When I connect any pair of headphones to my Rezound, I get a loud static in the left side of the headphone speakers. I've tried 3 different pairs of headphones and I get the same thing every time.
I've had the phone rooted and running a multitude of different roms and kernels. Just yesterday, I was going to listen to some music and heard this horrible static when I put my headphones on. It stays there at all times and even shows up when the phone is booting.
I've relocked the phone and flashed the newest RUU to bring me back to stock but the issue still presents itself. Has anyone had an issue like this? I don't have insurance on the phone and I don't know if Verizon will give me a refurb since I didn't buy this phone from Verizon. I traded my iPhone 4S to a guy a few months ago, so I don't know if I'll be able to use the warranty or not.
Pucuck said:
When I connect any pair of headphones to my Rezound, I get a loud static in the left side of the headphone speakers. I've tried 3 different pairs of headphones and I get the same thing every time.
I've had the phone rooted and running a multitude of different roms and kernels. Just yesterday, I was going to listen to some music and heard this horrible static when I put my headphones on. It stays there at all times and even shows up when the phone is booting.
I've relocked the phone and flashed the newest RUU to bring me back to stock but the issue still presents itself. Has anyone had an issue like this? I don't have insurance on the phone and I don't know if Verizon will give me a refurb since I didn't buy this phone from Verizon. I traded my iPhone 4S to a guy a few months ago, so I don't know if I'll be able to use the warranty or not.
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What app are you using? If it's stock Music with beats then this is a known issue. Otherwise there's probably something up with your handset.
It is actually present at all times. I don't even have to be playing any music or anything.
Pucuck said:
It is actually present at all times. I don't even have to be playing any music or anything.
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Probably your handset then. I'd do a warranty exchange on it. You should be able to get an exchange on it regardless of how you purchased it. However if your friend got it from Amazon that's how you'd have to get support on it more than likely. Try your hand at Verizon first though...most CSR's won't ask/look that far.
The guy I traded was actually a worker at a Verizon store, so I assume it was purchased through them.
I've asked a few people around work to plug in their headphones to see if they could hear the static and everyone with earbuds could hear it. One guy with full size headphones didn't hear any static at all though. Gotta get some work done and then I'll check with a few other people at work. Maybe the phone is producing too much interference and these earbuds aren't shielded enough? I'll still take it in though.
EDIT: Asked some people with higher end full size headphones and they could hear it. Off to Verizon after work.
Related
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
toskanini said:
I recently noticed that the ring tone on my phone keeps cutting out. It has now completely died such that there is now no sound coming from the phone speakers at all. The phone does not ring, there is no music coming from the speakers and no notification tone. The only way i know the phone is ringing is from the vibration. If I plug a earphone into the earphone socket there is music coming from the earphones.
I initially thought it was an issue with the earphone socket thinking an earphone was still stuck in it but i never use the phone for music so never use it with earphones and there is no earphone symbol on the phone.
I have backed it up and done a hard reset to no avail (using Rom 3.73.405.5) and confirmed that the ring tone and music volumes are on full.
Can anyone point me in the right direction or can I sadly assume the phone is dead.
Regards y'all
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It seems like your internal speaker/ringer inside the phone may be damaged and needs to be replaced. Either a warranty job or replace it yourself if you know what you are doing.
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
toskanini said:
I was afraid of that. The phone is out of warranty but i wouldn't mind attempting a repair. Would you know if there are any manuals or guidelines available?
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Not that I know of but this vid might help. They're quite straight forward to disassemble, more so than most HTC's out there!! I'm not sure where you might get a new speaker but maybe E-bay as part of a housing or back chasis?
Good Luck.
Strangely enough, I just had the exact same thing happen to me today. My rear speaker just died, so that I don't hear the phone ring or the notifications. There's no music or keypad sounds, and speakerphone doesn't work. The earpiece works just fine, and if I use headphones I can hear everything, but the speaker in the back of the phone seems to have completely died.
Some questions, if anybody's able to answer them:
I'm using a Telus Hero on AT&T here in the US. Can I still take advantage of the warranty? If so, is this even covered by the warranty? If not, does anybody know of a good place to buy a replacement part so I can replace it myself? Is the part for the CMDA (Sprint) Hero the same speaker?
As for the disassembly of it, I found this thread on HTCPedia that provided a download of HTC's service manual for the Hero.
http://htcpedia.com/forum/showthread.php?t=1706
Update: Thanks to the power of Google search, I've answered one of my questions. I found this website that sells replacement parts for a whole lot of different phones, including the Hero.
http://www.globaldirectparts.com/HTC-HERO-s/5502.htm
I can't vouch for the website at all, I just found it on Google, but at least it might save somebody else the trouble of searching for it.
Exactly the same thing happened to me too..... one day the speaker started crackling, soon after no sound was coming from the external speaker :-(
I opened up the Hero, and there didn't seem to be much dust, an everything looked ok (nothing burnt out or broken)
bjg222, thanks for the links, I was so close to ordering from that website, when I found a Hero on eBay being sold for parts. I missed out on the middle section (with the speaker), so was going to go back and order from global direct parts
Then, bored one day, I thought I'd check out YouTube, even though I had no sound. A few seconds into the first video, the speaker started crackling to life! The video ended with broken sound, so I loaded up another vid, and inexplicably the speaker started working fine!!!
I have no idea how this happened, or what was wrong with it for 3 weeks, but now it is working again, and has been for over a week now.
Just thought I'd let you guys know..... there is hope!
same thing has happened to me.. no sound yet headphones and earpiece work just fine.
the site mentioned above for parts doesnt seem to have a cdma hero speaker.. just the gsm version which doesnt look the same. the hero speaker actually resembles the evo speaker from what i can tell. anyone know for sure?
There were a few threads a couple weeks ago about the Rezound's audio interference when listening over the 3.5mm jack, but no one has updated those in a while, and it wasn't clear whether this was a widespread issue or just a few units. There's been a couple articles on major websites (e.g. theverge.com), but they all quote HTC's statement that this is "an isolated issue with only a few reports." Needless to say, I don't quite trust that statement.
The issue I'm talking about is the chirp/crackle/whine that happens when listening to audio. It sounds like a data transmission from the radio or cpu. You can easily hear it by listening to audio with the phone's volume turned all the way down, through headphones or plugged into a car's stereo.
My own Rezound definitely has this issue, so I'm wondering whether I should try to get it replaced by Amazon (I'm two weeks in to my 30 day window). But besides this issue, everything else about it has been fine. So, my good people, it's up to you! Is this something that's on every unit, or just a few? Please vote so we can know how widespread this issue is!
Me and my wife have been through a total of 6 and all have had it, but some worse than others. Got a refurb from Verizon a while back and its not near as bad but still there.
Yesterday, I asked HTC for an ETA on the patch to fix this, but haven't heard back yet.
Sent from my ADR6425LVW using XDA App
I hear a slight slight buzz for a few seconds when I pause audio, it is absolutely inaudible while any other sound is playing though, so I dont know if I have the same problem.
Here's an entire thread about this issue. You can probably get the info you're looking for in it.
http://forum.xda-developers.com/showthread.php?t=1352844
I've noticed this only happens with my rezound when it's charging and I try to play music through headphone jack at the same time
I have it, got a vzw replacement and it also had it. Tried demos at 2 different stores, both had it. I think they all have it. Just need to turn the volume down in a quiet environment. Personaly I can hear it during calls. It's not terrible, but when you know it's there you always here it.
I must be lucky. I don't have that problem with the audio. So far, my device is working great. I have different headsets and have not heard that. I have a very expensive over the ears headset. And a way cheaper Bose in-ear headset and nothing but good sound.
Sent from my HTC Rezound
I have really good hearing, but I could barely hear the static in the VZW store over the ambient noise in the background. But finding the same problem on 5 different phones between stores in NY, NJ, and a certified factory replacement makes me believe it's widespread. If not they should be able ensure that a replacement doesn't have the same problem.
Since the poll is about 50/50 I'll try another factory certified replacement.
Even though I can't recall anyone who's reported the sound issue ever receiving a replacement without a sound problem.
I have heard "hissing" before. But my Rezound does not make it. I am very familiar with and it's one of those things that I don't like. In fact, its common with some of the low quality burned CDs some people make. It's something I dislike. A lot. lol. I too can like good audio quality. It's the reason I spend a lot of money on high quality headsets. If various music formats made that hissing. And not just low quality tracks I would know. Good luck.
Sent from my HTC Rezound
I'm not really noticing this besides when I'm on YouTube. It seems like if you have a continuous flow of sound, its hardly recognizable (especially at a high volume). For example, while listening to music, I hardly notice this, but when I'm listening to someone talk on YouTube, in between the persons sentences I can hear the static. Also if I am watching YouTube, if I pause a video I can hear the staticy whining for a good 2 seconds perfectly clear
Sent from my HTC Rezound (Beast phone) Using XDA Premium
I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.
txkorm said:
I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.
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Trade phones with me please
Sent from my (Beast) HTC Rezound Using XDA Premium
Anyone else noticing really loud background noise when using a bluetooth headset? I have tried a couple different headsets and it's almost as if the noise cancelling isn't even working. I know the headsets work as I have used them on other phones with no problems. The background noise almost seems amplified to the point that people on the other end complain. What I hear on my end sounds completely normal though.
I'm having the exact same issue. Only happens with the Rezound. My N1 and RAZR work perfectly with the headset.
I'm not sure if it makes a difference but are you on stock GB or running a rom? Maybe someone can help you trouble shoot then
Stock and no issues with a Jabra speakerphone.
KORM via the beast known as the Rezound.
My Rezound is doing the same thing on my Pioneer in car bluetooth unit. I haven't tried since I updated to the newest ics rom.
Stock from for me.
Blue ant t1 and jawbone era. People on other end say I'm scratchy and loud. Agree is sounds like no sound cancelling.
Glad I'm not alone. Too bad I thought it was the t1 and bought an era.
It's more than just lack of noise canceling. I did a test at work by calling my desk phone. When i wasn't speaking, the gain would keep increasing until you could hear my officemate shuffling papers. Then when I'd speak, for a moment my voice was very distorted, and then the gain would drop and I'd be back to normal. As soon as I stopped speaking, the gain would start climbing back up.
I've used this headset with five other phones with no problem.
The phone is still stock. Now I need to decide whether to unlock and try a different rom, send it back for another one, or trade for my wife's maxx (she never uses a headset).
-Jim
I really wanted to see if the ics roms had this prob but I also have a 3.8volt battery so that's out of the question for now.
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
phoc said:
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
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S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
DangerIsGo said:
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
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I have the Verizon variant and I get this same static. For me it sounds like a crackling/popping sound. Having the screen on makes it worse. I even get it during turn by turn navigation and through my car's bluetooth audio.
Verizon and Samsung support have been worthless. There are no stores with replacement stock within 100 miles of me.
I have the same issue with my sprint gs3. I'm hoping it's just a software issue.
I had this issue for a minute on my Sprint S3, then I realized that I hadn't plugged the headphones in quite all the way. They looked like they were in, but there's a final little click. Solved my issue.
The issue we're talking about happens on the speaker phone, earphones and even audio through bluetooth
Sent from my SPH-L710 using xda premium
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
sewhuy said:
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
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Well I followed your advise and unrooted the phone to get a replacement.they of course didn't have any in stock so it'll be there by Tuesday. The rep played music through a set of earphones he had and no further questions were asked. I just hope the replacement doesn't have a different issue like the ones I've read around here. Even my battery life has been spectacular.
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
mrb1946 said:
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I've tried everything I can think of. When it happens while the phone rings I guess there's noting else to do. I even rechecked after unrooting it,downloading the latest sprint update but it seems it's hardware related.
it's not only music playing apps but even others like tune in radio do it as well.
I just tried putting the music on the my external sd card and it doesn't do the popping there. when it reads it off the internal storage is when all the popping begins.
Hi there, I recently bought an HTC amaze and I love it so far, but I do have one problem. When I use any pair of headphones or 3.5mm jack my music will play out of both sides, but it's much quieter on the right side. I've tested this with many sources and nothing has worked so far. Is this a common problem? I have 30 days to return the phone but I'd really rather not if I don't have to.
Not an issue on my Amaze.
Have you tried different headphones? Or maybe one of you ears is going bad.
Haha... Definitely not my ears. I've tried several headphones and aux cables and none have worked. Guess I'm going to have to return it. I figured it was probably a hardware issue.
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
Double0EK said:
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
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That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
eShrooms said:
That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
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i say return the bad boy cause once one problem starts another one will persist :crying: and you want your phone 100% not 99% i bought my 4th amaze from ebay returned it cause guy said everything worked when i installed AndroSensor for Google play https://play.google.com/store/apps/details?id=com.fivasim.androsensor&hl=en it showed me the proximity sensor readings is messed up so THANK god i checked or i would had a 90% working phone ^_^
P.s did get my money back and the guy said keep the phone as he will not return to his shop in 3 months ^_^