Battery issues - Galaxy S II Q&A, Help & Troubleshooting

Having a few small problems with my phone. I sent it back recently to have the USB port changed and was given a new battery, and now when using ICS (LPB) build, when the battery is more than 50% it says its charging when its not connected (in system - status it says it is disconnected). Using the Samsung ICS it says charging paused because of over voltage. CM it just says charging. If I try to reboot with a nearly full battery, it gets stuck on the off-mode charging animation, meaning I have to reinsert a different battery. This has now carried over to GB (KK5), charging indicator saying charging, charging animation when off etc. Any ideas? Is this a battery/charger problem or a phone problem? Don't want to send the phone back again for a fortnight for some rubbish fix that won't hold.
So basically,
1. Battery more than 50%, phone thinks its charging.
2. Turn off with more than 50%, phone will play charging animation and won't turn on (just reboots/loops to charging animation, even when plugged into charger)
Now happening in both GB and ICS. Any help? "Might" just accidentally use it near liquid and claim insurance, but that's last resort.
Anyone help? Or is anyone else experiencing this?
Sent from my GT-I9100

Related

[Q] My GS2 won't turn on

It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making it turn on. Any ideas?
re: No Poweron
labou_7 said:
It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making turn on. Any ideas?
Click to expand...
Click to collapse
If it was my phone here is what I would do.
First I would see if the phone charges the battery by putting the battery into
the phone and plug the usb cable from phone into the wall charger or into
the computer.
If the display on phone shows a picture of a battery charging let it charge
for an hour more or less and try turning on the phone.
If the phone is not charging the battery I would purchase a cheapy battery
charger and battery combo on eBay.
You can find this combo on eBay for less than $8 bucks shipped for both the battery and charger:
http://www.ebay.com/itm/1800m-BATTE...045605?pt=PDA_Accessories&hash=item43aa9a4465
(even if you decide to return and exchange the phone its still a good thing to have a spare battery and charger)
Check it out.
Good Luck!
labou_7 said:
It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making it turn on. Any ideas?
Click to expand...
Click to collapse
are you on cm7? not sure about the s2 (never had the issue), but i know that on the infuse, there was a problem (or maybe it was intentional) with low power charging mode (phone wouldn't charge when off).
i think this can be solved by trying to charge the phone via your computer usb, as opposed to your OEM wall charger.
Thanks for the suggestion. It definitely isn't showing the picture of the battery when its plugged in to the wall or the computer. I'm debating the battery charger combo you linked.
I actually am. But I have it plugged to my computer and nothings changed.
Time for some trouble shooting.
Start eliminating possibilities. You need to determine where the problem is.
From what you say, it seems possible that the battery is completely discharged but not recharging. That could be a bad battery or it could be the phone.
If you know someone else with an SGS II, try inserting their battery temporarily to see if your phone will boot. If you don't know someone else, maybe you can borrow a charged battery from the store where you bought it.
Continue on until you pinpoint the problem.
Do NOT buy a "cheapie" battery for your SGS2. Unless you want to eisk causing damage. The stock battery for the SGS2 has NFC technology built into it. Using anything other than OEM could cause damage/performance issues to your phone, and void the warranty.
Sent from my SAMSUNG-SGH-I777 using XDA Premium App
Have goh tried a battery pull? Unplug the phone, pull the battery and let sit for a few minutes to allow tbe IC's to discharge. Put battery back in and try powering up the device. Good luck.
Sent from my SAMSUNG-SGH-I777 using XDA Premium App
Similar issue and got phone fixed finally
Have had similar issue as yours. Cable charger was plugged into the phone to be charged at night and was surprised to find that the phone became hot and battery was not charged at the next morning, in fact the battery level got lower than it was before charging.
Notes:
- ROM in use: AOCP version 7.2 (Android 4.4.2)
- Kernel in use: Version 3.0.101 [email protected] #3
Here are some tests done and the observations after getting a charger with a slot to place the removed battery for charging:
1. Charging via USB cable connected to PC:
- With the phone turned on, battery charging icon is only displayed after some wiggling at the charging port. The phone got charged further to 100% when the initial remaining battery level is 90%. However, when the initial battery level was less than 50%, the battery level continued dropping ALTHOUGH the battery charging icon was displayed.
- With the phone turned off, battery charging icon is only displayed after some wiggling at the charging port. When the initial battery level was less than 50%, the battery charging icon displayed only a battery level of 1% and the battery level did not increase at all after 15 minutes of charging.
Initially suspected that it was a dead battery issue and bought an i9100 battery, I thought it was a compatible battery at first. With the i9100 battery, I repeated the above tests.
2. Charging via USB cable connected to PC:
- With the phone turned on, battery charging icon is only displayed after some wiggling at the charging port. The phone got charged further to 100% when the initial remaining battery level is 90%. However, when the initial battery level was less than 50%, the battery level continued dropping ALTHOUGH the battery charging icon was displayed.
- With the phone turned off, battery charging icon is NOT displayed but the phone screen flashed continuously, and at times the phone is turned on automatically as the USB charging port is inserted. When the phone is turned on, the charging proceeded as the above sentence.
Upon searching the forum, I found that i777 has a different battery with NFC chip and i9100 battery has reported to cause issues during charging on i777 devices. There was also a Chinese forum which mentioned that the battery compatibility issues should have been overcome in ROM with Android version 4.0 and above.
I then bought a new i777 compatible battery and tested charging via USB cable. The observations are same as the first battery as at 1.
With the battery issues possibility eliminated, I approached a phone technician to examine the phone by telling him that the phone couldn't be charged and the battery level continued dropping even with the battery charging icon displayed. The phone technician then thought that the USB charging port to be the cause of the charging issue and replaced it. The replaced part is the small metal housing where the USB cable is inserted, and is replaced by heating the old metal housing and replacing it with new part by soldering.
The phone could be charged with USB cable as usual after the part replacement and all the batteries are found to be still working fine. Ended up with 2 i777 batteries and a i9100 battery, may be I could continue using this phone for at least another 5 years down the road.

[Q] Battery is giving strange problem,what should i do?

I will try to explain my problem clearly and in a concise manner.
My battery started giving problem since a few days back.That time I had ICS in my phone.
My phone having enough battery gets shutdown in the middle of nowhere.
If i turn it on,it shows battery to be 0 or 1%.Then i used to set it on charging,and it used to work normally and battery starts getting charged from 1%.
On the other hand,if instead of turning up the phone and charging again,when i used to plug the charger in without turning on phone, my phone shows the correct battery percentage.And it starts charging normally.
To summarise-
My phone having enough battery gets shutdown in the middle of nowhere.If my phone gets off on 70% automatically,and if i plug the charger keeping the mobile off,it starts charging from 70%.But if I turn on the mobile and plug the charger,it starts charging from 0%
So this thing worked for a few days.After that my phone started turning off quite frequently.And I had to plug the charger everytime it turns off so as to turn it on again.
A couple of days back,I flashed cyanogenmod JB and siyah kernel.Since then it has been worse.
Now phone doesnt even last a minute even after full charging.It just shuts down as soon as I turn it on.I tried clearing battery stats.
I am unable to use my phone,its next to a dead phone.Please help !
What should I do to save my phone?
maybe its time to replace battery...
kaczkalolo said:
maybe its time to replace battery...
Click to expand...
Click to collapse
Are you sure battery needs to be replaced?
One more thing, after flashing JB, the battery percentage doesnt fluctuate as before.
It gets off at say 70%, and then it doesnt matter if i charge it keeping phone on or off,the charging starts at 70%.
Its just that the phone gets off for no reason as soon as it is turned on.
There is an app on market called My Battery Status, you can check your battery health with it.
Sent from my CyanogenMod 10 powered GT-I9100 using xda premium
Replace the battery

Battery problem?

Hi all,
I've been having a wierd problem with my gs2 battery recently. It keeps on saying that it's charging however the battery is never increasing, it actually starts to decrease even though it says it is charging. It occasionally likes to turn on and off automatically. Recently, it has only charged when the battery is on 0%, I usually leave my phone charging overnight and when I can get the charger to work, I wake up and it says 100% but really, when I turn it on it says 85% or significantly lower. Sometimes, like now, it decides to work whilst it's on but this is not always the case, that is why I am not sure if it's a port problem. I have tried different chargers and some decide to charge the phone but continously turn on and off (on the off screen, battery charging picture appears and then reloads etc.), others don't work at all. I am not using a stock battery however my stock battery charges okay but is very weak (only last like 2-3hrs even when I'm not using it) and the current one lasts a long time once I nanage to get it to 100%. I have tried different online solutions such as taking the battery out for 10 secs, put phone on charge then put battey back in etc . and it hasn't worked. There have been times where the battery has crashed from 70%+ to 8% whilst it's off which seems wierd. I have attached some battery status images. Has anyone had this issue before? I would really appreciate any help or solutions you know that may work.
Replace battery first, if problem persists replace USB board/port (replacing battery should fix it though) - KeithRoss39 has a guide in General (search for 'Replace USB charger board') which will enable you to do it yourself quickly/easily/cheaply if replacing battery doesn't fix it.

Z2 Battery will not charge to 100 %

Hi there anyone have any ideas been using my Z2 since last Friday and yesterday for some reason the device will not charge to 100 % only goes up to 96%
I have tried a different charger and still get the same problem , Also downloaded Sony pc companion software and run the repair tool to see if it resolves the issue and still same problem
Try discharge battery to 1-2% (some advise even till auto-off device) and then fully charge with bundled charger.
Mine does the same thing, don't worry.
The reason this happens is that once your battery is at 100%, it stops charging automatically, and the device waits for it to get down to 99% before starting to charge again.
Is it possible that you just keep catching it at 99%?
Mine will charge about 1% every four minutes until it hits 99%. Then that last one percent takes a couple of hours. This is according to the power/percent list in gsam. It's done it consistently from day 2. Day 1 it failed to charge beyond 80% overnight.
Sent from my D6503 using XDA Premium 4 mobile app
thanks for your help I will try a full discharge and then try charging it and see how it goes
Finally battery is flat the phone turned off , charging it now with the sony charger which came with the z2 , will let you know what happens
I did a live chat with sony and they say the device is faulty and needs to be repaired
I have rang my network provider and they will send me a new z2
96% charge and wont charge no more!!
would really like to understand what is the solution to the problem.
This is really annoying . Please need all possible inputs.
Do you think its a product issue and needs to be replaced with a new piece.
Mine charges, but...
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
@The Midnighter
I think you have a faulty unit, mine (2nd one) doesn't even overheat unless I have severe CPU/GPU intensive apps running. Never had a charging problem either... Get it replaced mate
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
sarobi said:
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
Click to expand...
Click to collapse
I forgot to mention - you reminded me.
When I leave my phone off and plugged in, it will charge to 100% - however I have to do a HARD RESET every time I go to turn my phone back on, after turning it off. (Holding power and volume up) or it sticks on the "SONY" screen and will not advance.
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
espe0 said:
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
Click to expand...
Click to collapse
It is indeed a problem, because the screen is staying on and causing my phone to over heat - it once over heated so badly because of this I had to leave the phone off for a very long time.
The phone doesnt charge at 100% and the magnetic charger not work
The Midnighter said:
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
Click to expand...
Click to collapse
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
dzegarra said:
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
Click to expand...
Click to collapse
Did u manage to fix the problem? Or did anyone here manage to fix the battery charging issue? Mine charges to 78%, then sometime 85% then hard-reset - 91%. Cant charge anything above that! : <
There's no real fix, you can only hope a rollback to KitKat might help. See this lengthy forum post on the sony forums:
https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384
Spanning from april until right now...
Mine only gets to 70-80% on an overnight charge.
Mine charges and discharges constantly, I try change the cable, the AC adapter, the usb on my computer, the micro usb port to magnetic... Always is the same.. and another times charges too good.
Some times charge to 99% and discharge to 98%.. so I disconnect and connect again and charges to 100%
Maybe it's a Lollipop .232 problem in some devices?
Hi! Same problem here, sometimes my phone doesn't charge to 100% and I have to unplug the charger and plug it in again to get 100%. I think it's pretty common, but if your phone only charges till a low percentages and just doesn't charge further, it might be so that the phone's afflicted with the Lollipop charging bug. We can only wait for Marshmallow then

Charging Questions - someone test?

First I don't think anything is wrong with my device but just curious if anyone else noticed this.
1. Fully Powered off device
2. Plug in charger (little battery charging icon animates)
3. This is where it gets strange I let it get to 100% but didn't unplug it (left it plugged in all night like I usually do on all my devices) , next morning I check the charge and it showed 97%
so I assume the phone circuitry shuts off the charger after it's fully charged to prevent overheating or whatever, or the charger shuts off, strange why I got a 3% drain though with it completely off...
so far I have only tried with the official charger and cable, curious if anyone else had this issue.
besides for that the battery in this device seems good I can get about 1 day 1/2 moderate / heavy use out of it
Perhaps it's the boot animation etc?
Twotems said:
Perhaps it's the boot animation etc?
Click to expand...
Click to collapse
I guess it could be if it runs in the background , it just was strange to me since my samsung tablet will always show 100% even if I leave it plugged in forever, maybe lithium-ion (samsung) and lithium-poly (xiaomi) have different charging rules like maybe you can't float charge lithium poly (just guessing)

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