[Q] Poll on Rezound audio interference - HTC Rezound

There were a few threads a couple weeks ago about the Rezound's audio interference when listening over the 3.5mm jack, but no one has updated those in a while, and it wasn't clear whether this was a widespread issue or just a few units. There's been a couple articles on major websites (e.g. theverge.com), but they all quote HTC's statement that this is "an isolated issue with only a few reports." Needless to say, I don't quite trust that statement.
The issue I'm talking about is the chirp/crackle/whine that happens when listening to audio. It sounds like a data transmission from the radio or cpu. You can easily hear it by listening to audio with the phone's volume turned all the way down, through headphones or plugged into a car's stereo.
My own Rezound definitely has this issue, so I'm wondering whether I should try to get it replaced by Amazon (I'm two weeks in to my 30 day window). But besides this issue, everything else about it has been fine. So, my good people, it's up to you! Is this something that's on every unit, or just a few? Please vote so we can know how widespread this issue is!

Me and my wife have been through a total of 6 and all have had it, but some worse than others. Got a refurb from Verizon a while back and its not near as bad but still there.
Yesterday, I asked HTC for an ETA on the patch to fix this, but haven't heard back yet.
Sent from my ADR6425LVW using XDA App

I hear a slight slight buzz for a few seconds when I pause audio, it is absolutely inaudible while any other sound is playing though, so I dont know if I have the same problem.

Here's an entire thread about this issue. You can probably get the info you're looking for in it.
http://forum.xda-developers.com/showthread.php?t=1352844

I've noticed this only happens with my rezound when it's charging and I try to play music through headphone jack at the same time

I have it, got a vzw replacement and it also had it. Tried demos at 2 different stores, both had it. I think they all have it. Just need to turn the volume down in a quiet environment. Personaly I can hear it during calls. It's not terrible, but when you know it's there you always here it.

I must be lucky. I don't have that problem with the audio. So far, my device is working great. I have different headsets and have not heard that. I have a very expensive over the ears headset. And a way cheaper Bose in-ear headset and nothing but good sound.
Sent from my HTC Rezound

I have really good hearing, but I could barely hear the static in the VZW store over the ambient noise in the background. But finding the same problem on 5 different phones between stores in NY, NJ, and a certified factory replacement makes me believe it's widespread. If not they should be able ensure that a replacement doesn't have the same problem.
Since the poll is about 50/50 I'll try another factory certified replacement.
Even though I can't recall anyone who's reported the sound issue ever receiving a replacement without a sound problem.

I have heard "hissing" before. But my Rezound does not make it. I am very familiar with and it's one of those things that I don't like. In fact, its common with some of the low quality burned CDs some people make. It's something I dislike. A lot. lol. I too can like good audio quality. It's the reason I spend a lot of money on high quality headsets. If various music formats made that hissing. And not just low quality tracks I would know. Good luck.
Sent from my HTC Rezound

I'm not really noticing this besides when I'm on YouTube. It seems like if you have a continuous flow of sound, its hardly recognizable (especially at a high volume). For example, while listening to music, I hardly notice this, but when I'm listening to someone talk on YouTube, in between the persons sentences I can hear the static. Also if I am watching YouTube, if I pause a video I can hear the staticy whining for a good 2 seconds perfectly clear
Sent from my HTC Rezound (Beast phone) Using XDA Premium

I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.

txkorm said:
I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.
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Trade phones with me please
Sent from my (Beast) HTC Rezound Using XDA Premium

Related

[Q] Static/background noise on audio

Hi All,
When I use headphones (tried 3 different pairs) whenever I listen to any audio output, whether from a game, mp3s, radio, system noises, there's always a lot of static and/or hiss. It's in the background and not too terrible but I'm thinking there's something wrong with the hardware in my Photon. I tried taking out the battery and it made no difference.
Anyone else have this issue? Should I return it? Any advice?
Thanks!
I use Moto bluetooth headset to listen and don't have any additional noise over what would normally be there (say, compared to what it sounded like on my EVO).
Do you get this background noise through the phone speaker as well or just the headset? Might be something with the audio plug on the phone.
If you have tried other headsets and the phone speaker is either doing it or not, wouldn't hurt to take it in to a Sprint store and have them check it out.
Thanks CCallahan. I exchanged it and the new one doesn't do that so I guess it was just a fluke.
I have the same thing going on, with headphones only. Guess it's just the luck of the draw
Sent from my MB855 using XDA App
I would exchange it. I guess it is the luck of the draw. My new photon has been less buggy overall - not just with this issue. The other one wasn't terrible but there were a lot more fcs and hard crashes. Could be just coincidence but with the audio jack issue too seems like there just might be bad ones out there.

Audio Whining/Squealing/Buzzing Noise

Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
Sent from my ADR6425LVW using XDA App
Phew, I'm not crazy. I'm not a musician, but I guess I have really sensitive ears for it to bother me so much. It's especially obnoxious when hooked up through the car, since the whining doesn't seem to increase in loudness with the volume level, but the car volume DOES increase it.
A lot of people are reporting that the Bionic issue is/will be patched out. I contacted HTC but haven't heard back yet. I'm really hoping something can be done. My 2 year old OG Droid played audio without a hitch. : /
jayochs said:
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
Sent from my ADR6425LVW using XDA App
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Oh man... I just ordered my Rezound this morning!
I hope it doesn't bother me.
if i can (and get super un-lazy, cuz i'm pretty lazy....) i'll record the noise from the earbuds into some of my sensitive recording mics to see if it picks it up to see if its the same noise. however, like i said, it doesn't bother me at all lol
shatteredhalo0 said:
Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
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I've noticed the same background whining sound on two different Rezound units when playing music through earbuds. I haven't tried my Motorola Stereo Bluetooth headphones to see if I can hear it through those yet.
The Beats sound quality is good, but this background interfaces is killing it for me. At this point the Audio from the Droid Bionic sounds better when using the different EQ settings.
Pretty inexcusable for an audio focused phone.
Sent from my ADR6425LVW using xda premium
Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
Sent from my ADR6425LVW using XDA App
jayochs said:
Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
Sent from my ADR6425LVW using XDA App
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I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
NilsP said:
I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
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Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
feralicious said:
Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
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Belkin mini 5v 1a for lighter and usb
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
FAUguy said:
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
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I would be curious if someone else could try this as well. In a response to my ticket regarding this HTC support suggested I try a bluetooth headset, I dont have one and they told me to go to the store and ask to try one. I dont plan on doing that but would be interesting if someone has one laying around already to try and confirm.
I tried removing my back cover and listening as well at their suggestion and that seems to take care of it as well so it may be an antennae issue.
I put the cover back on but have 4g off today to save some battery life and havent heard it yet while listening to music on my device, so it may even be the 4g signal interfering if someone else would like to try that as well.
my 4g is off and i hear the noise, so it's not the 4g radio
I notice it only when the music player is not playing any audio. When beats kicks in, the noise seems to go away.
Like when an album is done and the player has nothing to do, when the phone is connected to my truck stereo, I hear noise that changes in pitch with the RPMs.
Sent from my ADR6425LVW using Tapatalk
I notice that on my GPS when I use Bluetooth through my stereo speakers...my Garmin GPS puts out a radio signal and u set the car to that frequency so u hear stuff through your speakers...I hear my.rpm changes in that lol
Sent from my ADR6425LVW using XDA App
Some of what you guys are describing, the stuff with car chargers, has to do with a ground loop. http://www.epanorama.net/documents/groundloop/index.html
Some of it sounds like poor shielding. This is the noise you hear when you have earphones plugged in and no audio is playing. The audio jack/circuitry on this phone is probably very poorly shielded as all of them probably are nowadays. A lot of this noise gets drowned out with louder music, which is might be what happens when Beats is on.
I would love to know objectively if this were better or worse than other phones but no one ever tests these things and I'm not gonna hold my breath for a phone that touts a real headphone amp, DAC, and superior signal to noise ratios, or anything a music lover (not just hip-hop) might care about.
The easiest way I've found to get around most of this is to use Bluetooth audio. It doesn't sound great by any stretch, but it has less noise than most jacks and doesn't have the ground loop issue.
All I know is there was no noise at all with my Incredible.
I was listening to sections of John Lennon's Rolling Stone Interview (recorded shortly after the breakup of the Beatles) via the YouTube app on my Rezound today. The noise would start right after one segment would end, and stop as soon as I selected the next one.
Sent from my ADR6425LVW using Tapatalk
yep
i hear it when I am using the ibeats headset on calls, it is very annoying. However it only happens if I have the audio all the way up, after putting it down two times it goes away.
I tried a suggestion of turning on the Airplane Mode to kill data while using the music player, and I can still hear the backgtound whining interference sound. Even with a song playing, and turning the music volume all the way down to mute, I can still hear it in the background. But once I pause the song, the whinging stops a few seconds later. This happens while using any brand of wiered earbuds or headphones, not just the red ones that come included.
The only time I don't hear it on the Rezound is when using Bluetooth Stereo headphones.
Since I also just got the Droid Razr, I tried music playback on it, and it doesn't have any backgroud interference sounds, though the actual music quality still sounds better on the Rezound. Hopefully its an issue that can be resolved with a future software upgrade, but it might be a hardware issue that can't be fixed.

Bluetooth Issues

I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2

Crackling audio

I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Yes. At the gym today, my audio crackled about 2 times (headphones). Very annoying but w/e
The Onex I had would do this at times as well, arrgh. Was hoping this would not be an issue with the S3. Is this an android thing ?
Got buffers set to largest amount? And highest quality audio?
...
@rbiter said:
Got buffers set to largest amount? And highest quality audio?
...
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How?
I'm getting crackling sound from the internal speaker when I use Gallery to play a video.
Also getting crackling from my left front tweeter when I use bluetooth in my car. I don't get it when I use the 3.5mm audio jack though. Nor does it come from any other speakers in the car.
And getting cracling from internal speaker while using Jango.
Don't get it while using iHeart though.
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
I haven't noticed any streaming over Bluetooth
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
nixk said:
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
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I exchanged the phone and no crackle, so I am guessing it's a hardware issue of some sort.
Same problem on my Sprint 16gb. Replacement on the way
That is good to hear
Sent from my SAMSUNG-SGH-I747 using xda premium
I went by the AT&T store yesterday to exchange mine and they did not have any to exchange. Arrrrgh! The rep promised to give me a call when they do.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm not getting cracking but my audio skips when I receive a txt or gchat reply. Anyone else experiencing this? Sorta annoying
Sent from my SGH-T999 using xda app-developers app
I got mine today from AT&T.
When connected to car's stereo via bluetooth ... it crackles/cracks/pops/chips after every 5 - 10 seconds. I tried playing different audio files - same results. Play video clip - same results. Played youtube video - same results.
When I connected the phone via FM transmitter ... there was no cracking/popping in sound. I will test it again with a 3.5 mm auxiliary jack and update the post.
It looks like its a hardware issue ... however since these phone are not in the stores yet. Its hard to get a replacement handset right now.
Problem is so bad that its impossible to carry on listening to music or podcast ...
Uh oh.
I have a U.S. (Canadian, same thing) model SIII and I have a SQ problem. It only appears at very low volumes but my quieter music sounds like it's passed through a kazoo. This disappears when I turn up the volume. I don't think it's the "crackle" issue I've seen frequently described on other forums, because it occurs continuously when I output audio through the headphone jack, not only when the screen is off. This problem occurs across apps and file formats, including my flawless FLAC collection. I've played the same files back on an iPod touch (320 kbp mp3s) and the iPod has no problems. I'm really, really hoping this isn't a hardware issue, because I've already exchanged 2 S IIIs at the shop I bought it from due to screen issues and the manager's visibly pissed at me for cutting into his margins If it is though, looks like I'll have to face him again... He might even refuse to exchange it :/
Samples:
In the attached .zip, one .wav was recorded from a video played back using the stock video player on the SIII on the lowest volume setting (this problem persists on other player applications).
The other .wav was recorded from an iPod Touch playing back the same video on its stock player, also on a very low volume setting (much more clearly than the SIII).
As you can see (hear), it's terrible on the SIII... any idea what's going on? I think I have the same issue as enaybee. If any of you with SQ issues could check out the samples and see if that's also what you're experiencing it'd be great
Cracking popping on bluetooth
conetar said:
I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
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I am having the same issues of cracking and popping when using my bluetooth on the preinstalled car system on an 07 gl 320 mercedes. it appears in the "bugs" post re Samsung GS3 about the popping and cracking.
It is horribly annoying and obnoxious. it's so loud at times I can't even hear the other person on the other line.
I'm taking mine back to the VZ corp store I bought it at and going to work with a tech there to see if it's just mine or if it is on a replacement phone as well.
I had an HTC One X that would do this when playing music from Spotify and using a Bluetooth headset. I have not had this with the S3. I imagine that this is a software issue, likely related to Android.
Same issue here
I have the same cracking / popping issue. I spent 1 1/2 hours in a Verizon store last night convincing them there was a problem. I paired my headphones with an in store display and the sound was fine. Had them listen to my Galaxy and they could hear the cracking. The connected one of their headphones to my phone and heard the cracking. Finally, they agreed there is a problem with the phone. Unfortunately, there (apparently) are no white 32gb available anywhere at this time, so I am waiting for a backorder.
Not sure what they were looking at, but they later mentioned (while searching for a replacement device) that they have had other reports of the same problem.
UPDATE: cracking in Bluetooth/not with plug in speaker/headset/installed speaker
Last night contacted Samsung on Chat Tech Support. Their response was they haven't gotten anything listed yet and suggested I call back if the problem persists when data is more prevalent??? Reviewed multiple posts today on different forums. I listened to headphones via the 3.5mm jack, listened to the installed speaker, and no popping/cracking noted. Called my Corp VZ store in Ocala, FL this am and advised of situation so they would hold a 16g white GSIII for me. Arrived at 8p this evening. Had salesperson sit in my vehicle while I made several calls.
The first couple calls while connected to bluetooth there was scant noise. Then I received an incoming call that cracked/popped. The salesperson in his infinite wisdom advised me it sounded like the person was speaking too loud into their mic and that was causing feedback. (SERIOUSLY. I pay to be blonde! I'm a freaking techie! bygones..) Anyway, he said he would call level 2 tech support. After perusing my phone and it's setting I'm sure in an attempt to make sure I haven't rooted yet, which I hadn't, the Level 2 Tech support stated he didn't see any problems like this listed in the database and it's probably a lack of compatibility with the Bluetooth 4.0 and my system, so they would not replace the phone, as it's not their issue.
As my blood started to boil, again them assuming that because I'm female, I don't understand, Uggh!, I tried to control my temper and got stern advising them i've had the px for less than 48 hours. I drive 500 miles a week. I must have hands free communication and this SUCKS! I stated of course your system doesn't show the defect yet. The dang phone just came out. The salesperson witnessed the problem and blew me off. I advised him that I found the posts here on XDA and his response was "People on those forums lie about the problems they're having."
REALLY?????? Now the temper flared. I said "I may be female with blonde hair but have an advanced medical degree, am obviously more tech smart than he is, and advised him he was an idiot. (yes, I know that doesn't get anything accomplished, but it at least made me feel better.) His response was "what would you like me to do. If I give you another phone it may have the same problem." And my reply, "and IT MIGHT NOT!" Again I referred to the other listed people who have a similar issue that wasn't present on other devices. He blew me off. I told him I would have a new phone in my hands by morning and left the store.
On my long drive home I called VZ tech support on my phone, explained the above, and she advised me I had to call back on a different phone. I advised her I've already called Samsung, the factory reset didn't fix it, I'm NOT reseting it again, I unpaired and re-paired the bluetooth, the store person went through the settings already and was blown off by tech support, and that I WANTED to use the phone so she could hear the interference. She put me through to Level 2 Tech Support after she heard the interference as well. Had to explain AGAIN. Well, the tech noted my account and I should be getting a new px in the am at a different corporate store under the 14 day warranty for a new phone. Will keep you posted on the results.
Other than this bluetooth issue, the phone is awesome. Have not had any other glitches. But if this persists, it's a bust. Have to have bluetooth that works!

Bad / low audio from this phone

Hey guys, does anyone have this issue? The audio from the loudspeaker is just crap, and also the position of it is away from the screen?? What sense does that make? I'm trying to watch a video, not broadcast the video's audio to everyone in my general area (except me).
Now that's a physical problem and can't be fixed. What I'm really mad / inraged about is the jack audio. Any type of headphones I plug into is extremely quite. Compared to my old phone (xperia play) I can't hear anything....is this normal? Does anyone else have any similar problems? I can't even wear these outside and listen to music, the wind and car noise is far louder. I'm forced to bring my old xperia play instead just to hear something (which btw, it's like twice as loud on this phone) and if that's going to be the case every day then it's time to sell this Evo 3D.
Another side note is that the range of the audio is also not very good, I can hear it struggle with high ranges as it makes "pops" in the audio...very disappointing..
coreyon said:
Hey guys, does anyone have this issue? The audio from the loudspeaker is just crap, and also the position of it is away from the screen?? What sense does that make? I'm trying to watch a video, not broadcast the video's audio to everyone in my general area (except me).
Now that's a physical problem and can't be fixed. What I'm really mad / inraged about is the jack audio. Any type of headphones I plug into is extremely quite. Compared to my old phone (xperia play) I can't hear anything....is this normal? Does anyone else have any similar problems? I can't even wear these outside and listen to music, the wind and car noise is far louder. I'm forced to bring my old xperia play instead just to hear something (which btw, it's like twice as loud on this phone) and if that's going to be the case every day then it's time to sell this Evo 3D.
Another side note is that the range of the audio is also not very good, I can hear it struggle with high ranges as it makes "pops" in the audio...very disappointing..
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My audio has always been fine, but maybe you could try using an EQ or something (might need to be rooted)
DarkRazorZ said:
My audio has always been fine, but maybe you could try using an EQ or something (might need to be rooted)
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It's possible that my phone is faulty, but let me ask you this; what volume is your phone at when you think it's fine? I have to place mine at max to be "fine", not great, but fine. While the xperia play is at 50% being just fine.
coreyon said:
It's possible that my phone is faulty, but let me ask you this; what volume is your phone at when you think it's fine? I have to place mine at max to be "fine", not great, but fine. While the xperia play is at 50% being just fine.
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I personally keep mine at 30% - 40%, it's a comfortable volume. Anything past 70% is a bit too loud. Do you think it may be your headphones..? Or it could possibly be a software issue like your ROM.
DarkRazorZ said:
I personally keep mine at 30% - 40%, it's a comfortable volume. Anything past 70% is a bit too loud. Do you think it may be your headphones..? Or it could possibly be a software issue like your ROM.
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Originally I thought it was my rom, so I flashed another; same issue, so then I flashed the RUU...same issue. Tried different headphones, same issue, tried the same headphones on different devices...works completely fine at loud audio. Guess the phone is screwed. It already doesn't have any gsm radio connectivity.
coreyon said:
Originally I thought it was my rom, so I flashed another; same issue, so then I flashed the RUU...same issue. Tried different headphones, same issue, tried the same headphones on different devices...works completely fine at loud audio. Guess the phone is screwed. It already doesn't have any gsm radio connectivity.
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Yeah, a hardware issue would make sense if nothing else is working.
DarkRazorZ said:
Yeah, a hardware issue would make sense if nothing else is working.
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Are you using the HTC headphones? Because after plugging in the original HTC headphones it came with, I found that these headphones are loud and working correctly. So it seems that any other 3rd party headphones will not duplicate the same result. That is unfortunately because I hate the htc ones, they don't cancel out background sound at all. They all have the exact same jack, 3 rings, same size, etc. But the HTC one is different. When plugging those headphones into my xperia it gives an error and says they aren't supported. So it's obvious that HTC put some type of technology into them that differs them from regular headphones.
Edit: Alright, so I tried yet another pair of headphones lying around and they work fine too. Is it possible that I tried the worlds only two headphones that don't work well with this phone? In any case, I'm no longer mad about the jack audio, it's obviously fine. But the loudspeaker is and always will be an issue, which sucks but oh well.
coreyon said:
Are you using the HTC headphones? Because after plugging in the original HTC headphones it came with, I found that these headphones are loud and working correctly. So it seems that any other 3rd party headphones will not duplicate the same result. That is unfortunately because I hate the htc ones, they don't cancel out background sound at all. They all have the exact same jack, 3 rings, same size, etc. But the HTC one is different. When plugging those headphones into my xperia it gives an error and says they aren't supported. So it's obvious that HTC put some type of technology into them that differs them from regular headphones.
Edit: Alright, so I tried yet another pair of headphones lying around and they work fine too. Is it possible that I tried the worlds only two headphones that don't work well with this phone? In any case, I'm no longer mad about the jack audio, it's obviously fine. But the loudspeaker is and always will be an issue, which sucks but oh well.
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Nope, using third-party (JVC) headphones. Good to see you've got it sorted out though. Also I agree about the loudspeaker, it's a piece of crap. My old Evo 4G had a better one.
My phone is quite loud!
On mwakious Rom and it has tweaked audio settings.
It's gsm but maybe try the xloud mod available. Should improve audio volume
Sent from my HTC EVO 3D X515m using Tapatalk 2

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