[Q] Crashing Apps, Random Reboots, Graphical Glitches... - Asus Eee Pad Transformer Prime

Prime came in this week and I have been mostly happy with it. It came with HC and updated to ICS smoothly within minutes. However there are some issues, and I wanted to see if they are normal or if I should exchange it.
First off there are three hardware defects.
1. I have the wonderful "quacking" vibration motor that is louder than the speaker.
2. I have a dent in the metal along the bottom edge of the device.
3. I have one white pixel at the top of the screen.
But the real issues I am having seem to be software issues.
Every third app I open seems to crash.
Example I will open CNN app and it would close and say "Unfortunately, CNN has stopped." Then after the app closes it will repeat that message over and over.
The XDA app wont even work.
I also get random graphical glitches.
Mouse cursor turns into square
Half of the screen get blinking lines on the camera
Random blinking white flashes.
Are these normal, is it a lack of tegra 3 support in the apps?
Is this a ICS is new thing? Or do i have a bad memory chip?
Thanks

As far as apps crashing goes. There's slot of apps out not updated for ICS yet. You have to remember its still fairly new so it'll take time for apps to catch up. Just because app worked on HC doesn't mean it'll work on ICS. ICS broke a few of my apps also. I already knew this was coming from an article I read back before ics even released on prime. Something about ICS forcing apps to use hardware acceleration. Before apps were given a choice or best method to use. So with this new forcing, its breaking alot of apps that aren't ready for that or whatever yet. The free xda app won't work. You need the premium one. Works great on ICS.
AS for your other issues, I'd say just exchange it. I wouldn't take any device with a dent in it. The vibrating motor, don't know about it. I keel it off as its a battery drainer. Glitches or whatever, try a simple reboot.
Honestly your issues, aside from apps, warrants an exchange. For the dent alone I'd do it n immediately. That means it must've been dropped or mishandled somewhere down the line. Possible reason tl glitches although most of the time its software n reboot fixes it. I'd say return and exchange it.

Thanks for you reply. I will probably return it then. Hard when it took two months to get here. Hopefully, I will be able to find them in the stores locally soon.

Related

lag and instability, or poor user understanding of android

I get lag and unresponsive touch controls after a few hours heavy use. It is resolved with a reboot. Not many 3 party apps installed. Is there a particular way to exit apps in android, I notice not every app has a exit option in it's menu.
Most annoying is when browsing the web and the screen can't determine if it should zoom or scroll.
I'm coming from WM6.5 so if there are some basics that apply to Android and are not phone specific, please point me to the right guide.
mc_365 said:
I get lag and unresponsive touch controls after a few hours heavy use. Not many 3 party apps installed. Is there a particular way to exit apps in android, I notice not every app has a exit option in it's menu.
Most annoying is when browsing the Wed and the screen can't determine if it should zoom or scroll.
I'm coming from WM6.5 so if there are some basics that apply to Android and are not phone specific, please point me to the right guide.
Click to expand...
Click to collapse
there's a task manager in the app list. should be able to close out whatever you want there. good luck
+1 to what he said. You must have every bloat app opened or something too because I have yet to have an issue.
AtLemacks said:
+1 to what he said. You must have every bloat app opened or something too because I have yet to have an issue.
Click to expand...
Click to collapse
Likely the issue. It will probably get better over time too, but the task manager is a good thing to use. Task KILLERS are bad though.
+1 again! lol I stopped using ATK after my X1.
My friend bought a droid and the person in the store installed it for him. That disappointed me.
I've noticed it too, mostly with ADW EX. This is my third Android phone so I'm not a noob. I'm about to return it and get nexus.
Sent from my Transformer TF101 using xda premium
brando56894 said:
I've noticed it too, mostly with ADW EX. This is my third Android phone so I'm not a noob. I'm about to return it and get nexus.
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
its funny that a phone that isnt out yet is the king of all phones with 0 issues. All hail the nexus, the most perfect phone to ever come out
oh whats that you say, its not out yet....
I am cant wait till the nexus comes out actaully and you start seing the exact same threads "CAN WE DISABLE THE SOFTKEYS SO WE CAN GET MORE SCREEN REALESTATE!!!!" OMG IM RETURNING THIS FOR THE REZOUND!!1!one!!!!"
You must have seen my thread! lol
Chill out guys, the phone gets better with more development, complaining about issues that can pretty easily be resolved with some Dev effort isn't going to get us the Dev effort we want. There is an issue thread, lets keep everything confined to that thread unless it is a question that hasn't been asked. That way, they can see what the issues are, and take action as they can.
like i post everywhere, especially on youtube (because youtube=full of haters)
Nexus fanboys have become as bad as Apple fanboys. period. they're JUST as bad now, and they're annoying as ****. whatever, let him return it and get a phone that's got no definitive release date. he can have fun with his boring, ugly stock android while we love our looks of sense.
I can say that I've had 0 issues with this phone whatsoever. Which is very surprising to me being that every phone that I've ever had always had something about it that I didn't like. I can't find anything with the rezound that I don't like. No lags, battery life is good, zippy, and the screen is amazing. I haven't used the task killer as of yet and I don't think I'm gonna have to. Not trying to sound like a fanboy but it is what it is.
Sent from my HTC Rezound using my fingers.
mc_365 said:
I get lag and unresponsive touch controls after a few hours heavy use. It is resolved with a reboot. Not many 3 party apps installed. Is there a particular way to exit apps in android, I notice not every app has a exit option in it's menu.
Most annoying is when browsing the web and the screen can't determine if it should zoom or scroll.
I'm coming from WM6.5 so if there are some basics that apply to Android and are not phone specific, please point me to the right guide.
Click to expand...
Click to collapse
I think I figured it out, in the afternoon I plug the phone in to charge so it will be fully charged by the time I get off work. At that time is when I was experiencing instability. What I found the cause to be is a cheapo usb cable. Anytime I try to use the phone with that cable plugged in it would exhibit instability and a jumpy screen. It would stop immediately after I unplug the usb cable. Never had this type of problem with a cable before, I've had phones not charge because of loose fitting cables but never had a cable screw the phone up like that.
mc_365 said:
I get lag and unresponsive touch controls after a few hours heavy use. It is resolved with a reboot. Not many 3 party apps installed. Is there a particular way to exit apps in android, I notice not every app has a exit option in it's menu.
Most annoying is when browsing the web and the screen can't determine if it should zoom or scroll.
I'm coming from WM6.5 so if there are some basics that apply to Android and are not phone specific, please point me to the right guide.
Click to expand...
Click to collapse
if you are plugged in, check your usb power adapter
I usually change batteries often enough on my tbolt that it isn't a problem, but I like system panel app's widget to kill all. If my phone starts to bog down, just hit it on the home screen and everything gets cleared. You can set a list of apps for it to ignore as well.
As far as nexus fanboys, yeah they are getting bad and tech bloggers are the worst. Reviews of the nexus have actually been pretty middle of the road. Engadget said that it is not as smooth as GB (ICS) and the camera was disappointing. You also can't mount your storage to usb to transfer files and the screen has some amoled issues, esp. with brightness turned down.
I'm definitely favoring the rezound, but will wait till I can score one on Craigslist for about 300.

[Q] New issue with dif type of screen flicker?

Hey guys,
I'm between classes so I can't do a more thorough search. I had an issue this morning where the screen would flicker but ONLY teh menu bar would flicker mostly. It looks like a gruesome mess up where it just turns into static momentarily and flickers on/off like that every few seconds. The menu bar also moves up and down very slightly, maybe by 10 or so pixels each time, when it's not doing that. I also tried opening the clock menu (bottom right) and that would flash on/off, every second, but if i touched something on it, it would stay solid sometimes.
The "gruesome mess up" with static happened rarely (compared to how often the menu bar was glitching) on my screen.
My mouse pointer also started flashing at one point and became unresponsive. It would also sometimes disappear entirely until i clicked my usb mouse or moved the touchpad (tablet was docked).
i had similar glitchy issues last week, but it lasted for less than a minute or two and didn't happen very often. this lasted for a good 30 mins today.
i wasn't able to snag a movie of this since i was in a meeting. i'll try to get one up later
has anyone else seen anything like this? I watched videos of other screen issues people had and this didn't look anything like this. other than this issue and ****ty gps, i don't have any issues with my prime. I'm planning on contacting tiger direct later in the afternoon as I have 2 days left in my 14 day period.
any feedback would be appreciated!
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
demandarin said:
Just try rebooting device to see if it clears. If not a factory reset. Maybe a bad app or something causing it to glitch like that. Sounds more like a SW bug.
Click to expand...
Click to collapse
i rebooted it and i'm using my laptop for the time being. if it comes back, i'll definitely report back. only apps that were running were the usual apps that come bundled with it (ie maps, NV stuff), volume+ and repligo pdf reader.
clearing my recent apps didnt do anything and nothing else was running.
i also did a factory reset last weekend (not yesterday/sat but the weekend before).
if it keeps going, maybe i'll try to do a FDR again
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Schutter said:
I have the same problem. Most of the times it hapends in Opera. I also sometimes have a flicker when using the recent apps thing, than I have a triangle flicker...
Click to expand...
Click to collapse
how often do you get it?
Sent from my Transformer Prime TF201 using xda premium
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
denelor said:
I've had this happen as well, though only since the .11 update.
Happens infrequently and rarely bad enough to prevent continual use of the tablet. Maybe.. 2 or 3 times it was so bad that I've just rebooted the tablet to clear it. Other times its more annoying artifact problems(the scatter, or the occasional random white triangle when using the app switcher).
Specifically I've seen the vertical shifting of the bottom menu bar, as well as screen scatter (looks like static or interference). The scatter occurs predominantly on the left 1" or so of the screen and only on screens where I can scroll up and down (not the home screen, for instance). I also have the aforementioned app switcher graphical glitch.
Had the device a month, this is the first (and only) problem I've had. I'm assuming its an issue with the last update and just waiting to see if the next one clears it (aside from mentioning it in relevant threads here).
If the next update doesn't clear it, I'll get it touch with Asus.
Click to expand...
Click to collapse
Great, thanks for the info. I was perusing my tablet settings, dev settings rather, and saw that I checked "Force GPU rendering". Do you have this enabled as well? Maybe that might have something to do with it for incompatible apps?
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
denelor said:
I do not have "Force GPU rendering" checked. I have tired it with both checked and unchecked and experienced the problem both ways. FWIW.
Click to expand...
Click to collapse
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Reignzone said:
I have personally experienced a few different types of screen flickering that seem to cause graphical tears on-screen.
One causes a strange triangular shape on the bottom, left-hand side of the screen.
Another causes weird lines that appear, then disappear quickly... which eventually leads to the screen bobbing every few seconds.
Any insight, folks?
Sent from the last remaining Prime.
Click to expand...
Click to collapse
No, sorry
nhshah7 said:
Hm interesting. Does it ONLY happen while you're in opera? This seems to only happen to me in RepliGo Reader
Click to expand...
Click to collapse
The screen static happens in nearly any app that that requires vertical scrolling (ie, content is off the page). I've noticed it most frequently in the stock browser, Repligo, and Word2Go. But those are the areas where I spend the majority of my time.
The app switcher graphical glitch can happen no matter where I am, but doesn't happen every time and in no consistent pattern I can find.
Likewise, the jittering of the notification bar can happen in any app or none at all.
After installing 9.4.2.13 and then using my TFP for about six hours I've yet to encounter any of the issues I had with .11 that are listed in this thread. The issues may resurface, but six hours is much longer than I used to go without seeing a graphical glitch (especially the task switcher one).
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
sterpazook said:
Updated to .13 yeterday and still have graphic glitches:
1) Triangle - while pressing "Recent apps" button
youtu.be/2yQ7THiWO8g
only happens with maximum performance mode on and >7 apps in recent list
(and not sure but seem like it anly happens in landscape mode)
2) Keyboard glitch - while running Youtube "3D-wall"
youtu.be/piSJOUaDHsQ
Not only keyboard flickers but the bar at the top also
Having this issues since the first update to ICS. 3.2.2 -> 4.0.3, done full wipe - did not help
Check the videos I've made with .11 installed, and .13 did not fix 'em (have not done full wipe after updating to .13 yet).
Click to expand...
Click to collapse
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
nhshah7 said:
that stinks man :\
glad to report here that my issues seem to be gone 24+ hours after the update
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Seems to be back on the newest update :-(
Sent from my Inspire 4G using xda premium
Here is what would be good
I have experienced the bobbing, and other than that just a super quick static thing, where a thin line runs through the screen,very quickly, seems to change position quickly, and then it's gone. Almost looks like a vertical version of the horizontal static you might occasionally see on a television.
As I say, it happens very infrequently, so I have had no reason to go looking for a solution. I'll tell you what I WOULD like to see, though. Wouldn't it be great if Asus started including (or posting shortly after) a changelog or fixlist for the many updates they have been getting out for the Prime.
I understand these are maintenance updates and that Asus is seeking solutions for spontaneous rebooting, wifi and bluetooth throughput issues and so on. That's great and it is particularly amazing to see Gary getting beta firmware for XDA members to test. It just doesn't get better than that (short of not having issues in the 1st place)
The reason I am calling for (well, asking) some type of changelog is, it would help those without particular issues make an informed decision whether or not to even APPLY a particular update.
I know that Asus is not likely to want to air dirty laundry, such as engineering observations such as why something broke in previous code, nor would they want to give away any proprietary info of Asus or Nvidia, but a basic description of whats in the package would be super useful. I.E. : "Second attempt (or attempt B) to fix screen banding is in this release.
Asus seems to be leading the charge in the industry in terms of "working closely with end users" albeit somewhat out of necessity. ANY company as big as Asus willing to allow beta testing amoung users is amazing, regardless of the fact that they needed to do SOMETHING to get a handle on these issues.
My final point is that while Asus does not want a piecemeal approach, with different FW versions floating about, there is definitely an inconsistent result to EVERY Firmware package that has been released. Does that hint that there are subtle hardware differences to you? It does to me. No matter how minute the differences are, and whether they are component revisions, manufacturing inconsistencies or whatnot, this is what it looks like to me.
Asus does not want this to be known. Illustrated by Gary's statement in the now widespread interview he did. He specifically said there have been NO hardware changes since release.
Why would he say that if it were not true? I wondered the same thing since another Asus Support Manager told me something quite different. I am NOT one for conspiracy theories, but there is a much simpler explanation. If the serial numbers are truly sequential, then a "C1 would indicate that it is from the second 100k numbered units. I have onlya wild guess that this is correct, so on that part, I am truly being speculative. BUT, whatever the number is, lets justsay that the BCOKAS Serials - The first ones, of which I had one (My replacement is a C1) are MANY. Whatever the number, do you think Asus would want it to be public knowledge that they changed or improved (or worsened, lets admit) some hardware on the newer serial numbers?
Picture the amount of people who would now be demanding the newer hardware. Not everyone, not even MOST customers, but enough that it would be extremely expensive to have this happen. Like I said, I am not a conspiracy guy, but this just seems to make sense. Anyone agree with that statement?
Just food for thought.

[Q] Do all Primes suffer from screen issues.

I am either returning my Prime today or trading it for another (one more time). I have had to exchange at best buy a couple of times due to the horrible screen tearing on the first one in gallery, camera and several other apps. Second prime the bottom of the screen died in less than 3 days and would never come back. Factory reset/ cold boot/ soft boot/ you name it. So now im on my third prime and i am still getting artifacts on my home screen and other apps. I have done the whole factory rest, install from sd, cold boot, soft boot, and nothing will stop this dang artifacting. Is this a common problem with the prime and i should expect it from ALL primes, or am i a victim of bad luck and should try another prime? If the majority has issues with this, i am returning it, but if the majority never experiences it i would love to exchange it and get a good working tab that i can keep. Not to keen on anything else until the S4 Krait hits tabs.
thanks for as many replies as possible as i hope to get a good number of responses so i can determine if its a flaw in all primes or just the ones i have had the fortune of using.
Thanks for your time!
Edit, here is a test that anyone with the app can try and reproduce.
C4 Here and have them happen sporadically and easily produced in several apps and launcher. Beautiful widgets is the easiest. I have been wanting someone to test this but haven't had any luck. Just set the beautiful widget forecast (last widget in the list of BW's) on any screen. tap the widget to access the animated graphics. If you location does not have the moving clouds change it to San Diego as it has been cloudy here for a couple of weeks. While the clouds are moving click either the clock or the recent apps button and usually within seconds you will start getting severe artifacts. I have been able to reproduce this on every prime i have gotten my hands on. I also get screen tearing/flickering in androbench pretty regularly but it is different than the artifact. My first prime, before i had it replaced suffered horribly from the left hand side of the screen turning static in camera and other apps. After that replacement my prime and those i have access to suffer the artifacts on .28 in several apps. Someone please try the BW scenario to a tee and give it about 30 seconds at most and see if you receive the artifacts.
I can't blame the BW app though as i have it happen more randomly in several apps, its just that i can reproduce it easily with the BW animation.
Added a poll just for stats.
-Rope
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times on random occasions. Gone after a reboot.
p/s : b4 reinstallation & wipe, reboot wouldnt solve a thing. the damn problem sticks around
MXR2 said:
mine stopped for now. ever since I did a manual reinstallation of the firmware & did a full wipe, only saw it 2 times of random occasions. Gone after a reboot.
Click to expand...
Click to collapse
Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
welrope said:
Thanks! That is exactly what i am after, just some confirmation that it is a wide spread issue. I hate being picky, but my unit gets them pretty bad and i am holding out hopes that this doesn't affect all primes. Im gonna update the OP with a test if anyone else that reads this can try. It almost always forces screen artifacts that can't be reproduced on any of my other ICS tabs or phones.
Thanks again!
Also, i did the whole factory reset, installed via sd, hard boot, soft boot, and nothing gets rid of them...
-Rope
Click to expand...
Click to collapse
This issue is a Graphics Driver Issue (I'm 99% Sure). It was almost gone in .21 (I never had it). The graphic drivers was cleaned up in this latest patch, and after that some users have been having this issue.
It's just a buggy driver / incompatibility with some apps.
No ;l
demandarin said:
No ;l
Click to expand...
Click to collapse
Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
welrope said:
Are you saying you have never had the issue?
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
demandarin said:
not really. I had it maybe once or twice. it was either from an update or overclocking. the home screen icon and recent apps looked like it was glitching. I rebooted the prime n never seen it again. I wouldn't call that a display issue. Only a 1 time thing. never had anything like you described where bottom of screen or whatever died out on me.
Overall, I've been very satisfied with my prime display. its been performing fine for me. very responsive.
Click to expand...
Click to collapse
That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
proziumwtf said:
I have the same problem with Apex Launcher the left side of the screen starts to glitch and the only solution is to restart. It goes away for some time but after a while it comes back. I figured it's a software issue and just stopped using apex launcher. I'm curious if the problem is still there with some of the non-stock roms, but if it's the graphics driver I presume it's there ... Let's hope that with the next update things are going to be better.
Click to expand...
Click to collapse
The cheap solution when using Apex is to just rotate the screen, scroll and rotate it back... it will get rid of it
ThiaiZ said:
Was very curious and decided to check it myself, but sorry mate, I wasn't able to reproduce it on beautifull widget. DO you have another app I could try to reproduce the issue ?
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
It only does it for me if the weather forecast is cloudy.( which it has been here lately) lol. Change your location to Miami or San Diego as they are having some bad/cloudy weather. Once you have a location set with "mostly cloudy" conditions, watch how choppy the clouds move when you click on the widget for the forecast. While the clouds are scrolling, open settings by clicking the clock in the lower corner, let it expand, and just wait. Within seconds my screen will start artifacting all over the place.
Also, thanks and thanked!
Have a BCOKA unit purchased in Dec 2011 (received in Jan) and have never experienced any sort of screen artifacts or tearing. BW weather forecast screen has been showing clouds flowing across the screen for 15 minutes now and still going smoothly.
I've never had tearing or artifacts and I have an old Prime (BCOKAS arrive Dec. 27th, 2011).
I did have all the blacks on my screen turn red (search for my thread) and had to RMA for that to get fixed but it turned out to be a hardware problem and Asus replaced my main board. I don't think this is a problemwith all Primes though. Maybe you'll get a better one this time. Good luck man.
The screen tearing is not the Prime's hardware - it's Asus and their incompetence in putting out decent firmwares. I can just about guarantee this is the situation. I had my Prime since launch. It had terrible screen tearing when I first got it. One of their early firmware updates just about completely solved the issue, and it was working great all the way through .21. Then, as soon as I installed the .28 update, the screen tearing and artifacting came back again. So like I said, it's definitely not a faulty prime (hardware wise). I'd suggest either keeping your Prime and waiting for an update that fixes this, or just returning it and getting another tablet.
As for some of the other issues caused by Asus using a garbage LCD, such as LCD mura (http://forum.xda-developers.com/showthread.php?t=1550530), screen bleeding, and dead/stuck pixels, that's another story.
welrope said:
That gives me hope, I wonder if i should try replacing the one i have once more. The screen tearing is the only think keeping this from being a perfect pad for me. I get the tearing in androbench, my home screen, weather forecast and even when unlocking my prime. Also, after following your recommendations on improving performance, all i can say is wow, made it a new machine (-minus the screen artifacts that have always been there even on .21.) So, in your opinion, do you think i have a lemon and my problem is specific to my prime and should replace it? or do you think this is a common problem and should just return it?
Click to expand...
Click to collapse
I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
After .28 I had some of this but none since words with friends put out the update. No doubt a combination of running processes, video drivers and in my case ezoverclock.
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
demandarin said:
I tried your BW test. the animations look and move great on my prime. I let it sit and no screen artifacts turned up. I did see in the options for BW that it said animations were an experimental feature and could cause possible issues. but none on mines though.
as for your situation, I'm not sure. I would say try exchanging again. but I'm starting to think if its maybe an app or combo of apps you have that's causing this. so this happens randomly, no matter what you are doing or app you're using? or is this only occurring when using certain apps or whatever? its kinda sounding like its your apps. did your prime do this immediately out the box brand new? or did this only start occurring after you installed certain apps or Widgets?
just curious, you don't have force gpu on in developer options, do you? that has caused similar issues before.
like previous poster said, I think this is a software issue. which will be solved through an update. maybe even try a manual install of update through Asus website. its a more thorough install.
Click to expand...
Click to collapse
Glad you are helping so here are the steps i have taken. I do a lot of research before i post as to limit the amount of time i need to take up. I too thought the app was an incompatibility until i went through the process of removing and formatting my SD card and placing the update zip from ASUS. Booted into what i would call bootloader and factory reset my prime. Once booted, i inserted the sdcard and the went through the upgrade process. Once done i skipped login and allowed the system to settle and then did a hard reboot followed by a soft reboot. I then choose to not restore my apps and only downloaded the BW widget. once opened and set to a location where it was cloudy, clicked the settings launcher and expanded by clicking the clock, which left the animation in the background and within 10- 15 seconds the artifacts became worse and worse. Entire sections of the screen would turn white or green for a split second. I removed the app and downloaded other apps one at a time and found that i would get the same flicker/glitch when using androbench. Also had and issue, when using the gallery, that the screen started scrolling white horizontal lines and slowed to a halt before rebooting. I recently had to travel to San Diego for a week, (poor me) and had my girlfriend go by BB and outright buy another tablet and as i couldn't trust the one i had and figured i would return whichever one worked (Money isn't an issue, just want this prime's display to behave.) Well, as soon as i unboxed it, logged in, allowed it to update, downloaded BW as a test and guess what, same flicker. Granted neither of these had the issues the first two Primes i had to exchange had, when half or most of the screen either went to static or completely quit responding/working.
Now to the interesting part. Both Primes in my possession when i returned home i could test further. I went through the same process of manually wiping, wiping, updating, HB/SB, FR yada yada and only installed the BW app and both Primes behaved the exact same way. As soon as i would expand the recent apps or settings overlay the screen would start to produce odd geometric shapes and would continue every few seconds (the flash is noticeable but quick). Now some good news. The prime i currently have was kept for a few reasons. THE GPS WORKS WELL!!! I have no issues with WIFI, 3/4 bars from70 ft connected to a Cisco 1262. Streaming Netflix with a set of slim JB Bluetooth headsets is a breeze. All of my games (Nova 3, Adrenaline6, Gun Bros, and multiple others play wonderfully and i can honestly say i have never had a game reset/ act funny/ or ANR. My browser would occasionally ANR but it wasn't too bad. The Prime i bought in San Diego would not get a gps signal sitting beside the prime i kept that was getting 10 satellites. Wifi on one prime was -84 in a location that my current prime gets a -66 with a 72Mbps connection. Games would force close on the other prime, Browser would just randomly close. SOD EVERY MORNING. So needless to say i returned it and kept the current one i have. I have tested all i know to test, and no, i don't have force gpu ticked. I have worked with Android for a while and have a Xoom running EOS that doesn't suffer any of the mentioned problems. (one heck of a tablet i might add). But as someone who travels a lot, and the work i do, this can be my laptop replacement.
So all in all i have a tablet that works wonderfully in every area except the fact that it will (at will) artifact/tear using BW animation. It will randomly artifact using Androbench, gallery, camera, quadrant, and both stock launcher and apex pro. Last and notable thing is it seems to do it less if i set the brightness to a static level, say 50%. All of this happens/ bone stock/ root/ no root. Currently running root with your build.prop, the atp app, and sio and this guy is rocking a lot better in the user experience (I/O)
Sorry for the rant, just giving all the info i have. No noob here and wish i could just unlock it and dive into it but cant do it as i don't know if it is hardware.
Thanks for all of the opinions and as soon as my thanking well replenishes i will thank those that i missed!
shinzz said:
Not all Prime have this issue... however, there are enough that DO have this issue.
Just return the device.... don't decide based on what the "future" update will do.. or hopefully will do.
Don't even bother taking a chance.
Click to expand...
Click to collapse
Bro, i know you have told me that and my gut says that what i should do as i have kinda been asking this same question in some of the other threads. Thought i would quit hi-jacking and create a post to just see how wide spread this is. I mean dang, i am on my 4th prim in exactly 30 days and only one of them functioned above 75 percent of expected performance. So scared that if i replace it again, i will be out of a 499 tablet as i will likely target practice with it with my 45. lol. Seriously though, i believe you got it right, too many of them have this problem. Sucky thing is i can seem to find an alternative that has what a really want, an S4 krait or a exynos quad and the same docking alternative that the prime has.
So you think there are primes out there that wouldn't have the screen issues i am having? I know i don't think anyone has said they have never experienced it.
Was this a problem when it was on GingerBread?
Thanks,

Multitouch borked? (And potentially shady VZW customer service)

So I got my DNA on Sunday. So far, I'm pretty happy with it except for one issue. My multitouch seems messed up. If I'm trying to play a game that requires both thumbs, basically the two of them tapping the screen interfere with one another. For example, if I'm playing something like shadowgun, or GTA III, or max payne, or even the preinstalled diablo clone, if I'm moving a character and try to press an attack button at the same time(or in the case of GTA trying to actually steer while driving) the character movement "stick" resets to neutral. and sometimes the reverse will happen. Trying to move will cause the attack button to stop registering. The issue has been "confirmed" by me with multitouch visible test found in the play store. In the test, moving my thumbs around and making them cross axis screws up the touch registering. could anyone confirm or deny that this is happening on their device? Games are basically unplayable. I went into a VZW store today(the only one in my are with the phone in stock) and tried their demo unit and it exhibited the same problem. I was then promptly told by the sales rep that the one device they had was being held for a paid order. Nevermind the fact that I was told over the phone minutes before that the one phone was available and that they DO NOT hold devices for customers. A call to corporate may be in order... Anyway, any thoughts on the multitouch "issue" would be greatly appreciated.
Have you tried turning off HTC gestures in Settings -> Display & Gestures? I think the 3 finger swipe for HTC Media Link messes with multi touch
Generally speaking any issues with multitouch are software related. The sensors should be fine its a matter of callibration based on the software. Like the previous poster said it may be due to sense's gesture features. New kernels when they are released will likely fix this but I have never experiencedit. Gonna have to try and reproduce this today.
I've also noticed plenty of issues with multi touch. I've noticed while browsing, if I'm holding the phone with two hands and any portion of my one hand is touching the screen and I'm trying to scroll it won't respond till I remove that skin that is making contact.
n0code said:
I've also noticed plenty of issues with multi touch. I've noticed while browsing, if I'm holding the phone with two hands and any portion of my one hand is touching the screen and I'm trying to scroll it won't respond till I remove that skin that is making contact.
Click to expand...
Click to collapse
I'm pretty sure every phone is like that.
I believe it is the game/app software related. I don't think a lot of them are set up to recognize the larger 5.0"+ screens running resolutions over 720p. We are kinda treading new territory here. I have heard of a few games that don't display correctly on our phones so I don't doubt controls/multi-touch could need some tweaking as well.
I may be wrong but that is my opinion.
Swifty31703 said:
I believe it is the game/app software related. I don't think a lot of them are set up to recognize the larger 5.0"+ screens running resolutions over 720p. We are kinda treading new territory here. I have heard of a few games that don't display correctly on our phones so I don't doubt controls/multi-touch could need some tweaking as well.
I may be wrong but that is my opinion.
Click to expand...
Click to collapse
More than a few games simply do not work. Its annoying and I may return the DNA for that reason.
The early bird catches catches the worm has never been more true.
adrynalyne said:
More than a few games simply do not work. Its annoying and I may return the DNA for that reason.
The early bird catches catches the worm has never been more true.
Click to expand...
Click to collapse
Are you becoming part of the "Now" generation that I saw you complain about in another thread?
Games will begin working once app developers start updating for 1080p screens.
Swifty31703 said:
Are you becoming part of the "Now" generation that I saw you complain about in another thread?
Games will begin working once app developers start updating for 1080p screens.
Click to expand...
Click to collapse
No, LOL.
But I have seen these things before, where developers catch up 6 months later. A lot of the games I want to play are Gameloft or EA, and they both are terrible at updating. Horn hasn't been updated since September.
In that case, I can come back in 6 months with a newer device and will be content.
I am definitely patient, and can live with the Gnex a bit longer if I decide to go that route.
Thanks for the replies. I did try turning off HTC gestures last night with no success. I'll have to figure out a way to post a video of it. Basically, in the multitouch test app, If i hold the phone in landscape, as if I'm playing a game, then place both thumbs in the lower corners, it registers fine. However, if I slowly move my left thumb up and down then repeatedly tap the right corner(an action commonly performed in 3D action games) it trips it up and starts reversing the thumb inputs and occasionally introducing a third input even though I only have two fingers on screen. I can't believe that it's just an issue with software, or I'd assume reviews would have pointed to it. It makes games basically unplayable. And I've seen video online of people playing those types of games on the phone without the issue. A video would help. I'll try to figure something out.
Its been like that for some time the phones capability is more than the multi tasking allows I got 7 apps at once any load after that it won't show in recent. Though its slightly better with the app refresh upon switch its much better than my previous HTC the EVO LTE . Still when we got aosp based roms it was much better but with no limit or more on that device it slowed a lot but two gigs in this is great.
Sent from my HTC6435LVW using xda premium
So I've "solved" the issue. I actually swapped it out for another phone and then it worked fine and I was happy. Then I re installed holo locker from the play store and started having the same issue. So holo locker WILL break the multi touch capabilities of the DNA. I just e-mailed the dev and hopefully get a response. So again, for anyone using the phone, DO NOT INSTALL HOLO LOCKER. At least not until it's updated.

[Q] Please help, I am having multiple issues and can find no information on them

Look I'm sorry if I broke one of the 500 rules here, I am just desperately in search of help.
I have been a smart phone owner since 2009. I bought an iphone 3. I upgraded to a 3gs eventually, then last summer got my first note.
I went through five iphones because I kept sending them back due to various issues. I thought Android would be great and fix all my issues, but honestly I hate my phone and I just want a smartphone that works. Like I said I bought my first one in 2009 and I have just been trying to have a fully functional smartphone ever since and it is something I have never gotten to experience. Four years! Jesus, I just want one that works and doesn't give me random issues everytime I try to use it.
So my note is running android 4.0.4 I am going to list various issues I am having with it in the next post. I would do it in this post but I had it all typed up then this page just turned blank and I lost what I typed. I have no idea why.
Please keep in mind I have owned five Notes. I have sent them back for various issues, but these problems have persisted across all of them.
1. If I am using a web browser in landscape mode and go about ten seconds without touching the screen or buttons, the right side of the screen flashes black repeatedly.
2. When I use the default audio player the last song I picked automatically starts playing. It used to not autostart the music. How can I disable this?
3. When I am in an app and press home, sometimes after the app minimizes it comes right back up instead of going to the home screen. Why?
4. How come sometimes when I go to unlock my phone, the clock is in the middle instead of the top, which is what I have it set to?
5. When I attempt to download an image off the internet through any of the five browsers I have installed about 50% of the time the download fails regardless of 4G or wifi connection strength. How can I fix this?
6. Sometimes when I click a link on a webpage, the page jumps to another part of the webpage and activates a random link from that area. Wtf?
7. If I close every running app, disable every unrequired service and turn my screen brightness down all the way, I cannot use my browser and charge my phone at the same time without the battery draining quicker than it charges. How can I browse the web and charge my battery at the same time?
8. If I click up by issue #5 or #6 to edit something, this website scrolls the edit box all the way up to the top. The only way I can get back down to where I am typing this is to drag the text selection tool. Kind of annoying.
9. My lock screen setting is set to auto lock after ten minutes because I prefer to manually lock my phone when I'm done using it, not use auto lock. When I get a phone call this setting is overidden and the screen locks after ten seconds of inactivity following a phone call. How can I get my phone to always respect the value I selected for that setting rather than some of the time?
10. the default camera app has an option to set custom shortcuts. This is a useful feature. However every time I exit the application the shortcuts are reset to default, making that feature worthless. How can I set custom shortcuts permanently?
What's the common denominator among all these devices(ip*/sammy)?
Saved and Texan by the Grace of God, Redneck by choice.
Maybe you should try the latest BlackBerry
mrhaley30705 said:
Maybe you should try the latest BlackBerry
Click to expand...
Click to collapse
Or an old Nokia!
Sent from The Bacon Pope's Galaxy Note 2
boneless9000 said:
Look I'm sorry if I broke one of the 500 rules here, I am just desperately in search of help.
I have been a smart phone owner since 2009. I bought an iphone 3. I upgraded to a 3gs eventually, then last summer got my first note.
I went through five iphones because I kept sending them back due to various issues. I thought Android would be great and fix all my issues, but honestly I hate my phone and I just want a smartphone that works. Like I said I bought my first one in 2009 and I have just been trying to have a fully functional smartphone ever since and it is something I have never gotten to experience. Four years! Jesus, I just want one that works and doesn't give me random issues everytime I try to use it.
So my note is running android 4.0.4 I am going to list various issues I am having with it in the next post. I would do it in this post but I had it all typed up then this page just turned blank and I lost what I typed. I have no idea why.
Click to expand...
Click to collapse
Ok I hate to be the one to say this but you will never find anything that will not have random issues. This is the way of smartphones. While One device may run perfectly the same device and the same OS version will have random issues.
Also might want to look into something called a logcat. It will help you find the issues you see
Tx Redneck said:
What's the common denominator among all these devices(ip*/sammy)? .
Click to expand...
Click to collapse
They all feel like a waste of money?
let me see if I can either answer or help you clarify what's needed to solve these issues.
First are you stock unrooted? running a custom rom? Rooted?
(each of the following number correlate with the issues you listed):
1) Stock web browser or all of the one's you've tried? By flashes black, does half the screen start flashing black then back to what's being displayed quickly?
2) the playing the last song if I recall is a restart "function" that the player does, check in the settings for that. Maybe someone else can answer this as I don't use my phone as an MP3 player, just pandora.
3) I've had this happen from time to time with my phone as well. I've noticed that it happens with memory intensive programs. I just hit the home button again. Don't know what to tell you there
4) Are you referring to the clock on your lock screen or status bar?
5) Is this issue one specific image? is it from one given website? have you tried dolphin browser? I can tell you that it does work on my phone from google front page.
6) This happens to me as well, it's annoying and I feel your pain. It happens to me when I go to click a link when I have my keyboard open which resizes and moves the webpage and then activates the click in the new location. Is this similar to your issue?
7) Are you using the charger that came with the phone or a charger that pipes 1A to the device for charging? a lot of chargers our there will only do 500mA and a lot of cables will limit the charging to speed to 500mA because they aren't shorted for full power charging. Though someone should correct me if I'm wrong here.
8) Editing likes to jump around, mainly due to what I mentioned in response to 6 because it closes and reopens the keyboard. Again that's from my experience. this has been limited when I moved to swiftkey and a JB rom.
9) I have no clue about this one. and have no idea what to tell you. I'd say play in the settings for this one.
boneless9000 said:
List o' stuff you posted...
Click to expand...
Click to collapse
You kindly asked for help, so I’ll kindly try my best.
1. I have NEVER heard of anything like this. So you say this happened on different Notes? That is akward. I wonder if a different dpi setting will cure this for ya. If your rooted you can install xposed and change individual app dpi’s This will also aid in resolving your #8 issue.
2. This is a normal setting in default audio players. I suggest GoneMad audio player. It has TONS of features and device controls to solve this for ya.
3. I noticed this problem once before. I believe it’s an animation lag. I never seen it happen if I turn off transition animations. Try that and repost back.
4. This sounds like a governor issue. The cpu frequency drops when phone is locked. When it wakes up it lags and the clock doesn’t pop back to where it’s suppose to be. I notice this a LOT when I rotate from portrait to landscape while lockscreen is up.
5. When your image downloads fail, what’s going on with the phone? Same with when they do download. Is anything else running? Is screen locked at all during the download?
6. I notice this happening with different individual webpages. Sometimes a webpage will have an advertisement that slowly loads at the top or side. When it does eventually load the screen elongates which moves the spot we were on. But of course this always happens right when we’re clicking a link! Could this possibly be what’s happening to you?
7. Are you using the stock supplied usb cable and charger plug? Aftermarket chargers have different output voltages. If your using a cheapO it will only charge when not doing anything. And even then it’s still slow to charge!
8. Our phones aren’t the greatest for typing LONG paragraphs or replies. I changed my keyboard dpi so it’s a lil smaller. It gave me more room in landscape mode to see what’s above and I can scroll thru what I wrote easier. That’s not a perfect solution but it helps!
9. I believe this problem is a default security issue. I remember reading somewhere that a phone is set to lock after a phone call because our face could be touching it and press something it shouldn’t. Also that if you were to give your phone to someone to make a phone call having the phone unlocked could be a security breach to you. When you think about it for a second it’s not a bad feature afterall! I’ve given my phone to a coworker during a call and I wouldn’t want him playing with my phone for a second! But when the boss is on the phone with me and wants to talk to whom I’m standing beside I let him! Your problem could be solved with a newer release of JellyBean. I notice a setting in my phone that says "Exit to last activity on end call" which will allow phone to exit to the previous activity screen on end call rather than going to call log and locking.
10. This problem makes me think that you might of tweeked something you shouldn’t of. Why else would an app not remember it’s settings you stored? If it’s not a tweek issue, you can try installing a different camera app. There’s literally 100’s!
Sorry if those responses are of no help. I’m no expert they are just my thoughts on your issues. Good luck!
Originally Posted by boneless9000<br />
Look I'm sorry if I broke one of the 500 rules here, I am just desperately in search of help.<br />
<br />
I have been a smart phone owner since 2009. I bought an iphone 3. I upgraded to a 3gs eventually, then last summer got my first note.<br />
<br />
I went through five iphones because I kept sending them back due to various issues. I thought Android would be great and fix all my issues, but honestly I hate my phone and I just want a smartphone that works. Like I said I bought my first one in 2009 and I have just been trying to have a fully functional smartphone ever since and it is something I have never gotten to experience. Four years! Jesus, I just want one that works and doesn't give me random issues everytime I try to use it.<br />
<br />
So my note is running android 4.0.4 I am going to list various issues I am having with it in the next post. I would do it in this post but I had it all typed up then this page just turned blank and I lost what I typed. I have no idea why.
Click to expand...
Click to collapse
<br />
<br />
Ok I hate to be the one to say this but you will never find anything that will not have random issues. This is the way of smartphones. While One device may run perfectly the same device and the same OS version will have random issues.<br />
<br />
<br />
Also might want to look into something called a logcat. It will help you find the issues you see
Click to expand...
Click to collapse
Hey its batman
xylon
God I ****ing hate my phone. I had my entire response typed out, got a phone call, then when I went back to my browser it refreshed the page and my **** got deleted. I cannot express how much I ****ing hate this piece of ****. That is not what I expect when an OS is advertised as having true multitasking. What garbage.
stock unrooted.
Flashes in every browser ive tried.
That music app never did that before and there is no option to chsnge it. i am not interested in replacing the app, i want to know how i can change the behavior back to how it was.
4. lock screen. setting stays the same (top) but when i go to unlock the phone sometimes its at the top something the middle. im just wondering why.
5. any website any browser any connection. I can be in a ****ing att store using their hotspot trying to download the google.com logo and it works half the time if that.
6. i dont know it just raneomly jumps around and clicks ****.
7. i am using the chargers that came with my phone. i cannot use my browser with all other apps closed and screen brightness cranked all the way down while my phone is plugged in and have the battery even stay level much less charge. my battery drops 10% if i look at my ****ing phone. i already got a second battery from att and this is the fifth note ive had too.
its so ****ing frustrating how there is no answers for anything at all. im just venting in general. i really, really appreciate people like you trying to take the time to help me out...but at the end of the day i have ****ing nothing at all to go on. i never ever find a solution to anything. everyone always says oh just try a different app or att is all well just send you a new phone. for ****s sake i just want the phone i use and the apps i use to ****ing work. ****.
Theoriginalgiga said:
let me see if I can either answer or help you clarify what's needed to solve these issues.
First are you stock unrooted? running a custom rom? Rooted?
(each of the following number correlate with the issues you listed):
1) Stock web browser or all of the one's you've tried? By flashes black, does half the screen start flashing black then back to what's being displayed quickly?
2) the playing the last song if I recall is a restart "function" that the player does, check in the settings for that. Maybe someone else can answer this as I don't use my phone as an MP3 player, just pandora.
3) I've had this happen from time to time with my phone as well. I've noticed that it happens with memory intensive programs. I just hit the home button again. Don't know what to tell you there
4) Are you referring to the clock on your lock screen or status bar?
5) Is this issue one specific image? is it from one given website? have you tried dolphin browser? I can tell you that it does work on my phone from google front page.
6) This happens to me as well, it's annoying and I feel your pain. It happens to me when I go to click a link when I have my keyboard open which resizes and moves the webpage and then activates the click in the new location. Is this similar to your issue?
7) Are you using the charger that came with the phone or a charger that pipes 1A to the device for charging? a lot of chargers our there will only do 500mA and a lot of cables will limit the charging to speed to 500mA because they aren't shorted for full power charging. Though someone should correct me if I'm wrong here.
8) Editing likes to jump around, mainly due to what I mentioned in response to 6 because it closes and reopens the keyboard. Again that's from my experience. this has been limited when I moved to swiftkey and a JB rom.
9) I have no clue about this one. and have no idea what to tell you. I'd say play in the settings for this one.
Click to expand...
Click to collapse
OP you went through five iphones and five notes?
I don't think the phone is the problem.
boneless9000 said:
God I ****ing hate my phone. I had my entire response typed out, got a phone call, then when I went back to my browser it refreshed the page and my **** got deleted. I cannot express how much I ****ing hate this piece of ****. That is not what I expect when an OS is advertised as having true multitasking. What garbage.
stock unrooted.
Flashes in every browser ive tried.
That music app never did that before and there is no option to chsnge it. i am not interested in replacing the app, i want to know how i can change the behavior back to how it was.
4. lock screen. setting stays the same (top) but when i go to unlock the phone sometimes its at the top something the middle. im just wondering why.
5. any website any browser any connection. I can be in a ****ing att store using their hotspot trying to download the google.com logo and it works half the time if that.
6. i dont know it just raneomly jumps around and clicks ****.
7. i am using the chargers that came with my phone. i cannot use my browser with all other apps closed and screen brightness cranked all the way down while my phone is plugged in and have the battery even stay level much less charge. my battery drops 10% if i look at my ****ing phone. i already got a second battery from att and this is the fifth note ive had too.
its so ****ing frustrating how there is no answers for anything at all. im just venting in general. i really, really appreciate people like you trying to take the time to help me out...but at the end of the day i have ****ing nothing at all to go on. i never ever find a solution to anything. everyone always says oh just try a different app or att is all well just send you a new phone. for ****s sake i just want the phone i use and the apps i use to ****ing work. ****.
Click to expand...
Click to collapse
no worries I completely understand the pain of having an issue and feeling like I'm the only one EVER to deal with it.
SO don't hate me for these next set of recommendations, it's just all part of the troubleshooting process. What I would do is a full factory reset. I mean wipe everything, and I do mean everything because I'm almost suspecting it could be a rogue app causing at least some of your issues. I believe you can revert all the way back to GB (someone will correct me if I'm wrong, it is the internet after all). then without installing anything at all try the stock web browser see if it still flashes and jumps around. If it does well it's what some Microsoft programs like to call a "feature". as for your power consumption issue. try installing this app https://play.google.com/store/apps/details?id=com.manor.currentwidget&hl=en . it isn't perfectly accurate, but it should tell you close to what your amperage that's going into your phone, which should be around 1000ma (or 1A). I know the issue you're referring to and it happens to me when I use the GPS on my truck using my truck adapter which is only 500mA. battery just drops and drops and drops.
After you've done all that and still don't have the desired results, flash ICS and try again.
Lastly I hate the browsing system on these phones as well. you can clearly tell it's a simulated multitasking system and it won't even load multiple pages at the same time and if you switch between the tabs it'll refresh the page and redownload it. Annoying as crap especially when you're trying to watch some pr0n. But it is much better than on my ipod touch so I deal with it. Where I guess I differ from a lot of people who buys this phone is I think of it as a place to get my emails, phone calls and look something up to prove something wrong. I don't feel a smartphone has really become a laptop or netbook replacement yet.
I hope these steps help. If all else fails and you're still having issues, maybe this phone just won't do what you want it to do. I know, I know that a phone should do what it advertises but when it doesn't live up to it, it's time to step to a different device. The S4 was just released and the HTC One is supposed to be a smokin phone too. And with the documented cases of issues you've been having I bet they'd be more than happy to get you to a different device without having to pay full price.
Again I hope these help.
rangercaptain said:
OP you went through five iphones and five notes?
I don't think the phone is the problem.
Click to expand...
Click to collapse
Well explain how this happens:
- Three iphones in a row had an issue with getting dust under the screen. At the time I had an office job, so the phone saw clean slacks pockets and my desk at home, nothing else. The first time it happened they did a screen replacement first and the problem persisted. I never exposed them to extreme environments, never dropped them, nothing.
-I have had the audio port on my Note fail on three different Notes. I use headphones maybe once or twice a week, and when I drive I sometimes plug it up to my tape adapter. They are never subjected to unreasonable force, I never jam the plug in there or anything etc.
-I have had iphones and Notes run at about 30-50% overall speed as the others I have tried, when they are 100% fresh straight from the factory and have not had a single 3rd party app installed or anything.
-I have PC components from the 80's, a circa 2000 HDD based MP3 player from iriver I even used while skateboarding, an original NES and gameboy, the original Razor and countless other electronic devices that have performed flawlessly in the time that I have owned them.
Seriously, explain to me how it is my fault that all five galaxy notes I have tried fail to download a simple image file no matter how good my connection is.
Explain to me why every email application I have used on any smartphone, ios or droid, is so ****ing slow that after hitting refresh inbox I can switch to my browser, open my email providers page, type in my login infox and open my mailbox quicker than the app. Explain why its my fault I can refresh my inbox when I expect mail, see nothing, refresh it again immediately, then have it download five emails from an hour ago. What did I do wrong?
Explain to me why a week ago my phone decided I can't upload images due to "insufficient memory" despite having changed no settings, added no new apps etc. Explain to me what else I can do after resetting the phone, deleting chromes cache, manually stopping and disabling every non essential app that was running, clearing all running processes, clearing ram and resizing the photo. Explain to me why after all that I still cannot upload that photo with Chrome or any other browser, but I can intentionally run as many apps as I can at once, then upload the full size, unedited photo with an imgur app and it goes through no problem. How is that my fault?
How is it my fault that my battery dropped 5% in the time it took me to type this with screen brightness cranked to a minimum, no other apps running, wifi bluetooth and gps disabled and my phone plugged in to a known good outlet with factory wdapters? How is this my fault that I cannot use my phone and charge it at the same time?
How is it my fault that the camera app will not keep my shortcuts?
How is it my fault that a week ago, my music playing application decided to do the following: I pick x song off y album and let it play through a few songs. Q song, the fifth one in the album, is currently playing. I decide I want to listen to another artist. I unlock my phone and go back to the app while the song is still playing. As soon as I open the app it stops the current song and restarts the last song I opened, closing out song Q for song X. It never did that before. I changed no settings. What did I do wrong?
I have a total of maybe five apps I've even downloaded since getting this phone. A 1mb< notepad app, chrome, a sketchbook program and pdanet. All except the last were straight from googles store.
I just dont know. I feel like I paid 500$ for pure, condensed frustration that fits conveniently into my pocket. Every other electronic device I own does what it is supposed to. My PS3 doesnt decide to just stop working. My Wii is a tank. My car is a champ. My digital cameras are workhorses. What is so difficult about obtaining a functional smartphone?
I am A+ and Network+ certified. I know the basically means jack ****, but I'm not a complete idiot when it comes to electronics. I know how to take care of them, I know how to teoubleshoot. I built my first PC before my voice cracked. When I try to troubleshoot my phone I feel less productive than if I were to bang my head against a wall.
boneless9000 said:
I am A+ and Network+ certified. I know the basically means jack ****, but I'm not a complete idiot when it comes to electronics. I know how to take care of them, I know how to teoubleshoot. I built my first PC before my voice cracked. When I try to troubleshoot my phone I feel less productive than if I were to bang my head against a wall.
Click to expand...
Click to collapse
As an A+ certified tech myself, you should know there is nothing like wiping the hard drive and starting over fresh.
The previous poster walks you through to factory reset the device, which is what I would recommend as well.
When wiping select factory data reset and wipe the cache too.
This will erase the internal SD card contents. Transfer that stuff over to external SD if you need it.
Set it up. Give it a couple reboots.
Computers and phones are different beasts. As I have incorporated the latter more into my business as of recent.
Hey boneless, I'm sorry to have offended you. Remember, I don't know anything about your background or your technical skills. I don't know how high your expectations of electronics are. So please, no offence intended. I'm just passing on my observation in an open forum.
If you want to blow off steam, go ahead. And I hope some of the suggestions help.

Categories

Resources