[Q] loss of signal during 2g/3g usage - Galaxy Ace S5830 General

Hello everyone. I have a really weird problem going on. Whenever I use the mobile internet (doesn't matter whether it's 2g or 3g) something's happening and no one can reach me via a call or sms.The operator tells that the phone is switched off while actually it isn't. I don't have any indication of signal loss, I can call people while I'm using the mobile data.Sometimes people can call me, but sometimes they can't. I'm using stock gingerbread rom, never changed kernel or anything, just rooted. I'd really appreciate it if anyone could help me because it's my business mobile phone and I can't afford to miss calls.
Thanks in advance and sorry if there already existed a similar thread, I did a little search and didn't find any similar problems.

probably its your service provider fault

tehchrz said:
Hello everyone. I have a really weird problem going on. Whenever I use the mobile internet (doesn't matter whether it's 2g or 3g) something's happening and no one can reach me via a call or sms.The operator tells that the phone is switched off while actually it isn't. I don't have any indication of signal loss, I can call people while I'm using the mobile data.Sometimes people can call me, but sometimes they can't. I'm using stock gingerbread rom, never changed kernel or anything, just rooted. I'd really appreciate it if anyone could help me because it's my business mobile phone and I can't afford to miss calls.
Thanks in advance and sorry if there already existed a similar thread, I did a little search and didn't find any similar problems.
Click to expand...
Click to collapse
If you already contacted your service provider about it, try switching stock rom basebands. Which one are you using? Try switching to KS2. The one I'm using. If that doesn't work, try a different one.

Hey change sim card. . And now mobile portebelity. So ur number not change. . Do it.
Sent from my GT-S5830 using xda premium

Related

No Service-Hardware or Software ??

First time asking for help but I can't find the answer to my problem. I have no service on my X10, no calls, text, data. No service at all, just grey bars with a BIG X. I don't know how to tell if it's a hardware or software issue. I don't think software is the problem. I put my phone in airplane mode one night and the next morning turned back to normal mode. I noticed later I had no service. I had been running the Wolf 4.0.0 for about a month when this happened, with no problems at all. I have flashed back to 2.1 and then 2.3, no change. Searched and entered APN's for ATT. I did find some posts about "CRASHING SYSTEM SERVER" but I don't think it applies to this software. Am I missing something? I sure don't want to pay Sony $185.00 just to re-flash my X10 with a quick fix.
Any Ideas???
My setup is:
Wolf_Xperia_4.0.0
2.6.29-00054-g5101537
[email protected]SEMCHost#1
2.1.71
Thanks
If anyone is interested below is the link to the Sony service manual with disassembly and assembly videos, Schematics, tests, and part numbers.
http://www.mediafire.com/?1ivyrrkhoy2c6yk
Try your simcard in a different phone to make sure the sim is working as they can sometimes die I've had a few die on me over the years without even touching the sim since it was put in the phone.
Sent from my Nocturnal X10i using XDA Premium App.
Futura2000 said:
Try your simcard in a different phone to make sure the sim is working as they can sometimes die I've had a few die on me over the years without even touching the sim since it was put in the phone.
Sent from my Nocturnal X10i using XDA Premium App.
Click to expand...
Click to collapse
Thanks, but have a new sim fromm ATT, sorry I forgot to mention that.
No Service Issue
I have same xperia x10i with baseband .71
it had same problem few months back and it was working fine
changing sim caused the problem again
now it wont get any signal with any working sim
Is that problem hardware related or software related
FYI i have tried stock 2.3.3 cm7mod and team rom 3.8/3.9 but no service...
Help plz
Regards,
I don't know what the problem was with my phone. It started working one day and has been fine ever since. I do know that I was using the phone in a weak signal area, 1-2 bars max, before it stopped working and when it started working again I was in a full bar area. A software glitch or antenna problem, not sure. I have 2 of these phones and side by side the network radios have completely different signal profiles. The phone I was having trouble with still gets half the signal the other one gets.
Thanks

[Q] Problem with cell network

I am admittedly a noob when it comes to Android phones. I have had my i777 for a few months now and have successfully bricked it more than once. Having said that, I have found that the answers to my questions have always been on the board somewhere. I am having troubles figuring out where to go with this portion of the issue though. Having tried several different ROMs for my phone, I keep having the same issue. With any ROM, other than stock, I miss phone calls or text messages when my phone is locked and on Wi-Fi at home. If I'm out and about with my phone in my pocket and locked, it works normally. But, if I'm at home working at my desk and the phone is locked, I will not get text messages or phone calls. Notifications from apps like CNN continue, but nothing from the mobile network. I have followed the guide to return to stock and built my own jig that worked to reset my flash counter as I flashed before I read when I got the phone. (Former iPhone user that just assumed it was as easy as a jailbreak, really really dumb on my part)
I am a tech geek. I follow instructions well. I am sure the problem is with my phone and not the ROMs. My question for the forum, is where to begin troubleshooting the issue. I want to be able to use these ROMs.
Some info that may be helpful:
Baseband: I777UCKH7
Kernel: 2.6.35.7
I have tried the following in no particular order:
UCKK6-SHOstockV1.9.2noWipe
Serendipity_8.2
update-unnamed-v2.2.1-full
ICScrewD_2.1
TurkbeyRom-v33
Each has individual issues that I can deal with and learn to fix, but the phone issue I, obviously, cannot get past.
Have you set the phone to keep the wifi active when sleeping or locked?
Miami_Son said:
Have you set the phone to keep the wifi active when sleeping or locked?
Click to expand...
Click to collapse
No I have not. Does the wifi connection prevent the cell network from connecting?
cell network shouldn't disconnect at all if it is, swap it out could be bad phone. Also what is your signal level at your desk at home? Low signal normally causes missing of messages.
Puff3r said:
No I have not. Does the wifi connection prevent the cell network from connecting?
Click to expand...
Click to collapse
No, it doesn't.
Do you use any 3rd party apps like tasker?
When did this issue start? Perhaps there is an issue with the tower that serves your home. How strong is your cellular signal at home? I believe text messages (except MMS) are sent over the cellular network. Your being on wifi shouldn't matter (does being at home with wifi off and the phone locked still cause issues?).
I can't imagine other ROMs causing issues, though. If anything, they would mess up your data network only if they had the wrong APN settings for your area (for example, for a while, people using Unnamed didn't have data issues, except for a few like me who lived in certain areas with Cingular towers). Or maybe the stock modem files are better for you than the ones provided by the ROMs?
Maybe you have an old sim card that somehow has issues? You should be able to get a free one from at&t. Do you have another phone that you can test it with?
nh5 said:
cell network shouldn't disconnect at all if it is, swap it out could be bad phone. Also what is your signal level at your desk at home? Low signal normally causes missing of messages.
Click to expand...
Click to collapse
I keep a minimum of 3 bars and live near the center of a large city. As stated in the op, this is only happening on added ROMs never on stock. I have again reverted to stock (+root), since the op, and confirm that I am getting messages and calls at my desk at home with the phone locked.
****************************Edit for SoCaliTrojan post********************************************
I do not have any additional task managers installed, I've just always used the one built in. As for the SIM card, I am using the one that I got with the i777 at upgrade and get the 4G network when not on wifi, so I think I can rule it out. My wife has a Note that I have been drooling over, guess I will have to "borrow" it for "testing" when she gets home from work.
Also, I notice I am on baseband KH7 with Android version 2.3.4. I see mention of KK6 and 2.3.6 on the forums. I have avoided flashing the baseband, when possible, to keep from possibly bricking the unit. Is it possible that upgrading these could resolve the issue?
That is a very weird problem. Only thing I can suggest is compare the APN settings in root with a custom rom's settings. They should be identical, but check anyway.
Sent from my SGH-I777 using xda premium
Puff3r said:
As for the SIM card, I am using the one that I got with the i777 at upgrade and get the 4G network when not on wifi, so I think I can rule it out.
Click to expand...
Click to collapse
OK, I have to ask since seeing the above, do you have a plain SGSII or a SkyRocket?
Miami_Son said:
OK, I have to ask since seeing the above, do you have a plain SGSII or a SkyRocket?
Click to expand...
Click to collapse
It is branded GalaxySII on the back with model number sgh-i777.
Puff3r said:
It is branded GalaxySII on the back with model number sgh-i777.
Click to expand...
Click to collapse
Then it isn't connecting to 4G networks.
It's labeled as "4g" but really just multiple 3g connections to give you a faster overall speed. But you might want to just try getting a new sim card at your AT&T store, if that doesn't work, try a different modem (like KK6) the whole list/downloads are in the development section.
penguinlogik said:
It's labeled as "4g" but really just multiple 3g connections to give you a faster overall speed. But you might want to just try getting a new sim card at your AT&T store, if that doesn't work, try a different modem (like KK6) the whole list/downloads are in the development section.
Click to expand...
Click to collapse
I made AT&T upgrade me to a n LTE sim card. Our phone disent have LTE but the newer sim cards supposedly will make your speeds faster when LTE does come to your area due to it pushing HSPA+ faster than enhanced backhaul.
You said you live in the center of a big city maybe being surrounded by a lot of tall buildings could be causing havoc on your cell reception.I know at my work I can send and receive messages and calls everywhere except our breakroom but everyone else's phone works fine in the breakroom.
Sent from my GT-I9100 using xda premium
If I was wanting to pit a new modem on my sgs2 att phone what do I need to do?
Sent from my SAMSUNG-SGH-I777 using XDA

Xperia P unable to change Network Mode

Hello everyone, I am having a problem with my new Xperia P. I first got the phone on ICS. 54 FW and for some reason the option to select Network Mode (switch to GSM only, WCDMA only, etc.) was greyed out. I noticed that in an area with conflicting GSM/3G signal my phone lost signal for extended periods. I though by flashing a new ROM (Vision V4) that the issue would be solved. I flashed and am now able to access the Network Mode selection. It was on WCDMA preferred/GSM and I clicked GSM only, the phone immediately rejected this and went t\back to the state that it had been in. This is basically making my phones network features useless and I suspect the battery life is suffering as well. I flashed stock .75 ICS and even back to .54 ICS and the same issue occurs no matter what I flash. I went into the "hidden menu" accessed via button combination in the dialer and tried manually selecting GSM only from the list of preferred networks and the same issues occurs, no matter what option I choose, the phone immediately changes back to WCDMA preferred/GSM. This would not be as big an issue as it is if I lived somewhere else with better signal, but my home and work environment are both like this so it is a major issue.
I urgently need help in this matter, I have read about similar issues but either the thread has no replies or the suggestions do not work. I had read about some Sony forum members asking if I the persons had cut their micro SIM. I have, so I ordered a new micro SIM ready to be activated and it's on its way. These suggestions about the micro SIM were also answered with replies stating that they changed out the SIM and the error still occurs and I suppose it will more that likely persist in my situation.
If anyone could, I really need some help. Thank you for reading.
Odp: Xperia P unable to change Network Mode
Wrong section.
Sent from my LT22i using xda app-developers app
Hey mate,
Im not sure but I think you have a wrong baseband which might be causing the issue. (not sure cause i remember hearing somewhere that P covers all bandwidth etc )
If that might be the case, you need an FTF for your specific model to flash its baseband
Again, not sure so try this only if you dont get any replies soon
Min3r said:
Hey mate,
Im not sure but I think you have a wrong baseband which might be causing the issue. (not sure cause i remember hearing somewhere that P covers all bandwidth etc )
If that might be the case, you need an FTF for your specific model to flash its baseband
Again, not sure so try this only if you dont get any replies soon
Click to expand...
Click to collapse
Yeah, I think it may be something with my baseband. Every now and then I get an "R" above the signal display meaning I am technically roaming but this is very random. I don't really see any flashable basebands for the Xperia P though. I will do more research though and thank you for the suggestion. :good:
Well, couldn't find anything so I just sent it back to the seller for a replacement. Mine had a bad pixel on the screen anyway. Here's to getting one that works in about 2 weeks..
I too have the same issue but my problem is that my device freezes the touchscreen on 2g network. On every Rom that I have tried.. I am still waiting for a fix..
Tried to change the SIM and network still the same..
Sent from my LT22i using xda app-developers app
aamirrasool said:
I too have the same issue but my problem is that my device freezes the touchscreen on 2g network. On every Rom that I have tried.. I am still waiting for a fix..
Tried to change the SIM and network still the same..
Sent from my LT22i using xda app-developers app
Click to expand...
Click to collapse
Yes, that is very weird.. Are you still able to switch network modes? I'm on AT&T so the network compatibility should be fine, I'm just guessing we have defective units.. I emailed Sonymobile about the issues and got a response telling me that some carriers have a lock on their networks. This isn't true though because I have plenty of phones (Android and other) that had worked with 2G/3G with the option to select and it worked fine. I do this to all the Android phones I have ever owned. Hoping the JB update addresses the many issues we are all having with the many ICS iterations. I wanted to stop using Japanese smartphones (currently having to use F-10D until I get a good replacement) because of the hassle with use between countries and there being no development existent. I thought I could get a headache free experience from a less strict supplier but it seems I just can't have a good experience.
Like I said, I sent in for a replacement and should be getting one soonish, I don't know what I'll do if the same problem occurs except just wait for JB and see what it holds.
Can anyone with this phone on AT&T confirm that my phone was defective and not just (supposedly) carrier related?
I bought it from Saudi Arabia, only 3g works but freezes in 2g after some usage.. I am from India. I think unlocking SIM LOCK of my phone might fix the issue..
Sent from my LT22i using xda app-developers app

[Q] Samsung Galaxy S5 losing network connectivity

My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Click to expand...
Click to collapse
Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
Delete

[Q] I717R SIM Registration Help Needed

Need help registering I717R on Virgin Mobile network please. I've read pages and pages on these forums as well as google searching for a solution.
The phone would register for a few minutes then kick out. Turns out this phone was reported lost.
Folks- CHECK YOUR IMEI BEFORE BUYING A USED PHONE!
Free check here.
I got your PM, dont worry about bothering me, if I can help I will.
Unfortunatley, I am not sure I would be of any help. The question you posed in your PM sounds like a bit of a stretch. That doesnt mean it cant be done, but I think it would be a long road to travel.
It does sound as if it is a modem issue, possibly APN.
I know there are several that claim the Blaze modem works like a charm. Sorry I dont have a copy as I dont need.
I would fret too much, as whenever I give advice, someone comes along and corrects me. I might expect someone such as 440bro to come along, who seems to have every file in existance along with solid advice. Or a slight chance maybe that Sashusmom would drop in, who is a modem goddess. She is a master at the modem.
Good luck my friend, stick with it.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
captemo said:
I got your PM, dont worry about bothering me, if I can help I will.
Unfortunatley, I am not sure I would be of any help. The question you posed in your PM sounds like a bit of a stretch. That doesnt mean it cant be done, but I think it would be a long road to travel.
It does sound as if it is a modem issue, possibly APN.
I know there are several that claim the Blaze modem works like a charm. Sorry I dont have a copy as I dont need.
I would fret too much, as whenever I give advice, someone comes along and corrects me. I might expect someone such as 440bro to come along, who seems to have every file in existance along with solid advice. Or a slight chance maybe that Sashusmom would drop in, who is a modem goddess. She is a master at the modem.
Good luck my friend, stick with it.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the reply. Turns out that wasn't an option anyways. Still cracking away at it however. Will post when I figure out a solution.
Matholameu said:
Thanks for the reply. Turns out that wasn't an option anyways. Still cracking away at it however. Will post when I figure out a solution.
Click to expand...
Click to collapse
Just weighing in to try help rule out the obvious when the phone connects after a phone reflash does all telephoney functions work correctly? Calls texts and data?
Does the simcard carrier run on a compatible frequency for this model of phone in your area?
Since you have performed the unlock does any other simcards show the same issues?
I assume that while it is in its "unregistering" state you cannot receive calls?
Sent from my HTC Desire S using Tapatalk
heavy_metal_man said:
Just weighing in to try help rule out the obvious when the phone connects after a phone reflash does all telephoney functions work correctly? Calls texts and data?
Does the simcard carrier run on a compatible frequency for this model of phone in your area?
Since you have performed the unlock does any other simcards show the same issues?
I assume that while it is in its "unregistering" state you cannot receive calls?
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
The SIM carrier does work on a compatible frequency. I've had it fully connected before a few times.
My girlfriend's SIM did act the same way but I'll try it again.
The SIM won't register so no I can't interact with the network in any way.
Thanks anyways for the reply.
Finally found and reflashed the stock ROM and Radio... nothing. Will post a new error log from stock format soon.
SOLVED... unfortunately.
Make sure to check your IMEI folks.
....service mode folks. Take your time.

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