Question for Best Buy employee... - AT&T Samsung Galaxy Note I717

Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
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My question -is there some way (web site,800#) to check on a preorder done at store?
Sent with the power of my mind and Tapatalk

slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
Yeah! My question too, exactly, cause right now I have GNote ordered thru BB and ATT.
I ordered another case thru amazon as well in case I don't like the BB case.

slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I'm wondering if you can clip off the flip cover and have a spare back.

slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I don't work for best buy but I can say YES you have to return the case as well. I've never seen a retail that lets you keep the free or rebate stuff if you return it.

Typically, if you keep the freebie, the retail price of the freebie is deducted from your refund amount
In some cases the item can not be returned without all packaging and freebies
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Most of the time, if Best Buy give away free stuffs with purchase, it will show as package in the receipt. You will have to return all items in the package to get full refund.

I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.

UAC21FTR Sole said:
I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.
Click to expand...
Click to collapse
Is it Sunday? Nope
Youll get a call on sunday. Or you can just be there when they open

I know its not sunday its clearly thursday...the best buy associate stated they get them early and would give me a call once stock was received. So it means that they just have not received them early...you dont have to be a jerk about it just trying to help in this forum.

Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.

The BB employee where I ordered my note said they will most likely arrive in stores at 10AM on Friday, with the latest being noon. He said to call Friday morning to check.

While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
bman17 said:
Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.
Click to expand...
Click to collapse
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)

Corvette06 said:
While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)
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Click to collapse
Yeah, that would cause a min-freak from myself too!
And now I'm wondering if I like the white better than the blue!

I live 5 mins away from BB, I am going to try my luck tomorrow night. I received all the accessories needed, but no phone. Killer right there.

so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.

epi117 said:
so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.
Click to expand...
Click to collapse
Yeah, my order thru BB is the same, free shipping, but equates to SLOW shipping, 5 days. And thats after BB gets the phones into them.
So if you go to BB website and look at GNote it says "ships after 2/19"
So After 2/19 equals Tuesday the 21st since 20th is a holiday, 5 days later you'll get it, so by the 27th is my guess.
I actually ordered thru BB and ATT. My ATT phone JUST shipped and will arrive tomorrow.
And now I can't cancel my BB order cause I'm within 7 days of the launch date.
So I'll have to return it as soon as I get it. Unless I return the ATT phone, but will stink if I have to set up the ATT just to turn around and wipe it and do it all over again with the BB phone.
That's my fault for being inpatient!
But seriously, even if I didn't order one thru ATT, I probably can walk into BB on Sunday and get it.

Related

[Q] Online or Brick & Mortar

So the question is....
Purchase online October 2nd @ what time Pacific and wait for delivery?
or
Can I grab it from the Local Store and Have it on Sunday.
In my case, I am Tilt 2 upgradable for over two weeks now.
Will I be able to pick mine up from the local store for the same $200?
I'll be continuing / extending my contract.
Not soon enough..........................
P.S.
The 16gb Class 10 Amazon Micro SDHC card has already arrived.
The Gun Metal Taurus Aluminum Case has been on order for exactly one week.
waiting....waiting.....
Get it in the store. Us reps need all the help we can get
No Brick Stores until November for Norcal
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
The Parrot stores are saying nothing until Novemeber.
The AT&T stores are saying nothing in the store but they can order for me.
Is AT&T gonna make us wait even Longer??????
Starting to smell like it....
iqak said:
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
Click to expand...
Click to collapse
Best Buy in Sacramento says they have them now but can only sell them tomorrow. He also said come early.
Would I be able to get this at Best Buy while extending my contract?
I'm good for an upgrade now. Will best buy be able to give me the $200 price tag as an upgrade?
Normally (other) stores say I need to go through AT&T.
Pre-Order for Sunday (Oct.2) Pickup
I can personally confirm that Best Buy is accepting pre-orders for units they have locked up in the store.
I just made a $50 pre-order in Sacramento. Looked like they had 5-6 units on their locked shelf, one of which he scanned for my order.
Not aware of any other stores that will have them for pick-up tomorrow.
Feels like these will be hard to obtain for these early days.
Good luck everyone and happy Adroiding....
iqak said:
I can personally confirm that Best Buy is accepting pre-orders for units they have locked up in the store.
I just made a $50 pre-order in Sacramento. Looked like they had 5-6 units on their locked shelf, one of which he scanned for my order.
Not aware of any other stores that will have them for pick-up tomorrow.
Feels like these will be hard to obtain for these early days.
Good luck everyone and happy Adroiding....
Click to expand...
Click to collapse
Got mine pre-ordered @ the Galleria.
iqak said:
Would I be able to get this at Best Buy while extending my contract?
I'm good for an upgrade now. Will best buy be able to give me the $200 price tag as an upgrade?
Normally (other) stores say I need to go through AT&T.
Click to expand...
Click to collapse
Yes they will have it for 199
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iqak said:
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
The Parrot stores are saying nothing until Novemeber.
The AT&T stores are saying nothing in the store but they can order for me.
Is AT&T gonna make us wait even Longer??????
Starting to smell like it....
Click to expand...
Click to collapse
What part of Northern California. I'm in Redding and our Best Buy will have them. I pre-ordered mine, but I called to make sure it would be there tomorrow and the guy told me they had 8 in stock in addition to the pre orders.

Anyone heading to AT&T store this Sunday to try and pick one up?

Checked the store yesterday, they had 22 in stock for today. Arrived at store 8:42 no one in line, Beaverton Oregon.
Picking up two for me and son.
epi117 said:
Checked the store yesterday, they had 22 in stock for today. Arrived at store 8:42 no one in line, Beaverton Oregon.
Picking up two for me and son.
Click to expand...
Click to collapse
I'm moving to Beaverton next week!
And I'm surprised they had that many in stock
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Watchung NJ there were 3 people getting it when i arrived and according to the sales rep they had around 20 Note's. By the way this phone is rocks....!
I was at best buy when they opened at 11, I was only one there. While they were activating my note 4 other people came and they were all pre order pick ups. And yes this phone does rock
Called my normal store at about 12:30 after they had been open for 30 minutes. They had not had one request for the phone. I was a bit surprised. I asked him to put a black one (I know it is carbon blue) away for me. I went by at 1 pm and they still had not had any requests for the phones except me. I bought it no commitment. Will try it out for 30 days to see how it compares to my International Version and if LTE makes this worth keeping.
Slow day for the GNote in Plano.
I went around 1pm and I was the 2nd person to buy one. I bought it off contract due to my usps delivery issue and will return this one and get my refund when I get the usps one
Noone is interested in this phone? Or poor marketing?
Just picked mine up today and my AT&T store had plenty in stock. Also left Sprint today and and floored by how badly AT&Ts 3.5G speeds destroy the Sprint 4G I had. Bring on LTE. Sure I am paying about $10 more a month but it is worth it to finally have speeds I can use. My previous phone was an Epic 4G Touch so the Note is pretty much just a larger version for me.
xJeganx said:
Just picked mine up today and my AT&T store had plenty in stock. Also left Sprint today and and floored by how badly AT&Ts 3.5G speeds destroy the Sprint 4G I had. Bring on LTE. Sure I am paying about $10 more a month but it is worth it to finally have speeds I can use. My previous phone was an Epic 4G Touch so the Note is pretty much just a larger version for me.
Click to expand...
Click to collapse
Once you get to a ATT LTE area you will not believe the speeds! Have fun with your GNote!
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
SysAdmNj said:
I went around 1pm and I was the 2nd person to buy one. I bought it off contract due to my usps delivery issue and will return this one and get my refund when I get the usps one
Noone is interested in this phone? Or poor marketing?
Click to expand...
Click to collapse
Man, they really borked up the preordering thing huh?
SysAdmNj said:
Noone is interested in this phone? Or poor marketing?
Click to expand...
Click to collapse
I would say that most of the people who were really interested in this phone preordered it to either take advantage of the Friday delivery or the $50 plus free case at Best Buy.
I did see one guy camped out waiting on the iphone 5...
lol!
did just that.......after spending like 2 hours on the phone with best buy to cancel my order.....i got my note at the att store....no case no 50 bucks off....but i got it........best buy is backorder and have no idea when they will ship it.....one happy camper....should had initially get it from att in the first place
iPhones are over-rated
sent from AT&T Samsung Galaxy Note Dual Core 1.83 GHz
planoman said:
Man, they really borked up the preordering thing huh?
Click to expand...
Click to collapse
OH yea, and on Friday once I knew my order wasnt coming and I went to the store, the manager almost convinced me to wait until I recieve it whenever that was. So today I just added the off contract note to one of my other lines and changed nothing to the other line and all I did was throw my sims in it. This was the actual advice from customer service last night. They would waive or credit me any restocking fee once I return the full price off contract note. On top of that I got $50 free in note accessories and $150 credit to my account......and I'm not done yet. By the time I get my preorder delayed note I'll be calling back customer service for more credit for pain and suffering lol. In the end this pre-ordered phone wont have cost me much huh
Great device btw, I'm still trying to take it all in
btrinkle30 said:
I would say that most of the people who were really interested in this phone preordered it to either take advantage of the Friday delivery or the $50 plus free case at Best Buy.
Click to expand...
Click to collapse
Still I bet not one at&t store or best buy store had iphone type launch lines outside before they opened lol. This phone is so much more beautiful
david032766 said:
I was at best buy when they opened at 11, I was only one there. While they were activating my note 4 other people came and they were all pre order pick ups. And yes this phone does rock
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This has been my experience with every device launch haha....except when the GS2 hit.
went to best buy at 11:15. Went over to the mobile desk thing, said i was here to pick up my phone. they said Maria? my mom said yes and then they said we were the only people getting a note. while i was playing with it about 4 kids said they want that tablet. and i smugly said it was a phone. I love this thing

EVOLTE national launch date discussion

I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
fpineda101 said:
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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Click to expand...
Click to collapse
Bestbuy is still taking preorders and you get a $50 giftcard. I just preordered mine about 30 mins ago...
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I got my 3D on launch day and the 280 buy back goes down to 210 on June 24 which won't cover the frigging tax in CA. Hope it's before then, I have to pay Sprint 115 to upgrade early
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So what are your thoughts..im at a loss of words here..How do you go from a national launch date of May 18,putting stupid little memos out to your stores about opening early and having launch parties to a one week delay,sent out pre orders and SCREW any local sprint stores you went to and pre ordered your phone from?
I don't understand and wish we could know more about what is going on instead of being left in the dark.Because as it stands they have my money collecting interest and I have no god damn clue when I will see my purchase.(yes i pre ordered but i paid the full amount)
i went to the sprint store to buy a case and they were all excited to see the phone and the ppl their told me national release is next week. take that with a grain of salt
I'm another one following closely. I even paid 115$ to get my upgrade date pushed up so when I buy this phone I will get it for the upgrade price...Anyway I didn't pre order it because I have the Evo3d and was gonna stay with it because I didn't think it was that much of an upgrade...anyhow I just cracked the screen on my 3d from dropping it...so I figured instead of paying 100$ to get a refurbished Evo3d I midas well just get the lte...So thats what I'm going to do...
So I'm waiting for it to hit the stores..whenever that will be...I see Bestbuy is still taking preorders but what I'm worried about is that the phone will hit the stores before I get my preorder...but I just don't know...I'm not sure if I should just wait for the stores to start selling it or preorder it from best buy..
Any thoughts??
That sucks Brian. I do know there is an impending S4 shortage. The US version of galaxy 3 will have s4 too, rumors are iPhone 5 also
I'd be ecstatic if launch was this weekend or next week
Someone posted a number on the bestbuy thread. It gave me the run around to preorder at stores or online. Online says to call the number or go to a store. Gonna try a store after dinner
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i too am awaiting sprint stores to carry the phone so i can use an upgrade. i was hoping i wouldn't have to wait long
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
Click to expand...
Click to collapse
We are in the same boat my friend..I initially went to Best Buy for my pre order because of the deal they had with the gift cards.After waiting for 30 minutes i remembered i went though this last year with my Evo3D.Im on a really cheap contract(Sero+ Discounts from the OG Evo 4G) I have 2 lines unlimited everything No $10 data premium charge for $95/month..No way Best Buy could keep me on this plan.Last year I had to go to a Sprint Corporate store to Pre Order.
I can only upgrade through a Sprint corporate location because my plan doesn't show up in 3rd party computers...And here we are to this very moment,lost and hoping for some info.I've ruled out this weekend(god its going to be long) and set my eyes to next week...Im not looking for a freebe here or a damn cheeseburger..Just give me a god damn date and be done with it.I think there isn't a date because its going to be a long while(2+ weeks) buts thats just the pessimist in me./Frustration
---------- Post added at 08:38 PM ---------- Previous post was at 08:36 PM ----------
firmbiz94 said:
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Click to expand...
Click to collapse
please PM me if you get it from Target tomorrow...Any bit of info is good..also PM me if you dont get it...If Target freaking gets it before sprint stores something has royally gone crazy.
I feel your pain man. Im going to keep in touch with my corporate store daily... I wish SERO wasnt such a pain in the ads to keep VIA 3rd party...
Sent from my PC36100 using xda premium
BrianBaker said:
I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
Click to expand...
Click to collapse
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
purock said:
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
Click to expand...
Click to collapse
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Hello Everyone,
I am buying outright once my local sprint store gets one. My job pays for my simply everything plan but, if I want ownership of the phone, I must buy outright. To have done an upgrade or bought outright through the corporate account, would have been a nightmare with our office. Plus, the phone would have shipped to corporate( in a different state) then would have shipped to me.
Sure hope my local stores can get some soon. Yes I must wait but, it is worth getting free simply everything plan and mobile internet for my laptop that I can use as personal too.
Monnie
BrianBaker said:
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Click to expand...
Click to collapse
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
I'm beginning to get a little aggravated myself.
I did go to the trouble of preordering but someone at Sprint keyed in the order number wrong for someone else who was canceling and my order got cancelled by mistake. So, I call Sprint and spend about an hour and a half moving up the chain of command only to find out that I'm SOL. The phone is no longer available for preorder nor is it available for regular orders.
I'm thinking "no big deal" since I'll be able to walk into a Sprint store the day after preorders arrive and pick one up but now it's looking like that's not gonna happen. To add insult to injury they've still got my $216 and they're telling me that it will be another 10-15 days before they'll be able to credit it back to my account.
Sheesh!! Come on guys........
purock said:
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
Click to expand...
Click to collapse
While box sales are important for corp owned stores, they make up a very small % of overall box sales within the company. They are mainly for customer service.
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
Click to expand...
Click to collapse
Actually now it's no go for we SERO-P customer to upgrade at BB. I pre-ordered the phone from BB online on the first day, and today they shoot a call telling me that the order could not be processed since I'm on SERO-P. I then called Sprint employee account service and got confirmed that we SERO user can no longer get new phones while keep the plan from 3rd party retailer. Now I'm stuck at nowhere to get the phone except waiting for the official launch date to be announced. Hope this would make you feel better

What to do?

Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
I call BS on them getting 100 in already. No way. I'd do what the above post said, just wait until Thursday when AT&T is supposed to have them in store. I just placed an order over the phone with AT&T on Friday, but we'll see if it gets here before Thursday. Not sure if it will...
tuffluck said:
Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
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There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
mastarifla said:
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
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Pretty much....you can cancel your preorder with them and return your GC for a full refund with no problems, if you so choose. If they give you a hard time, speak to a manager and show them the verbiage on the preorder agreement you have where it states exactly that.
916x10 said:
There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Boss Daddy said:
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Yep, so much for that idea
Word on the street is that the new in-store launch date for AT&T is 6.28.12. I doubt stock levels are gonna be very high so if your intention is on getting one same day I'd suggest you get there as close to opening as you can. Same for Best Buy and other retail locations.
I can look at how many each bby store has and his many they have in order if you pm me with the store number
I would also like to add that bby has ****ty systems that aren't always accurate
Sent from my Samsung Infuse
I ordered just last Friday 6/22 and have a delivery date of 7/2 (A week from this Monday) Via Amazon. $150 shipped and no sales tax -
If you dont have a conclusive response by this wednesday I would kill the order and look elsewhere -

Best Buy preorder waiting thread (apparent delays)

No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
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I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**EspaƱol[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
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HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
Sent from my VS985 4G using Tapatalk
We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
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