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Hi guys, I though it would be a good idea to start a threat just for everyone who placed an order through Play.com UK and paid full price.
We can use this thread to keep everyone updated on the progress of their ordered, and any updates etc; whether they are able to get it at the discounted price, full refund, partial refund etc.
I ordered a 16GB this morning at 8:30am, and order was confimed at 2:44pm and sent to packing for delivery.
Price - £349
ordered at about 5am this morning
order confirmed at 05:57
packed at about 4pm this afternoon
16GB @ £349
Mailed them asking to cancel and advised I will source elsewhere for a much cheaper price... (I imagine its too late though)
Looks like Play.com are out of stock now. I can't find the HP touchpad 16/32gb anywhere on their site. It was there a few hours ago.
I'm also waiting on a Touchpad from play.com which I bought at full price earlier today.
My gut instinct having dealt with Play earlier on similiar issues is that we'll all be returning our TP's for a full refund
Still I'm going to remain optimistic..
Lothaen said:
ordered at about 5am this morning
order confirmed at 05:57
packed at about 4pm this afternoon
16GB @ £349
Mailed them asking to cancel and advised I will source elsewhere for a much cheaper price... (I imagine its too late though)
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I'd recommend not cancelling your order just yet.
you'll be in a better position to negotiate with them once you have the product.
If you cancel before they despatch it, they won't lose anything, they'll just send it to someone else who was able to place an order.
Once you've got it, hopefully we'll be in a better position a few days after all this commotion, and they may be willing to refund the difference.
otherwise they have to go through the hassle or receiving product back, and then arranging to sell it on - probably at the reduced price.
I'm going to wait to see if mine actually comes through, then assess the situation then.
If they don't openly offer the refund, I'll put a complaint to them, and to the FSA.
their returns policy gives you 7 days to request the return or raise an issue - this is different to 7 days to actually return the item to them.
The complaint etc could last as long as you want, as long as you raise the issue within 7 days.
we should have a strong argument if we refer them to the fact they were aware on Monday that the supplier had significantly reduced the price, and that a large number of supplier not just in UK, but all across the world had reduced their prices to fall in line, and they are being unfair against the consumer by acting this way.
We could also quote things we can get - regarding their comments on Monday evening that they were aware of the price discount and were working on it, yet they chose to do nothing.
Ordered as mine was in my cart, however at time of checkout it stated not in stock.
I doubt I'll get it. however I'm also one of the wait and see's
There may be hope for us yet.
In the US - HP have agreed to refund customers the difference of all ordered purchased within 60 days of the price change.
HP are also 'leaning' on companies to offer the price match themselves.
So if Play.com don't crumble under the pressure over the next few days - maybe there is hope from HP directly.
http://www.zdnet.com/blog/mobile-ne...efund-price-differences-for-early-buyers/3857
HP apparantly informed retailers on Monday that the prices will be reduced, and requested that all retailers offer to refund the difference in the sale price.
HP also advise that it can take a few days for all retailers to act on this.
called play.com in the end and they said it was too late to stop dispatch anyway (wanted to save myself a couple of £ in postage to be honest) - they have sent me my return code and marked it as potential return
so i still have to wait for it anyway...
but the chap I spoke to I did would they not do a price comparison, or are they even considering lowering the price but he said nope. Full refund or keep at full price basically.
@danlat1415 - do you have any of that information or anyway to process that with HP as I'll consider keeping it if thats the case! I wonder if we can ping an e-mail to HP pronto to try and get some clarification from them that we can apply for refunds if the retailer won't honour it...
If I was HP and I'd told everyone to cut the price on Monday, and found out retailers were basically ignoring them (probably to pocket the profits) I'd be a bit peeved -
out of this experience, I'll definitely not be considering Play.com for anything further apart from as a last resort...
sounds like @Analogue Dude has had a similar experience before... that's the feeling I am getting now too.
I'm looking into what HP are doing for UK customers and I'll keep you updated.
It's still very early, and once order are sent out and customers start complaining in large numbers - they may change their mind.
Also depends on what action HP take over the next few days.
Play.com don't want to get bad publicity, and if all other retailers are honouring the price change, it'll be bad for Play.com to try and profit from the limited stock they have - compare to the bad publicity they'll get.
I've been hunting around the net, and this isn't the only forum complaining about Play.com's decision, so strength in numbers...
I guess the only real outside chance of getting a partial refund is if every customer who bought a TP from them returns it this week. Hopefully the logistical nightmare/expense of checking every return will push Play into offering the refunds.
As I said earlier I doubt it happens though, Play are a horrible company to do business with, I haven't used them for years and if it wasn't for this deal I wouldn't have touched them with a foot long stylus.
I'd recommend anyone who has ordered from Play.com to complete the form on the attached link for the BBC Watchdog program.
we may not get anywhere with it, but it's best to put as much pressure as we can on Play.com to honour the discounted price.
http://www.bbc.co.uk/watchdog/gotastory/
wrong thread
Analogue Dude said:
I guess the only real outside chance of getting a partial refund is if every customer who bought a TP from them returns it this week. Hopefully the logistical nightmare/expense of checking every return will push Play into offering the refunds.
As I said earlier I doubt it happens though, Play are a horrible company to do business with, I haven't used them for years and if it wasn't for this deal I wouldn't have touched them with a foot long stylus.
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Really hope so or HP kick their ass (which I doubt will happen)
I got the impression of a very non-caring company when I called them up - to be honest, I had a good impression of them before - but only used them a handful of times... I guess its because I never had to _deal_ with them properly before and just did an order which came and had no issues...
danlat1415 said:
I'd recommend anyone who has ordered from Play.com to complete the form on the attached link for the BBC Watchdog program.
we may not get anywhere with it, but it's best to put as much pressure as we can on Play.com to honour the discounted price.
http://www.bbc.co.uk/watchdog/gotastory/
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done that - not sure how much help it will give though...
i also wonder though is it worth putting in a 'request to return' with play for everyone's who order has dispatched ? its too late to cancel, but if they have a _lot_ of requests to return and the main reason being the stupid prices... ?
Don't suppose there is a HP email addy to send concerns to? Wonder if they can confirm or deny possible refunds...
Sent from my HTC Desire using XDA Premium App
As far as I know, Argos and Play.com were the only two retailers that hadn't yet offered the lower price (whether it be for a limited time, like Amazon)
But Argos has this morning now caved in and reduced their prices to £89 and £115.
This will hopefully help in the fight against Play.com
they are now the only hightreet retailer trying to greatly profit from this sale.
I'm waiting for an update from HP and I'll let you know. Waiting to hear back from their press office.
So far they have only confirmed that they'll refund direct customers, and credit the retailers.
Just waiting to find out if their credit customers of retailers who are refusing to refund the difference.
(if the retailer are being credited by HP, then they are severely taking advantage of the customer.)
As more developments happen each day, hopefully by the time the Touchpads arrive it'll all either be sorted or a lot clearer.
had an email from play.com this morning saying they would not refund the difference and only option was to keep or send it back for a full refund.... will post the email in a few
was looking for an e-mail form for hp too to submit my disappointment with play
Thank you for your reply.
We regret to inform you that we are not able to process a partial refund should there be a change of price for HP TouchPad 16GB webOS 3.0 WiFi 9.7 inch Tablet PC but we are more than willing accept the item back upon receipt for full refund.
We have two options to process a refund for this order.
First is to allow 15 banking days delivery time frame to take effect so we can provide a Not Received Claim Form and the second is to return the item upon receipt. The latter option will require a Returns Authorisation code which we will be happy to provide as soon as you contact us.
You also have the option to print a pre-payed label on-line. In order for you to return an order, please follow the step by step procedure which can be found on the link below:
http://www.play.com/Help.html?page=retn
This will prompt you to sign in on your PLAY.com account and choose the order you need to return.
We hope that this information is of some help to you. Please accept our sincere apologies for the inconvenience this matter has caused you and thank you for your patience and valued custom.
Kind Regards,
Customer Care Team
Play.com
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I just logged into my Play account and my order is now showing as cancelled with today's date beside it.
Card payment had gone through so I wonder what they're playing at
I'd suggest that we go protest outside Play HQ but I don't fancy going to jail for a touchpad (maybe an ipad....)
Brad from HP support said to contact UK HP support on 020 7660 0950
not really very helpful so far... i will check my play.com order - but i got an email saying it was dispatched
Lothaen said:
Brad from HP support said to contact UK HP support on 020 7660 0950
not really very helpful so far... i will check my play.com order - but i got an email saying it was dispatched
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Thank for the update.
I too have got an email this morning confirming my order has been despatched via DHL and I've got a tracking number.
expect it to take upto 5 working days to be delivered, then I have 7 days for receipt to inform them if I wish to return for full refund.
That's approx 8-13 days to get this resolved and to put pressure on Play.com
I did. Couldn't put up with "backorder for 30 days" email from best buy on my 11/30 preorder. Paid $759 plus $14 plus overnight shipping. Got UPS confirmation that it will be delivered before 3 tomorrow. No regrets, yet.
johnnyutah22 said:
I did. Couldn't put up with "backorder for 30 days" email from best buy on my 11/30 preorder. Paid $759 plus $14 plus overnight shipping. Got UPS confirmation that it will be delivered before 3 tomorrow. No regrets, yet.
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You could have had a quality hooker with that $250 you threw down the toilet just think about that one for a little bit I hope you are happy!
not gonna lie I offered someone 600 for one. He said no cause he would lose money I said ok then and went on my marry way
Exactly! Dude, if you give ME 250$ I'll entertain you till the transformer gets delivered.
Sent from my MB860 using xda premium
There was one up on Craigslist here and the seller said he sold it already for $800
I would sell mine for $800 still sealed 32gb champagne, if anyone wants it.
if i had the money i would've....
jdbaker82 said:
You could have had a quality hooker with that $250 you threw down the toilet just think about that one for a little bit I hope you are happy!
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"Quality", where are you from, Arkansas?
I'll sell mine for $700 wifi works just not ipad2 strong like I need it to be for work. near Kansas /Oklahoma border
Someone in my city is selling one on craigslist
Ordered a 64Gb from B&H and they don't know ****, and after the rumors of delay to Q2 and that Amazon will ship Jan 25 - Feb and that the launch in Sweden is also late Jan/Feb. I decided to buy from Ebay. but the thing that really triggered was what B&H wrote on facebook
" B&H Photo Video Pro Audio*Jeffrey Galles*- I think we got champagne today. In all honesty I didn't know there were two colors until a little while ago."
They don't even know what they are selling and have available for preorder on there site, First and last time I will have anything with B&H to do.
The one from Ebay is over priced but what is there to do when I don't want to wait like 1 to 2 months and by that time the Prime is "old" and there will be other products to look at.
Sent from my GT-P7510 using xda premium
I don't know... if you have the money, then sure, you one-percenters can do whatever the hell you want.
But, in the grand scheme of things, you'll only be using this a week or so (I seriously doubt it'll take another month) early so was it worth it? I mean, you can basically do everything on a computer. Tablets are not needed -- they're awesome to use but they don't do much in terms of productivity (especially when compared to laptops/pcs).
Also, by buying off the guys on eBay, you are perpetuating the reselling process. Do you know a big reason you didn't get your pre-order? Because some **** bought 10 of these first and resold them on eBay. Guys like these really serve no economic value. (retailers provide distribution channels and outlets, what do resellers do?)
strikethreeout said:
I don't know... if you have the money, then sure, you one-percenters can do whatever the hell you want.
But, in the grand scheme of things, you'll only be using this a week or so (I seriously doubt it'll take another month) early so was it worth it? I mean, you can basically do everything on a computer. Tablets are not needed -- they're awesome to use but they don't do much in terms of productivity (especially when compared to laptops/pcs).
Also, by buying off the guys on eBay, you are perpetuating the reselling process. Do you know a big reason you didn't get your pre-order? Because some **** bought 10 of these first and resold them on eBay. Guys like these really serve no economic value. (retailers provide distribution channels and outlets, what do resellers do?)
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1%? I think there are quite a few people in the 99% that can afford to pay a couple extra hundred dollars more for a tablet.
ebay is too risky.
Easy to get scammed by someone trying to capitalized on the shortage supply and high demand.
It's not worth it, I can wait a little longer till local retails began getting supplies in after x-mas.
vincey2kr1 said:
I'll sell mine for $700 wifi works just not ipad2 strong like I need it to be for work. near Kansas /Oklahoma border
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I'll trade you for my iPad
Sent from my Inspire 4G with ICS!
eBay is why pre-ordering sucks. Douchbags waste inventory which ruins it for the rest of us. Really pre-orders should come with a 6 month no-resale clause with head-crushing as punishment.
strikethreeout said:
I don't know... if you have the money, then sure, you one-percenters can do whatever the hell you want.
But, in the grand scheme of things, you'll only be using this a week or so (I seriously doubt it'll take another month) early so was it worth it? I mean, you can basically do everything on a computer. Tablets are not needed -- they're awesome to use but they don't do much in terms of productivity (especially when compared to laptops/pcs).
Also, by buying off the guys on eBay, you are perpetuating the reselling process. Do you know a big reason you didn't get your pre-order? Because some **** bought 10 of these first and resold them on eBay. Guys like these really serve no economic value. (retailers provide distribution channels and outlets, what do resellers do?)
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You can tell your "Occupy XDA" story walking pal. A week? I'm on backorder with BB for 30 days and nobody knows what the real story is. Hell, I had a Gamestop manager tell me he overheard a conference call he wasn't supposed to be privy to and that he heard that there were only 1000 tablets shipped to the U.S. and that Gamestop got 600 of those. If tablets are not needed then why are you trolling this forum and dropping your mighty wisdom? The reason I didn't get my preorder has nothing to do with someone buying in bulk, it's because BB and the other companies got duped by ASUS just like last year. People pay for goods based on the value they perceive that said goods provide to them personally. If an individual made $250 or so off me then good, eliminating the frustration and time I put into this debacle is worth it to me.
Ebay is showing three (or so) 64GB primes. If they are truly 64GB primes, that is encouraging that they have made at least one run. Don't know why they are not available yet for sale though.
ChrisDos said:
Ebay is showing three (or so) 64GB primes. If they are truly 64GB primes, that is encouraging that they have made at least one run. Don't know why they are not available yet for sale though.
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The one's I found are sold from Taiwan.
Doesn't we have any xda member trombone Taiwan that can verify that the 64Gb is available to buy in store in Taiwan..
Sent from my GT-P7510 using xda premium
Too risky. There is a good chance the ones on eBay are from the bad wifi batch. And I saw one seller with a description that said he got several from Bestbuy.com yet he also copy and pasted the list of free games from Gamestop, including the part that says "Purchase a New Android(TM) Tablet Customized by GameStop and get free digital games!" So I wouldn't believe anything he says
Hi all,
I've just seen a HTC Flyer for sale online (forgive me for not revealing my sources).
It's a fairly reputable auction site and 'apparently' it's 3 months new, 16GB Wi-Fi version with case, box, headphones, pen and a free 32GB MicroSD Card... looks ok in the pictures for cosmetic damage.
Seller wants £100 for it... What do you all think? Is it worth it? I know they still RRP for around £300+, so it could be a bargain!
Unsure.
cheers,
T-L-H
Lessee....that's about 150 USD, so yeah...thats a good deal.
I dunno what "3 months new" means but you'd be hard pressed to find a flyer that cheap over here even used. Best price I've seen is 180 USD refurbished.
I am selling mine on Swappa, it comes with more than just the unit, but am asking $335 for it.
http://swappa.com/listing/TKX494/view
Mine is listed in the XDA Marketplace w/ Scribe, Otterbox Case, charging dock and Screen Protectors.
Hi all,
I'll take a look at what you're offering but I don't think it'll compare to £100!
If anyone has a 3g version for sale, send me a pm so we can work something out (I'm in Texas).
Thats a fantastic deal. Maybe too good to be true. Is the seller reputable?
If its an auction, then 100 pounds is just the starting price or the current bid? Or a "buy it now" price?
If its just the starting price or current price, keep in mind that the huge majority of auction bidding happens in the last couple hours leading up to the auction end, even the last couple MINUTES.
With any online auction, make sure the seller (not just the website) has a good reputation. I typically will not even consider buying from somebody that has less then something like a 98% rating. A marginal or poor rating means, at a minimum, that the seller is not good at communicating (responding to inquiries or issues), and /or slow at shipping (none of which you want). Worst case, a bad rating means that they are a scam artist.
I'm not sure why people keep mentioning auctions or buy it now prices.
All I said was that the seller wants £100 for it, and that's the flat price.
I think it's an ok deal.
The-Last-Hylian said:
I'm not sure why people keep mentioning auctions or buy it now prices.
All I said was that the seller wants £100 for it, and that's the flat price.
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You said in your OP that it was on an auction website. So unless you explicitly note otherwise we might assume its . . . (wait for it) . . . AN AUCTION!!!!! Imagine that!!!
Also, I'm the only one that mentioned auctions or buy it now price, so I don't know why you're on about "why people keep mentioning . . .".
You haven't given many details, so its hard for anyone to say whether its a good deal or not. Is it available straight from this "fairly reputable auction site", or is it the type of site where individuals post things for sale (like eBay). If its an individual seller, do they have a good rating?
I have a HTC View that I would sell for $240 + shipping if anyone is interested, I think I'm going to list it in the XDA market place.
Flyer
Do you have a link to your Flyer on MarketPLace?
thx
Probably will be importing the RN2 to the US.. Where are the cheapest and best places to get this device from? I'm worried that either: I'll get a fake, long shipping times or never receiving the product or wont honor any warranty issues.
Im new to MIUI, is there a custom recovery that I'll need? Do i have to worry about unlocking a bootloader? If so, can i relock for warranty issues?
EverBuying.Net has it for $174.99 (http://www.everbuying.net/product1078806.html). I have never used them myself so I can't vouch either way. But at the same time, the RN2 is a known quantity, and whichever dealer you buy it from should get you the same thing (+/- customer service). I do have an order for one myself at GearBest, but it is a complete disaster, and I would not recommend them at the moment. I preordered it on 3 Sep, they charged my credit card on 14 Sep and said it would ship in 3-5 days, and now ~6 weeks later it is still in the processing stage. I have used GearBest in the past for other stuff, and even though orders have taken up to 5-6 days in processing, they have never been like this. For some reason, they are filling orders that arrived much later like end September and early October before filling the preorders.
I bought mine from minideal.net.
Originally placed an order with gearbest they requested a copy of my credit card and driving license and said it was extra security measures.
I didn't feel comfprtable so I cancelled the order.
Placed the order with minideal.net on a Saturday night received the phone Friday mid-day so essentially took 4 and a half working days to get here (i did pay a bit extra for DHL) worth it in my opinion.
Im from germany
I bought it from Spain for 240 € ( Amazon )
It came with a otg cable a back cover
and glass Front cover
Its the prime model
verbage said:
EverBuying.Net has it for $174.99 I have never used them myself so I can't vouch either way. But at the same time, the RN2 is a known quantity, and whichever dealer you buy it from should get you the same thing (+/- customer service). I do have an order for one myself at GearBest, but it is a complete disaster, and I would not recommend them at the moment. I preordered it on 3 Sep, they charged my credit card on 14 Sep and said it would ship in 3-5 days, and now ~6 weeks later it is still in the processing stage. I have used GearBest in the past for other stuff, and even though orders have taken up to 5-6 days in processing, they have never been like this. For some reason, they are filling orders that arrived much later like end September and early October before filling the preorders.
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Everbuying and Gearbest are the same company! Good luck! I too have received excellent service from Gearbest as well as horrible delays, lies from Gearbest. You puts down your money and you takes your chances!
Thanks guys for your input.. minideal for some reason isnt letting me enter a USA address. But looks promising with the screen protector and case.
Now im worried as I was going to buy from gearbest or everbuying
any other options that are similarly priced with a 1yr warranty?
tlxxxsracer said:
Thanks guys for your input.. minideal for some reason isnt letting me enter a USA address. But looks promising with the screen protector and case.
Now im worried as I was going to buy from gearbest or everbuying any other options that are similarly priced with a 1yr warranty?
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GearBest finally sent me a shipping notification this morning with a picture of my package. So, they do have them in stock at the moment unless they have sold out again already. For the record, they charged my credit card on 14 Sep, and said it would ship out in 3-5 days at that point, but the reality is that it has taken up till today to ship. There is obviously a huge demand for this.
kusamba, thanks for confirming that Gearbest and Everbuying are actually the same company. I started considering this possibility recently because their LiveChat services always opened/closed at the same time and had the same status indications, and also because of similarities in the websites, and within their promo e-mail headers. So it is interesting to see this is actually the case.
tlxxxsracer, Gearbest/Everbuying do seem to have the best prices. The Everbuying link shows about $5 cheaper, however. The slight difference is you can get DHL shipping from Everbuying on the product for about $5, too. The same DHL shipping on Gearbest is like $25. At least these were the prices a couple of days ago when I was getting ready to cancel my Gearbest order. My point is that for the same price, in one case you get DHL 3-5 day expedited shipping (Everbuying), but in the other case you get non-expedited version (Gearbest).
verbage said:
GearBest finally sent me a shipping notification this morning with a picture of my package. So, they do have them in stock at the moment unless they have sold out again already. For the record, they charged my credit card on 14 Sep, and said it would ship out in 3-5 days at that point, but the reality is that it has taken up till today to ship. There is obviously a huge demand for this.
kusamba, thanks for confirming that Gearbest and Everbuying are actually the same company. I started considering this possibility recently because their LiveChat services always opened/closed at the same time and had the same status indications, and also because of similarities in the websites, and within their promo e-mail headers. So it is interesting to see this is actually the case.
tlxxxsracer, Gearbest/Everbuying do seem to have the best prices. The Everbuying link shows about $5 cheaper, however. The slight difference is you can get DHL shipping from Everbuying on the product for about $5, too. The same DHL shipping on Gearbest is like $25. At least these were the prices a couple of days ago when I was getting ready to cancel my Gearbest order. My point is that for the same price, in one case you get DHL 3-5 day expedited shipping (Everbuying), but in the other case you get non-expedited version (Gearbest).
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but dont you get charged with import/customs tax if you choose DHL?
im thinking of going with geekbuying
tlxxxsracer said:
but dont you get charged with import/customs tax if you choose DHL?
im thinking of going with geekbuying
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Personally, I have never been charged import/customs tax when ordering stuff from China vendors, but I guess it is always a possibility. Nonetheless, I suspect it is not a very common occurrence simply because in the big picture, these purchases are small potatoes. If you were ordering mass quantities of items for probable resale, I can imagine things would be significantly different.
I have never ordered from GeekBuying myself, but I would not be hesitant to give them a shot if I were you because they are an established vendor that has been around for a while. I think there is some amount of gambling with every Chinese vendor because most are probably running with just-in-time inventories, and they will be loathe to admit they don't actually have an item in stock for fear of missing a sale. Regarding my purchase with GearBest, there is no question that the experience with this purchase was extremely frustrating. But I have used them several times in the past, too, and never had a problem like I've had with the RN2.
verbage said:
GearBest finally sent me a shipping notification this morning with a picture of my package. So, they do have them in stock at the moment unless they have sold out again already. For the record, they charged my credit card on 14 Sep, and said it would ship out in 3-5 days at that point, but the reality is that it has taken up till today to ship. There is obviously a huge demand for this.
kusamba, thanks for confirming that Gearbest and Everbuying are actually the same company. I started considering this possibility recently because their LiveChat services always opened/closed at the same time and had the same status indications, and also because of similarities in the websites, and within their promo e-mail headers. So it is interesting to see this is actually the case.
tlxxxsracer, Gearbest/Everbuying do seem to have the best prices. The Everbuying link shows about $5 cheaper, however. The slight difference is you can get DHL shipping from Everbuying on the product for about $5, too. The same DHL shipping on Gearbest is like $25. At least these were the prices a couple of days ago when I was getting ready to cancel my Gearbest order. My point is that for the same price, in one case you get DHL 3-5 day expedited shipping (Everbuying), but in the other case you get non-expedited version (Gearbest).
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I would still buy from Gearbest or Everbuying because, from what I read, the online dealers are pretty much all alike - some good experiences, some bad. My worst experience was with GeekBuying just last month - I needed a phone and a tablet delivered within 20 days - went to their chat, was confirmed 70 tablets in stock - that both the phone and tablet would be delivered (to the USA) in plenty of time - they had me do 2 separate orders since the 2 items would ship from different warehouses - they told me to chat again after I placed the orders which I did - they made many promises - the phone (Xiaomi Redmi Note 2 Prime) went out in about 5 days - regarding the tablet, I received a fake DHL tracking number but other than a series of lies, nothing - a few days before the deadline, they cancelled the sale, refunding to Paypal the cost of the tablet but not the $10.60 DHL fee. I got one of these Redmi Note 2s from to2c - they shipped quickly but do not respond to my requests for support on this phone - maybe they went out of business.
kusamba said:
Everbuying and Gearbest are the same company! Good luck! I too have received excellent service from Gearbest as well as horrible delays, lies from Gearbest. You puts down your money and you takes your chances!
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Everbuying and Gearbest are the same company??!!! dang! I ordered one and was hoping I won't be getting all the pop-ups like someone who got one from Gearbest
---------- Post added at 11:37 PM ---------- Previous post was at 11:29 PM ----------
kusamba said:
I would still buy from Gearbest or Everbuying because, from what I read, the online dealers are pretty much all alike - some good experiences, some bad. My worst experience was with GeekBuying just last month - I needed a phone and a tablet delivered within 20 days - went to their chat, was confirmed 70 tablets in stock - that both the phone and tablet would be delivered (to the USA) in plenty of time - they had me do 2 separate orders since the 2 items would ship from different warehouses - they told me to chat again after I placed the orders which I did - they made many promises - the phone (Xiaomi Redmi Note 2 Prime) went out in about 5 days - regarding the tablet, I received a fake DHL tracking number but other than a series of lies, nothing - a few days before the deadline, they cancelled the sale, refunding to Paypal the cost of the tablet but not the $10.60 DHL fee. I got one of these Redmi Note 2s from to2c - they shipped quickly but do not respond to my requests for support on this phone - maybe they went out of business.
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I supposed the safest bet would be buying from reputable sellers on AliExpress. Should have ordered one from there and paid an extra $20 instead. Now I hope my order from Everbuying would come through.
I wouldn't recommend Gearbest. I bought from them using the preorder but they only shipped after I started a PayPal claim a month after they said they would ship.
I ordered mine from aliexpress seller "Shenzhen Top-One Trading Co., Ltd." via DHL delivery. Arrived 1 week after order in Austria with no additional taxes or fees., like said in the description. It is the 16Gb TD version, but LTE and WDCMA are both working great for me.
I totally paid 155,14€ for phone + shipping.
Robin69 said:
I ordered mine from aliexpress seller "Shenzhen Top-One Trading Co., Ltd." via DHL delivery. Arrived 1 week after order in Austria with no additional taxes or fees., like said in the description. It is the 16Gb TD version, but LTE and WDCMA are both working great for me.
I totally paid 155,14€ for phone + shipping.
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That's a great deal. I paid €173 for the phone shipped + around €30 import tax from Gearbest. Should have just waited to buy from Ali but I was too hyped and pre-ordered. Never again!
here is an update on my purchase from Everbuying if anyone is interested:
*placed order (Xiaomi Redmi Note 2 Prime and temper glass protector) with a credit card, chose expedite shipping
*2 days after placing the order, got an email about order was put on hold, and they needed to verify payment (pic of credit card used showing only name, exp date, and last 4 digit of account number and a pic of ID showing name, pic, address and exp date). They actually needed the verification on the same day that I placed the order, but they didn't send an email about it. I only found out after seeing a message in the inbox of my Everbuying account... could have saved 2 days of time there had I known.
*1 day after payment verification, order "was shipped" with a DHL tracking number (according to DHL, shipping info was received)
*DHL waited 6 days to pick up the package, (or the seller waited 6 days to actually send the package)
*DHL delivered the order 3 days after
**There was hardly any protection. The original box was not wrapped around with plastic bubbles. It was put inside another box with some plastic bubbles placed on top of the original box, and everything was put inside a DHL shipping plastic bag. When I opened the package, the outside box was a little moist because it was running like dogs and cats on the day of delivery. But the temper glass package and the original Xiaomi box seemed to be dry. Lucky there.
All in all, I guess my first purchase experience from Everbuying was considered good.
I supposed the safest bet would be buying from reputable sellers on AliExpress. Should have ordered one from there and paid an extra $20 instead. Now I hope my order from Everbuying would come through
I never dreamed I would hear "reputable sellers" and "AliExpress" in the same sentence - to me, they are a real crap shoot.
kusamba said:
I supposed the safest bet would be buying from reputable sellers on AliExpress. Should have ordered one from there and paid an extra $20 instead. Now I hope my order from Everbuying would come through
I never dreamed I would hear "reputable sellers" and "AliExpress" in the same sentence - to me, they are a real crap shoot.
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They're getting better, the problem is most people go to Aliexpress for impossibly low prices. Therefore, if you want to survive as a seller on Aliexpress, you are forced to compete almost entirely on price. Aliexpress sellers usually work on razor thin margins, so most people just sell part time, and don't really care enough about the business to put real effort into customer satisfaction.
I actually have a sellers account on Aliexpress, so I can say with fair confidence that any products that sell for less than 6 or 7 dollars probably do not ship with real tracking numbers. Technically, the sellers are violating Aliexpress TOS. However, most budget sellers still do this because customers tend to reward sellers who list products with impossible prices. The only way to get ahead is by cutting corners, especially on shipping/tracking and sometimes with the product itself.
Aliexpress takes up to 30% commission and a tracking number adds more than 3 dollars to the shipping cost, so do the math. I can sell a 3 dollar product, but I need to price it at over 7 dollars just to break even and this doesn't even begin to cover the other costs of running a business or make it worth my time. Play by the rules, and you can charge 7 dollars for a 3 dollar product and still lose money on each sale, but if you disregard the rules and cut corners you can sell for 4.50 and make a profit. So, who will you buy from? Someone selling the same product at 7.50, or 4.50?
Aliexpress could crack down on sellers, but this would bring prices up and Aliexpress customers are typically looking for bargain basement deals. That's just how the cookie crumbles.
I should note that Aliexpress is extremely strict about listing branded products now in an effort to cut down on counterfeits. You need to apply for permission if you so much as mention a brand name anywhere in your listing. I suppose there are benefits to this, but some brand names are also fairly common words. A real pain in the ass when writing product descriptions.
For example, "NEW 2015 plush granny smith apple pillow, soft, squishy and nice! Pls Buy OMFG dear GOD I need the monies."
Aliexpress: "*****, I see you mentioned Apple. Change it now before the long noodley appendages of Apple's tentacle beast™ molest us all!
kusamba said:
I supposed the safest bet would be buying from reputable sellers on AliExpress. Should have ordered one from there and paid an extra $20 instead. Now I hope my order from Everbuying would come through
I never dreamed I would hear "reputable sellers" and "AliExpress" in the same sentence - to me, they are a real crap shoot.
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*Knock on wood*
I have placed over 20 orders this year using AliExpress just this year alone. Never an issue. You will just have to pick and choose good vendors from reading the reviews, and understand why you're even buying on AliExpress.
To be fair to some of the vendors on there, a lot of the complaints I read from the consumers was that people were expecting to get a Mercedes for the price of a Daewoo. Not going to happen. And often times I could clearly see that people do not read the entire description of product and service and whine about it later. And then of course there are a lot of sellers who would cheat customers. Good thing about AliExpress is they won't release funds to the sellers until all parties are satisfied with the transactions.
felix168 said:
*Knock on wood*
I have placed over 20 orders this year using AliExpress just this year alone. Never an issue. You will just have to pick and choose good vendors from reading the reviews, and understand why you're even buying on AliExpress.
To be fair to some of the vendors on there, a lot of the complaints I read from the consumers was that people were expecting to get a Mercedes for the price of a Daewoo. Not going to happen. And often times I could clearly see that people do not read the entire description of product and service and whine about it later. And then of course there are a lot of sellers who would cheat customers. Good thing about AliExpress is they won't release funds to the sellers until all parties are satisfied with the transactions.
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That's true, they also take forever to release funds so in theory you shouldn't have a problem getting your money back if there is a problem. Although I've never had a customer dispute a sale or file a complaint, most customers don't confirm receiving orders either. So, usually Ali only releases funds several weeks after product tracking shows delivery. It feels like 2 months sometimes. If you sell any amount of volume, you have to front at least 6-8 weeks cash for everything you sell. Which is probably why Aliexpress offers financing...
Basically, Aliexpress puts on a promotion as an opportunity to give shops visibility by putting their product listing on the front page/promotions page. In order to play, you'll probably need financing to support the promotion, which Aliexpress offers. Featured listings/promotions may sell hundreds/thousands of units, and shops may not see any revenue from the sales for months. Combined with the requirement of slashing prices by x amount and Ali's cut, a lot of shops just bleed money and never get the expected post promotion exposure/sales. I have a friend who used to own a factory, and he noted that you can spend 1000-dollars trying to promote your shop on Ali and only make 200 dollars in sales. Needless to say he doesn't sell on Aliexpress anymore.
As it turns out, it's quite difficult striking a balance between keeping customers and sellers happy on a platform. For sure, I hope Aliexpress cracks down on sellers who use fake tracking numbers and other shenanigans though. Customers also need to realize that an item priced near the cost of shipping is probably not going to change your life. You're ordering from the dollar menu, high margin sales affords better customer support and after sale service, if you're losing money or making 5 cents on a sale it's hard to bend over backwards. Some people only make a few cents on an item that costs 5-6 dollars, so if a customer demands a replacement for example, that's the profit of 100 sales or so you're messing with, and most people on Aliexpress aren't swimming in sales. The only people who make real money on Ali are Jack Ma and China Post. That's just my 5 cents.
I read from the consumers was that people were expecting to get a Mercedes for the price of a Daewoo.
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jun127 said:
That's true, they also take forever to release funds so in theory you shouldn't have a problem getting your money back if there is a problem. Although I've never had a customer dispute a sale or file a complaint, most customers don't confirm receiving orders either. So, usually Ali only releases funds several weeks after product tracking shows delivery. It feels like 2 months sometimes. If you sell any amount of volume, you have to front at least 6-8 weeks cash for everything you sell. Which is probably why Aliexpress offers financing...
Basically, Aliexpress puts on a promotion as an opportunity to give shops visibility by putting their product listing on the front page/promotions page. In order to play, you'll probably need financing to support the promotion, which Aliexpress offers. Featured listings/promotions may sell hundreds/thousands of units, and shops may not see any revenue from the sales for months. Combined with the requirement of slashing prices by x amount and Ali's cut, a lot of shops just bleed money and never get the expected post promotion exposure/sales. I have a friend who used to own a factory, and he noted that you can spend 1000-dollars trying to promote your shop on Ali and only make 200 dollars in sales. Needless to say he doesn't sell on Aliexpress anymore.
As it turns out, it's quite difficult striking a balance between keeping customers and sellers happy on a platform. For sure, I hope Aliexpress cracks down on sellers who use fake tracking numbers and other shenanigans though. Customers also need to realize that an item priced near the cost of shipping is probably not going to change your life. You're ordering from the dollar menu, high margin sales affords better customer support and after sale service, if you're losing money or making 5 cents on a sale it's hard to bend over backwards. Some people only make a few cents on an item that costs 5-6 dollars, so if a customer demands a replacement for example, that's the profit of 100 sales or so you're messing with, and most people on Aliexpress aren't swimming in sales. The only people who make real money on Ali are Jack Ma and China Post. That's just my 5 cents.
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Very insightful indeed. I'm staying up for the 11.11 AliExpress shopping spree. LMAO! :victory:
This is going off topic a tad and I'm sure the mods are not going to like it. But anyway, thanks for the info. Like I said, smart shoppers and reasonable buyers will have no trouble shopping on AliExpress. And I was happy to report that Everbuying wasn't as bad as all the bad reps that I read about online.
Hey guys,
I'm looking to see if anyone is planning to do development on the $9/$19 Mustangscorp phones that are being shipped in December? If any developers are interested, they are selling the high end model (A-10) for $19 until they have 6000 pre-orders. The phone is pretty impressive for the price. Its got a Snapdragon 615 1.8GHz Octa-Core and 4GB RAM so it should be a pretty quick device.
Give it a look and weigh in! I'm hoping there will be some interest.
http://mustangscorp.com/index.php?route=product/product&product_id=62
sirslipzalot said:
Hey guys,
I'm looking to see if anyone is planning to do development on the $9/$19 Mustangscorp phones that are being shipped in December? If any developers are interested, they are selling the high end model (A-10) for $19 until they have 6000 pre-orders. The phone is pretty impressive for the price. Its got a Snapdragon 615 1.8GHz Octa-Core and 4GB RAM so it should be a pretty quick device.
Give it a look and weigh in! I'm hoping there will be some interest.
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I'm wondering the same thing I just pre-ordered 2 A-10s and 2 E-1s. Does anyone know anything about this company? When were these phones first put up for pre-order? Thanks in advance for the help.
They're waiting for that perfect moment to strike at you. You should read their refund policy, it said something like they won`t refund you if their "company close down", got hit by a natural disaster or a terrorist attack. (theyre not responsible for refunding). I refunded mine, cause a few days ago their server went down and I thought I`ve lost everything and I got scammed, luckily it was done through paypal and I got my refund. You should get your refund if you purchase from that website, nothing comes with a cheap price with good quality. If you google their CEO and other staff members you`ll see nothing. GOOD LUCK its your choice your money.
Bump this up. Finally found this thread, been looking for some sign that im not the only one who was looking at these lol.
I had a couple ordered and i got an email this morning from this company saying my paypal payment was on hold so they canceled and returned my money. The money did in fact come back to my Paypal but I'm a little uncertain whether i should try to order again or whats up. The website is pretty sketchy tbh but i took a shot on pre ordering a few weeks ago
If anyone else has pre ordered can you chime in
somethings up here
yeah i did as well.
Ordered an A-10 and it mysteriously got canceled this morning. Cash got refunded too. Went to go re order and now all the phones are set to $0 so something is definitely going on. No real answers from the customer service either via email. Don't bother using their phone numbers listed. The first one is a bogus text me number and the second went to another company's receptionist that was all too well aware of the random people looking for some clarity on their budget phones.
I'm thinking scam or some type of shell corp. Who knows.
Same thing happened to me as the others above. Received an email about my Paypal payment being on hold and that they tried to contact me about it. Checked Paypal and saw I was refunded for my purchases. Not sure what is going on, it does sound a little fishy.
Glad I'm not the only one. Fishy for sure. Kinda upset lol, was looking forward to testing this new cheapo phone out
In the beginning of Nov, the company switched payment to something else (no longer accepting Paypal). Now, their facebook page is gone. Geez. I can't believe how far people can do to scam $$.
Seems like a scammer website now their website is down as well? WTF man.