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I received my SGS2 on Monday - pre-installed with the latest firmware (KE7) - and had problems immediately trying to get Microsoft Exchange ActiveSync configured.
I entered my configuration, consisting of
email address
Domain: user name
password
Exchange server
and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finish
Unable to connect Server
or
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN.
And before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
I didn't believe it myself, so the next day I did the following:
Hard reset, wiped everything including cache.
Switched on phone, entered details for exchange - same error message as above
Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?
Hi,
Me too facing the same issue with my Samsung Ace S5830. I tried to configure my outlook with same module from other set it worked perfectly fine. I am facing issue with only my mobile set.
So I guess its not generic problem across all mobile set.
If any one is aware of this, please help ?
Regards,
Satish
FIXED !!!
I rang my network provider - o2 - and explained my problem. I was expecting to be told that if my data was working for other things then it wasn't their problem if there was an issue with my exchange client.
I was wrong! The guy I spoke to took me through the config in:
Settings - Wireless and network - Mobile networks - Access Point Names
Basically, we blew away the existing APN config and entered a new one from scratch. If I remember correctly, the new entries were the same as the old with the exception of Proxy and Port. These had values in the original APN I was using and they were left blank in the new one.
And it worked!
The o2 network - or more specifically the proxy - was not liking some of the data produced by the exchange client (which was SSL) and was refusing it.
So, lessons learned:
O2 support for me was great
If you have a similar problem, try ringing up your provider and ask them if the APN settings (which are usually automatically generated) are correct for your device.
I couldnt get the Exchange Server settings to work on my brand new i9100, I've installed Touchdown and it appears to have fixed the problem with the native exchange setup
Setup could not finish - fix
I have been looking for the fix for the problem;
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN
In the end the fix was simple in my case, I had the wrong date and time. Once I had corrected the date and time it setup perfectly.
Hope this helps
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
HI,
i have same issue, it was working fine all along, then i changed from cyanogen nightly to Cristelo v24, exchange stopped working, i wiped everything reinstalled rom still not working, i tired lightning, Stock etc all with full wipe still email is givingme same error while setting up. I tried on another s2 it works like a charm, only problem is with my handset. Touchdown is working fine. Pls HELP!!!!!!
TIA
---------- Post added at 09:18 PM ---------- Previous post was at 08:46 PM ----------
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
did you find solution to ur problem?
did you find solution to ur problem?
Click to expand...
Click to collapse
Yes.. I tried 2 days later...
It sounds funny, but it worked with any changes...! :S
I'm in exactly the same boat. Everything was fine on Friday and then I tried a new ROM (KI8 based Touche X-Power) and, all of a sudden, Exchange no longer works. No reflash, no wipe and reinstall. I've also tried official ROM's but it just point blank refuses to set up. Touchdown works, but in-built Exchange doesn't. This is very, very strange. Is there an explanation that anyone can give? I'm stumped...
activation failed
I have the same issues. Today I upgraded to gingerbread then to cognition 5.2 and now I cannot get exchange set up. I dont know if its due to the upgrade or a total coincidence. I get the "activation failed. unable to connect to network. try again with networks providers default APN" I'm using the same exact settings for domain, exchange server, etc. as before but it will not work.
same here. from lightining rom (2.3.4) to 2.3.5 roms. same issues with all the roms.
+1 To this problem. No idea what is causing it. Tried flashing to Villain ROM, had the issue. Flashed to Lightning ROM, same thing. Had to flash back to an older ROM because this problem was so annoying! Didn't work on either Wifi or 3G, with everything double and triple checked. Seems to work fine on my older ROM.
Same issue here. I've only been on stock with an At&t SG2. It was fine intially...I then wiped the phone for personal reasons and now I get this same error... try again with network provider's default apn. I tried with Touch Down and Enhanced Email and it works fine, but no luck with the native client. Very odd!! Btw, my device runs 2.3.4.
I hope someone is able to pinpoint the problem.
Same issue here.
Was on Cog. 1.51, exchange was working fine, flashed CM7 for a couple of days again no issues, now went back to 1.51 and getting the above messages. Wiped, cleared cache, etc, nothing works.
Same issue here. It was working fine when I originally configured it on Friday night. I wanted to change my google account on the device, so I did factory reset. Now I can't add my exchange accounts.
I contacted the Rogers (wireless provider) as well as Samsung Canada (useless weekend support staffs). Rogers points to Samsung. Samsung points to my company's MIS team!?!?!?!
Anyhow, I read the activation dialogue box again and again.
"By activating this application you accept that part of your movile phone data will be stored, processed and used by Samsung for the purpose of reporting activation of the application to the licensors of the application s/w itself. Such data held by Samsung will be dealt with strictly in accordance with Samsung's privacy policy. A copy of the policy is available upon request. Continue?"
It looks like it's trying to contact Samsung server to register the Exchange activation. I'm guessing they're trying to count number of exchange (activesync) users. Maybe, to pay greedy Microsoft.
I'm going to try again tomorrow.
glad to know there are many others, just flashed touch x rom, it actually worked, but the video playback was stuttering so i thought to flash it one more time,...and then cant activate exchange mail...tried flashing other roms didnt work, but a revert back to stock rom from nandroid backup works...getting confused here also
This has been driving me nuts for the last day and a half, funny that this topic's just exploded with replies. Sounds like it's a problem with Samsung's servers (Or their mail provider, Seven) activating the device for exchange. Vexingly, it worked absolutely fine until I switched ROMs and had to re-enter the settings, I've wiped all data multiple times and flashed many a ROM to try and fix it, but still no joy. Glad to hear I'm not alone, at least, sounds like we'll have to wait for Samsung to fix it.
In the meantime, people, don't remove your exchange setup.
EDIT: Emailed Samsung NZ about it, looking forward to their response.
i'm having this problem too.
I was on kh3 rom, all work perfectly.
Then (why? why? why?) i changed yesterday to the ki3.
No more exchange, i gone back to the kh3 but nothing changed, same problem.
On wifi, 3g, also using the wifi connection on the same network of the server exchange.
Any ideas? I need those email for work ç_ç
Me too.on cm7 works
Sent from my GT-I9100 using XDA App
Since we have to wait for Samsung (Or possibly Seven) to fix it, your best bet is to use another email client like K-9 (Free in the market) or one of the AOSP ones floating around. This is only an issue with the stock Samsung email application, so CM7 & MIUI et al will be fine.
You can try putting a tick in the 'set as premium account' box, which will sync email at push through the social hub - but that will only work if your exchange server supports POP or IMAP. That method will only sync email, not contacts and such, and it might not be the best idea for confidential work mail anyway. Still, beats not having any email access on the device..
Sent from my GT-I9100 using xda premium
Hey
Just seeing if anyone having problems with Gtalk and Make It So.
For some reason I cant get Gtalk to sign in. It tries to sign in but just cant. Also Make it So just doesn't work for some reason, does it work for anyone? Its not needed, but thought it would be cool.
Apart from these issues, love the pad but wish it had HDMI out and Java though.
Done all the patches and mods and seems to work really well
Thanks in advance
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
fattmann said:
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
Click to expand...
Click to collapse
Did you use your gmail account as your webpage account? I'm thinking factory reset and start again.
If your Google password has special characters ([email protected]#$%&*?/ etc) it will give an error.
Sent from my HTC Sensation Z710e using XDA Premium App
My gmail account syncs but I cannot IM, reflashed it, changed areas and made another profile but no dice.....annoying as
[Q] Gtalk on webOS
I'm having a little trouble getting WebOS to connect to my Gtalk account, it's not a matter of it not getting on with my Google account at all (it syncs contacts and everything else) but it just can't seem to connect to gtalk. I've enabled it in settings and still nothing.
The plan was to forward my texts through Gtalk so that I could reply on the Touchpad, but this is causing a little trouble.
Thanks in advance.
Working fine here
Sent from my Inspire 4G
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
losingmyedge said:
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
Click to expand...
Click to collapse
that is definitely odd.
i use a netgear wireless router as an access point...and vyatta as my core router.
I can confirm this as 100% annoying especially as the IM works quiet well at my mums but wont work at my house.
[Q] Touchpad Gtalk issues?
Anyone else having issues signing into Google Talk on the Touchpad's messaging application?
Skype worked fine, Gtalk keeps asking me to check my account - enter the password again and it does nothing - change to available/busy and it asks for account details again.
will try signing in using a wifi hotspot from my desire later...
hopefully the 3.0.3 or whatever OTA comes out fixes this
tried connected to wifi hotspot from htc desire and failed to sign in to gtalk
Have the exact same problem over the last few days
hi folks.. I'm having the exact same problem.. Skype and Gtalk IM both worked for a long time, than about 3-4 days ago, Gtalk IM will not sign in.
I too have a Draytek router but still, it use to work. I also have Make it So but had that installed for over a week.... Weird stuff going on here...
What is "Make it so"
Don't see it in the market.
[solved] enable google account 2 step auth
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
wutek said:
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
Click to expand...
Click to collapse
Anyone else confirm that works? Thanks
Sent from my Xoom using xda premium
Nope It didnt work for me..I have netgear as a router.
still having problems myself.
I posted this on another website...but you guys at CDS are usually the best with solutions..do here goes...
Not sure if this is a prime thing, tablet thing or honeycomb thing...but here goes...
I have a huge pet peeve that I slowly discovered...I have my old milestone phone next to me and my prime in my hands...when I receive an email on my gmail account, I get it near instantaneously in my phone...but in my tablet, it takes anywhere from 2 to 15 minutes.
All my sync settings are fine and on...I tried clearing my gmail data..changing from echo to balanced to normal modes..and no significant difference...
Anyone know what may be causing this?
Thanks...
I've noticed the same thing. I'm not sure what causes it. But it would be interesting to see why
Sent from my DROIDX using xda premium
Are you using the Mail or GMail App? I have noticed the Mail App does not have "Push" Sync Capabilities to GMail accounts. You can only set polling intervals. Try setting up the GMail App and see if your results improve.
What kind of connection were you using on your Droid? Wifi or mobile data?
Because push via wifi is very slow...if your are on mobile data switch to wifi and test again
I am having the same issue, using the Gmail app on both devices, both are on the same wifi network as well. I hear my phone notification go off but I have to go into Gmail and refresh to get the new emails to appear.
I am using the gmail app...not the email one...I know about the push for gmail, that is why I use it with my phone
I guess it may be wifi since it is a wifi only tablet and my phone is on both wifi and hspa...
Glad to hear it's not only me having/noticing this issue...but kind of disappointed that there might be no fix for this?
If anyone knows, please let me/us know!
But it's interesting that even on wifi we seem to still have the problem...
Yep I'm having this issue as well.
TF201 / XDA premium
My phone is instant. Then Outlook will go off, then my tablet.
Well..hopefully the ics update will help or even fix the issue. Can't wait...supposed to come in February at the latest...we'll see
Other than these little possible adjustments...love my prime so far!
Hi everyone. I have recently bought Galaxy S3 and i have a whatsapp connection issue. Not always but sometimes, when i opened whatsapp, it takes long time (1-2 mins) to connect. Also sometimes when i tried to text someone it will send the message 1-2 later.
Also sometimes, i received some massages with 3-4 mins delay, i think it is because the same problem at above.
In settings, 3G is enabled also. I didnt recognize any other problem like this yet(browser etc) related with this situation. I havent any problem like this on my old phone (iphone)
Thanks for your replies...
Thats not the app, its your internet connection....restart your router
Sent from my GT-I9300 using xda premium
I have been using it for 2 months now never had any problem...
Sent from my GT-I9300 using xda app-developers app
speedyjay said:
Thats not the app, its your internet connection....restart your router
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Router ? I have not any problem on Wi-Fi connection. Only sometimes (not always), it takes a looong time to connect to the whatsapp. That's the situation.
Thats not the app....
Sent from my GT-I9300 using xda premium
speedyjay said:
Thats not the app....
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Ok that's not from application thanks. But can anyone suggest a solution for this connection issue. Maybe from the settings or something like that. As i said, im a quite new on android so i dont know properly, where should i take a look..
Safsata said:
Hi everyone. I have recently bought Galaxy S3 and i have a whatsapp connection issue. Not always but sometimes, when i opened whatsapp, it takes long time (1-2 mins) to connect. Also sometimes when i tried to text someone it will send the message 1-2 later.
Also sometimes, i received some massages with 3-4 mins delay, i think it is because the same problem at above.
In settings, 3G is enabled also. I didnt recognize any other problem like this yet(browser etc) related with this situation. I havent any problem like this on my old phone (iphone)
Thanks for your replies...
Click to expand...
Click to collapse
I have the same issue and its only with whatsapp, I just ignore it as the messages send with a slight delay (whilst they are waiting to send I can browse the Web etc, so not sure how it can be a router problem)
Sent from my GT-I9300 using xda premium
mrbubba999 said:
I have the same issue and its only with whatsapp, I just ignore it as the messages send with a slight delay (whilst they are waiting to send I can browse the Web etc, so not sure how it can be a router problem)
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
So you cannot solve the situation =(( This problem annoying me a lot..
I observed something yesterday. I enabled wifi and tried my whatsapp lots of time. The connection problem NEVER occured.
Also this morning i realize that when i sent the message and when it is waiting to send (like there is a connection problem), i checked the server status of whatsapp on application, and it says fine/server is ok. Also as "mrbubba999" said while it is waiting, i can use my browser to reach internet and there is no problem with it.
I hope the problem is related with to the whatsapp servers/application or smt like that...
Safsata said:
I observed something yesterday. I enabled wifi and tried my whatsapp lots of time. The connection problem NEVER occured.
Also this morning i realize that when i sent the message and when it is waiting to send (like there is a connection problem), i checked the server status of whatsapp on application, and it says fine/server is ok. Also as "mrbubba999" said while it is waiting, i can use my browser to reach internet and there is no problem with it.
I hope the problem is related with to the whatsapp servers/application or smt like that...
Click to expand...
Click to collapse
Forget to mention this also happens on my data connection
Sent from my GT-P7510 using Tapatalk 2
Safsata said:
I observed something yesterday. I enabled wifi and tried my whatsapp lots of time. The connection problem NEVER occured.
Also this morning i realize that when i sent the message and when it is waiting to send (like there is a connection problem), i checked the server status of whatsapp on application, and it says fine/server is ok. Also as "mrbubba999" said while it is waiting, i can use my browser to reach internet and there is no problem with it.
I hope the problem is related with to the whatsapp servers/application or smt like that...
Click to expand...
Click to collapse
From what I understood, the issues did not occur on wifi? Check your apn settings with your telco provider. May be a damaged sim card too.
The issue does not lie with WhatsApp as I just used it almost extensively everyday and there's no delay. Also, wifi does not cause any issues so it's definitely something to do with your data
Sent from my GT-I9300 using Tapatalk 2
Have you tried to change the connection port? There is an option in settings, where you can change the port if you have connection issues.
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep
Conflict94 said:
From what I understood, the issues did not occur on wifi? Check your apn settings with your telco provider. May be a damaged sim card too.
The issue does not lie with WhatsApp as I just used it almost extensively everyday and there's no delay. Also, wifi does not cause any issues so it's definitely something to do with your data
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
If there is problem on apn settings or sim card, how can i browse on the internet without any problem. Also while my message is waiting to send, i checked the server status of whatsapp but it says fine always immediately.
it happens,it goes. best way is to check whatsapp status on twiter,they have problems sometimes,it's not always the phone's fault
Anyone else having WiFi issues?
I can connect to networks but I don't actually have internet access(I have tried on multiple networks, both secured and unsecured).
Any ideas?
Sent from my HTC6435LVW using xda app-developers app
rexdog1888 said:
Anyone else having WiFi issues?
I can connect to networks but I don't actually have internet access(I have tried on multiple networks, both secured and unsecured).
Any ideas?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
No issues for me, every network I connect to I access the internet fine.
Please read forum rules before posting
Questions go in Q&A
Thread moved
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Friendly Neighborhood Moderator
I rebooted and all is fine now.
Sent from my HTC6435LVW using xda app-developers app
I have had the same issue and it resolved after rebooting. But it came back once I let the phone idle for sometime. I have to restart the wifi for it to start working again!! I don't know much about this.. but its similar to the smartsync problem with One X.. except that the wifi disconnects every time the phone idles for a few minutes! Anyone else had this problem?
rexdog1888 said:
I rebooted and all is fine now.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Try turning WiFi security off....
Sent from my One V using xda app-developers app
I had the same problem. Fixed it by turning off wifi, unchecking the "Use DLNA if DHCP is not available" setting, then turning wifi back on.
Faulty device
I tried all of those combinations but neither worked. Took the cell to a VZW store and they replaced it. Everything is good with this one, so the old was just faulty. Are you guys using any screen protectors or cases?
iissmart said:
I had the same problem. Fixed it by turning off wifi, unchecking the "Use DLNA if DHCP is not available" setting, then turning wifi back on.
Click to expand...
Click to collapse
rexdog1888 said:
Anyone else having WiFi issues?
I can connect to networks but I don't actually have internet access(I have tried on multiple networks, both secured and unsecured).
Any ideas?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
When this happens, go to advanced Wifi settings and check your IP. Most likely you have a 169. address and no useful default gateway. This generally happens when DLNA IP option is enabled and your DHCP server isn't fast enough for the [bad] rom settings provided by HTC. If that's the case, the just disable that option and cycle Wifi.
im having a problem as well just got my dna yesterday and it seems when its asleep for a bit i awake it and then disconnects flashes to 4g connected back to my network but i have no activity at that moment then i have turn wifi off and on to get it back
i know its not my network no other problems with over 5 other devices and never had a problem with any phone for years
My girlfriend has this issue with her DNA. They replaced it with a brand new one, same issue. We have a wireless router that has 3 laptops, another phone, two tablets plus my friends phones and tablets when they come over, no issues for anyone. But the two DNA's we have tried, do.
Connects, and then it says it is connected but stops working after a short time. Shows that it is connected but anything that requires internet sits there spinning. Disable Wifi and it kicks over to 4G and emails and stuff starts flooding in. Go into Wifi settings and turn it back on, and it seems like it keeps turning itself on and off, like it is stuck in a loop.
Both DNA's, same exact issue. BOth stock, non-root, both have had hard resets, nothing seems to fix it. Some searching on Google says that the issue, while not common, it's all that un-common either. Seems to be an issue with the phone itself.
SquireSCA said:
My girlfriend has this issue with her DNA. They replaced it with a brand new one, same issue. We have a wireless router that has 3 laptops, another phone, two tablets plus my friends phones and tablets when they come over, no issues for anyone. But the two DNA's we have tried, do.
Connects, and then it says it is connected but stops working after a short time. Shows that it is connected but anything that requires internet sits there spinning. Disable Wifi and it kicks over to 4G and emails and stuff starts flooding in. Go into Wifi settings and turn it back on, and it seems like it keeps turning itself on and off, like it is stuck in a loop.
Both DNA's, same exact issue. BOth stock, non-root, both have had hard resets, nothing seems to fix it. Some searching on Google says that the issue, while not common, it's all that un-common either. Seems to be an issue with the phone itself.
Click to expand...
Click to collapse
I had the exact same problem when stock. I have not had that issue since I flashed my first custom rom. Clearly it is an issue with the stock rom.
rainabba said:
I had the exact same problem when stock. I have not had that issue since I flashed my first custom rom. Clearly it is an issue with the stock rom.
Click to expand...
Click to collapse
That's my fear, that in order to "fix" the DNA, I have to void the warranty. If it were my phone I would be fine with that, but she is hesitant to...
SquireSCA said:
That's my fear, that in order to "fix" the DNA, I have to void the warranty. If it were my phone I would be fine with that, but she is hesitant to...
Click to expand...
Click to collapse
it really isn't a big deal. If you have to return it for any reason bricking it or reverting it to stock isn't a problem and in all the years I've been working with Android, out of tens of thousands of users that I've had exposure to, I've never once have i heard of a carrier denying warranty work because of a phone being modified. they're generally just not smart enough to even know how to check if they even care to check. The only thing that I've heard about is people walking into store and telling them that the phone has been modified. In that case they will use it against you. Anyway you're better off with a third party ROM and a better kernel for this phone.
Used FXR from the market and fixed my wifi issues.
Sent from my HTC6435LVW using xda app-developers app
Went back to vzw, they said that HTC knows of the problem, it is software related but no eta on the fix. Not wishing for another thunderbolt debacle, she exchanged it for a RAZR HD.
rainabba said:
When this happens, go to advanced Wifi settings and check your IP. Most likely you have a 169. address and no useful default gateway. This generally happens when DLNA IP option is enabled and your DHCP server isn't fast enough for the [bad] rom settings provided by HTC. If that's the case, the just disable that option and cycle Wifi.
Click to expand...
Click to collapse
THIS.
I tried it exactly how you said to, disabled the DLNA option, turned off then on my Wi-Fi, and boom, started working again. I thought my phone could have been faulty, but I bet anyone who tries this will see their issue fixed.
NotoriousNeo said:
THIS.
I tried it exactly how you said to, disabled the DLNA option, turned off then on my Wi-Fi, and boom, started working again. I thought my phone could have been faulty, but I bet anyone who tries this will see their issue fixed.
Click to expand...
Click to collapse
I'm having the same problem but the DLNA option was already turned off by default. Wifi works right after a restart and then stops working a short time later. Once it stops working, I get a blank screen when I try to view the available wireless networks, even though this screen was populated with multiple networks previously. Frequently, I get a "Process com.android.settings isn't responding" message. I had these exact issues with my first DNA and Verizon sent me a replacement. Same issues with the replacement. Anyone else experiencing this?