Software update schedule - Nokia Lumia 800

I read a statement from Nokia that said there would be a December update and a January update to address the battery life issues.
I have just got my Lumia, so am I right in saying we have actually received both of these? Mine is on the latest 11500.
Is another update known to be scheduled or is there no further info?

BlitterTwisted said:
I read a statement from Nokia that said there would be a December update and a January update to address the battery life issues.
I have just got my Lumia, so am I right in saying we have actually received both of these? Mine is on the latest 11500.
Is another update known to be scheduled or is there no further info?
Click to expand...
Click to collapse
The 11500 update is the January update. Apparently, there will be another update with camera and audio fixes in the next few months...

I guess we have to wait for MWC. At least I hope that they reveal some information about future updates as the salesman that offered me the Lumia promised tethering in a future update.

tjramage said:
The 11500 update is the January update. Apparently, there will be another update with camera and audio fixes in the next few months...
Click to expand...
Click to collapse
I was afraid of that!
My battery life has gone to **** and I can't understand why. Diagnostics is uninstalled, I've been in background tasks and turned them all off. Everything else is the same.
It makes me laugh as well that the phone has poor battery life, but when you put it on charge the touchscreen goes dicky! So keeping it plugged into a power socket all the time isn't a great workaround.

Yeah, I've been experiencing random battery drains.
A few days ago, I went 2 days and 6 hours before needing to charge. But today, it dropped about 50% in 6 hours... Sometimes it draws tons of current when idle, sometimes it doesn't. I think it's a similar case with the Lumia 710 too. Give Nokia a few months to get used to WP7 and how it works and I'm sure we'll see some better firmwares over the rest of this year...

The battery fix broke my battery. Was great before.
Went from 24hrs+ to 14-16 hours.

jhughesy said:
The battery fix broke my battery. Was great before.
Went from 24hrs+ to 14-16 hours.
Click to expand...
Click to collapse
Is it possible to roll back? If you did, would you then end up with other issues that are just as annoying - were there other critical fixes?
There's definitely something weird going on at a low level. Mine has been really bad the last few days. I reinstalled the diagnostics to check figures. It's improved today, only lost 10% since 8am this morning although I've barely used it, but at least that's reasonable - I stand a chance of getting through the day.

Related

Recent Battery Drain

Today i noticed a crazy drain my my battery than previously recorded.
Here's a TL;DR except from a battery meter report.
2011 Dec 20 07:28:50 1324402130 72
2011 Dec 20 10:03:50 1324411430 61
2011 Dec 20 12:33:51 1324420431 30
Based on this, the 2.5 hours from 7.30 till 10.00 the batter lost 11% charge from 10.00 till 12.30 also about 2.5 hours, the battery lost 31% charge. Just wondering if anyone else experienced this today (or recently) and has any advice on what i can check for.
The only app i know of that updated today was Google+. Has anyone experienced today's update being more of a battery hog? If so, is there a way to downgrade?
Thanks
ryusen said:
Today i noticed a crazy drain my my battery than previously recorded.
Here's a TL;DR except from a battery meter report.
2011 Dec 20 07:28:50 1324402130 72
2011 Dec 20 10:03:50 1324411430 61
2011 Dec 20 12:33:51 1324420431 30
Based on this, the 2.5 hours from 7.30 till 10.00 the batter lost 11% charge from 10.00 till 12.30 also about 2.5 hours, the battery lost 31% charge. Just wondering if anyone else experienced this today (or recently) and has any advice on what i can check for.
The only app i know of that updated today was Google+. Has anyone experienced today's update being more of a battery hog? If so, is there a way to downgrade?
Thanks
Click to expand...
Click to collapse
I'm seeing the same thing on mine, horrid battery life the last couple weeks (stock rooted). Not sure what app is doing it cause I don't use G+
bella92108 said:
I'm seeing the same thing on mine, horrid battery life the last couple weeks (stock rooted). Not sure what app is doing it cause I don't use G+
Click to expand...
Click to collapse
Thanks for the reply. Darn. I was hoping on something easy to blame... especially since i knew i updated that app today. but yeah.. 30% in 2.5 hours is pretty unacceptable... especially when i've gone 24+ hours on a charge before.
ryusen said:
Thanks for the reply. Darn. I was hoping on something easy to blame... especially since i knew i updated that app today. but yeah.. 30% in 2.5 hours is pretty unacceptable... especially when i've gone 24+ hours on a charge before.
Click to expand...
Click to collapse
Oh mine has always been piss poor, it's just seemingly worse lately (and I haven't run the new att update.)
bella92108 said:
Oh mine has always been piss poor, it's just seemingly worse lately (and I haven't run the new att update.)
Click to expand...
Click to collapse
Someone else suggested that the Facebook App might have activated the GPS and left it running. I'll have to play with that and see i guess. Make sure the GPS is off and test the battery.
I wish i could go 24 hours on a charge, current battery, 4h 49m - dislay 50% 1h 11m and phones been charged a few times probably 45 mins charge. Now at 16% that's usual too... idk if its a straight talk thing or what but its ridiculous, first android phone and i miss my iphone 4's battery life.
I have been running the latest Unnamed, and it was running perfectly until I actually installed and ran a BLN app (though I was also running Llama, a location-based profile modifier.) Started from scratch with a fresh Unnamed, and battery life is back to normal...10h batery, 58% remaining, display 41%, Android OS 30%. It was either BLN or Llama causing Android OS to take the majority of my battery...I assume a wakelock issue but I did not do any further investigation.
Check out http://forum.xda-developers.com/showthread.php?t=1308030 if ya haven't already, lots of good info
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I've also been experiencing horrible batter life lately (bought it 3 weeks ago). I'm at 18% after not even 10 hours. 20 minutes of calls, 15-20 texts or so, 3 email accounts. Bluetooth on for a couple hours during my commute.
I'm stock and unrooted (until I decide for sure I'm keeping the phone).
I uninstalled Facebook, NoLED, Skype, turned of Hotmail calendar sync and GPS as per the battery life post.
I have Google on autocync for gMail and Calendar
66% in Deep Sleep.
I do run Executive Assistant (<2%), but it's way too useful for me not to use it.
I was getting ~20 hours last week. If anything, I've ostensibly made changes for better battery life. I have no idea what's going on.
twiggums said:
Check out http://forum.xda-developers.com/showthread.php?t=1308030 if ya haven't already, lots of good info
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I read that thread or at least part of it when i first got my phone .)
Main reason i asked separately was because the battery drain just suddenly got x3 worse than what i'm more used to. I kind of panicked. Will try and do soem further testing as time allows.
Did everyone here w a battery drain do the recent att update?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Caliesv said:
Did everyone here w a battery drain do the recent att update?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I updated this past weekend. No issues till today.
Caliesv said:
Did everyone here w a battery drain do the recent att update?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
This started happening a few days before the update.
If you haven't already, download better battery stats to see if there are any offending apps or wakelocks that are causing the excessive drain.
axis01 said:
If you haven't already, download better battery stats to see if there are any offending apps or wakelocks that are causing the excessive drain.
Click to expand...
Click to collapse
Yep, did that (awesome app, BTW). The one that took up the most time was the bluetooth PBAP, but it was 2 hours which is my roundtrip commute to work. Nothing else seemed to take up a significant amount of time other than the sver stuff. Although I guess those small things add up. I think NoLED was a huge culprit. People seem to love it, but perhaps I set it up wrong. I'd like to re-install FB and see if it really wasn't that big of a battery hog.
Anyway, after uninstalling those apps I mentioned above, I'm at 90% after 5-1/2 hours. Yesterday around this time I was probably somewhere around 60%. I'm still using Executive Assistant for 3 email accounts with frequent autopulls, active sync for Gmail and Google Calendar, and a few phone calls. I didn't go to work today, so that's 1 less hour of BT for the morning, and I've cut down onmy screen time but it's still a huge improvement.
I just may keep this phone after all.
GOOD NEWS EDIT:
I'm at a little over 24hrs with 43% left! Granted, I curbed my use to try and get a hold of what was going on with my battery: 30 min of calls, only 45 min of screen time, and a boatload of texts.
I realize the screen time is minimal, but it's an amazing improvement on my idle drain, which was the biggest problem. My phone actually goes into deep sleep! I forgot to check the % before I went to bed, but in the past, if I didn't plug in my phone at night with at least 30% charge, it was usually dead in the morning, or with single digit %s.
As far as I can tell, the culprit seemed to be NoLED. (Not trying to slam it or anything, because it's a cool program, but I'm pretty certain that was the issue.)

Does anyone get good battery life

I am on my second blue Lumia. The battery life on both has been pathetic. 6-10 hours max, even without touching the phone. And that is on both recent firmware versions.
I am wondering whether to bother exchanging it or just try for a refund.
Sent from my TITAN X310e using Board Express
I'm on second day. Not using it much, 20 min calls, few sms, hour of browsing and board express on wifi. I'm still on 50%.
Sent from my Lumia 800 using Board Express
I will be on my second lumia tomorrow, i have gotten a black one as a replacement instead of the blue one again.
If anyone is having issues what colour of phone do you have? Might be a long shot but you never know.
fletcher1989 said:
I will be on my second lumia tomorrow, i have gotten a black one as a replacement instead of the blue one again.
If anyone is having issues what colour of phone do you have? Might be a long shot but you never know.
Click to expand...
Click to collapse
I haven't battery problems..
My bomb is the Black Lumia 800 unlocked
Mine's pretty good, although I had a brief period where it was absolutely shocking.
Battery was great until the last update. Was getting around 26-30 hours, now getting 14-16 hours.
From factory my Lumia was sketchy (preloaded with 11501). Got battery drain sometimes. Did a factory reset and it hasn't come back yet. Getting good life now. Can make it two days without charge.
My lumia has the latest ROM but the old firmware and the battery till now is pretty good
45- 60 min calls
almost an hour gaming
20 - 30 min browsing
all push notifications on
a lot of apps like whatsapp which requires push is on
still I have almost 30% remaining in the night when i keep it for charging.
I think almost all who has the new firmware is having batterry issues
Yesterday was my first day of full ownership, so I used the phone a fair but but not really heavy. The battery died around 10pm. Bit disappointed, it needs another 10-20%.
BlitterTwisted said:
Yesterday was my first day of full ownership, so I used the phone a fair but but not really heavy. The battery died around 10pm. Bit disappointed, it needs another 10-20%.
Click to expand...
Click to collapse
First few days the battery isnt as good as it should be. I guess you will get that 20% more in the next few days.
jhughesy said:
First few days the battery isnt as good as it should be. I guess you will get that 20% more in the next few days.
Click to expand...
Click to collapse
Wouldnt expect it lol, i had mine a week. Battery was shocking at the start. Got better then got really worse.
Just keep an eye on it, thats all i can suggest if your not happy then do what i done, contact your phone provider and get it changed.
i have 1 to 1.5 days of battery with normal usage, few calls, sms, music, browsing, etc. i have the Cyan Version
Today my Lumia barely made it through the day. Unplugged it from charger at 6.14 am now I'm at home from work and I got 10% battery left. Specs:
Country Variant: CV Denmark (514 v. 01)
Color: Cyan
OS: 7.10.8107.79
FW: 1600.2479.7740.11451
Mostly I get really low battery performance, and the phone is most of the day in standby.
got my new black lumia today....currently charging it before using it(had to set it up though)
Battery Status
Charged 65535%
Voltage 4.174 V (this ranges +/- 1)
Current Discharging 14mA
Full Change Capacity 1511mAh
Remaining Charge Capacity 1271mAh
1511mAh !! Do you have the 11500 update?
No i have just plugged my phone into Zune and im updating as i type....
---------- Post added at 10:30 PM ---------- Previous post was at 10:12 PM ----------
Ok so now that i have done my update here are my stats...
Current Charge Capacity - 1484 mAh
Remaining Charge Capacity - 1240 mAh
Question..........why has this changed via an update?
Thanks for all the info. Really interested in peoples real life experiences.
My first Lumia lasted about 12 hours with my typical usage. My second lasts a little less, maybe 10 hours.
I had an HD7 which on Mango lasted about 20 hours with my usage - but I think its battery was damaged as it did weird things.
I have a TITAN which lasts 30+ hours for me.
I really want the Lumia to work for me though, but how many times can I return it!?
see my only problem is im with vodafone on my contract and the only windows phone they have is the lumia. I could cancel but no point over a phone. I do really hope its a software problem. I would never of expected this from nokia. I shall keep everyone updated anyway. Im testing the hell out this one just now lol
fletcher1989 said:
Question..........why has this changed via an update?
Click to expand...
Click to collapse
Because that update fixes a battery bug that lets you charge up the phone like 15% more.
Some feedback for you guys...my findings are actually rather shocking to be honest. So last night i left both my iphone 4s and my lumia on standby throughout the night. It was roughly 6Hr 30Mins on standby during this time here are my findings...
Nokia Lumia FW ver 11500 - decreased 20% in that time Battery Capacity - 1412 mAh
iPhone 4s FW Ver 5.0.1 - Decreased 2% in that time. Battery Capacity - 1432 mAh
What the hell is going on with this phone lol.

lumia discharge what a joke

my lumia turned of after i let the battery go flat, now before any 1 says u shouldnt let it go flat completely u can let any other phone discharge and have no issue at all.
after 2 hrs of messing around to get it back on i found unpluging and pluging the charger in and out kicked the phone into life.
its a joke to say the least and im very dissapointed in the lumia battery nokia need to sort it.
i have emailed nokia uk telling them what i think of the lumia hope i get a response or a replacement as im sick and tired of this going on even to get my phone to turn on when it turns of.
andy1969 said:
my lumia turned of after i let the battery go flat, now before any 1 says u shouldnt let it go flat completely u can let any other phone discharge and have no issue at all.
after 2 hrs of messing around to get it back on i found unpluging and pluging the charger in and out kicked the phone into life.
its a joke to say the least and im very dissapointed in the lumia battery nokia need to sort it.
i have emailed nokia uk telling them what i think of the lumia hope i get a response or a replacement as im sick and tired of this going on even to get my phone to turn on when it turns of.
Click to expand...
Click to collapse
Which firmware version are you running? I had the same issue before, no longer a problem after the January update.
7.10.8107.79
and the firmware number ends on 11500 or 11501?
The Lumia 800 is a joke. I went through 3 of them, all had a battery life that was to laugh at. It got a little better with the firmware 11500 but still not enough to get me through the day. I handed the 3rd one in with severe mic problems and got a full refund.
I hope the Lumia 900 is a lot better than this really beautiful device but so so flawed.
arkedk said:
The Lumia 800 is a joke. I went through 3 of them, all had a battery life that was to laugh at. It got a little better with the firmware 11500 but still not enough to get me through the day. I handed the 3rd one in with severe mic problems and got a full refund.
I hope the Lumia 900 is a lot better than this really beautiful device but so so flawed.
Click to expand...
Click to collapse
The only problems I have are:
Occasional fast battery drain
Lack of bass in some (most) songs
Both are fixed in the upcoming update so Lumia will finally be a good phone !)
Everything is solved definitely buy a new firmware 1600.2487.8107.12070
Discharging of the battery is excelent with 12070
11500 is my firmware version is this the latest or is there a new version ?
Is gradually releasing an upgrade to 1600.2487.8107.12070..
The 12070 version doubles standby battery life.
were can i get the new firmware thanks
Got one from a developer contest. Battery life seems beastly(good) on mine. Been using it for a week now, and I think I've only seen it dip below 50% on one occasion in which I was using it for gaming for an extended period of time.
andy1969 said:
were can i get the new firmware thanks
Click to expand...
Click to collapse
in the lumia development section theres a thread on this it starts like "1600.....
read it and you'll find out how to get it
Battery life on 12070 is excellent.

Battery service life with new firmware 1750.0805.8773.12220

Hey,
I just wanted to start this thread to collect our experiences and current configurations about the battery service life since updating our Lumias to the new firmware release 1750.0805.8773.12220, because mine seems to be much better than before.
My configuration and usage is as follows:
3G now always enabled (though poor 3G signal)
1 IMAP account retrieving mails every 15 minutes
1 Windows Live account retrieving new objects every hour
Facebook account with standard settings
about 30 SMS a day
about 40-50 WhatsApp messages
listening to music about 2-3 hours a day
about 30 minutes Facebook a day
So battery drain is now about 3-5% an hour.
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
still a day and a half for me on 2g after the update...
I think this update has all but ironed out all the battery issues. I cannot expect Nokia to do anything more with the battery as it has been almost 6 months since the Lumia's release. If there was a big battery bug it surely would have been ironed out by now. So i do not expect anymore miracles from any software update from this point on. 14-15 hours is fair enough according to me for this phone. Wouldn't ask for more!
I'm very happy with this update, because battery drain was about 7-10% before (x.12072) on same settings.
Maybe Nokia hasn't listed all the fixes in the changelog.
So now, I wouldn't aks for more, because I can use my smartphone as long as my old DesireHD or even longer.
canstb said:
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
Click to expand...
Click to collapse
where are you from? because you've got the 8779 oem firmware? rm-801? which country?
Mine i have 2 hours spent all day in Twitter, 1 hours in Facebook, 20 SMS, 3 hours of talking, 1 hour of Internet, 2 e-mail accounts syncing mail as soon as arrives, Accuweather,Live Calendar and Connection Tiles running on background and i uses only EDGE, i get only 1 day and a few hours, i think that its the normal.
Battery drain
I should not have to charge my phone every single day...
I don't often make calls or send sms'. My 2 email accounts are set to download every hour and my twitter account is barely used. I mainly use the phone for a 10 minute game a day and the rest of the time it gets used to read a chapter or two of an ebook. (while not busy at work )
But, battery drain is expected. I suppose I'd get better battery life if I let the phone discharge completely and then recharge from the wall plug instead of charging when the battery is around 20% at night.
Theseasonswither said:
I suppose I'd get better battery life if I let the phone discharge completely and then recharge from the wall plug instead of charging when the battery is around 20% at night.
Click to expand...
Click to collapse
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
I also noticed that, with normal use the battery pass 2 days
goldfinch711 said:
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
Click to expand...
Click to collapse
Bugger. Guess I will cross my fingers and hope that somehow the drain decreases. :fingers-crossed:
If not, I have my charger with me at all times anyway :victory:
Nokia Win
its been 2 days since i updated and ive noticed that the battery level is enduring longer =), not sure if it is a placebo effecto or something, because the battery before the update was already very enduring.
Lumia 800 for the Win =)
canstb said:
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
Click to expand...
Click to collapse
Can you please share info on your model version?
Is your OS version also 8779 ?
bobzero said:
Can you please share info on your model version?
Is your OS version also 8779 ?
Click to expand...
Click to collapse
I bought this phone from finland, the day it was released(059N3K4). I was using this chineese 12140(059P4C2) before the update. yesterday, zune said there is an update, and did update.
now,
os version is 7.10.8773.98 but firmware version is, as I told earlier, 1750.0805.8779.12221.
there seems to be no change but maybe a slight better battery performance, if there is really any.
goldfinch711 said:
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
Click to expand...
Click to collapse
It's actually a lithium-ion battery - not quite the same thing as lithium ion polymer batteries.
well it may be wishful thinking - but the battery does seem a little stronger (after a hard reset (the volume + power button). Looking at the diagnostic app the battery drain of ~75mA is more consistent than it was previously.. 18hours is good enough for me - still carry a juice pack though
with normal usage I can get past 2 days without a problem. the last firmware update is great
I see an improvement also. Have had the update for a week and believed it to be wishful thinking in the beginning. But it is consistent. Not dramatically, but definitely better. Especially under 3G.
[email protected] .12220 from Everything Everywhere
Sent from my Lumia 800 using Board Express
Guys i used the china variant of tango, before the global release.
I noticed 3G is excellent on china variant, once set it gives me an "H" throughout.
I noticed the UK variant i flashed (tango) has browser problems with facebook, keeps giving error to "Try again"
There is export to sim in china
and the battery is extremely good, way better in the china.
So mayb the UPDATE from ZUNE and the flashed FW mayb have a difference
i will test a ZUNE update and let you;ll know
With Standby my Lumia lasts at least 22 hours with a 4-5% batterydrain per hour.. max 24 hours. (3g on, 5 mail accounts / 2hours, 2 BG tasks, 3 Push Apps.)
With minimal use i can use the device 12-16 hours.
My provider have 3G only, so i cannot use E or GSM.

Incorrect Battery Percentage

Anyone having an issue where the device is reporting a completely bogus batter percentage ?
My impression is that i seem to get full battery performance (24hrs+) but it slowly counts down and switches itself off no warning at about 75% (so 1/4 speed basically).
I have a unrooted Moto360 2nd Gen 42mm that was a second hand purchase (yes i know my fault if it's a dud!)
As an update to this, i took the watch fully charged off the cradle last night at 20:30, light use last night before taking off and leaving off the cradle over night. Put it back on this morning at 07:30 and at 10:30 it's reporting 92% left. Now i'd love it if that where the real case but when it gets to 75%ish it will switch off (and if i go into the long press fastboot menu it will show battery low).
Wear battery stats (pics attached) say i'm going to last for 10 days
Any ideas how to re-calibrate android wear to show a true percentage ?
Had the same. If it's new let it pass a week. Mine would power off at 15%
i have also battery issue
I have this issue too. Mine would go off at 96%, its ridiculous..
Does anyone knows if the battery stats can be wiped through ADB over bluetooth?
Same here. Mine still lasts most of a day (whole day if Screen always on disabled), but goes from 96% to dead.
The whole battery is between 100%-96%, so basically a useless battery gauge.
Mine too. I wonder if it's somehow to do with the android wear update on the phone app this week?
Same here... AW2.0, i have the watch since ~2015.
For me, the whole battery is between 100% -- 75%...
And like orbital247, a long press to power show me fastboot menu and a low battery indicator :/
Same issue here. It started about 2 weeks ago.. at that time it was shutting off at ~78%.
Factory Reset didnt help, now it shuts off at ~96%. Watch has been off charger for 4.5 hours with screen always on, and its still at 100%
Hope this is a software issue that can be fixed
I have send an email to moto, dont have high hopes of a useful response, but worth a shot.
UPDATE...
It may be too early to tell, but my watch appears to have magically fixed itself last night. It died at the usual 96%, but I noticed after it was on the charger for ~1 hour it was now showing 24% (which I haven't seen in a couple weeks). The watch is now showing 1.2% drop/hr instead of 10 days expected uptime.
My uneducated guess/hope is that the email I submitted to Moto resulted in them pushing a fix to my device - this would at least give hope to others experiencing the issue. I still have not gotten a response from Moto, but will update if it has anything useful...
Have you had a chance to see if it is better. I do find it hard to believe though that they could push something down to the watch without an update.
GideonMouth said:
It may be too early to tell, but my watch appears to have magically fixed itself last night. It died at the usual 96%, but I noticed after it was on the charger for ~1 hour it was now showing 24% (which I haven't seen in a couple weeks). The watch is now showing 1.2% drop/hr instead of 10 days expected uptime.
My uneducated guess/hope is that the email I submitted to Moto resulted in them pushing a fix to my device - this would at least give hope to others experiencing the issue. I still have not gotten a response from Moto, but will update if it has anything useful...
Click to expand...
Click to collapse
I contacted amazon and described the problem. They instantly offered me a full refund. I bought a Huawei classic watch 1. I'm pretty pleased as I enjoyed a lot of use with the Moto and now have a brand new watch with full 2 year guarantee as well.
i have the same problem. showing between 93-100%.
Hi guys,
I'm going to return my watch as a guarantee, this one expires tomorrow :3
Just wait now...
Won't be druv said:
I contacted amazon and described the problem. They instantly offered me a full refund. I bought a Huawei classic watch 1. I'm pretty pleased as I enjoyed a lot of use with the Moto and now have a brand new watch with full 2 year guarantee as well.
Click to expand...
Click to collapse
Exact same thing happened to me. My watch has been shutting down at about 72% for the past two weeks. Neither a full charge/discharge nor a factory reset helped.
So I just contacted amazon (I still have one week of the EU-required two year warranty/guarantee left) and they immediately offered me a full refund.
I have the same problem on my watch (I bought it on 03/29/2016 on Amazon) for some weeks. I suppose that my watch can't be refound by amazon ?
bibiwan14 said:
I have the same problem on my watch (I bought it on 03/29/2016 on Amazon) for some weeks. I suppose that my watch can't be refound by amazon ?
Click to expand...
Click to collapse
Depends on where you are from. In the EU, you always have a two year warranty/guarantee. In the US it's different I think, most of the time one year.
But you can always try contacting support. In my experience Amazon is very obliging.
damn, i got same issue.
my battery percentage only shown 100%, 97%, 95% and 92%....it's hard to track remain battery level....
so sad....
a.trX said:
Depends on where you are from. In the EU, you always have a two year warranty/guarantee. In the US it's different I think, most of the time one year.
But you can always try contacting support. In my experience Amazon is very obliging.
Click to expand...
Click to collapse
Finally, Amazon support offered me a full refund. Thanks !
javsontt said:
damn, i got same issue.
my battery percentage only shown 100%, 97%, 95% and 92%....it's hard to track remain battery level....
so sad....
Click to expand...
Click to collapse
It's quite strange that many people talks about this same issue at the same peroiod. Could it be software issue introduced by the last update ?
bibiwan14 said:
It's quite strange that many people talks about this same issue at the same peroiod. Could it be software issue introduced by the last update ?
Click to expand...
Click to collapse
Not sure if it's software or others cause the issue...
at least there had no any issues after i got AW 2.0 on April this year; util September, battery percentage issue suddenly appeared....during the time I didn't do any updates....
I just tried an update popped up on last Sunday, still same issue...
nah, I used it for almost 2 years..no warranty repair for sure...
sad for long term support on this product....maybe because moto is not moto anymore....

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