Great AT&T Service and Great phone - AT&T Samsung Galaxy Note I717

Well I have been salivating over the Note since I heard about it months ago. My only set back was the fact that I had just signed up for AT&T this past November with the Samsung Skyrocket. I tried to put the phone out of my mind but daily I would find myself sifting through YouTube videos. I kept telling myself to just be happy with what I had but, low and behold the phone comes out today and ofcourse I have to have it.
So I call up my local AT&T and ask to comfirm the price off contract was $650 and if they had any in stock. The employee informs me that yes they are in stock, but I will not be able to purchase it off contract. For a second Im lost in dissapointment, then the employee says why would you want to buy it off contract anyway when you can do an early upgrade and just pay $550. Say what! So I hop in my Toyota Matrix and fly ( seriously going about 90 mph) to the store.
I get to the store and let them know I had just called to buy the Note and the manager and an employee start helping me. The employee goes into my account and clearly im not early upgrade eligible, but the manager says its fine Ill just do an overide. So while the manager is doing the overide the employee starts telling about the jawbone speaker that they have been pushing for awhile. It cost $199 so im just listening not be rude, but decline her offer. Then the Manager says how about if I through the Speaker in for free since your already paying $549 for the phone ( ok now we are talking), I happily accept this offer.
I know my story is a bit long but I am always hearing about how terrible AT&T is so I just wanted to send a little positivity there way.
With the case, screen cover, and Tax I ended up paying $649 total. I plan on selling my skyroket for $400 so ill only end up being out $249 dollars. Im going to try out the speaker if I dont like it ill probally sell it for $150 then Ill only be out $100.

Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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I think he is the first I have seen that was offered this in store from what I have seen
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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Well further examination of my receipt I can tell I was offered the Jawbone box because they price of the the Note was discounted to 299, so i guess the Manager was just trying to recup the difference. But I am still happy and I guess I could just go to another store and return the Jawbone because I was charged full price for it on the receipt.
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ATT is great?? You just wait!
I'll admit I've had some really good experiences with ATT in-store customer experience.
But over time, they just keep changing the plans and increasing the prices. It's been 8 years since I switched from VZN to ATT so I could have the "freedom" to be one of the first to buy unlocked GSM phones from overseas and not have to wait for phones to be "provisioned" (ala Sprint and VZN).
...but over time, what used to cost me about $250/mo. for 6 phones is now costing me $400/mo with 2GB data limits!
Even when I threaten ATT that I'm leaving, they seem to mysteriously find discounts and savings I qualify for to lower my bill. Can't complain about that too much I guess...

Yeah i think im going to return the Jawbone speaker tommorow and get my 199 back. Im going to a different store to return it course.
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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Related

14th Confirmed?

I think we have a winner:
http://www.droid-life.com/2011/02/0...or-motorola-xoom-htc-thunderbolt-on-the-14th/
This is confirmation enough for me. Lol
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Hell yeah! Good enough for me.
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Hopefully its true. Still a ton of skepticism due to it not being a Thursday. VZW needs to just drop the bomb. I predict a Superbowl commercial.
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I'll be up bright and early on Sunday if Best Buy does decide to take pre-orders.
Not that this is confirmation but I just got off the phone with a Verizon rep. She couldn't find anything to verify the 14th as the release date but said she "believes" that will be the date. Take it for what it's worth.
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While I was at best buy earlier the Rep said Valentine's day is still the date they're set on. Also said as far as they know 4g wont cost more for now. All things we know but reassuring to hear it again.
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Redneck Trash said:
Not that this is confirmation but I just got off the phone with a Verizon rep. She couldn't find anything to verify the 14th as the release date but said she "believes" that will be the date. Take it for what it's worth.
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I'm totally with you on this. At the time I made this post I swear I was at the point where I thought this date was at least 90% accurate. Now Best Buy IS taking pre-orders as of this morning but won't give me a date or a price? I dunno, sketchy and I don't just hand out money and not know anything about what I get in return, lots of other dates flying around too. I think there will be a Super Bowl commercial I certainly hope so, if not Verizon is shooting itself in the foot here.
Sebrina said:
I'm totally with you on this. At the time I made this post I swear I was at the point where I thought this date was at least 90% accurate. Now Best Buy IS taking pre-orders as of this morning but won't give me a date or a price? I dunno, sketchy and I don't just hand out money and not know anything about what I get in return, lots of other dates flying around too. I think there will be a Super Bowl commercial I certainly hope so, if not Verizon is shooting itself in the foot here.
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All you are doing is holding a place in line. They give you a $50 gift card for you deposit. You can blow them off if need be and you'll have $50 at BB. What's the problem?
ridobe said:
All you are doing is holding a place in line. They give you a $50 gift card for you deposit. You can blow them off if need be and you'll have $50 at BB. What's the problem?
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Problem is they don't do 1yr contracts which is a HUGE deal for me at least, big difference between geeting an upgrade in 10 months vs 20.
Sebrina said:
Problem is they don't do 1yr contracts which is a HUGE deal for me at least, big difference between geeting an upgrade in 10 months vs 20.
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We can technically do one year contracts but things get really weird/messy
Sebrina said:
Problem is they don't do 1yr contracts which is a HUGE deal for me at least, big difference between geeting an upgrade in 10 months vs 20.
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They are offering their buyback program on this phone for free (everything is for the first week). The basis for the price of the phone is RETAIL. This phone minimum will be $599. At the 10 month mark they will buy back your phone for $240. I think that will compare with a one year plan rather well.
ridobe said:
They are offering their buyback program on this phone for free (everything is for the first week). The basis for the price of the phone is RETAIL. This phone minimum will be $599. At the 10 month mark they will buy back your phone for $240. I think that will compare with a one year plan rather well.
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That's not as good as it sounds, I can sell a 1 year old TBolt for 300 on craigslist. Let's do the math a 599.99 phone (regularly priced at 199.99 on contract) will get you a buy back of 240. The retail price of most phones is 599.99 thats 600-240=360. I'd be paying 360 for my next phone!
My next upgrade would cost me almost 1 and a half times more than if I just signed a 1yr contract and paid 70 extra dollars up front. Not to mention Verizon bends backwards when you approach your out of date contract. They've called me a few times about certain "offers" since I'm almost out of contract to get me to renew. On top of all this after I get the upgrade I can still get the 300 extra dollars by selling the phone on craigslist myself making my next upgrade 100% free + profit. I don't sign 2yr contracts it's not worth it in this industry.
This was just tweeted by @Verizonwireless (the official VZW Twitter): "HTC Thunderbolt: no updates to report. We'll share what's real, when it's real, directly. Here."
Looks like we're left in the dark a while longer. Sounds like it's not decided yet, or the release date is too far off for them to announce. Looks like... we should probably be thinking later rather than sooner. Bummer.
JFMFT said:
This was just tweeted by @Verizonwireless (the official VZW Twitter): "HTC Thunderbolt: no updates to report. We'll share what's real, when it's real, directly. Here."
Looks like we're left in the dark a while longer. Sounds like it's not decided yet, or the release date is too far off for them to announce. Looks like... we should probably be thinking later rather than sooner. Bummer.
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I just preordered mine and they said at BB that so far the 14th is the launch date.
mgymnop said:
I just preordered mine and they said at BB that so far the 14th is the launch date.
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Only way Best Buy could know the release date is if Verizon released it to them. Best Buy is only speculating or Verizon has decided to tell them and no one else. Did you receive confirmation on when you can pick up your Thunderbolt?
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Redneck Trash said:
Only way Best Buy could know the release date is if Verizon released it to them. Best Buy is only speculating or Verizon has decided to tell them and no one else. Did you receive confirmation on when you can pick up your Thunderbolt?
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They told me it will be the 14th but I am going to get a phone call when I can pick it up. So keep my fingers crossed
Its got to be the 14th. Verizon wouldn't let the biggest electronics retailer in the U.S. to be telling thousands of people a false release date. As someone said earlier, the only reason best buy is saying the 14th is because Verizon told them!
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Android central said best buy will have exclusive rights to sell thunderbolt probably because HTC knows vzw sucks ass and treat us customers like crap ..if it wasn't for the phones (and sadly the service is good ha) I'd switch carriers ..but best buy is the place..I pre ordered mine yesterday ..I read..199.99 after rebate minus the 50 pre order fee..they put on gift card..and the 14th is when we get them..can't wait
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Rebate would be nice. 249.99 is steep.
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Getting note today buy no commitment or early upgrade.

OK here's the deal. I am currently phone-less being I sold my GS2 in wake of the note. Now I have two upgrades due in May. My GF also wants a Note and she said she is more than happy with waiting. Me, I tried but I can't lol. Being smart phone less sucks. Not fun bringing my new Transformer Prime around and hoping for wif lol. So here are my options.
One of the upgrades is deff going to my GF. So that leaves one. I figured I could buy the note today for $650 and instead if paying early upgrade price of $550 saving my May upgrade for future phones like a SG3 or whatever. Or better yet I could buy a Note for $300 "full upgrade price" in May and eBay it and make some profit. I have went to all local ATT stores asking to upgrade early, but no go. Even tried customer service. Last year I got my GF a iPhone 4 early 30 days early, but they say they are much more strict now.
Basically should I just pay the retail of $650 and pocket my upgrade for the future? Or pay $550 and extend ans save $100, which seems silly.
I already told my GF I'd sacrifice my PS Vita if I was able to get the Note. I'm dying g to get one!
I also know $650 seems expensive. But I look at it as a investment. Being I would be able to sell it down the road if needed or wanted for at least 60% of my money back. And I'm not signing a contract extension. And I believe not having to pay the $36 new activation fee.
Thanks, I've been reading these forums all day yesterday. So ready for my Note!
Go to best buy they will price match at$t and you get rewards zone points, if you're a silver member they even have a 3x points coupon out now that's good through today.. 650 would get you 1950 points with coupon, equals almost 40 back in reward zone certificate.
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Very good point. I am a silver premier member. Thanks for the double points heads up.
I just ordered it from gosale.com for $149. I added a line and am selling my skyrocket. With the money from the skyrocket, i'm paying the cancellation fee. I gotta wait for after 30 days of course but who cares. I'll be getting my note on Wednesday. http://www.gosale.com/5792771/samsung-galaxy-note-4g?gclid=CMDc883cu64CFQxX7AodSkcwNQ
cpbeats said:
I just ordered it from gosale.com for $149. I added a line and am selling my skyrocket. With the money from the skyrocket, i'm paying the cancellation fee. I gotta wait for after 30 days of course but who cares. I'll be getting my note on Wednesday. http://www.gosale.com/5792771/samsung-galaxy-note-4g?gclid=CMDc883cu64CFQxX7AodSkcwNQ
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Damn that's a good deal. I'd be all for that if I wasn't at 5 lines already in our family plan. 150 is a steal for the note! Lucky you
Exactly. I just went to google and typed in Samsung Note for sale in US and that link came up. I thought it was bs but the live chat lady actually said its a great deal and she'd walk me through it to ensure I get the $150 discount. Can't wait. Bye-Bye Skyrocket.
Man I'm always missing the great deals! Maybe I should see if I can return my note and get this deal!
coretech said:
Man I'm always missing the great deals! Maybe I should see if I can return my note and get this deal!
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It's still up there. I mean $150 is still $150. That's beer money, game money, etc.
I paid full price. Gonna get another new one in June when get full upgrade and give this one to the wife. By that time might be free upgrade. Then I can sell the international I just handed down to her.
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Same here. I just got home and I got mine! Super happy, we had to stop at the grocery store and I was bumping into people playing with it lol.
I paid full price, gonna get my gf hers in may. And then save my other upgrade in case the galaxy s3 intrigues me. But I can't see it getting much better than the note, very happy with it thus far.
I just purchased mine for 150... I will try at&t service and determine if i will keep it.. If I decide i don't like it I will cancel my service and buy out my contract... 325... That's a total of 475 for the phone itself... Now that's a deal compared to paying 650...
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towncop1978 said:
I just purchased mine for 150... I will try at&t service and determine if i will keep it.. If I decide i don't like it I will cancel my service and buy out my contract... 325... That's a total of 475 for the phone itself... Now that's a deal compared to paying 650...
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I hear ya man, today was the first time I laid out full price for a device. I usually go full upgrade or early I must really love the phone
But in my case my other two lines are due for upgrade in may so my gf gets one. And the other I can save for a future "me" device . Or get a note and sell it for $600 on the bay with my upgrade. Thus means I got mine for $300.
We utilize 3-4 of our lines between me and my gf. Id like to drop one off as well and save the $10 a month.The other we give to her parents in the mid west. Otherwise I would have done the $150 deal.
The ATT reps were totally unaware of the 50% off deal too, go figure lol.
Of course they were. They don't know of any of the deals I ask about.
Pay full price. I've been selling almost 10 $500 per Note in Craigslist. Only $100 more from early upgrade
Maybe try another store I just bought a phone back in November when I signed up for At&t. I called the store and said I wanted to buy the phone outright and the guy said why do that when you can do and early upgrade because they were not able to sell the phone off contract at the time. Do you live on Los Angeles? The store I go to is really customer focused.
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I paid $375
I just purchased one for $375, because my contract wasn't up until 08/12, so I had to do what they call an "exceptional upgrade". $300 for the phone and $75 for the early upgrade. I did it at one of those authorized AT&T stores, looks like the real store but they have their own price for early upgrades , compared to AT&T with their $175-250 fee. And now I see that premiere customers are eligible for 50% discount so I'll be calling them in the morning to try and get some kind of credit. Even though I really didn't spend any money because I sold my Skyrocket for $400!
sweetboy02125 said:
Pay full price. I've been selling almost 10 $500 per Note in Craigslist. Only $100 more from early upgrade
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sell me one lol
I'll be buying mine outright. $100 difference between outright and extending my contract and losing out on my scheduled upgrade in July? Kind of a no-brainer.
I did an early upgrade and was expecting to pay $550. It rang up at $500. The rep didn't know why. My upgrade wasn't due until March of '13.

Best place to buy it out right..

So I will be buying this phone cash no upgrade. Where should I go? I see it on sprint for 550 but everywhere else has the non upgrade price higher. I would have thought bb would see it cheaper than sprint.
Do you think any of the sprint stores will even have any on the 18th lol.
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I believe I saw you could pre-order it from Sprint with out going on contract.
Pretty much the best place to buy it out right would be from the carrier if you want it new. Everywhere else is pretty much $100+ more out right.
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Amazon has it for the same price as sprint, but you'll save the tax.
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tkemack said:
Amazon has it for the same price as sprint, but you'll save the tax.
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That would depend on if Amazon has a warehouse or facility in your state. Like Texas I think now has one.
Will
shellguy said:
That would depend on if Amazon has a warehouse or facility in your state. Like Texas I think now has one.
Will
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I'm in Houston and just bought something on Amazon this week, no tax. Amazon tax is coming to Texas, but not here yet,
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Best places would be eBay if your willing to take a risk, I did and my Droid Razr Maxx was flawless. $450
Amazon.com may have good deals
but if your trying to stay away from the internet. AAFES aka The Exchange, but you have to be in or know someone who is in the military
If you are buying it out right because you are not due for an upgrade for a while keep this in mind, I was going to cancel my contract early then restart with a new 2 year agreement to get the upgrade price and when I told a Sprint rep that that is what I wanted to do, he said that if I pay $45 that it will give me an early upgrade elegibility and so I did it and I preordered the Evo and now wait for tomorrow for the release might wanna see if you can do that instead of payin all that money to get it off contract. This is legit at least in my case, I don't know if it work for everyone but it did for me. Worth a shot!
But keep in mind it will restart your 2 year agreement....your choice!
I am eligible for a upgrade. I just dont want to be on contract. With all the stuff Sprint has been taking away and them rolling out LTE Alot more could change soon.
I have been with them for 14 years and I have put up with there slow data speeds for the unlimited thing. But My GF has t-mobil and her speeds blow sprint away in my area (3g and 4g). On top of that she pays about 30 less then me a month. She only gets 5gb of data but I use wifi a lot and never really go over 3gb... Sooooo It might be worth it to change...
I'm planning on buying as an upgrade, but I missed pre-ordering so I'm going to buy from a physical store hopefully on release day. Anybody know if all sprint stores are going to have the phone available to buy on shelves? Or would it be better to try buying at Best Buy...?
If you buy the phone full price you'll pay 550. If you do a contract, get the phone for 200, cancel the first month and pay 350 etf, you've basically paid the same amount. Might as well go on contract
That's true .... I have been with them so long I forgot about etf..... so should I get it at sprint or best buy? I have also bought with sprint...
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Evo lte will not work on t mobiles network from what I read. They are different frequencies.
**** Apple, I won't buy anymore of their products. They delayed the release of a better phone.
Well if the lte does not roll out like they say it will... Or they dump unlimited data.. I will pay the etf and then sell the phone on eBay... That way I can get on tmobil or ever is cheaper... My bill is like 130 a month on sprint and my gf pays around 100 after everything... Now that only 5gb of data but still more than enough for me...
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What do you get with 130? With mobile to mobile minutes being free, I barely get to 100 on my plan and pay about 80 a month

Optimus G only $50 from Best Buy

Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
bobdallama said:
Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
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Amazon too.
sigh, my wife's inspire bit the dust on the 9th. fortunately it was due for upgrade but the plan was to replace it this week, just my luck
sgtarky said:
sigh, my wife's inspire bit the dust on the 9th. fortunately it was due for upgrade but the plan was to replace it this week, just my luck
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You have 30 days from purchase to match.
I got mine for $59 through Wal-Mart the week prior. Still worth it IMO.
Got mine for 100 bucks quite a while back. I'd say anything less is a massive steal.
Sent from my Nexus G LTE
I paid $449 for mine. None on Craigslist and I looked for several months.
I did this in January ..Amazon had it for 49.99 for awhile and best buy price matched for me
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I bought mine for $150 in November. I would have paid full price honestly, amazing phone
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C2fifield said:
Got mine for 100 bucks quite a while back. I'd say anything less is a massive steal.
Sent from my Nexus G LTE
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Ditto. I got mine for $107 total and it came with the LG Stereo Bluetooth. Possible the best deal I've ever gotten on anything.
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No Price Match on Contracted Cells
bobdallama said:
Just got a price match from my local store. Spread the word. hands down the best deal for a phone right now
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I contacted Best Buy (888#) and requested the $50 credit. I purchased my LG E970on 3/2/12 for $99 and was in the 15 day Price Match by one day. The rep put me on hold, came back, took down my info and said that I would get a call back letting me know the status of my credit. I was concerned that I would not hear back from BB and he said that I would get a return call within 48 hours. Needless to say, no call back so I called back and was told that BB no longer offers the Price Match on contracted cell phone as of 3/2/12. Great. I went back and read the small print details and yup, it does say that. Argh.
Going to go into store tomorrow and talk to a manager and push for the $50.00 Heck for $50.00 I would have returned the darn thing and bought it again. I can play their game too. I will add that I did not receive a call back as promised.
Did you go to an actual best buy store, or best buy Mobile? I went to the mobile store at my local mall and they price matched and gave me a $50 credit, no questions asked.
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bobdallama said:
Did you go to an actual best buy store, or best buy Mobile? I went to the mobile store at my local mall and they price matched and gave me a $50 credit, no questions asked.
Sent from my LG-E970 using xda app-developers app
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I've gotten a price match at bbm before. I think whoever he's having to put up with are just assholes.
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It's a pretty recent policy change
Sent via LG E970 SlickROM v6
got mine for $49 in Feb by calling ATT to price match amazon, they upped my upgrade cycle from May and I got activation fee waved as well. So 3 months early upgrade, no fee and LGOG all for under $50, really good steal.
-Sent from mobile device
mickey4mice said:
got mine for $49 in Feb by calling ATT to price match amazon, they upped my upgrade cycle from May and I got activation fee waved as well. So 3 months early upgrade, no fee and LGOG all for under $50, really good steal.
-Sent from mobile device
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Interesting, I called AT&T to see about getting an early upgrade (March instead of May). I was told that they could only do 30 days early. My brother had a similar convo with them about a year ago. Seems like it's luck of the draw on who you actually get on the call.
dbgeek said:
Interesting, I called AT&T to see about getting an early upgrade (March instead of May). I was told that they could only do 30 days early. My brother had a similar convo with them about a year ago. Seems like it's luck of the draw on who you actually get on the call.
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There is a "resolution" department, but you have to insist that you want to be connected to them.
adfurgerson said:
There is a "resolution" department, but you have to insist that you want to be connected to them.
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Yep. Every company has one and you can generally get crazy deals by doing so.
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The secret phrase is "I want to cancel my service"
Update
318mph4me said:
I contacted Best Buy (888#) and requested the $50 credit. I purchased my LG E970on 3/2/12 for $99 and was in the 15 day Price Match by one day. The rep put me on hold, came back, took down my info and said that I would get a call back letting me know the status of my credit. I was concerned that I would not hear back from BB and he said that I would get a return call within 48 hours. Needless to say, no call back so I called back and was told that BB no longer offers the Price Match on contracted cell phone as of 3/2/12. Great. I went back and read the small print details and yup, it does say that. Argh.
Going to go into store tomorrow and talk to a manager and push for the $50.00 Heck for $50.00 I would have returned the darn thing and bought it again. I can play their game too. I will add that I did not receive a call back as promised.
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I contacted the store that I purchased the phone from and the manager did issue me the $50 credit BUT ONLY because she didn't want an unhappy customer. She made sure to inform me that company police no longer offers price guarantee on cell phone.....yeah yeah yeah......

AT&T info needed ASAP

So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
That sounds like a load of bull. I used to work at Best Buy Mobile and the way reps make money is through contract activations. You barely make anything on no contract sales. He probably wasn't supposed to sell the phone no contract since its a brand new phone and has such a high potential to be sold with contract. I wouldn't take it back. Especially since that's a great price for no contract
That's what I'm thinking. I just want confirmation before I tell them to kick rocks. Plus they hinting at swapping phones out. Mines already unlocked rooted and running. I told him he isn't getting phone back regardless. I'm not swapping. I just need someone who can tell me either way for sure. Thanks for reply
sounds like you need to speak to a manager. I wouldn't let them bully you.
Its coming via manager. I don't trust a manager more than anyone else
Sent from my LG-E970 using xda premium
Tell them to pound sand.
That's my goal but I want affirmation from someone who works w ATT. I know someone is out there
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I don't think you'll get a real answer from someone who works at AT&T. IMO, I'd just ignore them completely. As you said, you have the phone in your hands, you didn't sign a contract, there really is nothing they can do to come after you. If they tried to charge you the additional money, it would be an unauthorized charge that you could dispute with your CC company and they would surely lose.
Worst case they blacklist the imei
True. Blacklist imei...then what...phone won't work?
Sent from my HTC One using xda premium
What possible cause would they have for blacklisting the IMEI? The phone is not stolen, tampered with, etc., you have proof of purchase. Just because they screwed up doesn't put you in the wrong at all.
I'm with ya. I think he realized he sold me phone early, display model, and wants to swap out and get me under contract. No way I'm going there. Either I'll pay rest or ignore him. I just don't want att to screw w me. I'll drop them fast. My 300 plus a month won't hurt them but I'll spend it somewhere else
Sent from my HTC One using xda premium
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
So why would one use a discount at full price to sign contract, when contract price is a lot cheaper? He couldnt explain.
Sent from my HTC One using xda premium
I've never had to sign any contract when using my discount and I've bought many phones that way. Like many here I'd rather pay full price or in this case full price minus the discount and be able to walk away whenever I wanted too.
can I unluck this phone myself?
I don't know...can you? Yes it's possible. HTC dev. Look in th HTC one forums for directions
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Honestly it sounds like someone does not want to get into trouble so they are trying to fix it before they get caught
Ex-AT&T rep here
lsun06 said:
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
Click to expand...
Click to collapse
Tha might be his manager ridding his butt for it, but it might be the rep also that realized he could've gotten a good return by activating the phone and you getting an upgrade. They cannot do anything to you at this point since you bought the phone outright and did sign a contract. They cannto blacklist your IMEI either because you did not steal the phone or aquire it some other way. you purchased the phone from them.
it is getting closer to the end of the month and they do work on commision, so he is probably thinkin about his quota for this month.
When i work for AT&T and a customer told me he wants to purchase the phone outright no contract i would just try to sell accesories, if that didn't work, i would just sell the phone, end of story.
Hope this helps!!!!
:highfive:
---------- Post added at 03:10 PM ---------- Previous post was at 03:05 PM ----------
DanMc85 said:
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
He is not correct, the FAN gives you a discount on your plan and when you purchase phone outright (no contract), he is a premier customer which get a discount when they purchase a phone with no contract. When you do a contract it doesn't matter is you are premier or not. The premier perks are : dicsount from service, accesories, handsets and that's where is stops.
:cyclops:
Thanks for responses y'all. Im totally with y'all, just wanted some reassurance. I say they can kick rocks. My phone and not returning it. Period. I'm rooted and unlocked running international ROM. Works great. LOVE this phone.
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