No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
Click to expand...
Click to collapse
I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**Español[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
Click to expand...
Click to collapse
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
Click to expand...
Click to collapse
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
Click to expand...
Click to collapse
Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
Click to expand...
Click to collapse
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Click to expand...
Click to collapse
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
Click to expand...
Click to collapse
HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
Sent from my VS985 4G using Tapatalk
We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
Sent from my Nexus 7 using XDA Free mobile app
Related
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
My question -is there some way (web site,800#) to check on a preorder done at store?
Sent with the power of my mind and Tapatalk
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
Yeah! My question too, exactly, cause right now I have GNote ordered thru BB and ATT.
I ordered another case thru amazon as well in case I don't like the BB case.
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I'm wondering if you can clip off the flip cover and have a spare back.
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I don't work for best buy but I can say YES you have to return the case as well. I've never seen a retail that lets you keep the free or rebate stuff if you return it.
Typically, if you keep the freebie, the retail price of the freebie is deducted from your refund amount
In some cases the item can not be returned without all packaging and freebies
Sent from my SAMSUNG-SGH-I727 using XDA App
Most of the time, if Best Buy give away free stuffs with purchase, it will show as package in the receipt. You will have to return all items in the package to get full refund.
I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.
UAC21FTR Sole said:
I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.
Click to expand...
Click to collapse
Is it Sunday? Nope
Youll get a call on sunday. Or you can just be there when they open
I know its not sunday its clearly thursday...the best buy associate stated they get them early and would give me a call once stock was received. So it means that they just have not received them early...you dont have to be a jerk about it just trying to help in this forum.
Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.
The BB employee where I ordered my note said they will most likely arrive in stores at 10AM on Friday, with the latest being noon. He said to call Friday morning to check.
While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
bman17 said:
Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.
Click to expand...
Click to collapse
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)
Corvette06 said:
While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)
Click to expand...
Click to collapse
Yeah, that would cause a min-freak from myself too!
And now I'm wondering if I like the white better than the blue!
I live 5 mins away from BB, I am going to try my luck tomorrow night. I received all the accessories needed, but no phone. Killer right there.
so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.
epi117 said:
so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.
Click to expand...
Click to collapse
Yeah, my order thru BB is the same, free shipping, but equates to SLOW shipping, 5 days. And thats after BB gets the phones into them.
So if you go to BB website and look at GNote it says "ships after 2/19"
So After 2/19 equals Tuesday the 21st since 20th is a holiday, 5 days later you'll get it, so by the 27th is my guess.
I actually ordered thru BB and ATT. My ATT phone JUST shipped and will arrive tomorrow.
And now I can't cancel my BB order cause I'm within 7 days of the launch date.
So I'll have to return it as soon as I get it. Unless I return the ATT phone, but will stink if I have to set up the ATT just to turn around and wipe it and do it all over again with the BB phone.
That's my fault for being inpatient!
But seriously, even if I didn't order one thru ATT, I probably can walk into BB on Sunday and get it.
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
fpineda101 said:
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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Click to expand...
Click to collapse
Bestbuy is still taking preorders and you get a $50 giftcard. I just preordered mine about 30 mins ago...
Sent from my PG86100 using xda premium
I got my 3D on launch day and the 280 buy back goes down to 210 on June 24 which won't cover the frigging tax in CA. Hope it's before then, I have to pay Sprint 115 to upgrade early
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So what are your thoughts..im at a loss of words here..How do you go from a national launch date of May 18,putting stupid little memos out to your stores about opening early and having launch parties to a one week delay,sent out pre orders and SCREW any local sprint stores you went to and pre ordered your phone from?
I don't understand and wish we could know more about what is going on instead of being left in the dark.Because as it stands they have my money collecting interest and I have no god damn clue when I will see my purchase.(yes i pre ordered but i paid the full amount)
i went to the sprint store to buy a case and they were all excited to see the phone and the ppl their told me national release is next week. take that with a grain of salt
I'm another one following closely. I even paid 115$ to get my upgrade date pushed up so when I buy this phone I will get it for the upgrade price...Anyway I didn't pre order it because I have the Evo3d and was gonna stay with it because I didn't think it was that much of an upgrade...anyhow I just cracked the screen on my 3d from dropping it...so I figured instead of paying 100$ to get a refurbished Evo3d I midas well just get the lte...So thats what I'm going to do...
So I'm waiting for it to hit the stores..whenever that will be...I see Bestbuy is still taking preorders but what I'm worried about is that the phone will hit the stores before I get my preorder...but I just don't know...I'm not sure if I should just wait for the stores to start selling it or preorder it from best buy..
Any thoughts??
That sucks Brian. I do know there is an impending S4 shortage. The US version of galaxy 3 will have s4 too, rumors are iPhone 5 also
I'd be ecstatic if launch was this weekend or next week
Someone posted a number on the bestbuy thread. It gave me the run around to preorder at stores or online. Online says to call the number or go to a store. Gonna try a store after dinner
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i too am awaiting sprint stores to carry the phone so i can use an upgrade. i was hoping i wouldn't have to wait long
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
Click to expand...
Click to collapse
We are in the same boat my friend..I initially went to Best Buy for my pre order because of the deal they had with the gift cards.After waiting for 30 minutes i remembered i went though this last year with my Evo3D.Im on a really cheap contract(Sero+ Discounts from the OG Evo 4G) I have 2 lines unlimited everything No $10 data premium charge for $95/month..No way Best Buy could keep me on this plan.Last year I had to go to a Sprint Corporate store to Pre Order.
I can only upgrade through a Sprint corporate location because my plan doesn't show up in 3rd party computers...And here we are to this very moment,lost and hoping for some info.I've ruled out this weekend(god its going to be long) and set my eyes to next week...Im not looking for a freebe here or a damn cheeseburger..Just give me a god damn date and be done with it.I think there isn't a date because its going to be a long while(2+ weeks) buts thats just the pessimist in me./Frustration
---------- Post added at 08:38 PM ---------- Previous post was at 08:36 PM ----------
firmbiz94 said:
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Click to expand...
Click to collapse
please PM me if you get it from Target tomorrow...Any bit of info is good..also PM me if you dont get it...If Target freaking gets it before sprint stores something has royally gone crazy.
I feel your pain man. Im going to keep in touch with my corporate store daily... I wish SERO wasnt such a pain in the ads to keep VIA 3rd party...
Sent from my PC36100 using xda premium
BrianBaker said:
I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
Click to expand...
Click to collapse
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
purock said:
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
Click to expand...
Click to collapse
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Hello Everyone,
I am buying outright once my local sprint store gets one. My job pays for my simply everything plan but, if I want ownership of the phone, I must buy outright. To have done an upgrade or bought outright through the corporate account, would have been a nightmare with our office. Plus, the phone would have shipped to corporate( in a different state) then would have shipped to me.
Sure hope my local stores can get some soon. Yes I must wait but, it is worth getting free simply everything plan and mobile internet for my laptop that I can use as personal too.
Monnie
BrianBaker said:
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Click to expand...
Click to collapse
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
I'm beginning to get a little aggravated myself.
I did go to the trouble of preordering but someone at Sprint keyed in the order number wrong for someone else who was canceling and my order got cancelled by mistake. So, I call Sprint and spend about an hour and a half moving up the chain of command only to find out that I'm SOL. The phone is no longer available for preorder nor is it available for regular orders.
I'm thinking "no big deal" since I'll be able to walk into a Sprint store the day after preorders arrive and pick one up but now it's looking like that's not gonna happen. To add insult to injury they've still got my $216 and they're telling me that it will be another 10-15 days before they'll be able to credit it back to my account.
Sheesh!! Come on guys........
purock said:
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
Click to expand...
Click to collapse
While box sales are important for corp owned stores, they make up a very small % of overall box sales within the company. They are mainly for customer service.
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
Click to expand...
Click to collapse
Actually now it's no go for we SERO-P customer to upgrade at BB. I pre-ordered the phone from BB online on the first day, and today they shoot a call telling me that the order could not be processed since I'm on SERO-P. I then called Sprint employee account service and got confirmed that we SERO user can no longer get new phones while keep the plan from 3rd party retailer. Now I'm stuck at nowhere to get the phone except waiting for the official launch date to be announced. Hope this would make you feel better
Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
I call BS on them getting 100 in already. No way. I'd do what the above post said, just wait until Thursday when AT&T is supposed to have them in store. I just placed an order over the phone with AT&T on Friday, but we'll see if it gets here before Thursday. Not sure if it will...
tuffluck said:
Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
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There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
mastarifla said:
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
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Pretty much....you can cancel your preorder with them and return your GC for a full refund with no problems, if you so choose. If they give you a hard time, speak to a manager and show them the verbiage on the preorder agreement you have where it states exactly that.
916x10 said:
There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Boss Daddy said:
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Yep, so much for that idea
Word on the street is that the new in-store launch date for AT&T is 6.28.12. I doubt stock levels are gonna be very high so if your intention is on getting one same day I'd suggest you get there as close to opening as you can. Same for Best Buy and other retail locations.
I can look at how many each bby store has and his many they have in order if you pm me with the store number
I would also like to add that bby has ****ty systems that aren't always accurate
Sent from my Samsung Infuse
I ordered just last Friday 6/22 and have a delivery date of 7/2 (A week from this Monday) Via Amazon. $150 shipped and no sales tax -
If you dont have a conclusive response by this wednesday I would kill the order and look elsewhere -
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Everything I heard points to the 21st. Verizon said on their site that they will start shipping the DNA's on the 19th, and with the two day shipping they will also arrive on the 21st. You can exchange your phone until the 22nd, so you should be fine.
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
flaring afro said:
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
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I am thinking the same...I made an internet order this morning and it shipped out around noon for delivery on the 21st.
I certainly hope so. I'm planning on swinging around to my local store after work on Friday in hope that they'll have some on hand. The reps at my store don't know anything when it comes to dates except one guy, but he's hardly there anymore.
I can say that they showed up for store ordering today so you should be able to pick it up in a store soon... if I were you I would just return it to the gs3 to the store you got it from and then get it somewhere else since those guys are assholes...
Sent from my ADR6425LVW using xda premium
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
drumz0rz said:
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
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I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
At the announcement of the DNA official spokesmen said it was being released on the 21st. There's no question it will be.
Threaten to cancel the line and return the S3. They will balk. Wife didn't like the I phone 4 when switching to Verizon, they wanted to charge a restock fee and told me how much she would hate android, blah blah, blah. Told them fine. Cancel the line, I'll return the phone, pay the fee and open a new line online through Amazon and get my phone through them since they were being difficult. Walked out of the store with the thunderbolt and didn't pay a dime extra (was a hundred more than iphone at the time). They don't want to lose commissions. Also, try to never shop at authorized dealers. Stick to corporate stores.
Sent from my ADR6425LVW using Tapatalk 2
My local corporate store has no idea of shipments either, no clue the day before. I bet they had a whole pallet of them out back...
I'm sure the lady I called twice knows me by voice now.
white stormy said:
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
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They are BSing you Ask to talk to the store manager or supervisor.If they won't help call VZW customer service. They have always helped me..
i had no idea this place wasn't a corporate store. they only sell verizon and have nothing but verizon signs and whatnot. i got real hot when i found that out.
I second the "only shop at a corporate store". Seriously, only suckers wander into the "authorized retailers". You can spot them by looking at the signs. It'll say really small under the Giant Verizon banner like "USA wireless or GO wireless or John Doe wireless, Authorized Retailer". I've never stepped foot in one except when I needed a charger in an emergency. They charged me like $30. Yeah, screw them. The corporate stores can handle all customer service needs, and the staff is always more knowledgeable and helpful.
Authorized Retailers aren't always good with customer service or phone problems. I'd only use a select few places for getting a phone besides Verizon (Amazon, Best Buy, etc). There is a place near me that has no signs except "Verizon" with "Authorized Retailer" underneath. People probably don't realize they aren't the same as Verizon corporate stores.
I would return the phone and get the DNA from a corporate store.
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
DammitCubs said:
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
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I had the same issue.... Was it Verizon corporate you talked to?
Sent from my ADR6350 using xda app-developers app
called my verizon store today and they said they had will have them tomorrow for sale, so I will just pick it up before work tomorrow. I honestly don't think they get shipment until evening the night before because I called earlier and she told me to call back in a few hours towards evening and then they will be sure if they will have them tomorrow. Called just now and they indeed said they will have them tomorrow.
---------- Post added at 02:46 AM ---------- Previous post was at 02:13 AM ----------
Called another corporate store, both confirmed stock for me and the second one also confirmed they had them in stock and will sell them tomorrow. So you guys shouldn't have trouble getting them at your local corporate store.
after a short conversation with veriszon customer service got things worked out.
the gs3 had to be returned to the store i bought it at and that store would not be getting the phone on the 21st. to save my number verizon did a equipment swap and put my number on a old phone. then told me to return the phone and buy it at a corporate store on the 21st. i still get to buy it at the discounted price and keep my number,
Zalatorisaurus said:
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
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Their greed is appalling.
It's available here.
Order before 6pm for despatch today.
I've cancelled my Google Play order to order this one instead!
EDIT: I'd suggest using PayPal. Otherwise you may get this email: [see attachment]
EDIT 2.0: Re-ordered with PayPal address, I'll let y'all know what happens.
EDIT 2.5: They accepted PayPal... But they didn't accept my shipping address for some reason.
EDIT 3.0: I should look before I leap. The watch is now out of stock. Plus you can only use paypal. Even then, they might contest your delivery address. This is only really worth it if Google doesn't ship to your country. Otherwise, I'd suggest waiting for Google to stock them.
I've cancelled my Mobile Fun order and re-ordered from Google.
PSSST. Hey you. Yes, you! Use NEWCLOTH as a voucher code to get a free microfibre cloth worth about £4!
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Hm, I'd rather buy it from google, I like being loyal
J
Sent from my D6503 using XDA Free mobile app
dunjamon said:
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
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I've ordered from them before, yes.
Never an electronic item though, just the occasional case. They seem alright, plus you can get a free microfibre cloth if you use a certain voucher code (I forget what).
Ordered mine straight away, as the pre-orders I saw in The Netherlands were €300,- (Total Bull**** right?)
used your voucher, worked indeed.
Now time to wait. :victory:
My order's been updated to "queued for processing"! :fingers-crossed:
Edit..."Our warehouse team are picking your order" :fingers-crossed: :fingers-crossed:
_MinusZero_ said:
It's available on MobileFun. I can't provide a direct link because of my post count.
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Thanks for that. Just ordered one and cancelled the Play Store order. Hopefully it's not a mistake
Ordered yesterday at about 16:30 for delivery before 1pm today and here I sit...counting my steps and replying to texts cos there's not a lot else you can do with it yet......lol
MobileFun attach a letter to the box explaining that you shouldn't get it until the 7th because it won't be fully functional until then but they want you to have it early so you're ready to go etc.
Nice of them.
Cool! First impressions? Mine's showing as packing ready for despatch now.
how about ordering it for outside UK? are they trustworthy?
Ordered mine to. Mobilefun are trustworthy, often used by the guys at MoDaCo.
I used paypal and DPD next day, we will see what happens.
This was the email I got:
This email acknowledges the order you have placed online. We will email you again to confirm shipment when your order is processed, which will be within the next working day. Orders paid for before 6pm weekdays are shipped the same day providing the items are in stock.
Order Summary
Qty. Product Price Each
1 44653 LG G Watch for Android Smartphones - Black 159.00 GBP
Estimated despatch for the above products: Today, Wednesday 2nd July 2014
Shipping Method: DPD Next Working Day Parcel
Tracked service which is guaranteed to arrive the next working day (Monday to Friday) if ordered by 5 PM (not available to the Channel Islands)
Shipping Cost:6.99 GBP
Order total is 165.99 GBP, including 27.66 GBP VAT at 20%. A VAT invoice will be sent out with your order.
I have NO loyalty to Googles Play Store. Returning seems like a nightmare (many issues with my faulty N10) and the delivery charge is a rip-off.
And.... they're gone
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
^I hear you. I've just sent them my "thoughts" on the matter. That said, I've had a good few things from them in the past with now bother so I'm cutting them some slack. Their stock level calculations are obviously not to be trusted so I'll certainly think twice about ordering from them again.
_MinusZero_ said:
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
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Same here, cancelled my order. pre-ordered it from a shop in The Netherlands.
Selling a device saying it will be dispatched immidiatly and then say "oh its out of stock". not too impressed with that.
(As a web developer, I also find it a weird way of doing it. A proper system would be a count behind the article and every time someone purchases it the count goes count -1. till the point it has to say its out of stock.)
Well pre-ordered from Coolblue (if you live in The Netherlands), Delivery date: 8 July
Northernmost said:
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
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Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
shadowgolf said:
Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
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That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Northernmost said:
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
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Thanks, I feel bad now, as though I'm taking your watch! Still not convinced they won't throw a spanner in the works though...
Sent from my LG-V500 using Tapatalk
It's not your fault so don't you worry. It did lead me to just cancel the order completely and take my money (which they still have!) elsewhere. I'll not be ordering from them again!
Well, yep my order also went south. Made my feelings known to them as well.
I think I will wait until next week now, see the first full reviews, make a decision then.