsibility for your actions.
Drachen808 said:
You don't know how your insurance works. The Sprint store is part of the insurance. The stuff that sprint takes care of are general warranty issues. Whose warranty is it? HTCs. Part of your 8 bucks goes to asurion to insure against loss, theft, damage, water... the other part goes to sprint to pay for the service they provide you by not making you send your warranty issue phone to HTC for repair. So by trying to claim that this is a warranty issue you are, in fact, defrauding your insurance.
Take some personal responsibility for your actions.
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I used to sell phones for sprint, i am aware of how the insurance works.
Refer to the post above yours he basically described my situation in a nut shell.
I had issues with the touch screen's sensitivity and buttons along the bottom not illuminating prior to the water damage.
Water Damage.. no problem.. major physical damage, big problem
I can almost guarantee Sprint would replace a water damaged phone given you replace the indicators. I live on the water and I have defrauded rogers on multiple occasions (dont care, i would gladly burn the place dont and not feel an once of remorse for those wallet gougers)... But unhidable physical damage will never fly in tier eyes.. yourr screwed.. use the insurance you pay for and take it easy on your poor phones
I can almost guarantee Sprint would replace a water damaged phone given you replace the indicators
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Again, if the board is water damaged, there are many signs that a tech can tell it has been exposed.
My two cents. Sprint is horrible to their customers, asurion is a joke. The phones they send are almost always broken very soon after you get them and being without a phone while they decide whether the poop phone they sent you is poop, is even worse. Yes what he's doing is wrong but more power to him.
Sent from my PG86100 using xda app-developers app
Hi folks
I'm considering getting the S III but am not sure about the screen durability as i've heard a lot of mixed reviews. How durable is it? Looking at some break tests on youtube suggests that the screen is a lot more sensitive as compared to other phone. Is that true?
btw, what is a good case for this device ?
Thanks!
Dude, just dont drop the phone. Problem solved.
i love my girlfriend <3
just get insurance then if any thing happens your covered for damage
damn that's a good idea :cyclops:
got-petrol said:
just get insurance then if any thing happens your covered for damage
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Yup. I paid £50 for 13 months insurance on my Galaxy S3. Covers accidental damage, theft and loss. Always nice to have that peace of mind
t-mobile's insurance is around $5 a month plus $130 deductible . Worth it?
The bet is the total cost of the insurance against the total cost of replacing the phone .
Deduct any excess from the insurance payments total .
jje
I dropped it twice (accidentally ofcourse) from a meter or less, nothing happened. Buy a good rubber case... i don't see a reason to be more concered than an iphone owner...
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I would say that the SIII seems very fragile and online drop tests have proven this. I put the UAG case on mine and I'm hoping it does the job. People on this site say it does. It also makes the phone more awesome looking without adding much bulk.
Get your phone from Best Buy if you choose to buy insurance. Theirs covers everything except a lost phone. Even water damage is covered which is rare. I think insurance is a waste because you get used (refurbished) replacement phones not brand new ones.
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Dur.. What ?
DramatikBeats said:
Yup. I paid £50 for 13 months insurance on my Galaxy S3.
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Who was that with, that's decent value?
I currently have mine covered as part of an over priced premium bank account
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