Crackling audio - Galaxy S III Q&A, (US Carriers)

I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium

Yes. At the gym today, my audio crackled about 2 times (headphones). Very annoying but w/e

The Onex I had would do this at times as well, arrgh. Was hoping this would not be an issue with the S3. Is this an android thing ?

Got buffers set to largest amount? And highest quality audio?
...

@rbiter said:
Got buffers set to largest amount? And highest quality audio?
...
Click to expand...
Click to collapse
How?

I'm getting crackling sound from the internal speaker when I use Gallery to play a video.
Also getting crackling from my left front tweeter when I use bluetooth in my car. I don't get it when I use the 3.5mm audio jack though. Nor does it come from any other speakers in the car.
And getting cracling from internal speaker while using Jango.
Don't get it while using iHeart though.

I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.

I haven't noticed any streaming over Bluetooth
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

nixk said:
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
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Click to collapse
I exchanged the phone and no crackle, so I am guessing it's a hardware issue of some sort.

Same problem on my Sprint 16gb. Replacement on the way

That is good to hear
Sent from my SAMSUNG-SGH-I747 using xda premium

I went by the AT&T store yesterday to exchange mine and they did not have any to exchange. Arrrrgh! The rep promised to give me a call when they do.
Sent from my SAMSUNG-SGH-I747 using xda premium

I'm not getting cracking but my audio skips when I receive a txt or gchat reply. Anyone else experiencing this? Sorta annoying
Sent from my SGH-T999 using xda app-developers app

I got mine today from AT&T.
When connected to car's stereo via bluetooth ... it crackles/cracks/pops/chips after every 5 - 10 seconds. I tried playing different audio files - same results. Play video clip - same results. Played youtube video - same results.
When I connected the phone via FM transmitter ... there was no cracking/popping in sound. I will test it again with a 3.5 mm auxiliary jack and update the post.
It looks like its a hardware issue ... however since these phone are not in the stores yet. Its hard to get a replacement handset right now.
Problem is so bad that its impossible to carry on listening to music or podcast ...

Uh oh.
I have a U.S. (Canadian, same thing) model SIII and I have a SQ problem. It only appears at very low volumes but my quieter music sounds like it's passed through a kazoo. This disappears when I turn up the volume. I don't think it's the "crackle" issue I've seen frequently described on other forums, because it occurs continuously when I output audio through the headphone jack, not only when the screen is off. This problem occurs across apps and file formats, including my flawless FLAC collection. I've played the same files back on an iPod touch (320 kbp mp3s) and the iPod has no problems. I'm really, really hoping this isn't a hardware issue, because I've already exchanged 2 S IIIs at the shop I bought it from due to screen issues and the manager's visibly pissed at me for cutting into his margins If it is though, looks like I'll have to face him again... He might even refuse to exchange it :/
Samples:
In the attached .zip, one .wav was recorded from a video played back using the stock video player on the SIII on the lowest volume setting (this problem persists on other player applications).
The other .wav was recorded from an iPod Touch playing back the same video on its stock player, also on a very low volume setting (much more clearly than the SIII).
As you can see (hear), it's terrible on the SIII... any idea what's going on? I think I have the same issue as enaybee. If any of you with SQ issues could check out the samples and see if that's also what you're experiencing it'd be great

Cracking popping on bluetooth
conetar said:
I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I am having the same issues of cracking and popping when using my bluetooth on the preinstalled car system on an 07 gl 320 mercedes. it appears in the "bugs" post re Samsung GS3 about the popping and cracking.
It is horribly annoying and obnoxious. it's so loud at times I can't even hear the other person on the other line.
I'm taking mine back to the VZ corp store I bought it at and going to work with a tech there to see if it's just mine or if it is on a replacement phone as well.

I had an HTC One X that would do this when playing music from Spotify and using a Bluetooth headset. I have not had this with the S3. I imagine that this is a software issue, likely related to Android.

Same issue here
I have the same cracking / popping issue. I spent 1 1/2 hours in a Verizon store last night convincing them there was a problem. I paired my headphones with an in store display and the sound was fine. Had them listen to my Galaxy and they could hear the cracking. The connected one of their headphones to my phone and heard the cracking. Finally, they agreed there is a problem with the phone. Unfortunately, there (apparently) are no white 32gb available anywhere at this time, so I am waiting for a backorder.
Not sure what they were looking at, but they later mentioned (while searching for a replacement device) that they have had other reports of the same problem.

UPDATE: cracking in Bluetooth/not with plug in speaker/headset/installed speaker
Last night contacted Samsung on Chat Tech Support. Their response was they haven't gotten anything listed yet and suggested I call back if the problem persists when data is more prevalent??? Reviewed multiple posts today on different forums. I listened to headphones via the 3.5mm jack, listened to the installed speaker, and no popping/cracking noted. Called my Corp VZ store in Ocala, FL this am and advised of situation so they would hold a 16g white GSIII for me. Arrived at 8p this evening. Had salesperson sit in my vehicle while I made several calls.
The first couple calls while connected to bluetooth there was scant noise. Then I received an incoming call that cracked/popped. The salesperson in his infinite wisdom advised me it sounded like the person was speaking too loud into their mic and that was causing feedback. (SERIOUSLY. I pay to be blonde! I'm a freaking techie! bygones..) Anyway, he said he would call level 2 tech support. After perusing my phone and it's setting I'm sure in an attempt to make sure I haven't rooted yet, which I hadn't, the Level 2 Tech support stated he didn't see any problems like this listed in the database and it's probably a lack of compatibility with the Bluetooth 4.0 and my system, so they would not replace the phone, as it's not their issue.
As my blood started to boil, again them assuming that because I'm female, I don't understand, Uggh!, I tried to control my temper and got stern advising them i've had the px for less than 48 hours. I drive 500 miles a week. I must have hands free communication and this SUCKS! I stated of course your system doesn't show the defect yet. The dang phone just came out. The salesperson witnessed the problem and blew me off. I advised him that I found the posts here on XDA and his response was "People on those forums lie about the problems they're having."
REALLY?????? Now the temper flared. I said "I may be female with blonde hair but have an advanced medical degree, am obviously more tech smart than he is, and advised him he was an idiot. (yes, I know that doesn't get anything accomplished, but it at least made me feel better.) His response was "what would you like me to do. If I give you another phone it may have the same problem." And my reply, "and IT MIGHT NOT!" Again I referred to the other listed people who have a similar issue that wasn't present on other devices. He blew me off. I told him I would have a new phone in my hands by morning and left the store.
On my long drive home I called VZ tech support on my phone, explained the above, and she advised me I had to call back on a different phone. I advised her I've already called Samsung, the factory reset didn't fix it, I'm NOT reseting it again, I unpaired and re-paired the bluetooth, the store person went through the settings already and was blown off by tech support, and that I WANTED to use the phone so she could hear the interference. She put me through to Level 2 Tech Support after she heard the interference as well. Had to explain AGAIN. Well, the tech noted my account and I should be getting a new px in the am at a different corporate store under the 14 day warranty for a new phone. Will keep you posted on the results.
Other than this bluetooth issue, the phone is awesome. Have not had any other glitches. But if this persists, it's a bust. Have to have bluetooth that works!

Related

[Q] (Q) problem with bluetooth audio

okay, i just picked up an atrix for free and i am giving it a try to decide between it or my inspire ...
a major issue for me though is this problem i discovered... i listen to audio books while driving back and forth to work ... i use mortplayer (but have tried other audio programs and gotten same results) ...
if i am playing the audio on the phones speaker or through headphones that are plugged in everything is okay .. but if i connect to a bluetooth audio source it will 'skip' .. about every second or second and a half it skips a very short part of the audio ... just enough to distort works and make what it is saying not understandable ...
i have searched a little bit and not ran into this mentioned (or my searching skill is worse then i thought) so i am posting this thread up in hopes that someone else may know more about this ...
for a little more information ... the audio files this is happening on are 20 min long mp3 audio ... have tried it on just normal music as well in mp3 format and get similiar results.
I was using the following all last week while travelling, and the audio was great. $50 on Newegg:
Motorola S9-HD
I was getting about 3 hours from full charge, and was using PlayerPro which I have found to be the best for my personal use out of all the players.
<edit> The built in mic also works well for phone calls. My wife could hear me clearly when using it.
i will check out player pro .. i already have bluetooths tho .. built into my car and several blue ants and jawbones ... which it does the same with all of them including the one built into car.
Also check the audio player settings to make sure there isn't an output setting which needs to be changed. It appears some people are having major problems with conflicts between their car audio controls and the music player audio controls. Sometimes the players controls tried to override the car audio controls.
ok with player pro i still have the issue though it is less .. now i only get it for a few seconds then it plays normally ... it seems to be related to it caching the audio while playing.
CaelanT said:
Also check the audio player settings to make sure there isn't an output setting which needs to be changed. It appears some people are having major problems with conflicts between their car audio controls and the music player audio controls. Sometimes the players controls tried to override the car audio controls.
Click to expand...
Click to collapse
will have to check on that part as well ... i do not have any controls on the car audio that i use with it ... i just use the screen on the phone to play and pause and such ...
My wife's Inspire skips on bluetooth audio but not on my atrix.
Sent from my MB860 using XDA App
OSNPA said:
My wife's Inspire skips on bluetooth audio but not on my atrix.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
mine is exactly the opposite ... but my Inspire has CM7 on it.
CaelanT said:
I was using the following all last week while travelling, and the audio was great. $50 on Newegg:
Motorola S9-HD
I was getting about 3 hours from full charge, and was using [Link Removed] which I have found to be the best for my personal use out of all the players.
<edit> The built in mic also works well for phone calls. My wife could hear me clearly when using it.
Click to expand...
Click to collapse
I returned a pair of HT820's (Warranty) and got the S9-HD's back from moto... they have great sound, but their range is SOME OF THE WORST. I can't walk and listen to music without it cutting out.
I imagine it is most likely a problem with the receiver, not the source. Does the audio buffer or does it just skip?
Mgamerz said:
Does the audio buffer or does it just skip?
Click to expand...
Click to collapse
it skips about a half a second or a quarter of a second of audio ... just enough to change the words being said.
Same here. I am new to bluetooth for audio, and have a pair of S9 HD's. They worked all morning and then skipped all afternoon. Is that a sign of low battery? Also, what range can I expect?
Sent from my MB860 using Tapatalk
I've heard reports of fake s9s... but mine came from moto... seems hit and miss. Moto tech support is some of the worst, took two weeks to get an rma!
Sent from my MB860 using XDA App
Gvndeb60 said:
Same here. I am new to bluetooth for audio, and have a pair of S9 HD's. They worked all morning and then skipped all afternoon. Is that a sign of low battery? Also, what range can I expect?
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Probably so. The battery life is only 2-1/2 - 3 hours on those from all the reading I did about them before I bought them. Also, turn on the SRS WoW on the headphones. It makes a huge difference to the audio imo.
Mgamerz said:
I've heard reports of fake s9s... but mine came from moto... seems hit and miss. Moto tech support is some of the worst, took two weeks to get an rma!
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
The price is a good indication of cheap the Chinese imitations. If you purchase the OEM bulk Moto version they are $50 and up from reputable sellers such as Newegg, etc. If it's the cheap knock off versions, they can be had for $15-$20 on Ebay.
I mean I got mine from motorola's Rma center. My ht820s went in for warranty and I got these.
I've noticed some better use now with my atrix than my previous nokia 3600 slide. But its still not like my HT820s. Those things were big, but had like 15 hour battery life, and whole house range. Fit perfect around the neck.
I paid about 45 bucks for the ht820 on amazon (best purchase ever), but the volume would not go down after a year. Sent them in and Got s9hd back (they don't even look the same! Moto customer serivce must hate their customers)... good sound, but not enough to justify changing.
Sent from my MB860 using XDA App

[Q] Poll on Rezound audio interference

There were a few threads a couple weeks ago about the Rezound's audio interference when listening over the 3.5mm jack, but no one has updated those in a while, and it wasn't clear whether this was a widespread issue or just a few units. There's been a couple articles on major websites (e.g. theverge.com), but they all quote HTC's statement that this is "an isolated issue with only a few reports." Needless to say, I don't quite trust that statement.
The issue I'm talking about is the chirp/crackle/whine that happens when listening to audio. It sounds like a data transmission from the radio or cpu. You can easily hear it by listening to audio with the phone's volume turned all the way down, through headphones or plugged into a car's stereo.
My own Rezound definitely has this issue, so I'm wondering whether I should try to get it replaced by Amazon (I'm two weeks in to my 30 day window). But besides this issue, everything else about it has been fine. So, my good people, it's up to you! Is this something that's on every unit, or just a few? Please vote so we can know how widespread this issue is!
Me and my wife have been through a total of 6 and all have had it, but some worse than others. Got a refurb from Verizon a while back and its not near as bad but still there.
Yesterday, I asked HTC for an ETA on the patch to fix this, but haven't heard back yet.
Sent from my ADR6425LVW using XDA App
I hear a slight slight buzz for a few seconds when I pause audio, it is absolutely inaudible while any other sound is playing though, so I dont know if I have the same problem.
Here's an entire thread about this issue. You can probably get the info you're looking for in it.
http://forum.xda-developers.com/showthread.php?t=1352844
I've noticed this only happens with my rezound when it's charging and I try to play music through headphone jack at the same time
I have it, got a vzw replacement and it also had it. Tried demos at 2 different stores, both had it. I think they all have it. Just need to turn the volume down in a quiet environment. Personaly I can hear it during calls. It's not terrible, but when you know it's there you always here it.
I must be lucky. I don't have that problem with the audio. So far, my device is working great. I have different headsets and have not heard that. I have a very expensive over the ears headset. And a way cheaper Bose in-ear headset and nothing but good sound.
Sent from my HTC Rezound
I have really good hearing, but I could barely hear the static in the VZW store over the ambient noise in the background. But finding the same problem on 5 different phones between stores in NY, NJ, and a certified factory replacement makes me believe it's widespread. If not they should be able ensure that a replacement doesn't have the same problem.
Since the poll is about 50/50 I'll try another factory certified replacement.
Even though I can't recall anyone who's reported the sound issue ever receiving a replacement without a sound problem.
I have heard "hissing" before. But my Rezound does not make it. I am very familiar with and it's one of those things that I don't like. In fact, its common with some of the low quality burned CDs some people make. It's something I dislike. A lot. lol. I too can like good audio quality. It's the reason I spend a lot of money on high quality headsets. If various music formats made that hissing. And not just low quality tracks I would know. Good luck.
Sent from my HTC Rezound
I'm not really noticing this besides when I'm on YouTube. It seems like if you have a continuous flow of sound, its hardly recognizable (especially at a high volume). For example, while listening to music, I hardly notice this, but when I'm listening to someone talk on YouTube, in between the persons sentences I can hear the static. Also if I am watching YouTube, if I pause a video I can hear the staticy whining for a good 2 seconds perfectly clear
Sent from my HTC Rezound (Beast phone) Using XDA Premium
I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.
txkorm said:
I feel like I may be a lucky one. This is my second phone and both have sounded great. So if I do have any of the above issues, I'm not looking for it because if I find it, it'll drive me crazy.
KORM via the beast known as the Rezound.
Click to expand...
Click to collapse
Trade phones with me please
Sent from my (Beast) HTC Rezound Using XDA Premium

headphone noise before audio

While watching youtube or playing video via SD card from my Nook Tablet (rooted indirect method, 1.4.0) I get a very annoying static/popping noise before the audio plays at the start of a video or when resuming from a pause. This is only present when headphones are attached. Almost like the device mutes the headphones while no sound is present then clicks/pops/buzzes for a split second when audio is detected before playing. This is happening with three different pairs of headphones and multiple browsers/players. The noise is in relation to the volume set on the device... If I turn the device up to max the static is louder then if the volume is set at half. I see this problem while the device is charging and also when it is not.
Is this problem common and people are dealing with it or am I alone? I did a forum search but didn't see any posts relating to my question.
thanks for any comments.
I have the same issue, and it is rather annoying. I am hoping it is a software issue with the rom, where the ramp between dc and audio is not being handled correctly. It would suck if we had broken hardware
Did you happen to try headphones before rooting?
Maybe related to my "clicking" I get when my NT is sleeping with WiFi on... hopefully a software bug and not shoddy design/materials.
seanchronnery said:
Did you happen to try headphones before rooting?
Click to expand...
Click to collapse
Nope, seems unlikely that would screw with it though.
seanchronnery said:
While watching youtube or playing video via SD card from my Nook Tablet (rooted indirect method, 1.4.0) I get a very annoying static/popping noise before the audio plays at the start of a video or when resuming from a pause. This is only present when headphones are attached. Almost like the device mutes the headphones while no sound is present then clicks/pops/buzzes for a split second when audio is detected before playing. This is happening with three different pairs of headphones and multiple browsers/players. The noise is in relation to the volume set on the device... If I turn the device up to max the static is louder then if the volume is set at half. I see this problem while the device is charging and also when it is not.
Is this problem common and people are dealing with it or am I alone? I did a forum search but didn't see any posts relating to my question.
thanks for any comments.
Click to expand...
Click to collapse
I think it's a software issue. We all have noticed it at some poont.
thin wired headphones
I've noticed this before with thin wired headphones, especially when around a computer. Thick wired headphones with more insulation / protection are a bit less likely to have this problem.
... just a thought... might not work in this case.
Nook Color was just like that. cm7 make it perfect.
Sent from my Nexus S using xda premium
Yup! It happened for a long time. I realized that it cause by the sleep mode of sound chip but it is a software bug... -_-
Last time I use it for the song picker for the annual dinner event and it keeps pop pop pop before start playing. I solve the problem by minimizing the volume but not stop playing.
Finally someone makes a thread about it! I noticed it very early on when I bought my Nook Tablet in last December. It bugged me a lot. I couldn't find much about this problem; all I could find was a similar problem reported with Nook Color. The description of the problem looked so similar that I assumed Nook Tablet has inherited it... I hadn't registered on XDA forums then and decided to live with my assumption.
It has nothing to do with root. I discovered it after rooting it, reverted back in hopes of curing it, it stayed. It persisted when it auto-updated to 14.1. I was hoping this was one of the bugs B&N fixed with the update, but apparently their only motive for the update was to block users from side-loading apps.
This annoying audio issue manifests in at least two different ways. With some headphones, NT emits bursts of hisses before starting the playback. With others, there's no hiss but there's a pop. The hiss is more bothersome than the pop. I have tried with a few different headphones, and only on one I hear the hiss. On the rest, I hear the pop. I don't know why it behaves differently with different headphones. Maybe it's something to do with impedance.
My take is that NT turns off the audio at the hardware level whenever it doesn't detect any audio playback. It comes back on with a prelude of a pop or hiss. The idle period needed shut off audio is very little (maybe 1 second or so). Maybe it was done to conserve battery. This makes playing any musical instrument app very frustrating. Once you pause before playing another note, you automatically get a prelude of a pop or a hiss.
Speaking of musical instrument apps, another thing that makes NT quite unsuitable for enjoying those is a lag/latency between hitting the touchscreen and hearing a sound.
Is there any other way to fix it as we wait for a stable version of Cyanogen ROM? I'm not sure. I have seen some lines dealing with audio on build.prop. I don't know editing which parameter to what value would help things, so I didn't mess with them. Maybe someone more knowledgeable would like to try? I will try myself if I can learn more about it.

Bluetooth Issues

I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2

Static in all audio?

I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
phoc said:
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
Click to expand...
Click to collapse
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
DangerIsGo said:
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
Click to expand...
Click to collapse
I have the Verizon variant and I get this same static. For me it sounds like a crackling/popping sound. Having the screen on makes it worse. I even get it during turn by turn navigation and through my car's bluetooth audio.
Verizon and Samsung support have been worthless. There are no stores with replacement stock within 100 miles of me.
I have the same issue with my sprint gs3. I'm hoping it's just a software issue.
I had this issue for a minute on my Sprint S3, then I realized that I hadn't plugged the headphones in quite all the way. They looked like they were in, but there's a final little click. Solved my issue.
The issue we're talking about happens on the speaker phone, earphones and even audio through bluetooth
Sent from my SPH-L710 using xda premium
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
sewhuy said:
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
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Well I followed your advise and unrooted the phone to get a replacement.they of course didn't have any in stock so it'll be there by Tuesday. The rep played music through a set of earphones he had and no further questions were asked. I just hope the replacement doesn't have a different issue like the ones I've read around here. Even my battery life has been spectacular.
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
mrb1946 said:
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I've tried everything I can think of. When it happens while the phone rings I guess there's noting else to do. I even rechecked after unrooting it,downloading the latest sprint update but it seems it's hardware related.
it's not only music playing apps but even others like tune in radio do it as well.
I just tried putting the music on the my external sd card and it doesn't do the popping there. when it reads it off the internal storage is when all the popping begins.

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