After updating my prime has been more stable. No more reboots, lockups, and wifi is better but I am now getting a pop up stating: "Unfortunately, Asus task manager has stopped." Anyone have any idea why I am getting this all of a sudden? And is anyone else experiencing the same problem?
Sent from my Transformer Prime TF201 using Tapatalk
i've got it once or twice but it only happens when i don't use my prime for extended amounts of time, i also think it may have something to do with the widget as i have it on my homescreen
cordell507 said:
i've got it once or twice but it only happens when i don't use my prime for extended amounts of time, i also think it may have something to do with the widget as i have it on my homescreen
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Click to collapse
I have the task manager on NY home screen to I guess I will remove it and see if it fixes the issue.
Sent from my Transformer Prime TF201 using Tapatalk
Same thing happened to me yesterday for the first time ever. This thing is going back for sure before my 30 days is up. To many issues to deal with, the prime was not ready for release. Wifi, gps, lockups, wakeups, now batty life and more errors. First and probably last asus product i will purchase.
It's happened to me 2 or 3 times over the last month of use. Can't narrow it down to anything specific though. I also have the widget running. Doesn't seem to affect much.
it happens to me quite often. hope someone finds out what is causing it.
i get that message at least 2-3/day. i had this problem since the last update
This is all nothing new. Its been happening since Asus introduced the task manager widget. Several updates ago. Has nothing to do with most recent. This is just a bug in their widget which needs updating. Bug has always nonsense there whether you experienced it before or not.
Another bug or something is the android.androidproceess.media has stopped. Or the failure to load albums notification, all though albums still do load up.
Its more annoying than anything. I removed the widget and so far so good *fingerscrossed*.....
Sent from my Transformer Prime TF201 using Tapatalk
That task manage is the biggest POS
Horribly designed to stretch & then collapse in on itself as it shrinks... WTF is that design?
Plus it crashes & fails to respond often
Junk
Related
Noticed that words has been force closing a lot. Seen the same complaint over on the g tab forum a well. Maybe something broke with the last app update? Anyone else having issues?
Sent from my Transformer Prime TF201 using Tapatalk
Yep, same here, before the update it was working fine, after the update force closes.
Yep, it used to work fine. Now it just force closes over and over again.
This app has always been buggy for me on phone or tablet since it first came out. Zynga releases the buggiest software I have ever seen in my life. I finally had to settle for Wordfeud which has never crashed on me once in the year I have used it.
Also, when Words with Friends, I always have issues with notifications not working.
There's an update to v3.62, I tried it out and seems fixed for us.
Sent from my ASUS Transformer Prime
NickSaul said:
There's an update to v3.62, I tried it out and seems fixed for us.
Sent from my ASUS Transformer Prime
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What was the problem before? I was using it for the last several days on the Prime before and after the ICS update without issue.
Thanks for the word. The problem before was forced closes - many, many forced closes. At least that was the problem I kept having with WWF.
Yea, it used to force close every time i tried to use it. Even after re-installing it many time. That stopped with this update.
Are you getting notification when a word is played? I have notifications set to 5 mins and unless i check i do not know if a word has been played.
mines bleh
well i get it working but when it says im up in the notification, i go to that game, i'm up but it still say it's their turn not mine. slightly glitchy. nocrashes though. still running GB and think i will keep it that way
BeachAgent said:
well i get it working but when it says im up in the notification, i go to that game, i'm up but it still say it's their turn not mine. slightly glitchy. nocrashes though. still running GB and think i will keep it that way
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GB? Anyways, I can't play this for anything on my prime. Plays fine on my Touchpad and NOokcolor. On the prime I don't get notifications and most of the time it doesn't send or receive the words. Like a communication error. Very dissappointed with this bug...
plays perfectly for me. I love the landscape layout. Works really well. Only thing I don't like is there is no shortcut to jump back and forth between words and hanging like on my infuse. Not a big deal I guess to use the ics task mngr though. I just get spoiled.
Prime came in this week and I have been mostly happy with it. It came with HC and updated to ICS smoothly within minutes. However there are some issues, and I wanted to see if they are normal or if I should exchange it.
First off there are three hardware defects.
1. I have the wonderful "quacking" vibration motor that is louder than the speaker.
2. I have a dent in the metal along the bottom edge of the device.
3. I have one white pixel at the top of the screen.
But the real issues I am having seem to be software issues.
Every third app I open seems to crash.
Example I will open CNN app and it would close and say "Unfortunately, CNN has stopped." Then after the app closes it will repeat that message over and over.
The XDA app wont even work.
I also get random graphical glitches.
Mouse cursor turns into square
Half of the screen get blinking lines on the camera
Random blinking white flashes.
Are these normal, is it a lack of tegra 3 support in the apps?
Is this a ICS is new thing? Or do i have a bad memory chip?
Thanks
As far as apps crashing goes. There's slot of apps out not updated for ICS yet. You have to remember its still fairly new so it'll take time for apps to catch up. Just because app worked on HC doesn't mean it'll work on ICS. ICS broke a few of my apps also. I already knew this was coming from an article I read back before ics even released on prime. Something about ICS forcing apps to use hardware acceleration. Before apps were given a choice or best method to use. So with this new forcing, its breaking alot of apps that aren't ready for that or whatever yet. The free xda app won't work. You need the premium one. Works great on ICS.
AS for your other issues, I'd say just exchange it. I wouldn't take any device with a dent in it. The vibrating motor, don't know about it. I keel it off as its a battery drainer. Glitches or whatever, try a simple reboot.
Honestly your issues, aside from apps, warrants an exchange. For the dent alone I'd do it n immediately. That means it must've been dropped or mishandled somewhere down the line. Possible reason tl glitches although most of the time its software n reboot fixes it. I'd say return and exchange it.
Thanks for you reply. I will probably return it then. Hard when it took two months to get here. Hopefully, I will be able to find them in the stores locally soon.
Hey guys,
I'm between classes so I can't do a more thorough search. I had an issue this morning where the screen would flicker but ONLY teh menu bar would flicker mostly. It looks like a gruesome mess up where it just turns into static momentarily and flickers on/off like that every few seconds. The menu bar also moves up and down very slightly, maybe by 10 or so pixels each time, when it's not doing that. I also tried opening the clock menu (bottom right) and that would flash on/off, every second, but if i touched something on it, it would stay solid sometimes.
The "gruesome mess up" with static happened rarely (compared to how often the menu bar was glitching) on my screen.
My mouse pointer also started flashing at one point and became unresponsive. It would also sometimes disappear entirely until i clicked my usb mouse or moved the touchpad (tablet was docked).
i had similar glitchy issues last week, but it lasted for less than a minute or two and didn't happen very often. this lasted for a good 30 mins today.
i wasn't able to snag a movie of this since i was in a meeting. i'll try to get one up later
has anyone else seen anything like this? I watched videos of other screen issues people had and this didn't look anything like this. other than this issue and ****ty gps, i don't have any issues with my prime. I'm planning on contacting tiger direct later in the afternoon as I have 2 days left in my 14 day period.
any feedback would be appreciated!
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
demandarin said:
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
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i rebooted it and i'm using my laptop for the time being. if it comes back, i'll definitely report back. only apps that were running were the usual apps that come bundled with it (ie maps, NV stuff), volume+ and repligo pdf reader.
clearing my recent apps didnt do anything and nothing else was running.
i also did a factory reset last weekend (not yesterday/sat but the weekend before).
if it keeps going, maybe i'll try to do a FDR again
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Schutter said:
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
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Click to collapse
how often do you get it?
Sent from my Transformer Prime TF201 using xda premium
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
denelor said:
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
Click to expand...
Click to collapse
Great, thanks for the info. I was perusing my tablet settings, dev settings rather, and saw that I checked "Force GPU rendering". Do you have this enabled as well? Maybe that might have something to do with it for incompatible apps?
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
denelor said:
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
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Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Reignzone said:
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
Click to expand...
Click to collapse
No, sorry
nhshah7 said:
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
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Click to collapse
The screen static happens in nearly any app that that requires vertical scrolling (ie, content is off the page). I've noticed it most frequently in the stock browser, Repligo, and Word2Go. But those are the areas where I spend the majority of my time.
The app switcher graphical glitch can happen no matter where I am, but doesn't happen every time and in no consistent pattern I can find.
Likewise, the jittering of the notification bar can happen in any app or none at all.
After installing 9.4.2.13 and then using my TFP for about six hours I've yet to encounter any of the issues I had with .11 that are listed in this thread. The issues may resurface, but six hours is much longer than I used to go without seeing a graphical glitch (especially the task switcher one).
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
sterpazook said:
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
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that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
nhshah7 said:
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
Seems to be back on the newest update :-(
Sent from my Inspire 4G using xda premium
Here is what would be good
I have experienced the bobbing, and other than that just a super quick static thing, where a thin line runs through the screen,very quickly, seems to change position quickly, and then it's gone. Almost looks like a vertical version of the horizontal static you might occasionally see on a television.
As I say, it happens very infrequently, so I have had no reason to go looking for a solution. I'll tell you what I WOULD like to see, though. Wouldn't it be great if Asus started including (or posting shortly after) a changelog or fixlist for the many updates they have been getting out for the Prime.
I understand these are maintenance updates and that Asus is seeking solutions for spontaneous rebooting, wifi and bluetooth throughput issues and so on. That's great and it is particularly amazing to see Gary getting beta firmware for XDA members to test. It just doesn't get better than that (short of not having issues in the 1st place)
The reason I am calling for (well, asking) some type of changelog is, it would help those without particular issues make an informed decision whether or not to even APPLY a particular update.
I know that Asus is not likely to want to air dirty laundry, such as engineering observations such as why something broke in previous code, nor would they want to give away any proprietary info of Asus or Nvidia, but a basic description of whats in the package would be super useful. I.E. : "Second attempt (or attempt B) to fix screen banding is in this release.
Asus seems to be leading the charge in the industry in terms of "working closely with end users" albeit somewhat out of necessity. ANY company as big as Asus willing to allow beta testing amoung users is amazing, regardless of the fact that they needed to do SOMETHING to get a handle on these issues.
My final point is that while Asus does not want a piecemeal approach, with different FW versions floating about, there is definitely an inconsistent result to EVERY Firmware package that has been released. Does that hint that there are subtle hardware differences to you? It does to me. No matter how minute the differences are, and whether they are component revisions, manufacturing inconsistencies or whatnot, this is what it looks like to me.
Asus does not want this to be known. Illustrated by Gary's statement in the now widespread interview he did. He specifically said there have been NO hardware changes since release.
Why would he say that if it were not true? I wondered the same thing since another Asus Support Manager told me something quite different. I am NOT one for conspiracy theories, but there is a much simpler explanation. If the serial numbers are truly sequential, then a "C1 would indicate that it is from the second 100k numbered units. I have onlya wild guess that this is correct, so on that part, I am truly being speculative. BUT, whatever the number is, lets justsay that the BCOKAS Serials - The first ones, of which I had one (My replacement is a C1) are MANY. Whatever the number, do you think Asus would want it to be public knowledge that they changed or improved (or worsened, lets admit) some hardware on the newer serial numbers?
Picture the amount of people who would now be demanding the newer hardware. Not everyone, not even MOST customers, but enough that it would be extremely expensive to have this happen. Like I said, I am not a conspiracy guy, but this just seems to make sense. Anyone agree with that statement?
Just food for thought.
I am either returning my Prime today or trading it for another (one more time). I have had to exchange at best buy a couple of times due to the horrible screen tearing on the first one in gallery, camera and several other apps. Second prime the bottom of the screen died in less than 3 days and would never come back. Factory reset/ cold boot/ soft boot/ you name it. So now im on my third prime and i am still getting artifacts on my home screen and other apps. I have done the whole factory rest, install from sd, cold boot, soft boot, and nothing will stop this dang artifacting. Is this a common problem with the prime and i should expect it from ALL primes, or am i a victim of bad luck and should try another prime? If the majority has issues with this, i am returning it, but if the majority never experiences it i would love to exchange it and get a good working tab that i can keep. Not to keen on anything else until the S4 Krait hits tabs.
thanks for as many replies as possible as i hope to get a good number of responses so i can determine if its a flaw in all primes or just the ones i have had the fortune of using.
Thanks for your time!
Edit, here is a test that anyone with the app can try and reproduce.
C4 Here and have them happen sporadically and easily produced in several apps and launcher. Beautiful widgets is the easiest. I have been wanting someone to test this but haven't had any luck. Just set the beautiful widget forecast (last widget in the list of BW's) on any screen. tap the widget to access the animated graphics. If you location does not have the moving clouds change it to San Diego as it has been cloudy here for a couple of weeks. While the clouds are moving click either the clock or the recent apps button and usually within seconds you will start getting severe artifacts. I have been able to reproduce this on every prime i have gotten my hands on. I also get screen tearing/flickering in androbench pretty regularly but it is different than the artifact. My first prime, before i had it replaced suffered horribly from the left hand side of the screen turning static in camera and other apps. After that replacement my prime and those i have access to suffer the artifacts on .28 in several apps. Someone please try the BW scenario to a tee and give it about 30 seconds at most and see if you receive the artifacts.
I can't blame the BW app though as i have it happen more randomly in several apps, its just that i can reproduce it easily with the BW animation.
Added a poll just for stats.
-Rope
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times on random occasions. Gone after a reboot.
p/s : b4 reinstallation & wipe, reboot wouldnt solve a thing. the damn problem sticks around
MXR2 said:
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times of random occasions. Gone after a reboot.
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Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
welrope said:
Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
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Click to collapse
This issue is a Graphics Driver Issue (I'm 99% Sure). It was almost gone in .21 (I never had it). The graphic drivers was cleaned up in this latest patch, and after that some users have been having this issue.
It's just a buggy driver / incompatibility with some apps.
No ;l
demandarin said:
No ;l
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Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
welrope said:
Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
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Click to collapse
not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
demandarin said:
not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
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Click to collapse
That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
proziumwtf said:
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
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Click to collapse
The cheap solution when using Apex is to just rotate the screen, scroll and rotate it back... it will get rid of it
ThiaiZ said:
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
It only does it for me if the weather forecast is cloudy.( which it has been here lately) lol. Change your location to Miami or San Diego as they are having some bad/cloudy weather. Once you have a location set with "mostly cloudy" conditions, watch how choppy the clouds move when you click on the widget for the forecast. While the clouds are scrolling, open settings by clicking the clock in the lower corner, let it expand, and just wait. Within seconds my screen will start artifacting all over the place.
Also, thanks and thanked!
Have a BCOKA unit purchased in Dec 2011 (received in Jan) and have never experienced any sort of screen artifacts or tearing. BW weather forecast screen has been showing clouds flowing across the screen for 15 minutes now and still going smoothly.
I've never had tearing or artifacts and I have an old Prime (BCOKAS arrive Dec. 27th, 2011).
I did have all the blacks on my screen turn red (search for my thread) and had to RMA for that to get fixed but it turned out to be a hardware problem and Asus replaced my main board. I don't think this is a problemwith all Primes though. Maybe you'll get a better one this time. Good luck man.
The screen tearing is not the Prime's hardware - it's Asus and their incompetence in putting out decent firmwares. I can just about guarantee this is the situation. I had my Prime since launch. It had terrible screen tearing when I first got it. One of their early firmware updates just about completely solved the issue, and it was working great all the way through .21. Then, as soon as I installed the .28 update, the screen tearing and artifacting came back again. So like I said, it's definitely not a faulty prime (hardware wise). I'd suggest either keeping your Prime and waiting for an update that fixes this, or just returning it and getting another tablet.
As for some of the other issues caused by Asus using a garbage LCD, such as LCD mura (http://forum.xda-developers.com/showthread.php?t=1550530), screen bleeding, and dead/stuck pixels, that's another story.
welrope said:
That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
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I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
After .28 I had some of this but none since words with friends put out the update. No doubt a combination of running processes, video drivers and in my case ezoverclock.
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
demandarin said:
I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
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Glad you are helping so here are the steps i have taken. I do a lot of research before i post as to limit the amount of time i need to take up. I too thought the app was an incompatibility until i went through the process of removing and formatting my SD card and placing the update zip from ASUS. Booted into what i would call bootloader and factory reset my prime. Once booted, i inserted the sdcard and the went through the upgrade process. Once done i skipped login and allowed the system to settle and then did a hard reboot followed by a soft reboot. I then choose to not restore my apps and only downloaded the BW widget. once opened and set to a location where it was cloudy, clicked the settings launcher and expanded by clicking the clock, which left the animation in the background and within 10- 15 seconds the artifacts became worse and worse. Entire sections of the screen would turn white or green for a split second. I removed the app and downloaded other apps one at a time and found that i would get the same flicker/glitch when using androbench. Also had and issue, when using the gallery, that the screen started scrolling white horizontal lines and slowed to a halt before rebooting. I recently had to travel to San Diego for a week, (poor me) and had my girlfriend go by BB and outright buy another tablet and as i couldn't trust the one i had and figured i would return whichever one worked (Money isn't an issue, just want this prime's display to behave.) Well, as soon as i unboxed it, logged in, allowed it to update, downloaded BW as a test and guess what, same flicker. Granted neither of these had the issues the first two Primes i had to exchange had, when half or most of the screen either went to static or completely quit responding/working.
Now to the interesting part. Both Primes in my possession when i returned home i could test further. I went through the same process of manually wiping, wiping, updating, HB/SB, FR yada yada and only installed the BW app and both Primes behaved the exact same way. As soon as i would expand the recent apps or settings overlay the screen would start to produce odd geometric shapes and would continue every few seconds (the flash is noticeable but quick). Now some good news. The prime i currently have was kept for a few reasons. THE GPS WORKS WELL!!! I have no issues with WIFI, 3/4 bars from70 ft connected to a Cisco 1262. Streaming Netflix with a set of slim JB Bluetooth headsets is a breeze. All of my games (Nova 3, Adrenaline6, Gun Bros, and multiple others play wonderfully and i can honestly say i have never had a game reset/ act funny/ or ANR. My browser would occasionally ANR but it wasn't too bad. The Prime i bought in San Diego would not get a gps signal sitting beside the prime i kept that was getting 10 satellites. Wifi on one prime was -84 in a location that my current prime gets a -66 with a 72Mbps connection. Games would force close on the other prime, Browser would just randomly close. SOD EVERY MORNING. So needless to say i returned it and kept the current one i have. I have tested all i know to test, and no, i don't have force gpu ticked. I have worked with Android for a while and have a Xoom running EOS that doesn't suffer any of the mentioned problems. (one heck of a tablet i might add). But as someone who travels a lot, and the work i do, this can be my laptop replacement.
So all in all i have a tablet that works wonderfully in every area except the fact that it will (at will) artifact/tear using BW animation. It will randomly artifact using Androbench, gallery, camera, quadrant, and both stock launcher and apex pro. Last and notable thing is it seems to do it less if i set the brightness to a static level, say 50%. All of this happens/ bone stock/ root/ no root. Currently running root with your build.prop, the atp app, and sio and this guy is rocking a lot better in the user experience (I/O)
Sorry for the rant, just giving all the info i have. No noob here and wish i could just unlock it and dive into it but cant do it as i don't know if it is hardware.
Thanks for all of the opinions and as soon as my thanking well replenishes i will thank those that i missed!
shinzz said:
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
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Bro, i know you have told me that and my gut says that what i should do as i have kinda been asking this same question in some of the other threads. Thought i would quit hi-jacking and create a post to just see how wide spread this is. I mean dang, i am on my 4th prim in exactly 30 days and only one of them functioned above 75 percent of expected performance. So scared that if i replace it again, i will be out of a 499 tablet as i will likely target practice with it with my 45. lol. Seriously though, i believe you got it right, too many of them have this problem. Sucky thing is i can seem to find an alternative that has what a really want, an S4 krait or a exynos quad and the same docking alternative that the prime has.
So you think there are primes out there that wouldn't have the screen issues i am having? I know i don't think anyone has said they have never experienced it.
Was this a problem when it was on GingerBread?
Thanks,